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User's Manual
PORTÉGÉ R30-A

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Summary of Contents for Toshiba PORTEGE R30-A

  • Page 1 User's Manual PORTÉGÉ R30-A...
  • Page 2: Table Of Contents

    Table of Contents Chapter 1 TOSHIBA Legal, Regulatory and Safety Copyright, Disclaimer and Trademarks ..........1-1 Regulatory Information ................. 1-2 Video Standard Notice ................1-8 OpenSSL Toolkit License Issues ............1-8 FreeType License Issues ..............1-10 ENERGY STAR® Program ..............1-14 Disposing of the computer and the computer's batteries ....
  • Page 3 External Display .................. 4-38 TOSHIBA Hi-Speed Port Replicator III 180W/120W ......4-41 Security lock ..................4-42 Optional TOSHIBA Accessories ............4-43 Sound System and Video mode ............4-43 Chapter 5 Utilities and Advanced Usage Utilities and Applications ..............5-1 Special features ..................5-5 TOSHIBA Password Utility ..............
  • Page 4: Chapter 1 Toshiba Legal, Regulatory And Safety

    TOSHIBA computers. Copyright, Disclaimer and Trademarks Copyright © 2013 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.
  • Page 5: Regulatory Information

    ® The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Toshiba Corporation and its affiliates is under license. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.
  • Page 6: Fcc Conditions

    Only peripherals complying with the FCC class B limits may be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s External RGB monitor port, Universal Serial Bus (USB...
  • Page 7: Working Environment

    EMC (Electromagnetic Compatibility) and safety standards. However, TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented. In this case the persons who have connected/implemented those options/cables have to provide assurance that the system (PC plus options/cables) still fulfils the required standards.
  • Page 8 Any consequences resulting from the use of this product in working environments that are not approved are not the responsibility of TOSHIBA. The consequences of the use of this product in non-approved working environments may be: Interference with other devices or machines in the near surrounding area.
  • Page 9 For more detailed information about the collection and recycling programmes available in your country, please visit our website (http://eu.computers.toshiba-europe.com) or contact your local city office or the shop where you purchased the product. Disposal of batteries and/or accumulators...
  • Page 10: Following Information Is Only For Turkey

    The new European Union (EU) chemical regulation, REACH (Registration, Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007. TOSHIBA will meet all REACH requirements and is committed to provide our customers with information about the chemical substances in our products according to REACH regulation.
  • Page 11: Video Standard Notice

    Video Standard Notice THIS PRODUCT IS LICENSED UNDER THE AVC, THE VC-1 AND MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (I) ENCODING VIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS ("VIDEO") AND/OR (II) DECODING AVC, VC-1 AND MPEG-4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NONCOMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH...
  • Page 12 Products derived from this software may not be called "OpenSSL" nor may "OpenSSL" appear in their names without prior written permission of the OpenSSL Project. Redistributions of any form whatsoever must retain the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/)"...
  • Page 13: Freetype License Issues

    This can be in the form of a textual message at program startup or in documentation (online or textual) provided with the package. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: Redistributions of source code must retain the copyright notice, this list of conditions and the following disclaimer.
  • Page 14 Copyright 1996-2002, 2006 by David Turner, Robert Wilhelm, and Werner Lemberg Introduction ============ The FreeType Project is distributed in several archive packages; some of them may contain, in addition to the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project. This license applies to all files found in such packages, and which do not fall under their own explicit license.
  • Page 15 authors (David Turner, Robert Wilhelm, and Werner Lemberg) as the `FreeType Project', be they named as alpha, beta or final release. `You' refers to the licensee, or person using the project, where `using' is a generic term including compiling the project's source code as well as linking it to form a `program' or `executable'.
  • Page 16 -------------- Neither the FreeType authors and contributors nor you shall use the name of the other for commercial, advertising, or promotional purposes without specific prior written permission. We suggest, but do not require, that you use one or more of the following phrases to refer to this software in your documentation or advertising materials: `FreeType Project', `FreeType Engine', `FreeType library', or `FreeType Distribution'.
  • Page 17: Energy Star Program

    ENERGY STAR logo on the computer and the following information applies. TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency. Your computer...
  • Page 18: Optical Disc Drive Safety Instructions

    Optical disc drive safety instructions Be sure to check the precautions at the end of this section. The drive model employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference.
  • Page 19: General Precautions

    General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual.
  • Page 20: Cleaning The Computer

    Stress injury Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use. It also includes information on work space design, posture and lighting that can help reduce physical stress.
  • Page 21: Moving The Computer

    Moving the computer While the computer is designed for flexible day-to-day usage you should exercise a few simple precautions when moving it in order to help ensure trouble-free operation. Make sure all disk/disc activity has ended before moving the computer. Turn off (shut down) the computer.
  • Page 22: Safety Icons

    Safety Icons Safety icons are used in this manual to bring important information to your attention. Each type of message is identified as shown below. Indicates a potentially hazardous situation, which could result in death or serious injury, if you do not follow instructions. A caution informs you that improper use of equipment or failure to follow instructions may cause data loss, equipment damage, or may result in minor or moderate injury.
  • Page 23: Chapter 2 Getting Started

    Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.
  • Page 24 Click Tap the Touch Pad or click the left Touch Pad control button once. Left click the mouse once. Tap the touch screen once (only for touch screen models). Right-click Click the right Touch Pad control button once. Right click the mouse once. Press and hold on the touch screen (only for touch screen models).
  • Page 25: Using Your Computer For The First Time

