hit counter script
Toshiba PORTEGE S100 Maintenance Manual
  1. Manuals
  2. Brands
  3. Toshiba Manuals
  4. Laptop
  5. Portege S100 Series
  6. Maintenance manual
Toshiba PORTEGE S100 Maintenance Manual

Toshiba PORTEGE S100 Maintenance Manual

Personal computer
Hide thumbs Also See for PORTEGE S100:
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
357
358
359
360
361
362
363
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
396
397
398
399
400
401
402
Table of Contents

Advertisement

Quick Links

Download this manual See also: User Manual
Toshiba Personal Computer
PORTEGE S100
Maintenance Manual
TOSHIBA CORPORATION
File Number 960-508

Advertisement

Table of Contents
loading

Related Manuals for Toshiba PORTEGE S100

Summary of Contents for Toshiba PORTEGE S100

  • Page 1 Toshiba Personal Computer PORTEGE S100 Maintenance Manual TOSHIBA CORPORATION File Number 960-508...
  • Page 2 The information presented in this manual has been reviewed and validated for accuracy. The included set of instructions and descriptions are accurate for the PORTEGE S100 at the time of this manual's production. However, succeeding computers and manuals are subject to change without notice.
  • Page 3 NOTE: “Note” contains general information that relates to your safe maintenance service. Improper repair of the computer may result in safety hazards. Toshiba requires service technicians and authorized dealers or service providers to ensure the following safety precautions are adhered to strictly.
  • Page 4 The manual is divided into the following parts: Chapter 1 Hardware Overview describes the PORTEGE S100 system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems. Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service.
  • Page 5 Text that you are instructed to type in is shown in the boldface type below: DISKCOPY A: B: The display Text generated by the computer that appears on its display is presented in the type face below: Format complete System transferred PORTEGE S100 Maintenance Manual (960-508)

  • Page 6: Table Of Contents

    Display Troubleshooting..................2-38 Optical Drive Troubleshooting ................2-40 2.10 Touch pad Troubleshooting ..................2-41 2.11 Modem Troubleshooting..................2-42 2.12 LAN Troubleshooting....................2-44 2.13 Sound Troubleshooting.................... 2-45 2.14 SD Card Slot Troubleshooting................. 2-48 2.15 Wireless LAN Troubleshooting................2-49 PORTEGE S100 Maintenance Manual (960-508)
  • Page 7 Running Test......................3-60 3.25 Floppy Disk Drive Utilities..................3-61 3.26 System Configuration ....................3-66 3.27 Wireless LAN Test Program (Intel-made b/g)............3-68 3.28 Wireless LAN Test Program (Intel-made a/g)............3-72 3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program ..........3-77 PORTEGE S100 Maintenance Manual (960-508)
  • Page 8 4.21 System board/ DC-IN jack..................4-49 4.22 PC card case......................4-52 4.23 Heat sink ........................4-53 4.24 RTC battery/LAN jack..................... 4-56 4.25 Battery slider......................4-58 4.26 LCD unit/FL inverter ....................4-59 4.27 Hinge/Latch......................4-62 viii PORTEGE S100 Maintenance Manual (960-508)
  • Page 9 Keyboard Scan/Character Codes ..............D-1 Appendix E Key Layout.....................E-1 Appendix F Wiring Diagrams.................... F-1 Appendix G BIOS Rewrite Procedures ................G-1 Appendix H EC/KBC Rewrite Procedures................ H-1 Appendix I Reliability......................I-1 Appendix J Maintenamce of TOSHIBA RAID ..............J-1 PORTEGE S100 Maintenance Manual (960-508)
  • Page 10 PORTEGE S100 Maintenance Manual (960-508)
  • Page 11 Chapter 1 Hardware Overview...
  • Page 12 1 Hardware Overview 1-ii PORTEGE S100 Maintenance Manual (960-508)
  • Page 13 DVD-ROM & CD-R/RW Drive ............1-12 1.4.2 DVD Super Multi (DVD±R/±RW/-RAM) Drive .......1-13 TFT Color Display ....................1-14 1.5.1 LCD Module ..................1-14 1.5.2 FL Inverter Board ................1-15 Power Supply......................1-16 Batteries........................1-18 1.7.1 Main Battery ..................1-18 1.7.2 RTC battery..................1-19 AC Adapter.......................1-20 PORTEGE S100 Maintenance Manual (960-508) 1-iii...
  • Page 14 FL inverter board specifications..............1-15 Table 1-6 Power supply output rating................1-17 Table 1-7 Battery specifications ...................1-18 Table 1-8 Time required for charges of main battery ...........1-18 Table 1-9 RTC battery charging/data preservation time..........1-19 Table 1-10 AC adapter specifications................1-20 1-iv PORTEGE S100 Maintenance Manual (960-508)
  • Page 15 1 Hardware Overview Features Features The Toshiba PORTEGE S100 Personal Computer uses extensive Large Scale Integration (LSI), and Complementary Metal-Oxide Semiconductor (CMOS) technology extensively to provide compact size, minimum weight, low power usage and high reliability. This computer incorporates the following features and benefits:...

  • Page 16: Features

    Personal Digital Assistants, which use SD Card flash-memory. Sound system The sound system is equipped with the following features: • Stereo speakers • Built-in microphone • Stereo headphone jack • External microphone jack • Supports VoIP PORTEGE S100 Maintenance Manual (960-508)
  • Page 17 1.1 Features 1 Hardware Overview Toshiba Assist button When this button is pressed during power-on, the PC is connected to “Toshiba Assist”. When this button is pressed during power-off, the PC is turned on and connected to “Toshiba Assist”. Toshiba Presentation button This button switches the display between internal display, external display, simultaneous display and multi-monitor display.

  • Page 18: Figure 1-1 Front Of The Computer

    1 Hardware Overview 1.1 Features The front of the computer is shown in figure 1-1. Figure 1-1 Front of the computer PORTEGE S100 Maintenance Manual (960-508)

  • Page 19: Figure 1-2 System Unit Configuration

    1.1 Features 1 Hardware Overview The system unit configuration is shown in figure 1-2. Figure 1-2 System unit configuration PORTEGE S100 Maintenance Manual (960-508)

  • Page 20: Figure 1-3 System Unit Block Diagram

    1 Hardware Overview 1.1 Features Figure 1-3 is a block diagram of the system unit. Figure 1-3 System unit block diagram PORTEGE S100 Maintenance Manual (960-508)
  • Page 21 – Dothan Processor System Bus Support – System memory interface – DRAM Controller: DDR333, DDR2-400/DDR2-533 Support, 2GB max – X16 PCI Express Graphics Interface – DMI (Direct Media Interface) – 1257-ball, 40.0×40.0 mm, FC-BGA package PORTEGE S100 Maintenance Manual (960-508)
  • Page 22 • Super I/O (SMSC Kona-Life) • EC/KBC (Mitsubishi M306KA) • PSC (TOSHIBA TMP87PM48U) • LCD Sensor (NRS-701-1015T) • Thermal Sensor (ADM1032AR×2) • AXIS accelerometer (STMicro LIS3L02AQ) Modem Controller Supported by MDC using the secondary AC97 Line. PORTEGE S100 Maintenance Manual (960-508)
  • Page 23 1.1 Features 1 Hardware Overview Internal LAN Controller (Marvell maid) Controls LAN and supports Gigabit or 10/100MB Ethernet. Gigabit is connected to PCI-Express. PORTEGE S100 Maintenance Manual (960-508)

  • Page 24: Figure 1-4 2.5-Inch Hdd

    Speed (RPM) 5.400 Data transfer rate To/From media (MB/s) 53.9 max. To/From host (Gbps) 1.5 (Serial-ATA Generation-1) Data buffer size (MB) Average seek time Read (ms) 12 typ. Motor startup time (ms) 4 typ 1-10 PORTEGE S100 Maintenance Manual (960-508)

  • Page 25: Inch Hard Disk Drive

    1.2 2.5-inch Hard Disk Drive 1 Hardware Overview PORTEGE S100 Maintenance Manual (960-508) 1-11...

  • Page 26: Figure 1-5 Keyboard

    The keyboard is connected to membrane connector on the system board and controlled by the keyboard controller. Figure 1-5 is a view of the keyboard. See Appendix E about a layout of the keyboard. Figure 1-5 Keyboard 1-12 PORTEGE S100 Maintenance Manual (960-508)

  • Page 27: Optical Drive

    Average access time CD-ROM 150 typ. (msec) DVD-ROM 170 typ. Data Buffer Capacity Supported Formats CD-DA, CD-ROM, CD-ROM XA, CD-R, CD-RW, Photo CD, Video CD, CD- Extra(CD+), CD-TEXT DVD: DVD-ROM, DVD-R, DVD-RW(Ver1.1), DVD-RAM(2.6GB/4.7GB), DVD+R, DVD+RW PORTEGE S100 Maintenance Manual (960-508) 1-13...

  • Page 28: Dvd Super Multi (Dvd±R/±Rw/-Ram) Drive Specifications

    CD-ROM 150 typ. time (msec) DVD-ROM 180 typ. Data Buffer Capacity Supported Formats CD-DA, CD-ROM, CD-ROM XA, CD-R, CD-RW, Photo CD, Video CD, CD- Extra(CD+), CD-TEXT DVD: DVD-VIDEO, DVD-ROM, DVD-R(3.9GB/4.7GB), DVD-RW(Ver1.1), DVD-RAM(2.6GB/4.7GB/9.4GB), DVD+R, DVD+RW 1-14 PORTEGE S100 Maintenance Manual (960-508)

  • Page 29: Tft Color Display

    Table 1-4 LCD module specifications Specifications Item 14.1-inch XGA TFT (G33C00025110) Number of Dots 1,024 (W) x 768 (H) Dot spacing (mm) 0.279 (H) x 0.279 (V) Display range (mm) 228 (W) x 299 (H) PORTEGE S100 Maintenance Manual (960-508) 1-15...

  • Page 30: Fl Inverter Board Specifications

    Table 1-5 lists the FL inverter board specifications. Table 1-5 FL inverter board specifications Item Specifications G71C00011121 G71C00011110 Input Voltage (V) DC 5 Power (W) Output Voltage (V) Current (mA) 6.00 Power (mA) 5W/7VA 1-16 PORTEGE S100 Maintenance Manual (960-508)

  • Page 31: Power Supply

    6. Provides more accurate detection of a low battery. 7. Calculates the remaining battery capacity. 8. Controls the transmission of the status signal of the main battery. The power supply output rating is specified in Table 1-6. PORTEGE S100 Maintenance Manual (960-508) 1-17...

  • Page 32: Table

    LAN Power ICH6-M, EC/KBC, PSC CRT, ICH6-M, FL inverter, LEDs, HDD, ODD, KB, PAD, Parallel SND-P5V AN12941A(Amp) A4R7-P4V AD1981B, Amp, Head Phone, Ring Phone PC Card Power, USB Power ICH6-M, MAX6501, LED 2.0-3.5 ICH6-M(RTC) 1-18 PORTEGE S100 Maintenance Manual (960-508)

  • Page 33: Batteries

    Charge is stopped in the following cases. 1. The main battery is fully charged. 2. The main battery is removed. 3. Main battery or AC adapter voltage is abnormal. 4. Charging current is abnormal. PORTEGE S100 Maintenance Manual (960-508) 1-19...

  • Page 34: Rtc Battery

    Table 1-9 lists the charging time and data preservation period of the RTC battery. Table 1-9 RTC battery charging/data preservation time Status Time Charging Time (power on) 8 hours Data preservation period (full charge) 30 days 1-20 PORTEGE S100 Maintenance Manual (960-508)

  • Page 35: Ac Adapter

    The AC adapter is used to charge the battery. Table 1-10 lists the AC adapter specifications. Table 1-10 AC adapter specifications Specification Parameter G71C00043210 G71C00049210 Input voltage AC 90-240V Input frequency 50Hz/60Hz Input power 1.5A or less Output voltage DC15V Output current PORTEGE S100 Maintenance Manual (960-508) 1-21...
  • Page 36 Chapter 2 Troubleshooting Procedures...
  • Page 37 2 Troubleshooting Procedures 2-ii PORTEGE S100 Maintenance Manual (960-508)
  • Page 38 Diagnostic Test Program Execution Check .......2-37 Procedure 2 Connector and Replacement Check ...........2-37 Display Troubleshooting ..................2-38 Procedure 1 Diagnostic Test Program Execution Check .......2-38 Procedure 2 Connector and Cable Check............2-38 Procedure 3 Replacement Check..............2-39 PORTEGE S100 Maintenance Manual (960-508) 2-iii...
  • Page 39 Procedure 1 Check on Windows XP ..............2-48 Procedure 2 Connector Check and Replacement Check........2-48 2.15 Wireless LAN Troubleshooting ................2-49 Procedure 1 Transmitting-Receiving Check ..........2-49 Procedure 2 Antenna Connection Check ............2-50 Procedure 3 Replacement Check..............2-50 2-iv PORTEGE S100 Maintenance Manual (960-508)

  • Page 40: Table

    Table 2-1 Battery icon......................2-6 Table 2-2 DC IN icon......................2-7 Table 2-3 Error code ......................2-8 Table 2-4 D port status.......................2-19 Table 2-5 FDD error code and status .................2-30 Table 2-6 HDD error code and status ................2-35 PORTEGE S100 Maintenance Manual (960-508)
  • Page 41 2 Troubleshooting Procedures 2-vi PORTEGE S100 Maintenance Manual (960-508)

  • Page 42: Troubleshooting

    D port FD) 3. A PC with a serial port (for displaying debug port test result) 4. Headphone (for Sound troubleshooting) 5. An external microphone(for Sound troubleshooting) 6. A SD card (for SD card slot troubleshooting) PORTEGE S100 Maintenance Manual (960-508)

  • Page 43: Troubleshooting Flowchart

    Ask the user if a password is registered and, if it is, ask him or her to enter the password. ® Make sure that Toshiba Windows XP is installed on the hard disk. Non-Toshiba operating systems can cause the computer malfunction. Make sure all optional equipment is removed from the computer. Make sure the USB FDD is empty.
  • Page 44 2.2 Troubleshooting Flowchart 2 Troubleshooting Procedures Figure 2-1 Troubleshooting flowchart (1/2) PORTEGE S100 Maintenance Manual (960-508)
  • Page 45 2 Troubleshooting Procedures 2.2 Troubleshooting Flowchart Figure 2-1 Troubleshooting flowchart (2/2) PORTEGE S100 Maintenance Manual (960-508)
  • Page 46 11. If an error is detected on SD card slot, perform the SD Card Slot Troubleshooting Procedures in Section 2.14. 12. If an error is detected on the Wireless LAN test, perform the Wireless LAN Troubleshooting Procedures in Section 2.15. PORTEGE S100 Maintenance Manual (960-508)

  • Page 47: Power Supply Troubleshooting

    Blinks orange Battery charge is low while system power is ON. (even intervals) Flashes orange Battery charge is low. AC adaptor must be connected to recharge the battery. Doesn’t light Any condition other than those above. PORTEGE S100 Maintenance Manual (960-508)
  • Page 48 If the DC IN icon does not light, go to Procedure 3. Check 3 If the battery icon does not light orange or green, go to Procedure 4. CAUTION: Use a recommended AC adapter (G71C00043210/G71C00049210). PORTEGE S100 Maintenance Manual (960-508)
  • Page 49 DC Power (AC Adapter) battery battery S3V output IR5-C1V output A-C3V output PPV output E5V output (CH0) PTV output (CH0) 1R8-B1V output (CH0) PGV output (CH1) E3V output (CH1) PTV output (CH1) 1R8-B1V output (CH1) PORTEGE S100 Maintenance Manual (960-508)
  • Page 50 Secondary battery discharge current is over 3.9A when there is no load. Secondary battery charge current is over 3.9A when AC adapter is not connected. Current sensing IC is not normal. Secondary battery charge current is over 0.3A. PORTEGE S100 Maintenance Manual (960-508)
  • Page 51 PPV voltage is 0.56V or less when the computer is powered on. PPV voltage is 0.56V or less when the computer is booting up. PPV voltage is 0.56V or more when the computer is powered off. 2-10 PORTEGE S100 Maintenance Manual (960-508)
  • Page 52 PGV voltage is 0.68V or less when the computer is powered on. PGV voltage is 0.68V or less when the computer is booting up. PGV voltage is 0.68V or more when the computer is powered off. PORTEGE S100 Maintenance Manual (960-508) 2-11...
  • Page 53 Connect a new AC adaptor and/or AC power cord, if necessary. If the error still exists, go to Procedure 5. Check 3 In the case of error code 21h: Go to Procedure 3. Check 4 For any other error, go to Procedure 5. 2-12 PORTEGE S100 Maintenance Manual (960-508)

  • Page 54: Procedure 3 Connection Check

    If the battery pack still is not charged, go to Check 5. Check 5 Replace the battery pack with a new one. If the battery pack still is not charged, go to Procedure 5. PORTEGE S100 Maintenance Manual (960-508) 2-13...

