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Table of Contents

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User's Manual
PORTÉGÉ M930
Series

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Table of Contents
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Summary of Contents for Toshiba Portege M930 Series

  • Page 1 User's Manual PORTÉGÉ M930 Series...
  • Page 2: Table Of Contents

    Internal Hardware Components ............2-8 Chapter 3 Operating Basics Operating the Tablet ................3-1 Changing the Screen Orientation ............3-2 TOSHIBA Pointing Device ..............3-3 The Keyboard ..................3-7 Wireless communications ..............3-11 LAN ....................... 3-15 Optional devices .................. 3-16 Memory media slot ................
  • Page 3 Special features ..................4-4 TOSHIBA Desk Band ................4-6 TOSHIBA Face Recognition ..............4-7 TOSHIBA Password Utility ..............4-11 HW Setup ....................4-12 TOSHIBA PC Health Monitor .............. 4-17 System Recovery ................4-18 Chapter 5 Power and Power-Up Modes Power conditions ................... 5-1 Monitoring of power condition .............
  • Page 4 Intel Corporation. Windows, Microsoft and Windows logo are registered trademarks of Microsoft Corporation. Bluetooth is a trademark owned by its proprietor and used by TOSHIBA under license. HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.
  • Page 5: Fcc Information

    Only peripherals complying with the FCC class B limits may be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s External RGB monitor port, Universal Serial Bus (USB...
  • Page 6 EMC (Electromagnetic Compatibility) and safety standards. However, TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented. In this case the persons who have connected/implemented those options/cables have to provide assurance that the system (PC plus options/cables) still fulfils the required standards.
  • Page 7: Video Standard Notice

    Note that Canadian Department of Communications (DOC) regulations provide, that changes or modifications not expressly approved by TOSHIBA Corporation could void your authority to operate this equipment. This Class B digital apparatus meets all requirements of the Canadian Interference-Causng Equipment Regulations.
  • Page 8 For more detailed information about the collection and recycling programmes available in your country, please visit our website (http://eu.computers.toshiba-europe.com) or contact your local city office or the shop where you purchased the product. Disposal of batteries and/or accumulators...
  • Page 9: Following Information Is Only For Turkey

    The new European Union (EU) chemical regulation, REACH (Registration, Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007. TOSHIBA will meet all REACH requirements and is committed to provide our customers with information about the chemical substances in our products according to REACH regulation.
  • Page 10 ENERGY STAR logo on the computer and the following information applies. TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency. Your computer...
  • Page 11: Preface

    PORTÉGÉ M930 Preface Congratulations on your purchase of this tablet computer. This powerful computer provides excellent expansion capability, includes multimedia functionality, and is designed to provide years of reliable, high-performance computing. This manual tells how to set up and begin using your computer. It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting.
  • Page 12 PORTÉGÉ M930 Messages Messages are used in this manual to bring important information to your attention. Each type of message is identified as shown below. Indicates a potentially hazardous situation, which could result in death or serious injury, if you do not follow instructions. Pay attention! A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment.
  • Page 13: General Precautions

    PORTÉGÉ M930 General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual.
  • Page 14: Instruction Manual For Safety And Comfort

    PORTÉGÉ M930 Stress injury Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use. It also includes information on work space design, posture and lighting that can help reduce physical stress.
  • Page 15: Chapter 1 Getting Started

    Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. In this manual, both words "tablet" and "computer" refer to the TOSHIBA tablet computer. Equipment checklist Carefully unpack your tablet, taking care to save the box and packaging materials for future use.
  • Page 16: Getting Started

    PORTÉGÉ M930 TOSHIBA eco Utility TOSHIBA HW Setup Utility TOSHIBA Desk Band TOSHIBA Value Added Package TOSHIBA Web Camera Application TOSHIBA Face Recognition TOSHIBA HDD/SSD Alert Utility TOSHIBA Service Station TOSHIBA PC Health Monitor User's Manual (this manual) You may not have all the software listed above depending on the model you purchased.
  • Page 17: Changing To The Laptop Mode

    PORTÉGÉ M930 About the Laptop mode The tablet can be used as a tablet PC or as a normal laptop PC. When using as a tablet PC, you can operate it with the supplied Tablet PC Pen. In this manual, the use as a tablet PC is called "Tablet mode", and the use as a normal laptop PC is called "Laptop mode".
  • Page 18: Connecting The Ac Adaptor