    DC power and reduces the voltage supplied to this computer. Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
  • Page 26 Never plug the AC adaptor into a power source that does not correspond to both the voltage range and the frequency specified on the regulatory label of the unit. Failure to do so could result in a fire or electric shock, possibly resulting in serious injury. Always use or purchase power cables that comply with the legal voltage, frequency specifications and requirements in the country of use.
  • Page 27: Opening The Display

    Either a 2-pin or 3-pin adaptor/cord will be included with the computer depending on the model. Connect the AC adaptor’s DC output plug to the DC IN 19V jack on your computer. Figure 2-3 Connecting the DC output plug to the computer 1.
  • Page 28: Turning On The Power

    Be careful not to open the display panel too far as this could put stress on the display panel’s hinges and cause damage. Do not press or push on the display panel. Do not lift the computer by the display panel. Do not close the display panel with pens or any other objects left in between the display panel and the keyboard.
  • Page 29: Initial Setup

    Your computer may take a while the next time you turn it on, if: The battery pack was exhausted and is now recharged. The battery pack was exhausted but now has the power connected via the AC adaptor. The battery pack is re-installed/replaced. Initial setup The Windows Startup Screen will be the first screen displayed when you turn on the power.
  • Page 30: Turning Off The Power

    Password authentication is the default sign-in option. TOSHIBA also provides advanced sign-in options, such as Face Recognition ( ) and Fingerprint ( ) verification. For more...
  • Page 31: Restarting The Computer

    If you have entered data, either save it to the HDD/SSD or to other storage media. Make sure all disk/disc activity has stopped before removing the disk/ disc. If you turn off the power while a disk (disc) is being accessed, you may lose data or damage the disk.
  • Page 32: Executing Sleep Mode

    Please note that keyboard keys can only be used if the Wake- up on Keyboard option is enabled within the TOSHIBA System Settings. If the computer enters Sleep Mode while a network application is active, the application might not be restored when the computer is next turned on and the system returns from Sleep Mode.
  • Page 33: Hibernation Mode

    Close the display panel. Please note that this feature must be enabled within the Power Options. Press the power button. Please note that this feature must be enabled within the Power Options. When you turn the power back on, you can continue where you left off when you shut down the computer.
  • Page 34: Starting Hibernation Mode

    Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Hibernate feature. Allows the use of the panel power off feature. Starting Hibernation Mode To enter Hibernation Mode, follow the steps below. Click the Settings charm.
  • Page 35: Chapter 3 The Grand Tour

    Chapter 3 The Grand Tour This chapter identifies the various components of the computer - it is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, please refer to the Legal Footnotes section.
  • Page 36: Left Side

    Power indicator The Power indicator normally glows white when the computer is turned on. However, if you turn the computer off into Sleep Mode, this indicator will flash amber. HDD/SSD/Optical Disc The HDD/SSD/Optical Disc Drive indicator Drive indicator blinks white whenever the computer is accessing the built-in HDD/SSD/Optical Disc Drive.
  • Page 37: Right Side

    Cooling vents The cooling vents help the processor to avoid overheating. Do not block the cooling vents. Keep foreign metal objects, such as screws, staples and paper clips, out of the cooling vents. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury.
  • Page 38 Figure 3-3 The right side of the computer 1. Memory media slot 5. Universal Serial Bus (USB 3.0) port 2. Optical disc drive* 6. LAN jack 3. ExpressCard slot or PC Card slot* 7. Security lock slot 4. Headphone/Microphone combo jack 8.
  • Page 39 Headphone/ A 3.5 mm mini headphone/microphone jack Microphone jack enables connection of a monaural microphone or a stereo headphone. Universal Serial Bus One Universal Serial Bus port, which complies to (USB 3.0) port the USB 3.0 standard, is provided on the right side of the computer.
  • Page 40 Battery section. Docking port This port enables connection of an optional TOSHIBA Hi-Speed Port Replicator III 180W/ 120W described in TOSHIBA Hi-Speed Port Replicator III 180W/120W. Some models are equipped with a Docking port.
  • Page 41 Only the TOSHIBA Hi-Speed Port Replicator III 180W or 120W is applicable with this Docking port. Do not attempt to use any other Port Replicator. Keep foreign objects out of the docking port. A pin or similar object can damage the computer's circuitry.
  • Page 42 Wireless Depending on the configuration of your communication computer, one or all of the antennas listed below antennas are built-in: Wireless LAN Wireless LAN/Bluetooth Legal Footnote (Wireless LAN) For more information regarding Wireless LAN, please refer to the Legal Footnotes section.
  • Page 43 Display hinges The display hinges allow the display panel to be positioned at a variety of easy-to-view angles. Stereo speakers The speakers emit sound generated by your software as well as audio alarms, such as low battery condition, generated by the system. Power button Press this button to turn the computer's power on or off.
  • Page 44: Internal Hardware Components

    Double tap this indicator to launch the TOSHIBA eco Utility. Touch Pad The Touch Pad located in the palm rest is used to control the movement of the on-screen pointer. To use the Touch Pad, simply touch and move your fingertip across it in the direction you want the on-screen pointer to go.
  • Page 45 Solid State Drive on the model. To check which type of HDD/SSD is included in your model, open the TOSHIBA PC Health Monitor utility by clicking Desktop -> Desktop Assist -> Support & Recovery -> PC Health Monitor, and then click PC Information.
  • Page 46: Intel Display Power Saving Technology