  • Page 55: Procedure 5 Replacement Check

    Replace the AC adaptor with a new one. If the AC adaptor is still not functioning properly, perform Check 2. Check 2 Replace the system board with a new one following the steps described in Chapter 4, Replacement Procedures. 2-14 PORTEGE S100 Maintenance Manual (960-508)

  • Page 56: System Board Troubleshooting

    Start with Procedure 1 and continue with the other procedures as instructed. The procedures described in this section are: Procedure 1: Message Check Procedure 2: Debug Port Check Procedure 3: Diagnostic Test Program Execution Check Procedure 4: Replacement Check PORTEGE S100 Maintenance Manual (960-508) 2-15...
  • Page 57 If an error message is shown on the display, perform Check 1. If there is no error message, go to Procedure 2. If Toshiba MS-DOS or Windows XP is properly loaded, go to Procedure 4. Check 1 If one of the following error messages appears on the screen, press F1 as the message instructs.
  • Page 58 (15) DMAC #2 ERROR (16) PIC #1 ERROR (17) PIC #2 ERROR (18) KBC ERROR (19) HDC ERROR (20) HDD #0 ERROR (21) HDD #1 ERROR (22) TIMER INTERRUPT ERROR (23) RTC UPDATE ERROR PORTEGE S100 Maintenance Manual (960-508) 2-17...
  • Page 59 D port into USB FDD and input “FD starting drive:>dport”.) 6. When the D port status is FFFFh (normal status), go to Procedure 3. 7. When the D port status falls into any status in Table 2-4, go to Procedure 3. 2-18 PORTEGE S100 Maintenance Manual (960-508)

  • Page 60: Troubleshooting Procedures

    When key rewriting is requested, go to BIOS rewrite process System BIOS rewrite transition to IRT Rewriting BIOS Initialization for CH.D31 Configuration of DRAM Permission of cache (only L1 cache) Memory Clear Shifting to real mode and cory BIOS on RAM PORTEGE S100 Maintenance Manual (960-508) 2-19...
  • Page 61 Initialization for MCHM Initialization for ICH6M.D30.Func0 Initialization for ICH6M.D31.Func0 Initialization for ICH6M.D31.Func1/2 Initialization for USB Controller Initialization for ICH6M.D31.Func3 Initialization for ICH6M AC97 Audio Initialization for TI Controller PIT CH1 initialization (Setting refresh interval to 30ms) 2-20 PORTEGE S100 Maintenance Manual (960-508)
  • Page 62 Clearance of resume status Return to ROM Turning area of C0000h to EFFFFh to PCI (Prohibition of DRAM) Setting of resume error request ROM/RAM copy of system BIOS (HLT when copied BIOS checksum error) PORTEGE S100 Maintenance Manual (960-508) 2-21...
  • Page 63 Update of flash ROM type Evaluation of destination (home/overseas) by DMI data Setting default when a CMOS default (Bad Battery, Bad Checksum (ROM, CMOS)) check Initialization of ACPI table (for executing an option ROM) 2-22 PORTEGE S100 Maintenance Manual (960-508)
  • Page 64 Initialization of PC card slot Initialization of SIO (SIO supporting model) Initialization of FIR (FIR supporting model) PCI automatic configuration Creating a work area for auto configuration Acquisition of PCIIRQ Configuration Storing the results of VGA configuration PORTEGE S100 Maintenance Manual (960-508) 2-23...

  • Page 65: Table

    CHECK_DMAC (Check of DMAC) (Boot) INIT_DMAC (DMAC initialization) (Boot) CHECK_PRT CHECK_PRT (Check of printer port existence) CHECK_SIO (Check of SIO) (SIO supporting model) BOOT_PASSW BOOT_PASSWORD (Password check) (Waiting for the end of INIT_KBC division process) 2-24 PORTEGE S100 Maintenance Manual (960-508)
  • Page 66 Branching to hibernation (BIOS hibernation supporting model) Bluetooth initialization (Bluetooth supporting model) Check whether a target maintenance card is set Disabling a PC card not used Setting of Wake UP status data for ACPI PORTEGE S100 Maintenance Manual (960-508) 2-25...
  • Page 67 Making the CPU clock to be set by SETUP Waiting of motor-off completion of disabled HDD Final setting of FDD information Processing of PRE_BOOT_SETUP Clears Clearance of PWRBTN_STS Enabling POWER Button Clearance of IRT status Updating checksum for runtime 2-26 PORTEGE S100 Maintenance Manual (960-508)
  • Page 68 8. Real Timer test 9. NDP test 10. Expansion test 11. CD-ROM/DVD-ROM test 12. Wireless LAN test 13. LAN/Modem/Bluetooth/IEEE1394 test 14. Sound test If an error is detected during these tests, go to Procedure 4. PORTEGE S100 Maintenance Manual (960-508) 2-27...

  • Page 69: Procedure 4 Replacement Check

    If their connectors are in good condition, but there is still a problem, go to Check Check 2 The system board may be damaged. Replace the system board with a new one following the steps described in Chapter 4, Replacement Procedures. 2-28 PORTEGE S100 Maintenance Manual (960-508)

  • Page 70: Usb Fdd Troubleshooting

    USB FDD heads using the cleaning kit. If the USB FDD still does not function properly after cleaning, go to Procedure 2. Detailed operation is given in Chapter 3, Tests and Diagnostics. If the test program cannot be executed, go to Procedure 3. PORTEGE S100 Maintenance Manual (960-508) 2-29...
  • Page 71 If the following message appears, disable the write protect tab on the floppy disk. If any other message appears, perform Check 2. Write protected Check 2 Make sure the floppy disk is formatted correctly. If it is, go to Procedure 3. 2-30 PORTEGE S100 Maintenance Manual (960-508)
  • Page 72 The USB FDD or USB FDD cable may be defective or damaged. Replace it with a new one. If the USB FDD is still not functioning properly, perform Check 4. Check 4 Replace the System board with a new one following the steps in Chapter 4, Replacement Procedures. PORTEGE S100 Maintenance Manual (960-508) 2-31...

  • Page 73: Hdd Troubleshooting

    Procedure 1 Partition Check Insert the Toshiba MS-DOS system disk and start the computer. Perform the following checks: Check 1 Type C: and press Enter. If you cannot change to drive C, go to Check 2. If you can change to drive C, go to Check 3.
  • Page 74 “Not used”, choose another setting and return to Check 1. If it is not set to “Not used”, go to Check 4. Check 4 Using the SYS command on the Toshiba MS-DOS system disk, install system files on the HDD. If it is not installed, go to procedure 3. Refer to MS-DOS manual.
  • Page 75 Using the Diagnostic Disk, format the 2.5" HDD with a format option (physical format). If the 2.5" HDD is formatted, set the 2.5" HDD partition using MS-DOS FDISK command. If you cannot format the 2.5" HDD using the Tests and Diagnostic program, go to Procedure 4. 2-34 PORTEGE S100 Maintenance Manual (960-508)

  • Page 76: Procedure 4 Diagnostic Test Program Execution Check

    DMA boundary error Bad sector error Bad track error ECC error ECC recover enable HDC error Seek error Time out error Drive not ready Undefined error Write fault Status error Access time error No HDD PORTEGE S100 Maintenance Manual (960-508) 2-35...
  • Page 77 Chapter 4, Replacement Procedures. If the problem still exists, perform Check 3. Check 3 The system board may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. 2-36 PORTEGE S100 Maintenance Manual (960-508)

  • Page 78: Keyboard Troubleshooting

    Chapter 4, Replacement Procedures. If the problem still exists, perform Check 3. Check 3 The system board may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. PORTEGE S100 Maintenance Manual (960-508) 2-37...

  • Page 79: Display Troubleshooting

    Disassemble the computer following the steps described in Chapter 4, Replacement Procedures. If the connection is loose, reconnect firmly and restart the computer. If there is still an error, go to Procedure 3. 2-38 PORTEGE S100 Maintenance Manual (960-508)

  • Page 80: Procedure 3 Replacement Check

    The FL inverter board may be damaged. Replace it with a new one and repeat Procedure 1. If there is still an error, go to Check 5. Check 5 The system board may be damaged. Replace the system board with a new one. PORTEGE S100 Maintenance Manual (960-508) 2-39...

  • Page 81: Optical Drive Troubleshooting

    The optical drive may be defective or damaged. Replace it with a new one. If there is still an error, go to Check 3. Check 3 Replace the system board with a new one following the steps in Chapter 4, Replacement Procedures. 2-40 PORTEGE S100 Maintenance Manual (960-508)

  • Page 82: Touch Pad Troubleshooting

    Procedure 3. Procedure 3 Replacement Check Check 1 The touch pad or the touch pad cable may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. PORTEGE S100 Maintenance Manual (960-508) 2-41...

  • Page 83: Modem Troubleshooting

    This program checks the modem. Refer to Chapter 3, Tests and Diagnostics for more information on how to perform the test program. If any error is detected by the test, go to Procedure 2. 2-42 PORTEGE S100 Maintenance Manual (960-508)
  • Page 84 Chapter 4, Replacement Procedures. If the modem is still not functioning properly, perform Check 4. Check 4 The system board may be defective or damaged. Replace it with a new one following the steps in Chapter 4, Replacement Procedures. PORTEGE S100 Maintenance Manual (960-508) 2-43...

  • Page 85: Lan Troubleshooting

    LAN port is still not functioning properly, perform Check 3. Check 3 The system board may be defective or damaged. Replace it with a new one following the steps in Chapter 4, Replacement Procedures. 2-44 PORTEGE S100 Maintenance Manual (960-508)

  • Page 86: Sound Troubleshooting

    Execute the Sound test program. Refer to Chapter 3, Tests and Diagnostics for more information on how to perform the test program. If any error is detected by the test, go to Procedure 2. PORTEGE S100 Maintenance Manual (960-508) 2-45...

  • Page 87: Procedure 2 Connector Check

    J6051 on the system board and the headphone jack is firmly connected to J6310 on the system board. If the external microphone or headphone is still not functioning properly, go to procedure 3. 2-46 PORTEGE S100 Maintenance Manual (960-508)
  • Page 88 If the external microphone or headphone does not sound properly, go to Check 3. Check 3 The system board may be defective or damaged. Replace it with a new one following the step in Chapter 4 Replacement Procedures. PORTEGE S100 Maintenance Manual (960-508) 2-47...

  • Page 89: Sd Card Slot Troubleshooting

    Chapter 4 Replacement Procedures. If the problem continues, perform Check 3. Check 3 The system board may be defective or damaged. Replace it with a new one following the step in Chapter 4 Replacement Procedures. 2-48 PORTEGE S100 Maintenance Manual (960-508)

  • Page 90: Wireless Lan Troubleshooting

    LAN. You will need a second computer that can communicate by the wireless LAN. If the computer passes the test, the function is correctly working. If the computer does not pass the test, perform Procedure 2. PORTEGE S100 Maintenance Manual (960-508) 2-49...
  • Page 91 Chapter 4, Replacement Procedures. If the problem still exists, perform Check 3. Check 3 The system board may be defective or damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures and test the display again. 2-50 PORTEGE S100 Maintenance Manual (960-508)
  • Page 92 Chapter 3 Tests and Diagnostics...
  • Page 93 3 Tests and Diagnostics 3-ii PORTEGE S100 Maintenance Manual (960-508)
  • Page 94 Hard Disk Test ......................3-35 3.15 Real Timer Test......................3-38 3.16 NDP Test........................3-40 3.17 Expansion Test......................3-41 3.18 CD-ROM/DVD-ROM Test ..................3-43 3.19 Error Code and Error Status Names................. 3-44 3.20 Hard Disk Test Detail Status..................3-47 PORTEGE S100 Maintenance Manual (960-508) 3-iii...
  • Page 95 Bluetooth test..................3-81 3.29.4 IEEE1394 test..................3-91 3.30 Sound Test program....................3-92 3.30.1 Sound (Standard) test ................. 3-92 3.30.2 Sound (Legacy) test................3-94 3.30.3 CD Sound (Standard) test..............3-95 3.30.4 CD Sound (Legacy) test ..............3-97 3-iv PORTEGE S100 Maintenance Manual (960-508)
  • Page 96 3 Tests and Diagnostics 3.31 SETUP ........................3-98 3.31.1 Function Description ................3-98 3.31.2 Accessing the SETUP Program............3-100 PORTEGE S100 Maintenance Manual (960-508)

  • Page 97: Table

    Table 3-3 Hard disk controller status register contents............3-47 Table 3-4 Error register contents..................3-48 Table 3-5 Error message..................... 3-83 Table 3-6 Error code for Bluetooth test (BD_ADDR) ............3-84 Table 3-7 Error code for Bluetooth test (BD_ADDR of the DUT)........3-89 3-vi PORTEGE S100 Maintenance Manual (960-508)

  • Page 98: The Diagnostic Test

    SYSTEM CONFIGURATION EXIT TO MS-DOS The DIAGNOSTIC TEST MENU contains the following functional tests: SYSTEM TEST MEMORY TEST KEYBOARD TEST DISPLAY TEST FLOPPY DISK TEST PRINTER TEST ASYNC TEST HARD DISK TEST REAL TIMER TEST PORTEGE S100 Maintenance Manual (960-508)
  • Page 99 A USB test module (USB test ) A USB cable (USB test) An external CRT monitor (Expansion test) A CD test media TOSHIBA CD-ROM TEST DISK or ABEX TEST CD-ROM (Sound test) A DVD test media (DVD-ROM TEST DISK TSD-1) (Sound test)

  • Page 100: H/W (Hardware) Initial Information Setting Tool

    You will need the following equipment to perform some of the programs. The Diagnostics Disk (Main T&D) 3.1.3 Heatrun test program The heatrun test starts automatically after the selection. You will need the following equipment to perform this program. The Diagnostics Disk (Main T&D) PORTEGE S100 Maintenance Manual (960-508)

  • Page 101: Executing The Diagnostic Test

    To start the H/W initial information setting tool, press 2 and Enter. To start the Heatrun test, press 3 and Enter. NOTE: After replacing the system board or CPU, it is necessary to execute the subtest 01 Initial configuration in 3.4 Setting of the hardware configuration. PORTEGE S100 Maintenance Manual (960-508)

  • Page 102: Diagnostics Menu (T&D)

    To execute this program, select 1- Repair Main (T&D) in the startup menu, press Enter. The following menu appears. TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTICS MENU : 1 - DIAGNOSTIC TEST 2 – ONLY ONE TEST...
  • Page 103 Set the highlight bar to 1, and press Enter. The following DIAGNOSTIC TEST MENU will appear: TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTIC TEST MENU : 1 - SYSTEM TEST 2 - MEMORY TEST...

