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Toshiba Satellite U500 User Manual
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Toshiba Satellite U500 User Manual

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See also: Maintenance Manual , Manual Del Usuario
User's Manual
Satellite U500/U500D
Satellite Pro U500/U500D
PORTÉGÉ M900/M900D

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Summary of Contents for Toshiba Satellite U500

  • Page 1 User’s Manual Satellite U500/U500D Satellite Pro U500/U500D PORTÉGÉ M900/M900D...

  • Page 2: Table Of Contents

    Conventions ................... xxviii C h a pt er 1 Introduction Equipment checklist ..............1-1 Special features ................1-9 TOSHIBA Value Added Package ..........1-12 Utilities and Applications .............. 1-13 Options ................... 1-17 C h a pt er 2 The Grand Tour Front with the display closed ............
  • Page 3 Using Face Recognition ............... 4-14 Using the optical disc drive ............4-17 Writing CD/DVDs on DVD Super Multi Double Layer drives ..4-24 TOSHIBA Disc Creator ..............4-29 Video ....................4-31 TOSHIBA DVD PLAYER ..............4-33 Media care ..................4-34 Sound system ................
  • Page 4 Keypad overlay ................5-6 Generating ASCII characters ............5-7 C h a pt er 6 Power and Power-Up Modes Power conditions ................6-1 Power indicators ................6-2 Battery types .................. 6-3 Care and use of the battery pack ..........6-5 Replacing the battery pack ............

  • Page 5: Troubleshooting

    C h a pt er 9 Troubleshooting Problem solving process .............. 9-1 Hardware and system checklist ........... 9-3 TOSHIBA support ................9-20 Specifications App end ix A Display Controller App end ix B Wireless LAN App end ix C AC Power Cord and Connectors...
  • Page 6 © 2009 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.

  • Page 7: Fcc Information

    Dolby is a registered trademark of Dolby Laboratories. ExpressCard is a trade mark of PCMCIA. HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. Labelflash™ is a trademark of YAMAHA CORPORATION. Memory Stick and Memory Stick PRO are registered trademarks of SonyCorporation.
  • Page 8 Only peripherals complying with the FCC class B limits may be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s external monitor port, USB port, serial port, parallel port, PS/2...
  • Page 9 ‘CE’ and comply therefore with the applicable harmonized European standards listed under the Low Voltage Directive 2006/95/EC, the EMC Directive 2004/108/ EC and/or R&TTE Directive 1999/5/EC. Responsible for CE- TOSHIBA EUROPE GMBH, Hammfelddamm 8, marking: 41460 Neuss, Germany. Manufacturer: Toshiba Corporation, 1-1 Shibaura 1-chome, Minato-ku, Tokyo, 105-8001, Japan.
  • Page 10 Canadian Department of Communications. Note that Canadian Department of Communications (DOC) regulations provide, that changes or modifications not expressly approved by TOSHIBA Corporation could void your authority to operate this equipment. This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
  • Page 11 Specific switch settings or software setup are required for each network. Refer to the relevant sections of the user guide for more details. The hookflash (timed break register recall) function is subject to separate national type approvals. It has not been tested for conformity to national type regulations, and no guarantee of successful operation of that specific function on specific national networks can be given.
  • Page 12 A06-5003201 A05-0025001 This label is located on the module. User ’s Manual...
  • Page 13 FCC. In the event repairs are ever needed on your modem, they should be performed by TOSHIBA Corporation or an authorized representative of TOSHIBA Corporation.
  • Page 14 D i s co n n e ct i o n If you should ever decide to permanently disconnect your modem from its present line, call the telephone company and let them know of this change. Fa x br an d i n g The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or...
  • Page 15 2. The user manual of analog equipment must contain the equipment’s Ringer Equivalence Number (REN) and an explanation notice similar to the following: The Ringer Equivalence Number (REN) of the modem, which can vary. For the REN of your modem, refer to your computer’s user’s manual. The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface.
  • Page 16 In addition to satisfactory line conditions a modem can only work properly if: a/ it is compatible with the modem at the other end of the call; and b/ the application using the modem is compatible with the application at the other end of the call such as accessing the Internet requires suitable software in addition to a modem.
  • Page 17 Number to program into computer: 0 9 8 7 6 5 4 3 2 1 Note that where DTMF dialing is used, the numbers should be entered normally. The transmit level from this device is set at a fixed level and because of this there may be circumstances where the performance is less than optimal.
  • Page 18 For more detailed information about the collection and recycling programmes available in your country, please visit our website (http:// eu.computers.toshiba-europe.com) or contact your local city office or the shop where you purchased the product. D i sp os al o f b a t te r ie s a n d /o r a c cu m u l at o r s...

  • Page 19: Energy Star Program

    If the model you purchased is compliant, it is labeled with the ENERGY STAR logo on the computer and the following information applies. TOSHIBA. is a partner in the Environmental Protection Agency’s (EPA) Energy Star Program and has designed this computer to meet the latest Energy Star guidelines for energy efficiency.

  • Page 20: Optical Disc Drive Safety Instructions

    Optical disc drive safety instructions Be sure to check the international precautions at the end of this section. Pan as o n ic DV D Su p er Mu lt i (+R D o u b le L ay e r) U J 8 6 2 A /V J 8 62 E T he DVD Super Multi Double Layer drive employs a laser system.
  • Page 21 H i t achi - LG D a t a S t o r a g e, In c . D V D Su pe r Mu l t i (+R D o u b le La y e r ) GU 1 0 N /GU 1 0 F T he DVD Super Multi Double Layer drive employs a laser system.
  • Page 22 H i t achi - LG D a t a S t o r a g e, In c . D V D Su pe r Mu l t i (+R D o u b le La y e r ) GS 2 0 F T he DVD Super Multi Double Layer drive employs a laser system.
  • Page 23 International Precaution CAUTION: This appliance contains a laser system and is classified as a “CLASS 1 LASER PRODUCT.” To use this model properly, read the manual carefully and keep it for your future reference. In case of any trouble with this model, contact your nearest AUTHORIZED service center.
  • Page 24 ADVARSEL: Denne mærking er anbragt udvendigt på apparatet og indikerer, at apparatet arbejder med laserstråler af klasse 1, hviket betyder, at der anvendes laserstrlier af svageste klasse, og at man ikke på apparatets yderside kan bilve udsat for utilladellg kraftig stråling. APPARATET BOR KUN ÅBNES AF FAGFOLK MED SÆRLIGT KENDSKAB TIL APPARATER MED LASERSTRÅLER!

  • Page 25: General Precautions

    General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to thecomputer. Be certain to read the general precautions below and to note the cautions included in the text of the manual.
  • Page 26 S t r ess i n ju r y Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use. H e at i n ju r y Avoid prolonged physical contact with the computer.

  • Page 27: Preface

    This manual tells how to set up and begin using your TOSHIBA Satellite U500/ U500D, Satellite Pro U500/U500D, PORTÉGÉ M900/M900D Series computer. It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting.

  • Page 28: Conventions

    Chapter 4, Operating Basics, includes instructions on using the following devices: TouchPad, Sound System, optical media drives, modem, wireless communication and LAN. It also provides tips on care of the computer, and CD/DVDs. Chapter 5, Keyboard, describes special keyboard functions including the keypad overlay and hot keys.
  • Page 29 K e y op er at io n Some operations require you to simultaneously use two or more keys. We identify such operations by the key top symbols separated by a plus sign (+). For example, Ctrl + C means you must hold down Ctrl and at the same time press C.
  • Page 30 User ’s Manual...