    Video RAM The memory in a computer's graphics adaptor, used to store the image displayed on a bitmap display. The amount of Video RAM available is dependent on the computer's system memory. Desktop -> Desktop Assist -> Control Panel -> Appearance and Personalization ->...
  • Page 47: Intel Rapid Start Technology

    You can use BIOS Setup to enable/disable the function and change the specified time setting from Sleep Mode to Hibernation Mode. Launch the BIOS setup utility. Please refer to TOSHIBA Setup Utility section for further information. Select Advanced. Enable/Disable Intel(R) Rapid Start Technology function.
  • Page 48: Power Condition Descriptions

    ® Intel Rapid Start Technology cannot be used in models that do not equipped with a Solid State Drive. The Windows restore time from Hibernation Mode depends on the amount of system memory used in the computer. Power Condition Descriptions Power conditions The computer's operating capability and battery charge status are affected by different power conditions, including whether an AC adaptor is...
  • Page 49: Power Indicator

    DC IN/Battery indicator Check the DC IN/Battery indicator to determine the status of the battery pack and the power status with the AC adaptor connected. The following indicator conditions should be noted: Flashing Amber The battery charge is low. The AC adaptor must be connected in order to recharge the battery.
  • Page 50: Chapter 4 Operating Basics

    Chapter 4 Operating Basics This chapter describes the basic operations of your computer, and highlights the precautions that should be taken when using it. Using the Touch Screen Some models are equipped with a touch screen. You can use your finger to manipulate icons, buttons, menu items, the onscreen keyboard, and other items on the touch screen.
  • Page 51: Using The Touch Pad

    Swipe Quickly move your finger in from the edge of the screen, without pausing when you first touch it. Swipe from the left edge: shows your recently opened apps, and so on. Swipe from the right edge: opens or closes the charms (Search, Share, Start, Devices, Settings).
  • Page 52: The Keyboard

    Swipe Quickly move your finger in from the edge of the Touch Pad, without pausing when you first touch Swipe from the left edge: shows your recently opened apps. Swipe from the right edge: opens or closes the charms (Search, Share, Start, Devices, Settings). Swipe from the top edge: opens or closes the app command bar.
  • Page 53: Function Key

    CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format. Function Key The function keys (F1 ~ F12) are the twelve keys at the top of your keyboard. Function keys let you enable or disable certain features of the computer. The functions can be performed by pressing the associated function keys.
  • Page 54: Using The Accupoint

    Some features will show the toast notification at the edges of the screen. Those toast notifications are disabled at factory default. You can enable them in the TOSHIBA Function Key application. To access it, click Desktop -> Desktop Assist -> Tools & Utilities ->...
  • Page 55: Using The Fingerprint Sensor

    Two buttons above the Touch Pad work in the same way with the AccuPoint as they do with the Touch Pad. Some models are equipped with an AccuPoint. AccuPoint precautions Certain conditions can affect the on-screen pointer when using AccuPoint. For example, the pointer may travel contrary to AccuPoint operation or an error message may appear, if You touch the AccuPoint during power-up.
  • Page 56: How To Swipe Your Finger

    fingerprint authentication feature, it is no longer necessary to input the password from the keyboard. Fingerprint feature enables you to: Logon to Windows and access a security enabled homepage through Internet Explorer. Files and folders can be encrypted/decrypted and third party access to them prevented.
  • Page 57: Points To Note About The Fingerprint Sensor

    There is a possibility of authentication failures if the finger is swiped too quickly or too slowly - follow any on-screen instructions to adjust the speed used during the swipe process. Points to note about the Fingerprint Sensor Please be aware of the following considerations when using the fingerprint sensor.
  • Page 58: Fingerprint Utility Limitations

    TOSHIBA does not guarantee that the fingerprint utility technology will be completely secure or error-free, or that it will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the fingerprint software.
  • Page 59 Delete the fingerprint data for the currently logged in user In the TOSHIBA Fingerprint Utility main menu, select Fingerprint Enroll. User's Manual...
  • Page 60: Windows Logon Via Fingerprint Authentication

    "Do you want to quit?" is displayed. Click OK. It will be returned to the TOSHIBA Fingerprint Utility main menu. Delete all users fingerprints In the TOSHIBA Fingerprint Utility main menu, click Run as administrator. User Account Control window is displayed. Click Yes.
  • Page 61 Password (and, if applicable, the HDD/SSD Password) and the Windows Logon Password. How to Enable Fingerprint Pre-Boot authentication and Single Sign-On feature It is necessary to first enroll your fingerprint with the TOSHIBA Fingerprint Utility prior to enabling and configuring the Pre-Boot authentication and User's Manual 4-12...
  • Page 62: Optical Disc Drives

    Single Sign-On feature. You should check that your fingerprint is enrolled before configuring the settings. Logon as Administrator (means a user has administrator privileges). In the TOSHIBA Fingerprint Utility main menu, click Run As Administrator. User Account Control window is displayed. Click Yes.
  • Page 63: Using Optical Disc Drives

    Some types and formats of DVD-R DL and DVD+R DL discs may be unreadable. Using Optical Disc Drives The full-size drive provides high-performance execution of disc based programs. You can run either 12 cm (4.72") or 8 cm (3.15") discs without an adaptor.
  • Page 64: Removing Discs