  • Page 104: Dmi Read

    Selecting NO returns the process to the subtest menu after the test is complete. Use the up and down arrow keys to move the cursor to “ERROR STOP”. Use the right and left arrow keys to move the cursor to the desired option and press Enter. PORTEGE S100 Maintenance Manual (960-508)

  • Page 105: Initial Configuration

    For more details on this test, refer to the section 3.4. 3.2.3 Heatrun test program After selecting this test, the heatrun test starts executing the same subtest as 3.24 RUNNING TEST. For more details on this test, refer to the section 3.5. PORTEGE S100 Maintenance Manual (960-508)

  • Page 106: Check Of The Raid Configuration

    Check of the RAID configuration Following screen is displayed for checking the RAID configuration and specifying a failed drive. TOSHIBA RAID / RAID Information Display Rev xx.xx.xxxx Copyright(c) 2005 TOSHIBA CORPORATION. All Rights Reserved. Level Status Capacity LD0 RAID-1 DEGRADE xxGB...
  • Page 107 Indicates critical condition that one HDD is failed in the RAID-0 that does not have redundancy. “OPTIMAL” is displayed in the case of (1) and “not OPTIMAL” is displayed in the case of (2) and (3). 3-10 PORTEGE S100 Maintenance Manual (960-508)
  • Page 108 When the “RAID-1” is displayed in the shown below, it is judged that the RAID is configured by two drives. TOSHIBA RAID / RAID Information Display Rev xx.xx.xxxx Copyright(c) 2005 TOSHIBA CORPORATION. All Rights Reserved. Level Status Capacity LD0 RAID-1...
  • Page 109 The RAID is not configured by two drives in the following display, because there are two LDs (LD0 and LD1). TOSHIBA RAID / RAID Information Display Rev xx.xx.xxxx Copyright(c) 2005 TOSHIBA CORPORATION. All Rights Reserved. Level Status Capacity LD0 RAID-0 OPTIMAL...
  • Page 110 3.3.3 Specification of the failed HDD Check the RAID configuration condition from the shown below and specify a failed drive. TOSHIBA RAID / RAID Information Display Rev xx.xx.xxxx Copyright(c) 2005 TOSHIBA CORPORATION. All Rights Reserved. Level Status Capacity LD0 RAID-1 DEGRADE...
  • Page 111 RAID console and installed again. When the drive is unlocked, “ABSENT” is displayed. When the drive is locked, “OFFLINE” is displayed. Repair is not needed in this case. TOSHIBA RAID / RAID Information Display Rev xx.xx.xxxx Copyright(c) 2005 TOSHIBA CORPORATION. All Rights Reserved. Level Status Capacity LD0 RAID-1...
  • Page 112 (2) When a new HDD is recognized, It is judged that the HDD removed is failed. Specify the reason by using the Independent Utility. TOSHIBA RAID / RAID Information Display Rev xx.xx.xxxx Copyright(c) 2005 TOSHIBA CORPORATION. All Rights Reserved. Level Status Capacity...
  • Page 113 One drive in the “RAID-1”is failed and degraded. This may look like failure by wrong operation. Specify the reason by using Independent Utility. TOSHIBA RAID / RAID Information Display Rev xx.xx.xxxx Copyright(c) 2005 TOSHIBA CORPORATION. All Rights Reserved. Level Status Capacity...

  • Page 114: Setting Of The Hardware Configuration

    6. “Write data OK (Y/N) ?” is displayed. To write the DMI information to the Flash ROM, press Y, and then Enter. 7. “Create DMIINFO TXT (Y/N) ?” is displayed. Press Y, then the DMI information (text data) is written to the Floppy disk, etc. PORTEGE S100 Maintenance Manual (960-508) 3-17...
  • Page 115 UUID data is not written This is one of tools to copy the DMI information to a new PCB after replacing. This subtest writes all the DMI data in the floppy disk into the new PCB. 3-18 PORTEGE S100 Maintenance Manual (960-508)
  • Page 116 3.4 Setting of the hardware configuration 3 Tests and Diagnostics PORTEGE S100 Maintenance Manual (960-508) 3-19...
  • Page 117 Press [Enter] key For more details on the system configuration information, refer to “3.26 System configuration”. Subtest 09 E2PROM test (MAC/GUID/DMI) It checks whether the MAC address, GUID of IEEE1394 and DMI information are written. 3-20 PORTEGE S100 Maintenance Manual (960-508)

  • Page 118: Heatrun Test

    Press any key and return to the startup menu. NOTE: The test result (Errorlog.txt) is stored in the floppy disk. The result is displayed in the same format as Log Utilities. For more details of the format, refer to 3.23 Log Utilities. PORTEGE S100 Maintenance Manual (960-508) 3-21...

  • Page 119: Subtest Names

    Gradation for VGA Gradation for LCD Gradation & Mode test for VGA All dot on/off for LCD “H” pattern display LCD Brightness FLOPPY DISK Sequential read Sequential read/write Random address/data Write specified address Read specified address 3-22 PORTEGE S100 Maintenance Manual (960-508)
  • Page 120 Sequential write W-R-C specified address REAL TIMER Real time Backup memory Real time carry EXPANSION PCMCIA wraparound [Not supported] RGB monitor ID CD-ROM Sequential read /DVD-ROM Read specified address Random address/data RW 1point W/R/C PORTEGE S100 Maintenance Manual (960-508) 3-23...

  • Page 121: System Test

    *** Test Fan Revolution High speed Start Make sure the fan rotates at high speed and the message of fan revolution for it changes. Then press Enter. After a while, the fan rotating will stop. 3-24 PORTEGE S100 Maintenance Manual (960-508)
  • Page 122 : XXXXXXXXXXXX Serial Number : XXXXXXXX Model Number : XXXXXX-XXXXX PCN/BND Number : XXXXXXXXXXXX/XXX UUID Number : XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Press [Enter] to EXIT To exit this subtest and return to the SYSTEM test menu, press Enter. PORTEGE S100 Maintenance Manual (960-508) 3-25...

  • Page 123: Memory Test

    16KB read buffer and compared the data in the buffers. The read buffer starts from 0001 and the comparison is continued with the following read buffer addresses: 0001, 0003, 0005, 0007, 0009, 000b, 000d and 000f. 3-26 PORTEGE S100 Maintenance Manual (960-508)

  • Page 124: Keyboard Test

    Appendix D. KEYBOARD TEST IN PROGRESS 302000 Scan code Character code Keytop Ins Lock Caps Lock Num Lock Scroll Lock Ctrl Left Shift Right Shift PRESS [Enter] KEY PORTEGE S100 Maintenance Manual (960-508) 3-27...

  • Page 125: Display Test

    This subtest displays bands of gradations for mixed colors, then for red, green, and blue. Next, it displays eight solid colors full screen: red, semi-red, green, semi-green, blue, semi-blue, white and semi-white. Each color displays for three seconds. 3-28 PORTEGE S100 Maintenance Manual (960-508)
  • Page 126 Mode 118. Subtest 05 All dot on/off for LCD This subtest displays an all-white screen then an all-black screen. The display changes automatically every three seconds and the screen returns to the DISPLAY TEST menu. PORTEGE S100 Maintenance Manual (960-508) 3-29...
  • Page 127 LCD Brightness The LCD brightness changes in the following order: Super-Bright → Bright → Semi-Bright → Bright → Super-Bright After displaying with Super-Bright of LCD brightness, the screen returns to the DISPLAY TEST menu. 3-30 PORTEGE S100 Maintenance Manual (960-508)

  • Page 128: Floppy Disk Test

    : XXX SUB-TEST MENU : 01 - Sequential read 02 - Sequential read/write 03 - Random address/data 04 - Write specified address 05 - Read specified address 99 - Exit to DIAGNOSTIC TEST MENU PORTEGE S100 Maintenance Manual (960-508) 3-31...
  • Page 129 This subtest writes the data specified by an operator to a specified track, head, and address. Subtest 05 Read specified address This subtest reads data from a track, head, and address specified by an operator. 3-32 PORTEGE S100 Maintenance Manual (960-508)

  • Page 130: Printer Test

    Select the printer channel number, and press Enter to execute the selected subtest. Subtest 01 Ripple Pattern This subtest prints characters for codes 20h through 7Eh line-by-line while shifting one character to the left at the beginning of each new line. PORTEGE S100 Maintenance Manual (960-508) 3-33...
  • Page 131 NOTE: To execute this subtest, a printer wraparound connector must be connected to the computer’s printer port. This subtest checks the output and bi-directional modes of the data control and status lines through the parallel port wraparound connector (34M741986G01). (Both output and bi-directional modes are tested.) 3-34 PORTEGE S100 Maintenance Manual (960-508)

  • Page 132: Async Test

    FIR/SIR port. Subtest 03 Wraparound (on board) NOTE: To execute this subtest, a RS-232C wraparound connector must be connected to the RS-232C port. This subtest checks the data send/receive function through the wraparound connector. PORTEGE S100 Maintenance Manual (960-508) 3-35...

  • Page 133: Hard Disk Test

    3. The following message appears for whether or not the HDD status is displayed on the screen. The HDC status is described in section 3.20. Select 1 or 2. Detail status display (1:no, 2:yes) 3-36 PORTEGE S100 Maintenance Manual (960-508)
  • Page 134 1. Forward sequential 2. Reverse sequential 3. Random Subtest 03 Random address/data This subtest writes random data in a random length to random addresses. This data is then read and compared to the original data. PORTEGE S100 Maintenance Manual (960-508) 3-37...
  • Page 135 This subtest writes specified 2-byte data to all of the cylinders on the HDD. Subtest 09 W-R-C specified address This subtest writes data to a specified cylinder and head on the HDD, then reads the data and compares it to the original data. 3-38 PORTEGE S100 Maintenance Manual (960-508)

  • Page 136: Real Timer Test

    Writes 1-bit of “off” data (FEh through 7Fh) to address 0Eh through 7Fh Writes the data pattern AAh and 55h to the address 0Eh to 7Fh Then the subtest reads and compares this data with the original data. 3-38 PORTEGE S100 Maintenance Manual (960-508)
  • Page 137 Current time : 23:59:58 The real time increments are automatically executed and the following is displayed: Current date : 01-01-2000 Current time : 00:00:00 PRESS [Enter] KEY TO EXIT TEST To exit the test, press Enter. PORTEGE S100 Maintenance Manual (960-508) 3-39...

  • Page 138: Ndp Test

    To execute the NDP test, select 10 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. Subtest 01 This test checks the following functions of NDP: Control word Status word Addition Multiplication 3-40 PORTEGE S100 Maintenance Manual (960-508)

  • Page 139: Expansion Test

    00003 –– –– Speaker line 00004 40,80 Wait line (40<xx<80) 00005 Other lines (BSY#, BVD1) NN=21, 00 NOTE: Select the subtest number01, The following message will appear: Test slot number select (1:slot0, 2:slot1, 0:slot0&1)? PORTEGE S100 Maintenance Manual (960-508) 3-41...
  • Page 140 The judgment of acquisition is based on the panel data. In simultaneous display mode or internal display mode, in which the panel data is acquired, this subtest will fail. Therefore, make sure only the external display is selected when executing this subtest. 3-42 PORTEGE S100 Maintenance Manual (960-508)

  • Page 141: Cd-Rom/Dvd-Rom Test

    To execute the CD-ROM/DVD-ROM test, select 12 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. NOTE: For the subtest 01, 02 and 03, use the TOSHIBA CD-ROM TEST DISK TDY-01 or ABEX TEST CD-ROM TCDR-702 and DVD-ROM TEST DISK TSD-1. For the subtest 04, use a CD-RW on the market.

  • Page 142: Error Code And Error Status Names

    HUB - CLEAR FEATURE ERROR HUB - CLEAR FEATURE1 ERROR HUB - SET FEATURE ERROR(Enab.) HUB - CLEAR FEATURE2 ERROR USB - OVER CURRENT ERROR USB - GET DESCR.ERROR(SECOND)' Display VRAM SIZE NOT SUPPORT 3-44 PORTEGE S100 Maintenance Manual (960-508)
  • Page 143 HDD - ADDRESS MARK NOT FOUND HDD - RECORD NOT FOUND ERROR HDD - ECC ERROR HDD - HDC ERROR HDD - SEEK ERROR HDD - TIME OUT ERROR HDD - ECC RECOVER ENABLE HDD - DRIVE NOT READY PORTEGE S100 Maintenance Manual (960-508) 3-45...
  • Page 144 CARD TYPE ERROR ZV_CONT# ERROR CD-ROM BAD COMMAND /DVD-ROM ILLEGAL LENGTH UNIT ATTENTION MEDIA CHANGE REQUEST MEDIA DETECTED ADDITIMAL SENSE BOUNDARY ERROR CORRECTED DATA ERROR DRIVE NOT READY SEEK ERROR TIME OUT RESET ERROR ADDRESS ERROR 3-46 PORTEGE S100 Maintenance Manual (960-508)

  • Page 145: Hard Disk Test Detail Status

    “0” … Not used (Corrected data) “1” … Correctable data error is corrected. “0” … Not used (Index) “1” … Index is sensed. “0” … Normal (Error) “1” … The previous command was terminated with an error. PORTEGE S100 Maintenance Manual (960-508) 3-47...
  • Page 146 “1” … Illegal command error or command abort. “0” … The hard disk found track 0 during a recalibrate (Track 0) command. “1” … The hard disk could not find track 0 during a recalibrate command. —— Not used 3-48 PORTEGE S100 Maintenance Manual (960-508)

  • Page 147: Only One Test

    9 .... Common Test **************************************************************** ..Press test number[1-8, 9] ? Select the subtest number you want to test and press Enter. To return to the DIAGNOSTIC TEST menu, select 9 and press Enter. PORTEGE S100 Maintenance Manual (960-508) 3-49...
  • Page 148 When any key is pressed, the corresponding key on the screen changes to the key character that was pressed. Holding a key down enables the auto-repeat function that causes the key’s display character to blink. Press Del + Enter to end the test. 3-50 PORTEGE S100 Maintenance Manual (960-508)
  • Page 149 The parameters appear above the <BUTTONS> (1) or (2) corresponding to the pressed touch pad switch highlights. To end this subtest, press two touch pad switches at the same time. PORTEGE S100 Maintenance Manual (960-508) 3-51...
  • Page 150 3 Tests and Diagnostics 3.21 ONLY ONE TEST Subtest 03 GP Button This subtest checks moving of the front operation panel button. Press the Toshiba Presentation button after the following message appears. Press [Toshiba Presentation button] button Power switch Toshiba Presentation Toshiba Assist Press the Toshiba Assist button after the following message appears.
  • Page 151 NG message appears in the display if an error is found during the test. Confirm the connection of cable, and then execute the test again. Press 9 and Enter to return to ONLY ONE TESST menu. PORTEGE S100 Maintenance Manual (960-508) 3-53...
  • Page 152 Release Eject-SW, and press [Enter] Key If the test ends successfully, the display returns to the ONLY ONE TEST menu. When the display returns to the ONLY ONE TEST menu, remove the Common Dock 3 from the computer. 3-54 PORTEGE S100 Maintenance Manual (960-508)
  • Page 153 Press any key and following message appears in the display. Check [DC-IN]&[Power]&[Main Battery]LED= Green/Orange Check if the each LED lights in the same color shown in the display (Message switches Green ↔ Orange). Press Enter and return to the ONLY ONE TEST menu. PORTEGE S100 Maintenance Manual (960-508) 3-55...
  • Page 154 When a PC card is not inserted or a PC wraparound card is inserted, following message appears. PC Card Not Inserted… Press Enter and return to the ONLY ONE TEST menu. CAUTION: PC card wraparound test is not tested on this subtest. 3-56 PORTEGE S100 Maintenance Manual (960-508)

  • Page 155: Head Cleaning

    2. Remove the Diagnostics Disk from the FDD, then insert the cleaning disk and press Enter. 3. When the message appears, the FDD head cleaning has begun. “cleaning start” 4. The display automatically returns to the DIAGNOSTIC MENU when the program is completed. PORTEGE S100 Maintenance Manual (960-508) 3-57...

  • Page 156: Log Utilities

    5. FDD/HDD or memory address (ADDR) 6. Write data (WD) 7. Read data (RD) 8. HDC status (HSTS) 9. Error status name (ERROR STATUS NAME) If the power switch is turned off, the error information will be lost. 3-58 PORTEGE S100 Maintenance Manual (960-508)
  • Page 157 The 7 key writes the log information to a floppy disk. 3. In the case of “error retry OK,” a capital “R” will be placed at the beginning of the error status. However, it is not added to the error count. PORTEGE S100 Maintenance Manual (960-508) 3-59...