    DC power and reduces the voltage supplied to this tablet. Always use the TOSHIBA AC adaptor that was included with your tablet, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the tablet. Use of an incompatible AC adaptor could cause fire or damage to the tablet possibly resulting in serious injury.
  • Page 19 PORTÉGÉ M930 Always use or purchase power cables that comply with the legal voltage and frequency specifications and requirements in the country of use. Failure to do so could result in a fire or electric shock, possibly resulting in serious injury. The supplied power cord conforms to safety rules and regulations in the region the product is bought and should not be used outside this region.
  • Page 20: Turning On The Power

    PORTÉGÉ M930 Either a 2-pin or 3-pin adaptor/cord will be included with the tablet depending on the model. Connect the AC adaptor’s DC output plug to the DC IN 19V jack on the left of the tablet. Figure 1-5 Connecting the DC output plug to the tablet 1.
  • Page 21: Turning Off The Power

    PORTÉGÉ M930 When it is displayed, be sure to read the Software License Terms carefully. Turning off the power The power can be turned off in one of three modes, either Shut Down Mode, Hibernation Mode or Sleep Mode. Shut Down Mode When you turn off the power in Shut Down Mode, no data will be saved and the tablet will boot to the operating system's main screen the next time it is turned on.
  • Page 22 PORTÉGÉ M930 Before entering Sleep Mode, be sure to save your data. When the AC adaptor is connected, the tablet will go into Sleep Mode according to the settings in the Power Options (to access it, Start -> Control Panel -> System and Security -> Power Options). To restore the operation of the tablet from Sleep Mode, slide the power switch or press any key on the keyboard for a short amount of time.
  • Page 23: Hibernation Mode

    PORTÉGÉ M930 When the tablet is in Sleep Mode, the power indicator will blink amber. If you are operating the tablet on battery power, you can lengthen the overall operating time by turning it off into Hibernation Mode - Sleep Mode will consume more power while the tablet is off.
  • Page 24 PORTÉGÉ M930 Point to the arrow icon ( ) and then select Hibernate from the menu. Automatic Hibernation Mode The tablet can be configured to enter Hibernation Mode automatically when you slide the power switch. In order to define these settings, you can follow the steps as described below: Click Start and click the Control Panel.
  • Page 25: Chapter 2 The Grand Tour

    PORTÉGÉ M930 Chapter 2 The Grand Tour This chapter identifies the various components of the tablet - it is recommended that you become familiar with each before you operate the tablet. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, please refer to the Legal Footnotes section in Appendix C.
  • Page 26 You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger. TOSHIBA Web Camera Application will help you to add various video effects to your video or photograph.
  • Page 27 PORTÉGÉ M930 When recording in dimly lit environments, select "Night Mode" which allows for brighter images with less noise. Microphone The built-in microphone allows you to import and record sounds for your application - please refer to the Sound System section in Chapter 3, Operating Basics for more information.
  • Page 28: Left Side

    PORTÉGÉ M930 DC IN indicator The DC IN indicator normally glows green when power is being correctly supplied from the AC power adaptor. Power indicator The Power indicator normally glows green when the tablet is turned on. However, if you turn the tablet off into Sleep Mode, this indicator will flash amber - approximately two seconds on, two seconds off.
  • Page 29: Right Side

    PORTÉGÉ M930 Universal Serial Bus One Universal Serial Bus port, which complies to (USB 2.0) port the USB 2.0 standard, is provided on the left side of the tablet. Please note that it is not possible to confirm the operation of all functions of all USB devices that are available.
  • Page 30: Back

    PORTÉGÉ M930 Universal Serial Bus One Universal Serial Bus port, which complies to (USB 2.0) port the USB 2.0 standard, is provided on the right side of the tablet. Please note that it is not possible to confirm the operation of all functions of all USB devices that are available.
  • Page 31: Underside

    PORTÉGÉ M930 Figure 2-5 The back of the tablet 1. SAS switch 3. Cooling vent 2. SIM card slot* 4. Tablet PC Pen slot * Provided with some models. Product appearance depends on the model you purchased. SAS switch The function of this switch is equivalent to pressing Ctrl + Alt + Del on a standard computer.
  • Page 32: Internal Hardware Components

