Toshiba Satellite A350 Maintenance Manual page 83
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- Maintenance manual (278 pages) ,
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2 Troubleshooting Procedures
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The HDD or system board may be the reason of a HDD fault. Either of these two components
may be damaged. To determine if the computer's HDD is functioning properly, perform the
following procedures. Figure 2-17 outlines the process. Start with Procedure 1 and continue
with the other procedures as instructed.
Procedure 1
Run the Diagnostic Program, which will automatically execute the HDD R/W test. Refer to
Chapter 3, Tests and Diagnostics for more information on the program.
If an error is located, go to Procedure 2. If an error is not located, the HDD function is
functioning properly.
Procedure 2
The HDD module or system board may be disconnected or damaged. Disassemble the
computer following the steps described in Chapter 4, Replacement Procedures, and perform
the following checks.
Check 1
Check 2
Check 3
Satellite A350, SATEGO A350, EQUIUM A350 Series Maintenance Manual
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Procedure 1: Diagnostic test
Procedure 2: Connector and replacement check
Diagnostic test
Connector and replacement check
Make sure that the HDD module is securely slotted into the system board. If the
problem persists, go to Check 2.
The HDD module may be damaged. Replace it with a new one following the
instructions in Chapter 4. If the problem still exists, perform Check 3.
The system board may be damaged. Replace it with a new one following the
instructions in Chapter 4.
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Troubleshooting
