Page 1 User’s Manual A500/A500D series computers.toshiba-europe.com...
Page 2 A500/A500D series Copyright © 2009 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.
Page 3 A500/A500D series ExpressCard is a trademark of PCMCIA HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. LabelFlash™ is trademark of YAMAHA Corporation. Photo CD is a trademark of Eastman Kodak. Wi-Fi is a registered trademark of the Wi-Fi Alliance.
Page 4: Following Information Is Only For Turkey
This product and the supplied accessories are designed to observe the required EMC (Electromagnetic Compatibility) standards. However, Toshiba cannot guarantee that this product still observes these EMC standards if accessories or cables not manufactured/distributed by Toshiba are connected or implemented. To avoid in general EMC problems, the...
Page 5: Working Environment
Any consequences resulting from the use of this product in working environments that are not approved or the use is restricted are not the responsibility of Toshiba Corporation. The consequences of the use of this product in those working environments may be:...
Page 6 For more detailed information about the collection and recycling programmes available in your country, please visit our website (http://eu.computers.toshiba-europe.com) or contact your local city office or the shop where you purchased the product. Disposal of batteries and/or accumulators...
Page 7 The new European Union (EU) chemical regulation, REACH (Registration, Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007. Toshiba will meet all REACH requirements and is committed to provide our customers with information about the chemical substances in our products according to REACH regulation.
Page 8 To conserve energy, your computer is set to enter the low-power Sleep mode which shuts down the system and display within 15 minutes of inactivity in AC power mode. TOSHIBA recommends that you leave this and other energy saving features active, so that your computer will operate at its maximum energy efficiency.
Page 9: Optical Disc Drive Safety Instructions
A500/A500D series Optical disc drive standards TOSHIBA A500/A500D series computer is shipped with one of the following drives preinstalled: DVD Super Multi (+-R DL) drive or DVD Super Multi (+-R DL) /w Label Flash drive. The drive has one of the following labels:...
Page 10 A500/A500D series DVD Super Multi (+-R DL) drive Panasonic UJ880AD/UJ880ED Location of the required label COMPLIES WITH FDA RADIATION PERFORMANCE STANDARDS, 21 CFR SUBCHAPTER J. MANUFACTURED Panasonic Communications Co., Ltd. 1-62, 4-Chome Minoshima Hakata-ku Fukuoka, Japan HLDS GT20N/GT20F Location of the required label...
Page 11 PRODUCT IS CERTIFIED BY THE MANUFACTURER TO COMPLY WITH DHHS RULES 21 CFR CHAPTER 1, SUBCHAPTER J, APPLICABLE AT THE DATE OF MANUFACTURE. MANUFACTURED Toshiba Samsung Storage Technology Korea Corporation 416, Maetan-3Dong, Yeongtong-Gu, Suwon City, Gyeonggi-Do, 443-742, Korea User’s Manual...
Page 12 A500/A500D series International precautions CAUTION: This appliance contains a laser system and is classified as a “CLASS 1 LASER PRODUCT.” To use this model properly, read the instruction manual carefully and keep this manual for your future reference. In case of any trouble with this model, please contact your nearest “AUTHORIZED service...
Page 13 A500/A500D series OBS! Apparaten innehåller laserkomponent som avger laserstråining överstigande gränsen för laserklass 1. VAROITUS. Suojakoteloa si saa avata. Laite sisältää laserdiodin, joka lähetää näkymätöntä silmilie vaarallista lasersäteilyä. CAUTION: USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER THAN THOSE SPECIFIED IN THE OWNER’S...
Page 14 A500/A500D series User’s Manual...
Page 15: Table Of Contents
Special features ......... . 1-9 TOSHIBA Value Added Package ......1-11 Utilities and Applications.
Page 16 Replacing the battery pack ........6-9 TOSHIBA Password Utility ....... . .6-11 Power-up modes .
Page 17 TOSHIBA support ........
Page 18 A500/A500D series xviii User’s Manual...
Page 19: Preface
This manual tells how to set up and begin using your TOSHIBA A500/A500D series computer. It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting.
Page 20 A500/A500D series Chapter 9, Troubleshooting, provides helpful information on how to perform some diagnostic tests, and suggests courses of action if the computer doesn’t seem to be working properly. Chapter 10, Disclaimers, provides Legal Footnotes information related to your computer.
Page 21 A500/A500D series Display Names of windows or icons or text generated by the computer that appear on its display screen are presented in the type face you see to the left. Messages Messages are used in this manual to bring important information to your attention.
Page 22 A500/A500D series xxii User’s Manual...
Page 23: General Precautions
A500/A500D series General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual.
Page 24: Instruction Manual For Safety And Comfort
A500/A500D series Stress injury Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use. Heat injury Avoid prolonged physical contact with the computer. If the computer is used for long periods, its surface can become very warm.
Page 25: Chapter 1 Introduction
Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.
Page 26 Online Manual SD Memory Card Format Utility and other SD functions are packaged into TOSHIBA SD Memory Utilities. When uninstalling the SD utilities, click Start -> Control Panel -> Uninstall a program, and select TOSHIBA SD Memory Utilities. Documentation TOSHIBA A500/A500D series Portable Personal Computer User’s...
Page 27: Features
To check which type of processor is included in your model, open the TOSHIBA PC Diagnostic Tool Utility by clicking Start -> All programs -> TOSHIBA -> Utilities -> TOSHIBA PC diagnostic Tool. ® Chipset...
Page 28 A500/A500D series Video RAM Video RAM depends on the model you purchased. ® Mobile Intel GM45 Express Chipset model/ ® Mobile Intel GL40 Express Chipset model: Video RAM capacity shares with main memory, and the proportion depends on Dynamic Video Memory Technology.
Page 29: Optical Disc Drive
A500/A500D series Optical disc drive DVD Super Multi The drive reads DVD-ROM’s at a maximum 8x drive speed and CD-ROM’s at a maximum 24x speed, and writes CD-R’s at up to 24x speed, CD-RW’s at up to 24x speed, DVD-RW’s at up to 6x speed, DVD-R’s, DVD+R’s and DVD+RW’s at up to 8x...
Page 30 (USB 2.0) Bus ports that comply with the USB 2.0 standard. The ports with the ( ) has a Using the TOSHIBA USB Sleep and Charge function. One of the USB ports has an eSATA (External Serial ATA) function. Slots ExpressCard™...
Page 31 A500/A500D series Multimedia Sound system The integrated sound system provides support for the computer’s internal speakers and microphone, also allowing an external microphone and headphones to be connected via the appropriate jacks. Web Camera Web Camera is a device that allows you to record video or take photographs with your computer.
Page 32 A500/A500D series Infrared receiver This is a sensor window that receives signals window from the remote controller which is provided with your computer. Models which do not include a remote controller are not equipped with an infrared receiver so the computer cannot be operated with a remote controller.
Page 33: Special Features
Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use. Access each function using the following procedures. *1 To access the Power Options, click Start -> Control Panel -> System and Maintenance ->...
Page 34 A500/A500D series System automatic This feature automatically shuts down the system Sleep/Hibernation into either Sleep Mode or Hibernation Mode when there is no input or hardware access for a Mode specified time. This can be specified in the Power Options.
Page 35: Toshiba Value Added Package
A500/A500D series The TOSHIBA HDD Protection function does not guarantee that the hard disk drive will not be damaged. Hibernation Mode This feature lets you turn off the power to the computer without exiting from your software. The contents of main memory are automatically...
Page 36: Utilities And Applications
A500/A500D series TOSHIBA Flash The TOSHIBA Flash Cards provide a quick way to modify selected system functions and to Cards launch applications. Hot key function TOSHIBA utility launcher function TOSHIBA The TOSHIBA Accessibility utility provides support to movement impaired users when they Accessibility need to use the TOSHIBA Hot-key functions.