  • Page 158: Running Test

    2. To execute the test, press Y and Enter. To cancel the test, press N and Enter. If you select the selectable tests, follow the instruction message in the display. 3. After selecting the selectable tests, the running test starts automatically. To terminate the program, press Ctrl + Break. 3-60 PORTEGE S100 Maintenance Manual (960-508)

  • Page 159: Floppy Disk Drive Utilities

    This program displays the contents of the floppy disk and the designated sectors of the hard disk on the display. 4. HDD ID READ This program reads the hard disk ID and displays hard disk information. PORTEGE S100 Maintenance Manual (960-508) 3-61...
  • Page 160 After the floppy disk is formatted, the following message will appear. Format complete Another format (1:Yes/2:No) ? (e) Typing 1 displays the message from step (c) above. Typing 2 returns the test to the DIAGNOSTIC MENU. 3-62 PORTEGE S100 Maintenance Manual (960-508)
  • Page 161 Copy complete Another copy (1:Yes/2:No) ? (g) To copy another disk, type 1 and the message from step (a) is displayed again. Entering 2 returns the test program to the DIAGNOSTIC MENU. PORTEGE S100 Maintenance Manual (960-508) 3-63...
  • Page 162 (i) Select a drive number and the following message will be displayed. ---Max. address --- [LBA ] = XXXXXXXXX LBA number ???????? (j) Set the LBA number you want to dump. The system will access the disk and dump a list. 3-64 PORTEGE S100 Maintenance Manual (960-508)
  • Page 163 5. HDD ID READ program Selecting HDD ID displays the following HDD ID configuration. [HDD ID Read (VX.XX)] [Drive #1] Model No. = XXXXXXX Press [Enter] key Press Enter to return to the FDD UTILITIES MENU. PORTEGE S100 Maintenance Manual (960-508) 3-65...

  • Page 164: System Configuration

    14. The number of ASYNC ports 15. Math co-processors 16. Floppy Disk Drive [Track/Head/Sector] 17. Hard Disk Drive [Sector/Drive size/Manufacture code] 18. Optical Disk Drive [Maker/Drive type/Manufacture code/Product code] 19. T&D total version 20. Date/Time 3-66 PORTEGE S100 Maintenance Manual (960-508)
  • Page 165 #2 Sectors = XXXXX, (XXXXX GB) [XXXXXXXXXXXXXXXXX] - ODD = XXXX XXXXXXXX XXXXXXXXX [XXXXXXXXXXXX] - T&D Total Version = VX.XX Press [Enter] Key [Date = XXXX-YY-ZZ, XX:YY:ZZ] Press Enter to return to the DIAGNOSTIC MENU. PORTEGE S100 Maintenance Manual (960-508) 3-67...

  • Page 166: Wireless Lan Test Program (Intel-Made B/G)

    : Intel Calexico 802.11b/g (MoW) G-code : G36C0000X310 PBA No. : C55369 ************************************************************ If a defective is found during the test, NG message will appear in the display. Press any key to return to the test menu. 3-68 PORTEGE S100 Maintenance Manual (960-508)
  • Page 167 When a defective is detected in the test, following typical cause is considered. • Bad of wireless LAN card • Defective wireless LAN card • Disappearance of MAC address data Check the connection and execute the subtest again. PORTEGE S100 Maintenance Manual (960-508) 3-69...
  • Page 168 Bad connection of wireless LAN card • Bad connection of wireless LAN antenna cable (Main/Aux) • Bad environment for wireless LAN communication (Interference/ obstruction) • Defective wireless LAN card Check the connection and condition, and execute the subtest again. 3-70 PORTEGE S100 Maintenance Manual (960-508)
  • Page 169 This subtest checks SKU information, MAC address, connection and communication of wireless LAN antenna of Calexico 802.11b/g card. The test stops at when a defective is found. For more details, refer to each subtest. PORTEGE S100 Maintenance Manual (960-508) 3-71...

  • Page 170: Wireless Lan Test Program (Intel-Made A/G)

    LAN card is described. ************************************************************ Module : Intel Calexico 802.11a/g (MoW) G-code : G36C00018510 PBA No. : C67287 ************************************************************ Press any key and return to the test menu. 3-72 PORTEGE S100 Maintenance Manual (960-508)
  • Page 171 If a defective is found during the test, following message will appear in the display. ************************************************************ ERROR: MAC all F MAC = XXXXXXXXXXXX ************************************************************ ************************************************************ MAC Address Check : NG !! ************************************************************ Press any key and return to the test menu. PORTEGE S100 Maintenance Manual (960-508) 3-73...
  • Page 172 Press any key and following message will appear in the display. Check which antenna (Main/Aux) is defective. ************************************************************ Aux Antenna Test : NG !! ************************************************************ Press any key and return to the test menu. 3-74 PORTEGE S100 Maintenance Manual (960-508)
  • Page 173 Connection of wireless LAN card • Connection of wireless LAN antenna cable (Main) • Condition of wireless LAN communication (Interference/obstruction) • Defective wireless LAN card Checking the connection and condition, execute the subtest again. PORTEGE S100 Maintenance Manual (960-508) 3-75...
  • Page 174 Calexico 802.11b card and communication test of Calexico 802.11a and Calexico 802.11g. The test stops at when a defective is found. For more details, refer to each subtest. 3-76 PORTEGE S100 Maintenance Manual (960-508)
  • Page 175 ##################################################################### ######### i82562 ICHx Gbe (i82540) Diagnostics program ###### ##################################################################### 1 .... (i82562 + ICHx) 2 .... (Gbe) ********************************************************************* ..Press test number[1-2] ? Press the number you want to test and press Enter. PORTEGE S100 Maintenance Manual (960-508) 3-77...
  • Page 176 < TRANSMIT > < RECEIVE > NOTE: The menu displayed by your computer may be slightly different from the one shown above. If a defective is found, NG message will appear in the display. 3-78 PORTEGE S100 Maintenance Manual (960-508)
  • Page 177 1000Base Auto-negotiation TxRx Test CE Test Complete NOTE: The menu displayed by your computer may be slightly different from the one shown above. If a defective is found, NG message will appear in the display. PORTEGE S100 Maintenance Manual (960-508) 3-79...

  • Page 178: Modem Test

    RJ11 Connection Check (LED) (Operator’s Check LED) test will be executed, and the following message will appear..Press Key (Y = OK , N =NG) If the color in the LED of the connection checker is orange, press Y, otherwise, press N. 3-80 PORTEGE S100 Maintenance Manual (960-508)

  • Page 179: Bluetooth Test

    ..Press test number [1, 3, T] ? Press 1 or 3 key to perform the corresponding subtest. To quit the Bluetooth test program, eject the floppy disk and turn the computer off while the menu above is displayed. PORTEGE S100 Maintenance Manual (960-508) 3-81...
  • Page 180 1 to select the test and press Enter. The following message will appear: ----------------------------------------------------------------------------- Bluetooth Subsystem T&D for PCSE(BD_ADDR) VerX.XX Copyright (C) by TOSHIBA Co. ----------------------------------------------------------------------------- Initializing … When the machine has passed the test, it displays BD_ADDR. If BD_ADDR has no problem, the following message is displayed.

  • Page 181: Table

    3 Tests and Diagnostics If the target machine has any problem, it displays Error message. The following message is displayed. ----------------------------------------------------------------------------- Bluetooth Subsystem T&D for PCSE(BD_ADDR) VerX.XX Copyright (C) by TOSHIBA Co. ----------------------------------------------------------------------------- My BD_ADDR = XXXXXXXXXXXX [h] FFFFFF FFFFFF...
  • Page 182 0x1a Unsupported Remote Feature. 0x1b SCO Offset Rejected. 0x1c SCO Interval Rejected. 0x1d SCO Air Mode Rejected. 0x1e Invalid LMP Parameters. 0x1f Unspecified Error. ** See the Specification of the Bluetooth System for details. 3-84 PORTEGE S100 Maintenance Manual (960-508)
  • Page 183 Insert a floppy disk containing the test program into the responder machine and turn on the power. The Bluetooth test menu will appear. Press 3 to select the test and press Enter of the responder machine. The following message will appear: PORTEGE S100 Maintenance Manual (960-508) 3-85...
  • Page 184 T and Enter to select the subtest. The following message will appear: ----------------------------------------------------------------------------- Bluetooth Subsystem T&D for PCSE(CS-Air) VerX.XX Copyright (C) by TOSHIBA Co. ----------------------------------------------------------------------------- +------------------+ Tester +------------------+ [ESC]:Finish Tester [SPACE]:Start Is DUT ready? Then press Space to start the Bluetooth communication test. 3-86 PORTEGE S100 Maintenance Manual (960-508)

  • Page 185: Tests And Diagnostics

    BD_ADDR of the DUT = XXXXXXXXXXXXX [h] +----------------------+ CCCC M PPPPPP EEEEEE TTTTTTT EEEEEEE MM P O M M M M P M PPPPPP EEEEEE EEEEEEE N N C CCCC LLLLLLL EEEEEE EEEEEEE Testing is finished A> PORTEGE S100 Maintenance Manual (960-508) 3-87...
  • Page 186 3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program If any problem is detected during the test, the massage FAIL is displayed on the tester machine with the error code as shown below. The error code begins with the least significant digit. 3-88 PORTEGE S100 Maintenance Manual (960-508)
  • Page 187 0x1a Unsupported Remote Feature. 0x1b SCO Offset Rejected. 0x1c SCO Interval Rejected. 0x1d SCO Air Mode Rejected. 0x1e Invalid LMP Parameters. 0x1f Unspecified Error. ** See the Specification of the Bluetooth System in detail. PORTEGE S100 Maintenance Manual (960-508) 3-89...
  • Page 188 0x28 Not Exist 0x29 Not Exist 0x2a Not Exist 0x2b Not Exist 0x2c Not Exist 0x2d Not Exist 0x2e Not Exist 0x2f Not Exist ** See the Specification of the Bluetooth System in detail. 3-90 PORTEGE S100 Maintenance Manual (960-508)

  • Page 189: Ieee1394 Test

    This program is executed in the responder machine to initialize the responder machine with the IEEE1394 cable connected to the target machine before executing subtest 01. Subtest03 (1394 GUID Display) This program checks the GUID of IEEE1394. PORTEGE S100 Maintenance Manual (960-508) 3-91...

  • Page 190: Sound Test Program

    1 .... ( Microphone recording & play ) 2 .... ( Sine wave ) 3 .... ( Line IN recording & play ) 9 .... Exit to Main *************************************************************** ..Press test number[1-3, 9] ? 3-92 PORTEGE S100 Maintenance Manual (960-508)
  • Page 191 Build data: XXX XX XXXX at XX:XX:XX Loading “mic.wav”. NOTE: The message in the display might have slight difference from those above. The display returns to the Sound (Standard) test menu after the test ends. PORTEGE S100 Maintenance Manual (960-508) 3-93...

  • Page 192: Sound (Legacy) Test

    The display returns to the Sound (Standard) test menu after the test ends. 3.30.2 Sound (Legacy) test To execute the Sound (Legacy) test, select 2 and press Enter. NOTE: Sound (Legacy) test is not supported in this model. 3-94 PORTEGE S100 Maintenance Manual (960-508)
  • Page 193 To execute the CD Sound (Standard) test, press 3 and Enter. Insert the test media (TOSHIBA TEST CD-ROM or ABEX TEST CD-ROM) or music CD on the market (if the test media can not be prepared). Following menu appears in the display.
  • Page 194 This subtest plays sine wave while changing its table from 400Hz to 3KHz and also changing the channel from left speaker to right speaker. The test returns to the CD Sound (Standard) menu after the test ends. 3-96 PORTEGE S100 Maintenance Manual (960-508)
  • Page 195 “Device Config.=” of the BIOS SETUP. If the “ALL DEVICE” is not selected, music can not be played. 3.30.4 CD Sound (Legacy) test To execute the CD Sound (Legacy) test, select 4 and press Enter. CAUTION: Sound (Legacy) test is not supported in this model. PORTEGE S100 Maintenance Manual (960-508) 3-97...
  • Page 196 (b) LCD Display Stretch 8. Others (a) CPU Cache (b) Level 2 Cache (c) Dynamic CPU Frequency Mode (d) Execute-Disable Bit Capability (e) Auto Power On (f) Language During Bootup 9. Configuration (a) Device Config. 3-98 PORTEGE S100 Maintenance Manual (960-508)
  • Page 197 (c) Parallel Port Mode 15. Legacy Emulation (a) USB KB/Mouse Legacy Emulation (b) USB-FDD Legacy Emulation 16. PCI LAN (a) Built-in LAN 17. RAID ARRAY (a) Current State (b) Create State (c) Execute Creation PORTEGE S100 Maintenance Manual (960-508) 3-99...
  • Page 198 3 Tests and Diagnostics 3.31 SETUP 3.31.2 Accessing the SETUP Program Select 0-SETUP in the Main Menu and press Enter key. The following display appears. 3-100 PORTEGE S100 Maintenance Manual (960-508)
  • Page 199 3.31 SETUP 3 Tests and Diagnostics PORTEGE S100 Maintenance Manual (960-508) 3-101...
  • Page 200 2. Press End and then press Y to accept the factory preset settings. NOTE: When you execute the default setting, the following settings are not changed: HDD Mode Password Write Policy in the CPU Cache 3-102 PORTEGE S100 Maintenance Manual (960-508)
  • Page 201 This option is used to select Full Power, Low Power or User Setting of the battery save mode. When you select the battery save mode, the following sub-window will appear. Full Power The following shows full power settings. Low Power The following shows low power settings. PORTEGE S100 Maintenance Manual (960-508) 3-103...
  • Page 202 Lowers the CPU processing speed first, then if necessary turns on the fan. NOTE: Too hot condition may cause defect on the CPU. When the hot condition continues, the power is automatically turned off in resume mode. 3-104 PORTEGE S100 Maintenance Manual (960-508)
  • Page 203 Sets only User HDD Password (Default) Master+User Sets Master HDD Password and User HDD Password (c) User Password This item sets User password. For details on setting user password, refer to the User’s Manual. PORTEGE S100 Maintenance Manual (960-508) 3-105...
  • Page 204 NOTE: When Two HDD are not mounted, this option is not displayed. When the boot command can not be found in the specified HDD, the PC is booted from other devices, not but from the other HDD. 3-106 PORTEGE S100 Maintenance Manual (960-508)
  • Page 205 Use this option to enable or disable the level 2 cache. When “CPU Cache” is set to “Disabled”, this option is not displayed. Enabled Enables the level 2 cache. (Default) Disabled Disables the level 2 cache. PORTEGE S100 Maintenance Manual (960-508) 3-107...
  • Page 206 “second” cannot be set. When it is set to “Disabled”, the time to turn on automatically is not set. For the Alarm Date Option, set the date to turn on the power automatically. When it is set to “Disabled”, the time to turn on automatically is not set. 3-108 PORTEGE S100 Maintenance Manual (960-508)
  • Page 207 (Default) All Devices All devices will be initialized. NOTE: When using installed OS, selecting “Set by OS” is recommended. But, when setting “PC CARD-Controller Mode” to other than “ Auto-Selected”, select “ All Devices”. PORTEGE S100 Maintenance Manual (960-508) 3-109...
  • Page 208 This option displays the address and interrupt level for select bay. This cannot be changed. 12. PCI Bus This item displays the interrupt level for the Card Bus. It is for information only and cannot be changed. PCI BUS = IRQ10, IRQ11 3-110 PORTEGE S100 Maintenance Manual (960-508)
  • Page 209 (b) Ext Keyboard “Fn” Use this option to set the Fn key equivalent when you are using an external keyboard. Selecting this option displays the following subwindow. Enabled Enables the feature. Disabled Disables the feature. (Default) PORTEGE S100 Maintenance Manual (960-508) 3-111...
  • Page 210 This option sets the Legacy support condition of the USB floppy disk drive. Enabled USB Legacy Support can be used. (Default) USB floppy disk is available without the driver. Disabled USB Legacy Support cannot be used. 3-112 PORTEGE S100 Maintenance Manual (960-508)
  • Page 211 Do you really want to do this? If “Yes”, please type the key string which is written in manual. Input 1234 (press 1, 2, 3, 4 key) and press Enter. The change of the RAID configuration will be reflected. PORTEGE S100 Maintenance Manual (960-508) 3-113...
  • Page 212 3 Tests and Diagnostics 3.31 SETUP 3-114 PORTEGE S100 Maintenance Manual (960-508)
  • Page 213 Chapter 4 Replacement Procedures...
  • Page 214 4 Replacement Procedures 4-ii PORTEGE S100 Maintenance Manual (960-508)
  • Page 215 Front panel ....................... 4-48 4.21 System board/ DC-IN jack..................4-49 4.22 PC card case......................4-52 4.23 Heat sink ........................4-53 4.24 RTC battery/LAN jack..................... 4-56 4.25 Battery slider......................4-58 4.26 LCD unit/FL inverter ....................4-59 PORTEGE S100 Maintenance Manual (960-508) 4-iii...
  • Page 216 Removing the cover ..................4-39 Figure 4-22 Removing the cover assembly ..............4-40 Figure 4-23 Removing the HDD SATA con holder and HDD SATA con cap....4-42 Figure 4-24 Removing the RG board ................4-43 4-iv PORTEGE S100 Maintenance Manual (960-508)
  • Page 217 Removing the wireless LAN antenna ............4-65 Figure 4-42 to 4-52 Replacing TMD fluorescent lamp (XGA) (1) to (11).....4-69 to 4-79 Figure 4-53 to 4-63 Replacing TMD fluorescent lamp (SXGA+) (1) to (11) ..4-80 to 4-91 PORTEGE S100 Maintenance Manual (960-508)
  • Page 218 4 Replacement Procedures 4-vi PORTEGE S100 Maintenance Manual (960-508)
  • Page 219 How to See the Chart Example of referring to the chart is shown below. •Removing the Memory module 4.2 Battery Pack to 4.10 Keyboard holder/ Keyboard must be removed. PORTEGE S100 Maintenance Manual (960-508)

