Page 1 TOSHIBA Satellite A500/ Satellite Pro A500/ Satellite A500D/ Satellite Pro A500D series User's Manual...
Page 2: Copyright
Copyright © 2009 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.
Page 3: Macrovision License Of Notice
Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories. Dolby Home Theater is a trademark of Dolby Laboratories. ExpressCard is a trademark of PCMCIA HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.
Page 4: Fcc Information
Only peripherals complying with the FCC class B limits may be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s external monitor port, Universal Serial Bus...
Page 5: Eu Conformity Statement
"CE" and comply therefore with the applicable harmonized European standards listed under the Low Voltage Directive 2006/95/EC, the EMC Directive 2004/108/EC and/or R&TTE Directive 1999/5/EC. Responsible for CE-marking: TOSHIBA EUROPE GMBH, Hammfelddamm 8, 41460 Neuss, Germany. Manufacturer: Toshiba Corporation, 1-1 Shibaura 1-chome, Minato-ku, Tokyo, 105-8001, Japan The complete official EU CE Declaration can be obtained on following internet page: http://epps.toshiba-teg.com/...
Page 6: Canadian Regulatory Information (Canada Only)
Note that Canadian Department of Communications (DOC) regulations provide, that changes or modifications not expressly approved by TOSHIBA Corporation could void your authority to operate this equipment. This Class B digital apparatus meets all requirements of the Canadian Interference-Causng Equipment Regulations.
Page 7: Japan Regulations
Japan regulations Region selection If you are using the computer in Japan, technical regulations described under Telecommunications Business Law require that you select the Japan region mode. It is illegal to use the modem in Japan with any other selection. Redial Up to two redial attempts can be made.
Page 8 Delphi D40 This Agere Delphi D40 56K Modem may be connected to the Telecom Network US:AGSMD01BDELPHI PTC 211/05/074 A05-0413001 NYCE/CT/0003/07/TS Cofetel n : TTDAGDE07-056 Agere Systems N723 No:ESD-CPE-0500938 Delphi Modem D40 Factory ID: E Approval No. 3785 CCAC07M10010T6 Agere DELPHI D40(AM5) 54-5681 Agere Systems Inc.
Page 9: Type Of Service
FCC. In the event repairs are ever needed on your modem, they should be performed by TOSHIBA Corporation or an authorized representative of TOSHIBA Corporation.
Page 10: Instructions For Ic Cs-03 Certified Equipment
Instructions for IC CS-03 certified equipment 1. The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user’s satisfaction.
Page 11: Notes For Users In Australia And New Zealand
Notes for Users in Australia and New Zealand Modem warning notice for Australia Modems connected to the Australian telecoms network must have a valid Austel permit. This modem has been designed to specifically configure to ensure compliance with Austel standards when the country/region selection is set to Australia.
Page 12 ■ Some parameters required for compliance with Telecom’s PTC Specifications are dependent on the equipment (PC) associated with this modem. The associated equipment shall be set to operate within the following limits for compliance with Telecom Specifications: a/ There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation, and;...
Page 13: General Conditions
■ The transmit level from this device is set at a fixed level and because of this there may be circumstances where the performance is less than optimal. Before reporting such occurrences as faults, please check the line with a standard Telepermitted telephone, and only report a fault if the phone performance is impaired.
Page 14: Following Information Is Only For Eu-Member States
For more detailed information about the collection and recycling programmes available in your country, please visit our website (http://eu.computers.toshiba-europe.com) or contact your local city office or the shop where you purchased the product. Disposal of batteries and/or accumulators The crossed out wheeled dust bin symbol indicates that batteries and/or accumulators must be collected and disposed of separately from household waste.
Page 15: Optical Disc Drive Standards
ENERGY STAR logo on the computer and the following information applies. TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency.
Page 16: Optical Disc Drive Safety Instructions
LUOKAN 1 LASERLAITE APPAREIL A LASER DE CLASSE1 KLASS 1 LASER APPARAT Before it is shipped, the Class 1 Laser is certified to meet the United States Chapter 21 Standards of the Department of Health and Human Services (DHHS 21 CFR). For any other country, the drive is certified to meet the Class 1 Laser standards of IEC825 and EN60825.
Page 17 HLDS GT20N/GT20F Location of the required label COMPLIES WITH FDA RADIATION PERFORMANCE STANDARDS, 21 CFR SUBCHAPTER J. MANUFACTURED Hitachi-LG Data Storage, Inc. 22-23, Kaigan 3-chome, Minato-Ku, Tokyo, 108-0022 Japan Pioneer DVR-TD09TBM/DVR-TD09TBF Location of the required label COMPLIES WITHFDA RADIATION PERFORMANCE STANDARDS, 21 CFR SUBCHAPTER J MANUFACTURED PIONEER CORPORATION...
Page 18 PRODUCT IS CERTIFIED BY THE MANUFACTURER TO COMPLY WITH DHHS RULES 21 CFR CHAPTER 1, SUBCHAPTER J, APPLICABLE AT THE DATE OF MANUFACTURE. MANUFACTURED Toshiba Samsung Storage Technology Korea Corporation 416, Maetan-3Dong, Yeongtong-Gu, Suwon City, Gyeonggi-Do, 443-742, Korea User’s Manual...
Page 19: International Precautions
International precautions CAUTION: This appliance contains a laser system and is classified as a “CLASS 1 LASER PRODUCT.” To use this model properly, read the instruction manual carefully and keep this manual for your future reference. In case of any trouble with this model, please contact your nearest “AUTHORIZED service station.”...
Page 20 OBS! Apparaten innehåller laserkomponent som avger laserstråining överstigande gränsen för laserklass 1. VAROITUS. Suojakoteloa si saa avata. Laite sisältää laserdiodin, joka lähetää näkymätöntä silmilie vaarallista lasersäteilyä. CAUTION: USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER THAN THOSE SPECIFIED IN THE OWNER’S MANUAL MAY RESULT IN HAZARDOUS RADIATION EXPOSURE.
Page 21: Table Of Contents
Table of Contents Copyright..........ii Disclaimer .
Page 22 Special features ......... 1-12 TOSHIBA Value Added Package ......1-15 Utilities and Applications.
Page 23 TOSHIBA support ........
Page 24 Certification agencies ........E-2 TOSHIBA PC Health Monitor Appendix F Starting the TOSHIBA PC Health Monitor..... . F-2 Glossary Index User’s Manual...
Page 25: Preface
This manual tells how to set up and begin using your TOSHIBA Satellite A500/Satellite Pro A500/ Satellite A500D/Satellite Pro A500D series computer. It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting.
Page 26: Conventions
Preface Chapter 4, Operating Basics, includes tips on care of the computer and on using the touchpad, the fingerprint sensor, optical disc drive, Audio/Video controls, the web camera, the microphone, the internal modem, the FM tuner, wireless communication and LAN. Chapter 5, Keyboard, describes special keyboard functions including the keypad overlay and hot keys.
Page 27 Preface Key operation Some operations require you to simultaneously use two or more keys. We identify such operations by the key top symbols separated by a plus sign (+). For example, CTRL + C means you must hold down CTRL and at the same time press C.
Page 28: General Precautions
General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual.
Page 29: Stress Injury
General Precautions To keep your computer in prime operating condition, protect your work area from: ■ Dust, moisture, and direct sunlight. ■ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones.
Page 30: Mobile Phones
General Precautions Mobile phones Please be aware that the use of mobile phones can interfere with the audio system. The operation of the computer will not be impaired in any way, but it is recommended that a minimum distance of 30cm is maintained between the computer and a mobile phone that is in use.
Page 31: Introduction
Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.
Page 32 A500D/Satellite Pro A500D series User’s Manual (This manual) SD Memory Card Format Utility and other SD functions are packaged into TOSHIBA SD Memory Utilities. When uninstalling the SD utilities, click Start → Control Panel → Uninstall a program, and select TOSHIBA SD Memory Utilities. User’s Manual...
Page 33: Features
Introduction Documentation ■ TOSHIBA Satellite A500/Satellite Pro A500/ Satellite A500D/Satellite Pro A500D series Portable Personal Computer User’s Manual (User’s Manual) ■ Instruction Manual for Safety and Comfort ■ End User License Agreement If any of the items are missing or damaged, contact your dealer immediately.
Page 34 Introduction Memory Slots PC2-6400 1 GB, 2 GB or 4 GB memory modules can be installed in the two memory slots of below models: Mobile Intel ® PM45 Express Chipset model/ Mobile Intel GM45 Express Chipset model/ ® Mobile Intel GL40 Express Chipset/ ®...
Page 35 Introduction Video RAM Video RAM depends on the model you purchased. Mobile Intel GM45 Express Chipset model/ ® Mobile Intel GL40 Express Chipset model: ® Video RAM capacity shares with main memory, and the proportion depends on Dynamic Video Memory Technology. Mobile Intel PM45 Express Chipset model/ ®...
Page 36 Introduction Disks Hard disk drive or This computer is equipped with the following types of Solid State Drive(SSD),hard disk Solid state drive drive(HDD).The capacity of each hard disk drive model is different. ■ ■ 64GB ■ 128GB ■ 256GB ■ ■...
Page 37: Optical Disc Drive
Introduction Optical disc drive DVD Super Multi The drive reads DVD-ROM's at a maximum 8x drive speed and CD-ROM's at a maximum 24x speed, and writes CD-R's at up to 24x speed, CD-RW's at up to 24x speed, DVD-RW's at up to 6x speed, DVD-R's, DVD+R's and DVD+RW's at up to 8x speed, DVD-R (Dual layer) at up to 6x speed, DVD+R (Double Layer) at up to 6x speed and...
Page 38: Pointing Device