Page 37 To start the utility, click the Windows Start button, point to All Programs, click TOSHIBA, click Utilities, and select HWSetup icon. TOSHIBA ConfigFree TOSHIBA ConfigFree is a suite of utilities that improve the ease and control of communication devices and network connections, help in the...
Page 38 Lock button at the bottom of the right pane in the start menu. TOSHIBA Assist: This can be used to open TOSHIBA Assist if it is already installed in your computer. TOSHIBA DVD This software is provided for playback of DVD PLAYER Video.It has an on-screen interface and...
Page 39: Options
A500/A500D series Options You can add a number of options to make your computer even more powerful and convenient to use. The following options are available: Memory expansion A 1,024MB or 2,048MB or 4,096MB memory module (PC2-6400) can easily be installed in the computer.
Page 40 A500/A500D series 1-16 User’s Manual...
Page 41: Chapter 2 The Grand Tour
A500/A500D series Chapter 2 The Grand Tour This chapter identifies the various components of your computer. Become familiar with each component before you operate the computer. Front with the display closed The following figure shows the computer’s front with its display panel in the closed position.
Page 42: Left Side
A500/A500D series ® Turn Wi-Fi , Wireless USB and Bluetooth functionalities off when near a person who may have a cardiac pacemaker implant or other medical electric device. Radio waves may affect pacemaker or medical device operation, possibly resulting in serious injury. Follow the instruction of your medical device when using any Wi-Fi or Bluetooth functionality.
Page 43 A500/A500D series Universal Serial Bus The Universal Serial Bus port, which complies (USB 2.0) port with the USB 2.0 standard, is provided on the left hand side of the computer. Keep foreign metal objects, such as screws, staples and paper clips, out of the USB connectors.
Page 44 ExpressCard slot This slot allows you to install a single ExpressCard device. A Toshiba slim size remote controller can be inserted in the ExpressCard slot. Please note only Some models are equipped with a Slim size remote controller. Keep foreign metal objects, such as screws, staples and paper clips, out of the ExpressCard slot.
Page 45: Right Side
A500/A500D series Right side The following figure shows the computer’s right side. *a. Optical disc drive (tray) b. Universal Serial Bus (USB 2.0) port c. DC IN 19V jack d. Security lock slot *e. TV Tuner jack *f. Optical Disc drive (slot) *Depending on the model you purchased.
Page 46 A500/A500D series DC IN 19V jack The AC adaptor connects to this jack in order to power the computer and charge its internal batteries. Please note that you should only use the model of AC adaptor supplied with the computer at the time of purchase - using the wrong AC adaptor can cause damage to the computer.
Page 47: Underside
A500/A500D series Underside The following figure shows the underside of the computer. You should ensure that the display is closed before the computer is turned over to avoid causing any damage. a. Battery safety lock b. Battery release latch c. Battery d.
Page 48: Front With The Display Open
A500/A500D series Memory module The memory module slots are located here. The slots memory module slots allow for the installation, replacement and removal of additional memory modules. Please refer to the Additional memory module section in Chapter 8, Optional Devices for more information.
Page 49 A500/A500D series Power button Press this button to turn the computer’s power on and off. Stereo speakers The speakers emit sound generated by your software as well as audio alarms, such as low battery condition, generated by the system. Some models are equipped with Harman/Kardon speakers.
Page 50 A500/A500D series Display screen Please be aware that, when the computer is operating on the AC adaptor, the image displayed on the internal screen will be somewhat brighter than when it operates on battery power. This difference in brightness levels is intended to save power when operating on batteries.
Page 51: Function Buttons
A500/A500D series LCD Sensor switch This switch senses when the display panel is either closed or opened and activates the Panel Power Off/On feature as appropriate. For example, when you close the display panel the computer enters Hibernation Mode and shuts...
Page 52: System Indicators
A500/A500D series Next button Press this button to advance to the next track, chapter or data. LED on/off button Press this button to turn off/on the LEDs. Volume UP and Use these buttons to adjust the volume of the DOWN control...
Page 53: Keyboard Indicators
A500/A500D series Keyboard indicators The following figures show the positions of the CAPS LOCK indicator and the Touchpad Enable/Disable button. Figure 2-8 Keypad indicators CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format. Touchpad Enable/...
Page 54: Optical Disc Drives
This section describes the types of writable CD/DVD discs. Check the specifications of your drive to see the types of discs it can write. Use TOSHIBA Disc Creator to write compact discs. Please refer to Chapter 4, Operating Basics for further information.
Page 55: Dvd Super Multi Drive
A500/A500D series DVDs DVD-R, DVD+R, DVD-R (Dual Layer) and DVD+R (Double Layer) discs can be written only once. The recorded data cannot be erased or changed. DVD-RW, DVD+RW and DVD-RAM discs can be recorded more than once. Some types and formats of DVD-R (Dual Layer) and DVD+R (Double Layer) discs may be unreadable.
Page 56: Remote Controller
A500/A500D series Remote Controller A remote controller, which is provided with some models, enables you to perform some functions of your computer from a distant location. There are two different types of remote controllers: Full size remote controller Slim size remote controller Some models are included with either a Full size remote controller or Slim size remote controller.
Page 57 A500/A500D series Full Size Remote Controller n. OK a. Power o. Volume Control b. Access indicator p. Channel/Page Control c. Record q. Start d. Stop r. Mute e. Pause s. Recorded TV f. Play t. Guide g. REW (Rewind) u. Live TV h.
Page 58 A500/A500D series Power Starts or terminates the operating system. This button functions like the Power button of your computer. By default, the Sleep Mode is equivalent to the Power Off state of your computer. To change the setting, click Start, select Control panel ->...
Page 59 A500/A500D series Selects the desired action or window option. It acts like the ENTER Key. If watching TV in full screen mode, pressing OK switches back to the previous viewed channel. Press again to toggle back. It acts the same way as a Jump button on some TV remote controls.
Page 60: Slim Size Remote Controller
A500/A500D series Slim Size Remote Controller a. CD/DVD k. Mute b. Brightness down l. Back c. Brightness up m. More Info d. Power n. Start e. Volume + o. REW (Rewind) f. Volume - p. Play/Pause g. DVD Menu q. FWD (Fast Forward) h.
Page 61 A500/A500D series Brightness down Decreases the computer’s display panel brightness in individual steps. Brightness up Increases the computer’s display panel brightness in individual steps. Power Starts or terminates the operating system. This button functions like the Power button of your computer. By default, the Sleep Mode is equivalent to the Power Off state of your computer.
Page 62: Using The Remote Controller
A500/A500D series FWD (Fast Forward) Moves the media (video, DVD, music, and so on) forwards. Replay Moves media backward (seven seconds for videos, one music track or one DVD chapter at a time). Stop Stops the media currently playing. Skip Moves media forward (30 seconds for videos, one music track or one DVD chapter).
Page 63 A500/A500D series Figure 2-11 Operational range of the remote control * The appearance of the provided Remote Controller may vary from model to model. Even if the remote controller is within the effective range as described above, it may malfunction or not work correctly in the following cases.
Page 64: Installing/Removing Batteries
A500/A500D series Installing/Removing batteries Be sure to install the provided CR2016 type batteries before using the remote controller. Store the battery for the remote control beyond the reach of children. If a child swallows a battery, this might result in choking. If it happens, contact a doctor immediately.
Page 65: Installing The Batteries
A500/A500D series Installing the batteries 1. Open the battery cover on the back of the Remote Controller. Slide the cover in the direction of the arrow to remove the cover. Figure 2-12 Opening the battery cover 2. Insert the batteries in place.