  • Page 31: Equipment Checklist

    Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer. Save the box and packing materials for future use.
  • Page 32 TOSHIBA Assist TOSHIBA ConfigFree™ TOSHIBA HDD Protection TOSHIBA Disc Creator TOSHIBA Face Recognition* TOSHIBA USB Sleep and Charge Utility* Bluetooth Stack for Windows by TOSHIBA* TOSHIBA PC Health Monitor Fingerprint Utility (Can be used only for Fingerprint utility models.) Windows Mobility Center ®...
  • Page 33 Built-in Your computer is equipped with one processor and processor type varies depending on model. To check which type of processor is inclued in your model, open the TOSHIBA PC Diagnostic Tool Utility by clicking Start All Programs TOSHIBA Utilities PC Diagnostic Tool.
  • Page 34 Introduction Power Battery Pack Your computer is powered by a rechargeable lithium-ion battery pack. RTC Battery The internal RTC battery backs up the Real Time Clock and calendar. AC Adaptor The AC adaptor provides power to the system and recharges the batteries when they are low. It comes with a detachable power cord that will either have a 2-pin or 3-pin plug enclosure.
  • Page 35 Introduction Optical disc drive DVD Super Multi Some models are equipped with a full-size DVD (+-R DL) drive Super Multi (+-R DL) drive module that allows you to record data to rewritable CD/DVDs as well as run CD/DVDs without using an adaptor. It reads DVD-ROMs at maximum 8 speed and CD-ROMs at maximum 24 speed.

  • Page 36: Pointing Device

    Introduction Display The computer’s LCD panel supports high-resolution video graphics. The screen can be set at a wide range of viewing angles for maximum comfort and readability. Display panel 13.3” WXGA CSV with 1280 horizontal × 800 vertical pixels. Touchscreen Model Operations on the display screen can be done by your finger.
  • Page 37 Introduction Slots ExpressCard Slot The ExpressCard slot that can accommodate two standard module formats; an ExpressCard/34 module and an ExpressCard/54 module. An ExpressCard module is a small add-in card technology based on the PCI Express and Universal Serial Bus (USB) interfaces. Bridge Media Card Supports SD/miniSD/microSD/SDHC memory Slot...
  • Page 38 Introduction Communications Modem Provides capability for data and fax communication. It supports V.90 (V.92). The speed of data transfer and fax communication depends on the analog telephone line conditions. The computer has a modem jack for connection to a telephone line. Both V.90 and V.92 are supported only in the USA, Canada, France and Germany.

  • Page 39: Special Features

    F ingerprint authentication (not available on all models) Special features The following features are either unique to TOSHIBA computers or are advanced features, which make the computer more convenient to use. Hot Keys Key combinations let you quickly modify the system configuration directly from the keyboard without running a system configuration program.
  • Page 40 Chapter 4, Operating Basics, for details. T he TOSHIBA HDD Protection function does not guarantee that the hard disk drive will not be damaged. T OSHIBA HDD Protection cannot be used in models that are equipped with SSD.
  • Page 41 7 operating system and it works for all ® USB ports. TOSHIBA PC Health The TOSHIBA PC Health Monitor software Monitor program monitors computer system functions such as power consumption, the cooling system and HDD/SSD Alert. It alerts users of specific system conditions via pop-up messages.

  • Page 42: Toshiba Value Added Package

    Introduction TOSHIBA Value Added Package This section describes the TOSHIBA Component features pre-installed on the computer. TOSHIBA Power TOSHIBA Power Saver provides you with Saver the features of more various power supply managements. TOSHIBA Zooming This utility allows you to enlarge or reduce...

  • Page 43: Utilities And Applications

    This section describes pre-installed utilities and tells how to start them. For details on operations, refer to each utility’s online manual, help files or readme.txt files. TOSHIBA Assist TOSHIBA Assist is a graphical user interface that provides easy access to help and services. HW Setup...
  • Page 44 T he HDD (Hard Disk Drive) Password can be registered in the BIOS Setup. If you forget your HDD Password, TOSHIBA will NOT be able to assist you, and your HDD will be rendered COMPLETELY and PERMANENTLY INOPERABLE. TOSHIBA will NOT be held responsible...
  • Page 45 TOSHIBA SD Memory Utilities. TOSHIBA DVD-RAM TOSHIBA DVD-RAM Utility has a Physical Utility Format function and Write-Protect function to DVD-RAM. This utility is contained in the TOSHIBA Disc Creator setup module. To run TOSHIBA DVD-RAM Utility, click All Programs TOSHIBA CD&DVD Applications DVD-RAM Utility.

  • Page 46: Toshiba Utilities

    Alert functions to monitor the Disk Drive operating status and execute the system backup. TOSHIBA eco Utility TOSHIBA eco Utility helps you monitor your power savings by showing approximate real time power consumption. Furthermore, it shows approximate accumulated power consumption and approximate accumulated power savings when using eco mode daily, weekly, and monthly.

  • Page 47: Options

    A 1GB, 2GB, or 4GB memory module can be installed in the memory slot for a maximum of 8GB system memory. Use only PC6400* compatible DDRII memory modules. See your TOSHIBA dealer for details. * The availability of DDRII depends on the model you purchased.
  • Page 48 Introduction 1-18 User ’s Manual...

  • Page 49: The Grand Tour

    TOSHIBA Chapter 2 The Grand Tour This chapter identifies the various components of your computer. Become familiar with each component before you operate the computer. Front with the display closed The following figure shows the computer’s front with its display panel in the closed position.
  • Page 50 Wireless Communication Switch Slide this switch to the right of the computer to turn on the wireless communication. Slide it to the left to turn off the functions. T urn Wi-Fi and Bluetooth functionalities off when near a person who may have a cardiac pacemaker implant or other medical electric device.

  • Page 51: Left Side

    Left side The following figure shows the computer’s left side. T h e l e ft si de o f th e c o mp u t e r External Monitor Port* ExpressCard Slot Cooling Vents Headphone (S/P DIF) Jack HDMI* Microphone Jack eSATA and USB Combo Port...
  • Page 52 ExpressCard Slot This slot allows you to insert an ExpressCard. An ExpressCard is a small, modular add-in card technology based on PCI Express and the Universal Serial Bus (USB) interface. The max. transmission rate is 2.5Gbps. ExpressCard/34 and ExpressCard/54 types are supported. Keep foreign metal objects, such as screws, staples and paper clips, out of the ExpressCard slot.

  • Page 53: Right Side

    Right side The following figure shows the computer’s right side. T h e r ig h t si d e o f t h e c o mp u t e r ODD Indicator LAN Jack Emergency Eject Hole Modem Jack* Eject Button DC IN Jack Optical Disk Drive...
  • Page 54 Universal Serial Bus (USB 2.0) port Two Universal Serial Bus (USB) port comply with USB 2.0 standards, which enables data transfer speeds 40 times faster than the USB 1.1 standards. LAN Jack This jack lets you connect to a LAN. The adaptor has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX) and Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T).
  • Page 55 DC IN Jack The AC adaptor connects to this socket. Use only the model of AC adaptor that comes with the computer. Using the wrong adaptor can damage your computer. Security Lock A security cable attaches to this port. The optional security cable anchors your computer to a desk or other large object to deter theft.