  • Page 220: Safety Precautions

    Before you begin disassembly, read the following safety precautions and observe them carefully as you work. DANGER: 1) Always use the genuine battery that is authorized by Toshiba or compatible with the unit. Since other battery packs have different specifications, they may be incompatible with the unit, and may burst or explode.
  • Page 221 9. The computer contains many sharp edges and corners, so be careful not to injure yourself. 10. After you have replaced an FRU, make sure the computer is functioning properly by performing the appropriate test on the FRU you have fixed or replaced. PORTEGE S100 Maintenance Manual (960-508)

  • Page 222: Disassembly Procedures

    FRU. After installing an FRU in the computer, confirm that the FRU and the computer are functioning properly. PORTEGE S100 Maintenance Manual (960-508)
  • Page 223 • ESD mats for the floor and the table you are working on • An ESD wrist strap or heel grounder • Anti-static carpeting or flooring • Air ionizers in highly static sensitive areas • Antenna coaxial cable disconnector PORTEGE S100 Maintenance Manual (960-508)

  • Page 224: Screw Tightening Torque

    CAUTION: Overtightening can damage components and screws; undertightening can result in electrical shorts or other damage if screws or components come loose. NOTE: Toshiba recommends that you use an electric screw driver for quick and easy operations. • M2 0.167 N·m (1.7 kgf·cm) •...
  • Page 225 Symbol Black Silver Zinc Other screws (Unique screws, STUD, etc.) Examples: 6 mm Black screw Kind of screws BIND screw FLAT HEAD screw SUPER FLAT HEAD screw TAPPING screw Other screws (Unique screws, STUD, etc.) PORTEGE S100 Maintenance Manual (960-508)

  • Page 226: Battery Pack

    4. Release the battery lock. Lift up the battery pack while sliding the battery latch. NOTE: For environmental reasons, do not throw away a spent battery pack. Collect the spent battery packs. Battery lock Battery latch Battery pack Figure 4-1 Removing the battery pack PORTEGE S100 Maintenance Manual (960-508)
  • Page 227 CAUTION: The battery pack is a lithium ion battery, which can explode if not properly replaced, used, handled or disposed of. For environmental reasons, collect the spent battery packs. Use only batteries recommended by Toshiba as replacements. NOTE: Check the battery's terminals visually. If they are dirty, wipe them clean with a dry cloth.

  • Page 228: Pc Card

    Figure 4-2 Removing the PC card Installing the PC card To install the PC card, follow the steps below and refer to Figure 4-2. 1. Insert the PC card. 2. Push it carefully to ensure a firm connection. 4-10 PORTEGE S100 Maintenance Manual (960-508)

  • Page 229: Sd Card

    Figure 4-3 Removing the SD card Installing the SD card To install the SD card, follow the steps below and refer to Figure 4-3. 1. Insert the SD card. 2. Push it carefully to ensure a firm connection. PORTEGE S100 Maintenance Manual (960-508) 4-11...

  • Page 230: Expansion Memory

    2. Loosen the screw (with e-ring) fixing the memory slot cover and remove the memory slot cover. 3. Press the two latches outward and remove the memory module. Memory slot cover Screw (with e-ring) Latch Latch Memory module Figure 4-4 Removing the expansion memory module 4-12 PORTEGE S100 Maintenance Manual (960-508)
  • Page 231 3. When the power of the computer is turned on, the computer checks automatically the memory size. Confirm that the new memory is detected correctly. 4. If the memory is not detected, check that it is connected correctly. PORTEGE S100 Maintenance Manual (960-508) 4-13...

  • Page 232: Modem Daughter Card (Mdc)

    2. Lift up the modem daughter card to disconnect it from the connector CN3000 on the system board. 3. Disconnect the modem cable from the connector on the modem daughter card. M2×4B BIND Modem daughter card Modem cable CN3000 Figure 4-5 Removing the Modem Daughter Card (MDC) 4-14 PORTEGE S100 Maintenance Manual (960-508)
  • Page 233 2. Seat the modem daughter card and press carefully on the card to connect it to the connector CN3000 on the system board. Be careful not to damage the card or connector. 3. Secure the modem daughter card with the following screws. • M2×4B ×2 BIND screw PORTEGE S100 Maintenance Manual (960-508) 4-15...

  • Page 234: Wireless Lan Board

    LAN board using an antenna coaxial cable disconnector. Stud screw Wireless LAN antenna cable (black) Wireless LAN board cover Wireless LAN board Latch Latch Wireless LAN antenna cable (white) Figure 4-6 Removing the wireless LAN board 4-16 PORTEGE S100 Maintenance Manual (960-508)
  • Page 235 3. Connect the wireless LAN antenna cables (black AUX and white MAIN) to the connectors on the wireless LAN board. 4. Seat the wireless LAN board cover and secure it with the Stud screw. PORTEGE S100 Maintenance Manual (960-508) 4-17...

  • Page 236: Slim Select Bay Module

    2. While sliding the latch toward the arrow direction in the figure, slide the slim select bay module outward to disconnect it from the system board. Latch M2.5×4B FLAT HEAD Screw hole Slim select bay module Figure 4-7 Removing the slim select bay module 4-18 PORTEGE S100 Maintenance Manual (960-508)
  • Page 237 1. Insert the slim select bay module into the computer to connect it to the connector on the system board. 2. Remove the following screw from the screw hole. Then secure the latch with the removed screw. (The slim select bay is locked.) • M2.5×4B FLAT HEAD screw ×1 PORTEGE S100 Maintenance Manual (960-508) 4-19...
  • Page 238 2. Hold the tub to raise the HDD assembly straight and remove the HDD assembly from the connector of the HDD cable. HDD cover HDD assembly Screw (with e-ring) HDD cable Figure 4-8 Removing the HDD cover 4-20 PORTEGE S100 Maintenance Manual (960-508)
  • Page 239 4. Separate the HDD from the HDD bracket. CAUTION: Do not apply pressure to the top or bottom of the HDD. M3×4S FLAT HEAD HDD bracket M3×4S FLAT HEAD Figure 4-9 Separating the HDD PORTEGE S100 Maintenance Manual (960-508) 4-21...
  • Page 240 2. Set the connector of the HDD cable upward and connect the HDD assembly to the connector. 3. Insert the HDD assembly into the slot. Press to ensure a firm connection. 4. Seat the HDD cover and secure it with the screw (with e-ring). 4-22 PORTEGE S100 Maintenance Manual (960-508)

  • Page 241: Keyboard Holder/Keyboard

    Installing the Keyboard holder To install the keyboard holder, follow the steps below and refer to Figure 4-10. 1. Engage the latches of the keyboard holder with the computer, then press it from the topside to install. PORTEGE S100 Maintenance Manual (960-508) 4-23...

  • Page 242: Removing The Keyboard

    Removing the Keyboard To remove the keyboard, follow the steps below and refer to Figure 4-11 to 4-13. 1. Remove the speaker cover of the both sides. Speaker cover Figure 4-11 Removing the speaker cover 4-24 PORTEGE S100 Maintenance Manual (960-508)
  • Page 243 4.10 Keyboard holder/Keyboard 4 Replacement Procedures 2. Remove the following screws and keyboard hold plate. • M2×3Z ×3 S-FLAT HEAD screw M2×3Z S-FLAT HEAD Keyboard hold plate Figure 4-12 Removing the screw PORTEGE S100 Maintenance Manual (960-508) 4-25...
  • Page 244 4. Peel off the water drop insulator. 5. Disconnect the keyboard cable from the connector CN3230 on the system board and remove the keyboard. Water drop insulator CN3230 Keyboard Keyboard cable Figure 4-13 Removing the keyboard 4-26 PORTEGE S100 Maintenance Manual (960-508)

  • Page 245: Installing The Keyboard

    4. Turn the keyboard face up and set it. Make sure that there is no gap between the keyboard and the edge of the cover. 5. Secure the keyboard and keyboard hold plate with the following screws. • M2×3Z ×3 S-FLAT HEAD screw 6. Install the speaker cover. PORTEGE S100 Maintenance Manual (960-508) 4-27...

  • Page 246: Memory Module

    Never press hard or bend the memory module. 1. Remove the following screws and the keyboard support plate. • M2×8B ×3 BIND screw M2×8B BIND M2×8B BIND Keyboard support plate Figure 4-14 Removing the keyboard support plate 4-28 PORTEGE S100 Maintenance Manual (960-508)
  • Page 247 3. When the power of the computer is turned on, the computer checks automatically the memory size. Confirm that the new memory is detected correctly. 4. If the memory is not detected, check that it is connected correctly. PORTEGE S100 Maintenance Manual (960-508) 4-29...

  • Page 248: Touch Pad

    1. Disconnect the touch pad cable from the connector CN3201 on the system board. 2. Remove the following screw and the touch pad. • M2×3B ×1 FLAT HEAD screw M2×3B FLAT HEAD Touch pad cable Touch pad CN3201 Figure 4-16 Removing the touch pad 4-30 PORTEGE S100 Maintenance Manual (960-508)
  • Page 249 4. Remove the following screws and touch pad switch from the frame while peeling the adhesion. • M2×3S ×2 FLAT HEAD screw M2×3S FLAT HEAD Touch pad cable Touch pad switch M2×3S FLAT HEAD Figure 4-17 Removing the touch pad cable and touch pad switch PORTEGE S100 Maintenance Manual (960-508) 4-31...
  • Page 250 4. Set the touch pad into the slot and secure it with the following screw. • M2×3B ×1 FLAT HEAD screw 5. Connect the touch pad cable to the connector CN3201 on the system board. 4-32 PORTEGE S100 Maintenance Manual (960-508)

  • Page 251: Lcd Assembly

    4. Remove the following screws, LCD cable holder and LCD assembly. • M2.5×6B ×2 FLAT HEAD screw LCD assembly M2.5×6B FLAT HEAD LCD cable holder Wireless LAN cable holder LCD cable Wireless LAN cable Insulator CN5500 Insulator Figure 4-18 Removing the LCD assembly PORTEGE S100 Maintenance Manual (960-508) 4-33...
  • Page 252 3. Set the wireless LAN cable in place and secure it with the three wireless LAN cable holders. 4. Pass the wireless LAN cable through the hole and secure it with the insulator. 4-34 PORTEGE S100 Maintenance Manual (960-508)

  • Page 253: Sw Board

    3. Remove the following screws and SW board. • M2×3S ×2 S-FLAT HEAD screw M2×3S S-FLAT HEAD Switch cover M2×3S S-FLAT HEAD SW cable M2×3S S-FLAT HEAD CN3260 SW board Insulator Figure 4-19 Removing the switch board PORTEGE S100 Maintenance Manual (960-508) 4-35...
  • Page 254 2. Install the SW board and secure it with the following screws. • M2×3S ×2 S-FLAT HEAD screw 3. Install the switch cover and secure it with the following screw. • M2×3S ×1 S-FLAT HEAD screw 4-36 PORTEGE S100 Maintenance Manual (960-508)

  • Page 255: Removing The Speaker

    3. Turn up the insulator and disconnect the speaker cable from the connector PJ6170 on the system board. M2×4B FLAT HEAD M2×4B FLAT HEAD Speaker holder Speaker holder Speaker Speaker Speaker cable PJ6170 Insulator Figure 4-20 Removing the speaker PORTEGE S100 Maintenance Manual (960-508) 4-37...
  • Page 256 2. Turn up the insulator and connect the speaker cable to the connector PJ6170 on the system board. 3. Install the both side speaker holders and secure them with the following screws. • M2×4B ×2 FLAT HEAD screw 4-38 PORTEGE S100 Maintenance Manual (960-508)

  • Page 257: Cover/Hdd Holder

    1. Turn the computer face down and remove the following screws. • M2.5×6B ×13 (“6” in the figure below) FLAT HEAD screw • M2.5×20B ×2 BIND screw (“20” in the figure below) Figure 4-21 Removing the cover PORTEGE S100 Maintenance Manual (960-508) 4-39...
  • Page 258 2. Turn the computer face up and remove the following screws and cover assembly. • M2×4B ×1 FLAT HEAD screw • M2×8B ×2 FLAT HEAD screw M2×8B FLAT HEAD M2×4B FLAT HEAD Cover assembly Figure 4-22 Removing the cover assembly 4-40 PORTEGE S100 Maintenance Manual (960-508)
  • Page 259 • M2×4B ×1 FLAT HEAD screw • M2×8B ×2 FLAT HEAD screw 2. Secure the cover to the display assembly with the following screws. • M2.5×6B ×13 FLAT HEAD screw • M2.5×20B ×2 BIND screw PORTEGE S100 Maintenance Manual (960-508) 4-41...
  • Page 260 To install the HDD holder, follow the steps below and refer to Figure 4-23. 1. Install the HDD SATA con holder and HDD SATA con cap according to the guide and secure them with the following screws. • M2×4B ×2 FLAT HEAD screw 4-42 PORTEGE S100 Maintenance Manual (960-508)
  • Page 261 4. Remove the RG board and disconnect the USB cable and RGB cable from the connector CN4632 and CN9510 on the RG board. M2×3S S-FLAT HEAD CN9510 RG board CN4632 M2×4B FLAT RGB harness holder RGB cable USB cable CN4610 CN9500 Figure 4-24 Removing the RG board PORTEGE S100 Maintenance Manual (960-508) 4-43...
  • Page 262 3. Connect the USB cable and RGB cable to the connector CN4610 and CN9500 on the system board. 4. Install the RGB harness holder and secure it with the following screws. • M2×4B ×2 FLAT HEAD screw 4-44 PORTEGE S100 Maintenance Manual (960-508)
  • Page 263 1. Remove the following screws securing the fan. • M2.5×4B ×2 FLAT HEAD screw 2. Disconnect the fan cable from the connector CN8770 on the system board. 3. Remove the fan. M2.5×4B FLAT HEAD Fan cable CN8770 Figure4-25 Removing the fan PORTEGE S100 Maintenance Manual (960-508) 4-45...
  • Page 264 To install the fan, follow the steps below and refer to Figure 4-25. 1. Place the fan. 2. Connect the fan cable to the connector CN8770 on the system board. 3. Secure the fan with the following screws. • M2.5×4B ×2 FLAT HEAD screw 4-46 PORTEGE S100 Maintenance Manual (960-508)

  • Page 265: Internal Microphone

    1. Install the internal microphone to the slot according to the guide. 2. Connect the internal microphone cable to the connector CN6050 on the system board. 3. Stick the glass tape to secure the internal microphone cable. PORTEGE S100 Maintenance Manual (960-508) 4-47...