    This product includes a battery pack inside. However, please do not attempt to dismount or replace it by yourself. Please contact an authorized Toshiba service provider, if necessary. The rechargeable lithium-ion battery pack provides power to the tablet when the AC adaptor is not connected.
  • Page 33 Footnotes section in Appendix C. The processor type varies depending on model. To check which type of processor is included in your model, open the TOSHIBA PC Diagnostic Tool Utility by clicking Start -> All Programs -> TOSHIBA -> Support & Recovery -> PC Diagnostic Tool.
  • Page 34: Intel Display Power Saving Technology

    PORTÉGÉ M930 Video RAM The memory in the graphics adaptor, used to store the image displayed on a bitmap display. The amount of Video RAM available is dependent on the tablet's system memory. Start -> Control Panel -> Appearance and Personalization ->...
  • Page 35 PORTÉGÉ M930 running under battery mode using the internal LCD display only The Display Power Saving Technology feature is enabled at factory default. If you want to disable the feature, you can disable it. ® The Display Power Saving Technology feature can be disabled in the Intel Graphics and Media Control Panel.
  • Page 36: Chapter 3 Operating Basics

    PORTÉGÉ M930 Chapter 3 Operating Basics This chapter describes the basic operations of your tablet, highlights the precautions that should be taken when using it. Operating the Tablet When operating the tablet, follow the instructions below. Figure 3-1 Operating the tablet Hold the tablet firmly on your forearm.
  • Page 37: Changing The Screen Orientation

    Landscape mode. You can also lock the orientation and always use the tablet in Portrait or Landscape mode. Please refer to the TOSHIBA Desk Band section in Chapter 4, Utilities & Advanced Usage for more information. Always make sure to keep the Web camera on the top (landscape mode) or on the left (Portrait mode) while rotating the screen.
  • Page 38: Toshiba Pointing Device

    In the Portrait mode, some drivers/utilities may not perform install and uninstall operation. If it occurs, switch to the Landscape mode to proceed. TOSHIBA Pointing Device This tablet is equipped with a digitizer screen to allow the use of below point devices.
  • Page 39 PORTÉGÉ M930 Figure 3-5 The Tablet PC Pen 1. Pen point 2. Pen button Pen point Provides the same function as clicking the AccuPoint left control button. Pen button Provides the following function: Right-clicking: Press and hold this button and touch the tip of the pen to an object. Immediately lift it to display a pop-up menu or other actions.
  • Page 40: Removing The Tablet Pc Pen

    It is recommended that you keep another pen set as a spare. You can buy replacement pen sets from your TOSHIBA authorized dealer. TOSHIBA is not liable for any problems arising on the products due to the use of the Tablet PC Pen in an environment where the above conditions are not satisfied or because of its use by unspecified number of users.
  • Page 41: Inserting The Tablet Pc Pen

    PORTÉGÉ M930 Inserting the Tablet PC Pen To insert the Tablet PC Pen, slowly push the Tablet PC Pen into the Tablet PC Pen slot. Figure 3-7 Inserting the Tablet PC Pen 1. Tablet PC Pen slot 2. Tablet PC Pen Pen actions You can use the Tablet PC Pen to enter data, start programs, move objects and execute other actions.
  • Page 42: The Keyboard

    PORTÉGÉ M930 The Keyboard The tablet’s keyboard layouts are compatible with a 104/105-key enhanced keyboard - by pressing some keys in combination, all of the 104/105-key enhanced keyboard functions can be performed on the tablet. The number of keys available on your keyboard will depend on which country/region your tablet is configured for, with keyboards being available for numerous languages.
  • Page 43: Hot Key Functions

    The Hot Key Cards are normally hidden from view. The Cards appear when you press the FN key. To use the Hot Key Cards: Press and hold the FN key. The TOSHIBA Cards appear along the top of the screen. Select the desired option.
  • Page 44: Hot Keys

    For more information, please refer to the TOSHIBA Flash Cards Help file. To access this help, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Flash Cards. In the Settings for Flash Cards window, click the Help button.
  • Page 45: Fn Sticky Key

    Pressing FN + 4 increases the volume in increment. FN Sticky key You can use the TOSHIBA Accessibility Utility to make the FN key sticky, that is, you can press it once, release it, and then press an "F Number"...
  • Page 46: Wireless Communications

