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This product is carrying the CE-Mark in accordance with the related European Directives. Responsible for CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss, Germany. The complete and official EU Declaration of Conformity can be found on TOSHIBA’s web site http://epps.toshiba-teg.com on the Internet. CE compliance...
EMC (Electromagnetic Compatibility) and safety standards. However, TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented. In this case the persons who have connected/implemented those options/cables have to provide assurance that the system (PC plus options/cables) still fulfils the required standards.
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For more detailed information about the collection and recycling programmes available in your country, please visit our website (http://eu.computers.toshiba-europe.com) or contact your local city office or the shop where you purchased the product. Disposal of batteries and/or accumulators...
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The new European Union (EU) chemical regulation, REACH (Registration, Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007. Toshiba will meet all REACH requirements and is committed to provide our customers with information about the chemical substances in our products according to REACH regulation.
Visit http://www.eu-energystar.org or http://www.energystar.gov for more information regarding the ENERGY STAR Program. Following information is only for Turkey: Compliant with EEE Regulations: Toshiba meets all requirements of Turkish regulation 26891 “Restriction of the use of certain hazardous substances in electrical and electronic equipment”.
Satellite U500/U500D, Satellite Pro U500/U500D Manufacturer Type TEAC DVD Super Multi (±R Double Layer) DV-W28S Panasonic Communications DVD Super Multi (±R Double Layer) UJ870 TEAC DVD-ROM & CD-R/RW drive DW-224S TEAC DVD-ROM drive DV-28S Optical disc drive safety instructions Be sure to check the international precautions at the end of this section. Panasonic DVD Super Multi (+R Double Layer) UJ862A/VJ862E The DVD Super Multi Double Layer drive employs a laser system.
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Satellite U500/U500D, Satellite Pro U500/U500D Hitachi-LG Data Storage, Inc. DVD Super Multi (+R Double Layer) GU10N/GU10F The DVD Super Multi Double Layer drive employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location.
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Satellite U500/U500D, Satellite Pro U500/U500D Hitachi-LG Data Storage, Inc. DVD Super Multi (+R Double Layer) GS20F The DVD Super Multi Double Layer drive employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location.
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Satellite U500/U500D, Satellite Pro U500/U500D International Precaution CAUTION: This appliance contains a laser system and is classified as a “CLASS 1 LASER PRODUCT.” To use this model properly, read the instruction manual carefully and keep this manual for your future reference. In case of any trouble with this model, please contact your nearest “AUTHORIZED service station.”...
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Satellite U500/U500D, Satellite Pro U500/U500D OBS! Apparaten innehåller laserkomponent som avger laserstråining överstigande gränsen för laserklass 1. VAROITUS. Suojakoteloa si saa avata. Laite sisältää laserdiodin, joka lähetää näkymätöntä silmilie vaarallista lasersäteilyä. CAUTION: USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER THAN THOSE SPECIFIED IN THE OWNER’S MANUAL MAY RESULT IN HAZARDOUS RADIATION EXPOSURE.
This manual tells how to set up and begin using your TOSHIBA Satellite U500/U500D, Satellite Pro U500/U500D Series computer. It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting.
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Satellite U500/U500D, Satellite Pro U500/U500D Chapter 8, Optional Devices, describes the optional hardware available. Chapter 9, Troubleshooting, provides helpful information on how to perform some diagnostic tests, and suggests courses of action if the computer doesn’t seem to be working properly. Chapter 10, Legal Footnotes, provides Legal Footnotes information related...
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Satellite U500/U500D, Satellite Pro U500/U500D Messages Messages are used in this manual to bring important information to your attention. Each type of message is identified as shown below. Pay attention! A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment.
Satellite U500/U500D, Satellite Pro U500/U500D General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to thecomputer.
Satellite U500/U500D, Satellite Pro U500/U500D Stress injury Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use. Heat injury Avoid prolonged physical contact with the computer.
Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer. Save the box and packing materials for future use.
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TOSHIBA Assist TOSHIBA ConfigFree™ TOSHIBA HDD Protection TOSHIBA Disc Creator TOSHIBA Face Recognition* TOSHIBA USB Sleep and Charge Utility* Bluetooth Stack for Windows by TOSHIBA* TOSHIBA PC Health Monitor Fingerprint Utility (Can be used only for Fingerprint utility models.) ®...
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Built-in The processor type varies depending on model. To check which type of processor is inclued in your model, open the TOSHIBA PC Diagnostic Tool Utility by clicking Start -> All Programs -> TOSHIBA -> Utilities -> PC Diagnostic Tool.
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Satellite U500/U500D, Satellite Pro U500/U500D Power Battery Pack Your computer is powered by a rechargeable lithium-ion battery pack. RTC Battery The internal RTC battery backs up the Real Time Clock and calendar. AC Adaptor The AC adaptor provides power to the system and recharges the batteries when they are low.
Satellite U500/U500D, Satellite Pro U500/U500D Under certain unusual conditions of prolonged non-use and/or exposure to high temperatures, the SSD may be vulnerable to data retention errors. Optical disc drive DVD Super Multi Your computer is equipped with a full-size DVD (±R DL) drive Super Multi (±R DL) drive module that allows you to record data to rewritable CD/DVDs as well as...
Refer to Appendix B, Display Controller for more information. Keyboard Built-In TOSHIBA Vista keyboard, 86 keys or 87 keys, compatible with IBM enhanced keyboard, embedded numeric overlay, dedicated cursor control, keys. Refer to Chapter 5, Keyboard, for details. Pointing Device...
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Satellite U500/U500D, Satellite Pro U500/U500D Slots ExpressCard Slot The ExpressCard slot that can accommodate two standard module formats; an ExpressCard/34 module and an ExpressCard/54 module. An ExpressCard module is a small add-in card technology based on the PCI Express and Universal Serial Bus (USB) interfaces.