  • Page 56: Underside

    Underside The following figure shows the underside of the computer. Make sure the display is closed before turning over your computer. T h e u n de r sid e o f t h e c o mp ut e r Wireless LAN Module cover Battery Pack Lock Cooling Vents...
  • Page 57 Battery Pack Lock Slide this lock to prepare the battery pack for removal. Battery Pack The battery pack powers the computer when the AC adaptor is not connected. For detailed information on the battery pack, refer to Chapter 6, Power and Power-Up Modes.

  • Page 58: Front With The Display Open

    Front with the display open This section shows the front of the computer with the display open. Refer to the appropriate illustration for details. To open the display, lift the front of the display. Position the display at a comfortable viewing angle. Th e f ro n t o f th e co m p u t e r w i t h t h e d i s p l a y o p en TouchPad Control Buttons Built-in Microphone*...
  • Page 59 TouchPad Control Buttons These let you select menu items or manipulate text and graphics designated by the on-screen pointer. Refer to the Using the TouchPad section in Chapter 4, Operating Basics. Fingerprint Sensor Just by swiping the finger against the fingerprint sensor, the following functions will be enabled: Log-on to Windows and access a security-enabled homepage through IE (Internet Explorer) Files and folders can be encrypted/decrypted and third...
  • Page 60 Button Press this button to change the TOSHIBA eco utility. This button changes “On” and “Off” of eco Mode. When eco Mode is “On”, the icon turns green. When eco Mode is “Off”, the icon turns gray.

  • Page 61: Optical Disc Drive

    Mute Button Press this button to Mute volume. (Provided with some models) Volume Button Press (+} to increase or (-) to decrease the volume. Optical Disc Drive An ATAPI interface controller is used for optical disc operation. When the computer is accessing an optical disc, an indicator on the drive glows. R e gi o n c o d e s f o r D V D d ri ve a n d m ed i a Optical disc drive and their associated media are manufactured according to the specifications of six marketing regions.

  • Page 62: Ac Adaptor

    D V D S u p er M u lt i D o u bl e L ay er d r i ve The full-size DVD Super Multi (+-R DL) drive module lets you record data to rewritable CD/DVDs as well as run either 12 cm (4.72”) or 8cm (3.15”) CD/DVDs at Tray ODD and 12 cm (4.72”) CD/DVDs at slot ODD without using an adaptor.
  • Page 63 Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
  • Page 64 2-16 User ’s Manual...

  • Page 65: Getting Started

    TOSHIBA Chapter 3 Getting Started This chapter provides basic information to get you started using your computer. It covers the following topics: All users should be sure to read the section Starting up for the first time. B e sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer.

  • Page 66: Connecting The Ac Adaptor

    Power and Power-Up Modes. A lways use the TOSHIBA AC adaptor that was included with your computer or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
  • Page 67 Getting Started Connect the power cord to the AC adaptor. Co n n e ctin g th e p o we r c o rd to t he A C adapt or Enter a 2-pin or 3-pin adaptor/cord will be included with the computer depending on the model.

  • Page 68: Opening The Display

    Getting Started Opening the display The display panel can be rotated in a wide range of angles for optimal viewing. Lift the panel up and adjust it to the best viewing angle for you. Use reasonable care when opening and closing the display panel. Opening it vigorously or slamming it shut could damage the computer.

  • Page 69: Turning On The Power

    Getting Started Turning on the power This section describes how to turn on the power. After you turn on the power for the first time, do not turn it off until you have set up the operating system. Refer to the section Windows setup.

  • Page 70: Turning Off The Power

    Getting Started Turning off the power The power can be turned off in one of the following modes: Shut down (Boot), Hibernation or Sleep Mode. Sh u t D o wn m od e ( B o ot mo d e ) When you turn off the power in Shut Down mode no data is saved and the computer will boot to the operating system’s main screen.
  • Page 71 Getting Started W hen the AC adaptor is connected, the computer will go into Sleep Mode according to the settings in the Power Options. T o restore operation from Sleep Mode, press the power button or press any key. The latter action works only if Wake-up on Keyboard is enabled in HW Setup.
  • Page 72 Getting Started You can also enable Sleep Mode by pressing Fn + F3. Refer to Chapter 5, Keyboard, for details. W hen the computer is shut down in Sleep Mode, the power indicator flashes orange. I f you are operating the computer on battery power, you can lengthen the operating time by turning it off into Hibernation Mode, as Sleep Mode consumes more power.
  • Page 73 Getting Started B enefits o f Hib e r n at io n Mo de The Hibernation Mode feature provides the following benefits: Saves data to the hard disk when the computer automatically shuts down because of a low battery. You can return to your previous working environment immediately when you turn on the computer.

  • Page 74: Restarting The Computer

    Getting Started Restarting the computer Certain conditions require that you reset the system. For example, if: You change certain computer settings. An error occurs and the computer does not respond to your keyboard commands. There are three ways to reset the computer system: 1.

  • Page 75: User 'S Manual

    5. Double-click the Recovery Media Creator icon on your desktop, or select the application from Start menu. 6. After TOSHIBA Recovery Media Creator starts, select the type of media and the title you wish to copy to the media then click the Create button.
  • Page 76 1. Load the Recovery Media in the optional optical media drive and turn off the computer’s power. 2. Hold down the F12 key and turn on the power. When TOSHIBA Leading Innovation >>> appears, release the F12 key. 3. Use the upper or lower cursor key to select the CD/DVD in the display menu.

  • Page 77: Operating Basics

    TOSHIBA Chapter 4 Operating Basics This chapter gives information on basic operations including using the TouchPad, optical media drives, sound system, modem, the wireless LAN and LAN. It also provides tips on caring for your computer. Using the TouchPad To use the TouchPad, simply touch and move your finger tip across it in the direction you want the on-screen pointer to go.

  • Page 78: Using The Fingerprint Sensor

    Operating Basics Two buttons below the keyboard are used like the buttons on a mouse pointer. Press the left button to select a menu item or to manipulate text or graphics designated by the pointer. Press the right button to display a menu or other function depending on the software you are using.
  • Page 79 Operating Basics H o w t o s wip e t he f in ge r Using the following steps when swiping fingers for fingerprint registration or authentication will help to minimize authentication failures: 1. Align the first joint of the finger to the center of the sensor. Lightly touch the sensor and swipe finger levelly towards you.
  • Page 80 Operating Basics Po i n ts t o n o t e a bo ut t he f i n g e r p r i n t s e n s o r Failure to follow these guidelines might result in (1) damage to the sensor or cause sensor failure, (2) finger recognition problems, or lower finger recognition success rate.
  • Page 81 Toshiba does not guarantee that the fingerprint sensor will recognize the enrolled user or accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of this fingerprint recognition software or utility.
  • Page 82 Utilities TOSHIBA Fingerprint Utility. 2. The TOSHIBA Fingerprint Utility main menu is displayed. 3. “Are you sure you want to delete this template?” will be displayed on screen, click OK button. If you want to delete the other fingerprints, repeat step 2, 3.
  • Page 83 Operating Basics 2. User Account Control window is displayed when you click a Run as administrator. Select Allow on User Account Control window. 3. Swipe your enrolled finger. 4. Click Fingerprint control. 5. Click Delete All button in the lower right. 6.
  • Page 84 How to enable fingerprint system boot authentication settings and Single Sign-on feature It is necessary to first enroll your fingerprint with the TOSHIBA Fingerprint Utility and Single Sign-on feature prior to enabling and configuring the fingerprint Pre- OS feature.