(USB 2.0) Bus ports that comply with the USB 2.0 standard. The ports with the ( ) has a Using the TOSHIBA USB Sleep and Charge function. One of the USB ports has an eSATA (External Serial ATA) function. User’s Manual...
Page 39 Introduction Slots ExpressCard™ The internal ExpressCard slot is a Universal slot. This slot supports ExpressCard/54 and ExpressCard/34 modules. Bridge media This slot lets you insert an SD™/SDHC™ memory card, miniSD™/microSD™ Card, ® Memory Stick (PRO™/PRO Duo™), xD-Picture Card™ and MultiMediaCard™. Refer to Chapter 8, Optional Devices.
Page 40 Introduction DisplayPort DisplayPort connects cable. Like HDMI, DisplayPort cables can send video and audio signals when connected to a device that supports DisplayPort. Refer to Chapter 8, Optional Devices, for more details. Headphone (S/PDIF) This jack lets you connect digital speakers or a jack stereo headphone (16 ohm minimum).
Page 41 Introduction Communications Modem Some models are equipped with the integrated modem. The integrated modem provides capability for data and fax communications that support the V.90 (V.92) standards and includes a modem jack for connection to the telephone line. Please note that both the V.90 and V.92 standards are only supported in the USA, Canada, Germany, UK and France.
Page 42: Special Features
Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use. Access each function using the following procedures. *1 To access the Power Options, click Start → Control Panel → System and Maintenance →...
Page 43 Introduction Display automatic This feature automatically cuts off power to the computer's display panel when there is no power off keyboard input for a specified time, with power being restored the next time a key is pressed. This can be specified in the Power Options. HDD automatic This feature automatically cuts off power to the hard disk drive when it is not accessed for a...
Page 44 Chapter 4, Operating Basics for details. The TOSHIBA HDD Protection function does not guarantee that the hard disk drive will not be damaged. Hibernation Mode This feature lets you turn off the power to the computer without exiting from your software. The...
Page 45: Toshiba Value Added Package
Introduction TOSHIBA Value Added Package This section describes the TOSHIBA Component features pre-installed on the computer. TOSHIBA Power TOSHIBA Power Saver provides you with the Saver features of more various power supply managements. TOSHIBA Button This utility controls the following computer button Support functions.
Page 46: Utilities And Applications
Bluetooth functions cannot be used in models that do not have a Bluetooth module installed. TOSHIBA Assist TOSHIBA Assist is a graphical user interface that provides access to specific tools, utilities and applications that make the use and configuration of the computer easier.
Page 47 Introduction TOSHIBA ConfigFree TOSHIBA ConfigFree is a suite of utilities that improve the ease and control of communication devices and network connections, help in the identification of communication problems and allow the creation of profiles if you need to switch between different locations and communication networks.
Page 48 In order to determine if the optical disc drive installed in your computer supports Labelflash follow the steps as detailed below: 1. Click Start → All Programs → DVD MovieFactory for TOSHIBA → DVD MovieFactory for TOSHIBA Launcher to launch DVD MovieFactory.
Page 49 Lock button at the bottom of the right pane in the start menu. ■ TOSHIBA Assist: This can be used to open TOSHIBA Assist if it is already installed in your computer. TOSHIBA DVD This software is provided for playback of DVD PLAYER Video.It has an on-screen interface and...
Page 50: Options
Introduction Options You can add a number of options to make your computer even more powerful and convenient to use. The following options are available: Memory expansion A 1.024MB, 2.048MB or 4.096MB memory module (PC2-6400) can easily be installed in the computer.
Page 51: Chapter 2 The Grand Tour
Chapter 2 The Grand Tour This chapter identifies the various components of your computer. Become familiar with each component before you operate the computer. Front with the display closed The following figure shows the computer’s front with its display panel in the closed position.
Page 52 The Grand Tour This is a sensor window that receives signals Infrared receiver from the remote control which is provided with window your computer. Wireless Slide this switch to the right to turn on Wireless communication LAN, UWB and Bluetooth functions. Slide it to the switch left to turn off the functions.
Page 53: Left Side
The Grand Tour Left side The following figure shows the computer's left side. 1. Universal serial bus (USB 2.0) port 2. Cooling vents *3. External monitor port 4. LAN jack *5. HDMI out port 6. Express Card slot 7. eSATA/USB combo port 8.
Page 54 ExpressCard slot This slot allows you to install a single ExpressCard device. A Toshiba slim size remote controller can be inserted in the ExpressCard slot. Please note only Some models are equipped with a Slim size remote controller. Keep foreign metal objects, such as screws, staples and paper clips, out of the ExpressCard slot.
Page 55 The Grand Tour eSATA/USB combo This Universal Serial Bus port, which complies to port the USB 2.0 standard, is provided on the left hand side of the computer. The ports with the icon ( has USB Sleep and Charge function. This port has eSATA (External Serial ATA) function.
Page 56: Right Side
The Grand Tour Right side The following figure shows the computer’s right side. *1. Optical disc drive (tray) 2. Universal Serial Bus (USB 2.0) port *3. Modem jack 4. DC IN 19V jack 5. Security lock slot *6. TV Tuner jack *7.
Page 57 The Grand Tour Optical disc drive Some computers are configured with a tray (tray) version of the DVD Super Multi drive. The full- size drive provides high-performance execution of CD/DVD-ROM-based programs. Universal Serial Bus Two Universal Serial Bus ports, which comply (USB 2.0) port with the USB 2.0 standard, are provided on the right side of the computer.
Page 58: Underside
The Grand Tour Optical disc drive Some models are equipped with a slot version of (slot) the DVD Super Multi drive. The full-size drive provides high-performance execution of CD/DVD-ROM-based programs. Use only round standard (12cm) discs with this slot-loading optical drive. Any other size or shape disc may not be able to be removed from the slot and may damage the system as well as the disc.
Page 59 The Grand Tour Battery safety lock Slide this latch into its 'Unlock' position in order to release the battery pack and prepare for removal. Battery release latch Slide and hold this latch into its 'Unlock' position in order to release the battery pack. For more detailed information on removing the battery pack please refer to Chapter 6, Power...
Page 60: Front With The Display Open
The Grand Tour Front with the display open This section shows the computer with the display panel open. In order to open the display, lift the display panel up and position it at a comfortable viewing angle for you. 1. Power button 2.
Page 61 The Grand Tour Power button Press this button to turn the computer's power on and off. Stereo speakers The speakers emit sound generated by your software as well as audio alarms, such as low battery condition, generated by the system. Some models are equipped with Harman/Kardon speakers.
Page 62 The Grand Tour Display screen Please be aware that, when the computer is operating on the AC adaptor, the image displayed on the internal screen will be somewhat brighter than when it operates on battery power. This difference in brightness levels is intended to save power when operating on batteries.
Page 63 The Grand Tour Display screen Please be aware that, when the computer is operating on the AC adaptor, the image displayed on the internal screen will be somewhat brighter than when it operates on battery power. This difference in brightness levels is intended to save power when operating on batteries.
Page 64 The Grand Tour Web Camera LED The Web Camera LED glows when the Web Camera is operating. Please remove the protective plastic-film before using the Web Camera. LCD Sensor switch This switch senses when the display panel is either closed or opened and activates the Panel Power Off/On feature as appropriate.
Page 65: Function Buttons
CD/DVD button Press this button to launch an application program that allows Windows Media Player / TOSHIBA DVD PLAYER. Play/Pause button Press this button to begin playing an audio CD, a DVD movie or digital audio files. This button also acts as a Pause button.
Page 66: System Indicators
The Grand Tour System indicators The LED system indicators for specific computer operations glow when those operations are in progress. Figure 2-7 System indicators DC IN The DC IN indicator normally glows white when power is being correctly supplied from the AC power adaptor.
Page 67: Keyboard Indicators
The Grand Tour Keyboard indicators The following figures show the positions of the CAPS LOCK indicator and the Touchpad Enable/Disable button. Figure 2-8 Keypad indicators CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format. Touchpad The touchpad indicator below this button glows Enable/Disable...
Page 68: Optical Disc Drives
This section describes the types of writable CD/DVD discs. Check the specifications of your drive to see the types of discs it can write. Use TOSHIBA Disc Creator to write compact discs. Please refer to Chapter 4, Operating Basics for further information.
Page 69: Dvd Super Multi Drive
The Grand Tour Some types and formats of DVD-R (Dual Layer) and DVD+R (Double Layer) discs may be unreadable. DVD Super Multi drive The full-size DVD Super Multi drive module allows you to record data to recordable CD's and DVD's as well as run 12cm(4.72") and 8cm(3.15") (for Tray type) or 12cm (4.72") (for Slot type) CD's and DVD's without using an adaptor.
Page 70: Remote Controller
