Page 1 Toshiba Personal Computer Satellite A350D Maintenance Manual TOSHIBA CORPORATION [CONFIDENTIAL] Downloaded from LpManual.com Manuals...
Page 2 © 2008 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed with respect to the use of the information contained herein.
Page 3 This maintenance manual describes how to perform hardware service maintenance for the Toshiba Personal Computer Satellite A350D, referred to as the A355D Series in this manual. The procedures described in this manual are intended to help service technicians isolate faulty Field Replaceable Units (FRUs) and replace them in the field.
Page 4 Read Only Memory (ROM) Keys Keys are used in the text to describe many operations. The key top symbol as it appears on the keyboard is printed in boldface type. Key operation [CONFIDENTIAL] Satellite A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 5 Text that you are instructed to type in is shown in the boldface type below: DISKCOPY A: B: The display Text generated by the computer that appears on its display is presented in the typeface below: Format complete System transferred [CONFIDENTIAL] Satellite A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 6: Table Of Contents
FM Turner Troubleshooting......………………………………………….. 58 2.25 E-SATA Troubleshooting ......……………………………………………..61 2.26 Felica Troubleshooting....…………………………………………………….. 63 2.27 Sensor Button Troubleshooting…....…………………………………………...65 2.28 LED Troubleshooting......…………………………………………………..67 2.29 Thermal Module Troubleshooting ......... ………………………………...68 2.30 TV-out Troubleshooting........…………………………………………..70 [CONFIDENTIAL] Satellite A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 7 Chapter 4 Replacement Procedures General................Error! Bookmark not defined. Safety Precautions ..............Error! Bookmark not defined. Before You Begin...............Error! Bookmark not defined. Disassembly Procedures.............Error! Bookmark not defined. Assembly Procedures ............Error! Bookmark not defined. [CONFIDENTIAL] Satellite A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 8 Power Board ..............Error! Bookmark not defined. Removing the Power Board..........Error! Bookmark not defined. Installing the power switch board........Error! Bookmark not defined. 4.11 Speakers................Error! Bookmark not defined. [CONFIDENTIAL] viii Satellite A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 9 4.21 LCD Module and Inverter Board........Error! Bookmark not defined. Removing the LCD Module and Inverter Board....Error! Bookmark not defined. Installing the LCD Module and Inverter Board ....Error! Bookmark not defined. [CONFIDENTIAL] Satellite A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 10 Installing the FM Jack ............Error! Bookmark not defined. 4.27 Bluetooth Card ..............Error! Bookmark not defined. Removing the Bluetooth card ..........Error! Bookmark not defined. Installing the Bluetooth card..........Error! Bookmark not defined. [CONFIDENTIAL] Satellite A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 11 Removing motherboard from logic lower assembly.... Error! Bookmark not defined. Figure 4.25 Installing the DC-in jack........Error! Bookmark not defined. Figure 4.26 Removing the UWB module........Error! Bookmark not defined. Figure 4.27 Removing the Robson module.......Error! Bookmark not defined. [CONFIDENTIAL] Satellite A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 12 Board Layout....................... B-1 Appendix C Pin Assignments ....................C-1 Appendix D Keyboard Scan/Character Codes.................D-1 Appendix E Key Layout ......................E-1 Appendix F Series Screw Torque List ..................F-1 Appendix G Reliability ......................G-1 [CONFIDENTIAL] Satellite A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 13 [CONFIDENTIAL] Satellite A350D Series Maintenance Manual xiii Downloaded from LpManual.com Manuals...
Page 14: Hardware Overview
Chapter 1 Hardware Overview Downloaded from LpManual.com Manuals...
Page 15 2.5-inch HDD ....................... 1-11 DVD Super Multi (+-R Double Layer) ..............1-13 Power Supply ....................... 1-14 Batteries........................ 1-16 1.5.1 Main Battery ..................1-16 1.5.2 Battery Charging Control ..............1-16 1.5.3 RTC Battery..................1-17 Satellite A350D Maintenance Manual 1-ii Downloaded from LpManual.com Manuals...
Page 16 SATA HDD ....................1-11 Figure 1-3 DVD Super Multi Drive ................1-13 Tables Table 1-1 HDD Specifications ..................1-11 Table 1-2 DVD Super Multi Drive Specifications............1-13 Table 1-3 Quick/Normal Charging Time ..............1-16 Satellite A350D Maintenance Manual 1-iii Downloaded from LpManual.com Manuals...
Page 17 Downloaded from LpManual.com Manuals...
Page 18 1 Hardware Overview Features The Toshiba Satellite A350/A350D is a full size notebook PC based on the Dual Core Processor, providing high-speed processing capabilities and advanced features. The computer employs a Lithium Ion battery that allows it to be battery-operated for a longer period of time. The display uses 16.0-inch WXGA LCD panel.
Page 19 HD 3650 (depending on model). Keyboard The computer is equipped with a Toshiba standard 300mm keyboard, which has 86/87 keys support without stick-point. It is a Vista compliance keyboard, where you may find Windows key and application keys. Pointing Device The integrated Wide Touch Pad and two control buttons in the palm rest allow control of the on-screen pointer and support functions such as the scrolling of windows.
Page 20 This camera is not a rotation type. HDMI Out Port (BTO) HDMI 1.3 out port can connect with Type A connector HDMI cable. One HDMI cable can send and receive video, audio and control signals. Satellite A350D Maintenance Manual Downloaded from LpManual.com Manuals...
Page 21 WLAN module is a PCI Express Mini Card Mobile Broadband Module for UMTS and GSM which enables notebook computer users to have mobile access to the internet or corporate network with flexibility and high speed. Satellite A350D Maintenance Manual Downloaded from LpManual.com Manuals...
Page 22 The computer has a fingerprint utility installed for the purpose of enrolling and recognizing fingerprints. By enrolling the ID and password to the fingerprint authentication device, it is no longer necessary to input the password from the keyboard. Just by swiping the finger Satellite A350D Maintenance Manual Downloaded from LpManual.com Manuals...
Page 23 The computer has two Harman or Kardon (Odyssey2) speakers. Figure 1-1A shows the computer and its system unit configuration. Satellite A350D Maintenance Manual Downloaded from LpManual.com Manuals...
Page 24 Error! Style not defined. Error! Style not defined. 1 Hardware Overview Figure 1-1A ID Parts Description Placement Part A Satellite A350D Maintenance Manual Downloaded from LpManual.com Manuals...
Page 25 1 Hardware Overview Error! Style not defined. Error! Style not defined. Satellite A350D Maintenance Manual Downloaded from LpManual.com Manuals...
Page 26 Audio volume output control External LED control Battery scope report and control Sticky key support Power switch control Two host interface channels support Supports three independent devices Internal Keyboard country selection Wireless LAN on/off button Satellite A350D Maintenance Manual Downloaded from LpManual.com Manuals...
Page 27 Intel 11a/g (Golan), Intel 11bg (Golan), 11a/g/n (Kedron), (TBD) Intel 802.11a/g Intel 802.11a/g/n Atheros 802.11a/g (XB62L 1x2), b/g (XB63L 1x2), a/b/g/n (XB722x3), a/b/g/n (XB92 2x2) Realtek 802.11bg (8187B 1X2) (TBD) Normal screw for all model Satellite A350D Maintenance Manual 1-10 Downloaded from LpManual.com Manuals...
Page 28: Sata Hdd
320G Rotational 5400 RPM 5400 RPM 5400 RPM 5400 RPM Speed (RPM) Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm User Data 234,441,648 312,581,808 488,397,168 625,142,448 Sectors Bytes / Sector Satellite A350D Maintenance Manual 1-11 Downloaded from LpManual.com Manuals...
Page 29 400 GB 500 GB 500 GB Rotational Speed (RPM) 4200 RPM 4200 RPM 5400 RPM Height 12.5 mm 12.5 mm 12.5 mm User Data Sectors 781,422,768 976,773,168 976,773,168 Bytes / Sector Satellite A350D Maintenance Manual 1-12 Downloaded from LpManual.com Manuals...
Page 30: Dvd Super Multi Drive
Average Random Access Data Buffer Size (Mbytes) DVD: DVD-VIDEO, DVD-ROM, DVD-R, DVD-RW, DVD-RAM, DVD+R, DVD+-R (Double Layer), DVD+RW. Formats Supported CD-DA, CD-ROM, CD-R, CD-RW, CD-ROMXA, Photo CD (Multi-Session), Video CD, CD-Extra (CD+), CD-Text. Satellite A350D Maintenance Manual 1-13 Downloaded from LpManual.com Manuals...
Page 31: Power Supply
Turns on the Power LED (in White). Battery indicator (in White or AMBER). DC-IN indicator (in White color) 5. External interface Performs communication through the I2C bus (via the internal EC/KBC). Transfers the power supply operation mode. Satellite A350D Maintenance Manual 1-14 Downloaded from LpManual.com Manuals...
Page 32 Monitors the voltage output to the system block (load/logic circuit side). Monitors the voltage, over voltage, input/output current of the battery pack. Monitors the internal temperature of the battery pack. Monitors the supply voltage from the AC adapter. Satellite A350D Maintenance Manual 1-15 Downloaded from LpManual.com Manuals...
Page 33: Table
Table 1-3 Quick/Normal Charging Time State Charge Time Off-State Charge 3/6/9 Cell About 4 hours max On-State Charge 3/6/9 Cell About 12 hours max Satellite A350D Maintenance Manual 1-16 Downloaded from LpManual.com Manuals...