  • Page 266: Front Panel

    Installing the Front panel To install the front panel, follow the steps below and refer to Figure 4-27. 1. Install the front panel and secure it with following screws. • M2×4B ×2 FLAT HEAD screw 4-48 PORTEGE S100 Maintenance Manual (960-508)
  • Page 267 1. Turn over the computer and disconnect the RTC battery cable and MDC cable from the connector CN9990 and CN3001 on the system board. MDC cable RTC battery cable CN3001 CN9990 Figure 4-28 Removing the connectors PORTEGE S100 Maintenance Manual (960-508) 4-49...
  • Page 268 3. Lift up the system board and DC-IN jack. 4. Disconnect the DC-IN jack cable from the connector CN8800 on the system board. DC-IN jack M2×4B FLAT HEAD System board CN8800 Figure 4-29 Removing the system board/DC-IN jack 4-50 PORTEGE S100 Maintenance Manual (960-508)
  • Page 269 4. Install the system board from the left side and secure it with the following screw. • M2×4B ×1 FLAT HEAD screw 5. Turn over the computer and connect the RTC battery cable and MDC cable to the connector CN9990 and CN3001 on the system board. PORTEGE S100 Maintenance Manual (960-508) 4-51...

  • Page 270: Pc Card Case

    To install the PC card case, follow the steps below and refer to Figure 4-31. 1. Install the PC card case while engaging the two latches. 2. Secure the PC card case with the following screws. • M2×4Z ×2 BIND screw 4-52 PORTEGE S100 Maintenance Manual (960-508)

  • Page 271: Heat Sink

    1. Remove the following screws and CPU heat sink holder. • M2×4B ×3 BIND screw 2. Remove the CPU heat sink. M2×4B BIND M2×4B BIND CPU Heat sink CPU Heat sink holder Figure 4-32 Removing the heat sink (1) PORTEGE S100 Maintenance Manual (960-508) 4-53...
  • Page 272 BIND screw 6. Remove the GPU heat sink. M2×3B BIND GMCH Heat sink holder M2×4B BIND GPU Heat sink GMCH Heat sink M2×3S BIND GPU Heat sink holder Figure 4-33 Removing the heat sink (2) 4-54 PORTEGE S100 Maintenance Manual (960-508)
  • Page 273 4. Place the CPU heat sink on the CPU and secure them with the CPU heat sink holder and following screws. Be sure to install the screws in the order of the number marked on the heat sink. • M2×4B ×3 BIND screw PORTEGE S100 Maintenance Manual (960-508) 4-55...

  • Page 274: Rtc Battery/Lan Jack

    4.24 RTC battery/LAN jack WARNING: When replacing the RTC battery, be sure to use genuine batteries or replacement batteries authorized by Toshiba. Installing the wrong battery could cause a battery explosion or other damage. If the RTC battery is found abnormal, it must not be installed. Replace it with a new battery, and dispose of the old one according to the local regulations.
  • Page 275 2. Pass the RTC battery cable through the hole of the plastic holder and place the RTC battery on the holder. 3. Cover the LAN jack cable and RTC battery by the plastic holder. PORTEGE S100 Maintenance Manual (960-508) 4-57...

  • Page 276: Battery Slider

    (Procedures to install the battery slider of the both sides are same.) 1. Install the slider caps from the bottom of the computer. 2. Install the springs to the battery sliders. 3. Install the battery sliders to the base assembly. 4-58 PORTEGE S100 Maintenance Manual (960-508)

  • Page 277: Lcd Unit/Fl Inverter

    CAUTION: Double-sided tape is stuck to the display mask. Be careful not to touch the double-sided portion of the removed display mask. M2×4C S-FLAT HEAD M2×4C S-FLAT HEAD Display mask M2.5×6B FLAT HEAD M2×4C S-FLAT HEAD Figure 4-37 Removing the display mask PORTEGE S100 Maintenance Manual (960-508) 4-59...
  • Page 278 M2×3S S-FLAT HEAD LCD ground LCD unit plate M2×3S S-FLAT HEAD Insulator Insulator LCD cable FL inverter LCD cable Ground wire LCD cable holder Glass tape Figure 4-38 Removing the FL inverter/LCD cable/LCD cable holder 4-60 PORTEGE S100 Maintenance Manual (960-508)
  • Page 279 Be careful not to touch the double-sided tape portion of the display mask, when installing. 8. Secure the display mask with the following screws. • M2.5×6B ×2 FLAT HEAD screw • M2×4C ×8 S-FLAT HEAD screw 9. Stick the ten mask seals. PORTEGE S100 Maintenance Manual (960-508) 4-61...
  • Page 280 To remove the hinge/latch, follow the steps below and refer to Figure 4-39 and 4-40. 1. Remove the following screw and the Latch. • M2×4C ×1 S-FLAT HEAD screw M2×4C S-FLAT HEAD Latch Figure 4-39 Removing the latch 4-62 PORTEGE S100 Maintenance Manual (960-508)
  • Page 281 • M2.5×4B ×2 FLAT HEAD screw 3. Remove the following screws and right hinge. • M2.5×4B ×2 FLAT HEAD screw M2.5×4B FLAT HEAD M2.5×4B FLAT HEAD Hinge (left) Hinge (right) Figure 4-40 Removing the hinge PORTEGE S100 Maintenance Manual (960-508) 4-63...
  • Page 282 2. Install the left hinge and secure it with the following screws. • M2.5×4B ×2 FLAT HEAD screw 3. Install the latch and secure it with the following screw. • M2×4C ×1 S-FLAT HEAD screw 4-64 PORTEGE S100 Maintenance Manual (960-508)

  • Page 283: 4.28 Wireless Lan Antenna

    2. Peel off the wireless LAN antennas from the display cover and remove the wireless LAN antenna cables. Acetate tape Wireless LAN antenna Wireless LAN antenna cable Acetate tape Acetate tape Figure 4-41 Removing the wireless LAN antenna PORTEGE S100 Maintenance Manual (960-508) 4-65...
  • Page 284 1. Stick the wireless LAN antennas on the display cover in place. 2. Set the wireless LAN antenna cables on the display cover in place. 3. Secure the wireless LAN antenna cables with the seven acetate tapes. 4-66 PORTEGE S100 Maintenance Manual (960-508)

  • Page 285: 4.29 Fluorescent Lamp

    - Be careful when handling the lamp. Excessive force may break the lamp. - Be careful not to soil or deform the lamp reflector. - Make sure that the power of the LCD module is turned off before connecting or disconnecting cables and connectors. PORTEGE S100 Maintenance Manual (960-508) 4-67...
  • Page 286 Make sure there is no dust on the desk to avoid scratching the surface of the LCD module. Place a protection sheet (such as soft cloth) on the surface. 2. In the order (1), (2) shown in figure 4-42, remove the tapes for fixing the FL cable and lump clip. 4-68 PORTEGE S100 Maintenance Manual (960-508)
  • Page 287 (2) Leave the insulation sheet on the bezel to allow the reuse of the sheet. Product Label Insulation sheet Fixing tape for Insulation sheet (1)Fixing tape for (2)Fixing tape for FL cable lamp clip Figure 4-42 Replacing 14.1 Inch TMD fluorescent lamp (XGA) (1) PORTEGE S100 Maintenance Manual (960-508) 4-69...
  • Page 288 CAUTION: (1) To unfasten the screws, use an insert bit of point size 0 for Philips screwdrivers. (2) Leave the insulation sheet on the bezel to allow the reuse of the sheet. Insulation sheet Product Label Lamp clip Figure 4-43 Replacing 14.1 Inch TMD fluorescent lamp (XGA) (2) 4-70 PORTEGE S100 Maintenance Manual (960-508)
  • Page 289 2. Release the latches of the bezel and frame. (three points on upper side) CAUTION: Do not damage the TAB when releasing the latches on the upper area. Latch Latch Latch Figure 4-44 Replacing 14.1 Inch TMD fluorescent lamp (XGA) (3) PORTEGE S100 Maintenance Manual (960-508) 4-71...
  • Page 290 4.29 Fluorescent Lamp Opening the PCB 1. Spread out the PCB horizontally, as shown in Figure 4-45. CAUTION: Be careful not to damage the TAB. Figure 4-45 Replacing 14.1 Inch TMD fluorescent lamp (XGA) (4) 4-72 PORTEGE S100 Maintenance Manual (960-508)
  • Page 291 (as shown in Figure 4-46). (2) Be careful not to remove the light shielding tapes from the upper, left and right sides of the cell. Double-sided tape Figure 4-46 Replacing 14.1 Inch TMD fluorescent lamp (XGA) (5) PORTEGE S100 Maintenance Manual (960-508) 4-73...
  • Page 292 The sheet must not be dislocated from the frame The frame must not be overlaid with the prism sheet, etc. Figure 4-47 Replacing 14.1 Inch TMD fluorescent lamp (XGA) (6) 4-74 PORTEGE S100 Maintenance Manual (960-508)
  • Page 293 (2) in Figure 4-48. (2) Be careful not to damage the TAB. Cell with PCB (2) Align the top left corner (1) Double-sided tape Backlight unit Figure 4-48 Replacing 14.1 Inch TMD fluorescent lamp (XGA) (7) PORTEGE S100 Maintenance Manual (960-508) 4-75...
  • Page 294 1. Fold down the TAB (PCB) toward the reverse side of the backlight unit, as shown in Figure 4-49. CAUTION: Be careful not to damage the TAB. Figure 4-49 Replacing 14.1 Inch TMD fluorescent lamp (XGA) (8) 4-76 PORTEGE S100 Maintenance Manual (960-508)
  • Page 295 The fold of GND-CU must not go beyond the bezel’s edge. Next, fit the bezel’s edge close to the TAB. Engage the three latches. Figure 4-50 Replacing 14.1 Inch TMD fluorescent lamp (XGA) (9) PORTEGE S100 Maintenance Manual (960-508) 4-77...
  • Page 296 ･ cm) for all the eight screws. (3) For the Philips screwdrivers, use an insert bit of point size 0. Insulation sheet Product Label Figure 4-51 Replacing 14.1 Inch TMD fluorescent lamp (XGA) (10) 4-78 PORTEGE S100 Maintenance Manual (960-508)
  • Page 297 Fixing tape for FL cable Lamp clip Install the clip into the level difference of the bezel Stick the tape, making the line as a guide Figure 4-52 Replacing 14.1 Inch TMD fluorescent lamp (XGA) (11) PORTEGE S100 Maintenance Manual (960-508) 4-79...
  • Page 298 2. In the order (1), (2), (3), (4) shown in Figure 4-53, remove the tape for fixing the FL cable, bezel tape1, bezel tape2 and fixing tape for insulation sheet. (Do not remove the insulation sheet side tape.) 4-80 PORTEGE S100 Maintenance Manual (960-508)
  • Page 299 Insulation sheet side tape Insulation sheet (4) Fixing tape for insulation sheet (3) Bezel tape 2 (1) Fixing tape for FL cable (2) Bezel tape 1 Figure 4-53 Replacing 14.1 Inch TMD fluorescent lamp (SXGA+) (1) PORTEGE S100 Maintenance Manual (960-508) 4-81...
  • Page 300 CAUTION: (1) To unfasten the screws, use an insert bit of point size 0 for Philips screwdrivers. (2) Leave the insulation sheet on the bezel to reuse. Insulation sheet Screw Screw Screw Screw Figure 4-54 Replacing 14.1 Inch TMD fluorescent lamp (SXGA+) (2) 4-82 PORTEGE S100 Maintenance Manual (960-508)
  • Page 301 (3) Remove the bezel while releasing the latches Bezel (1) Remove the side Latch (1) Remove the side Latch (2) Lift up the bottom bezel Figure 4-55 Replacing 14.1 Inch TMD fluorescent lamp (SXGA+) (3) PORTEGE S100 Maintenance Manual (960-508) 4-83...
  • Page 302 4.29 Fluorescent Lamp Opening the PCB 1. Spread out the PCB horizontally, as shown in Figure 4-56. CAUTION: Be careful not to damage the TAB. Figure 4-56 Replacing 14.1 Inch TMD fluorescent lamp (SXGA+) (4) 4-84 PORTEGE S100 Maintenance Manual (960-508)
  • Page 303 Light shielding tape on double side of the cell Light shielding tape on double side of the cell Light shielding tape on double side of the cell Figure 4-57 Replacing 14.1 Inch TMD fluorescent lamp (SXGA+) (5) PORTEGE S100 Maintenance Manual (960-508) 4-85...
  • Page 304 The sheet must not be dislocated from the frame The sheet must not be dislocated from the frame The sheet must not be dislocated from the frame Figure 4-58 Replacing 14.1 Inch TMD fluorescent lamp (SXGA+) (6) 4-86 PORTEGE S100 Maintenance Manual (960-508)
  • Page 305 Figure 4-59. (2) Be careful not to damage the TAB. Remove the release paper of the double-sided tape Align the top left corner Figure 4-59 Replacing 14.1 Inch TMD fluorescent lamp (SXGA+) (7) PORTEGE S100 Maintenance Manual (960-508) 4-87...
  • Page 306 (3) PCB must not slip into a plastic frame. Plastic frame latch Do not slip Plastic frame latch Plastic frame latch Do not slip Figure 4-60 Replacing 14.1 Inch TMD fluorescent lamp (SXGA+) (8) 4-88 PORTEGE S100 Maintenance Manual (960-508)
  • Page 307 (3) Install the bezel while hooking the top latch (2) Hook the side latch (2) Hook the side latch (1) Install the bezel from the lamp side Figure 4-61 Replacing 14.1 Inch TMD fluorescent lamp (SXGA+) (9) PORTEGE S100 Maintenance Manual (960-508) 4-89...
  • Page 308 No loose fastening is allowed. (2) For the Philips screwdrivers, use an insert bit of point size 0. Insulation sheet Screw Screw Screw Screw Figure 4-62 Replacing 14.1 Inch TMD fluorescent lamp (SXGA+) (10) 4-90 PORTEGE S100 Maintenance Manual (960-508)
  • Page 309 (3) Bezel tape 2 (1) Fixing tape for FL cable (2) Bezel tape 1 Stick the tapes, making the dent of the bezel as a guide Figure 4-63 Replacing 14.1 Inch TMD fluorescent lamp (SXGA+) (11) PORTEGE S100 Maintenance Manual (960-508) 4-91...
  • Page 310 4 Replacement Procedure 4.29 Fluorescent Lamp 4-92 PORTEGE S100 Maintenance Manual (960-508)

  • Page 311: Appendices

    Appendices...
  • Page 312 Appendices App-ii PORTEGE S100 Maintenance Manual (960-508)
  • Page 313 External microphone connector (5-pin)..........C-21 C.19 PJ6170 Speaker connector (4-pin) ..............C-21 C.20 J6310 Headphone connector (6-pin) ...............C-21 C.21 CN8800 DC-IN connector (4-pin) ..............C-21 C.22 CN8020 1st Battery connector (10-pin) ..............C-22 C.23 CN9990 RTC Battery connector (3-pin).............C-22 PORTEGE S100 Maintenance Manual (960-508) App-iii...
  • Page 314 Appendix F Wiring Diagrams ...................F-1 LAN Loopback Connector ..................F-1 Appendix G BIOS rewrite Procedures ................G-1 Appendix H EC/KBC rewrite Procedures............... H-1 Appendix I Reliability ......................I-1 Appendix J Maintenance of TOSHIBA RAID..............J-1 App-iv PORTEGE S100 Maintenance Manual (960-508)
  • Page 315 LAN loopback connector ................F-1 Figure J-1 Flowchart of repairing TOSHIBA RAID............J-1 Figure J-2 Flowchart of Analysis and handling by Drive Log .........J-2 Figure J-3 Drive Log ......................J-8 Figure J-4 Tree of menu of Independent Utility.............J-13 PORTEGE S100 Maintenance Manual (960-508) App-v...