    PORTÉGÉ M930 Numeric Mode To turn on Numeric Mode, press FN + F11 - you are able to access numeric characters by using the keys. You are able to press FN + F11 again to turn off this overlay function. Temporarily using normal keyboard (overlay on) While using the overlay, you can temporarily access the normal keyboard functions without having to turn the overlay off:...
  • Page 47: Wireless Lan

    PORTÉGÉ M930 Do not use the Wireless LAN (Wi-Fi) or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields. Interference from a microwave oven or other source can disrupt Wi-Fi or Bluetooth operation. Turn all wireless functionalities off when near a person who may have a cardiac pacemaker implant or other medical electric device.
  • Page 48: Card Specifications

    If this occurs, the outsider may illegally access your system, eavesdrop, or cause the loss or destruction of stored data. TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Card Specifications...
  • Page 49: Bluetooth Wireless Technology

    Authentication prevents access to critical data and makes it impossible to falsify the origin of a message. Encryption prevents eavesdropping and maintains link privacy. Bluetooth Stack for Windows by TOSHIBA Please note that this software is specifically designed for the following operating systems:...
  • Page 50: Lan

    This Bluetooth Stack is based on the Bluetooth Version 1.1/1.2/2.0+EDR/ 2.1+EDR/3.0/3.0+HS specification, depending on the model you purchased. However, TOSHIBA cannot confirm the compatibility between any computing products and/or other electronic devices that use Bluetooth, other than TOSHIBA notebook computers.
  • Page 51: Optional Devices

    PORTÉGÉ M930 If you are using Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T), be sure to connect with a CAT5e cable or higher. You cannot use a CAT3 or CAT5 cable. If you are using Fast Ethernet LAN (100 megabits per second, 100BASE- TX), be sure to connect with a CAT5 cable or higher.
  • Page 52: Memory Media Slot

    Peripheral devices HDMI device Other Security lock Optional TOSHIBA accessories Memory media slot The tablet is equipped with a Memory media slot that can accommodate some kinds of memory media with various memory capacities so that you can easily transfer data from devices, such as digital cameras and Personal Digital Assistants.
  • Page 53: Memory Media

    PORTÉGÉ M930 Figure 3-12 Examples of memory media Secure Digital (SD) microSD card MultiMediaCard Card adaptor and (MMC) microSD card Memory media This section provides the important safety precautions in order to handle your memory media. Points to note about the memory media card SD/SDHC/SDXC memory cards comply with SDMI (Secure Digital Music Initiative), which is a technology adopted to prevent unlawful copy or playback of digital music.
  • Page 54: Media Care

    PORTÉGÉ M930 Memory media format New media cards are formatted according to specific standards. If you wish to reformat a media card, be sure to do so with a device that uses media cards. Formatting an memory media card Memory media cards are sold already formatted in conformity to specific standards.
  • Page 55: Inserting A Memory Media

    PORTÉGÉ M930 Set the write-protect switch to the lock position, if you do not want to record data. Inserting a memory media The following instructions apply to all types of supported media devices. To insert a memory media, follow the steps as detailed below: Turn the memory media so that the contacts (metal areas) are face down.
  • Page 56: Sim Card Slot

    PORTÉGÉ M930 Do not remove the memory media while the tablet is in Sleep or Hibernation Mode. The computer could become unstable or data in the memory media could be lost. Do not remove only the miniSD/microSD Card while leaving the adaptor in the Memory media slot.
  • Page 57: Hdmi

    PORTÉGÉ M930 HDMI An HDMI display device can be connected to the HDMI out port on the computer. To connect the HDMI display device, follow the steps as detailed below: As the port operation of all HDMI (High-Definition Multimedia Interface) display devices have not been confirmed, some HDMI display devices may not function properly.
  • Page 58: Security Lock

    PORTÉGÉ M930 When you change the display output device by hot key like FN + F5, the playback device may not switch automatically. In this case, in order to set the playback device to the same device as the display output device, please adjust the playback device manually by the following steps: Click Start ->...
  • Page 59: Optional Toshiba Accessories

    Align the security cable with the lock slot and secure it in place. Figure 3-16 Security lock 1. Security lock slot Optional TOSHIBA Accessories You are able to add a number of options and accessories in order to make your tablet even more powerful and convenient to use. For reference, the...
  • Page 60: Video Mode