Page 66: Replacing The Batteries
A500/A500D series Replacing the batteries When the batteries in the Remote Controller reach the end of their life, the Remote Controller may not operate correctly or work only within a short distance from your computer. In this instance, you should purchase new batteries and replace the discharged ones.
Page 67: Replacing The Battery
A500/A500D series 1. Stopper 2. Battery Figure 2-17 Inserting the battery 3. Close the battery cover. Close the cover securely until it clicks. Figure 2-18 Closing the battery cover Replacing the battery 1. Open the battery cover on the back side of the remote controller.
Page 68: Placing Slim Size Remote Controller
A500/A500D series Placing Slim size remote controller Inserting a Slim size remote controller To insert a Slim size remote controller, follow the steps as detailed below: 1. Make sure the ExpressCard slot is empty. 2. Set the front side upward and insert a Slim size remote controller.
Page 69: Ac Adaptor
Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
Page 70 A500/A500D series 2-30 User’s Manual...
Page 71: Chapter 3 Getting Started
A500/A500D series Chapter 3 Getting Started If the battery pack is not pre-installed in the computer that you purchased, please install the battery pack before you start using the computer. Please refer to Chapter 6, Replacing the battery pack for further information about installing the battery pack.
Page 72: Connecting The Ac Adaptor
Modes. Always use the TOSHIBA AC adaptor that was included with your computer or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
Page 73 A500/A500D series 1. Connect the power cord to the AC adaptor. Figure 3-1 Connecting the power cord to the AC adaptor (2-pin plug) Figure 3-2 Connecting the power cord to the AC adaptor (3-pin plug) Either a 2-pin or 3-pin adaptor/cord will be included with the computer depending on the model.
Page 74: Opening The Display
A500/A500D series Opening the display The display panel can be opened to a wide range of angles for optimal viewing. While holding down the palm rest with one hand so that the main body of the computer is not raised, slowly lift the display panel - this will allow the angle of the display panel to be adjusted to provide optimum clarity.
Page 75: Turning On The Power
A500/A500D series Turning on the power This section describes how to turn on the power - the Power indicator light will then indicate the status. Please refer to the Monitoring of power condition section in Chapter 6, Power and Power-up Modes for more information.
Page 76: Turning Off The Power
A500/A500D series Turning off the power The power can be turned off in one of three modes, either Shut Down Mode, Hibernation Mode or Sleep Mode. Shut Down Mode When you turn off the power in Shut Down Mode no data will be saved and the computer will boot to the operating system’s main screen the next time...
Page 77: Starting Hibernation Mode
A500/A500D series Benefits of Hibernation Mode The Hibernation Mode feature provides the following benefits: Saves data to the hard disk drive when the computer automatically shuts down because of a low battery condition. You can return to your previous working environment immediately when you turn on the computer.
Page 78: Sleep Mode
A500/A500D series Sleep Mode If you have to interrupt your work, you are able to turn off the power without exiting from your software by placing the computer into Sleep Mode. In this mode data is maintained in the computer’s main memory so that when you turn on the power again, you can continue working right where you left off.
Page 79 A500/A500D series Executing Sleep Mode You can also enable Sleep Mode by pressing FN + F3 - please refer to Chapter 5, The Keyboard for further details. You can enter Sleep Mode in one of four ways: Click Start then click the power button (...
Page 80: Restarting The Computer
The System Recovery Options can also be run manually to repair problems. The procedure is as follows. Follow the instructions shown on the on-screen menu. 1. Turn off the computer. 2. Turn on the computer and when the TOSHIBA screen appears repeatedly press the F8 key. 3-10 User’s Manual...
Page 81: Restoring The Pre-Installed Software
Restoring the pre-installed software from your created Recovery Discs. Restoring the pre-installed software from the Recovery hard disk drive Ordering Recovery Discs from TOSHIBA and restoring the pre-installed software from them* * Please note that this service is not free-of-charge.
Page 82 A500/A500D series A recovery image of the software on your computer is stored on the hard disk drive, and can be copied to DVD media by using the following steps: 1. Have a blank DVD media ready. 2. The application will allow you to choose from a variety of different media onto which the recovery image can be copied including DVD-R, DVD-RW, DVD+R, DVD+RW.
Page 83 When you reinstall the Windows operating system, the hard disk will be reformatted and all data will be lost. 1. Turn off the computer. 2. Turn on the computer and when the TOSHIBA screen appears repeatedly press the F8 key. 3. The Advanced Boot Options menu will be displayed.
Page 84 A500/A500D series 3-14 User’s Manual...
Page 85: Chapter 4 Operating Basics
A500/A500D series Chapter 4 Operating Basics This chapter describes the basic operations of your computer and highlights the precautions that should be taken when using it. Using the Touch Pad To use the Touch Pad, simply touch and move your fingertip across it in the direction you want the on-screen pointer to go.
Page 86: Using The Fingerprint Sensor (Depending On The Model You Purchased)
A500/A500D series The Touchpad Enable/Disable button below the spacebar allows you to turn off the touchpad while using a mouse. Press the button again to enable the touchpad. You can also tap the Touch Pad to perform functions similar to those of the left button on a standard mouse.
Page 87: Points To Note About The Fingerprint Sensor
A500/A500D series Figure 4-2 Slide the finger over the recognition sensor Avoid swiping with the finger stiff or pressed-on too hard: Fingerprint reading may fail if the center of the fingerprint is not touching on the sensor, or when finger is swiped while pressing hard.
Page 88 A500/A500D series Observe the following before you place your finger on the sensor whether for fingerprint enrollment/registration or recognition. Wash and dry your hands thoroughly. Remove static electricity from your fingers by touching any metal surface. Static electricity is a common cause of sensor failures, especially when the weather is dry.
Page 89: Fingerprint Sensor Limitations
TOSHIBA does not guarantee that the fingerprint sensor will recognize the enrolled user or accurately screen out unauthorized users at all times.TOSHIBA is not liable for any failure or damage that might arise out of the use of this fingerprint recognition software or utility.
Page 90: How To Delete The Fingerprint Data
If you hand over the PC to others, or dispose of it, the following operations are recommended. 1. Click Start -> All Programs -> TOSHIBA -> Utilities -> TOSHIBA Fingerprint Utility. 2. The TOSHIBA Fingerprint Utility main menu screen is displayed.
Page 91: Windows Logon Via Fingerprint Authentication
It is necessary to register the User Password before using the fingerprint Pre-OS feature and its extended function, the fingerprint Single Sign-On feature. Please use TOSHIBA HW Setup to register the User Password. If you fail fingerprint authentication more than five times, you must enter the User Password or Supervisor Password manually to start the computer.
Page 92 Check that your fingerprint is enrolled before configuring the settings. 1. Logon as Administrator means a user has administrator privileges. 2. Click Start, point to All Programs, point to TOSHIBA, point to Utilities, point to TOSHIBA Fingerprint Utility and click it.
Page 93: Using The Toshiba Usb Sleep And Charge Function
TOSHIBA does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the fingerprint software or utility.
Page 94: Starting The Usb Sleep And Charge Utility
Starting the USB Sleep and Charge Utility To start the utility, click Start -> All Programs -> TOSHIBA -> Utilities -> USB Sleep and Charge; or Control Panel -> TOSHIBA USB Sleep and Charge.
Page 95: Using Optical Disk Drives
A500/A500D series Enabling USB Sleep and Charge This utility can be used to enable and disable the USB Sleep and Charge function. Check the check boxes to enable the USB Sleep and Charge function. In the default state this function is disabled.