  • Page 316: Table

    Table C-22 1st Battery connector (10-pin)................C-22 Table C-23 RTC Battery connector (3-pin)...............C-22 Table C-24 FAN interface connector (3-pin) ..............C-22 Table C-25 RG board interface connector (20-pin)............C-23 Table C-26 System board interface connector (20-pin) ............C-24 App-vi PORTEGE S100 Maintenance Manual (960-508)
  • Page 317 Items set in View Drive Info................J-23 Table J-8 Function of option and key................J-24 Table J-9 Content of Drive Log display ................J-26 Table J-10 Content of View Drive Log menu ..............J-27 Table J-11 Function of key in View Drive Log..............J-27 PORTEGE S100 Maintenance Manual (960-508) App-vii...
  • Page 318 Appendices App-viii PORTEGE S100 Maintenance Manual (960-508)

  • Page 319: Appendix A Handling The Lcd Module

    LCD module with the corresponding holes in the LCD cover before securing the module with four screws. Do not force the module into place, because stress can affect its performance. Also, the panel’s polarized surface is easily scarred, so be carefully when handling it. PORTEGE S100 Maintenance Manual (960-508)
  • Page 320 Do not apply cleanser directly to the panel. 4. If water or other liquid is left on the panel’s surface for a long period, it can change the screen’s tint or stain it. Be sure to quickly wipe off any liquid. PORTEGE S100 Maintenance Manual (960-508)
  • Page 321 5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object, which could cause breakage or cracks. 6. CMOS-LSI circuits are used in the module, so guard against damage from electrostatic discharge. Be sure to wear a wrist or ankle ground when handling the module. PORTEGE S100 Maintenance Manual (960-508)
  • Page 322 7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods. 8. Do not store the module at temperatures below specifications. Cold can cause the liquid crystals to freeze, lose their elasticity or otherwise suffer damage. PORTEGE S100 Maintenance Manual (960-508)
  • Page 323 9. Do not disassemble the LCD module. Disassembly can cause malfunctions. 10. If you transport the module, do not use packing material that contains epoxy resin (amine) or silicon glue (alcohol or oxime). These materials can release gas that can damage the panel’s polarization. PORTEGE S100 Maintenance Manual (960-508)
  • Page 324 Appendices Appendix A Handling the LCD Module PORTEGE S100 Maintenance Manual (960-508)

  • Page 325: Appendix B Board Layout

    Appendix B Board Layout Appendices Appendix B Board Layout B.1 System Board (FIDSY*) Front View Figure B-1 System board (FIDSY*) layout (front) PORTEGE S100 Maintenance Manual (960-508)
  • Page 326 Debug port connector CN3201 Touch pad connector CN4610 RG board (USB) interface connector PJ6170 Speaker connector CN9500 RG board interface connector CN5500 LCD interface connector IC1600 ICH6-M IC2000 PC card controller IC3200 EC/KBC IC3400 Super I/O PORTEGE S100 Maintenance Manual (960-508)
  • Page 327 Appendix B Board Layout Appendices B.2 System Board (FIDSY*) Back View Figure B-2 System board (FIDSY*) layout (back) PORTEGE S100 Maintenance Manual (960-508)
  • Page 328 Modem interface connector CN2300 Docking interface connector CN1810 Select-bay interface connector CN1850 SATA (HDD) interface connector CN9990 RTC battery connector J4100 LAN connector CN8800 DC-IN connector IC5000 IC1200 GMCH IC1050 IC8972 CN4200 IEEE 1394 inetrface connector PORTEGE S100 Maintenance Manual (960-508)
  • Page 329 Figure B-3 RG Board (FIDRG*) layout (front/back) Table B-3 RG Board (FIDRG*) connectors (back) Mark Number Name CN5620 CRT interface connector CN9510 System board interface connector CN4630 USB 4 connector CN4631 USB 2 connector CN4632 USB cable connector PORTEGE S100 Maintenance Manual (960-508)
  • Page 330 Appendices Appendix B Board Layout PORTEGE S100 Maintenance Manual (960-508)

  • Page 331: Appendix C Pin Assignments

    ADQ00-B1P ADM0-B1P ADQS0-B1N ADQS0-B1P ADQ02-B1P ADQ05-B1P ADQ03-B1P ADQ06-B1P ADQ08-B1P ADQ09-B1P ADQ12-B1P ADQ13-B1P ADM1-B1P ADQS1-B1N MCK0-B1P ADQS1-B1P MCK3-B1N 2R5-B2V ADQ14-B1P ADQ11-B1P ADQ15-B1P ADQ10-B1P ADQ17-B1P ADQ20-B1P ADQ16-B1P ADQ21-B1P ADQS2-B1N ADQS2-B1P ADM2-B1P ADQ19-B1P ADQ23-B1P ADQ18-B1P ADQ22-B1P ADQ24-B1P ADQ29-B1P PORTEGE S100 Maintenance Manual (960-508)
  • Page 332 1R8-B1V AMA05-B1P AMA04-B1P AMA03-B1P AMA02-B1P AMA01-B1P AMA00-B1P 1R8-B1V 1R8-B1V AMA10-B1P ABS1-B1P ABS0-B1P ARAS-B1N AWE-B1N MCS0-B1N 1R8-B1V 1R8-B1V ACAS-B1N MODT0-B1P MCS1-B1N AMA13-B1P 1R8-B1V 1R8-B1V MODT1-B1P ADQ37-B1P ADQ32-B1P ADQ35-B1P ADQ33-B1P ADQS4-B1N ADM4-B1P ADQS4-B1P ADQ39-B1P ADQ35-B1P ADQ34-B1P ADQ36-B1P PORTEGE S100 Maintenance Manual (960-508)
  • Page 333 ADQ40-B1P ADQ45-B1P ADQS5-B1N ADM5-B1P ADQS5-B1P ADQ46-B1P ADQ42-B1P ADQ47-B1P ADQ43-B1P ADQ53-B1P ADQ49-B1P ADQ48-B1P ADQ52-B1P MCK1-B1P MCK1-B1N ADQS6-B1N ADQS6-B1P ADM6 ADQ50-B1P ADQ55-B1P ADQ54-B1P ADQ51-B1P ADQ61-B1P ADQ56-B1P ADQ60-B1P ADQ57-B1P ADM7-B1P ADQS7-B1N ADQS7-B1P ADQ63-B1P ADQ62-B1P ADQ58-B1P ADQ59-B1P SMBDAT-P3P SMBCLK-P3P PORTEGE S100 Maintenance Manual (960-508)
  • Page 334 BDQ00-B1P BDM0-B1P BDQS0-B1N BDQS0-B1P BDQ02-B1P BDQ05-B1P BDQ03-B1P BDQ06-B1P BDQ08-B1P BDQ09-B1P BDQ12-B1P BDQ13-B1P BDM1-B1P BDQS1-B1N MCK0-B1P BDQS1-B1P MCK3-B1N 2R5-B2V BDQ14-B1P BDQ11-B1P BDQ15-B1P BDQ10-B1P BDQ17-B1P BDQ20-B1P BDQ16-B1P BDQ21-B1P BDQS2-B1N BDQS2-B1P BDM2-B1P BDQ19-B1P BDQ23-B1P BDQ18-B1P BDQ22-B1P BDQ24-B1P BDQ29-B1P PORTEGE S100 Maintenance Manual (960-508)
  • Page 335 1R8-B1V BMA05-B1P BMA04-B1P BMA03-B1P BMA02-B1P BMA01-B1P BMA00-B1P 1R8-B1V 1R8-B1V BMA10-B1P BBS1-B1P BBS0-B1P BRAS-B1N BWE-B1N MCS0-B1N 1R8-B1V 1R8-B1V BCAS-B1N MODT0-B1P MCS1-B1N BMA13-B1P 1R8-B1V 1R8-B1V MODT1-B1P BDQ37-B1P BDQ32-B1P BDQ35-B1P BDQ33-B1P BDQS4-B1N BDM4-B1P BDQS4-B1P BDQ39-B1P BDQ35-B1P BDQ34-B1P BDQ36-B1P PORTEGE S100 Maintenance Manual (960-508)
  • Page 336 BDQ40-B1P BDQ45-B1P BDQS5-B1N BDM5-B1P BDQS5-B1P BDQ46-B1P BDQ42-B1P BDQ47-B1P BDQ43-B1P BDQ53-B1P BDQ49-B1P BDQ48-B1P BDQ52-B1P MCK1-B1P MCK1-B1N BDQS6-B1N BDQS6-B1P BDM6 BDQ50-B1P BDQ55-B1P BDQ54-B1P BDQ51-B1P BDQ61-B1P BDQ56-B1P BDQ60-B1P BDQ57-B1P BDM7-B1P BDQS7-B1N BDQS7-B1P BDQ63-B1P BDQ62-B1P BDQ58-B1P BDQ59-B1P SMBDAT-P3P SMBCLK-P3P PORTEGE S100 Maintenance Manual (960-508)
  • Page 337 PDD07-P3P PDD06-P3P PDD09-P3P PDD05-P3P PDD10-P3P PDD04-P3P PDD08-P3P PDD12-P3P PDD11-P3P PDD02-P3P PDD12-P3P PDD13-P3P PDD01-P3P PDD14-P3P PDD00-P3P PDD15-P3P PDIOW-P3N PDDREQ-P3P PIORDY-P3P PDIOR-P3N IDEREQ-P3P PDDACK-P3N PDA1-P3P PDA2-P3P PDA0-P3P PDCS3-P3N PDCS1-P3N Table C-4 Select bay interface connector (72-pin) (2/2) PORTEGE S100 Maintenance Manual (960-508)
  • Page 338 Appendices Appendix C Pin Assignments Pin No. Signal Name Pin No. Signal Name SATAR2-P3N SATAR2-P3P MBSTS0-S3N MBSTS2-S3N MBSTS1-S3N MBSTS0-S3N PVBAT2 PORTEGE S100 Maintenance Manual (960-508)
  • Page 339 ACAD28-EYP ACD02-EYP ACCLKR-EYN ACCD1-E3N ACAD02-EYP ACAD04-EYP ACAD06-EYP ACD-14-EYP ACAD08-EYP ACAD10-EYP ACVS1-E3P ACAD13-EYP ACAD15-EYP ACAD16-EYP ACA18-EYP ACLOCK-EYN ACSTOP-EYN ACDEVS-EYN MCVCCA-EYV MCVPPA-EYV ACTRDY-EYN ACFRAM-EYN ACAD17-EYP ACAD19-EYP ACVS2-E3P ACRST-EYN ACSERR-EYN ACREQ-EYN ACCBE3-EYN ACAUDI-EYP ACSTSC-ETP ACAD28-EYP ACAD30-EYP ACAD31-EYP ACCD2-E3N PORTEGE S100 Maintenance Manual (960-508)
  • Page 340 SDAT2-E3P SDCD-E3N SDWP-E3P CN2200 Mini PCI interface connector (124-pin) Table C-7 Mini PCI interface connector (124-pin) (1/3) Pin No. Signal Name Pin No. Signal Name WLON-S3N PIRQF-P3N PIRQG-P3N X33MPC-P3P PCIRST-S3N PREQ2-P3N PGNT2-P3N AD31-P3P PME-S3N PORTEGE S100 Maintenance Manual (960-508) C-10...
  • Page 341 AD22-P3P AD19-P3P AD20-P3P PAR-P3P AD17-P3P AD18-P3P CBE2-P3N AD16-P3P IRDY-P3N FRAME-P3N CLKRUN-P3N TRDY-P3N SERR-P3N STOP-P3N PERR-P3N DEVSEL-P3N CBE1-P3N AD14-P3P AD15-P3P AD13-P3P AD12-P3P AD11-P3P AD10-P3P AD09-P3P AD08-P3P CBE0-P3N AD07-P3P AD06-P3P AD05-P3P AD04-P3P AD02-P3P AD03-P3P AD00-P3P AD01-P3P PORTEGE S100 Maintenance Manual (960-508) C-11...
  • Page 342 Appendices Appendix C Pin Assignments Table C-7 Mini PCI interface connector (124-pin) (3/3) Pin No. Signal Name Pin No. Signal Name PORTEGE S100 Maintenance Manual (960-508) C-12...
  • Page 343 DPCONF-S5P NVASCL-P5P DRED-PXP DGREEN-PXP DBLUE-PXP DVSYNC-P5P NVBSCL-P5P DVITX2-P3P DVITX2-P3N DVITX1-P3P DVITX1-P3N DVITX0-P3P DVITX0-P3N DVITXC-P3P DVITXC-P3N DVIDET-S3N Not Mount Not Mount BIDDP-EXP BIDDN-EXN Not Mount Not Mount MDMRNG-B3P MDMTIP-B3P DCOUT DCOUT EJCTRQ-S3N IF-P5V EXMSDT-P5P EXKBDT-P5P PORTEGE S100 Maintenance Manual (960-508) C-13...
  • Page 344 DILSON-E3P NVASDA-P5P DHSYNC-P5P NVBSDA-P5P Not Mount Not Mount BIDCN-EXN Not Mount BIDCP-EXP Not Mount Not Mount Not Mount DCOUT DCOUT DSSCL-S5P IF-P5V (M5V) DTPA-P3P DTPB-P3P SNDMUT-S3N DOUTL-PXP DINL-PXP DINR-PXN PWRSW-S3N DCD-PYP DSR-PYP TXD-PYN RING-PYP PORTEGE S100 Maintenance Manual (960-508) C-14...
  • Page 345 Not Mount LAN-E3V Not Mount Not Mount BIDAP-EXP BIDAN-EXN DCOUT DCOUT DSSDA-S5P IF-P5V DTPA-P3N DTPB-P3N USBP2-S3P USBP2-S3N DOUTR-PXP DOUTR-PXN DOUTL-PXN DINL-PXN DINR-PXP RXD-PYN RTS-EYP CTS-PYP DTR-EYP SELCT-P5P BUSY-P5P ACK-P5N PDB05-P5P PDB03-P5P SLIN-P5N PINIT-P5N ERROR-P5N AUTFD-P5N PORTEGE S100 Maintenance Manual (960-508) C-15...
  • Page 346 Appendices Appendix C Pin Assignments Table C-8 Docking interface connector (240-pin) (4/4) Pin No. Signal Name Pin No. Signal Name ACT-E3N LINK-E3N DOCDT2-S3N Not mounted Not mounted BIDBP-EXP BIDBN-EXN PORTEGE S100 Maintenance Manual (960-508) C-16...
  • Page 347 Pin No. Signal Name Pin No. Signal Name M97SY2-B3P M97OT2-P3P M97RS2-S3N M97IN2-B3P X97BC2-P3P C.10 CN3001 Modem connector (4-pin) Table C-10 Modem connector (4-pin) Pin No. Signal Name Pin No. Signal Name MDMTIP-E3P MDMTIP-E3P MDMRING-E3P MDMRING-E3P PORTEGE S100 Maintenance Manual (960-508) C-17...
  • Page 348 KBSC06-S3N KBSC05-S3N KBSC04-S3N KBSC03-S3N KBSC02-S3N KBSC01-S3N KBSC00-S3N CAPLED-P5N ARWLED-P5N NUMLED-P5N C.12 CN3201 PAD interface connector (4-pin) Table C-12 PAD interface connector (4-pin) Pin No. Signal Name Pin No. Signal Name SP-P5V IPDDAT-P5P IPDCLK SP-GND PORTEGE S100 Maintenance Manual (960-508) C-18...
  • Page 349 Signal Name Pin No. Signal Name TPB0-E3N TPB0-E3P TPA0-E3N TPA0-E3P C.15 CN4610 USB harness connector (8-pin) Table C-15 USB harness connector (8-pin) Pin No. Signal Name Pin No. Signal Name USBP4-S3P USBP4-S3N USBP2-S3P USBP2-S3N PORTEGE S100 Maintenance Manual (960-508) C-19...
  • Page 350 TXDT6-P3N TXDT5-P3P TXCK1-P3N TXCK1-P3P TXDT0-P3N TXDT0-P3P TXDT1-P3N TXDT1-P3P TXDT2-P3N TXCK2-P3P TXCK0-P3N TXCK0-P3P C.17 CN6050 Internal microphone connector (2-pin) Table C-17 Internal microphone connector (2-pin) Pin No. Signal Name Pin No. Signal Name (MICIN-PXP) A-GND PORTEGE S100 Maintenance Manual (960-508) C-20...
  • Page 351 Table C-20 Headphone connector (6-pin) Pin No. Signal Name Pin No. Signal Name A-GND HEADL-PXP HEADR-PXP (SPKEN-P5P) C.21 CN8800 DC-IN connector (4-pin) Table C-21 DC-IN connector (4-pin) Pin No. Signal Name Pin No. Signal Name ADPDC ADPDC PORTEGE S100 Maintenance Manual (960-508) C-21...
  • Page 352 Table C-23 RTC Battery connector (3-pin) Pin No. Signal Name Pin No. Signal Name ZS-PWCHKF C.24 CN8770 FAN interface connector (3-pin) Table C-24 FAN interface connector (3-pin) Pin No. Signal Name Pin No. Signal Name (P5V) FANG-P3P PORTEGE S100 Maintenance Manual (960-508) C-22...
  • Page 353 C.25 CN9500 RG board interface connector (20-pin) Table C-25 RG board interface connector (20-pin) Pin No. Signal Name Pin No. Signal Name USBON0-E5N USBOC0-E3N PVON-S5P CRTSCL-P5P CRTSDA-P5P SVSYNC-P3P SHSYNC-P3P VGA-GND BLUE-PXP VGA-GND GREEN-PXP VGA-GND RED-PXP PORTEGE S100 Maintenance Manual (960-508) C-23...
  • Page 354 Pin No. Signal Name Pin No. Signal Name USBP2-S3P USBP2-S3N USBP4-S3P USBP4-S3N C.28 CN4630 USB4 interface connector (4-pin) Table C-28 USB4 interface connector (4-pin) Pin No. Signal Name Pin No. Signal Name USBOPS-E5V USBP2-S3P USBP2-S3N PORTEGE S100 Maintenance Manual (960-508) C-24...
  • Page 355 Pin No. Signal Name USBOPS-E5V USBP4-S3N USBP4-S3P C.30 CN5620 CRT interface connector (15-pin) Table C-30 CRT interface connector (15-pin) Pin No. Signal Name Pin No. Signal Name RED-PXP GREEN-PXP BLUE-PXP DDC-P5V CRTSDA-P5P SHSYNC-P5P SVSYNC-P5P CRTSCL-P5P PORTEGE S100 Maintenance Manual (960-508) C-25...
  • Page 356 Appendices Appendix C Pin Assignments PORTEGE S100 Maintenance Manual (960-508) C-26...