Page 34 2. The charging time exceeds the fixed limit. 1.5.3 RTC Battery The RTC battery provides power to keep the current date, time and other system information in memory while the computer is turned off. Satellite A350D Maintenance Manual 1-17 Downloaded from LpManual.com Manuals...
Page 35: Chapter 2 Troubleshooting Procedures
Chapter 2 Troubleshooting Procedures Downloaded from LpManual.com Manuals...
Page 36 Downloaded from LpManual.com Manuals...
Page 37 2.23 Finger printer troubleshooting process …………………………………………………61 2.24 FM tuner Failure Troubleshooting...................78 2.25 E-SATA Troubleshooting....................83 2.26 Sensor Button Troubleshooting ..................86 2.27 LED troubleshooting......................88 2.28 Thermal Module troubleshooting ..................89 2.29 TV-out troubleshooting....................92 Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 38 2 Troubleshooting Procedures 2.30 LAN troubleshooting....................... 94 Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 39: Figure
E-SATA Troubleshooting ………………………………….……………….. 66 Figure 2-25 Sensor Button Troubleshooting………..…………………….……………….68 Figure 2-26 LED Troubleshooting ………………...……….……………………………..70 Figure 2-27 Thermal Module Troubleshooting………...…………………………………71 Figure 2-28 TV-out Troubleshooting ………...……………….…………………………..73 Figure 2-29 LAN Troubleshooting ………………………..………………………..75 Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 40: Troubleshooting Introduction
4. 6mm nut driver (for the helix screw nuts on the rear ports for CPU door) 5. 2DD or 2HD formatted work disk for floppy disk drive testing 6. Sycard (EXPRESS CARD test card) Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 41: Troubleshooting Flowchart
Ask the user if a password is registered, if it is, ask him or her to enter the password. Verify with the customer that Toshiba Windows Vista is installed on the hard disk. Operating systems that were not preinstalled by Toshiba can cause the computer to malfunction.
Page 42 H A R D D IS K ite m . Y es Figure 2-1 Troubleshooting flowchart (1/2) Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 43 Is an error detected by any of the an error, perform the diagnostics tests? appropriate procedure as outlined below. System is normal Figure 2-1 Troubleshooting flowchart (2/2) Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 44 Section 2.9 and the Optical Drive Troubleshooting Procedures in Section 2.10 6. If an error is detected by the fingerprint test, perform the fingerprinter troubleshooting Procedures in Section 2.23 Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 45 9. If an error is detected when using the HDMI TV, perform the HDMI TV troubleshooting procedures in Section 2.20. 10. If an error is detected when using the MIC, perform the MIC troubleshooting procedures in Section 2.22 Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 46: Power Supply Troubleshooting
P erform internal connection A re the internal power check connections secure? (P rocedure 5) Y es R eplace system board E N D Figure 2-2 Power Supply Troubleshooting Process Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 47 2 seconds) without the AC power connected. Red color off Battery not in low or critical low state; It’s in discharging state Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 48 Connect a new AC adaptor. If the problem is not resolved, go to Check 2. Check 2 Insert a new battery. If the problem is still not resolved, go to Procedure 3. Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 49 Make sure the battery pack is installed in the computer correctly. If the battery is properly installed and the battery LED still does not light, go to Procedure 4. Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 50 Make sure that the battery cable is firmly connected to the system board. If it is connected firmly, go to Check 3. Check 3 The system board may be damaged. Replace it with a new one following the instructions in Chapter 4. Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 51: Display Troubleshooting
( P ro c e d u r e 3 ) R e p la c e s y s te m b o a rd E N D Figure 2-3 Display troubleshooting process Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 52 Refer to Chapter 3, Tests and Diagnostics for details. If an error is detected, go to Procedure 3. If an error is not detected, the display is functioning properly. Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 53 Replace the CPU with another of the same specifications. If the problem still exists, perform Check 6. Check 6 The system board may be damaged. Replace it with a new one. Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 54: Keyboard Troubleshooting
( P r o c e d u r e 3 ) R e p la c e s y s te m b o a r d E N D Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 55 2 Troubleshooting Procedures Figure 2-4 Keyboard troubleshooting process Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 56 Check 2 The keyboard may be damaged. Replace it with a new one following the instructions in Chapter 4. If the problem still exists, perform Check 3. Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 57: External Usb Devices Troubleshooting
2 Troubleshooting Procedures Check 3 The system board may be damaged. Replace it with a new one following the instructions in Chapter 4. 2.6 External USB Devices Troubleshooting Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 58 R e p la c e s y s te m b o a r d ( P r o c e d u r e 2 ) E N D Figure 2-5 External USB device troubleshooting process Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 59 Replace system board If the error persists, the system board or USB small board may be damaged. Replace it with a new one following the instructions in Chapter 4. Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 60: Touchpad Troubleshooting
2 Troubleshooting Procedures Touchpad Troubleshooting START TouchPad connection check (Procedure 1) TouchPad replacement check (Procedure 2) Replace system board Figure 2-6 Touchpad troubleshooting process Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 61 Chapter 4. If the FPC is still not functioning properly, replace the system board with a new one following the steps in Chapter 4. Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 62: Uwb Troubleshooting
M o d u le R e p la c e s y s te m b o a rd E N D Figure 2-7 UWB troubleshooting process Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 63 2. Check 2 Try connecting a different UWB Module to the computer. If the replacement UWB Module works, the original Module may be damaged. If the replacement Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 64 2 Troubleshooting Procedures Module does not work the system board may be damaged. Replace it with a new one following the instructions in Chapter 4. Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 65: Speaker Troubleshooting
2 Troubleshooting Procedures Speaker Troubleshooting Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 66 Perform earphone test (Procedure 2) Do earphones function correctly? Perform connection check (Procedure 3) Perform replacement check (Procedure 4) Replace system board Figure 2-8 Speaker troubleshooting process Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 67 If the stereo speakers don't sound properly, the stereo speakers may be defective or damaged. Replace them with new ones. If the stereo speakers still do not work properly, try replacing in turn the audio board and system board. Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 68 2 Troubleshooting Procedures Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 69: Optical Drive Troubleshooting
Audio CD functions ok? cleaning check (Procedure 2) Perform software check (Procedure 3) Perform diagnostic test (Procedure 4) Perform connection and replacement check (Procedure 5) Replace system board Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 70 If the problem persists, go to Procedure 3. Procedure 3 Software check Ensure that the appropriate driver has been installed on the computer for the CD/DVD drive. Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 71 The audio test program stored in the Diagnostics Disk will test the drive’s ability to play an audio CD. See Chapter 3 for details. If any errors occur while executing the diagnostic program, go to Procedure 5. Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 72 Check 3. Check 3 The system board may be damaged. Replace it with new one following the instructions in Chapter 4, Replacement Procedures. Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 73 2 Troubleshooting Procedures Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 74: Modem Troubleshooting
Computer unable to telephone line and detect telephone signal? connections Perform connection check (Procedure 2) Perform replacement check (Procedure 3) Replace system board Figure 2-10 Modem troubleshooting process Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 75 The modem card or RJ-11 jack may be faulty. Try replacing them. If the problem persists, the system board may be defective or damaged. Replace the System Board with a new one following the steps in Chapter 4, Replacement Procedures. Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 76 2 Troubleshooting Procedures Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 77: Express Card Troubleshooting
(P ro c e d u re 2 ) R e p la ce sy ste m b o a rd E N D Figure 2-11 Express card troubleshooting process Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 78 Procedures and replace the socket. If the problem persists, the system board may be defective or damaged. Replace the system board with a new one following the steps in Chapter 4. Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 79 2 Troubleshooting Procedures Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 80: Ieee 1394 Troubleshooting