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Satellite U500/U500D, Satellite Pro U500/U500D Wireless LAN Some computers in this series are equipped with a Wireless LAN module that is compatible with other LAN systems based on Direct Sequence Spread Spectrum/Orthogonal Frequency Division Multiplexing radio technology that complies with the IEEE 802.11 standard.
Satellite U500/U500D, Satellite Pro U500/U500D Special features The following features are either unique to TOSHIBA computers or are advanced features, which make the computer more convenient to use. Hot Keys Key combinations let you quickly modify the system configuration directly from the keyboard without running a system configuration program.
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Basics, for details. The TOSHIBA HDD Protection function does not guarantee that the hard disk drive will not be damaged. TOSHIBA HDD Protection cannot be used in models that are equipped with SSD. Hibernation This feature allows you to turn off the power without exiting from your software.
Refer to Appendix E, Starting the TOSHIBA PC Health Monitor. TOSHIBA Value Added Package This section describes the TOSHIBA Component features pre-installed on the computer. TOSHIBA Power TOSHIBA Power Saver provides you with the Saver features of more various power supply managements.
The TOSHIBA Accessibility utility provides Accessibility support to movement impaired users when they need to use the TOSHIBA Hot-key functions. In use, the utility allows you to make the Fn key ‘sticky’, that is you can press it once, release it, and then press one of the ‘F’...
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TOSHIBA DVD-RAM TOSHIBA DVD-RAM Utility has a Physical Format Utility function and Write-Protect function to DVD-RAM. This utility is contained in the TOSHIBA Disc Creator setup module. To run TOSHIBA DVD-RAM Utility, click then select All Programs, TOSHIBA, CD&DVD Applications, and then click DVD-RAM Utility.
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Satellite U500/U500D, Satellite Pro U500/U500D TOSHIBA ConfigFree ConfigFree is a suite of utilities to allow easy control of communication device and network connections. ConfigFree also allows you to find communication problems and create profiles for easy switching between location and communication networks.
* The availability of DDRII depends on the model you purchased. Battery pack An additional battery pack can be purchased from your TOSHIBA dealer. Use it as a spare to increase your computer operating time. AC Adaptor If you use your computer at more than one site...
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Satellite U500/U500D, Satellite Pro U500/U500D 1-16 User’s Manual...
Satellite U500/U500D, Satellite Pro U500/U500D Chapter 2 The Grand Tour This chapter identifies the various components of your computer. Become familiar with each component before you operate the computer. Front with the display closed The following figure shows the computer’s front with its display panel in the closed position.
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Satellite U500/U500D, Satellite Pro U500/U500D Turn Wi-Fi and Bluetooth functionalities off when near a person who may have a cardiac pacemaker implant or other medical electric device. Radio waves may affect pacemaker or medical device operation, possibly resulting in serious injury. Follow the instruction of your medical device when using any Wi-Fi or Bluetooth functionality.
Satellite U500/U500D, Satellite Pro U500/U500D Left side The following figure shows the computer’s left side. External Monitor Port* ExpressCard Slot Cooling Vents Headphone (S/P DIF) Jack HDMI* Microphone Jack eSATA and USB Combo Port Universal Serial Bus (USB 2.0) port * Provided with some models.
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Satellite U500/U500D, Satellite Pro U500/U500D ExpressCard Slot This slot allows you to insert an ExpressCard. An ExpressCard is a small, modular add-in card technology based on PCI Express and the Universal Serial Bus (USB) interface. The max. transmission rate is 2.5Gbps.
Satellite U500/U500D, Satellite Pro U500/U500D Right side The following figure shows the computer’s right side. ODD Indicator LAN Jack Emergency Eject Hole DC IN Jack Eject Button Security Lock Optical Disk Drive Slot-Loading ODD* Universal Serial Bus (USB 2.0) ports * Provided with some models.
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Satellite U500/U500D, Satellite Pro U500/U500D LAN Jack This jack lets you connect to a LAN. The adaptor has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX) and Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T). The LAN has two indicators.
Satellite U500/U500D, Satellite Pro U500/U500D Underside The following figure shows the underside of the computer. Make sure the display is closed before turning over your computer. Wireless LAN Module cover Battery Pack Lock Cooling Vents Battery Pack Battery Release Latch SIM card slot* (Under the battery pack) HDD/Memory Module cover...
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Satellite U500/U500D, Satellite Pro U500/U500D Battery Pack The battery pack powers the computer when the AC adaptor is not connected. For detailed information on the battery pack, refer to Chapter 6, Power and Power-Up Modes. SIM card slot Located under the battery pack, the SIM card slot allows you install a standard 25mm Subscriber Identity Module (SIM) into your computer.
Satellite U500/U500D, Satellite Pro U500/U500D Front with the display open This section shows the front of the computer with the display open. Refer to the appropriate illustration for details. To open the display, lift the front of the display. Position the display at a comfortable viewing angle. TouchPad Control Buttons 10.
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11 ECO Button Press this button to change the TOSHIBA ECO utility. This button changes “On” and “Off” of ECO Mode. When ECO Mode is “On”, the icon turns green. When ECO Mode is “Off”, the icon turns gray.
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Pressing this button will launch an application program that allows for playing of CDs or DVDs. The application that is launched differs by model: Windows Media Player/TOSHIBA DVD PLAYER. (Provided with some models) 13 Play/Pause Button Press this button to begin playing an audio CD, a DVD movie or digital audio file.
Satellite U500/U500D, Satellite Pro U500/U500D Optical Disc Drive An ATAPI interface controller is used for optical disc operation. When the computer is accessing an optical disc, an indicator on the drive glows. Region codes for DVD drive and media Optical disc drive and their associated media are manufactured according to the specifications of six marketing regions.