Page 96: Loading Discs
A500/A500D series Loading discs Tray ODD To load CD/DVD’s, follow the steps as listed below and refer to figures 4-4 to 4-6. 1. When the computer’s power is on, press the eject button to open the disc tray slightly. 1. Eject button Figure 4-3 Pressing the eject button 2.
Page 97 A500/A500D series 3. Lay the CD/DVD, label side up, in the disc tray. Figure 4-5 Inserting a CD/DVD When the disc tray is fully opened, the edge of the computer will extend slightly over the area where you insert the media. Therefore, when loading a CD or DVD, you will need to turn it slightly at an angle when you place it in the disc tray.
Page 98: Removing Discs
A500/A500D series Slot ODD To load CD/DVD’s, follow the steps as listed below and refer to following figures. 1. When the computer’s power is on, insert CD/DVD into the ODD directly. Removing discs Tray ODD Do not press the eject button while the computer is accessing the media in the drive, instead wait for the indicator to go out before you open the disc tray.
Page 99 A500/A500D series 2. The CD/DVD media will extend slightly over the sides of the disc tray in order that you can hold it. Grasp it carefully by its edges and lift it vertically off of the central spindle and out of the tray.
Page 100: Function Buttons
You can use the DVD SuperMulti drive to write data to either CD-R, CD-RW, DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer), DVD+RW, DVD-RAM, or DVD-R (Dual Layer) discs. TOSHIBA Disc Creator can be used to write data. 4-16 User’s Manual...
Page 101: Important Message
CD-R/RW media cannot be accessed using the Create CD/DVD option in Media Center. To write data to CD-R/-RW media, use the TOSHIBA Disc Creator feature that is installed on your computer. When writing information to media using an optical drive, you should always ensure that you connect the AC adaptor to a live power socket.
Page 102 A500/A500D series DVD-R: DVD Specifications for Recordable Disc for General Version 2.0 TAIYO YUDEN Co.,Ltd. (for 8x and 16x speed media) MITSUBISHI KAGAKU MEDIA CO., LTD. (for 4x, 8x and 16x speed media) Hitachi Maxell,Ltd. (for 8x and 16x speed media) DVD-R (Dual Layer): MITSUBISHI KAGAKU MEDIA CO., LTD.
Page 103 A500/A500D series If the disc is poor in quality, or is dirty or damaged, writing or rewriting errors may be noted - ensure that you check all discs for dirt or damage before you use them. The actual number of rewrites to CD-RW, DVD-RW, DVD+RW or DVD-RAM media will be affected by the quality of the disc itself and the way in which it is used.
Page 104: When Writing Or Rewriting
CD/DVD - do not try to write from shared devices such as a server or any other network device. Writing with software other than TOSHIBA Disc Creator has not been confirmed, therefore operation with other software applications cannot be guaranteed.
Page 105: Toshiba Disc Creator
TOSHIBA Disc Creator Please be aware of the following limitations when you use the TOSHIBA Disc Creator: DVD Video cannot be created using TOSHIBA Disc Creator.
Page 106: Data Verification
A500/A500D series You might not be able to use the “Disc Backup” function of TOSHIBA Disc Creator to back up a DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer) or DVD+RW disc that was made with other software on a different optical media recorder.
Page 107: Toshiba Dvd Player
A500/A500D series TOSHIBA DVD Player Please be aware of the following limitations when you use the TOSHIBA DVD PLAYER: Notes on use Frame dropping, audio skipping or out of sync audio and video may occur during playback of some DVD Video titles.
Page 108: Starting Toshiba Dvd Player
A500/A500D series Display Devices & Audio 1. “TOSHIBA DVD PLAYER” will only run when “Colors” is set to “Highest (32 bit)”. The “Colors” setting can be adjusted on the “Monitor” tab in the “Display Settings”. To open the Display Settings, click Start -> Control Panel ->...
Page 109: Media Care
Open TOSHIBA DVD PLAYER HELP TOSHIBA DVD PLAYER features and instructions are also explained in detail in “TOSHIBA DVD PLAYER Help”. Use the following procedure to open “TOSHIBA DVD PLAYER Help”. Click the “Help” button ( ) in the Display Area.
Page 110: Floppy Diskettes
A500/A500D series Floppy diskettes The USB floppy diskette drive is available only as an option. 1. Store your floppy diskettes in the container they came in to protect them and keep them clean. If a floppy diskette becomes dirty, clean it with a soft, lightly dampened cloth - do not use cleaning fluid.
Page 111: Sound System
A500/A500D series Sound system This section describes some of the audio control functions. Adjusting System Volume You can control the overall level of sound using Windows Volume Mixer. To launch Volume Mixer, follow the steps below. 1. Locate the Speaker icon on the task tray.
Page 112: Speaker Configuration
A500/A500D series Microphone is the default input device. It should be selected when using the computer’s internal microphone or an external microphone connected to the Microphone jack to record sound. If an external microphone or audio cable is connected to the Microphone jack, the Realtek HD Audio Manager Connector Settings dialog will be displayed allowing selection of either “Line In”...
Page 113: Using The Web Camera
A500/A500D series Using the web camera Some models are equipped with a Web Camera. Web Camera is a device that allows you to record video or take photographs with your computer. You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger.
Page 114: Using Toshiba Web Camera Application
A500/A500D series Using TOSHIBA Web Camera Application TOSHIBA Web Camera Application is pre-configured to start when you turn on Windows Vista ® ; if you need to restart it go to Start -> All Programs -> TOSHIBA -> Utilities -> Web Camera Application.
Page 115: Using Toshiba Face Recognition
Toshiba does not guarantee that the face recognition utility will accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of the face recognition software or utility.
Page 116: How To Register The Face Recognition Data
To register the data needed when you log in, follow the steps as described below: 1. To launch this utility, click Start -> All Programs -> TOSHIBA -> Utilities -> TOSHIBA Face Recognition. The Registration screen is displayed for a logged-in user whose face has not been registered.
Page 117: Windows Logon Via Toshiba Face Recognition
How to launch the help file For further information on this utility, please refer to the help file. 1. To launch the help file, click Start -> All Programs -> TOSHIBA -> Utilities -> TOSHIBA Face Recognition Help. Windows Logon via TOSHIBA Face Recognition This section explains how to login to Windows with TOSHIBA Face Recognition.
Page 118: Tv Tuner
A500/A500D series 6. Windows Welcome screen will be displayed, and will be logged in automatically to Windows. 1:1 Mode Login screen 1. Turn on the computer. 2. The Select Tiles screen will be displayed. 3. Select Start face recognition ( 4.
Page 119: Connecting The Cable
A500/A500D series Connecting the Cable This section describes how to connect the antenna cable to your computer. Connecting the antenna cable Some computer models are equipped with a tuner capable of receiving digital broadcasts. These tuners can receive DVB-T digital broadcasts.
Page 120: Wireless Communications
A500/A500D series Wireless communications The computer’s wireless communication function supports both Wireless LAN and Bluetooth devices. All models are provided with Wireless Communication switch. Some models are equipped with both Wireless LAN and Bluetooth functions. Wireless LAN The Wireless LAN is compatible with other LAN systems based on Direct Sequence Spread Spectrum/Orthogonal Frequency Division Multiplexing radio technology that complies with the IEEE802.11 Wireless LAN...
Page 121: Bluetooth Wireless Technology
If this occurs, the outsider may illegally access your system, eavesdrop, or cause the loss or destruction of stored data. TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Bluetooth wireless technology Bluetooth™...
Page 122: Product Support
The latest information regarding operating system support, language support or available upgrades can be found on our website http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or www.pcsupport.toshiba.com in the United States. Wireless communication switch You can enable or disable Wireless communication (Wireless LAN and Bluetooth) function, with the on/off switch.