  • Page 85: Usb Sleep And Charge Function

    TOSHIBA does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the fingerprint software or utility.
  • Page 86 St art i n g t h e U S B S le e p a n d C h a r g e U ti l i t y To start the utility, click Start All Programs TOSHIBA Utilities USB Sleep and Charge.

  • Page 87: Using The Function Buttons

    AC adaptor is connected. Using the Function buttons This section describes the Function buttons. Seven buttons are provided with some models. Icon Function button *CD/None CD/DVD Launch TOSHIBA Launch Windows DVD PLAYER Media Player Play/Pause Play/Pause Play/Pause Previous...

  • Page 88: Using The Web Camera

    Operating Basics Using the Web Camera This section describes the bundled webcam utility, which can capture still and video images. The web camera will auto-run when Windows starts. Please unstick the protective plastic-film before using the Web Camera. Web Camera LED* Web Camera* Built-in Microphone* * Provided with some models...
  • Page 89 Operating Basics U si n g TOS H I B A We b C a me ra A p p l i c a ti o n TOSHIBA Web Camera Application is pre-configured to start when you turn on Windows 7 (anchored along the sidebar of your Windows 7 desktop);...

  • Page 90: Using The Microphone

    TOSHIBA does not guarantee that the face recognition utility will accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of the face recognition software or utility.
  • Page 91 Operating Basics TOSHIBA, ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS, PROFITS, PROGRAMS, DATA, NETWORK SYSTEMS OR REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE OF THE PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY THEREOF.
  • Page 92 To delete the Face Recognition Data, follow the steps as described below: 1. To launch this utility, click Start All Programs TOSHIBA Utilities Face Recognition. The Management screen is displayed. 2. Select a user which is deleted in the Management screen.

  • Page 93: Using The Optical Disc Drive

    Operating Basics 5. Verification will be performed. If the authentication is successful, the image data taken in step 4 will be faded in and placed over one another. I f an error occurs during authentication, you will be returned to the Select n Tiles screen.
  • Page 94 Operating Basics L o ad in g d i s c s To load a disc, follow the steps below and refer to the figures. 1. a. When the power is on, press the eject button to open the drawer slightly. E je ct b u tto n Pre ssin g th e e jec t but t on b.
  • Page 95 Operating Basics 2. Grasp the drawer gently and pull until it is fully opened. Pu llin g th e d ra we r op e n 3. Place the disc, label side up, in the drawer. In se rtin g a d is c When the drawer is fully opened, the edge of the computer will extend slightly over the disc tray.
  • Page 96 Operating Basics 4. Press gently at the centre of the disc until you feel it click into place. The disc should lie below the top of the spindle, flush with the spindle base. 5. Push the center of the drawer to close it. Press gently until it locks into place. If the disc is not seated properly when the drawer is closed, the disc might be damaged.
  • Page 97 Operating Basics S l ot -loa d in g o p t ic al d is c dr i ve For computer with slot-loading optical drive, to load CD/DVD, please follow the steps below and refer to figures. 1. Turn your computer on. 2.
  • Page 98 Operating Basics 2. The disc extends slightly over the sides of the drawer so you can hold it. Hold the disc gently by its edges and lift it out. Re m o vin g a dis c 3. Push the centre of the drawer to close it. Press gently until it locks into place. S l ot-lo a d in g o p tic a l d isc dr ive For computer with slot-loading optical drive, please follow the steps below and refer to figures.
  • Page 99 Operating Basics 3. Gently hold the CD/DVD by the edges and pull it horizontally. U se only round standard (12 cm) discs with this slot-loading optical drive. Any other size or shape disc may not be able to be removed from the slot and may damage the system as well as the disc.

  • Page 100: Writing Cd/Dvds On Dvd Super Multi Double Layer Drives

    You can use the DVD Super Multi Double Layer drive to write data to either CD-R,CD-RW, DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer), DVD+RW or DVD-RAM discs. The TOSHIBA Disc Creator is provided as writing software with this computer.
  • Page 101 D i scl aim e r TOSHIBA does not bear responsibility for the following: Damage to any CD-R, CD-RW, DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer), DVD+RW or DVD-RAM disc that may be caused by writing or rewriting with this product.
  • Page 102 DVD+R, DVD+R (Double Layer), DVD+RW or DVD-RAM media, however, it must be noted that disc quality can affect write or rewrite success rates. Please also be aware that in no event does TOSHIBA guarantee the operation, quality or performance of any disc.
  • Page 103 Operating Basics D VD Super Multi Double Layer drive cannot use discs that allow writing faster than 16x speed (DVD-R and DVD+R media), 8x speed (DVD-R (Dual Layer), DVD+RW and DVD+R (Double Layer) media), 6x speed (DVD-RW media), 5x speed (DVD-RAM media). S ome types and formats of DVD-R (Dual Layer) and DVD+R (Double Layer) discs may be unreadable.
  • Page 104 You should always write from the computer’s hard disk drive onto the CD/DVD - do not try to write from shared devices such as a server or any other network device. Writing with software other than TOSHIBA Disc Creator has not been confirmed, therefore operation with other software applications cannot be guaranteed.

  • Page 105: Toshiba Disc Creator

    Player’ function to record music to DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer) or DVD+RW media. Do not use the “Disc Backup” function of TOSHIBA Disc Creator in order to copy DVD Video or DVD-ROM material that has copyright protection.
  • Page 106 Operating Basics TOSHIBA Disc Creator cannot record in packet format. You might not be able to use the “Disc Backup” function of TOSHIBA Disc Creator to back up a DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer) or DVD+RW disc that was made with other software on a different optical media recorder.

  • Page 107: Video

    Video You can record video using Corel DVD MovieFactory for TOSHIBA. Wh en U s i n g C o re l D V D M o v i e F a c t o r y fo r TO S HI BA...

  • Page 108: How To Learn More About Corel Dvd Moviefactory For Toshiba

    Operating Basics How to learn more about Corel DVD MovieFactory for TOSHIBA Please refer to the Help and Manual files for additional Corel DVD MovieFactory for TOSHIBA information. I m portan t in f o rma ti o n fo r use Note the following limitations when you write Video DVD: 1.

  • Page 109: Toshiba Dvd Player

    All Programs TOSHIBA DVD PLAYER TOSHIBA DVD PLAYER. For details on how to use TOSHIBA DVD PLAYER, see the help file. Please be aware of the following limitations when you use the TOSHIBA DVD PLAYER: N o t es o n us e Frame dropping, audio skipping or out of synch audio and video may occur during playback of some DVD Video titles.

  • Page 110: Media Care

    Please view DVD Video during times when there is no recording prescheduled. The resume function cannot be used with some discs on the “TOSHIBA DVD PLAYER”. It is recommended the AC adaptor be connected when playing DVD-Video.
  • Page 111 Operating Basics 6. Do not place heavy objects on your CD’s or DVD’s. 7. If your CD’s or DVD’s become dusty or dirty, wipe them with a clean dry cloth from the center hole outwards - do not wipe in a circular direction. If necessary, you can use a cloth that has been lightly dampened in water or a neutral cleaner but you must not use benzine, thinner or any similar cleaning solution.