Satellite U500/U500D, Satellite Pro U500/U500D DVD Super Multi Double Layer drive The full-size DVD Super Multi (±R DL) drive module lets you record data to rewritable CD/DVDs as well as run either 12 cm (4.72”) or 8cm (3.15”) CD/DVDs at Tray ODD and 12 cm (4.72”) CD/DVDs at slot ODD without using an adaptor.
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Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
Satellite U500/U500D, Satellite Pro U500/U500D Chapter 3 Getting Started This chapter provides basic information to get you started using your computer. It covers the following topics: All users should be sure to read the section Starting up for the first time. Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer.
Modes. Always use the TOSHIBA AC adaptor that was included with your computer or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
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Satellite U500/U500D, Satellite Pro U500/U500D 1. Connect the power cord to the AC adaptor. Figure 3-1 Connecting the power cord to the AC adaptor Enter a 2-pin or 3-pin adaptor/cord will be included with the computer depending on the model. 2.
Satellite U500/U500D, Satellite Pro U500/U500D Opening the display The display panel can be rotated in a wide range of angles for optimal viewing. Lift the panel up and adjust it to the best viewing angle for you. Use reasonable care when opening and closing the display panel. Opening it vigorously or slamming it shut could damage the computer.
Satellite U500/U500D, Satellite Pro U500/U500D Turning on the power This section describes how to turn on the power. After you turn on the power for the first time, do not turn it off until you have set up the operating system. Refer to the section Windows Vista™...
Satellite U500/U500D, Satellite Pro U500/U500D Turning off the power The power can be turned off in one of the following modes: Shut down (Boot), Hibernation or Sleep Mode. Shut Down mode (Boot mode) When you turn off the power in Shut Down mode no data is saved and the computer will boot to the operating system’s main screen.
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Satellite U500/U500D, Satellite Pro U500/U500D When the AC adaptor is connected, the computer will go into Sleep Mode according to the settings in the Power Options. To restore operation from Sleep Mode, press the power button or press any key. The latter action works only if Wake-up on Keyboard is enabled in HW Setup.
Satellite U500/U500D, Satellite Pro U500/U500D You can also enable Sleep Mode by pressing Fn + F3. Refer to Chapter 5, The Keyboard for details. When the computer is shut down in Sleep Mode, the power indicator flashes orange. If you are operating the computer on battery power, you can lengthen the operating time by turning it off into Hibernation Mode, as Sleep Mode consumes more power.
Satellite U500/U500D, Satellite Pro U500/U500D Starting Hibernation Mode You can also enable Hibernation Mode by pressing Fn + F4. Refer to Chapter 5, The Keyboard for details. To enter Hibernation Mode, follow the steps below. 1. Click 2. Click the arrow icon located in the power management button 3.
Satellite U500/U500D, Satellite Pro U500/U500D Restarting the computer Certain conditions require that you reset the system. For example, if: You change certain computer settings. An error occurs and the computer does not respond to your keyboard commands. There are three ways to reset the computer system: 1.
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Creating optical Recovery Discs and restoring the pre-installed software from them Restoring the pre-installed software from the Recovery hard disk drive Ordering Recovery Discs from TOSHIBA and restoring the pre-installed software from them* * Please note that this service is not free-of-charge.
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2. While holding down F12 key on the keyboard, turn on your computer - when the TOSHIBA logo screen appears, release the F12 key. 3. Use the cursors key to select the CD-ROM icon from the menu. Please...
When you reinstall the Windows operating system, the hard disk will be reformatted and all data will be lost. 1. Turn off the computer. 2. Turn on the computer and when the TOSHIBA screen appears repeatedly press the F8 key. 3. The Advanced Boot Options menu will be displayed.
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2. While holding down F12 key on the keyboard, turn on your computer - when the logo screen appears, release the F12 key. TOSHIBA 3. Use the cursors key to select the CD-ROM icon from the menu. Please refer to the...
Satellite U500/U500D, Satellite Pro U500/U500D Chapter 4 Operating Basics This chapter gives information on basic operations including using the TouchPad, optical media drives, sound system, the wireless LAN and LAN. It also provides tips on caring for your computer. Using the TouchPad To use the TouchPad, simply touch and move your finger tip across it in the direction you want the on-screen pointer to go.
Satellite U500/U500D, Satellite Pro U500/U500D For some functions, you can tap the TouchPad instead of pressing a control button. Click: Tap the TouchPad once Double-click: Tap the TouchPad twice Drag and drop: 1. Hold down the left control button and move the cursor to drag the item you want to move.
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Satellite U500/U500D, Satellite Pro U500/U500D The “USB Sleep and Charge function” only works for compatible ports.This function is disabled in the default setting. To enable it, you must change [Disabled] to [Enabled] in the BIOS Setup. When “USB Sleep and Charge function” is set to [Enabled] in BIOS Setup, USB bus power (DC5V) will be supplied to compatible ports even when the power of the computer is turned OFF.
Satellite U500/U500D, Satellite Pro U500/U500D Starting the USB Sleep and Charge Utility To start the utility, click Start -> All Programs -> TOSHIBA -> Utilities USB -> Sleep and Charge. Enabling USB Sleep and Charge This utility can be used to enable and disable the USB Sleep and Charge function.
Satellite U500/U500D, Satellite Pro U500/U500D Using the Web Camera This section describes the bundled webcam utility, which can capture still and video images. The web camera will auto-run when Windows starts. Please unstick the protective plastic-film before using the Web Camera. Web Camera LED* Web Camera* Built-in Microphone*...
Satellite U500/U500D, Satellite Pro U500/U500D Using TOSHIBA Web Camera Application TOSHIBA Web Camera Application is pre-configured to start when you turn on Windows Vista; if you need to restart it go to Start -> All Programs -> TOSHIBA -> Utilities -> Web Camera Application.
Master Volume panel. Using the TOSHIBA Face Recognition TOSHIBA Face Recognition uses a face verification library to verify the face data of users when they log in to Windows. The user can thus avoid having to enter a password or the like, which makes the login process easier.