The Grand Tour Remote Controller A remote controller, which is provided with some models, enables you to perform some functions of your computer from a distant location. There are two different types of remote controllers: ■ Full size remote controller ■...
Page 71 The Grand Tour Full Size Remote Controller 1. Power 14. OK 2. Access indicator 15. Volume Control 3. Record 16. Channel/Page Control 4. Stop 17. Start 5. Pause 18. Mute 6. Play 19. Recorded TV 7. REW (Rewind) 20. Guide 8.
Page 72 The Grand Tour Power Starts or terminates the operating system. This button functions like the Power button of your computer. By default, the Sleep Mode is equivalent to the Power Off state of your computer. To change the setting, click Start, select Control panel →...
Page 73 The Grand Tour Selects the desired action or window option. It acts like the ENTER Key. If watching TV in full screen mode, pressing OK switches back to the previous viewed channel. Press again to toggle back. It acts the same way as a Jump button on some TV remote controls.
Page 74: Slim Size Remote Controller
The Grand Tour Red, Green, Yellow It jumps to a registration link. and Blue buttons These buttons are not provided with some models. Teletext Starts or terminates the Teletext mode. This button is not provided with some models. Slim Size Remote Controller 1.
Page 75 The Grand Tour CD/DVD Pressing this button will launch an application program that allows you to watch a DVD or listen to a CD. Pressing this button while the computer is on or in Sleep Mode, will launch Media Center. My Music is started when a music CD is inserted in the optical disc drive and My Video is started when a DVD video is in the drive.
Page 76: Using The Remote Controller
The Grand Tour Back Displays the previous window. More Info This button has the same function as the secondary (right) mouse button. Use it to display more executable options. Start Opens Media Center to the main window. REW (Rewind) Moves the media (video, DVD, music, and so on) backwards.
Page 77 The Grand Tour Figure 2-11 Operational range of the remote control * The appearance of the provided Remote Controller may vary from model to model. Even if the remote controller is within the effective range as described above, it may malfunction or not work correctly in the following cases. ■...
Page 78: Installing/Removing Batteries
The Grand Tour Installing/Removing batteries Be sure to install the provided CR2016 type batteries before using the remote controller. Store the battery for the remote control beyond the reach of children. If a child swallows a battery, this might result in choking. If it happens, contact a doctor immediately.
Page 79: Installing The Batteries
The Grand Tour Installing the batteries 1. Open the battery cover on the back of the Remote Controller. Slide the cover in the direction of the arrow to remove the cover. Figure 2-12 Opening the battery cover 2. Insert the batteries in place. Be sure to place the batteries with their polarities (+ and -) in the correct position.
Page 80: Replacing The Batteries
The Grand Tour Replacing the batteries When the batteries in the Remote Controller reach the end of their life, the Remote Controller may not operate correctly or work only within a short distance from your computer. In this instance, you should purchase new batteries and replace the discharged ones.
Page 81: Replacing The Battery
The Grand Tour 1. Stopper 2. Battery Figure 2-17 Inserting the battery 3. Close the battery cover. Close the cover securely until it clicks. Figure 2-18 Closing the battery cover Replacing the battery 1. Open the battery cover on the back side of the remote controller. 2.
Page 82 The Grand Tour Figure 2-20 Inserting a Slim size remote controller 3. Press a Slim size remote controller gently to ensure a firm connection is made. Removing a Slim size remote controller To remove a Slim size remote controller, follow the steps as detailed below: 1.
Page 83: Ac Adaptor
Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
Page 84: Chapter 3 Getting Started
Chapter 3 Getting Started ■ If the battery pack is not pre-installed in the computer that you purchased, please install the battery pack before you start using the computer. Please refer to Chapter 6-9, Replacing the battery pack for further information about installing the battery pack.
Page 85: Connecting The Ac Adaptor
Getting Started ■ Use an anti-virus software and update it regularly. ■ Never format storage media without checking its content - formatting destroys all stored data. ■ It is a good idea to periodically back up the internal hard disk drive or other main storage device to external media.
Page 86 ■ Always use the TOSHIBA AC adaptor that was included with your computer or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
Page 87 Getting Started 1. Connect the power cord to the AC adaptor. Figure 3-1 Connecting the power cord to the AC adaptor (2-pin plug) Figure 3-2 Connecting the power cord to the AC adaptor (3-pin plug) Either a 2-pin or 3-pin adaptor/cord will be included with the computer depending on the model.
Page 88: Opening The Display
Getting Started Opening the display The display panel can be opened to a wide range of angles for optimal viewing. While holding down the palm rest with one hand so that the main body of the computer is not raised, slowly lift the display panel - this will allow the angle of the display panel to be adjusted to provide optimum clarity.
Page 89 Getting Started ■ When opening the panel, please be careful not to force it beyond the point where it moves easily. ■ Be careful not to open the display panel too far as this could put stress on the display panel’s hinges and cause damage. ■...
Page 90: Turning On The Power
Getting Started Turning on the power This section describes how to turn on the power - the Power indicator light will then indicate the status. Please refer to the Monitoring of power condition section in Chapter 6, Power and Power-up Modes for more information.
Page 91: Turning Off The Power
Getting Started Turning off the power The power can be turned off in one of three modes, either Shut Down Mode, Hibernation Mode or Sleep Mode. Shut Down Mode When you turn off the power in Shut Down Mode no data will be saved and the computer will boot to the operating system's main screen the next time it is turned on.
Page 92: Starting Hibernation Mode
Getting Started Benefits of Hibernation Mode The Hibernation Mode feature provides the following benefits: ■ Saves data to the hard disk drive when the computer automatically shuts down because of a low battery condition. ■ You can return to your previous working environment immediately when you turn on the computer.
Page 93: Sleep Mode
Getting Started Sleep Mode If you have to interrupt your work, you are able to turn off the power without exiting from your software by placing the computer into Sleep Mode. In this mode data is maintained in the computer's main memory so that when you turn on the power again, you can continue working right where you left off.
Page 94: Executing Sleep Mode
Getting Started Executing Sleep Mode You can also enable Sleep Mode by pressing FN + F3 - please refer to Chapter 5, Keyboard, for further details. You can enter Sleep Mode in one of four ways: ■ Click Start then click the power button ( ) located in the power management buttons ( Please note that this feature must be enabled within the Power Options...
Page 95: Restarting The Computer
Getting Started Restarting the computer Certain conditions require that you reset the computer, for example if: ■ You change certain computer settings. ■ An error occurs and the computer does not respond to your keyboard commands. If you need to restart the computer, there are three ways this can be achieved: ■...
Page 96 Getting Started Creating Optical Recovery Discs This section describes how to create Recovery Discs. ■ Be sure to connect the AC adaptor when you create Recovery Discs. ■ Be sure to close all other software programs except the Recovery Disc Creator.
Page 97 Getting Started Restoring the pre-installed software from the Recovery hard disk drive A portion of the total hard disk drive space is configured as a hidden recovery partition. This partition stores files which can be used to restore pre-installed software in the event of a problem. If you subsequently set up your hard disk drive again, do not change, delete or add partitions in a manner other than specified in the manual, otherwise you may find that space for the required software is not available.
Page 98 2. While holding down F12 key on the keyboard, turn on your computer - when TOSHIBA Leading Innovation>>> appears, release the F12 key. 3. Use the up and down cursor keys to select the CD-ROM icon from the menu.
Page 99: Chapter 4 Operating Basics
Chapter 4 Operating Basics This chapter describes the basic operations of your computer and highlights the precautions that should be taken when using it. Using the Touch Pad To use the Touch Pad, simply touch and move your fingertip across it in the direction you want the on-screen pointer to go.
Page 100: Using The Fingerprint Sensor
Operating Basics The two buttons below the Touch Pad are used like the buttons on a standard mouse - press the left button to select a menu item or to manipulate text or graphics designated by the pointer, and press the right button to display a menu or other function depending on the software you are using.
Page 101 Operating Basics Figure 4-2 Slide the finger over the recognition sensor ■ Avoid swiping with the finger stiff or pressed-on too hard: Fingerprint reading may fail if the center of the fingerprint is not touching on the sensor, or when finger is swiped while pressing hard. Make sure that the center of the fingerprint is touching the sensor before swiping.
Page 102 Operating Basics ■ Wash and dry your hands thoroughly. ■ Remove static electricity from your fingers by touching any metal surface. Static electricity is a common cause of sensor failures, especially when the weather is dry. ■ Clean the sensor with a lint-free cloth - do not use detergent or any other chemicals to clean the sensor.