  • Page 112: Sound System

    Operating Basics Sound system This section describes some of the audio control functions. A d ju st in g S y s t e m Vo lu me You can control the overall level of sound using Windows Volume Mixer. To launch Volume Mixer, follow the steps below.
  • Page 113 Operating Basics Microphone is the default input device. It should be selected when using the computer’s internal microphone or an external microphone connected the Microphone to record sound. In f o r m a t i o n Click the Information button to view hardware information, software information, and language setting.

  • Page 114: Modem

    To select a region, follow the steps below. 1. Click Start All Programs TOSHIBA Networking Modem Region Select. Do not use the Country/Region Select function in the Modem setup utility in the Control Panel if the function is available.
  • Page 115 Operating Basics Pr o p ert i e s me n u Click the icon with the secondary mouse button to display properties menu on the screen. Set ti n g s You can enable or disable the following settings: A utoRu n Mo d e The Region Select utility starts automatically when you start up the operating system.
  • Page 116 Operating Basics C o n n ec t i n g To connect the modem cable, follow the steps below. T he modular cable that comes with the computer must be used to connect a modem. Connect the end of the modular cable with the core to the computer.

  • Page 117: Wireless Communications

    Operating Basics Wireless communications The computer’s wireless communication function supports both Wireless LAN and Bluetooth devices. Only some models are equipped with both Wireless LAN and Bluetooth functions. D o not use the Wireless LAN (Wi-Fi) or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields.
  • Page 118 TOSHIBA strongly recommend the customer to enable the encryption function. TOSHIBA is not liable for the eavesdropping of data due to the use of Wireless LAN and the damage thereof. B l u eto o t h S t a c k f or Wi nd o ws b y TO S HI BA...

  • Page 119: Lan

    Operating Basics P ro duc t Su p p o r t The latest information regarding Operating System support, Language Support or available upgrades can be found on our web site http://www.toshiba-europe. com/computers/tnt/bluetooth.htm in Europe or www.pcsupport.toshiba.com in the United States.
  • Page 120 Operating Basics T he Wake-up on LAN function consumes power even when the system is off. Leave the AC adaptor connected while using this feature. T he Link speed (10/100/1000 megabits per second) changes automatically depending on the network conditions (connected device, cable or nose and so on).

  • Page 121: Cleaning The Computer

    The computer is designed for rugged durability. However, a few simple precautions taken when moving the computer will help ensure trouble-free operation. Before moving the computer, it recommends changing the function of TOSHIBA HDD Protection. Refer to the section, Using the Hard Disk Drive (HDD) Protection, in this chapter.

  • Page 122: Using The Hard Disk Drive (Hdd) Protection

    Hard Disk Drive head to a safe position to reduce the risk of damage that could be caused by head-to-disk contact. The TOSHIBA HDD Protection function does not guarantee that the hard disk drive will not be damaged.
  • Page 123 TO SH I B A H D D P rot e c t i on P ro p e r t i e s You can change the TOSHIBA HDD Protection settings by using the TOSHIBA HDD Protection window. To open the window, click Start...

  • Page 124: Using The Touchscreen (Provided With Some Models)

    Operating Basics D et ail s To open the Details window, click the Setup Detail button in the TOSHIBA HDD Protection Properties window. D et e ctio n L e ve l Am p lificat ion When the AC adaptor is disconnected or the lid is closed, HDD Detection assumes that the computer will be carried and sets the detection level to the maximum for 10 seconds.
  • Page 125 Operating Basics Operate the touchscreen with your finger. Do not apply too much pressure to the touchscreen. Do not touch the touchscreen with a wet finger or any wet objects. Keep sensor surface dry and free of water vapor. Do not touch the sensor with a soiled finger. Do not place heavy objects on the machine.
  • Page 126 Operating Basics Tou ch scree n g e s t u re s Windows Gesture Action Diagram Usage Tapping Click Lightly tapping on an object in the screen performs the same function as a mouse click. A double tap is the same as a double click.
  • Page 127 Operating Basics Windows Gesture Action Diagram Usage Expanding Zoom In Touching the screen with two fingers close together and spreading them out allows for you to zoom in. Rotating Rotation Touching two points on an image and moving your fingers in a twisting motion allows you to rotate images.
  • Page 128 Operating Basics 4-52 User ’s Manual...

  • Page 129: The Keyboard

    TOSHIBA Chapter 5 The Keyboard The computer’s keyboard layouts are compatible with a 104/105-key enhanced keyboard. By pressing some keys in combination, all the 104/105-key keyboard functions can be executed on the computer. The number of keys on your keyboard depends on which country/region’s keyboard layout your computer is configured with.

  • Page 130: Soft Keys: Fn Key Combinations

    The Keyboard F1 ... F12 function keys The function keys (not to be confused with Fn) are the 12 keys at the top of your keyboard. These keys function differently from other keys. F1 through F12 are called function keys because they execute programmed functions when pressed.

  • Page 131: Hot Keys

    The Keyboard Press Fn + F11 to access the integrated keypad. When activated, the keys with gray markings on the bottom edge become numeric keypad keys. Refer to the Keypad overlay section in this chapter for more information on how to operate these keys.
  • Page 132 Number Lock: Enables or disables the Number Lock function. Scroll Lock: Enables or disables the Scroll Lock function. Zoom: Changes the display resolution. TOSHIBA Zooming Utility (reduce): Reduces the icon size on the desktop or the font size within one of the supported application windows. User ’s Manual...

  • Page 133: Windows ® Special Keys

    F n S ti cky k e y ( D e pe n ds o n t h e m o d e l y o u p u r ch a se d) You can use the TOSHIBA Accessibility Utility to make the Fn key sticky, that is, you can press it once, release it, and then press an “F number” key. To start the...

  • Page 134: Keypad Overlay

    The Keyboard Keypad overlay Your computer’s keyboard does not have an independent numeric keypad, but its numeric keypad overlay functions like one. The keys in the centre of the keyboard with gray letters make up the numeric keypad overlay. The overlay provides the same functions as the numeric keypad on the 104/105-key enhanced keyboard described previously.

  • Page 135: Generating Ascii Characters

    The Keyboard Tem p o r a r i l y us i ng no rma l k e y b o a r d ( o v e r l a y o n ) While using the overlay, you can temporarily access the normal keyboard without turning off the overlay: 1.
  • Page 136 The Keyboard User ’s Manual...

  • Page 137: Power And Power-Up Modes

    TOSHIBA Chapter 6 Power and Power-Up Modes The computer’s power resources include the AC adaptor and internal batteries. This chapter gives details on making the most effective use of these resources including charging and changing batteries, tips for saving battery power, and power up modes.

  • Page 138: Power Indicators

    Power and Power-Up Modes Table Power conditions Power On Power off (no operation) Universal AC Battery charge is • Operates adaptor not above low battery • LED: Battery off connected trigger point Battery charge is • Operates below low battery •...

  • Page 139: Battery Types

    Dispose of the battery as required by local ordinances or regulations. Use only batteries recommended by TOSHIBA as replacements. D o not remove the battery pack while the computer is in Sleep Mode. Data is stored in RAM, so if the computer loses power it will be lost. When...
  • Page 140 The computer’s RTC battery is a lithium ion battery and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled or disposed of. Dispose of the...