TOSHIBA does not guarantee that the face recognition utility will accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of the face recognition software or utility.
How to launch the help file For further information on this utility, please refer to help file. 1. To launch the help file, click Start -> All Programs -> TOSHIBA -> Utilities -> TOSHIBA Face Recognition Help. Windows Logon via TOSHIBA Face Recognition This section explains how to login to Windows with TOSHIBA Face Recognition.
Satellite U500/U500D, Satellite Pro U500/U500D 1:N Mode Login screen 1. Turn on the computer. 2. The Select Tiles screen will be displayed. 3. Select Start face recognition. 4. “Please face to the camera” will be displayed. 5. Verification will be performed. If the authentication is successful, the image data taken in step 4 will be faded in and placed over one another.
Satellite U500/U500D, Satellite Pro U500/U500D Loading discs To load a disc, follow the steps below and refer to the figures. 1. a. When the power is on, press the eject button to open the drawer slightly. Eject button Figure 4-2 Pressing the eject button b.
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Satellite U500/U500D, Satellite Pro U500/U500D 2. Grasp the drawer gently and pull until it is fully opened. Figure 4-4 Pulling the drawer open 3. Place the disc, label side up, in the drawer. Figure 4-5 Inserting a disc When the drawer is fully opened, the edge of the computer will extend slightly over the disc tray.
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Satellite U500/U500D, Satellite Pro U500/U500D 4. Press gently at the centre of the disc until you feel it click into place. The disc should lie below the top of the spindle, flush with the spindle base. 5. Push the center of the drawer to close it. Press gently until it locks into place.
Satellite U500/U500D, Satellite Pro U500/U500D Figure 4-7 Inserting a disc Removing discs To remove the disc, follow the steps below and refer to the figure. Do not press the eject button while the computer is accessing the disc drive. Wait for the optical media drive indicator to go out before you open the drawer.
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Satellite U500/U500D, Satellite Pro U500/U500D Figure 4-8 Removing a disc 3. Push the centre of the drawer to close it. Press gently until it locks into place. Slot-loading optical disc drive For computer with slot-loading optical drive, please follow the steps below and refer to figures.
Do not turn off the power to the optical disc drive while the computer is accessing it as this may cause you to lose data. To write data to CD-R/-RW media, use the TOSHIBA Disc Creator feature that is installed on your computer.
Disclaimer TOSHIBA does not bear responsibility for the following: Damage to any CD-R, CD-RW, DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer), DVD+RW or DVD-RAM disc that may be caused by writing or rewriting with this product.
Please also be aware that in no event does TOSHIBA guarantee the operation, quality or performance of any disc. CD-R: TAIYO YUDEN CO., Ltd.
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Satellite U500/U500D, Satellite Pro U500/U500D DVD Super Multi Double Layer drive cannot use discs that allow writing faster than 16x speed (DVD-R and DVD+R media), 8x speed (DVD-R (Dual Layer), DVD+RW and DVD+R (Double Layer) media), 6x speed (DVD-RW media), 5x speed (DVD-RAM media). Some types and formats of DVD-R (Dual Layer) and DVD+R (Double Layer) discs may be unreadable.
CD/DVD - do not try to write from shared devices such as a server or any other network device. Writing with software other than TOSHIBA Disc Creator has not been confirmed, therefore operation with other software applications cannot be guaranteed.
Disc Creator. TOSHIBA Disc Creator cannot record in packet format. You might not be able to use the “Disc Backup” function of TOSHIBA Disc Creator to back up a DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer) or DVD+RW disc that was made with other software on a different optical media recorder.
Satellite U500/U500D, Satellite Pro U500/U500D TOSHIBA Disc Creator does not support recording to DVD-RAM discs - to achieve this you should use Windows Explorer or another similar utility. When you back up a DVD disc, be sure that the source drive supports...
It has an on-screen interface and functions. Click Start -> All Programs -> TOSHIBA DVD PLAYER -> TOSHIBA DVD PLAYER. For details on how to use TOSHIBA DVD PLAYER, see the help file. Please be aware of the following limitations when you use the TOSHIBA...
Satellite U500/U500D, Satellite Pro U500/U500D Media care This section provides tips on protecting data stored on your CD’s, DVD’s and floppy diskettes. Handle your media with care. Following the simple precautions listed below will increase the lifetime of your media and protect the data stored on it.
Satellite U500/U500D, Satellite Pro U500/U500D 9. Do not place heavy objects on your floppy diskettes. 10. Do not eat, smoke, or use items such as erasers near your floppy diskettes as foreign particles inside the jacket of the floppy diskette can damage the magnetic surface.
Satellite U500/U500D, Satellite Pro U500/U500D Realtek HD Audio Manager You can confirm and change the audio configuration using the Realtek Audio Manager. To launch the Realtek Audio Manager, Click Start -> Control Panel -> Hardware and Sound -> Realtek HD Audio Manager. When you first launch the Realtek Audio Manager, you will see following device tabs.
Satellite U500/U500D, Satellite Pro U500/U500D Wireless communications The computer’s wireless communication function supports both Wireless LAN and Bluetooth devices. Only some models are equipped with both Wireless LAN and Bluetooth functions. Do not use the Wireless LAN (Wi-Fi) or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields.
TOSHIBA strongly recommend the customer to enable the encryption function. TOSHIBA is not liable for the eavesdropping of data due to the use of Wireless LAN and the damage thereof. Bluetooth Stack for Windows by TOSHIBA...
Satellite U500/U500D, Satellite Pro U500/U500D Wireless activity LED The wireless activity LED indicates the status of the wireless communication functions. Indicator status Indication LED off Wireless communication switch is set to off.Automatic power down because of overheating. Power malfunction. LED glows Wireless communication switch is on.