2 Troubleshooting Procedures 2.13 IEEE 1394 Troubleshooting Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 81 Was an IEEE 1394 problem detected? faulty. Continue troubleshooting - refer to Figure 2.1 Perform connection and replacement check (Procedure 3) Replace system board Figure 2-12 IEEE 1394 troubleshooting process Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 82 If the malfunction persists, go to Check 3. Check 3 The transmission cable may be damaged. Replace with a good cable. If the malfunction persists, go to Check 4 Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 83 2 Troubleshooting Procedures Check 4 The system board may be damaged. Replace it with a new one following the instructions in Chapter 4. Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 84: Wireless Lan Troubleshooting
2 Troubleshooting Procedures 2.14 Wireless LAN Troubleshooting Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 85 Was a wireless LAN problem delected? troubleshooting - refer to Figure 2.1 Perform connector and replacement check (Procedure 2) Replace wireless LAN antenna/unit Replace system board Figure 2-13 Wireless LAN troubleshooting process Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 86 LAN function is still faulty, the antenna may be damaged. Replace with a new antenna following the steps in Chapter 4, Replacement Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 87 Chapter 4. If the problem still exists, perform Check 4. Check 4 The system board may be damaged. Replace it with a new one following the instructions in Chapter 4. Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 88: Camera Troubleshooting
2 Troubleshooting Procedures 2.15 Camera Troubleshooting Figure 2-14 Camera troubleshooting process Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 89 Chapter 4. If the problem still exists, perform Check 3. Check 3 The system board may be damaged. Replace it with a new one following the instructions in Chapter 4. Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 90 2 Troubleshooting Procedures Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 91: Bluetooth Troubleshooting
2 Troubleshooting Procedures 2.16 Bluetooth Troubleshooting Figure 2-15 Bluetooth troubleshooting process Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 92 Chapter 4, Replacement Procedures. If the problem persists, or if the Bluetooth communication LED is not lit when the Bluetooth communication switch is turned to “On”, go to Check 3. Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 93 Chapter 4. If the problem still exists, perform Check 4. Check 4 The system board may be damaged. Replace it with a new one following the instructions in Chapter 4. Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 94: Bridge Media Assemble Card Troubleshooting
2 Troubleshooting Procedures 2.17 Bridge Media assemble Troubleshooting Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 95 Bridge media assemble assemble unit is not test? faulty. Perform Bridge media assemble socket replacement check (Procedure 2) Replace system board Figure 2-16 troubleshooting process Bridge media assemble Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 96 Replacement Procedures If the problem persists, the system board may be defective or damaged. Replace the system board with a new one following the steps in Chapter 4. Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 97 2 Troubleshooting Procedures Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 98: Hdd Troubleshooting
2 Troubleshooting Procedures 2.18 HDD Troubleshooting Figure 2-17 HDD troubleshooting process Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 99 Chapter 4. If the problem still exists, perform Check 3. Check 3 The system board may be damaged. Replace it with a new one following the instructions in Chapter 4. Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 100 2 Troubleshooting Procedures Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 101: Crt Troubleshooting
R e p l a c e s y s t e m b o a r d P o r t c o n n e c t i o n E N D Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 102 If the replacement set does not work the system board may be damaged. Replace it with a new one following the instructions in Chapter 4. Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 103 2 Troubleshooting Procedures Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 104: Hdmi Troubleshooting
H D M I fu n c tio n in g o k ? H D M I s e t R e p la c e s y s te m b o a rd E N D Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 105 If the replacement set does not work, the system board may be damaged. Replace it with a new one following the instructions in Chapter 4. Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 106: Spdif Troubleshooting
2 Troubleshooting Procedures 2.21 SPDIF troubleshooting Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 107 2 Troubleshooting Procedures Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 108 Chapter 4, Replacement Procedures, and perform the following checks. Check 1 the system board may be damaged. Replace it with a new one following the instructions in Chapter 4. Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 109: Mic Troubleshooting
2 Troubleshooting Procedures 2.22 MIC Troubleshooting Figure 2-21 MIC troubleshooting process Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 110: Finger Printer Troubleshooting
Chapter 4. If the problem still exists, perform Check 3. Check 3 The system board may be damaged. Replace it with a new one following the instructions in Chapter 4. 2.23 Finger printer troubleshooting Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 111 2 Troubleshooting Procedures Figure 2-22 Finger printer troubleshooting process Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 112 Chapter 4. If problem still exist, perform Check 3. Check 3 The system board may be damaged. Replace it with a new one following the instructions in Chapter 4. Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 113 2 Troubleshooting Procedures Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 114: Fm Tuner Failure Troubleshooting
P e rfo rm F M T u n e r b o a rd C o n n e c tio n c h e c k (P ro c e d u re 3 ) Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 115 2 Troubleshooting Procedures Figure 2-23 FM tuner troubleshooting process Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 116 R e p la c e s y s te m b o a r d E N D Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 117 The FM Tuner board may be damaged or the connections may be loose. Perform Check 1: Check 1 Make sure FM Tuner board FFC is firmly plugged into the system board. If the FFC is connected correctly, go to Check 2. Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 118 FM Tuner board works, the original FM Tuner Board may be damaged. If the replacement FM Tuner board does not work, the System board may be damaged. Replace it with a new one following the instructions in Chapter 4. Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 119: E-Sata Troubleshooting
2 Troubleshooting Procedures 2.25 E-SATA Troubleshooting Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 120 Was an E-SATA problem detected? faulty. Continue troubleshooting - refer to Figure 2.1 Perform connection and replacement check (Procedure 3) Replace system board Figure 2-24 E-SATA troubleshooting process Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 121 If the malfunction persists, go to Check 3. Check 3 The transmission cable may be damaged. Replace with a good cable. If the malfunction persists, go to Check 4 Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 122: Sensor Button Troubleshooting
Chapter 4. 2.26 Sensor Button Troubleshooting START Sensor button connection check (Procedure 1) Logic upper replacement check (Procedure 2) Replace system board Figure 2-25 Sensor button troubleshooting process Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 123 Logic upper following the steps in Chapter 4. If the Sensor button is still not functioning properly, replace the system board with a new one following the steps in Chapter 4. Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 124: Led Troubleshooting
Procedure 1: System board replacement check Procedure 1 System board replacement check Replace the system board with a new one following the steps in Chapter 4. Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 125: Thermal Module Troubleshooting
2 Troubleshooting Procedures 2.28 Thermal Module troubleshooting START CPU replacement check (Procedure 1) Thermal module replacement check (Procedure 2) Replace system board Figure 2-27 Thermal Module troubleshooting process Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 126 If there is still an error after replacement Thermal Module, go to Procedure 2. Procedure 3 System board replacement check Replace the system board with a new one following the steps in Chapter 4. Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 127 2 Troubleshooting Procedures Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 128: Tv-Out Troubleshooting
T V f u n c t i o n i n g o k ? T V s e t R e p l a c e s y s t e m b o a r d E N D Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 129 If the replacement set does not work, the system board may be damaged. Replace it with a new one following the instructions in Chapter 4. Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 130: Lan Troubleshooting
L A N p o r t Y e s R e p l a c e s y s t e m b o a r d E N D Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 131 If the replacement set does not work, the system board may be damaged. Replace it with a new one following the instructions in Chapter 4. Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 132: Chapter 3 Tests And Diagnostics