    Prevent foreign objects from entering the drive. Check the surface of the disc tray, especially the area behind the front edge of the disc tray, to make sure there are no such objects before closing the drive. Press gently at the center of the disc until you feel it click into place. The disc should lie below the top of the spindle, flush with the spindle base.
  • Page 65: Writable Discs

    Turn off the power before you use the manual eject hole. If the disc is spinning when you open the disc tray, the disc could fly off the spindle and cause injury. Writable discs This section describes the types of writable discs. Check the specifications of your drive to see the types of discs it can write.
  • Page 66: Important Message

    Please also be aware that in no event does TOSHIBA guarantee the operation, quality or performance of any disc. CD-R: TAIYO YUDEN CO., Ltd.
  • Page 67 DVD-R DL: MITSUBISHI KAGAKU MEDIA CO., LTD. DVD+R: MITSUBISHI KAGAKU MEDIA CO., LTD. TAIYO YUDEN CO., Ltd. DVD+R DL: MITSUBISHI KAGAKU MEDIA CO., LTD. DVD-RW: Victor Company of Japan, Ltd. (JVC) MITSUBISHI KAGAKU MEDIA CO., LTD. DVD+RW: MITSUBISHI KAGAKU MEDIA CO., LTD. DVD-RAM: (DVD Super Multi drive only) Panasonic Corporation Hitachi Maxell, Ltd.
  • Page 68: Toshiba Video Player

    TOSHIBA VIDEO PLAYER TOSHIBA VIDEO PLAYER is only provided with some models. Please be aware of the following limitations when you use the TOSHIBA VIDEO PLAYER: Notes on use This software can only be used on Windows operating system.
  • Page 69 Do not lock the computer using the Windows logo ( ) + L keys when running the TOSHIBA VIDEO PLAYER. The TOSHIBA VIDEO PLAYER does not have a parental control function. In order to protect copyrights, the Windows Print Screen function is disabled when TOSHIBA VIDEO PLAYER is running.
  • Page 70 TOSHIBA VIDEO PLAYER features and instructions are explained in details in TOSHIBA VIDEO PLAYER Manual. Use the following procedure to open TOSHIBA VIDEO PLAYER Manual. Press the F1 key when TOSHIBA VIDEO PLAYER is launched and click the Help button. User's Manual...
  • Page 71: Battery

    If the RTC battery becomes completely discharged, the system will lose this information and the real time clock and calendar will stop working. You can change the Real Time Clock settings in the TOSHIBA Setup Utility. Please refer to Real Time Clock for further information.
  • Page 72: Charging The Batteries

    Use only the computer connected to an AC power source or optional TOSHIBA Battery charger to charge the battery pack. Never attempt to charge the battery pack with any other charger.
  • Page 73: Battery Charging Notice

    Battery type Power off Power on Battery pack about 3.5 hours about 3.5 to 10.0 hours (66Wh, 6 cell) Battery pack about 3.5 hours about 3.5 to 10.0 hours (93Wh, 9 cell) RTC Battery Doesn’t charge about 10 hours (Normal) Please be aware that the charging time when the computer is on is affected by ambient temperature, the temperature of the computer and how you are using the computer - if you make heavy use of external devices for...
  • Page 74: Maximizing Battery Operating Time

    Clicking the battery icon on the Taskbar Via the Battery Status in the Windows Mobility Center window You should wait at least 16 seconds after turning on the computer before trying to monitor the remaining operating time. This is because the computer needs this time to check the battery's remaining capacity and then calculate the remaining operating time, based on this together with the current power consumption.
  • Page 75: Extending Battery Life

    Battery type Sleep Mode Shut Down Mode Battery pack about 9 days about 190 days (66Wh, 6 cell) Battery pack about 13 days about 270 days (93Wh, 9 cell) RTC Battery about 30 days about 30 days (Normal) Extending battery life To maximize the life of your battery packs: At least once a month, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges.
  • Page 76: Removing The Battery Pack

    This section explains how to remove and install the battery pack, and begins with the removal process which is detailed through the following steps. Do not remove the battery pack while the computer is in Sleep Mode, as data is stored in RAM, so if the computer loses power it could be lost.
  • Page 77: Wireless Wan Device

    Do not touch the battery release latch while holding the computer or the battery pack might fall out due to the unintentional release of the battery release latch and cause injuries. Insert the battery pack as far as it will go into the computer. Ensure that the battery pack is securely in place and the battery lock is in its locked position.
  • Page 78: Removing A Sim Card

    Slide your SIM card into the SIM card slot with the metal connectors facing up. Figure 4-8 Installing the SIM Card 1. SIM Card 2. SIM Card Slot Product appearance depends on the model you purchased. Never allow metal objects, such as screws, staples and paper clips, to enter the computer.
  • Page 79: Gps Function

    Press the SIM Card gently and release it. It pops out of the slot. Figure 4-9 Removing the SIM Card 1. SIM Card Product appearance depends on the model you purchased. Grasp the SIM Card and remove it. Install the battery pack and turn your computer over. GPS Function Your computer may include a built-in GPS (Global Positioning System).
  • Page 80: Lan Cable Types