  • Page 357: Appendix D Keyboard Scan/Character Codes

    Appendices Appendix D Appendix D Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (1/4) Code set 1 Code set 2 Keytop Note Make Break Make Break ‘ ~ 7 & BkSp PORTEGE S100 Maintenance Manual (960-508)
  • Page 358 Table D-1 Scan codes (set 1 and set 2) (2/4) Code set 1 Code set 2 Keytop Note Make Break Make Break Caps Lock ‘ “ Enter Shift (L) No.102 , < . > Shift (R) PORTEGE S100 Maintenance Manual (960-508)
  • Page 359 Table D-1 Scan codes (set 1 and set 2) (3/4) Code set 1 Code set 2 Keytop Note Make Break Make Break Ctrl Alt (L) Space ALT (R) ← Home ↑ ↓ PgUp PgDn → PORTEGE S100 Maintenance Manual (960-508)
  • Page 360 5. * This key corresponds to key No. 42 in a 102-key model. 6. * Refer to Table D-6, No. 124 key scan code. 7. * Refer to Table D-7, No. 126 key scan code. PORTEGE S100 Maintenance Manual (960-508)

  • Page 361: Table

    Shift key, scan codes are changed as listed below: With left Shift With right Shift Set 1 E0 AA ___________E0 B6 E0 2A ____________E0 36 Set 2 E0 F0 12 _________E0 F0 59 E0 12 ____________E0 59 PORTEGE S100 Maintenance Manual (960-508)

  • Page 362: Table

    E0 2A E0 5D E0 DD E0 AA E0 12 E0 2F E0 F0 2F E0 F0 12 Table D-4 Scan codes with Fn key Code set 1 Code set 2 Make Break Make Break CTRL LALT ARROW NUMERIC Scrl PORTEGE S100 Maintenance Manual (960-508)

  • Page 363: Table

    Prt Sc Common E0 2A E0 37 E0 B7 E0 AA E0 12 E0 7C E0 F0 7C E0 F0 12 Ctrl + E0 37 E0 B7 E0 7C E0 F0 7C Shift + E0 37 E0 B7 E0 7C E0 F0 7C Alt + F0 B4 PORTEGE S100 Maintenance Manual (960-508)
  • Page 364 Appendix D Keyboard Scan/Character Codes Table D-7 No.126 key scan code Shift Code set 1 Code set 2 Make Make Pause Common E1 1D E1 F0 Ctrl* E0 46 7E E0 F0 *: This key generates only make codes. PORTEGE S100 Maintenance Manual (960-508)

  • Page 365: Appendix E Key Layout

    Appendix E Key Layout Appendices Appendix E Appendix E Key Layout United Kingdom (UK) Keyboard Figure E-1 UK keyboard United States (US) Keyboard Figure E-2 US keyboard PORTEGE S100 Maintenance Manual (960-508)
  • Page 366 Appendices Appendix E Key Layout PORTEGE S100 Maintenance Manual (960-508)

  • Page 367: Appendix F Wiring Diagrams

    Appendix F Wiring diagrams Appendices Appendix F Appendix F Wiring diagrams LAN Loopback Connector Figure F-1 LAN loopback connector PORTEGE S100 Maintenance Manual (960-508)
  • Page 368 Appendices Appendix F Wiring diagrams PORTEGE S100 Maintenance Manual (960-508)

  • Page 369: Appendix Gbios Rewrite Procedures

    (UK Keyboard) (Keep holding down the key until a message appears on the screen.) The BIOS rewriting starts. 6. When the process is completed, eject the BIOS/EC/KBC rewriting disk and the system is automatically reset. PORTEGE S100 Maintenance Manual (960-508)
  • Page 370 Appendices Appendix G BIOS rewrite procedures PORTEGE S100 Maintenance Manual (960-508)

  • Page 371: Appendix Hec/Kbc Rewrite Procedures

    5. Turn on the power while holding down the Tab key. (Keep holding down the key until a message appears on the screen.) The BIOS/EC/KBC rewriting starts. 6. When the EC/KBC rewrite is completed, the system is automatically turned off. PORTEGE S100 Maintenance Manual (960-508)
  • Page 372 Appendices Appendix H EC/KBC rewrite procedures PORTEGE S100 Maintenance Manual (960-508)

  • Page 373: Appendix I Reliability

    Appendix I Reliability Appendices Appendix I Appendix I Reliability The following table shows MTBF (Mean Time Between Failures). Table I-1 MTBF Time (hours) MTBF 5,467 PORTEGE S100 Maintenance Manual (960-508)
  • Page 374 Appendices Appendix I Reliability PORTEGE S100 Maintenance Manual (960-508)

  • Page 375: Appendix J Maintenamce Of Toshiba Raid

    Appendices Appendix J Appendix J Maintenance of TOSHIBA RAID Outline of Maintenance (Repair) of TOSHIBA RAID Follow the below procedures to repair TOSHIBA RAID Reception Is the RAID configured by two HDD? (*1) Identify the failed HDD (*2) Is it needed to...
  • Page 376 Appendices Appendix J Maintenance of TOSHIBA RAID Analysis and handling by Drive Log Follow the below procedures to analyze. Boot the independent utility and check the Physical Drive status. Port 1 (1) Which port of HDD failed? Port 0 (2) If necessary, analyze the...
  • Page 377 Appendix J Maintenance of TOSHIBA RAID Appendices J.2.1 How to identify the cause of failure (1) When “Fail” or “NODRIVE” is displayed According to “Operation of Independent utility”, boot the independent utility to display the Drive Log. To identify the failure cause of Port 0, analyze the Drive Log of [REDUNDANT] side of Port 1.
  • Page 378 Appendices Appendix J Maintenance of TOSHIBA RAID 2. Analyze the detailed data of the message of right before of “xxx Error (IN)”, “xxx Error (OUT)” (for example, “DMA Error (IN)”, “DMA Error (OUT)”) right before the log of “Fail this drive” message and identify the cause.
  • Page 379 Appendix J Maintenance of TOSHIBA RAID Appendices Command：Indicates Command code caused an error. The following list indicates the command Table J-1 List of Command (1/2) PORTEGE S100 Maintenance Manual (960-508)
  • Page 380 Appendices Appendix J Maintenance of TOSHIBA RAID Table J-1 List of Command (2/2) LBA (Logical Block Address): First sector address caused an error. Sector Count: Number of sectors transmitted from the address indicated by LBA. STATUS: Status of command. The lowest bit becomes “1”, when an error occurs.
  • Page 381 PgDn key. 2. If no message of “Fail this drive” message, it is judged that the second HDD is removed without the operation of removal by TOSHIBA RAID console and installed again. (3) How to change the status to OFF LINE Release the status of “Fail”, using the menu of [Force OFFLINE].
  • Page 382 TOSHIBA RAID make Drive Log redundant and store it. The drive has own log and other drive’s log. In TOSHIBA RAID, the log of own drive is called “Own Log” and the redundant log of other drive’s drive is called “Redundant Log”. Each port has “Own Log” and “Redundant Log”.
  • Page 383 Appendix J Maintenance of TOSHIBA RAID Appendices J.3.2 How to operate the Independent Utility (1) Booting PC Connected the USB FDD to the PC to be repaired. Insert the FD storing the program of the Independent Utility in the FDD and boot the PC from the FD. The following display appears.
  • Page 384 Appendices Appendix J Maintenance of TOSHIBA RAID (2) Display of Logical/Physical Drive Logical Drive The status of RAID array is displayed in Logical Drive by array. The displayed items are follows. Table J-2 Displayed item in Logical Drive Explanation Status Displays the status of array.
  • Page 385 Appendix J Maintenance of TOSHIBA RAID Appendices Physical Drive In Physical Drive, the condition of RAID array is displayed by array. The following items are displayed. Table J-3 Items displayed in Physical Drive Explanation Port Displays the port number of Serial ATA connected to the drive.
  • Page 386 Appendices Appendix J Maintenance of TOSHIBA RAID (3) Explanation of Main Menu The Independent Utility has following Main Menu. Table J-4 Item of Main Menu displayed Explanation Create Array Builds RAID array. Start Rebuild Rebuilds RAID-1. While the rebuild is suspended, the message of “Resume Rebuild”...
  • Page 387 Appendix J Maintenance of TOSHIBA RAID Appendices The tree of Independent Menu is as follows. Figure J-4 Tree of menu of Independent Utility PORTEGE S100 Maintenance Manual (960-508) J-13...

  • Page 388: Create Array

    Appendices Appendix J Maintenance of TOSHIBA RAID Create Array This section explains how to select option and build array. The [Create Array] option can be selected only when there is a drive not assigned. To build array, follow the procedure below.
  • Page 389 Appendix J Maintenance of TOSHIBA RAID Appendices 6. Put the cursor on the “DONE” and press Enter key. Pressing “OK” in [Confirmation] store the change. CAUTION: When the array is initialized, the data of drive is lost. Start Rebuild Selecting of this option starts rebuilding. [Start Rebuild] is displayed only in the RAID- 1tion of with “OFFLINE”...
  • Page 390 Appendices Appendix J Maintenance of TOSHIBA RAID 3. When [Rebuild Range] menu is displayed, the range to be rebuilt is designated. When [Effective] is selected, rebuild limit becomes valid and it rebuilds up to the rebuild limit. When [Whole] is selected, it rebuilds maximum capacity of array.
  • Page 391 Appendix J Maintenance of TOSHIBA RAID Appendices 8. When completing the rebuild, press “OK” to return to the main menu of Independent Setup Utility. Resume Rebuild During being suspended,[Resume Rebuild] is displayed in [Main Menu]. To start rebuilding suspended, follow the procedure below.
  • Page 392 Appendices Appendix J Maintenance of TOSHIBA RAID 6. When completing the rebuild, press “OK” to return to the main menu of Independent Setup Utility. 7. When “Rebuild Limit” is set and [Rebuild Range] is set to [Whole], only [Finish] is can be selected after exceeding the Rebuild Limit. When [Finish] is selected and “OK”...
  • Page 393 Appendix J Maintenance of TOSHIBA RAID Appendices Check Media This option can check if there is an error in the HDD of array. The Check Media can be done only in RAID-1. To execute Check Media, follow the procedure below.
  • Page 394 Appendices Appendix J Maintenance of TOSHIBA RAID Modify Array This option changes the setting of array. Change Parameter Select [Change Parameter] in [Modify Array] menu. The following items can be set. Table J-6 Item of array Option Explanation Write Cache Displays the setting of drive write cache.
  • Page 395 Appendix J Maintenance of TOSHIBA RAID Appendices Change RAID Level To change RAID level, select [Modify Array] menu. When changing RAID-1 (Mirroring) to RAID-0 (Striping), refer “Changing RAID-1 to RAID-0”. When changing RAID-0 to RAID-1, refer “Changing RAID-0 to RAID-1”.
  • Page 396 Appendices Appendix J Maintenance of TOSHIBA RAID Delete Array Selects [Delete Array] of Setup Utility and delete array. Put the cursor on the array you want to delete and press Enter key. When [Confirmation] is displayed, select “OK” to store the setting.
  • Page 397 Appendix J Maintenance of TOSHIBA RAID Appendices Physical Drive Select [Physical Drive] in Setup Utility to set physical drive. View Drive Info. Select this option in [Physical Drive] to display information of physical drive. Select the drive that you want to display in [Physical Drive] at the lower of display and press [Enter] key.
  • Page 398 Appendices Appendix J Maintenance of TOSHIBA RAID View Drive Log Select this option in [Physical Drive] menu and select the drive that you want to display the log. At the beginning, the latest log is displayed. The 7,168 logs from the latest is recorded in detail.
  • Page 399 Appendix J Maintenance of TOSHIBA RAID Appendices Execute the following procedures to see the drive log in the Independent Utility. 1. Put on the cursor on [Physical Drive] in [Main Menu] and press Enter key. 2. Put on the cursor on [View Drive Log] and press Enter key.
  • Page 400 Appendices Appendix J Maintenance of TOSHIBA RAID The following is displayed. Table J-9 Content of Drive Log display Option Explanation Port Displays the port number of log displayed. Own/Redundant Displays if the displayed log is a log of own port (Own) or a copy of other port log (Redundant).
  • Page 401 Appendix J Maintenance of TOSHIBA RAID Appendices [View Drive Log] menu is as follows Table J-10 Content of View Drive Log menu Option Explanation Change Port Changes the display of the own log and redundant log. At the beginning, the Port-0’s own log and the redundant log are displayed.
  • Page 402 Appendices Appendix J Maintenance of TOSHIBA RAID Exit When this option is selected, the utility is finished. When [Confirmation] is displayed, select “OK”. J-28 PORTEGE S100 Maintenance Manual (960-508)

Table of Contents