3. Tests and Diagnostics Chapter 3 Tests and Diagnostics Downloaded from LpManual.com Manuals...
Page 133 3. Tests and Diagnostics Contents 3.1 The Diagnostic Test ........................4 3.2 Executing the Diagnostic Test....................5 Display Configuration ......................9 3.4 Beep sound Test ........................10 3.5 Fan ON/OFF Test........................10 ............................11 3.6 Main Battery Charge Test ....................... 12 3.
Page 134 3. Tests and Diagnostics 3.19 1 HDD Test ......................... 30 3.20 2 HDD Test ........................32 3.21 Read DMI..........................35 3.22 Write DMI..........................36 3.23 Memory R/W test........................38 Downloaded from LpManual.com Manuals...
Page 135: The Diagnostic Test
3. Tests and Diagnostics 3.1 The Diagnostic Test This chapter explains how to use the Test & Diagnostic program to test the functions of the (Base on Los Angeles 10A+/10AG+ T&D version 1.0) hardware modules. The Test & Diagnostic Program is stored on the T&D diskettes. The program consists of a series of tests that run automatically when the Diagnostics Program items are selected and executed.
Page 136: Executing The Diagnostic Test
3. Tests and Diagnostics 3.2 Executing the Diagnostic Test DOS is required to run the DIAGNOSTICS PROGRAM. To start the DIAGNOSTIC PROGRAM, follow these steps: Insert the diagnostics diskette #1 in the floppy disk drive and turn on the computer. (The diagnostics diskette contains the DOS boot files.) And then follow the instructions to swap with the diagnostics diskette #2 for T&D program installed in RAM driver.
Page 137 3. Tests and Diagnostics The below display will show up at the beginning of T&D program If the test result passes, the following display will show up: Downloaded from LpManual.com Manuals...
Page 138 3. Tests and Diagnostics If an error is detected and a test fails, the following message displays: Then press any key for next actions – the below display presented if copying test log file onto diskette is necessary. This action will be executed when “Y” key pressed. It will skip this process if “N”...
Page 139 3. Tests and Diagnostics And then it will check if it’s necessary to leave this program. Program will quit when “Y” key pressed and it will go back main menu for next test if “N” key pressed. Downloaded from LpManual.com Manuals...
Page 140: Display Configuration
3.3 Display configuration 3 Tests and Diagnostics Display Configuration This Item will show the unit configuration. It includes: CPU (CPU type) DDRAM SIZE Panel ID HDD1 type & capacity (Vendor ID. Model .Firmware) HDD2 type & capacity (Vendor ID. Model .Firmware) VRAM size / VGA CHIP TYPE Battery cell (3cell;...
Page 141: Beep Sound Test
3. Tests and Diagnostics 3.5 Speaker Audio Test 3.4 Beep sound Test The beep sound test allows the user to aurally confirm the speaker functions. And check both speakers if they are OK within 3 times “Beep” sound generated. NOTE: Remember to tune up the volume as “Maximum” before this test starts. The screen should display as below, indicating whether the test is passed or failed after the question.
Page 142 3.6 Fan ON/OFF Test 3. Tests and Diagnostics listen the rotating sound to check whether the fan is working or not. NOTE: Remember to approach fan outlet that is near right side of unit whether fan is “ON”. The computer will stop the fan working after any key pressed. Feel the wind or listen the sound to check if the fan is “OFF”.
Page 143: Main Battery Charge Test
3. Tests and Diagnostics 3.7 Main Battery Change Test 3.6 Main Battery Charge Test NOTE: The AC adaptor should be connected to successfully run this test 1.>. 90W with 19V DC for UMA SKU 2.>- 120W with 19V DC for discrete SKU This test shows and measures the main battery: Battery type (Lion) Manufacturer (Sanyo/Panasonic/Sony)
Page 144: Fdd Test
3. Tests and Diagnostics 3. 7 FDD Test NOTE: Before running the FDD test, prepare a formatted work diskette (1.44 MB). Remove the diagnostics diskette and insert the work diskette into the FDD. The contents of the floppy diskette maybe erased. The Floppy Disk Test includes three subtests of the: 1.
Page 145 3 Tests and Diagnostics Downloaded from LpManual.com Manuals...
Page 146: Memory Check
3. Tests and Diagnostics Memory check This test will check if the computer’s Memory Frequency and Size is correct in every slot. 3. 9 Keyboard Test The keyboard test checks the all keys function. NOTE: The Num Lock and the Overlay mode must be off to execute the keyboard test. Before keyboard test starts, the keyboard matrix code should be chosen as below display: 1.
Page 147 3 Tests and Diagnostics pressed, the corresponding key on the screen changes to black as shown below. It will indicate whether the sub test is passed or failed after the question. US Keyboard Japan keyboard Downloaded from LpManual.com Manuals...
Page 148: Mouse (Pad) Test
3. Tests and Diagnostics NOTE: The “Fn” key cannot be tested in the keyboard test. To determine whether the “Fn” key is working correctly, press “Fn+F6 ” or “Fn+F7 ” keys to check if LCD display brightness change gradually. 3.10 Mouse (Pad) Test The Mouse test allows the user to select and assign values to the following, using the Touch Pad or “Tab”...
Page 149: Lcd Pixels Mode Test
3. Tests and Diagnostics the “OK” column will end this test. It will indicate whether the subtests pass or fail after three questions. NOTE: The above figure has three compartments although the Touch Pad installed may only have two buttons. In this case, the central compartment in the figure does not correspond to any button.
Page 150: Magnetic Switch Test
3. Tests and Diagnostics 3.12 Magnetic Switch Test The lid switch test checks the lid function of the unit. When LCD cover closed, the lid should enable to turn off the display. Follow below steps to run this test: 1. Close the LCD cover. 2.
Page 151 3. Tests and Diagnostics 2>. If the Lid switch test pass, it will show below display: Downloaded from LpManual.com Manuals...
Page 152: Lan Test
3. Tests and Diagnostics 3.13 LAN Test The LAN test checks the LAN full-duplex environment. NOTE: LAN loopback needs to plug in before test begins. And LAN information will show on the test screen: IO Base – Port: A000H IRQ – BH, it’s “IRQ B”. Node –...
Page 153 3. Tests and Diagnostics The LAN test includes three subtests of the: 1. Speed1000 2. Speed100 3. Speed10 The subtests run automatically. The screen should display as below, indicating whether the subtests pass or fail when finished. Downloaded from LpManual.com Manuals...
Page 154 3. Tests and Diagnostics If an error is detected and a test fails, the following message displays: Downloaded from LpManual.com Manuals...
Page 155: Rtc Test
3. Tests and Diagnostics 3.14 RTC Test Checks the computer’s RTC (Real Time Clock) and calendar functions by comparing the DOS and CMOS values. The test runs automatically. The screen should display as below, indicating whether the test is passed or failed when finished. Downloaded from LpManual.com Manuals...
Page 156: Read 1394 Guid
3. Tests and Diagnostics 3.15 Read 1394 GUID This test will check if the computer’s EEPROM 1394GUID code is correct. NOTE: Must open the RAM Door to see RAM connector GUID bar code before test item begins. The figure below will be displayed: Downloaded from LpManual.com Manuals...
Page 157: Button Test
3. Tests and Diagnostics 3.16 Speaker EQ(Equalizer Quality factor) Type Check&Re-Write This test will check if the computer’s EEPROM EQ type is correct. The EQ Type test includes two subtests of the: 1. Read EQ Type from EEPROM 2. Re-Write EQ Type to EEPROM NOTE: To execute this test, you must select speaker type (Harman or No brand).
Page 158: Front Edge Logo Check
3. Tests and Diagnostics Press each of the buttons on the front panel in turn. A yellow bar will appear on the relevant section of the figure if the button passes the test. Press ESC to quit the test. 3.18 Front Edge Logo check Because this Model have Front Edge Logo, must set the Front Edge Logo if the unit has this logo, if you select this item, the figure below will be displayed: Downloaded from LpManual.com Manuals...
Page 159 3. Tests and Diagnostics Please check the units whether have the Front Edge Logo: If have the logo, please key 1 to set the Front Edge Logo. If not have the logo, please key 2 to disable the Front Edge Logo. Please read the notice to check the function is enabling or be disable in BIOS setup menu.
Page 160 3. Tests and Diagnostics 2. If we select “1” to enable the Front Edge logo function by program, There have the item of Illumination LED in BIOS Menu. 2.1 Select enable to let the Front Edge logo item in enable mode (show as below picture), and then restart the machine, the Front Edge Logo Led will be light.
Page 161: Hdd Test
3. Tests and Diagnostics 3.19 1 HDD Test The HDD test allows the user to verify the 1 HDD ok or not. First, please select HDD test method, Screen would display as below: After you select the method, then input password: “hard disk”, if input password is Right, the screen would display as below: Downloaded from LpManual.com Manuals...
Page 162 3. Tests and Diagnostics If input password is wrong, the screen would display as below: The screen will display as below picture to show the subtest is passed or failed when finished: If it is show the picture as below, it means HDD function is OK Downloaded from LpManual.com Manuals...
Page 163: Nd Hdd Test