Page 123: Lan
A500/A500D series Wireless communication indicator The wireless communication indicator shows the status of the computer’s wireless communication functions. Indicator status Indication Indicator off The wireless communication switch is off. No wireless functionality is available. Indicator glows Wireless communication switch is on. Wireless LAN or Bluetooth is turned on by an application.
Page 124: Connecting The Lan Cable
A500/A500D series Connecting the LAN cable Connect the AC adaptor before connecting the LAN cable. The AC adaptor must remain connected during LAN use. If you disconnect the AC Adaptor while the computer is accessing a LAN, the system may hang up.
Page 125: Cleaning The Computer
A500/A500D series Disconnecting the LAN cable Make sure the LAN Active indicator (amber LED) is out before you disconnect the computer from the LAN. To disconnect the LAN cable, follow the steps as detailed below: 1. Pinch the lever on the connector in the computer’s LAN jack and pull out the connector.
Page 126: Moving The Computer
A500/A500D series Moving the computer While the computer is designed for rugged durability you should exercise a few simple precautions when moving it in order to help ensure trouble-free operation. Make sure all disk/disc activity has ended before moving the computer - check that the HDD and other indicators on the front of the computer are off.
Page 127: Using The Hard Disk Drive (Hdd) Protection
TOSHIBA HDD Protection Properties You can change the TOSHIBA HDD Protection settings by using the TOSHIBA HDD Protection window. To open the window, click Start -> All Programs -> TOSHIBA -> HDD Protection Settings. The window can also be started from the icon on the Taskbar or from the Control Panel.
Page 128 Intensely shaking the computer or other subjecting it to strong impacts may cause damage to the computer. Details To open the Details window, click the Setup Detail button in the TOSHIBA HDD Protection Properties window. Detection Level Amplification When the AC adaptor is disconnected or the lid is closed, HDD Detection assumes that the computer will be carried and sets the detection level to the maximum for 10 seconds.
Page 129: Chapter 5 The Keyboard
A500/A500D series Chapter 5 The Keyboard The computer’s keyboard layouts are compatible with a 104/105-key enhanced keyboard - by pressing some keys in combination, all of the 104/105-key enhanced keyboard functions can be performed on the computer. The number of keys available on your keyboard will depend on which country/region your computer is configured for, with keyboards being available for numerous languages.
Page 130: Function Keys: F1
Soft keys: FN key combinations The FN (function) key is unique to TOSHIBA computers and is used in combination with other keys to form soft keys. Soft keys are key combinations that enable, disable or configure specific features.
Page 131: Hot Keys
A500/A500D series Hot keys Hot keys (pressing FN + a function or ESC key) let you enable or disable certain features of the computer. Mute: Pressing FN + ESC turns the volume on and off. Lock: Pressing FN + F1 enters “Lock computer mode”. To restore your desktop, you need to log on again.
Page 132 Touch Pad: Pressing FN + F9 enables or disables the Touch Pad function. Zoom: Pressing FN + Space changes the display resolution. TOSHIBA Zooming Utility (reduce): Pressing FN + 1 reduces the icon size on the desktop or the font sizes within one of the supported application windows.
Page 133: Windows Special Keys
A500/A500D series FN Sticky key You can use the TOSHIBA Accessibility Utility to make the FN key sticky, that is, you can press it once, release it, and then press an “F Number” key. To start the TOSHIBA Accessibility utility, click Start -> All Programs ->...
Page 134 A500/A500D series User’s Manual...
Page 135: Chapter 6 Power And Power-Up Modes
A500/A500D series Chapter 6 Power and Power-up Modes The computer’s power resources include the AC adaptor and internal batteries. This chapter gives details on making the most effective use of these resources including charging and changing batteries, tips for saving battery power, and power-up modes.
Page 136: Power Indicators
A500/A500D series Table 6-1 Power conditions continued Power on Power off (no operation) AC adaptor Battery charge is • Operates above low battery • LED: Battery off connected trigger point DC IN off Battery charge is • Operates below low battery •...
Page 137: Battery
A500/A500D series DC IN indicator Check the DC IN indicator to determine the power status with the AC adaptor connected - the following indicator conditions should be noted: Indicates the AC adaptor is connected and is White correctly supplying power to the computer.
Page 138: Real Time Clock Battery
Press <F1> to resume, <F2> to Setup. The computer’s RTC battery is a lithium battery and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled or disposed of.
Page 139: Care And Use Of The Battery Pack
Dispose of the battery as required by local ordinances or regulations. Use only batteries recommended by TOSHIBA as replacements. Charge the battery pack only in an ambient temperature between 5 and 35 degrees Celsius. Otherwise, the electrolyte solution might leak, battery pack performance might deteriorate and the battery life might be shortened.
Page 140: Battery Charging Notice
- the Battery indicator will glow amber while the battery is being charged. Use only the computer connected to an AC power source or the optional TOSHIBA Battery charger to charge the battery pack. Never attempt to charge the battery pack with any other charger. Time The following table shows the approximate time required to fully charge a discharged battery.
Page 141: Monitoring Battery Capacity
A500/A500D series In such cases you should follow the steps as detailed below: 1. Fully discharge the battery by leaving it in the computer with the power on until the system automatically turns itself off. 2. Connect the AC adaptor to the DC IN 19V jack of the computer, and to a wall outlet that is supplying power.
Page 142: Retaining Data With Power Off
A500/A500D series Whether you close the display panel when you are not using the keyboard - closing the display saves power. The environmental temperature - operating time decreases at low temperatures. The condition of the battery terminals - you should always ensure the terminals stay clean by wiping them with a clean dry cloth before installing the battery pack.
Page 143: Replacing The Battery Pack
A500/A500D series Disconnect the AC adaptor when the battery is fully charged - overcharging will make the battery hot and can shorten its operating life. If you are not going to use the computer for more than eight hours, disconnect the AC adaptor.
Page 144 A500/A500D series 5. Slide the battery safety lock towards the release ( ) position to make the battery release latch movable. Figure 6-1 Releasing the battery pack (1) 6. Slide and hold the battery release latch (1) to disengage the battery pack and then remove it from the computer (2).
Page 145: Toshiba Password Utility
Figure 6-3 Securing the battery pack 3. Turn your computer over. TOSHIBA Password Utility The TOSHIBA Supervisor Password Utility allows you to maintain an additional level of security and provides two levels of password security: User and Supervisor. Passwords set in TOSHIBA Supervisor Password Utility are different from the Windows ®...
Page 146: Supervisor Password
A500/A500D series Supervisor password If you set a supervisor password, some functions will be restricted when a user logs on with the user password. To set a supervisor password: TOSHIBA Assist SECURE Supervisor password This utility lets you do the following: Register or delete the supervisor password.
Page 147: Power-Up Modes
A500/A500D series Power-up modes The computer has three power-up modes: Hibernation (saves data in memory to the hard disk) Sleep (power remains on, maintaining the data in memory, but the CPU and all other devices effectively enter a “sleep” mode)
Page 148 A500/A500D series 6-14 User’s Manual...
Page 149: Chapter 7 Hw Setup And Passwords
TOSHIBA HW Setup allows you to configure settings for General, Password, Display, Keyboard, USB, LAN, LED Illumination and Button Setting. If the supervisor password is set, access to the TOSHIBA HW Setup program can be prevented when the user password is used to log on to the computer.
Page 150: User Password