  • Page 141: Care And Use Of The Battery Pack

    Dispose of the battery as required by local ordinances or regulations. Use only batteries recommended by TOSHIBA as replacements. Charge the battery pack only in an ambient temperature between 5 and 35 degrees Celsius. Otherwise, the electrolyte solution might leak, battery pack performance might deteriorate and the battery life might be shortened.
  • Page 142 Power and Power-Up Modes C h ar g in g t he b a t t e r ie s When the power in the battery pack becomes low, the Battery indicator flashes orange indicating that only a few minutes of battery power remain. If you continue to use the computer while the Battery indicator flashes, the computer enables Hibernation Mode (so you don’t lose data) and automatically turns off.
  • Page 143 Power and Power-Up Modes The Battery indicator may show a rapid decrease in battery operating time when you try to charge a battery under the following conditions: The battery has not been used for a long time. The battery has completely discharged and been left in the computer for a long time.
  • Page 144 Power and Power-Up Modes M axi m i z i n g ba t t e ry o pe ra t i n g t i m e A battery’s usefulness depends on how long it can supply power on a single charge.

  • Page 145: Replacing The Battery Pack

    Power and Power-Up Modes Ext en d i n g ba t t e ry l i f e To maximize the life of your battery pack: At least once a month, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges.
  • Page 146 Power and Power-Up Modes W hen handling battery packs, do not short-circuit the terminals. Also do not drop, hit or otherwise apply impact; do not scratch or break the casing and do not twist or bend the battery pack. D o not remove the battery pack while the computer is in Sleep Mode. Data is stored in RAM, so if the computer loses power it will be lost.

  • Page 147: Starting The Computer By Password

    Dispose of the battery as required by local ordinances or regulations. Use only batteries recommended by TOSHIBA as replacements. D o not touch the battery release latch while holding the computer or the battery pack might fall out due to the unintentional release of the battery release latch and cause injuries.

  • Page 148: Power-Up Modes

    Power and Power-Up Modes 2. Enter the password. 3. Press Enter. If you enter the password incorrectly three times in a row, the computer shuts off. In this case, you must turn the computer back on to retry password entry. or if available Swipe your fingerprint on the sensor if you have already registered the fingerprint with the Fingerprint utility and enabled Fingerprint Power on Security.

  • Page 149: Hw Setup

    TOSHIBA Chapter 7 HW Setup This chapter explains how to use TOSHIBA HW Setup program to configure your computer. TOSHIBA HW Setup lets you configure settings for General, Password, Display, Boot Priority, Keyboard, LAN, and USB. Components included in Setup may depend on the model used.
  • Page 150 HW Setup P as s wo rd This tab allows you to set or reset the user password for power on. U se r Pa ss wor d Lets you register a new password or un-register an existing password. Not Registered Un-registers an existing password Registered Register a new password by following the on screen...
  • Page 151 HW Setup K ey bo a rd Wak e -up on Key b oa r d When this feature is enabled and the computer is in Sleep Mode, you can turn on the computer by pressing any key. It is effective only for the internal keyboard and only when the computer is in Sleep Mode.
  • Page 152 HW Setup I llu m in a ti o n Illumination ON/OFF This feature allows you to set the conditions around the illumination LED. On (Default). Off. K ey bo a rd Ba ck li g ht This feature allows you to set the conditions around the keyboard backlight LED. Auto Keyboard backlight will be on when hit any key.

  • Page 153: Optional Devices

    Optional Devices Optional devices can expand the computer’s capabilities and its versatility. This chapter describes connection or installation of the following devices, which are available from your TOSHIBA dealer: Ca rd s / me mo r y ExpressCard SD (Secure Digital) / SDHC (Secure Digital High Capacity) / MMC (Multi...

  • Page 154: Expresscard Slot

    Optional Devices ExpressCard Slot The computer is equipped with an ExpressCard slot that can accommodate one ExpressCard. In ser t in g a n E x pr e s s C a rd One ExpressCard connector is located on the left side of the computer. The computer’s hot-install feature lets you install ExpressCard while the computer’s power is on.
  • Page 155 Optional Devices R em o vi n g a n E x pr e s s C a r d B efore removing an ExpressCard, make sure that any applications or system services do not use the card. B e sure to disable the ExpressCard prior to removing it. Otherwise, the system may be fatally damaged.

  • Page 156: Memory Cards

    Optional Devices Memory cards SD/SDHC/MMC/MEMORY STICK/MEMORY STICK PRO/xD The computer is equipped with a multiple digital media card slot that can accommodate SD/SDHC/MMC/MEMORY STICK/MEMORY STICK PRO/xD memory cards. These memory cards let you easily transfer data from devices, such as digital cameras and Personal Digital Assistants, which use flash-memory. Card Type Capacities up to 2GB...
  • Page 157 Optional Devices In st al li n g a m e mo ry c a rd To install a memory card: 1. Insert the memory card. 2. Press gently to ensure a firm connection. In se r tin g a m e m or y c ar d Be sure the memory card is oriented properly before you insert it.
  • Page 158 Optional Devices R em o vi n g a me m o ry c a rd To remove a memory card, follow the steps below: 1. Click the Safely Remove Hardware and Eject Media icon on the Taskbar. 2. Select a device, then click the Stop button. A confirmation dialog may appear, depending on how the device is registered with the system;...

  • Page 159: Memory Expansion

    RAM. This section describes how to install and remove a memory module. U se only memory modules approved by TOSHIBA. D o not try to install or remove a memory module under the following conditions. You can damage the computer and the module. Also, data will be lost.
  • Page 160 Optional Devices In st al li n g a m e mo ry mo d u l e Follow the steps below to install a memory module. 1. Set the computer to boot mode and turn off the power. 2. Remove all cables connected to the computer. 3.
  • Page 161 Optional Devices 7. Push the module down so it lies flat. Latches on either side will click into place to secure the module. In sta lli n g th e m em o r y m odul e 8. Seat the cover and secure it with the screws. 9.
  • Page 162 Optional Devices R em o vi n g a me m o ry mo d u l e To remove the memory module, make sure the computer is in boot mode then: 1. Be sure the power is off and all cables are disconnected from thecomputer. 2.

  • Page 163: Additional Battery Pack

    Optional Devices Additional battery pack You can increase the portability of the computer with additional battery packs. If you’re away from an AC power source and your battery runs low, you can replace it with a freshly charged battery. Refer to Chapter 6, Power and Power-Up Modes.
  • Page 164 Optional Devices 1. Plug one end of the HDMI cable into the HDMI port of the HDMI device. HD M I P or t Co n n e ctin g a HD M I c abl e 2. Plug the other end of the HDMI cable into the HDMI out port on your computer.

  • Page 165: Security Lock

    Optional Devices Set ti n g s f o r a u di o o n H D M I To set the audio device to use the HDMI, follow the steps below. 1. Click Start. 2. Click Control Panel. 3.
  • Page 166 Optional Devices 8-14 User ’s Manual...

  • Page 167: Problem Solving Process

    TOSHIBA Chapter 9 Troubleshooting TOSHIBA designed the computer for durability. However, should problems occur, following the procedures in this chapter can help to determine the cause. All readers should become familiar with this chapter. Knowing what might go wrong can help prevent problems from occurring.
  • Page 168 Troubleshooting Pr eli m i na ry c he c k l i s t Consider the simplest solution first. The items in this checklist are easy to fix and yet can cause what appears to be a serious problem. Make sure you turn on all peripheral devices before you turn on the computer.