Satellite U500/U500D, Satellite Pro U500/U500D LAN cable types The computer must be configured properly before connecting to a LAN. Logging onto a LAN using the computer’s default settings could cause a malfunction in LAN operation. Check with your LAN administrator regarding set-up procedures.
The computer is designed for rugged durability. However, a few simple precautions taken when moving the computer will help ensure trouble-free operation. Before moving the computer, it recommends changing the function of TOSHIBA HDD Protection. Refer to the section, Using the Hard Disk Drive (HDD) Protection, in this chapter.
The TOSHIBA HDD Protection function does not guarantee that the hard disk drive will not be damaged. When vibration is detected, a message will be displayed on the screen, and the icon in the Taskbar notification area will changed to the protection state.
TOSHIBA HDD Protection Properties You can change the TOSHIBA HDD Protection settings by using the TOSHIBA HDD Protection window. To open the window, click Start -> All Programs -> TOSHIBA -> HDD Protection Settings. The window can also be started from the icon on the Taskbar or from the Control Panel.
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Satellite U500/U500D, Satellite Pro U500/U500D Details To open the Details window, click the Setup Detail button in the TOSHIBA HDD Protection Properties window. Detection Level Amplification When the AC adaptor is disconnected or the lid is closed, HDD Detection assumes that the computer will be carried and sets the detection level to the maximum for 10 seconds.
Satellite U500/U500D, Satellite Pro U500/U500D Chapter 5 The Keyboard The computer’s keyboard layouts are compatible with a 101/102-key enhanced keyboard. By pressing some keys in combination, all the 101/ 102-key keyboard functions can be executed on the computer. The number of keys on your keyboard depends on which country/region’s keyboard layout your computer is configured with.
Satellite U500/U500D, Satellite Pro U500/U500D F1 ... F12 function keys The function keys (not to be confused with Fn) are the 12 keys at the top of your keyboard. These keys function differently from other keys. F1 through F12 are called function keys because they execute programmed functions when pressed.
Satellite U500/U500D, Satellite Pro U500/U500D Press Fn + F11 to access the integrated keypad. When activated, the keys with gray markings on the bottom edge become numeric keypad keys. Refer to the Keypad overlay section in this chapter for more information on how to operate these keys.
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* This function is provided with some models. Fn Sticky key (Depends on the model you purchased) You can use the TOSHIBA Accessibility Utility to make the Fn key sticky, that is, you can press it once, release it, and then press an “F number” key.
Satellite U500/U500D, Satellite Pro U500/U500D ® Windows special keys ® The keyboard provides two keys that have special functions in Windows ® Windows logo key activates the start menu and the other, the application key, has the same function as the secondary mouse button. ®...
Satellite U500/U500D, Satellite Pro U500/U500D Temporarily using normal keyboard (overlay on) While using the overlay, you can temporarily access the normal keyboard without turning off the overlay: 1. Hold Fn and press any other key. All keys will operate as if the overlay were off.
Satellite U500/U500D, Satellite Pro U500/U500D Chapter 6 Power and Power-Up Modes The computer’s power resources include the AC adaptor and internal batteries. This chapter gives details on making the most effective use of these resources including charging and changing batteries, tips for saving battery power, and power up modes.
Satellite U500/U500D, Satellite Pro U500/U500D Table Power conditions Power On Power off (no operation) Universal AC Battery charge is • Operates adaptor not above low battery • LED: Battery off connected trigger point Battery charge is • Operates below low battery •...
Dispose of the battery as required by local ordinances or regulations. Use only batteries recommended by TOSHIBA as replacements. Do not remove the battery pack while the computer is in Sleep Mode. Data is stored in RAM, so if the computer loses power it will be lost.
The computer’s RTC battery is a lithium ion battery and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled or disposed of.
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Dispose of the battery as required by local ordinances or regulations. Use only batteries recommended by TOSHIBA as replacements. Charge the battery pack only in an ambient temperature between 5 and 35 degrees Celsius. Otherwise, the electrolyte solution might leak, battery pack performance might deteriorate and the battery life might be shortened.
Satellite U500/U500D, Satellite Pro U500/U500D Charging the batteries When the power in the battery pack becomes low, the Battery indicator flashes orange indicating that only a few minutes of battery power remain. If you continue to use the computer while the Battery indicator flashes, the computer enables Hibernation Mode (so you don’t lose data) and automatically turns off.
Satellite U500/U500D, Satellite Pro U500/U500D The Battery indicator may show a rapid decrease in battery operating time when you try to charge a battery under the following conditions: The battery has not been used for a long time. The battery has completely discharged and been left in the computer for a long time.
Satellite U500/U500D, Satellite Pro U500/U500D Maximizing battery operating time A battery’s usefulness depends on how long it can supply power on a single charge. How long the charge lasts in a battery depends on: CPU processing speed (Depends on the model you purchased) Screen brightness Cooling method (Depends on the model you purchased) System Sleep Mode...
Satellite U500/U500D, Satellite Pro U500/U500D Extending battery life To maximize the life of your battery pack: At least once a month, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges. Before doing so, follow the steps below.
Satellite U500/U500D, Satellite Pro U500/U500D Removing the battery pack To replace a discharged battery, follow the steps below. When handling battery packs, do not short-circuit the terminals. Also do not drop, hit or otherwise apply impact; do not scratch or break the casing and do not twist or bend the battery pack.
Dispose of the battery as required by local ordinances or regulations. Use only batteries recommended by TOSHIBA as replacements. Do not touch the battery release latch while holding the computer or the battery pack might fall out due to the unintentional release of the battery release latch and cause injuries.
Satellite U500/U500D, Satellite Pro U500/U500D or if available Swipe your fingerprint on the sensor if you have already registered the fingerprint with the Fingerprint utility and enabled Fingerprint Power on Security. If you would not like to swipe your finger or cannot authenticate the fingerprint for some reasons, push the BkSp key to skip the fingerprint authentication screen.