    This section describes how to connect/disconnect to a LAN. The Wake-up on LAN function consumes power even when the system is off. Leave the AC adaptor connected while using this feature. The Link speed (10/100/1000 megabits per second) changes automatically depending on the network conditions (connected device, cable or noise and so on).
  • Page 81: Memory Media

    Plug one end of the cable into the LAN jack. Press gently until you hear the latch click into place. Figure 4-10 Connecting the LAN cable 1. LAN jack 2. LAN cable Product appearance depends on the model you purchased. Plug the other end of the cable into a LAN hub connector or router.
  • Page 82: Media Care

    Points to note about the memory media card SD/SDHC/SDXC memory cards comply with SDMI (Secure Digital Music Initiative), which is a technology adopted to prevent unlawful copy or playback of digital music. For this reason, you cannot copy or playback protected material on another computer or other device, and you may not reproduce any copyrighted material except for your personal enjoyment.
  • Page 83: Inserting Memory Media

    The card is designed so that it can be inserted only one way. Do not try to force the card into the slot. Do not leave a card partially inserted in the slot. Press the card until you hear it click into place. Set the write-protect switch to the lock position, if you do not want to record data.
  • Page 84: Removing Memory Media

    Press the memory media gently until it clicks into place. Figure 4-12 Inserting memory media 1. Memory media slot 2. Memory media Product appearance depends on the model you purchased. Make sure the memory media is oriented properly before you insert it. If you insert the media in wrong direction, you may not be able to remove it.
  • Page 85: Expresscard

    Some models are equipped with a single ExpressCard slot into which any ExpressCard device that meets industry standards, either manufactured by TOSHIBA or another vendor, can be installed. The slot supports hot plug connection and utilizes the PCI Express interface that supports the reading and writing of data at a theoretical maximum rate of 2.5Gbps.
  • Page 86: Smart Card

    When you do not use an ExpressCard, please be sure to insert a Dummy card. Smart Card A Smart Card is a credit card sized plastic card. An extremely thin integrated circuit (IC chip) is embedded into the card on which information can be recorded.
  • Page 87: Removing A Smart Card

    Removing a Smart Card To remove a Smart Card, follow the steps as detailed below: Click the Desktop tile and open the Safely Remove Hardware and Eject Media icon on the Windows Taskbar. Before removing the Smart Card, confirm that the Smart Card is not working with any program or system.
  • Page 88 Figure 4-14 Connecting the RGB cable to the External RGB monitor port 1. External RGB monitor port 2. RGB cable Product appearance depends on the model you purchased. When you turn on the power, the computer will automatically recognize the monitor and determine whether it is a color or monochrome device.
  • Page 89 Figure 4-15 Connecting the HDMI out port 1. HDMI out port 2. HDMI cable Product appearance depends on the model you purchased. Please do not plug/unplug an HDMI device under the following conditions: The system is starting up. The system is shutting down. When you connect a television or external monitor to the HDMI port, the display output device is set to HDMI.
  • Page 90: Toshiba Hi-Speed Port Replicator Iii 180W/120W

    TOSHIBA Hi-Speed Port Replicator III 180W/ 120W In addition to the ports available on the computer, the TOSHIBA Hi-Speed Port Replicator III 180W/120W also provides several kinds of ports. The Port Replicator connects directly to the docking interface on the underside of the computer.
  • Page 91: Security Lock

    1. Docking port (computer) Product appearance depends on the model you purchased. Make sure the AC adaptor is always connected to the TOSHIBA Hi- Speed Port Replicator III 180W/120W while in use. Otherwise the Port Replicator will stop working, possibly resulting in data loss.
  • Page 92: Connecting The Security Lock

    Please refer to the Battery section for further information. TOSHIBA Hi-Speed TOSHIBA Hi-Speed Port Replicator III 180W/ Port Replicator III 120W provides several kinds of ports. Refer to 180W/120W the Port Replicator’s User's Manual for more details.
  • Page 93: Volume Mixer

    Volume Mixer The Volume Mixer utility lets you control the audio volume for playback of devices and applications under Windows. To launch the Volume Mixer utility, click Desktop and right click on the speaker icon on the Taskbar, and then select Open Volume Mixer from the sub menu.
  • Page 94: Realtek Hd Audio Manager

    Maximum volume output delivering maximum volume without creating clipping or distortion Dialog enhancement for clear and intelligible vocals Bass enhancement for rich, low frequency production High frequency definition for crisp details Consistent volume level across content To access the utility, Click Desktop -> Desktop Assist -> Media & Entertainment ->...
  • Page 95 To open the Screen Resolution dialog, click Desktop -> Desktop Assist - > Control Panel -> Appearance and Personalization -> Display -> Change display settings. If you are running some applications (for example a 3D application or video playback), you may see some disturbance, flickering or frame dropping on your screen.
  • Page 96: Chapter 5 Utilities And Advanced Usage

    README.TXT file (if applicable). TOSHIBA Desktop TOSHIBA Desktop Assist is a graphical user Assist interface that provides access to specific tools, TOSHIBA utilities and applications that make the use and configuration of the computer easier.
  • Page 97 To access this utility, click Desktop -> Desktop Assist -> Tools & Utilities -> Display Utility. For details on TOSHIBA Display Utility, see the help file. TOSHIBA Password This utility allows you to set a password in order Utility to restrict access to the computer.
  • Page 98 To start this utility, click Desktop -> Desktop Assist -> Media & Entertainment -> TOSHIBA Blu-ray Disc Player. For details on how to use TOSHIBA Blu-ray Disc Player, see the help file. TOSHIBA eco Utility This computer is equipped with "eco mode". This mode slightly lowers performance of some devices to reduce electric power consumption.
  • Page 99 TOSHIBA Service This application allows your computer to Station automatically search for TOSHIBA software updates or other alerts from TOSHIBA that are specific to your computer system and its programs. When enabled, this application periodically transmits to our servers a limited...
  • Page 100: Special Features