3. Tests and Diagnostics If the picture shows as below, it means he HDD function is NG 3.20 2 HDD Test The HDD test allows the user to verify the 2 HDD ok or not. Please select HDD test method, Choice HDD test method, Screen would display as below: Downloaded from LpManual.com Manuals...
Page 164 3. Tests and Diagnostics After you select the method, then input password: “hard disk”, if input password is Right, the screen would display as below: If input password is wrong, the screen would display as below: Downloaded from LpManual.com Manuals...
Page 165 3. Tests and Diagnostics The screen will display as below picture to show the subtest is passed or failed when finished: If it is show the picture as below, it means HDD function is OK If the picture shows as below, it means he HDD function is NG Downloaded from LpManual.com Manuals...
Page 166: Read Dmi
3. Tests and Diagnostics 3.21 Read DMI Compal write Toshiba Part No (version), Toshiba Serial No (Serial No), Product Name, OEM string and UUID, If you want to double check the DMI data, please select Read DMI item, the figure below will be displayed:...
Page 167: Write Dmi
3. Tests and Diagnostics 3.22 Write DMI When you want to write DMI data, please select which data you want to write, the figure below will be displayed: 1. Write OME string 2. Write Version 3. Write Serial 4. Write Product Downloaded from LpManual.com Manuals...
Page 168 3. Tests and Diagnostics After write OK, you should reboot the system that can make the setting effective, or you can write next data before reboot system, the figure below will displayed: Downloaded from LpManual.com Manuals...
Page 169: Memory R/W Test
3. Tests and Diagnostics NOTE: should input correct DMI data, and should reboot the system that can make the setting effective. 3.23 Memory R/W test This item will do Memory Read& Write test. If the test result passes, the following display will show up: Downloaded from LpManual.com Manuals...
Page 170 3. Tests and Diagnostics Downloaded from LpManual.com Manuals...
Page 171 3. Tests and Diagnostics If an error is detected and a test fails, the following message displays: Downloaded from LpManual.com Manuals...
Page 172: Replacement Procedures
Chapter 4 Replacement Procedures Downloaded from LpManual.com Manuals...
Page 173 Installing the ODD Bay Module ..............4-21 Disassembling the ODD Drive..............4-22 Assembling the ODD Drive ................. 4-22 Keyboard Cover and Keyboard................4-23 Removing the Keyboard Cover and Keyboard ..........4-23 Satellite A350D Maintenance Manual 4-ii Downloaded from LpManual.com Manuals...
Page 174 Installing the VGA Board and VGA Thermal Module ........ 4-42 4.18 CPU and Thermal Module ................... 4-43 Removing CPU and Thermal Module............4-43 Installing CPU and Thermal Module ............4-46 4.19 Display Assembly ....................4-48 Removing the Display Assembly..............4-48 Satellite A350D Maintenance Manual 4-iii Downloaded from LpManual.com Manuals...
Page 175 FM Jack ........................ 4-61 Removing the FM Jack ................4-61 Installing the FM Jack .................. 4-61 4.27 Bluetooth Card ..................... 4-62 Removing the Bluetooth card............... 4-62 Installing the Bluetooth card ................ 4-63 Satellite A350D Maintenance Manual 4-iv Downloaded from LpManual.com Manuals...
Page 176 Figure 4.28 Removing the VGA Board................. 4-41 Figure 4.29 Removing the spring screws ................4-41 Figure 4.30 Reapply the Shinetsu 7726 grease on the thermal module and remove the release papers ......................... 4-42 Satellite A350D Maintenance Manual Downloaded from LpManual.com Manuals...
Page 177 Removing the CRT bracket from the CRT board..........4-58 Figure 4.45 Removing the USB Board ................. 4-60 Figure 4.46 Removing the FM Jack ..................4-61 Figure 4.47 Removing the Bluetooth card ................4-62 Satellite A350D Maintenance Manual 4-vi Downloaded from LpManual.com Manuals...
Page 178: General
First, remove parts from 4.8 Keyboard Cover & Keyboard, 4.9 Logic Upper Assembly, 4.13 Thermal Fan. • For removing the LCD Module: First, remove LCD Bezel Assembly, then remove the LCD module and the Inverter Board. Satellite A350D Maintenance Manual Downloaded from LpManual.com Manuals...
Page 179: Safety Precautions
DANGER: Always use the genuine batteries or replacement batteries authorized by Toshiba. Batteries other than those differ in specifications and are incompatible with the laptop. They may burst or explode. To avoid leakage of alkaline solutions, never heat or disassemble the battery packs.
Page 180 Inside the PC are components that become hot during operation (such as the CPU and cooling module). To avoid burns, let the hot components cool down before starting inspection or repair task. Satellite A350D Maintenance Manual Downloaded from LpManual.com Manuals...
Page 181: Before You Begin
To avoid personal injury, use care to handle components that have sharp edges or corners. After you have replaced a FRU, check that the FRU works correctly to ensure normal laptop operation. Satellite A350D Maintenance Manual Downloaded from LpManual.com Manuals...
Page 182: Disassembly Procedures
Check that all the required screws are used to secure the FRUs. Using wrong screws can damage the threads or heads of the screws or does not ensure that the FRUs are secure. After installing a FRU, make sure that the FRU and laptop work normally. Satellite A350D Maintenance Manual Downloaded from LpManual.com Manuals...
Page 183: Tools And Equipment
0.22 N･m (2.2 kgf･cm) M2.5 (2.5 mm) 0.36 N･m (3.5 kgf･cm) M3 (3 mm) 0.51 N･m (5.0 kgf･cm) M2.5x4 PSP TITE screws 0.204 N･m (2.0 kgf･cm) M2.5x6 GIZA TITE screws 0.36 N･m (3.5 kgf･cm) Satellite A350D Maintenance Manual Downloaded from LpManual.com Manuals...
Page 184: Colors Of Screw Shanks
U (stands for unique-pan head screws, studs, etc.) Symbol examples 6 mm bind screw 12 mm bind screw 5 mm stud (The numeral represents the rounded length of the threaded portion regardless of the entire stud length.) Satellite A350D Maintenance Manual Downloaded from LpManual.com Manuals...
Page 185: Figure 4.1 Removing The Battery Pack
3. Slide the battery release latch and remove the battery pack from the laptop. Figure 4 1 Removing the Battery Pack NOTE: Dispose of the used battery packs as required by local ordinances or regulations. Satellite A350D Maintenance Manual Downloaded from LpManual.com Manuals...
Page 186: Installing The Battery Pack
NOTE: Visually check the battery's terminals. If they are dirty, clean them with a dry cloth. 4. Gently insert a new or recharged battery pack into place. Check that the battery release latch slides in and stops with a click. 5. Slide in the battery lock. Satellite A350D Maintenance Manual Downloaded from LpManual.com Manuals...
Page 187: Figure 4.2 Removing The Main Hdd Door
1. To remove the main HDD, remove two M2.5x6 HDD door screws that secure the HDD and then remove the HDD door. M2.5X6＊2 Figure 4 2 Removing the main HDD door Satellite A350D Maintenance Manual 4-10 Downloaded from LpManual.com Manuals...
Page 188: Figure 4.3 Removing The Main Hdd Plate
HDD, remove two M2.5x4 HDD door screws that secure the HDD and then remove the HDD door. 6. Remove the HDD pack by pulling on the tab attached to the pack. Satellite A350D Maintenance Manual 4-11 Downloaded from LpManual.com Manuals...
Page 189: Figure
8. To separate the plate from the HDD, remove four M3x3 screws and separate the two HDD brackets from left and right side. M3X3＊4 Figure 4 5 Removing the 2 HDD brackets and plate Satellite A350D Maintenance Manual 4-12 Downloaded from LpManual.com Manuals...
Page 190: Installing The Hdd
M3x3 screws. 7. Install the HDD pack into the correct position in the laptop. Connect the HDD pack to the laptop. 8. Secure the 2 HDD door by tightening two M2.5x4 screws. Satellite A350D Maintenance Manual 4-13 Downloaded from LpManual.com Manuals...
Page 191: Figure 4.6 Removing The Ram Door
3. Remove the RAM door. CAUTION: Do not touch the connectors on the memory or in the laptop. Contaminated connectors can cause memory access problems. M2.5X5.4＊1 Figure 4 6 Removing the RAM door Satellite A350D Maintenance Manual 4-14 Downloaded from LpManual.com Manuals...
Page 192: Figure 4.7 Removing The Ram From Connector
4. Spread out the two memory lock latches so that the memory pops up. Figure 4 7 Removing the RAM from connector 5. Pull the memory up and out at an angle, using care to avoid touching the connectors. Satellite A350D Maintenance Manual 4-15 Downloaded from LpManual.com Manuals...
Page 193: Installing The Optional Memory
After the laptop is turned on, check the hardware configuration in the Hardware Setup or TESTUP program to make sure that the installed memory has been recognized by the system. If it has not been recognized yet, check the connections. Satellite A350D Maintenance Manual 4-16 Downloaded from LpManual.com Manuals...
Page 194: Figure 4.8 Removing The Wlan Card
Install the WLAN card according to the following procedures. 1. Insert the WLAN card into the connector. 2. Press the card down and secure it with two M2.5x3 screws. 3. Attach the two antennas to the WLAN card. Satellite A350D Maintenance Manual 4-17 Downloaded from LpManual.com Manuals...
Page 195: Figure 4.9 Removing The Modem Card
Remove the FM Tuner and FM jack according to the following procedures and Figure 4.10. 1. Remove two M2.5x3 screws from the FM tuner. 2. Detach the two cables from the front and back of the FM tuner. Satellite A350D Maintenance Manual 4-18 Downloaded from LpManual.com Manuals...
Page 196: Figure 4.10 Removing The Fm Tuner