Satellite U500/U500D, Satellite Pro U500/U500D Chapter 7 HW Setup This chapter explains how to use TOSHIBA HW Setup program to configure your computer. TOSHIBA HW Setup lets you configure settings for General, Password, Display, Boot Priority, Keyboard, LAN, and USB.
Satellite U500/U500D, Satellite Pro U500/U500D Password This tab allows you to set or reset the user password for power on. User Password Lets you register a new password or un-register an existing password. Not Registered Un-registers an existing password Registered Register a new password by following the on screen instructions Owner String...
Satellite U500/U500D, Satellite Pro U500/U500D Keyboard Wake-up on Keyboard When this feature is enabled and the computer is in Sleep Mode, you can turn on the computer by pressing any key. It is effective only for the internal keyboard and only when the computer is in Sleep Mode. Enabled Enables the Wake-up on Keyboard function.
Satellite U500/U500D, Satellite Pro U500/U500D Illumination Illumination ON/OFF This feature allows you to set the conditions around the illumination LED. On (Default). Off. Keyboard Backlight This feature allows you to set the conditions around the keyboard backlight LED. Auto Keyboard backlight will be on when hit any key. After [Backlight Lighting Time], backlight will be off.
Optional Devices Optional devices can expand the computer’s capabilities and its versatility. This chapter describes connection or installation of the following devices, which are available from your TOSHIBA dealer: Cards/memory ExpressCard SD (Secure Digital) / SDHC (Secure Digital High Capacity) / MMC (Multi...
Satellite U500/U500D, Satellite Pro U500/U500D ExpressCard Slot The computer is equipped with an ExpressCard slot that can accommodate one ExpressCard. Inserting an ExpressCard One ExpressCard slot is located on the left side of the computer. The computer’s hot-install feature lets you install ExpressCard while the computer’s power is on.
Satellite U500/U500D, Satellite Pro U500/U500D Removing an ExpressCard Before removing an ExpressCard, make sure that any applications or system services do not use the card. Be sure to disable the ExpressCard prior to removing it. Otherwise, the system may be fatally damaged. To remove the ExpressCard, follow the steps below.
Satellite U500/U500D, Satellite Pro U500/U500D SD/SDHC/MMC/MEMORY STICK / MEMORY STICK PRO/xD Memory cards The computer is equipped with a multiple digital media card slot that can accommodate SD/SDHC/MMC/MEMORY STICK/ MEMORY STICK PRO/ xD memory cards. These memory cards let you easily transfer data from devices, such as digital cameras and Personal Digital Assistants, which use flash-memory.
Satellite U500/U500D, Satellite Pro U500/U500D Installing a memory card To install a memory card: 1. Insert the memory card. 2. Press gently to ensure a firm connection. Figure 8-3 Inserting a memory card Be sure the memory card is oriented properly before you insert it. ®...
Satellite U500/U500D, Satellite Pro U500/U500D Removing a memory card To remove a memory card, follow the steps below: 1. Click the Safely Remove Hardware icon on the Taskbar. 2. Select a device, then click the Stop button. A confirmation dialog may appear, depending on how the device is registered with the system;...
RAM. This section describes how to install and remove a memory module. Use only memory modules approved by TOSHIBA. Do not try to install or remove a memory module under the following conditions. You can damage the computer and the module. Also, data will be lost.
Satellite U500/U500D, Satellite Pro U500/U500D Installing a memory module Follow the steps below to install a memory module. 1. Set the computer to boot mode and turn off the power. 2. Remove all cables connected to the computer. 3. Turn the computer upside down and remove the battery pack (refer to Chapter 6, Power and Power-Up Modes).
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Satellite U500/U500D, Satellite Pro U500/U500D 7. Push the module down so it lies flat. Latches on either side will click into place to secure the module. Figure 8-6 Installing the memory module 8. Seat the cover and secure it with the screws. 9.
Satellite U500/U500D, Satellite Pro U500/U500D Removing a memory module To remove the memory module, make sure the computer is in boot mode then: 1. Be sure the power is off and all cables are disconnected from thecomputer. 2. Turn the computer upside down and remove the battery and the screws securing the memory module cover.
Satellite U500/U500D, Satellite Pro U500/U500D Additional battery pack You can increase the portability of the computer with additional battery packs. If you’re away from an AC power source and your battery runs low, you can replace it with a freshly charged battery. Refer to Chapter 6, Power and Power-Up Modes.
Satellite U500/U500D, Satellite Pro U500/U500D HDMI A HDMI monitor can be connected to the HDMI out port on the computer. 1080p, 1080i, 720p, 576p and 480p signal formats can be supported. But actual signal format you can use depends on HDMI monitor. To connect monitor, follow the steps as detailed below: As the port operation of all HDMI (High-Definition Multimedia Interface) monitors has not been confirmed, some HDMI monitors may not function...
Satellite U500/U500D, Satellite Pro U500/U500D Settings for audio on HDMI To set the audio device to use the HDMI, follow the steps below. 1. Click Start. 2. Click Control Panel. 3. Click Hardware and Sound. 4. Click Sound. 5. Click Digital Output Device (HDMI). 6.
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Satellite U500/U500D, Satellite Pro U500/U500D Chapter 9 Troubleshooting TOSHIBA designed the computer for durability. However, should problems occur, following the procedures in this chapter can help to determine the cause. All readers should become familiar with this chapter. Knowing what might go wrong can help prevent problems from occurring.
Satellite U500/U500D, Satellite Pro U500/U500D Preliminary checklist Consider the simplest solution first. The items in this checklist are easy to fix and yet can cause what appears to be a serious problem. Make sure you turn on all peripheral devices before you turn on the computer.
Before using a peripheral device or application software that is not an authorized Toshiba part or product, make sure the device or software can be used with your computer. Use of incompatible devices may cause injury or may damage your computer.