A500/A500D series General This window displays the BIOS version and contains two buttons: Default Return all HW Setup values to the factory settings. About Display the HW Setup version. Setup This field displays BIOS Version and date. When finish BIOS update, please restart your computer and press F2 into BIOS setup manual and load BIOS default one time.
Page 151: Function Button
A500/A500D series 3. Click the OK button. If the character string you enter matches the registered password, the password option is reset and the display changes to: Not registered If they do not match, the following message appears. You must repeat step 1.
Page 152: Legacy Usb Support
A500/A500D series Keyboard Wake-up on Keyboard When this feature is enabled and the computer is in Sleep mode, you can turn on the computer by pressing any key. It is effective only for the internal keyboard and only when the computer is in Sleep mode.
Page 153 A500/A500D series Built-in LAN This feature enables or disables the Built-in LAN. Enabled Enables Built-in LAN function (Default). Disabled Disables Built-in LAN function. Illumination Illumination ON/OFF This feature allows you to set conditions for Front Edge Logo LED, touchpad illumination LED and Function button backlight LED. (Depending on the model you purchased) On.
Page 154 A500/A500D series User’s Manual...
Page 155: Chapter 8 Optional Devices
A500/A500D series Chapter 8 Optional Devices Optional devices can expand the computer’s capabilities and its versatility. This chapter describes the connection or installation of the following devices: To connect optional devices (such as USB device or External monitor) to the computer, be sure to check the shape and orientation of the connector before connecting.
Page 156: Expresscard
The computer is equipped with a single ExpressCard slot into which any ExpressCard device that meets industry standards, either manufactured by TOSHIBA or another vendor, can be installed. The slot supports hot plug connection and utilizes the PCI Express interface that supports the reading and writing of data at a theoretical maximum rate of 2.5Gbps.
Page 157: Removing An Expresscard
A500/A500D series Removing an ExpressCard To remove an ExpressCard, follow the steps as detailed below. 1. Open the Safely Remove Hardware icon on the Windows Task Bar. 2. Point to ExpressCard and click the left Touch Pad control button. 3. Press the ExpressCard eject button to partially extend it out of the computer.
Page 158: Bridge Media Slot
A500/A500D series Bridge media slot The computer is equipped with a Bridge media slot that can accommodate some kinds of memory media with various memory capacities so that you can easily transfer data from devices, such as digital cameras and Personal Digital Assistants.
Page 159: Memory Media
A500/A500D series Memory media This section provides the important safety precautions in order to handle your memory media. Points to note about the SD/SDHC memory card SD/SDHC memory cards comply with SDMI (Secure Digital Music Initiative), which is a technology adopted to prevent unlawful copy or playback of digital music.
Page 160: Additional Memory Module
The computer will operate in dual channel mode. You can access the inserted memory modules efficiently in dual channel. Use only memory modules approved by TOSHIBA. Do not try to install or remove a memory module under the following conditions.
Page 161: Installing A Memory Module
A500/A500D series Use a # 0-point Phillips screwdriver to remove and fasten the screws - the use of an incorrect screwdriver can damage the screw heads. Installing a memory module The computer contains slots for two memory modules, one positioned immediately over the other - the procedures are the same for installing either module.
Page 162 A500/A500D series Align the grooves along the edges of the memory module with the locking tabs on the connector and insert the memory module into the connector firmly. If you find it difficult to install the memory module, gently prise the locking tabs outwards using the tip of your finger.
Page 163: Battery Packs
A500/A500D series Removing a memory module To remove the memory module, follow the steps as detailed below: 1. Set the computer to Boot Mode and turn its power off - make sure the Power indicator is off (refer to the...
Page 164: Usb Floppy Diskette Drive
A500/A500D series USB floppy diskette drive The USB floppy diskette drive accommodates either a 1.44MB or 720KB a 3 1/2" floppy diskette and connects to one of the computer’s USB ports. The USB floppy diskette drive is available only as an option.
Page 165 A500/A500D series Using the USB floppy diskette drive The USB floppy diskette drive accommodates either a 1.44MB or 720KB floppy diskette and connects to one of the computer’s USB ports. Connecting the USB floppy diskette drive To connect the drive, plug the floppy diskette drive’s USB connector into one of the computer’s free USB ports.
Page 166: Esata (External Serial Ata)
A500/A500D series eSATA (External Serial ATA) An device corresponding to eSATA function can be connected to the USB (eSATA combo) port on the computer. Connecting the eSATA device To connect an eSATA device, follow the steps as detailed below: 1. Connect an eSATA cable to the eSATA/USB combo port.
Page 167: External Monitor
A500/A500D series 2. Click the Safely Remove Hardware icon on the Windows Taskbar. 3. Click the eSATA device that you want to remove. 4. Carefully pull the eSATA device’s USB (eSATA combo) connector out from within the computer’s USB (eSATA combo) port.
Page 168: Hdmi
A500/A500D series If you have selected System LCD Only under the Display options of the HW Setup, the internal LCD will be active when you turn on the computer, even if the external monitor is connected. If Auto-Selected is selected, only the external monitor will be active.
Page 169: Settings For Display Video On Hdmi
A500/A500D series When connecting or disconnecting an HDMI device to or from the computer, only do so when the computer is turned on or when the computer is completely turned off. Do not do so when the computer is in Sleep Mode or Hibernation Mode.
Page 170 Using REGZA Link (PC Control) Toshiba notebooks with REGZA Link include a Toshiba utility dedicated to take advantage of its capabilities which can allow you to: Use the TV remote control to output the computer screen onto the TV screen.
Page 171: Security Lock
A500/A500D series Security lock A security locks enable you to anchor your computer to a desk or other heavy object in order to help prevent unauthorized removal or theft. The computer has a security lock slot on its right side into which you can attach one end of the security cable, while the other end attaches to a desk or similar object.
Page 172 A500/A500D series 8-18 User’s Manual...
Page 173: Chapter 9 Troubleshooting
A500/A500D series Chapter 9 Troubleshooting TOSHIBA have designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause. All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place.
Page 174: Preliminary Checklist
A500/A500D series Preliminary checklist You should always consider the simplest solution first - the items detailed in this checklist are easy to fix and yet may cause what appears to be a serious problem: Make sure you turn on all peripheral devices before you turn on the computer - this includes your printer and any other external device you are using.
Page 175: Hardware And System Checklist
Before using a peripheral device or application software that is not an authorized Toshiba part or product, make sure the device or software can be used with your computer. Use of incompatible devices may cause injury or may damage your computer.
Page 176: Self Test
This message remains on the screen for a few seconds. If the self test is successful, the computer tries to load the operating system according to how the Boot Priority option is set within the TOSHIBA HW Setup program. If any of the following conditions are present, the self test has failed: The computer stops and does not proceed to display information or messages except for the TOSHIBA logo.
Page 177: Overheating Power Down
A500/A500D series Overheating power down If the processor’s temperature reaches an unacceptably high level with either setting, the computer will automatically shut down to prevent any damage - in this instance all unsaved data in memory will be lost. Problem...
Page 178 A500/A500D series Battery If you suspect a problem with the battery, you should check the status of the DC IN indicator as well as the Battery indicator. Please refer to Chapter 6, Power and Power-up Modes for more information on these indicators, together with general battery operation.