    To access the setup files of the drivers/utilities, click Applications and Drivers in the Apps view. TOSHIBA Media Player by sMedio TrueLink+ application is not included in the setup files above but can be downloaded from Windows Store. Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use.
  • Page 101 This feature automatically turns power to the Panel power on/off computer off when the display panel is closed, and turns it back on when the display panel is opened. This can be specified in the Power Options. Low battery When battery power is exhausted to the point automatic Hibernation that computer operation cannot be continued, the system automatically enters Hibernation Mode...
  • Page 102: Toshiba Password Utility

    TOSHIBA Password Utility The TOSHIBA Password Utility provides two levels of password security: User and Supervisor. Passwords set by the TOSHIBA Password Utility function are different from the Windows password. User Password To start the utility, click the following items: Desktop ->...
  • Page 103: Supervisor Password

    Apply or OK. When the computer is started, this text will be displayed together with the prompt asking you to enter a password. You can launch TOSHIBA Setup Utility to set, change or delete the HDD Password or HDD Master Password. Please refer to TOSHIBA Setup Utility section for further information.
  • Page 104: Toshiba System Settings

    To run TOSHIBA System Settings, click Desktop -> Desktop Assist -> Tools & Utilities -> System Settings. The TOSHIBA System Settings window contains a number of tabs to allow specific functions of the computer to be configured. In addition there are also three buttons: OK, Cancel and Apply.
  • Page 105: Usb Charge

    Some options shown in grey are possible to confirm their status. TOSHIBA System Settings screen may have the following tabs: General—Allows you to view the current BIOS version or change certain settings back to their default values Sleep and Charge/Sleep Utilities—Allows you to set advanced features for sleep mode, hibernate mode, and shutdown state HDD Protection—Allows you to set the HDD Protection options.
  • Page 106 the standard power needed (DC 5V). "Power OFF" includes Sleep Mode, Hibernation Mode or shutdown state. To set USB Sleep and Charge feature, click Desktop -> Desktop Assist - > Tools & Utilities -> System Settings -> Sleep and Charge/Sleep Utilities.
  • Page 107: System On Cdp Charge

    Auto Mode (Default) is suitable for a wide range of digital audio players. While using Auto Mode, your computer can supply USB bus power at maximum 2.0A to the compatible ports while the computer is turned off. When USB device cannot be charged by Auto Mode, change to Alternate Mode.
  • Page 108: Toshiba Media Player By Smedio Truelink

    “System ON CDP Charge Mode” and “USB Sleep and Charge function”. TOSHIBA Media Player by sMedio TrueLink+ Please be aware of the following limitations when you use the TOSHIBA Media Player by sMedio TrueLink+: Notes on use This software is a multimedia player which can be used to play back video, music and photo.
  • Page 109: Online Help

    TOSHIBA Media Player Online help. Use the following procedure to open TOSHIBA Media Player Online help: When TOSHIBA Media Player is running, click Help of the Settings charm. TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor application proactively monitors a...
  • Page 110: Starting The Toshiba Pc Health Monitor

    You may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via Uninstall a program in the Control Panel.
  • Page 111: Hdd Protection

    Move the slider to the right to show HDD Protection icon in the Taskbar. There are the following conditions for HDD Protection icon. Normal TOSHIBA HDD Protection is enabled. Protection TOSHIBA HDD Protection is active. The hard disk drive head is in a safe position. User's Manual 5-16...
  • Page 112 TOSHIBA HDD Protection is disabled. Detection Level There are four sensitivity levels in which vibrations, impacts and their similar signs are detected can be set to OFF, 1, 2 and 3 in ascending order. Level 3 is recommended for better protection of the computer.
  • Page 113: Toshiba Setup Utility

    Intensely shaking the computer or other subjecting it to strong impacts may cause damage to the computer. TOSHIBA Setup Utility TOSHIBA Setup Utility is a BIOS setup utility that provides you a menu- based user interface so that you can easily view and change BIOS settings.
  • Page 114 Do not shut down/log off or Sleep/Hibernate while writing or rewriting the media. Set the computer on a level surface and avoid places subjected to vibrations such as airplanes, trains, or cars. Do not use on an unstable surface such as a stand. A recovery image of the software on your computer is stored on the HDD/ SSD, and can be copied to either disc media or USB Flash Memory by using the following steps:...
  • Page 115 Please make sure to use the default Boot Mode option in TOSHIBA Setup Utility before restoring. 1. In the Settings charm, click Power and then select Restart. 2. Hold down the F2 key and then release this key one second after the computer is power on - the TOSHIBA Setup Utility will load.
  • Page 116: Ordering Recovery Discs From Toshiba

    Follow the on screen instructions to finish the recovery. Ordering Recovery Discs from TOSHIBA* You can order Product Recovery discs for your notebook from the TOSHIBA Europe Backup Media Online Shop. * Please note that this service is not free-of-charge. Visit https://backupmedia.toshiba.eu on the Internet.
  • Page 117: Troubleshooting