This message remains on the screen for a few seconds. If the self test is successful, the computer tries to load the operating system, depending on how the Boot Priority is set in the TOSHIBA HW Setup program. If any of the following conditions are present, the self test failed: The computer stops and does not proceed to display information or messages except the TOSHIBA logo.
Satellite U500/U500D, Satellite Pro U500/U500D Overheating power down If the computer’s internal temperature becomes too high, the computer will automatically enter Hibernation Mode or Sleep Mode and shut down. If the computer has reached room temperature and still does not start, or if it starts but shuts down quickly contact your dealer.
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Satellite U500/U500D, Satellite Pro U500/U500D Battery If you suspect a problem with the battery, check the Battery indicator. For information on indicator and battery operation refer to Chapter 6, Power and Power-Up Modes. Problem Procedure Battery doesn’t power The battery may be discharged. Connect the AC the computer adaptor to charge the battery.
Satellite U500/U500D, Satellite Pro U500/U500D Disposing of PC and PC batteries Discard this PC in accordance with applicable laws and regulations. For further information, contact your local government. This PC contains rechargeable batteries. After repeated use, the batteries will finally lose their ability to hold a charge and you will need to replace them.
Satellite U500/U500D, Satellite Pro U500/U500D Real Time Clock Problem Procedure The BIOS setting and Charge in the RTC battery is exhausted or getting system date/time are low. You will need to set the date and time in the lost. BIOS setup screen using the following procedure 1.
Satellite U500/U500D, Satellite Pro U500/U500D LCD panel Apparent LCD problems may be related to the computer’s setup. Problem Procedure No display Press hot keys Fn + F5 to change the display priority, to make sure it is not set for an external monitor.
Media” section in this manual. You will be directed to select “Restore Original Factory Image” from the drop-down menu. If you have not created “Recovery Media”, please contact TOSHIBA support for assistance. DVD Super Multi Double Layer drive For more information, refer to Chapter 4, Operating Basics.
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Tour. Cannot write correctly If you have trouble writing, make sure you are observing the following precautions: Use only media recommended by TOSHIBA Do not use the mouse or keyboard during writing. Use only the software supplied with the computer for recording.
Satellite U500/U500D, Satellite Pro U500/U500D USB floppy diskette drive For more information, refer to Chapter 8, Optional Devices. Problem Procedure Drive does not operate Check the connection between the computer and the drive to ensure that it is properly attached. Some programs run The computer’s software or hardware correctly but others do...
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Satellite U500/U500D, Satellite Pro U500/U500D Pointing device If you are using a USB mouse, also refer to the USB section in this chapter and to your mouse documentation. TouchPad Problem Procedure On-screen pointer The system might be busy. If the pointer is shaped does not respond to as an hourglass, wait for it to return to its normal Pad operation...
Satellite U500/U500D, Satellite Pro U500/U500D Also refer to your USB device’s documentation. Problem Procedure USB device does not Check for a firm cable connection between the work USB port on the computer and the USB device. Make sure the USB device drivers are properly ®...
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The setting of “USB Sleep and Charge function” Sleep and Charge may be [Disabled]. Change the setting to function”. [Enabled] in the TOSHIBA USB Sleep and Charge utility.. When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply may be stopped for safety reasons.
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Satellite U500/U500D, Satellite Pro U500/U500D Problem Procedure External devices Some external devices may not work when connected to the connected to a compatible port when the “USB compatible ports do Sleep and Charge function” is [Enabled] in the not work when BIOS Setup.
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Satellite U500/U500D, Satellite Pro U500/U500D Sound system Refer also to documentation for your audio devices. Problem Procedure No sound is heard Check the software volume settings. Make sure the headphone connection is secure. If problems persist, contact your dealer. External Monitor Refer also to Chapter 8, Optional Devices and to your monitor’s...
They are your best sources for current information and support. Where to write If you are still unable to solve the problem and suspect that it is hardware related, write to TOSHIBA at the location listed in the enclosed warranty booklet or visit www.toshiba-europe.com on the Internet. 9-18...
Satellite U500/U500D, Satellite Pro U500/U500D Chapter 10 Legal Footnotes This chapter states the Legal Footnotes information applicable to TOSHIBA computers. Central Processing Unit (“CPU”) Performance Legal Footnotes. CPU performance in your computer product may vary from specifications under the following conditions:...
Published battery life numbers are achieved on select models and configurations tested by TOSHIBA at the time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power.
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Satellite U500/U500D, Satellite Pro U500/U500D Hard Disk Drive (HDD) Capacity 1 Gigabyte (GB) means 109 = 1,000,000,000 bytes using powers of 10. The computer operating system, however, reports storage capacity using powers of 2 for the definition of 1 GB = 230 = 1,073,741,824 bytes, and therefore shows less storage capacity.
Satellite U500/U500D, Satellite Pro U500/U500D Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media. Images All images are simulated for purposes of illustration. Non-applicable Icons Certain computer chassis are designed to accommodate all possible configurations for an entire product series.
Satellite U500/U500D, Satellite Pro U500/U500D Appendix A Specifications This appendix summarizes the computer’s technical specifications. Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5°C (41°F) to 35°C (95°F) 20% to 80% (noncondensing) Non-operating -20°C (-4°F) to 65°C (149°F) 10% to 90% (noncondensing) Wet-bulb 26°C maximum...
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Satellite U500/U500D, Satellite Pro U500/U500D Appendix B Display Controller Display Controller The display controller interprets software commands into hardware commands that turn particular pels on or off. The controller is an advanced Video Graphics Array (VGA) that provides Super VGA (SVGA) and Extended Graphics Array (XGA) support for the internal LCD and external monitors.