Page 103: Fingerprint Sensor Limitations
TOSHIBA does not guarantee that the fingerprint sensor will recognize the enrolled user or accurately screen out unauthorized users at all times.TOSHIBA is not liable for any failure or damage that might arise out of the use of this fingerprint recognition software or utility.
Page 104: How To Delete The Fingerprint Data
If you hand over the PC to others, or dispose of it, the following operations are recommended. 1. Click Start → All Programs → TOSHIBA → Utilities → TOSHIBA Fingerprint Utility. 2. The TOSHIBA Fingerprint Utility main menu screen is displayed.
Page 105: Windows Logon Via Fingerprint Authentication
■ It is necessary to register the User Password before using the fingerprint Pre-OS feature and its extended function, the fingerprint Single Sign-On feature. Please use TOSHIBA HW Setup to register the User Password. ■ If you fail fingerprint authentication more than five times, you must enter the User Password or Supervisor Password manually to start the computer.
Page 106: Fingerprint Utility Limitations
TOSHIBA does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the fingerprint software or utility.
Page 107: Using The Toshiba Usb Sleep And Charge Function
■ The recognition success rate may differ from user to user. Using the TOSHIBA USB Sleep and Charge function USB Sleep and Charge Your computer can supply USB bus power (DC5V) to the USB port even when the power of the computer is turned OFF.
Page 108: Starting The Usb Sleep And Charge Utility
Starting the USB Sleep and Charge Utility To start the utility, click Start → All Programs → TOSHIBA → Utilities → USB Sleep and Charge; or Control Panel → TOSHIBA USB Sleep and Charge.
Page 109: Power Supply Mode Settings
Operating Basics Check the check boxes to enable the USB Sleep and Charge function. In the default state this function is disabled. Power supply mode settings There are several USB Sleep and Charge function modes. "Mode 4 (Default)" should normally be used. Set one of the other modes (try from "Mode 3"...
Page 110: Loading Discs
Operating Basics Loading discs ■ Tray ODD To load CD/DVD's, follow the steps as listed below and refer to figures 4-4 to 4-6. 1. When the computer's power is on, press the eject button to open the disc tray slightly. 1.
Page 111 Operating Basics 3. Lay the CD/DVD, label side up, in the disc tray. Figure 4-5 Inserting a CD/DVD When the disc tray is fully opened, the edge of the computer will extend slightly over the area where you insert the media. Therefore, when loading a CD or DVD, you will need to turn it slightly at an angle when you place it in the disc tray.
Page 112: Removing Discs
Operating Basics ■ Slot ODD To load CD/DVD's, follow the steps as listed below and refer to following figures. 1. When the computer's power is on, insert CD/DVD into the ODD directly. Removing discs ■ Tray ODD Do not press the eject button while the computer is accessing the media in the drive, instead wait for the indicator to go out before you open the disc tray.
Page 113 Operating Basics 2. The CD/DVD media will extend slightly over the sides of the disc tray in order that you can hold it. Grasp it carefully by its edges and lift it vertically off of the central spindle and out of the tray. Figure 4-6 Removing a CD/DVD 3.
Page 114: Function Buttons
RW, DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer), DVD+RW, DVD-RAM, or DVD-R (Dual Layer) discs. TOSHIBA Disc Creator and Corel DVD MovieFactory are provided as writing software with this computer. Corel DVD MovieFactory can be used to write files in video format.
Page 115: Important Message
CD-R/RW media cannot be accessed using the Create CD/DVD option in Media Center. ■ To write data to CD-R/-RW media, use the TOSHIBA Disc Creator feature that is installed on your computer. When writing information to media using an optical drive, you should always ensure that you connect the AC adaptor to a live power socket.
Page 116 Operating Basics DVD-R: DVD Specifications for Recordable Disc for General Version 2.0 TAIYO YUDEN Co.,Ltd. (for 8x and 16x speed media) MITSUBISHI KAGAKU MEDIA CO., LTD. (for 4x, 8x and 16x speed media) Hitachi Maxell,Ltd. (for 8x and 16x speed media) DVD-R (Dual Layer): MITSUBISHI KAGAKU MEDIA CO., LTD.
Page 117 Operating Basics ■ DVD Super Multi drive cannot use discs that allow writing faster than 16x speed (DVD-R and DVD+R media), 8x speed (DVD-R (Dual Layer), DVD+RW and DVD+R (Double Layer) media), 6x speed (DVD- RW media), 5x speed (DVD-RAM media). ■...
Page 118: When Writing Or Rewriting
CD/DVD - do not try to write from shared devices such as a server or any other network device. ■ Writing with software other than TOSHIBA Disc Creator has not been confirmed, therefore operation with other software applications cannot be guaranteed.
Page 119: Toshiba Disc Creator
CD Player' function to record music to DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer) or DVD+RW media. ■ Do not use the 'Disc Backup' function of TOSHIBA Disc Creator in order to copy DVD Video or DVD-ROM material that has copyright protection. ■...
Page 120: Data Verification
TOSHIBA Disc Creator cannot record in packet format. ■ You might not be able to use the 'Disc Backup' function of TOSHIBA Disc Creator to back up a DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer) or DVD+RW disc that was made with other software on a different optical media recorder.
Page 121: How To Learn More About Toshiba Disc Creator
Simplified steps for making a Labelflash DVD: 1. Insert a Labelflash disc in optical disc drive. Set PRINTING SIDE for underside. 2. Click Start → All Programs → DVD MovieFactory for TOSHIBA → DVD MovieFactory for TOSHIBA Lancher to launch DVD MovieFactory.
Page 122: Important Information For Use
Please refer to the Help and Manual files for additional DVD MovieFactory information. Opening the DVD MovieFactory Manual Start → All Programs → DVD MovieFactory for TOSHIBA → User Manual → DVD MovieFactory User Manual Important information for use Note the following limitations when you write Video DVD: 1.
Page 123: Notes On Use
If you use an over-used rewritable disc, the full formatting might be locked. Please use a brand new disc. TOSHIBA DVD Player Please be aware of the following limitations when you use the TOSHIBA DVD PLAYER: Notes on use ■...
Page 124: Toshiba Dvd Player
Fn + F1 keys when running the "TOSHIBA DVD PLAYER". Display Devices & Audio 1. "TOSHIBA DVD PLAYER" will only run when "Colors" is set to "Highest (32 bit)". The "Colors" setting can be adjusted on the "Monitor" tab in the "Display Settings".
Page 125: Starting Toshiba Dvd Player
When an DVD-Video disc is set in the DVD drive, the following application selection screen may appear. If this occurs, select Play DVD movie, then click OK to launch the TOSHIBA DVD PLAYER. 2. Touch the CD/DVD panel on the Front operation panel. Or select Start →...
Page 126: Floppy Diskettes
Operating Basics CD/DVDs 1. Store your CD's and DVD's in the containers they originally came in to protect them and keep them clean. 2. Do not bend the CD's or DVD's. 3. Do not write on, apply a sticker to, or otherwise mar the surface of the CD or DVD that contains the data.
Page 127: Sound System
Operating Basics 11. Magnetic energy can destroy the data on your floppy diskettes. In view of this you should keep your floppy diskettes away from speakers, radios, televisions and other sources of magnetic fields. Sound system This section describes some of the audio control functions. Adjusting System Volume You can control the overall level of sound using Windows Volume Mixer.
Page 128: Speaker Configuration
Operating Basics ■ HDMI Output should be selected when connecting the HDMI cable to the HDMI jack for playing digital sound on digital audio equipment. ■ Microphone is the default input device. It should be selected when using the computer’s internal microphone or an external microphone connected to the Microphone jack to record sound.
Page 129: Using The Web Camera
Operating Basics Using the web camera Some models are equipped with a Web Camera. Web Camera is a device that allows you to record video or take photographs with your computer. You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger.
Page 130: Using Toshiba Web Camera Application
Using TOSHIBA Web Camera Application TOSHIBA Web Camera Application is pre-configured to start when you turn ® ; if you need to restart it go to Start → All Programs →...
Page 131: Using Toshiba Face Recognition
■ TOSHIBA Face Recognition records face data in a log when face recognition fails. When transferring ownership or disposing of your computer, please uninstall the application or delete all the logs created by the application.
Page 132 Toshiba does not guarantee that the face recognition utility will accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of the face recognition software or utility.
Page 133 Delete image data, account information, and personal record data created during registration. To delete the Face Recognition Data, follow the steps as described below: 1. To launch this utility, click Start -> All Programs -> TOSHIBA -> Utilities -> TOSHIBA Face Recognition. The Management screen is displayed.
Page 134 How to launch the help file For further information on this utility, please refer to the help file. 1. To launch the help file, click Start -> All Programs -> TOSHIBA -> Utilities -> TOSHIBA Face Recognition Help. Windows Logon via TOSHIBA Face Recognition This section explains how to login to Windows with TOSHIBA Face Recognition.
Page 135: Modem
Check the specified areas carefully before using it. To select a region, follow the steps as detailed below: 1. Click Start → All Programs → TOSHIBA → Networking → Modem Region Select. If it is available, do not use the Country/Region Select function included as...
Page 136: Properties Menu