    PORTÉGÉ M930 Microphone Level Follow the steps below to change the microphone recording level. Right click on the speaker icon on the Taskbar, and select Recording devices from the sub menu. Select Microphone, and click Properties. On the Levels tab move the Microphone slider to increase or decrease the microphone volume level.
  • Page 61: Computer Handling

    PORTÉGÉ M930 To open the Screen Resolution dialog, click Start -> Control Panel -> Appearance and Personalization -> Display -> Change display settings. If you are running some applications (for example a 3D application or video playback and so on), you may see some disturbance, flickering or frame dropping on your screen.
  • Page 62: Heat Dispersal

    PORTÉGÉ M930 Before carrying your computer, shut it down, disconnect the AC adaptor and allow it to cool down - a failure to follow this instruction may result in minor heat injury. Be careful not to subject the computer to impact or shock - a failure to follow this instruction could result in damage to computer, computer failure or loss of data.
  • Page 63: Chapter 4 Utilities & Advanced Usage

    TOSHIBA Password The TOSHIBA Password utility allows you to set Utility a password in order to restrict access to the tablet.
  • Page 64 To access this utility, click Start -> All Programs -> TOSHIBA -> Support & Recovery -> TOSHIBA Assist . TOSHIBA ConfigFree TOSHIBA ConfigFree is a suite of utilities that improve the ease and control of communication devices and network connections, help in the...
  • Page 65 Alert Utility the Disk Drive operating status and execute the system backup. To access the utility, click Start -> All Programs -> TOSHIBA -> Support & Recovery -> HDD SSD Alert. TOSHIBA Service Sta- This application allows your tablet to...
  • Page 66: Special Features

    You may not have all the software listed above depending on the model you purchased. Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use. Access each function using the following procedures.
  • Page 67 PORTÉGÉ M930 Intelligent power sup- A microprocessor in the computer's intelligent power supply detects the battery's charge, automatically calculates the remaining battery capacity and protects electronic components from abnormal conditions such as a voltage overload from the AC adaptor. This can be specified in the Power Options.
  • Page 68: Toshiba Desk Band

    TOSHIBA Desk Band starts automatically on Windows startup. Enabling/Disabling TOSHIBA Desk Band You can enable or disable TOSHIBA Desk Band in the following way: Right click anywhere on Windows Taskbar and move to Toolbar. Select TOSHIBA Desk Band to enable the Desk Band or deselect it to disable TOSHIBA Desk Band.
  • Page 69: Toshiba Face Recognition

    1. Rotation lock 3. App Switcher 2. Web camera 4. Magnifier If any of the utilities is not installed, its icon will not be shown on TOSHIBA Desk Band. Rotation lock Click it to toggle between lock/unlock automatic screen rotation.
  • Page 70: How To Register Face Recognition Data

    TOSHIBA does not guarantee that the face recognition utility will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the face recognition software or utility.
  • Page 71: How To Delete Face Recognition Data

    Delete image data, account information, and personal record data created during registration. To delete the Face Recognition Data, follow the steps as described below: To launch this utility, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Face Recognition. The Management screen is displayed.
  • Page 72: How To Launch The Help File

    To launch the help file, click on the Help button in the Management screen. Windows Logon via TOSHIBA Face Recognition This section explains how to login to Windows with TOSHIBA Face Recognition. Two authentication modes are provided. 1:N Mode Login screen: If the face authentication tile is selected by default, you can log in without using the keyboard or mouse.
  • Page 73: Toshiba Password Utility

    Windows password. User Password To start the utility, point to or click the following items: Start -> All Programs -> TOSHIBA -> Support & Recovery -> TOSHIBA Assist -> SECURE -> User password Registered Click to register a password of up to 10 characters. After a password is set, you will be prompted to enter it when you start the tablet.
  • Page 74: Hw Setup

    Accessing HW Setup To run the HW Setup program, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> HWSetup. HW Setup window The HW Setup window contains a number of tabs (General, Password, Display, Boot Setting, Keyboard, USB, SATA, LAN and Advanced) to allow specific functions of the tablet to be configured.
  • Page 75 PORTÉGÉ M930 General This window displays the BIOS/EC version and contains two buttons : Default and About. Default Return all HW Setup values to the factory settings. About Display the HW Setup version. Setup This field displays the installed BIOS version, date and EC version. Password This option allows you to set or reset the user password for power on.
  • Page 76: Boot Setting