2. Seat the FM Tuner in the correct position on the motherboard and attach the cable on the front of the FM Tuner to the motherboard. 3. Secure the FM Tuner to the motherboard with two M2.5x3 screws. Satellite A350D Maintenance Manual 4-19 Downloaded from LpManual.com Manuals...
Page 197: Figure 4.11 Removing The Odd Bay Module
1. Turn the laptop upside down. 2. Remove one M2.5x3 screw. 3. Push the ODD bracket in the direction of the arrow. CAUTION: Handle the ODD bay module carefully it can become hot during operation. Satellite A350D Maintenance Manual 4-20 Downloaded from LpManual.com Manuals...
Page 198 1. Place the ODD bay module in the correct position and slide it in. 2. Push it in until it meets the end. 3. Secure the ODD bay module with one M2.5x3 screw. Satellite A350D Maintenance Manual 4-21 Downloaded from LpManual.com Manuals...
Page 199: Figure 4.12 Removing The Bracket From The Odd Drive
12 Removing the bracket from the ODD drive Assembling the ODD Drive Assemble the ODD drive according to the following procedures. 1. Seat the bracket in the correct position. 2. Secure them with two M2×2.5 screws. Satellite A350D Maintenance Manual 4-22 Downloaded from LpManual.com Manuals...
Page 200: Figure 4.13 Removing The Keyboard Cover
Remove the Keyboard Cover and Keyboard according to the following procedures and Figure 4.13, 4.14, 4.15. 1. Use a flat head screwdriver to lift the keyboard cover from the laptop. 2. Remove the keyboard cover. Figure 4 13 Removing the keyboard cover Satellite A350D Maintenance Manual 4-23 Downloaded from LpManual.com Manuals...
Page 201: Figure 4.14 Removing Screws From The Keyboard
Figure 4 14 Removing screws from the keyboard 4. Lift the keyboard up and detach the cable on the back of the keyboard from the motherboard. Figure 4 15 Removing the keyboard Satellite A350D Maintenance Manual 4-24 Downloaded from LpManual.com Manuals...
Page 202: Installing The Keyboard Cover And Keyboard
5. Press down the cover in the position around the key F9 and slide to the left side to make one hook on the back of the cover stuck in the laptop. Satellite A350D Maintenance Manual 4-25 Downloaded from LpManual.com Manuals...
Page 203: Figure 4.16 Removing The Screws From The Bottom Of The Laptop
1. Turn the laptop upside down and remove the following 19 screws: − Sixteen M2.5x10 screws − Three M2.5x3 screws M2.5X3 M2.5X10 M2.5X10 M2.5X10＊1 M2.5X10＊1 M2.5X10＊1 Figure 4 16 Removing the screws from the bottom of the laptop Satellite A350D Maintenance Manual 4-26 Downloaded from LpManual.com Manuals...
Page 204: Figure 4.17 Removing Five Screws From The Laptop
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 2. Turn to the front and remove five 2.5x10 screws. ＊ M2.5X10 Figure 4 17 Removing five screws from the laptop. Satellite A350D Maintenance Manual 4-27 Downloaded from LpManual.com Manuals...
Page 205: Figure 4.18 Detaching Cables From The Laptop
2. Attach the seven cables and secure the five screws as indicated in Figure 4.17. 3. Turn the laptop upside down and secure it with 19 screws as indicated in Figure 4.16: − Sixteen M2.5x10 screws − Three M2.5x3 screws Satellite A350D Maintenance Manual 4-28 Downloaded from LpManual.com Manuals...
Page 206: Figure 4.19 Removing The Power Board
Install the power switch according to the following procedures. 3. Seat the power board in the correct place on the logic upper assembly. 4. Secure the power board with one M2.5x4 screw. Satellite A350D Maintenance Manual 4-29 Downloaded from LpManual.com Manuals...
Page 207: Figure 4.20 Removing The Speakers
2. Remove the left and right speakers from the logic upper assembly. M2X6＊4 Figure 4 20 Removing the speakers Installing the Speakers Install the speakers according to the following procedures. 1. Seat the left and right speaker in the correct position. Satellite A350D Maintenance Manual 4-30 Downloaded from LpManual.com Manuals...
Page 208 Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 2. Press speakers and secure the speakers with four M2X6 screws. Satellite A350D Maintenance Manual 4-31 Downloaded from LpManual.com Manuals...
Page 209: Touch Pad Bracket, Led Board And Finger Printer Board
Remove the touch pad bracket, LED board and finger printer board according to the following procedures and Figure 4.21, 4.22. 1. Remove three M2x4 screws from the pouch pad bracket. ＊ M2X4 Figure 4 21 Removing the screws from the touch pad bracket Satellite A350D Maintenance Manual 4-32 Downloaded from LpManual.com Manuals...
Page 210: Figure 4.22 Removing The Touch Pad Brackets, Led Board And Finger Printer Board
3. Remove the LED board from the logic upper assembly. 4. Pull the finger printer board up to remove it from the logic upper assembly. Figure 4 22 Removing the touch pad brackets, LED board and finger printer board Satellite A350D Maintenance Manual 4-33 Downloaded from LpManual.com Manuals...
Page 211 1. Seat the LED board and finger printer board in the correct position. 2. Seat the touch pad bracket over the LED board and finger printer board, then secure the bracket with three M2x4 screws. Satellite A350D Maintenance Manual 4-34 Downloaded from LpManual.com Manuals...
Page 212: Figure 4.23 Removing The Thermal Fan From The Logic Lower Assembly
Install the thermal fan according to the following procedures. 1. Seat the thermal fan in the correct position on the logic lower assembly. 2. Secure the thermal fan with two M2.5x5 screws. 3. Attach the cable to the motherboard. Satellite A350D Maintenance Manual 4-35 Downloaded from LpManual.com Manuals...
Page 213: Figure 4.24 Removing Motherboard From Logic Lower Assembly
24 Removing motherboard from logic lower assembly Installing the Motherboard Install the motherboard according to the following procedures. 1. Seat the motherboard in the correct position on the logic lower assembly. Satellite A350D Maintenance Manual 4-36 Downloaded from LpManual.com Manuals...
Page 214: Figure 4.25 Installing The Dc-In Jack
2. Put the DC-in jack into the socket and put the DC cables according to the figure 4.25. Figure 4 25 Installing the DC-in jack 3. Secure one M2.5x4 screw. 4. Attach seven cables to the motherboard as indicated by arrows in Figure 4.24. Satellite A350D Maintenance Manual 4-37 Downloaded from LpManual.com Manuals...
Page 215: Figure 4.26 Removing The Uwb Module
Install the UWB module according to the following procedures. 1. Insert the UWB module into the connector on the motherboard. 2. Press the UWB module down and secure it with two M2.5x3 screws. Satellite A350D Maintenance Manual 4-38 Downloaded from LpManual.com Manuals...
Page 216: Figure 4.27 Removing The Robson Module
Install the Robson module according to the following procedures. 1. Insert the Robson module into the connector on the motherboard. 2. Press the Robson module down and secure it with two M2.5x4 screws. Satellite A350D Maintenance Manual 4-39 Downloaded from LpManual.com Manuals...
Page 217: Vga Board And Vga Thermal Module (Optional)
VGA thermal module. If you use one new VGA thermal module, please make sure to remove the release paper first. 1. Remove three M2.5x4 screws securing the VGA board. 2. Remove the VGA board from the motherboard. Satellite A350D Maintenance Manual 4-40 Downloaded from LpManual.com Manuals...
Page 218 4 Replacement Procedures Figure 4 28 Removing the VGA Board 3. Remove four spring screws on the VGA board to remove the VGA thermal module. Figure 4 29 Removing the spring screws Satellite A350D Maintenance Manual 4-41 Downloaded from LpManual.com Manuals...
Page 219: Installing The Vga Board And Vga Thermal Module
2. Seat the VGA thermal module on the VGA board and secure it with four spring screws according to the number sequence sealed on the thermal module. 3. Seat the VGA board in the correct position on the motherboard and secure it with three M2.5x4 screws. Satellite A350D Maintenance Manual 4-42 Downloaded from LpManual.com Manuals...
Page 220: Cpu And Thermal Module
CPU thermal module. If you use one new CPU thermal module, please make sure remove the release paper first. 1. Remove four spring screws securing the thermal module to the motherboard. 2. Remove the thermal module from the motherboard. Satellite A350D Maintenance Manual 4-43 Downloaded from LpManual.com Manuals...
Page 221 The CPU can become very hot during operation. Be sure to let it cool down before starting repair work. 3. Unlock the CPU by rotating the cam on the CPU socket counterclockwise to the unlock position with a flat-blade screwdriver. Satellite A350D Maintenance Manual 4-44 Downloaded from LpManual.com Manuals...
Page 222 Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Figure 4 32 Removing the CPU 4. Remove the CPU. Satellite A350D Maintenance Manual 4-45 Downloaded from LpManual.com Manuals...
Page 223: Installing Cpu And Thermal Module
CPU thermal module, remove the release papers on the thermal pads first. Figure 4 33 Reapply the Shinetsu 7726 grease on the thermal module and remove the release papers 5. Install the thermal module into the correct position in the laptop. Satellite A350D Maintenance Manual 4-46 Downloaded from LpManual.com Manuals...
Page 224 Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 6. Secure it with four spring screws according to the number sequence sealed on the thermal module. Satellite A350D Maintenance Manual 4-47 Downloaded from LpManual.com Manuals...
Page 225: Display Assembly
Remove the display assembly according to the following procedures and Figure 4.34, 4.35. 1. Turn the laptop so the rear is facing you and remove two M2.5x4 screws. Figure 4 34 Removing the screws from the rear of the laptop Satellite A350D Maintenance Manual 4-48 Downloaded from LpManual.com Manuals...
Page 226: Installing The Display Assembly