Operating Basics 3. Click the icon with the primary (left) mouse button to display a list of regions that the modem supports, together with a sub-menu which details telephony location information - a check mark will appear next to the currently selected region and telephony location. 4.
Page 137: Tv Tuner
Operating Basics If you are using the computer in Japan, the Telecommunications Business Law requires that you select Japan region mode. It is illegal to use the modem in Japan with any other selection. Connecting the modular cable ■ Connection to any communication line other than an analog phone line could cause a computer system failure.
Page 138 Operating Basics Some models are equipped with the TV tuner. The dimensions and shape of the TV antenna port vary for different regions. TV Tuner will function only in the country where the computer was purchased. Using the TV Tuner Antenna ■...
Page 139 Operating Basics If you have to operate your computer during a thunderstorm and are connecting the TV tuner to an outside antenna, you should operate your computer using AC power mode. The AC adaptor offers some protection against (but does not entirely prevent) possible electric shock caused by lightning.
Page 140: Using The Fm Tuner
Operating Basics Using the FM tuner To connect the FM tuner antenna, follow the steps as detailed below: 1. Plug the FM tuner antenna into the computer's FM tuner jack. Figure 4-13 Connecting the FM tuner jack 2. Select Start → All Programs → NXP FM Tuner to start FM software. Wireless communications The computer's wireless communication function supports both Wireless LAN and Bluetooth devices.
Page 141: Bluetooth Wireless Technology
■ TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Bluetooth wireless technology Bluetooth™...
Page 142: Product Support
This Bluetooth Stack is based on the Bluetooth Version 2.1+EDR specification. However, TOSHIBA cannot confirm the compatibility between any computing products and/or other electronic devices that use Bluetooth, other than TOSHIBA notebook computers.
Page 143: Lan
Operating Basics ■ Do not use the Wireless LAN (Wi-Fi), UWB or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields. Interference from a microwave oven or other source can disrupt Wi-Fi or Bluetooth operation. ■...
Page 144: Lan Cable Types
Operating Basics ■ The Wake-up on LAN function consumes power even when the system is off. Leave the AC adaptor connected while using this feature. ■ The Link speed (10/100/1000 megabits per second) changes automatically depending on the network conditions (connected device, cable or noise, and so on).
Page 145: Disconnecting The Lan Cable
Operating Basics Figure 4-14 Connecting the LAN cable 3. Plug the other end of the cable into a LAN hub connector or router. Check with your LAN administrator and hardware or software vendor before using or configuring a network connection. When the computer is exchanging data with the LAN, the LAN Active indicator glows yellow.
Page 146: Moving The Computer
Operating Basics ■ Clean the plastics of the computer using a slightly water dampened cloth. ■ You can clean the display screen by spraying a small amount of glass cleaner onto a soft, clean cloth and then wiping the screen gently with the cloth.
Page 147: Heat Dispersal
The TOSHIBA HDD Protection function does not guarantee that the hard disk drive will not be damaged. When vibration is detected, a message will be displayed on the screen, and the icon in the Taskbar notification area will changed to the protection state.
Page 148: Taskbar Icon
TOSHIBA HDD Protection is active. The hard disk drive head is in a safe position. TOSHIBA HDD Protection is disabled. TOSHIBA HDD Protection Properties You can change the TOSHIBA HDD Protection settings by using the TOSHIBA HDD Protection window. To open the window, click Start Programs TOSHIBA HDD Protection Settings.
Page 149 Intensely shaking the computer or other subjecting it to strong impacts may cause damage to the computer. Details To open the Details window, click the Setup Detail button in the TOSHIBA HDD Protection Properties window. Detection Level Amplification When the AC adaptor is disconnected or the lid is closed, HDD Detection assumes that the computer will be carried and sets the detection level to the maximum for 10 seconds.
Page 150: Chapter 5 The Keyboard
Chapter 5 The Keyboard The computer's keyboard layouts are compatible with a 104/105-key enhanced keyboard - by pressing some keys in combination, all of the 104/105-key enhanced keyboard functions can be performed on the computer. The number of keys available on your keyboard will depend on which country/region your computer is configured for, with keyboards being available for numerous languages.
Page 151: Emulating Keys On An Enhanced Keyboard
Soft keys: FN key combinations The FN (function) key is unique to TOSHIBA computers and is used in combination with other keys to form soft keys. Soft keys are key combinations that enable, disable or configure specific features.
Page 152: Hot Keys
The Keyboard Hot keys Hot keys (pressing FN + a function or ESC key) let you enable or disable certain features of the computer. Mute: Pressing FN + ESC turns the volume on and off. Lock: Pressing FN + F1 enters ''Lock computer mode''. To restore your desktop, you need to log on again.
Page 153 Touch Pad: Pressing FN + F9 enables or disables the Touch Pad function. Zoom: Pressing FN + Space changes the display resolution. TOSHIBA Zooming Utility (reduce): Pressing FN + 1 reduces the icon size on the desktop or the font sizes within one of the supported application windows.
Page 154: Windows Special Keys
The Keyboard FN Sticky key You can use the TOSHIBA Accessibility Utility to make the FN key sticky, that is, you can press it once, release it, and then press an "F Number" key. To start the TOSHIBA Accessibility utility, click Start → All Programs →...
Page 155: Chapter 6 Power And Power-Up Modes
Chapter 6 Power and Power-up Modes The computer's power resources include the AC adaptor and internal batteries. This chapter gives details on making the most effective use of these resources including charging and changing batteries, tips for saving battery power, and power-up modes. Power conditions The computer's operating capability and battery charge status are affected by different power conditions, including whether an AC adaptor is...
Page 156: Power Indicators
Power and Power-up Modes Table 6-1 Power conditions continued Power on Power off (no operation) Battery charge • Operates adaptor is above low • LED: Battery off battery trigger DC IN off connected point Battery charge • Operates is below low •...
Page 157: Dc In Indicator
Power and Power-up Modes DC IN indicator Check the DC IN indicator to determine the power status with the AC adaptor connected - the following indicator conditions should be noted: Indicates the AC adaptor is connected and is White correctly supplying power to the computer. Under any other conditions, the indicator does not No light light.
Page 158: Real Time Clock Battery
Press <F1> to resume, <F2> to Setup. The computer's RTC battery is a lithium battery and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled or disposed of.
Page 159: Care And Use Of The Battery Pack
The battery pack is a lithium ion battery, which can explode if not replaced, used, handled or disposed of properly. Dispose of the battery as required by local ordinances or regulations. Use only batteries recommended by TOSHIBA as replacements. ■ Charge the battery pack only in an ambient temperature between 5 and 35 degrees Celsius.
Page 160: Battery Charging Notice
Power and Power-up Modes Use only the computer connected to an AC power source or the optional TOSHIBA Battery charger to charge the battery pack. Never attempt to charge the battery pack with any other charger. Time The following table shows the approximate time required to fully charge a discharged battery.
Page 161: Monitoring Battery Capacity
Power and Power-up Modes Repeat these steps two or three times until the battery recovers normal capacity. Monitoring battery capacity Remaining battery power can be monitored using the following methods. ■ Clicking the battery icon on the task bar ■ Via the Battery Status in the Windows Mobility Center window ■...
Page 162: Retaining Data With Power Off
Power and Power-up Modes Retaining data with power off When you turn off your computer with fully charged batteries, the batteries retain data for the following approximate time periods. Retention Time Battery type State and Retention Time Battery pack 2 days for 12 cell, 1 day for 6 cell, 0.5 day for 3 cell (sleep mode) 20 days for 12 cell, 10 days for 6 cell, 5 days for 3 cell (shut down mode)
Page 163: Replacing The Battery Pack
Power and Power-up Modes Replacing the battery pack Please be aware that the battery pack is classified as a consumable item. The operating life of the battery pack will gradually reduce through repeated charging and discharging, and will need to be replaced when it reaches the end of its operating life.
Page 164 Power and Power-up Modes 6. Slide and hold the battery release latch (1) to disengage the battery pack and then remove it from the computer (2). Figure 6-2 Releasing the battery pack (2) To install a battery, follow the steps as detailed below: 1.
Page 165: Toshiba Password Utility
Power and Power-up Modes TOSHIBA Password Utility The TOSHIBA Supervisor Password Utility allows you to maintain an additional level of security and provides two levels of password security: User and Supervisor. Passwords set in TOSHIBA Supervisor Password Utility are different from ®...
Page 166: Windows Utilities
Power and Power-up Modes The password is necessary only if the computer was shut down in boot mode, not in Hibernation or Sleep mode. To enter a password manually, follow these steps: 1. Turn on the power as described in Chapter 3, Getting Started. The following message will appear in the LCD: Enter Password [xxxxxxxx] At this point, the hotkeys Fn + F1 to F9 do not work.
Page 167: System Auto Off