Page 179: Real Time Clock
A500/A500D series Real Time Clock Problem Procedure The following The RTC battery charge has become exhausted, message is displayed you should set the date and time in within the on the LCD: BIOS setup screen through the following steps: RTC battery is low or 1.
Page 180: Solid State Drive
Alternatively you may wish to run the TOSHIBA PC Diagnostic Tool to check the general operation of the computer. If you are still unable to resolve the problem, contact your reseller, dealer or service provider.
Page 181: Hard Disk Drive
ROM in the optical disc drive - if so remove it and try to start the computer again. If this has no effect, check the Boot Priority setting within the TOSHIBA HW Setup utility. Please refer to your operating system documentation in order to determine whether there is a problem with any of the operating system files or settings.
Page 182 A500/A500D series DVD Super Multi drive For further information, please refer to Chapter 4, Operating Basics. Problem Procedure You cannot access a Make sure the drive’s disc tray is securely closed - CD/DVD in the drive press it gently into the computer until it clicks into place.
Page 183 A500/A500D series USB floppy diskette drive The USB floppy diskette drive is available only as an option. For further information, please refer to Chapter 4, Operating Basics. Problem Procedure Drive does not operate Check the connection between the computer and the drive to ensure that it is properly attached.
Page 184 A500/A500D series SD/SDHC memory card, miniSD/microSD Card For further information, please refer to Chapter 8, Optional Devices. Problem Procedure SD/SDHC memory Remove the SD/SDHC memory card, miniSD/ card, miniSD/microSD microSD Card from the computer and then Card error occurs reinsert it in order to ensure it is firmly connected.
Page 185: Xd Picture Card
A500/A500D series xD picture card For further information, please refer to Chapter 8, Optional Devices. Problem Procedure xD picture card error Remove the xD picture card from the computer occurs and then reinsert it in order to ensure it is firmly connected.
Page 186: Infrared Receiver Window
A500/A500D series Infrared receiver window If you are using a USB mouse, you should also refer to both the device section in this chapter, and the documentation supplied with your mouse. Problem Procedure Infrared devices do Make sure there is no obstruction blocking...
Page 187 A500/A500D series Problem Procedure The mouse pointer In this instance, you should initially try changing moves too fast or too the speed setting within the Mouse Control utility. slow 1. To access this utility, click Start -> Control Panel -> Hardware and Sound -> Mouse icon.
Page 188: Usb Mouse
A500/A500D series USB mouse Problem Procedure On-screen pointer In this instance the system might be busy. Try moving the mouse again after waiting a short does not respond to while. Check to make sure the Touchpad isn’t mouse operation enabled. Press the Touchpad Enable/disable button below the spacebar.
Page 189: Fingerprint Sensor
A500/A500D series Fingerprint Sensor Problem Procedure Reading of the In this instance you should try the fingerprint reading operation again using the correct finger fingerprint was not position - please refer to Using the Fingerprint successful. Sensor (Depending on the model you purchased)
Page 190: Usb Sleep And Charge Function
A500/A500D series USB Sleep and Charge function Problem Procedure I cannot use the “USB The setting of “USB Sleep and Charge function” may be [Disabled]. Change the setting to Sleep and Charge [Enabled]. function”. When there is a current overflow of the external...
Page 191: Esata Device
A500/A500D series Problem Procedure External devices Some external devices may not work when connected to a compatible port when the “USB connected to the Sleep and Charge function” is [Enabled]. compatible ports do not work when Reconnect the external device after turning ON connected to a the computer.
Page 192 A500/A500D series Additional memory module Please also refer to Chapter 8, Optional Devices for further information on installing and removing memory modules. Problem Procedure If there is a memory In the event of Power indicator flashes when the malfunction, the Power...
Page 193: Volume Control
A500/A500D series Sound system In addition to the information in this section, please also refer to the documentation supplied with your audio device. Problem Procedure No sound is heard Adjust the volume control. Press the Volume UP button to increase the volume and press the Volume DOWN button to decrease the volume.
Page 194 A500/A500D series External monitor Please also refer to Chapter 8, Optional Devices and to the documentation supplied with your monitor for further information. Problem Procedure Monitor does not After confirming that the monitor’s power switch turn on is on, you should check the connections to make...
Page 195: Wireless Lan
A500/A500D series Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the LAN HUB. Wake-up on LAN does Make sure the AC adaptor is connected. The not work Wake-up on LAN function consumes power even when the system is off.
Page 196: Hdmi Monitor Output Function
A500/A500D series HDMI monitor output function Problem Procedure No display Try adjusting the contrast and brightness controls on the television. Press the FN + F5 hot key in order to change the display priority and ensure that it is not set for the internal display panel only.
Page 197: Video Playback
A500/A500D series Video Playback Problem Procedure DVD does not play Try setting the configuration in the BIOS setup. smoothly when using However, note that when the BIOS setup the Windows Media configuration is modified, the power saving Center of the DVD function of PCI Express becomes disabled.
Page 198: Toshiba Support
A500/A500D series TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first.
Page 199: Chapter 10 Disclaimers
A500/A500D series Chapter 10 Disclaimers This chapter slates the Disclaimer(s) information applicable to TOSHIBA computers. Central Processing Unit (“CPU”) Performance Disclaimer. CPU performance in your computer product may vary from specifications under the following conditions: use of certain external peripheral products...
Page 200: Battery Life
Published battery life numbers are achieved on select models and configurations tested by Toshiba at the time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power.
Page 201 A500/A500D series SSD/HDD drive capacity One Gigabyte (GB) means 10 = 1,000,000,000 bytes using powers of 10. The computer operating system, however, reports storage capacity using powers of 2 for the definition of 1 GB = 2 = 1,073,741,824 bytes, and therefore shows less storage capacity.
Page 202: External Hdd Capacity
A500/A500D series External HDD Capacity One Gigabyte (GB) means 10 =1,000,000,000 bytes using powers of 10. A computer operating system, however, reports storage capacity using powers of 2 for the definition of 1GB=2 =1,073,741,824 bytes, and therefore shows less storage capacity. Available storage capacity will also be less if the computer includes one or more pre-installed operating systems, pre-installed software applications, or media content.
Page 203: Appendix A Specifications
A500/A500D series Appendix A Specifications This appendix summarizes the computer’s technical specifications. Environmental requirements Operating Non-operating Ambient 5°C to 35°C -20°C to 60°C temperature Relative humidity 20% to 80% 10% to 90% Altitude 0 to 3,000 meters 0 to 10,000 meters...
Page 204 A500/A500D series User’s Manual...
Page 205: Appendix B Display Controller
A500/A500D series Appendix B Display Controller Display controller The display controller interprets software commands into hardware commands that turn particular pixels on or off. The controller is an advanced Video Graphics Array (VGA) that provides Super VGA (SVGA) and Extended Graphics Array (XGA) support for the internal LCD and external monitors.
Page 206 A500/A500D series User’s Manual...
Page 207: Wireless Lan
A500/A500D series Appendix C Wireless LAN This appendix is intended to help you get your Wireless LAN network up and running, with a minimum of parameters. Card Specifications Form Factor Mini Card IEEE 802.11 Standard for Wireless LANS Compatibility Wi-Fi (Wireless Fidelity) certified by the Wi- Fi Alliance.
Page 208: Radio Characteristics