    In reality many problems can be solved simply, but a few may require help from TOSHIBA Support - if you find you need to consult others, be prepared to describe the problem in as much detail as possible.
  • Page 118: Analyzing The Problem

    Always try to make detailed notes of your observations and keep them in a permanent error log - this will help you to describe your problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made will help to identify the problem faster.
  • Page 119: If Something Goes Wrong

    Before using a peripheral device or application software that is not an authorized TOSHIBA part or product, make sure the device or software can be used with your computer. Use of incompatible devices may cause injury or may damage your computer.
  • Page 120: Hardware And System Checklist

    The computer will not load advanced options during startup By holding down one of the following keys during startup, your computer will load advanced options as shown below. Advanced option TOSHIBA Setup Utility Boot menu 0 (zero) Recovery options If your computer starts to load the Operating System instead of desired advanced options, follow the steps below: In the Settings charm, click Power and then select Restart.
  • Page 121: Overheating Power Down

    If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact TOSHIBA Support. AC power If you have trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN/Battery indicator.
  • Page 122 However, if you do not believe the battery is at the end of its operating life, you should speak to TOSHIBA Support. Battery doesn’t If you frequently recharge a partially charged...
  • Page 123: Real Time Clock

    The charge in the Real Time Clock (RTC) battery and system date/ has run out - you will need to set the date and time time are lost. in the TOSHIBA Setup Utility by using the following steps: In the Settings charm, click Power and then select Restart.
  • Page 124: Optical Disc Drive

    - if so remove it and try to start the computer again. If this has no effect, check the Boot Priority Options setting within the TOSHIBA System Settings. Slow performance The files on the HDD may be fragmented - in this...
  • Page 125: Pointing Device

    Check to ensure the file is not corrupted. If you are still unable to resolve the problem, contact TOSHIBA Support. Pointing device If you are using a USB mouse, you should also refer to both the mouse section and the documentation supplied with your mouse.
  • Page 126: Touch Pad

    Touch Pad is either To access it, click Desktop -> Desktop Assist -> too sensitive or not Control Panel -> Hardware and Sound -> sensitive enough. Mouse. If you are still unable to resolve the problem, contact TOSHIBA Support. User's Manual 6-10...
  • Page 127: Usb Mouse

    If you are still unable to resolve the problem, contact TOSHIBA Support. USB device In addition to the information in this section, please also refer to the documentation supplied with your USB device.
  • Page 128 Sleep and Charge Enable the Sleep and Charge function in the function. TOSHIBA System Settings. When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply may be stopped for safety reasons.
  • Page 129: Sound System

    - please refer to Sound System and Video mode for further information. Volume cannot be adjusted during Windows start up or shut down. If you are still unable to resolve the problem, contact TOSHIBA Support. User's Manual 6-13...
  • Page 130: External Monitor

    Display error occurs Check that the cable connecting the external monitor to the computer is firmly attached. Replace the cable with another one. If you are still unable to resolve the problem, contact TOSHIBA Support. User's Manual 6-14...
  • Page 131: Wireless Lan

    Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the LAN hub. Wake-up on LAN Make sure the AC adaptor is connected. The does not work Wake-up on LAN function consumes power even when the system is off.
  • Page 132: Toshiba Support

    TOSHIBA technical support If you are still unable to solve the problem and suspect that it is hardware related, write to TOSHIBA at the location listed in the enclosed warranty booklet or visit www.toshiba-europe.com on the Internet.. User's Manual...
  • Page 133: Appendix Specifications

    Chapter 7 Appendix Specifications This section summarizes the computer’s technical specifications. Physical Dimensions Physical Dimensions shown below do not include parts that extend beyond the main body. The physical dimensions may vary depending on the model you purchased. Size 316 (w) x 227 (d) x 18.3/26.5 (h) millimeters 316 (w) x 227 (d) x 19.3/27.5 (h) millimeters (touch screen models) Environmental Requirements...
  • Page 134: External Rgb Monitor Port Pin Assignment

    External RGB monitor port pin assignment Signal Name Description Red Video Signal Green Video Signal Blue Video Signal Reserved Reserved Ground Ground Ground Ground Power Supply Ground Reserved Reserved Data Signal HSYNC Horizontal Sync Signal VSYNC Vertical Sync Signal Data Clock Signal I/O (I): Input to computer I/O (O): Output from computer AC Power Cord and Connectors...
  • Page 135: Certification Agencies

    Certification agencies China: U.S. and Canada: UL listed and CSA certified No. 18 AWG, Type SVT or SPT-2 Australia: Japan: DENANHO Europe: Austria: Italy: Belgium: CEBEC The Netherlands: KEMA Denmark: DEMKO Norway: NEMKO Finland: FIMKO Sweden: SEMKO France: LCIE Switzerland: Germany: United Kingdom: In Europe, two conductors power cord must be VDE type, H05VVH2-F or...
  • Page 136: Information For Wireless Devices

    Australia Europe AS approved Approved by the appropriate agency Canada China CSA approved CCC approved Information for Wireless Devices Wireless Technology Interoperability The Wireless LAN is compatible with other LAN systems Direct Sequence Spread Spectrum (DSSS) /Orthogonal Frequency Division Multiplexing (OFDM) radio technology, and is compliant to: The IEEE 802.11 Standard on Wireless LANs (Revision a/b/g/n or b/g/ n), as defined and approved by the Institute of Electrical and...
  • Page 137: Wireless Devices And Your Health