Power and Power-up Modes If the panel power off function is enabled and you manually shut down Windows, do not close the computer's display panel until the shut down process has been completed. System auto off This feature turns the system off automatically if it is not used for a set duration.
Page 168: Chapter 7 Hw Setup And Passwords
Password, Display, Boot Priority, Keyboard, USB, LAN, LED Illumination and Button Setting. If the supervisor password is set, access to the TOSHIBA HW Setup program can be prevented when the user password is used to log on to the computer.
Page 169: User Password
HW Setup and Passwords General This window displays the BIOS version and contains two buttons: Default Return all HW Setup values to the factory settings. About Display the HW Setup version. Setup This field displays BIOS Version and date. When finish BIOS update, please restart your computer and press F2 into BIOS setup manual and load BIOS default one time.
Page 170: Boot Priority
HW Setup and Passwords Not registered If they do not match, the following message appears. You must repeat step 1. Incorrect Password!!! If you enter the password incorrectly three times in a row, the computer will shut down. You will not be able to access the password option in the HW Setup. In this case you must turn the power off and back on to retry the procedure.
Page 171 HW Setup and Passwords Enabled Enables the Wake-up on Keyboard feature. Disabled Disables the Wake-up on Keyboard function (Default). Legacy USB Support Use this option to enable or disable USB Legacy Emulation. If your operating system does not support USB, you can still use a USB mouse and keyboard by setting the USB Legacy Emulation item to enabled.
Page 172: Keyboard Backlight
HW Setup and Passwords Illumination Illumination ON/OFF This feature allows you to set conditions for Front Edge Logo LED, touchpad illumination LED and Function button backlight LED. (Depending on the model you purchased) On. (Default) Off. Keyboard Backlight Auto Keyboard backlight will be on when hit any key When [Fn + ] is pressed, keyboard backlight Fn +...
Page 173: Chapter 8 Optional Devices
Chapter 8 Optional Devices Optional devices can expand the computer's capabilities and its versatility. This chapter describes the connection or installation of the following devices: To connect optional devices (such as USB device or External monitor) to the computer, be sure to check the shape and orientation of the connector before connecting.
Page 174: Expresscard
The computer is equipped with a single ExpressCard slot into which any ExpressCard device that meets industry standards, either manufactured by TOSHIBA or another vendor, can be installed. The slot supports hot plug connection and utilizes the PCI Express interface that supports the reading and writing of data at a theoretical maximum rate of 2.5Gbps.
Page 175: Removing An Expresscard
Optional Devices Figure 8-1 Inserting the ExpressCard 6. After inserting the ExpressCard you should refer to its documentation and also check the configuration in Windows in order to ensure that it is correct. Removing an ExpressCard To remove an ExpressCard, follow the steps as detailed below. 1.
Page 176: Bridge Media Slot
Optional Devices Bridge media slot The computer is equipped with a Bridge media slot that can accommodate some kinds of memory media with various memory capacities so that you can easily transfer data from devices, such as digital cameras and Personal Digital Assistants.
Page 177: Memory Media
Optional Devices Memory media This section provides the important safety precautions in order to handle your memory media. Points to note about the SD/SDHC memory card SD/SDHC memory cards comply with SDMI (Secure Digital Music Initiative), which is a technology adopted to prevent unlawful copy or playback of digital music.
Page 178: Additional Memory Module
You can access the inserted memory modules efficiently in dual channel. ■ Use only memory modules approved by TOSHIBA. ■ Do not try to install or remove a memory module under the following conditions.
Page 179: Installing A Memory Module
Optional Devices Use a # 0-point Phillips screwdriver to remove and fasten the screws - the use of an incorrect screwdriver can damage the screw heads. Installing a memory module The computer contains slots for two memory modules, one positioned immediately over the other - the procedures are the same for installing either module.
Page 180 Optional Devices ■ Align the grooves along the edges of the memory module with the locking tabs on the connector and insert the memory module into the connector firmly. If you find it difficult to install the memory module, gently prise the locking tabs outwards using the tip of your finger. Please also ensure that you hold the memory module along its left and right hand edges - the edges with the grooves in.
Page 181: Battery Packs
Optional Devices Removing a memory module To remove the memory module, follow the steps as detailed below: 1. Set the computer to Boot Mode and turn its power off - make sure the Power indicator is off (refer to the Turning off the power section in Chapter 3,...
Page 182: Usb Floppy Diskette Drive
Optional Devices USB floppy diskette drive The USB floppy diskette drive accommodates either a 1.44MB or 720KB a 3 2/1" floppy diskette and connects to one of the computer's USB ports. The USB floppy diskette drive is available only as an option. 1.
Page 183 Optional Devices In use, the following should be noted regarding the operation of the USB floppy diskette drive: ■ The drive should be placed on a flat, horizontal surface. ■ Do not set the drive on an incline greater than 20° while it is operating. ■...
Page 184: Esata (External Serial Ata)
Optional Devices Disconnecting the USB floppy diskette drive When you have finished using the USB floppy diskette drive, you can follow the procedures below in order to disconnect it: 1. Wait for the Disk-In-Use Indicator light to go out to make sure all floppy diskette activity has stopped.
Page 185: External Monitor
Optional Devices ■ A connected eSATA device may not be recognized if it is connected to the computer's eSATA/USB combo port while the computer is in Sleep Mode or Hibernation Mode. If this occurs, disconnect the eSATA device and then reconnect the device while the computer is turned on. ■...
Page 186 Optional Devices Figure 8-9 Connecting the monitor cable to the external monitor port 3. Turn the external monitor’s power on. 4. Turn the computer's power on. Some models are equipped with an external monitor port. When you turn on the power, the computer will automatically recognize the monitor and determine whether it is a color or monochrome device.
Page 187: Hdmi
Optional Devices HDMI The Video data on your computer can be viewed on a TV set. To do so, connect your computer’s HDMI out port to the TV using the HDMI out cable. You can use the hotkeys FN + F5 to change the display device. Refer to Chapter 5, Keyboard.
Page 188: Settings For Display Video On Hdmi
Optional Devices When connecting or disconnecting an HDMI device to or from the computer, only do so when the computer is turned on or when the computer is completely turned off. Do not do so when the computer is in Sleep Mode or Hibernation Mode.
Page 189 TV can be used to operate some of the computer functions. Using REGZA Link (PC Control) Toshiba notebooks with REGZA Link include a Toshiba utility dedicated to take advantage of its capabilities which can allow you to: ■...
Page 190: Security Lock
Optional Devices 4. Turn the computer on. Some models are equipped with a DisplayPort. Security lock A security locks enable you to anchor your computer to a desk or other heavy object in order to help prevent unauthorized removal or theft. The computer has a security lock slot on its right side into which you can attach one end of the security cable, while the other end attaches to a desk or similar object.
Page 191: Troubleshooting
Chapter 9 Troubleshooting TOSHIBA have designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause. All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place.
Page 192: Preliminary Checklist
Troubleshooting Preliminary checklist You should always consider the simplest solution first - the items detailed in this checklist are easy to fix and yet may cause what appears to be a serious problem: ■ Make sure you turn on all peripheral devices before you turn on the computer - this includes your printer and any other external device you are using.
Page 193: Hardware And System Checklist
Before using a peripheral device or application software that is not an authorized Toshiba part or product, make sure the device or software can be used with your computer. Use of incompatible devices may cause injury or may damage your computer.
Page 194: Self Test
This message remains on the screen for a few seconds. If the self test is successful, the computer tries to load the operating system according to how the Boot Priority option is set within the TOSHIBA HW Setup program. If any of the following conditions are present, the self test has failed: ■...
Page 195: Overheating Power Down
Troubleshooting Overheating power down If the processor's temperature reaches an unacceptably high level with either setting, the computer will automatically shut down to prevent any damage - in this instance all unsaved data in memory will be lost. Problem Procedure Computer shuts down Leave the computer off until the DC IN indicator and DC IN indicator...
Page 196 Troubleshooting Battery If you suspect a problem with the battery, you should check the status of the DC IN indicator as well as the Battery indicator. Please refer to Chapter Power and Power-up Modes for more information on these indicators, together with general battery operation.
Page 197: Real Time Clock
3. Press [F5]/[F6] to set the time in [System Date/Time. Time]. Password Problem Procedure Cannot enter Please refer to the TOSHIBA Password Utility password section in Chapter 6, Power and Power-up Modes for further information. Keyboard Keyboard problems can be caused by the setup and configuration of the...