  • Page 169: Hardware And System Checklist

    Before using a peripheral device or application software that is not an authorized Toshiba part or product, make sure the device or software can be used with your computer. Use of incompatible devices may cause injury or may damage your computer.
  • Page 170 If the self test is successful, the computer tries to load the operating system, depending on how the Boot Priority is set in the TOSHIBA HW Setup program. If any of the following conditions are present, the self test failed: The computer stops and does not proceed to display information or messages except the TOSHIBA logo.
  • Page 171 Troubleshooting Problem Procedure Computer shuts down Leave the computer off until the DC IN indicator and DC IN indicator stops blinking. blinks orange. It is recommended to leave the computer off until the interior reaches room temperature even though the DC IN indicator stops blinking. If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact your reseller, dealer or service...
  • Page 172 Troubleshooting B at ter y If you suspect a problem with the battery, check the Battery indicator. For information on indicator and battery operation refer to Chapter 6, Power and Power-Up Modes. Problem Procedure Battery doesn’t The battery may be discharged. Connect the AC power the computer adaptor to charge the battery.
  • Page 173 Troubleshooting D i sp os in g o f PC a n d PC bat teries Discard this PC in accordance with applicable laws and regulations. For further information, contact your local government. This PC contains rechargeable batteries. After repeated use, the batteries will finally lose their ability to hold a charge and you will need to replace them.
  • Page 174 Troubleshooting R ea l Time Clo c k Problem Procedure The BIOS setting and Charge in the RTC battery is exhausted or getting system date/time are low. You will need to set the date and time in the lost. BIOS setup screen using the following procedure 1.
  • Page 175 If you see the screen blinking while playing DVD while playing a DVD with subtitle on at Media Player, please use TOSHIBA DVD Player or Media Center to play DVD. H ar d d i s k d ri v e...

  • Page 176: Chapter

    “Restore Original Factory Image” from the drop-down menu. If you have not created “Recovery Media”, please contact TOSHIBA support for assistance. D VD Sup er M u lt i D o ub l e L a y e r d r i v e...
  • Page 177 Cannot write If you have trouble writing, make sure you are correctly observing the following precautions: Use only media recommended by TOSHIBA Do not use the mouse or keyboard during writing. Use only the software supplied with the computer for recording.
  • Page 178 Troubleshooting U SB f lo p p y d i s k e t t e d ri ve For more information, refer to Chapter 8, Optional devices. Problem Procedure Drive does not operate Check the connection between the computer and the drive to ensure that it is properly attached.

  • Page 179: Touch Pad

    Troubleshooting Po i n ti n g de v i c e If you are using a USB mouse, also refer to the USB section in this chapter and to your mouse documentation. Touch Pad Problem Procedure On-screen pointer The system might be busy. If the pointer is does not respond to shaped as an hourglass, wait for it to return to its Pad operation...
  • Page 180 Troubleshooting U SB Also refer to your USB device’s documentation. Problem Procedure USB device does not Check for a firm cable connection between the work USB port on the computer and the USB device. Make sure the USB device drivers are properly installed.
  • Page 181 The setting of “USB Sleep and Charge function” “USB Sleep and may be [Disabled]. Change the setting to Charge function”. [Enabled] in the TOSHIBA USB Sleep and Charge utility.. When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply may be stopped for safety reasons.
  • Page 182 USB port that does not have the USB Sleep and Charge function-compatible icon ( or change the “USB Sleep and Charge function” setting to [Disabled] in the TOSHIBA USB Sleep and Charge Utility. The “USB WakeUp When “USB Sleep and Charge function” is set to function”...
  • Page 183 Troubleshooting So u n d sy s t e m Refer also to documentation for your audio devices. Problem Procedure No sound is heard Check the software volume settings. Make sure the headphone connection is secure. If problems persist, contact your dealer. Ext er n a l Mo ni t o r Refer also to Chapter 8, Optional...
  • Page 184 Troubleshooting Problem Procedure Communication is The computer will automatically cut off cut off unexpectedly communication when connection with the carrier is not successful for a set time interval. Try lengthening this time interval. A CONNECT display Check the error control setting in your is quickly replaced communications application.
  • Page 185 If problems persist, contact your dealer. Fingerprint Pre-OS Please use TOSHIBA HW Setup to register the feature or Single User Password if it was not registered. Sign On feature...

  • Page 186: Toshiba Support

    TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. B ef o r e y ou c a l l Some problems you experience may be related to software or the operating system, it is important to investigate other sources of assistance first.
  • Page 187 Wh er e t o wri t e If you are still unable to solve the problem and suspect that it is hardware related, write to TOSHIBA at the nearest location listed on the below. Outside of Europe In Europe Australia Germany &...
  • Page 188 Troubleshooting 9-22 User ’s Manual...

  • Page 189: Environmental Requirements

    TOSHIBA Appendix A Specifications This appendix summarizes the computer’s technical specifications. Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5°C (41°F) to 35°C (95°F) 20% to 80% (noncondensing) Non-operating -20°C (-4°F) to 65°C (149°F) 10% to 90% (noncondensing) Wet-bulb 26°C maximum...
  • Page 190 Specifications Type of dialling Pulse Tone Control command AT commands EIA-578 commands Monitor function Computer’s speaker Communication specifications Communication Data: Full duplex System Fax: Half duplex Communication Data V.21/V.22/V.22bis/V.32/ protocol ITU-T-Rec V.32bis/V.34/V.90/V.92 (Former CCITT) Bell 103/212A Fax: V.17/V.29/V.27ter/V.21 ch2 ITU-T-Rec (Former CCITT) Communication Speed Data transmission and reception 300/1200/2400/4800/7200/9600/12000/14400/...
  • Page 191 TOSHIBA Appendix B Display Controller Display Controller The display controller interprets software commands into hardware commands that turn particular pels on or off. The controller is an advanced Video Graphics Array (VGA) that provides Super VGA (SVGA) and Extended Graphics Array (XGA) support for the internal LCD and external monitors.
  • Page 192 Display Controller User ’s Manual...

  • Page 193: Wireless Lan

    Appendix C Wireless LAN Card Specifications Form Factor PCI Express Mini Card Compatibility IEEE 802.11 Standard for Wireless LANs W i-Fi (Wireless Fidelity) certified by the Wi-Fi Alliance. The “Wi-Fi CERTIFIED” logo is a certification mark of the Wi-Fi Alliance. Network Operating Windows Networking...

  • Page 194: Radio Characteristics

    Wireless LAN Radio Characteristics Radio Characteristics of Wireless LAN Cards may vary according to: Country/region where the product was purchased Type of product Wireless communication is often subject to local radio regulations. Although Wireless LAN wireless networking products have been designed for operation in the license-free 2.4GHz and 5GHz band, local radio regulations may impose a number of limitations to the use of wireless communication equipment.
  • Page 195 Subject to the radio regulations that apply in the countries/regions, your Wireless LAN card may support a different set of 2.4 GHz channels. Consult your Authorized Wireless LAN or TOSHIBA Sales office for information about the radio regulations that apply in the countries/regions.
  • Page 196 Wireless LAN User ’s Manual...

  • Page 197: Ac Power Cord And Connectors

    Appendix D AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Length: Minimum 1.7 meters Wire size:...

  • Page 198: Usa And Canada

    AC Power Cord and Connectors In Europe, power cords must be VDE type, H05VVH2-F and two conductor. For the United States and Canada, plug configuration must be a 2-15P (250 V) or 1-15P (125 V) as designated in the U.S. National Electrical code handbook and the Canadian Electrical Code Part II.