1. Place the display assembly in the correct position. 2. Secure the display assembly with four M2.5x4 screws. 3. Close the display panel and turn the laptop so the rear is facing you and secure two M2.5x4 screws. Satellite A350D Maintenance Manual 4-49 Downloaded from LpManual.com Manuals...
Page 227: Lcd Bezel Assembly
1. Seat the LCD bezel assembly in the correct position. 2. Secure it to the display assembly with two M2.5x4 and two M2.5x6 screws. 3. Put four rubber seals over the screw holes. Satellite A350D Maintenance Manual 4-50 Downloaded from LpManual.com Manuals...
Page 228: Lcd Module And Inverter Board
37 Removing the Inverter Board 2. Remove two M2.5x4 and eight M2.5x5 screws securing the LCD module to the LCD cover assembly. 3. Lift the LCD module out of the LCD cover assembly. Satellite A350D Maintenance Manual 4-51 Downloaded from LpManual.com Manuals...
Page 229 4 Replacement Procedures Error! Style not defined. Error! Style not defined. Figure 4 38 Removing the LCD Module from the LCD cover assembly Satellite A350D Maintenance Manual 4-52 Downloaded from LpManual.com Manuals...
Page 230 5. Turn the LCD module over and place it face down on a protective surface, such as a foam pad. 6. Remove the tape and VLDS cable connector. Then detach the VLDS cable. Satellite A350D Maintenance Manual 4-53 Downloaded from LpManual.com Manuals...
Page 231 Dispose of used LCD panels (fluorescent (FL) tubes) as required by local ordinances or regulations. The LVDS cable must be carefully peeled away before disconnecting it from the LCD panel. Satellite A350D Maintenance Manual 4-54 Downloaded from LpManual.com Manuals...
Page 232: Installing The Lcd Module And Inverter Board
LCD cover assembly with two M2.5x4 and eight M2.5x5 screws. 6. Seat the inverter board in correct position and connect two cables to the two ends of the inverter board. Then secure it with one M2x4 screw. Satellite A350D Maintenance Manual 4-55 Downloaded from LpManual.com Manuals...
Page 233: Cmos Board And Mic
Install the CMOS Board and MIC according to the following procedures. 1. Connect the CMOS module cable to CMOS module connector. 2. Seat the CMOS module and MIC in the correct position on the LCD cover assembly. Satellite A350D Maintenance Manual 4-56 Downloaded from LpManual.com Manuals...
Page 234: Hinge Saddle
Install the hinge saddle according to the following procedures. 1. Seat the hinge saddles in the correct position on the logic lower assembly. 2. Secure the hinge saddles with two M2.5x6 screws. Satellite A350D Maintenance Manual 4-57 Downloaded from LpManual.com Manuals...
Page 235: Crt Board
43 Removing CRT Board from the logic lower assembly 2. Remove two M2.5x6 screws and remove the CRT bracket from the CRT board. Figure 4 44 Removing the CRT bracket from the CRT board Satellite A350D Maintenance Manual 4-58 Downloaded from LpManual.com Manuals...
Page 236: Installing The Crt Board
Install the CRT board according to the following procedures. 1. Secure the CRT bracket to the CRT board with two M2.5x6 screws. 2. Seat the CRT board in the correct position on the logic lower assembly. Satellite A350D Maintenance Manual 4-59 Downloaded from LpManual.com Manuals...
Page 237: Usb Board
Install the USB board according to the following procedures. 1. Seat the USB board in the correct position on the logic lower assembly. 2. Secure the USB board to the logic lower assembly with one M2.5x4 screw. Satellite A350D Maintenance Manual 4-60 Downloaded from LpManual.com Manuals...
Page 238: Fm Jack
Install the FM Jack according to the following procedures. 1. Seat the FM jack in the correct position on the logic lower assembly. 2. Align the cable to the groove on the logic lower assembly. Satellite A350D Maintenance Manual 4-61 Downloaded from LpManual.com Manuals...
Page 239: Bluetooth Card
Figure 4 47 Removing the Bluetooth card Note: Be careful not to damage the Bluetooth Card when connecting it with the cable. Make sure the card is seated in the correct position. Satellite A350D Maintenance Manual 4-62 Downloaded from LpManual.com Manuals...
Page 240: Installing The Bluetooth Card
Install the Bluetooth card according to the following procedures. 1. Seat the card in the correct position on the logic lower assembly. 2. Slide .the card to the end of the track. Satellite A350D Maintenance Manual 4-63 Downloaded from LpManual.com Manuals...
Page 241: Appendix A Handling The Lcd Module
Appendix A Appendix A Handling the LCD Module Precautions for handling the LCD module The LCD module can be easily damaged during assembly or disassembly. Observe the following precautions when handling it to prevent damaging it. 1. When installing the LCD module in the display assembly, make sure that you seat it so that it is properly aligned and maximum visibility of the display is maintained.
Page 242 3. If the panel’s surface gets dirty or moist, wipe it with cotton or a soft cloth. If it is still dirty, try breathing on the surface to create a light condensate and wipe it again. If the surface is very dirty, we recommend a CRT cleaning agent. Apply the agent to a soft cloth and then wipe the panel’s surface.
Page 243 5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object, which could cause breakage or cracks. 6. CMOS-LSI circuits are used in the module, so guard against damage from electrostatic discharge.
Page 244 7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods. 8. Do not store the module at temperatures below its specifications. Cold can cause the liquid crystals to freeze, lose their elasticity or otherwise suffer damage. 9.
Page 245 10. If you transport the module, do not use packing material that contains epoxy resin (amine) or silicon glue (alcohol or oxime). These materials can release gas that can damage the panel’s polarization. [CONFIDENTIAL] Satellite A350/A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 246: Appendix B Board Layout
Appendix B Appendix B Board Layout B.1 System Board Top View Figure B-1 System Board Layout (Top) [CONFIDENTIAL] Los Angeles 10A+/10AG+ Maintenance Manual Downloaded from LpManual.com Manuals...
Page 247 B.2 System Board Bottom View Figure B-2 System Board Layout (Bottom) [CONFIDENTIAL] Los Angeles 10A+/10AG+ Maintenance Manual Downloaded from LpManual.com Manuals...
Page 248 Table B-1 System Board ICs (top and bottom) Number Name North bridge AMD RS780/RX781 Clock Generator SLG8SP626VTR South bridge AMD SB700 KB926QFA1(EC) BIOS ROM ALC272-GR JMB380(CARD READ) RTL8111C Table B-2 System Board Connectors (top and bottom) Number Name JCPU CPU Socket JFAN Fan conn.
Page 249 JPOWER Power/B conn. JLED LED/B conn. CapSensor/B conn. FMTuner/B conn. JESATA eSATA conn. TV OUT conn. JLAN LAN conn. JLINE Headphones conn. JEXMIC External MIC conn. JP34 EC debug conn. JLVDS LVDS conn. JUSBB USB/B conn. JGPS GPS conn. JP35 External ROM conn.
Page 250: Appendix C Pin Assignments
Appendix C Pin Assignments System Board JFAN Table C-1 FAN I/F pin assignments (3-pin) Pin No. Signal name Pin No. Signal Name +FAN1 FAN_SPEED1 Table C-2 FM I/F pin assignments (10-pin) Pin No. Signal name Pin No. Signal Name +3VS +3VS FM_I2CCLK FM_I2CDAT...
Page 251 LCD_TZCLK- LCD_TXOUT2- LVDS_SEL LCD_EDID_CLK LCD_TZOUT0+ LCD_EDID_DATA LCD_TZOUT0- +LCDVDD_R +LCDVDD_R LCD_TZOUT1+ +3VS - LCD_TZOUT1- +LCD_INV LCD_TZOUT2+ +LCD_INV LCD_TZOUT2- +LCD_INV +LCD_INV BKOFF# JCRT Table C-4 CRT pin assignments (12-pin) Pin No. Signal name Pin No. Signal Name CRT_B_L CRT_G_L CRT_R_L VSYNC HSYNC CRT_DDC_CLK CRT_DDC_DAT +CRT_VCC...
Page 252 HDMI_SCLK HDMI_SDATA +HDMI_5V_OUT HDMI_HPD JHDD0 Table C-6 1 HDD I/F pin assignments (22-pin) Pin No. Signal name Pin No. Signal Name SATA_ITX_C_ DRX_P0 SATA_ITX_C_ DRX_N0 SATA_IRX_DT SATA_IRX_DT X_N0 X_P0 +3VS +3VS +3VS +5VS +5VS +5VS JHDD2 Table C-7 2 HDD I/F pin assignments (22-pin) Pin No.
Page 253 +5VS +5VS +5VS JODD Table C-8 SATA ODD I/F pin assignments (14-pin) Pin No. Signal name Pin No. Signal Name SATA_ITX_C_ DRX_P4 SATA_ITX_C_ DRX_N4 SATA_IRX_DT SATA_IRX_DT X_N4 X_P4 +5VS +5VS JESATA Table C-9 1st eSATA/USB I/F pin assignments (11-pin) Pin No. Signal name Pin No.
Page 254 C.10 JBT Table C-10 Bluetooth Connector pin assignments (10-pin) Pin No. Signal name Pin No. Signal Name USB20_P5 USB20_N5 WLAN_BT_CLK BT_DET# BT_RST# WLAN_BT_DATA +BT_VCC +3VS C.11 JFP Table C-11 Finger Printer Connector pin assignments (4-pin) Pin No. Signal name Pin No. Signal Name USB20_N4 USB20_P4...
Page 255 WLAN_BT_DATA WLAN_BT_CLK +1.5VS CLKREQ_WLAN# +UIM_PWR UIM_DATA CLK_WLAN# UIM_CLK CLK_WLAN UIM_RESET UIM_VPP XMIT_OFF# PLT_RST# PCIE_IRX_C_WLA +3V_WLAN NTX_N4 PCIE_IRX_C_WLA NTX_P4 +1.5VS PM_SMBCLK PCIE_ITX_C_WLA PM_SMBDATA NRX_N4 PCIE_ITX_C_WLA NRX_P4 USB20_N7 USB20_P7 +3V_WLAN +3V_WLAN LED_WIMAX#_R +1.5VS +3V_WLAN C.14 JEXP Table C-16 New Card Connector pin assignments (26-pin) Pin No.
Page 256 PM_SMBCLK PM_SMBDATA +1.5VS_CARD +1.5VS_CARD EC_SWI# +3VALW_CARD PERST# +3VS_CARD +3VS_CARD CLKREQ# EXP_CPPE# CLK_NEW# CLK_NEW PCIE_IRX_C_NEW PCIE_IRX_C_NE TX_N1 WTX_P1 PCIE_ITX_C_NE WRX_N1 PCIE_ITX_C_NEW RX_P1 RX_P1 C.15 JLAN Table C-17 LAN Connector pin assignments (14-pin) Pin No. Signal name Pin No. Signal Name RJ45_MIDI0+ RJ45_MIDI0- RJ45_MIDI1+ RJ45_MIDI2+...
Page 257 C.17 JGPS Table C-19 GPS Connector pin assignments (52-pin) Pin No. Signal name Pin No. Signal Name WLAN_WAKE# +3V_WLAN WLAN_BT_DATA WLAN_BT_CLK +1.5VS CLKREQ_TV# +UIM_PWR_R UIM_DATA_R CLK_TV# UIM_CLK_R CLK_TV UIM_RESET_R UIM_VPP_R UWB_DISABLE# PLT_RST# PCIE_IRX_C_TV +3V_WLAN TX_N5 PCIE_IRX_C_TV TX_P5 +1.5VS PM_SMBCLK PCIE_ITX_C_TV PM_SMBDATA RX_N5 PCIE_ITX_C_TV...
Page 258 Pin No. Signal name Pin No. Signal Name VREF DQS0# DQS0 DQ12 DQ13 DQS1# DQS1 CK0# Table C-30 SODIMM I/F pin assignments (200-PIN) (2/4) Pin No. Signal name Pin No. Signal Name DQ10 DQ14 DQ11 DQ15 DQ16 DQ20 DQ17 DQ21 DQS2# DQS2 DQ18...