Page 198: Internal Display Panel
Alternatively you may wish to run the TOSHIBA PC Diagnostic Tool to check the general operation of the computer. If you are still unable to resolve the problem, contact your reseller, dealer or service provider.
Page 199: Solid State Drive
- if so remove it and try to start the computer again. If this has no effect, check the Boot Priority setting within the TOSHIBA HW Setup utility- please refer to the Boot Priority section in...
Page 200 Troubleshooting DVD Super Multi drive For further information, please refer to Chapter 4, Operating Basics. Problem Procedure You cannot access a Make sure the drive's disc tray is securely closed - CD/DVD in the drive press it gently into the computer until it clicks into place.
Page 201 Troubleshooting USB floppy diskette drive The USB floppy diskette drive is available only as an option. For further information, please refer to Chapter 4, Operating Basics. Problem Procedure Drive does not operate Check the connection between the computer and the drive to ensure that it is properly attached. Some programs run The computer's software or hardware correctly but others do...
Page 202 Troubleshooting SD/SDHC memory card, miniSD/microSD Card For further information, please refer to Chapter 8, Optional Devices. Problem Procedure SD/SDHC memory Remove the SD/SDHC memory card, card, miniSD/microSD miniSD/microSD Card from the computer and Card error occurs then reinsert it in order to ensure it is firmly connected.
Page 203: Xd Picture Card
Troubleshooting Memory Stick/Memory Stick PRO/Memory Stick PRO Duo For further information, please refer to Chapter 8, Optional Devices. Problem Procedure Memory Stick/Memory Remove the Memory Stick/Memory Stick Stick PRO/Memory PRO/Memory Stick PRO Duo from the computer Stick PRO Duo error and then reinsert it in order to ensure it is firmly occurs connected.
Page 204: Infrared Receiver Window
Troubleshooting MultiMediaCard For further information, please refer to Chapter 8, Optional Devices. Problem Procedure MultiMediaCard error Remove the MultiMediaCard from the computer occurs and then reinsert it in order to ensure it is firmly connected. If the problem persists, then you should refer to the documentation supplied with your MultiMediaCard for further information.
Page 205 Troubleshooting Problem Procedure Double-tapping does In this instance, you should initially try changing not work the double-click speed setting within the Mouse Control utility. 1. To access this utility, click Start → Control Panel → Hardware and Sound → Mouse icon.
Page 206: Usb Mouse
Troubleshooting USB mouse Problem Procedure On-screen pointer In this instance the system might be busy. Try moving the mouse again after waiting a short does not respond to while. Check to make sure the Touchpad isn't mouse operation enabled. Press the Touchpad Enable/disable button below the spacebar.
Page 207: Fingerprint Sensor
Troubleshooting Fingerprint Sensor Problem Procedure Reading of the In this instance you should try the fingerprint reading operation again using the correct finger fingerprint was not position - please refer to Using the Fingerprint successful. Sensor in Chapter 4, Operating Basics for further information.
Page 208 Troubleshooting Problem Procedure When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply may be stopped for safety reasons. When this happens, disconnect an external device if some external devices are connected.
Page 209: Esata Device
Troubleshooting Problem Procedure External devices Some external devices may not work when connected to a compatible port when the "USB connected to the Sleep and Charge function" is [Enabled]. compatible ports do not work when Reconnect the external device after turning ON connected to a the computer.
Page 210 Troubleshooting Additional memory module Please also refer to Chapter 8, Optional Devices, for further information on installing and removing memory modules. Problem Procedure If there is a memory In the event of Power indicator flashes when the malfunction, the Power computer is turned on you should initially ensure indicator will repeatedly that the installed memory module(s) are...
Page 211: Volume Control
Troubleshooting Problem Procedure Check within the Windows Device Manager application to ensure the sound function is enabled. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. Annoying sound is In this instance you may be experiencing heard feedback from either the internal microphone or an external microphone connected to the...
Page 212 Troubleshooting Problem Procedure No display Try adjusting the contrast and brightness controls on the external monitor. Press the FN + F5 hot key in order to change the display priority and ensure that it is not set for the internal display panel only. Check to see if the external monitor is connected.
Page 213 Troubleshooting Problem Procedure You place a call, but a Make sure that the settings are correct within connection can’t be your communication application. made After making a call you Ensure that the communication application's tone can’t hear a ring or pulse dialling selection feature is set correctly. Communication is cut The computer will automatically cut off off unexpectedly...
Page 214 Troubleshooting Wireless LAN If the following procedures do not restore LAN access, consult your LAN administrator. For more information on wireless communication, refer to Chapter 4, Operating Basics. Problem Procedure Cannot access Make sure the computer’s wireless Wireless LAN communication switch is set to on. Bluetooth For further information on Bluetooth wireless communication, please refer to Chapter 4,...
Page 215: Hdmi Monitor Output Function
Troubleshooting HDMI monitor output function Problem Procedure No display Try adjusting the contrast and brightness controls on the television. Press the FN + F5 hot key in order to change the display priority and ensure that it is not set for the internal display panel only.
Page 216: Video Playback
Troubleshooting Video Playback Problem Procedure DVD does not play Try setting the configuration in the BIOS setup. smoothly when using However, note that when the BIOS setup the Windows Media configuration is modified, the power saving Center of the DVD function of PCI Express becomes disabled.
Page 217: Toshiba Support
Troubleshooting TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first.
Page 218 Troubleshooting Where to write If you are still unable to solve the problem and suspect that it is hardware related, write to TOSHIBA at the nearest location listed below: Outside of Europe In Europe Australia Germany & Austria TOSHIBA Australia Pty. Ltd.
Page 219: Disclaimers
95°F) or >25°C (77°F) at high altitude (all temperature references are approximate and may vary depending on the specific computer model - please refer to your computer documentation or visit the Toshiba website at www.pcsupport.toshiba.com for details). CPU performance may also vary from specifications due to design configuration.
Page 220: Memory (Main System)
Read additional restrictions under "Environmental Conditions" in your computer documentation. Contact Toshiba Technical Service and Support for more information. 64-Bit Computing 64-bit processors are designed to take advantage of 32 and 64 bit computing.
Page 221: Battery Life
Published battery life numbers are achieved on select models and configurations tested by Toshiba at the time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power.
Page 222: Wireless Lan
Disclaimers Wireless LAN The transmission speed over the wireless LAN and the distance over which wireless LAN can reach may vary depending on surrounding electromagnetic environment, obstacles, access point design and configuration, and client design and software/hardware configurations.The actual transmission speed will be lower than the theoretical maximum speed.
Page 223: Lcd Brightness And Eye Stain
Disclaimers LCD Brightness and Eye Stain Your display panel has a brightness approaching that of a TV device. We recommend that you adjust the brightness of your LCD to a comfortable level to prevent possible strain on your eyes. TV Tuner TV Tuner will function only in the country where the computer was purchased.
Page 224 Table of Contents Specifications................A-1 Appendix A Display Controller................. B-1 Appendix B V.90/V.92..................C-1 Appendix C Wireless LAN................. D-1 Appendix D AC Power Cord and Connectors..........E-1 Appendix E TOSHIBA PC Health Monitor ............F-1 Appendix F User’s Manual Appendixes-1...
Page 225: Specifications
Appendix A Specifications This appendix summarizes the computer’s technical specifications. Environmental requirements Operating Non-operating Ambient 5°C to 35°C -20°C to 60°C temperature Relative humidity 20% to 80% 10% to 90% Altitude (from 0 to 3,000 meters 0 to 10,000 meters sea level) Power Requirements AC adaptor...
Page 226 Built-in Modem The ability of this feature is depending on the model you purchased. Network control unit (NCU) Type of NCU Type of line Telephone line (analog only) Type of dialing Pulse Tone Control command AT commands EIA-578 commands Monitor function Computer’s speaker Communication specifications Communication...
Page 227: Appendix B Display Controller
Appendix B Display Controller Display controller The display controller interprets software commands into hardware commands that turn particular pixels on or off. The controller is an advanced Video Graphics Array (VGA) that provides Super VGA (SVGA) and Extended Graphics Array (XGA) support for the internal LCD and external monitors.
Page 228: V.90/V.92 Mode
Appendix C V.90/V.92 The TOSHIBA internal modem uses V.90 technology. The modem is capable of downstream speeds of 56Kbps (kilobits per second) when connected to an Internet service provider that supports V.90/V.92. As with any modem, the actual throughput (speed of data transfer) depends on analog telephone line conditions, which can vary considerably.