    Please visit http://www.pc.support.global.toshiba.com, if you have any questions about using Wireless LAN or Bluetooth Module. In Europe visit http://www.toshiba-europe.com/computers/tnt/bluetooth.htm Wireless Devices and your health Wireless products, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by Wireless products however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones.
  • Page 138: Card Specifications

    TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Card Specifications Compatibility IEEE 802.11 Standard for Wireless LANs...
  • Page 139: Bluetooth Wireless Technology

    The range of your wireless devices can be affected when the antennas are placed near metal surfaces and solid high-density materials. Range is also impacted due to "obstacles" in the signal path of the radio that may either absorb or reflect the radio signal. Radio Frequency Interference Requirements This device is restricted to indoor use due to its operation in the 5.15 to 5.25GHz frequency range.
  • Page 140 Europe Restrictions for Use of 2400.0-2483.5MHz Frequencies in Europe France: Outdoor use Military Radiolocation limited to 10mW use.Refarming of the 2.4GHz band e.i.r.p. within the has been ongoing in recent years to band allow current relaxed regulation Full 2454-2483.5MHz implementation planned 2012. Italy: For private use, a general authorization is required if WAS/...
  • Page 141 Russian Limited e.i.r.p 100mW. Permitted to use Federation: only for indoor applications, closed industrial and warehouse areas, and on board aircraft. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight.
  • Page 142 check the current channel of operation. If operation is occurring outside of the allowable frequencies for outdoor use, as listed above, the user must contact the applicable national spectrum regulator to request a license for outdoor operation. Canada - Industry Canada (IC) This device complies with RSS-210 of the Industry Canada Rules.
  • Page 143 The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada’s website www.hc-sc.gc.ca Caution: Radio Frequency Interference Requirements This device is restricted to indoor use due to its operation in the 5.15 to 5.25GHz frequency range.
  • Page 144 If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations.
  • Page 145: Device Authorization

    This equipment is approved to the radio standard by the countries/regions in the following table. If you use this equipment in the countries/regions which are not listed in the table below, please contact TOSHIBA Support. As of October 2013 Austria...
  • Page 146: Nfc Regulatory Information

    Hong Kong Hungary Iceland India Ireland Italy Japan Korea Latvia Liechtenstein Lithuania Luxemburg Malta Monaco Netherlands Norway Philippines Poland Portugal Romania Slovak Republic Slovenia Spain Sweden Switzerland NFC Regulatory Information USA-Federal Communications Commission (FCC) This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 147: Legal Footnotes

    Canada - Industry Canada (IC) This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
  • Page 148 (41°F to 86°F) or >25°C (77°F) at high altitude (all temperature references are approximate and may vary depending on the specific computer model - contact TOSHIBA support for details). CPU performance may also vary from specifications due to design configuration.
  • Page 149: Battery Life

    Published battery life numbers are achieved on select models and configurations tested by TOSHIBA at the time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power.
  • Page 150: Glossary

    electromagnetic environment, obstacles, access point design and configuration, and client design and software/hardware configurations. The actual transmission speed will be lower than the theoretical maximum speed. Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media. Glossary The terms in this glossary cover topics related to this manual.
  • Page 151 FHD: Full High Definition gigabyte GBps: gigabytes per second High Definition HD+: High Definition Plus HDD: Hard Disk Drive HDMI: High-definition Multimedia Interface HDMI CEC: High-definition Multimedia Interface Consumer Electronics Control HTML: Hypertext Markup Language IEEE: Institute of Electrical and Electronics Engineers I/O: Input/Output IRQ:...
  • Page 152 SDRAM: Synchronous Dynamic Random Access Memory SSD: Solid State Drive TFT: Thin-film Transistor URL: Uniform Resource Locator USB: Universal Serial Bus VGA: Video Graphics Array WAN: Wide Area Network WQHD: Wide Quad High Definition www: World Wide Web User's Manual 7-20...
  • Page 153: Index

    Index Dual Pointing Device AccuPoint 4-5 Touch Pad 6-10 AC adaptor additional 4-43 DVD Super Multi drive connecting 2-3 using DC IN 19V jack 3-2 writing Battery Equipment checklist 2-1 extending life 4-26 monitoring capacity 4-24 ExpressCard real time clock 3-11, 4-22 inserting 4-36 save mode 5-5 removing 4-36...
  • Page 154 FN + F6 (Brightness Down) memory media card FN + F7 (Brightness Up) 4-4 inserting 4-34 removing 4-35 FN + F8 (Wireless) 4-4 FN + F9 (Touch Pad) 4-4 Memory media slot 4-32 FN + space (Zoom) 4-5 Moving the computer 1-18 MultiMediaCard removing 4-35 Graphics Processing Unit...
  • Page 155 Restarting the computer 2-9 Web Camera 3-8 Wireless communication 7-5 SD/SDHC/SDXC Card formatting 4-33 note 4-33 Security lock 4-42 Sleep Mode setting 2-9 System automatic 5-5 Smart Card inserting 4-37 removing 4-38 Sound system problems 6-13 TOSHIBA Desktop Assist 5-1 User's Manual Index-3...

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