  • Page 199: Toshiba Pc Health Monitor

    Those countries may or may not have the same data protection laws or data protection levels as required by your home country or region. Once enabled, you may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via Uninstall a program in the Control Panel.

  • Page 200: Starting The Toshiba Pc Health Monitor

    PC checked by a Toshiba Authorized Service Provider. If you must use the PC for a short period of time before taking it to the Toshiba Authorized Service Provider, we recommend you change the cooling method setting.
  • Page 201 Battery Optimized. This PC Cooling Performance Diagnostic Tool does not in any way expand or modify Toshiba’s obligations under its standard limited warranty. Toshiba’s standard limited warranty terms and limitations apply. * If another message is displayed, follow the instructions displayed on screen.
  • Page 202 TOSHIBA PC Health Monitor User ’s Manual...
  • Page 203 5°C to 30°C (41°F to 86°F) or >25°C (77°F) at high altitude (all temperature references are approximate and may vary depending on the specific computer model - please refer to your computer documentation or visit the TOSHIBA website at www.pcsupport.toshiba.com for details).

  • Page 204: Battery Life

    Published battery life numbers are achieved on select models and configurations tested by TOSHIBA at the time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power.

  • Page 205: Copy Protection

    Legal Footnotes Hard Disk Drive (HDD) Capacity 1 Gigabyte (GB) means 109 = 1,000,000,000 bytes using powers of 10. The computer operating system, however, reports storage capacity using powers of 2 for the definition of 1 GB = 230 = 1,073,741,824 bytes, and therefore shows less storage capacity.
  • Page 206 Legal Footnotes Images All images are simulated for purposes of illustration. Non-applicable Icons Certain computer chassis are designed to accommodate all possible configurations for an entire product series. Therefore, please be aware that your selected model may not have all the features and specifications corresponding to all of the icons or switches shown on the computer chassis.
  • Page 207 TOSHIBA Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AC: Alternating current ACPI: Advanced Configuration and Power Interface AMT: Intel Active Management Technology ASCII: American Standard Code for Information Interchange...
  • Page 208 Glossary HDMI: high definition multimedia interface HDMI-CEC: high definition multimedia interface consumer electronics control IDE: integrated drive electronics IEEE: Institute of Electrical and Electronics Engineers IMSM: Intel Matrix Storage Manager I/O: input/output KB: kilobyte LAN: local area network LCD: liquid crystal display LED: light emitting diode MB: megabyte MMC: multi media card...
  • Page 209 Glossary alternating current (AC): Electric current that reverses its direction of flow at regular intervals. analog signal: A signal whose characteristics such as amplitude and frequency vary in proportion to (are an analog of) the value to be transmitted. Voice communications are analog signals.
  • Page 210 Glossary bus: An interface for transmission of signals, data or electric power. byte: The representation of a single character. A sequence of eight bits treated as a single unit; also the smallest addressable unit within the system. cache memory: A section of very fast memory in which frequently used information is duplicated for quick access.
  • Page 211 Glossary compatibility: 1) The ability of one computer to accept and process data in the same manner as another computer without modifying the data or the media upon which it is being transferred. 2) the ability of one device to connect to or communicate with another system or component.
  • Page 212 Glossary disk drive: The device that randomly accesses information on a disk and copies it to the computer’s memory. It also writes data from memory to the disk. To accomplish these tasks, the unit physically rotates the disk at high speed past a read-write head.
  • Page 213 Glossary escape guard time: A time before and after an escape code is sent to the modem which distinguishes between escapes that are part of the transmitted data, and escapes that are intended as a command to the modem. execute: To interpret and execute an instruction. file: A collection of related information;...
  • Page 214 FN, can be used to set system parameters, such as speaker volume. HW Setup: A TOSHIBA utility that lets you set the parameters for various hardware components. icon: A small graphic image displayed on the screen or in the indicator panel. In Windows, an icon represents an object that the user can manipulate.
  • Page 215 Glossary L1 cache: Level one cache. Memory cache built into the processor to help improve processing speed. See also cache memory, L2 cache. L2 cache: Memory cache installed on the motherboard to help improve processing speed. It is slower than L1 cache and faster than main memory. See also cache memory, L1 cache.
  • Page 216 Glossary motherboard: A name sometimes used to refer to the main printed circuit board in processing equipment. It usually contains integrated circuits that perform the processor’s basic functions and provides connectors for adding other boards that perform special functions. network: A collection of computers and associated devices that are connected by communications facilities.
  • Page 217 The electrical connection through which the computer sends and receives data to and from devices or other computers. Power Saver: A TOSHIBA utility that lets you set the parameters for various power-saving functions. program: A set of instructions a computer can execute that enables it to achieve a desired result.
  • Page 218 Glossary resolution: A measure of the sharpness of the images that can be produced by a printer or displayed on a screen. For a printer, resolution is expressed in dots per inch (dpi). For a screen, it is expressed as the number of pixels available horizontally and vertically restart: Resetting a computer without turning it off (also called “warm boot”, “soft reset”...
  • Page 219 (TFT) to drive each cell. Touch Pad: A pointing device integrated into the TOSHIBA computer palm rest. USB: Universal Serial Bus. This serial interface lets you communicate with several devices connected in a chain to a single port on the computer.
  • Page 220 Glossary Glossary-14 User ’s Manual...
  • Page 221 Combo Port, 2-3 replacing, 6-9 ExpressCard, 8-2 Bluetooth, 1-8 inserting, 8-2 Bluetooth Stack for Windows by problems, 9-19 TOSHIBA, 4-42 removing, 8-3 Boot Priority, 7-2 External monitor, 1-6, 2-3, 8-11 problems, 9-17 Cleaning the computer, 4-45 Cooling Vents, 2-3...
  • Page 222 Number Lock, 5-4 Floppy diskette care, 4-35 Output, 5-3 Fn+1(TOSHIBA Zooming Utility Power plan, 5-3 reduce), 5-4 Scroll Lock, 5-4 Fn+2 (TOSHIBA Zooming Utility Sleep, 5-3 enlarge), 5-5 TOSHIBA Zooming Utility Fn+ESC(Mute), 5-3 (enlarge), 5-5 Fn+F1(Lock), 5-3 TOSHIBA Zooming Utility...
  • Page 223 Index connecting, 4-44 panel power off/on, 6-12 disconnecting, 4-45 Shut Down mode (Boot mode), jack, 2-5 problems, 9-18 Sleep Mode, 3-6 system auto off, 6-12 turning off, 3-6 turning on, 3-5 Media care, 4-34 Power-up modes, 6-12 CD/DVDs, 4-34 Problems Floppy diskettes, 4-35 AC power, 9-5 Memory card care, 8-7...
  • Page 224 Wireless Communication Switch, TOSHIBA ConfigFree, 1-16 1-8, 4-41 TOSHIBA Disc Creator, 1-15 Wireless LAN, 1-8, 4-41, 9-18 TOSHIBA DVD PLAYER, 1-14, 4-33 TOSHIBA DVD-RAM Utility, 1-15 TOSHIBA Face Recognition, 1-15 TOSHIBA Flash Cards, 1-12 TOSHIBA HDD Protection, 4-46 TOSHIBA PC Diagnostic Tool, 1-12...

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