Page 229 Table Result codes for a V.90 connection Result code Description CONNECT 32000 EC* Connection at 32000 bits/s CONNECT 36000 EC* Connection at 36000 bits/s CONNECT 40000 EC* Connection at 40000 bits/s CONNECT 44000 EC* Connection at 44000 bits/s CONNECT 48000 EC* Connection at 48000 bits/s CONNECT 52000 EC* Connection at 52000 bits/s...
Page 230: At Command
AT Command -V90=* V.90 Dial Line Rate -V90 sets the maximum V.90 downstream that the modem attempts to connect -V90=0 V.90 disabled -V90=1 V.90 enabled: automatic speed selection - maximum modem speed(default) User’s Manual...
Page 231: Appendix D Wireless Lan
Appendix D Wireless LAN This appendix is intended to help you get your Wireless LAN network up and running, with a minimum of parameters. Card Specifications Form Factor Mini Card ■ IEEE 802.11 Standard for Wireless LANS Compatibility ■ Wi-Fi (Wireless Fidelity) certified by the Wi-Fi Alliance.
Page 232: Radio Characteristics
Subject to the radio regulations that apply in the countries/regions, your Wireless LAN card may support a different set of 5 GHz/2.4 GHz channels. Consult your Authorized Wireless LAN or TOSHIBA Sales office for information about the radio regulations that apply in the countries/regions.
Page 233 Table Wireless IEEE 802.11 Channels Sets (Revision B and G) Frequency Range Channel ID 2400-2483.5 MHz 2412 2417 2422 2427 2432 2437 2442 2447 2452 2457* 2462 2467* 2472* When installing Wireless LAN cards, the channel configuration is managed as follows: ■...
Page 234 Table Wireless IEEE 802.11 Channels Sets (Revision A) Frequency Range Channel ID 5150-5850 MHz Note 5180 5200 5220 5240 5260 5280 5300 5320 5500 5520 5540 5560 5580 5600 5620 5640 5660 5680 5700 5745 US only 5765 US only 5785 US only 5805...
Page 235 *1 Factory-set default channels *2 Refer to the sheet Approved Countries/Regions for use for the countries/regions that in which these channels can be used. *3 These channels are available to A/B/G/N combo type only. *4 Available Area: US (USA, CANADA) only. User’s Manual...
Page 236: Ac Power Cord And Connectors
Appendix E AC Power Cord and Connectors The AC input plug of power cord must be compatible with various international AC power outlets. Power cords need to meet the local standards and the specifications listed as below: Length: Minimum 1.7 meters Wire size: Minimum 0.75 mm Current rating:...
Page 237: Certification Agencies
Certification agencies Europe: Austria: Italy: Belgium: CEBEC The Netherlands: KEMA Denmark: DEMKO Norway: NEMKO Finland: FIMKO Sweden: SEMKO France: LCIE Switzerland: Germany: United Kingdom: Outside of Europe: U.S. and Canada: UL listed and CSA certified No. 18 AWG, Type SVT or SPT-2 China: CCC, CQC India:...
Page 238 United Kingdom Australia Europe Canada China User’s Manual...
Page 239: Toshiba Pc Health Monitor
Once enabled, you may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via Uninstall a program in the Control Panel. Doing so will automatically delete all collected information from the HDD.
Page 240: Starting The Toshiba Pc Health Monitor
■ Double click TOSHIBA PC Health Monitor in the Welcome Center. ■ Click Start → All Programs → TOSHIBA → Utilities → PC Health Monitor. ■ Click the icon in the notification area, then click the "TOSHIBA PC Health Monitor is not enabled. Please click here for more details."...
Page 241 Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AACS: advanced access content system AC: Alternating current ACPI: Advanced Configuration and Power Interface ASCII: American Standard Code for Information Interchange BIOS: basic input/output system bps: bits per second CD: compact disc...
Page 242 Glossary GPS: Global Positioning System HD+: High Definition Plus IDE: integrated drive electronics IEEE: Institute of Electrical and Electronics Engineers I/O: input/output IrDA: Infrared Data Association IRQ: interrupt request KB: kilobyte LAN: local area network LCD: liquid crystal display LED: light emitting diode MB: megabyte MMC: multi media card OCR: optical character recognition (reader)
Page 243 Glossary alphanumeric: Keyboard characters including letters, numbers and other symbols, such as punctuation marks or mathematical symbols. alternating current (AC): Electric current that reverses its direction of flow at regular intervals. analog signal: A signal whose characteristics such as amplitude and frequency vary in proportion to (are an analog of) the value to be transmitted.
Page 244 Glossary buffer: The portion of the computer’s memory where data is temporarily stored. Buffers often compensate for differences in the rate of flow from one device to another. bus: An interface for transmission of signals, data or electric power. byte: The representation of a single character. A sequence of eight bits treated as a single unit;...
Page 245 Glossary compatibility: 1) The ability of one computer to accept and process data in the same manner as another computer without modifying the data or the media upon which it is being transferred. 2) the ability of one device to connect to or communicate with another system or component.
Page 246 Glossary device driver: A program (called a "driver") that permits a computer to communicate with a device. dialog box: A window that accepts user input to make system settings or record other information. disable: To turn a computer option off. See also enable. Digital Audio: An audio compression standard that enables high-quality transmission and real-time playback of sound files.
Page 247 (FDD): An electromechanical device that reads and writes to floppy diskettes. Fn-esse: A TOSHIBA utility that lets you assign functions to hot keys. folder: An icon in Windows used to store documents or other folders. format: The process of preparing a blank disk for its first use. Formatting establishes the structure of the disk that the operating system expects before it writes files or programs onto the disk.
Page 248 FN, can be used to set system parameters, such as speaker volume. HW Setup: A TOSHIBA utility that lets you set the parameters for various hardware components. icon: A small graphic image displayed on the screen or in the indicator panel.
Page 249 Glossary I/O: Input/output. Refers to acceptance and transfer of data to and from a computer. I/O devices: Equipment used to communicate with the computer and transfer data to and from it. IrDA 1.1: An industry standard that enables cableless infrared serial data transfer at speeds of up to 4 Mbps.
Page 250 Glossary memory: Typically refers to the computer's main memory, where programs are run and data is temporarily stored and processed. Memory can be volatile and hold data temporarily, such as RAM, or it can be nonvolatile and hold data permanently, such as ROM. A computer's main memory is RAM.
Page 251 The electrical connection through which the computer sends and receives data to and from devices or other computers. Power Saver: A TOSHIBA utility that lets you set the parameters for various power-saving functions. program: A set of instructions a computer can execute that enables it to achieve a desired result.
Page 252 A Class A device is sufficient for office use. Class B provides a more stringent classification for home equipment use. TOSHIBA portable computers comply with Class B computing device regulations. Random Access Memory (RAM): Volatile memory that can be written to as well as read.
Page 253 TFT display: A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology with thin film transistor (TFT) to drive each cell. Touch Pad: A pointing device integrated into the TOSHIBA computer palm rest. USB: Universal Serial Bus. This serial interface lets you communicate with several devices connected in a chain to a single port on the computer.
Page 254 Glossary ® Wi-Fi : A registered trademark term of the Wi-Fi Alliance that stands for Wireless Fidelity, and is another term for the communication protocol to permit an Ethernet connection using wireless communication components. window: A portion of the screen that can display its own application, document or dialog box.
Page 255 Bluetooth, 1-11, 4-43 Bluetooth Stack for Windows by Fingerprint Sensor Toshiba, 1-16 problems, 9-17 problems, 9-24 FN + 1 (TOSHIBA Zooming Utility Bridge media slot, 1-9, 2-1, 8-4 reduce), 5-4 indicator, 2-16 FN + 2 (TOSHIBA Zooming Utility using, 8-4...
Page 256 Mute, 5-3 Media care, 4-27 Output, 5-3 CD/DVDs, 4-28 Power Plan, 5-3 Memory, 1-4 Sleep, 5-3 expansion, 1-20 TOSHIBA Zooming Utility installing, 8-7 (enlarge), 5-4 removing, 8-9 TOSHIBA Zooming Utility Modem, 1-11, 4-37 (reduce), 5-4 connecting, 4-39 Touch Pad, 5-4...
Page 257 6-11 Solid State Drive, 9-9 Pointing device Sound system, 9-20 Touch Pad, 2-11, 4-1 System start-up, 9-4 Ports, 1-8 TOSHIBA support, 9-27 External monitor, 1-8 Touch Pad, 9-14 USB, 1-8 USB device, 9-17 Power USB floppy diskette drive, 9-11...
Page 258 TOSHIBA Assist, 1-16 TOSHIBA ConfigFree, 1-17 TOSHIBA Disc Creator, 1-17, 4-21 TOSHIBA HDD Protection, 1-14 TOSHIBA PC Diagnostic Tool, 1-15 TOSHIBA support, 9-27 TOSHIBA Zooming Utility, 1-15 Touch Pad, 1-8 using, 4-1 USB device, 1-8 problems, 9-17 USB floppy diskette drive, 8-10...

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Satellite a500d Satellite a500 series satellite pro a500 series satellite a500d series satellite pro a500d series

Toshiba Satellite A500 User Manual

Table of Contents

Chapter 1 Introduction

Chapter 2 The Grand Tour

Chapter 3 Getting Started

Chapter 4 Operating Basics

Chapter 5 The Keyboard

Chapter 6 Power and Power-Up Modes

Chapter 7 HW Setup and Passwords

Chapter 8 Optional Devices

Chapter 9 Troubleshooting

Chapter 10 Disclaimers

Appendix A

Appendix B Display Controller

Appendix C

Appendix D Wireless LAN

Appendix E

Appendix F

Pointing Device/Settings for Display Video on HDMI

Quick Links

Chapters

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Summary of Contents for Toshiba Satellite A500