Subject to the radio regulations that apply in the countries/regions, your Wireless LAN card may support a different set of 5 GHz/2.4 GHz channels. Consult your Authorized Wireless LAN or TOSHIBA Sales office for information about the radio regulations that apply in the countries/regions.
Page 209 A500/A500D series Table Wireless IEEE 802.11 Channels Sets (Revision B and G) Frequency Range 2400-2483.5 MHz Channel ID 2412 2417 2422 2427 2432 2437 2442 2447 2452 2457* 2462 2467* 2472* When installing Wireless LAN cards, the channel configuration is managed...
Page 210 A500/A500D series Table Wireless IEEE 802.11 Channels Sets (Revision A) Frequency Range 5150-5850 MHz Note Channel ID 5180 5200 5220 5240 5260 5280 5300 5320 5500 5520 5540 5560 5580 5600 5620 5640 5660 5680 5700 5745 US only 5765...
Page 211: Ac Power Cord And Connectors
A500/A500D series Appendix D AC Power Cord and Connectors The AC input plug of power cord must be compatible with various international AC power outlets. Power cords need to meet the local standards and the specifications listed as below: Length: Minimum 1.7 meters...
Page 212 A500/A500D series In Europe, two conductors power cord must be VDE type, H05VVH2-F or H03VVH2-F and for three conductors power cord must be VDE type, H05VV-F. For the United States and Canada, two pin plug configuration must be a 2-15P (250V) or 1-15P (125V) and three pin plug configuration must be 6-15P (250V) or 5-15P (125V) as designated in the U.S.
Page 213: Toshiba Pc Health Monitor
Once enabled, you may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via Uninstall a program in the Control Panel.
Page 214: Starting The Toshiba Pc Health Monitor
The TOSHIBA PC Health Monitor can be started using the following methods: Double click TOSHIBA PC Health Monitor in the Welcome Center. Click Start -> All Programs -> TOSHIBA -> Utilities -> PC Health Monitor. Click the icon in the notification area, then click the “TOSHIBA PC Health Monitor is not enabled.
Page 215: If Your Computer Is Stolen
What is your address, phone, and fax number? To register the theft on paper, please follow these procedures: Fill in the TOSHIBA Theft Registration form (or a copy of it) below. Attach a copy of your receipt showing where your computer was purchased.
Page 216 TOSHIBA Europe GmbH Technical Service and Support Blumenstrasse 26 93055 Regensburg Germany Fax number: +49 (0) 941 7807 921 Country stolen: Machine type: (e.g. Satellite A500) Model number: (e.g. PSL50EYXT) Serial number: (e.g. 12345678G) Date stolen: Year Month Owner’s details...
Page 217 A500/A500D series Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AACS: advanced access content system AC: Alternating current ACPI: Advanced Configuration and Power Interface ASCII: American Standard Code for Information Interchange...
Page 218 A500/A500D series FIR: fast infrared GB: gigabyte HDD: hard disk drive GPS: Global Positioning System HD+: High Definition Plus IDE: integrated drive electronics IEEE: Institute of Electrical and Electronics Engineers I/O: input/output IrDA: Infrared Data Association IRQ: interrupt request KB: kilobyte...
Page 219 A500/A500D series adaptor: A device that provides a compatible connection between two units. For example, the computer’s internal display adapter receives information from the software and translates it into images on the screen. An adapter can take a number of forms, from a...
Page 220 A500/A500D series boot: Short for bootstrap. A program that starts or restarts the computer. The program reads instructions from a storage device into the computer’s memory. boot disk: See system disk. bootable disk: See system disk. bps: Bits per second. Typically used to describe the data transmission speed of a modem.
Page 221 A500/A500D series cold start: Starting a computer that is currently off (turning on the power). COM1, COM2, COM3 and COM4: The names assigned to the serial and communication ports. commands: Instructions you enter at the terminal keyboard that direct the actions of the computer or its peripheral devices.
Page 222 A500/A500D series delete: To remove data from a disk or other data storage device. Synonymous with erase. device driver: A program (called a “driver”) that permits a computer to communicate with a device. dialog box: A window that accepts user input to make system settings or record other information.
Page 223 (FDD): An electromechanical device that reads and writes to floppy diskettes. Fn-esse: A TOSHIBA utility that lets you assign functions to hot keys. folder: An icon in Windows used to store documents or other folders. format: The process of preparing a blank disk for its first use. Formatting establishes the structure of the disk that the operating system expects before it writes files or programs onto the disk.
Page 224 FN, can be used to set system parameters, such as speaker volume. HW Setup: A TOSHIBA utility that lets you set the parameters for various hardware components. icon: A small graphic image displayed on the screen or in the indicator panel.
Page 225 A500/A500D series I/O: Input/output. Refers to acceptance and transfer of data to and from a computer. I/O devices: Equipment used to communicate with the computer and transfer data to and from it. IrDA 1.1: An industry standard that enables cableless infrared serial data transfer at speeds of up to 4 Mbps.
Page 226 A500/A500D series memory: Typically refers to the computer’s main memory, where programs are run and data is temporarily stored and processed. Memory can be volatile and hold data temporarily, such as RAM, or it can be nonvolatile and hold data permanently, such as ROM. A computer’s main memory is RAM.
Page 227 The electrical connection through which the computer sends and receives data to and from devices or other computers. Power Saver: A TOSHIBA utility that lets you set the parameters for various power-saving functions. program: A set of instructions a computer can execute that enables it to achieve a desired result.
Page 228 A Class A device is sufficient for office use. Class B provides a more stringent classification for home equipment use. TOSHIBA portable computers comply with Class B computing device regulations. Random Access Memory (RAM): Volatile memory that can be written to as well as read.
Page 229 TFT display: A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology with thin film transistor (TFT) to drive each cell. Touch Pad: A pointing device integrated into the TOSHIBA computer palm rest. USB: Universal Serial Bus. This serial interface lets you communicate with several devices connected in a chain to a single port on the computer.
Page 230 A500/A500D series Wireless LAN: Local Area Network (LAN) through wireless communication. write protection: A method for protecting a floppy diskette from accidental erasure. Glossary-14 User’s Manual...
Page 231 Toshiba, 1-13 Fingerprint Sensor problems, 9-23 problems, 9-17 Bridge media slot, 1-6, 2-1, 8-4 FN + 1 (TOSHIBA Zooming Utility reduce), indicator, 2-12 using, 8-4 FN + 2 (TOSHIBA Zooming Utility enlarge), Cache memory, 1-3 FN + ESC (Mute), 5-3...
Page 232 Mute, 5-3 Memory, 1-3 Output, 5-3 expansion, 1-15 Power Plan, 5-3 installing, 8-7 Sleep, 5-3 removing, 8-9 TOSHIBA Zooming Utility (enlarge), Moving the computer, 4-42 MultiMediaCard TOSHIBA Zooming Utility (reduce), problems, 9-13 Touch Pad, 5-4 Wireless, 5-4 Password Zoom, 5-4...
Page 233 MultiMediaCard, 9-13 Overheating power down, 9-5 TOSHIBA Assist, 1-13 Password, 9-7 TOSHIBA ConfigFree, 1-13 Pointing device, 9-14 TOSHIBA Disc Creator, 1-13, 4-21 Power, 9-4 TOSHIBA HDD Protection, 1-10 SD/SDHC memory card, miniSD/ TOSHIBA PC Diagnostic Tool, 1-11 microSD Card, 9-12...
Page 234 A500/A500D series Video RAM, 1-4 Web Camera, 1-7 Wireless communication, 4-36 indicator, 4-39 Wireless communication switch, 1-8, 2-1, 4-38 Wireless LAN, 1-8, 4-36 problems, 9-23 xD picture card problems, 9-13 Index-4 User’s Manual...

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A500d series

Toshiba a500 Series User Manual

Table of Contents

Chapter 1 Introduction

Chapter 2 The Grand Tour

Chapter 3 Getting Started

Chapter 4 Operating Basics

Chapter 5 The Keyboard

Chapter 6 Power and Power-Up Modes

Chapter 7 HW Setup and Passwords

Chapter 8 Optional Devices

Chapter 9 Troubleshooting

Chapter 10 Disclaimers

Appendix A Specifications

Appendix B Display Controller

Appendix C Wireless LAN

Appendix D AC Power Cord and Connectors

Appendix E TOSHIBA PC Health Monitor

Settings for Display Video on Hdmi/Toshiba Disc Creator

Quick Links

Chapters

Related Manuals for Toshiba a500 Series

Summary of Contents for Toshiba a500 Series