Page 259 DQS3# DQS3 DQ26 DQ30 DQ27 DQ31 CKE0 NC/CKE1 NC/A15 NC/A14 Table C-30 SODIMM I/F pin assignments (200-PIN) (3/4) Pin No. Signal name Pin No. Signal Name A10/AP RAS# CAS# ODT0 NC/S1# NC/A13 NC/ODT1 DQ32 DQ36 DQ33 DQ37 [CONFIDENTIAL] C-10 Los Angeles 10A+/10AG+ Maintenance Manual Downloaded from LpManual.com Manuals...
Page 260 DQS4# DQS4 DQ38 DQ34 DQ39 DQ35 DQ44 DQ40 DQ45 DQ41 DQS5# DQS5 DQ42 DQ46 DQ43 DQ47 DQ48 DQ52 DQ49 DQ53 Table C-30 SODIMM I/F pin assignments (200-PIN) (4/4) Pin No. Signal name Pin No. Signal Name DQ18 DQ22 DQ19 DQ23 DQ24 DQ28 DQ25...
Page 261 NC/A14 C.19 JMIC Table C-21 Internal Microphone Connector pin assignments (2-pin) Pin No. Signal name Pin No. Signal Name INT_MIC C.20 JTV Table C-22 TV-OUT Connector pin assignments (6-pin)) Pin No. Signal name Pin No. Signal Name TV_LUMA_L TV_CRMA_L C.21 JLINE Table C-23 HEADPHONE Connector pin assignments (10-pin) Pin No.
Page 262 C.22 JKB Table C-24 Keyboard Connector pin assignments (34-pin) Pin No. Signal name Pin No. Signal Name NUM_LED# CURS_LED# CAPS_LED# CURS_LED# KSI1 KSI6 KSI5 KSI0 KSI4 KSI3 KSI2 KSI7 KSO15 KSO12 KSO11 KSO10 KSO9 KSO8 KSO13 KSO7 KSO6 KSO14 KSO5 KSO3 KSO4 KSO0...
Page 263 +USB_VCCA +USB_VCCA USB20_N0 USB20_P0 USB20_N1 USB20_P1 C.25 JCS Table C-27 FUN/B connector pin assignments (8P-pin) Pin No. Signal name Pin No. Signal Name +5VALW_CS +5VL_CS CAP_INT# EC_SMB_DA1 EC_SMB_CK1 C.26 JPOWER Table C-28 POWER/B connector pin assignments (4P-pin) Pin No. Signal name Pin No.
Page 264 DWE# XD_SD_MS_D1 XD_SD_D7 XD_SD_MS_D0 XD_SD_D6 XD_SD_MS_D2 SDCLK +VCC_OUT XDCD1#_MSCD# XD_SD_D5 XD_SD_MS_D3 SDCMD_MSBS_X MSCLK DWE# XD_SD_D4 +VCC_OUT XD_SD_MS_D3 XD_SD_MS_D2 XD_SD_MS_D0 XDWP#_SDWP# SDCMD_MSBS_X DWE# XD_ALE XD_CLE XDCE# XD_RE# XD_RB# XD_CD# C.28 JVGA Table C-30 VGA/B Connector pin assignments (200-PIN) (1/4) Pin No. Signal name Pin No.
Page 265 PCIE_MTX_C_GRX_P PCIE_GTX_C_MRX_ PCIE_MTX_C_GRX_N PCIE_GTX_C_MRX_ PCIE_MTX_C_GRX_P PCIE_GTX_C_MRX_ PCIE_MTX_C_GRX_N PCIE_GTX_C_MRX_ PCIE_MTX_C_GRX_P PCIE_GTX_C_MRX_ PCIE_MTX_C_GRX_N PCIE_GTX_C_MRX_ PCIE_MTX_C_GRX_P PCIE_GTX_C_MRX_ PCIE_MTX_C_GRX_N PCIE_GTX_C_MRX_ PCIE_MTX_C_GRX_P PCIE_GTX_C_MRX_ PCIE_MTX_C_GRX_N PCIE_GTX_C_MRX_ PCIE_MTX_C_GRX_P PCIE_GTX_C_MRX_ PCIE_MTX_C_GRX_N PCIE_GTX_C_MRX_ PCIE_MTX_C_GRX_P PCIE_GTX_C_MRX_ PCIE_MTX_C_GRX_N PCIE_GTX_C_MRX_ Table C-30 VGA/B Connector pin assignments (200-PIN) (2/4) Pin No. Signal name Pin No.
Page 266 PCIE_MTX_C_GRX_P PCIE_GTX_C_MRX_ PCIE_MTX_C_GRX_N PCIE_GTX_C_MRX_ PCIE_MTX_C_GRX_P PCIE_GTX_C_MRX_ PCIE_MTX_C_GRX_N PCIE_GTX_C_MRX_ PCIE_MTX_C_GRX_P PCIE_GTX_C_MRX_ PCIE_MTX_C_GRX_N PCIE_GTX_C_MRX_ PCIE_MTX_C_GRX_P PCIE_GTX_C_MRX_ PCIE_MTX_C_GRX_N PCIE_GTX_C_MRX_ PCIE_MTX_C_GRX_P PCIE_GTX_C_MRX_ CLK_PCIE_VGA LCD_TXOUT0+ CLK_PCIE_VGA# LCD_TXOUT0- VGA_HDMI_TX0+ LCD_TXOUT1+ VGA_HDMI_TX0- LCD_TXOUT1- VGA_HDMI_TX1+ LCD_TXOUT2+ Table C-30 VGA/B Connector pin assignments (200-PIN) (3/4) Pin No. Signal name Pin No.
Page 267 VGA_HDMI_CLK+ LCD_TZOUT0+ VGA_HDMI_CLK- LCD_TZOUT0- VGA_HDMI_CLK LCD_TZOUT1+ VGA_HDMI_DATA LCD_TZOUT1- VGA_HDMI_HPD LCD_EDID_CLK LCD_TZOUT2+ LCD_EDID_DATA LCD_TZOUT2- VGA_ENVDD VGA_CRT_CLK LCD_TZCLK+ VGA_CRT_DATA LCD_TZCLK- VGA_CRT_R 27M_CLK VGA_CRT_G 27M_SSC VGA_CRT_B VGA_TV_LUMA VGA_CRT_HSYNG VGA_TV_CRMA VGA_CRT_VSYNG Table C-30 VGA/B Connector pin assignments (200-PIN) (4/4) Pin No. Signal name Pin No. Signal Name PLT_RST# SUSP#...
Page 268 1.8VS 1.8VS 1.8VS 1.8VS 1.8VS 1.8VS 1.8VS C.29 JEXMIC Table C-31 EXMIC connector pin assignments (5P-pin) Pin No. Signal name Pin No. Signal Name MIC1_L MIC1_R MIC_SENSE C.30 J1394 Table C-32 1394 connector pin assignments (8P-pin) Pin No. Signal name Pin No.
Page 269 C.32 JSPKL Table C-35 SPKL connector pin assignments (4P-pin) Pin No. Signal name Pin No. Signal Name SPK_L1 SPK_L2 C.33 JSPKR Table C-36 SPKR connector pin assignments (4P-pin) Pin No. Signal name Pin No. Signal Name SPK_R1 SPK_R2 C.34 JP35 Table C-37 EXROM connector pin assignments (8P-pin) Pin No.
Page 270 Appendix D Appendix D Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (1/4) Code set 1 Code set 2 Keytop Note Make Break Make Break ‘ ~ 7 & BkSp [CONFIDENTIAL] Satellite A350/A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 271 Table D-1 Scan codes (set 1 and set 2) (2/4) Code set 1 Code set 2 Keytop Note Make Break Make Break Caps Lock ‘ “ Enter Shift (L) No.102 , < . > Shift (R) [CONFIDENTIAL] Satellite A350/A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 272 Table D-1 Scan codes (set 1 and set 2) (3/4) Code set 1 Code set 2 Keytop Note Make Break Make Break Ctrl(L) Alt (L) Space ALT (R) Ctrl(R) ← Home ↑ ↓ PgUp PgDn → [CONFIDENTIAL] Satellite A350/A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 273 Table D-1 Scan codes (set 1 and set 2) (4/4) Code set 1 Code set 2 Keytop Note Make Break Make Break PrintSc Pause — — — — Notes: 1. * Scan codes differ by mode. 2. * Scan codes differ by overlay function. 3.
Page 274 Table D-2 Scan codes with left Shift key Code set 1 Code set 2 Make Break Make Break E0 AA E0 35 E0 B5 E0 2A E0 F0 12 E0 4A E0 F0 4A E0 12 E0 AA E0 52 E0 D2 E0 2A E0 F0 12 E0 70 E0 F0 70 E0 12 E0 AA E0 53 E0 D3 E0 2A E0 F0...
Page 275 Table D-3 Scan codes in Numlock mode Code set 1 Code set 2 Make Break Make Break E0 2A E0 52 E0 D2 E0 AA E0 12 E0 70 E0 F0 E0 F0 12 E0 2A E0 53 E0 D3 E0 AA E0 12 E0 71 E0 F0 E0 F0 12...
Page 276 Table D-5 Scan codes in overlay mode Code set 1 Code set 2 Keytop Make Break Make Break (–) Table D-6 No.124 key scan code Code set 1 Code set 2 Shift Make Break Make Break Prt Sc Common Ctrl + Shift + Alt + [CONFIDENTIAL]...
Page 277 Table D-7 No.126 key scan code Key top Shift Code set 1 Code set 2 Make Make Pause Common Ctrl *: This key generates only make codes. [CONFIDENTIAL] Satellite A350/A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...
Page 278: Appendix E Key Layout
Appendix E Key Layout United Status (US) Keyboard Figure US keyboard Traditional Chinese (CH) Keyboard Figure CH keyboard Downloaded from LpManual.com Manuals...
Page 279 3. Thai (TI) Keyboard Figure TI keyboard 4. Korean (KO) Keyboard Figure KO keyboard Downloaded from LpManual.com Manuals...
Page 280 5. United Kingdom (UK) Keyboard Figure UK keyboard 6. US International (UI) Keyboard Figure UI keyboard Downloaded from LpManual.com Manuals...
Page 281 7. Hebrew (HB) Keyboard Figure HB keyboard 8. Danish (DM) Keyboard Figure DM keyboard Downloaded from LpManual.com Manuals...
Page 282 9. Swiss (SW) Keyboard Figure SW keyboard 10. Arabic (ARE) Keyboard Figure ARE keyboard Downloaded from LpManual.com Manuals...
Page 283 11. Czech (CZ) Keyboard Figure CZ keyboard 12. Russian (RU) Keyboard Figure RU keyboard Downloaded from LpManual.com Manuals...
Page 284 13. Portuguese (PO) Keyboard Figure PO keyboard 14. Slovakian (SL) Keyboard Figure SL keyboard Downloaded from LpManual.com Manuals...
Page 285 15. Italian (IT) Keyboard Figure IT keyboard 16. French (FR) Keyboard Figure FR keyboard Downloaded from LpManual.com Manuals...
Page 286 17. German (GR) Keyboard Figure GR keyboard 18. Greek (GK) Keyboard Figure GK keyboard Downloaded from LpManual.com Manuals...
Page 287 19. Canada French (CF) Keyboard Figure CF keyboard 20. Hungarian (HG) Keyboard Figure HG keyboard Downloaded from LpManual.com Manuals...
Page 288 21. Spanish (SP) Keyboard Figure SP keyboard 22. Turkish (TR) Keyboard Figure TR keyboard Downloaded from LpManual.com Manuals...
Page 289 3. Turkish F (TF-F) Keyboard Figure TF-F keyboard 24. Swedish (SD) Keyboard Figure SD keyboard Downloaded from LpManual.com Manuals...
Page 290 25. Belgian (BE) Keyboard Figure BE keyboard 26. Yugoslavian (YU) Keyboard Figure YU keyboard Downloaded from LpManual.com Manuals...
Page 291 27. Norwegian (NW) Keyboard Figure NW keyboard 28. Scandinavian (ND) Keyboard Figure ND keyboard Downloaded from LpManual.com Manuals...
Page 292 29. Canadian Multinational (AC) Keyboard Figure AC keyboard 30. Canadian Bilingual (CB) Keyboard Figure CB keyboard Downloaded from LpManual.com Manuals...
Page 293 31. Japanese (JP) Keyboard Figure JP keyboard 32. Romania (RO) Keyboard Figure RO keyboard Downloaded from LpManual.com Manuals...
Page 294 32. Bulgaria (BU) Keyboard Figure BU keyboard Downloaded from LpManual.com Manuals...
Page 295 Appendix F Series Screw Torque List (KTKAA) Table F-1 Series Screw Torque List SCREW SCREW P/N SCREW SPEC Q'ty LOCATION TORQUE LCD ASSY MACK2002MG0 M2.0*3 LCD BRK TO LCD PANEL(R/L) 1.2~1.5kg INVERTER TO COVER SUB ASSY (SINGLE MA0000069G0 M2.0*4 2.5~3.0 kg LAMP) LCD BRACKET ASSY (R/L) TO COVER SUB ASSY MA0000061G0...
Page 296 MACK20251G0 M2*2.5 ODD BRK TO ODD MODULE 1.2~1.5kg LOG UP MA00000CSG0 SPEAKER R/L TO LOG UP 2.5~3.0 kg M 2.0* 6.8 (半牙) MA0000061G0 M 2.5* 4 POWER PCB TO UP 2.5~3.0 kg MA0000069G0 M 2* 4 TP BRK TO LOG UP 2.5~3.0 kg LOG LOWER ASSY MA0000062G0...
Page 297: Appendix G Reliability
Appendix G Appendix G Reliability The following table shows MTBF (Mean Time Between Failures) for each component. Table G-1 MTBF Component Time (hours) 10,000 Keyboard 60,000 300,000 Optical (DVD/CD) drive 60,000 AC adaptor 60,000 [CONFIDENTIAL] Satellite A350/A350D Series Maintenance Manual Downloaded from LpManual.com Manuals...

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Satellite a350

Toshiba Satellite A350D Maintenance Manual

Table of Contents

Table of Contents

Chapter 1 Hardware Overview

Table of Contents

Chapter 2 Troubleshooting Procedures

Table of Contents

Chapter 3 Tests and Diagnostics

Chapter 3 Tests and Diagnostics

Chapter 4 Replacement Procedures

Chapter 4 Replacement Procedures

Appendix A Handling the Lcd Module

Appendix B Board Layout

Appendix C Pin Assignments

Appendix E Key Layout

Appendix G Reliability

Quick Links

Chapters

Troubleshooting

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Table of Contents