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Satellite U500/U500D, Satellite Pro U500/U500D Appendix C Wireless LAN Card Specifications Form Factor PCI Express Mini Card Compatibility IEEE 802.11 Standard for Wireless LANs Wi-Fi (Wireless Fidelity) certified by the Wi-Fi Alliance. The “Wi-Fi CERTIFIED” logo is a certification mark of the Wi-Fi Alliance. Network Operating ®...
Satellite U500/U500D, Satellite Pro U500/U500D Radio Characteristics Radio Characteristics of Wireless LAN Cards may vary according to: Country/region where the product was purchased Type of product Wireless communication is often subject to local radio regulations. Although Wireless LAN wireless networking products have been designed for operation in the license-free 2.4GHz and 5GHz band, local radio regulations may impose a number of limitations to the use of wireless communication equipment.
Subject to the radio regulations that apply in the countries/regions, your Wireless LAN card may support a different set of 2.4 GHz channels. Consult your Authorized Wireless LAN or TOSHIBA Sales office for information about the radio regulations that apply in the countries/regions.
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Satellite U500/U500D, Satellite Pro U500/U500D Appendix D AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Length: Minimum 1.7 meters...
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Satellite U500/U500D, Satellite Pro U500/U500D In Europe, power cords must be VDE type, H05VVH2-F and two conductor. For the United States and Canada, plug configuration must be a 2-15P (250 V) or 1-15P (125 V) as designated in the U.S. National Electrical code handbook and the Canadian Electrical Code Part II.
The TOSHIBA PC Health Monitor can be started using the following methods: Double click TOSHIBA PC Health Monitor in the Welcome Center. Click Start -> All Programs -> TOSHIBA -> Utilities -> PC Health Monitor. Click the icon in the notification area, then click the “TOSHIBA PC Health Monitor is not enabled.
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What is your address, phone, and fax number? To register the theft on paper, please follow these procedures: Fill in the TOSHIBA Theft Registration form (or a copy of it) below. Attach a copy of your receipt showing where your computer was purchased.
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Satellite U500/U500D, Satellite Pro U500/U500D TOSHIBA Theft Registration Send to: TOSHIBA Europe GmbH Technical Service and Support Blumenstrasse 26 93055 Regensburg Germany Fax number: +49 (0) 941 7807 921 Country stolen: Machine type: (e.g. Satellite U500/ U500D, Satellite Pro U500/U500D) Model number: (e.g.
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Satellite U500/U500D, Satellite Pro U500/U500D Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AC: Alternating current ACPI: Advanced Configuration and Power Interface AMT: Intel Active Management Technology ASCII: American Standard Code for Information Interchange BIOS: basic input/output system bps: bits per second CD: compact disc...
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Satellite U500/U500D, Satellite Pro U500/U500D I/O: input/output KB: kilobyte LAN: local area network LCD: liquid crystal display LED: light emitting diode MB: megabyte MMC: multi media card OCR: optical character recognition (reader) PC: personal computer PCI: peripheral component interconnect RAM: random access memory RGB: red, green, and blue ROM: read only memory RTC: real time clock...
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Satellite U500/U500D, Satellite Pro U500/U500D alternating current (AC): Electric current that reverses its direction of flow at regular intervals. analog signal: A signal whose characteristics such as amplitude and frequency vary in proportion to (are an analog of) the value to be transmitted.
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Satellite U500/U500D, Satellite Pro U500/U500D cache memory: A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer’s main memory. See also L1 cache, L2 cache. capacity: The amount of data that can be stored on a magnetic storage device such as a floppy diskette or hard disk drive.
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Satellite U500/U500D, Satellite Pro U500/U500D computer program: A set of instructions written for a computer that enable it to achieve a desired result. computer system: A combination of hardware, software, firmware, and peripheral components assembled to process data into useful information.
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Satellite U500/U500D, Satellite Pro U500/U500D documentation: The set of manuals and/or other instructions written for the users of a computer system or application. Computer system documentation typically includes procedural and tutorial information as well as system functions. double click: To press and release the pointing device’s primary button ®...
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The computer’s feature in which certain keys in combination with the extended function key, FN, can be used to set system parameters, such as speaker volume. HW Setup: A TOSHIBA utility that lets you set the parameters for various hardware components. User’s Manual...
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Satellite U500/U500D, Satellite Pro U500/U500D icon: A small graphic image displayed on the screen or in the indicator panel. In Windows, an icon represents an object that the user can manipulate. input: The data or instructions you provide to a computer, communication device or other peripheral device from the keyboard or external or internal storage devices.
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Satellite U500/U500D, Satellite Pro U500/U500D Liquid Crystal Display (LCD): Liquid crystal sealed between two sheets of glass coated with transparent conducting material. The viewing-side coating is etched into character forming segments with leads that extend to the edge of the glass. Applying a voltage between the glass sheets.
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Satellite U500/U500D, Satellite Pro U500/U500D numeric keypad overlay: A feature that allows you to use certain keys on the keyboard to perform numeric entry, or to control cursor and page movement. OCR: Optical Character Recognition (reader). A technique or device that uses laser or visible light to identify characters and input them into a storage device.
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The electrical connection through which the computer sends and receives data to and from devices or other computers. Power Saver: A TOSHIBA utility that lets you set the parameters for various power-saving functions. program: A set of instructions a computer can execute that enables it to achieve a desired result.
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TFT display: A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology with thin film transistor (TFT) to drive each cell. Touch Pad: A pointing device integrated into the TOSHIBA computer palm rest. USB: Universal Serial Bus. This serial interface lets you communicate with several devices connected in a chain to a single port on the computer.
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Satellite U500/U500D, Satellite Pro U500/U500D warm start: Restarting or resetting a computer without turning it off. ® Wi-Fi : A registered trademark term of the Wi-Fi Alliance that stands for Wireless Fidelity, and is another term for the communication protocol to permit an Ethernet connection using wireless communication components.
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Satellite U500/U500D, Satellite Pro U500/U500D Glossary-14 User’s Manual...