    To change the boot drive, follow the steps below. Hold down F12 and boot the tablet. when the TOSHIBA Leading Innovation >>> logo screen appears, release the F12 key. Use the up and down cursor keys to select the boot device you want and press ENTER.
  • Page 77 PORTÉGÉ M930 If a Supervisor Password has been set, manual boot device selection functions may be restricted. The boot device selection methods described above will not change the boot priority settings that have been configured in HW Setup. In addition, if you press a key other than one of those listed, or if the selected device is not installed, the system will continue to boot according to the current and available settings in HW Setup.
  • Page 78 PORTÉGÉ M930 Enabled Enables the USB Legacy Emulation. (Default) Disabled Disabled Disables the USB Legacy Emulation. SATA This feature allows you to set conditions for SATA. SATA Interface setting This feature allows you to set SATA interface setting. Performance Let SSD work with maximum performance. (Default) Battery life Let SSD work with battery life mode.
  • Page 79: Toshiba Pc Health Monitor

    Once enabled, you may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via Uninstall a program in the Control Panel. Doing so will automatically delete all collected information from the SSD.
  • Page 80: System Recovery

    Acceptance" screen. Please carefully read the information displayed. Selecting ACCEPT and clicking OK will enable the program. By enabling the TOSHIBA PC Health Monitor software, you agree with these terms and conditions and to the use and sharing of the collected information. Once...
  • Page 81: Creating Recovery Media

    PORTÉGÉ M930 Follow the on-screen instructions. ® Check your Windows manual for more information on backing up your system (including the system image backup feature). Creating Recovery Media This section describes how to create Recovery Media. Be sure to connect the AC adaptor when you create Recovery Media. Be sure to close all other software programs except the Recovery Media Creator.
  • Page 82 A menu will be displayed from which you should follow the on-screen instructions. When drivers/utilities are installed, you can setup the respective drivers/ utilities from the following place. To open the setup files, Click Start -> All Programs -> TOSHIBA -> Support & Recovery -> Applications and Drivers. User's Manual 4-20...
  • Page 83 Recovery Media. However, if you have already created a "Recovery Media", you can use it to restore the recovery partition. If you have not created "Recovery Media", please contact TOSHIBA support for assistance. Restoring the pre-installed software from the...
  • Page 84: Chapter 5 Power And Power-Up Modes

    PORTÉGÉ M930 Chapter 5 Power and Power-Up Modes The tablet's power resources include the AC adaptor, battery pack and any internal batteries. This chapter provides details on making the most effective use of these resources, and includes information on charging batteries, tips for saving battery power, and information on the different power-up modes.
  • Page 85: Monitoring Of Power Condition

    PORTÉGÉ M930 Power on Power off (no operation) AC adaptor Remaining • Operates battery capacity • LED: connected is above low Battery off battery trigger point DC IN off Remaining • Operates battery capacity • LED: is below low Battery battery trigger point flashes amber...
  • Page 86: Battery

    Indicates a problem with the power supply. You should initially try plugging the AC adaptor into another power outlet - if it still does not operate properly, you should contact TOSHIBA Support. No light Under any other conditions, the indicator does not light.
  • Page 87: Care And Use Of The Battery Pack

    You can change the Real Time Clock settings by turning on the tablet while pressing the F2 key and then release F2 key when the TOSHIBA Leading Innovation >>> logo screen appears. Please refer to Chapter 6 Troubleshooting for further information.
  • Page 88: Battery Charging Notice

    PORTÉGÉ M930 Charging Time (hours) Battery type Power off Power on Battery pack (66Wh, 12cell) about 4 hours about 6 hours RTC battery doesn’t charge doesn’t charge Battery charging notice The battery may not begin charging immediately under the following conditions: The battery is extremely hot or cold (if the battery is extremely hot, it might not charge at all).
  • Page 89: Maximizing Battery Operating Time

    PORTÉGÉ M930 With repeated discharges and recharges, the battery's capacity will gradually decrease. In view of this it will be noted that an often used, older battery will not operate for as long as a new battery even when both are fully charged. Maximizing battery operating time A battery's usefulness depends on how long it can supply power on a single charge, while how long the charge lasts in a battery depends on:...
  • Page 90: Power-Up Modes

    PORTÉGÉ M930 At least once a month, disconnect the tablet from a power source and operate it on battery power until the battery pack fully discharges. Before doing so, follow the steps as detailed below. 1. Turn off the tablet's power. 2.
  • Page 91: System Automatic Sleep/Hibernation

    PORTÉGÉ M930 System automatic Sleep/Hibernation This feature automatically turns off the system in Sleep or Hibernation Mode if the tablet is not used for a set duration. Refer to Special features, in Chapter 4 for an explanation of how to set the duration. User's Manual...
  • Page 92: Troubleshooting

    In reality many problems can be solved simply, but a few may require help from TOSHIBA Support - if you find you need to consult others, be prepared to describe the problem in as much detail as possible.
  • Page 93: Analyzing The Problem

    Always try to make detailed notes of your observations and keep them in a permanent error log - this will help you to describe your problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made will help to identify the problem faster.
  • Page 94: If Something Goes Wrong

    Before using a peripheral device or application software that is not an authorized TOSHIBA part or product, make sure the device or software can be used with your computer. Use of incompatible devices may cause injury or may damage your computer.
  • Page 95: Hardware And System Checklist

    If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact TOSHIBA Support. AC power If you have trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN/Battery indicator.
  • Page 96 If the AC adaptor still does not power the computer, you should contact TOSHIBA Support. Battery If you suspect a problem with the battery, you should check the status of the DC IN indicator as well as the Battery indicator.
  • Page 97: Real Time Clock

    BIOS setup application by using the following steps: Turn on the computer. Press the F2 key when the TOSHIBA Leading Innovation >>> logo screen appears - the BIOS setup application will load. Set the date in the System Date field.
  • Page 98: Solid State Drive

    - if so remove it and try to start the Drive computer again. If this has no effect, check the Boot Priority setting within the TOSHIBA HW Setup utility - please refer to the Boot Setting section in Chapter 4, Utilities &...
  • Page 99: Pointing Device

    If you are still unable to resolve the problem, contact TOSHIBA Support. Pointing device If you are using a USB mouse, you should also refer to both the mouse section in this chapter, and the documentation supplied with your mouse.
  • Page 100: Usb Mouse

    If you are still unable to resolve the problem, contact TOSHIBA Support. USB device In addition to the information in this section, please also refer to the documentation supplied with your USB device.
  • Page 101: External Monitor

    Basics for further information. Volume cannot be adjusted during Windows start up or shut down. If you are still unable to resolve the problem, contact TOSHIBA Support. External monitor Please also refer to Chapter 3, Operating Basics, and to the documentation supplied with your monitor for further information.
  • Page 102 Display error occurs Check that the cable connecting the external monitor to the computer is firmly attached. If you are still unable to resolve the problem, contact TOSHIBA Support. Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the LAN hub.
  • Page 103: Toshiba Support

    If you are still unable to resolve the problem, contact TOSHIBA Support. TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. User's Manual 6-12...
  • Page 104: Before You Call

    Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first. Before contacting TOSHIBA, try the following: Review troubleshooting sections in the documentation supplied with your software and/or peripheral devices.
  • Page 105: Specifications

    PORTÉGÉ M930 Appendix A Specifications This appendix summarizes the computer’s technical specifications. Physical Dimensions Size 329 (w) x 234 (d) x 27.7 (h) millimeters (not including parts that extend beyond the main body). Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5°C (41°F) to 35°C 20% to 80%...
  • Page 106: Ac Power Cord And Connectors

    PORTÉGÉ M930 Appendix B AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Wire size: Minimum 0.75 mm...
  • Page 107 PORTÉGÉ M930 6-15P (250V) or 5-15P (125V) as designated in the U.S. National Electrical code handbook and the Canadian Electrical Code Part II. The following illustrations show the plug shapes for the U.S.A. and Canada, the United Kingdom, Australia, Europe and China. United Kingdom UL approved BS approved...
  • Page 108: Legal Footnotes

    PORTÉGÉ M930 Appendix C Legal Footnotes This chapter states the Legal Footnotes information applicable to TOSHIBA computers. Non-applicable Icons Certain computer chassis are designed to accommodate all possible configurations for an entire product series. Therefore, please be aware that your selected model may not have all the features and specifications corresponding to all of the icons or switches shown on the computer chassis.
  • Page 109: Battery Life

    PORTÉGÉ M930 conditions. Read additional restrictions in your product documentation. Contact TOSHIBA technical service and support, refer to TOSHIBA support section in Chapter 6, Troubleshooting for more information. 64-Bit Computing 64-bit processors are designed to take advantage of 32 and 64 bit computing.
  • Page 110 PORTÉGÉ M930 achieved on select models and configurations tested by TOSHIBA at the time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power. After going through many charge and discharge cycles, the battery will lose its ability to perform at maximum capacity and will need to be replaced.
  • Page 111: Copy Protection

    PORTÉGÉ M930 Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media. User's Manual...
  • Page 112: Appendix D Information For Wireless Devices

    The Wi-Fi CERTIFIED™ logo is a certification mark of the Wi-Fi Alliance Bluetooth wireless technology Interoperability Bluetooth™ Cards from TOSHIBA are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to: Bluetooth Specification Ver.
  • Page 113: Wireless Devices And Your Health

    Because Wireless products operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Wireless products is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
  • Page 114 PORTÉGÉ M930 Italy: For private use, a general authorization is required if WAS/ RLAN’s are used outside own premises. For public use, a general authorization is required. Luxembourg: Implemented General authorization required for network and service supply. Norway: Implemented This subsection does not apply for the geographical area within a radius of 20 km from the centre of Ny-Alesund.
  • Page 115 PORTÉGÉ M930 Restrictions for Use of 5470-5725MHz Frequencies in Europe Italy: For private use, a general authorization is required if WAS/ RLAN’s are used outside own premises. Luxembourg: Implemented General authorization required for network and service supply Russian Limited e.i.r.p 100mW. Permitted to use Federation: only for indoor applications, closed industrial and warehouse areas,...
  • Page 116 PORTÉGÉ M930 designed to provide reasonable protection against harmful interference in a residential installation. Refer to the FCC information section for the detailed information. Caution: Exposure to Radio Frequency Radiation The radiated output power of the Wireless device is far below the FCC radio frequency exposure limits.
  • Page 117: Important Notice

    If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations.
  • Page 118 PORTÉGÉ M930 : This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is impossible to avoid the band of mobile object identification systems. 4. About the JEITA 5GHz Wireless LAN supports W52/W53/W56 Channel. User's Manual...
  • Page 119: Index

    Battery indicator FN + 1 (Reduce) 3-10 Bluetooth FN + 2 (Enlarge) 3-10 Bluetooth Stack for Windows by Toshiba 4-2 FN + ESC (Mute) 3-9 problems 6-12 FN + F1 (Lock) 3-9 FN + F2 (Power Plan) 3-9 Boot Priority 4-14, 4-15...
  • Page 120 PORTÉGÉ M930 Function keys 3-7 cable types 3-15 Graphics controller 2-10 connecting 3-16 problems 6-11 HDMI out port 2-6 Heat dispersal 3-27, 4-5 Media care Card care 3-19 Hibernation Mode 1-9, 4-5 Memory card care 3-19 Hot keys AccuPoint 3-9 memory media card Hibernate 3-9 inserting 3-20...
  • Page 121 6-10 External monitor 6-10 Hardware and system checklist 6-4 Internal display panel 6-6 Keyboard 6-6 LAN 6-11, 6-12 TOSHIBA Assist 4-2 Memory Media Card 6-7 TOSHIBA ConfigFree 4-2 Overheating power down 6-4 TOSHIBA HDD/SSD Alert Pointing device 6-8 Utility 4-3...
  • Page 122 PORTÉGÉ M930 Wireless LAN problems 6-12 User's Manual Index-4...
  • Page 123: Glossary

    PORTÉGÉ M930 Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AC: Alternating current ANSI: American National Standards Institute AMT: Intel Active Management Technology ASCII: American Standard Code for Information Interchange BIOS: basic input/output system bps: bits per second CD: compact disc...
  • Page 124 PORTÉGÉ M930 LAN: local area network LCD: liquid crystal display LED: light emitting diode MB: megabyte MMC: multi media card OCR: optical character recognition (reader) PC: personal computer PCI: peripheral component interconnect RAM: random access memory RGB: red, green, and blue ROM: read only memory RTC: real time clock S/P DIF: Sony/Philips Digital Interface Format...

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