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If Something Goes Wrong...
Windows 95 Isn't Working
for SYSTEM.INI and WIN.INI. Most of the information con-
tained in these files is now stored in the Windows 95 Registry.
However, they are still processed during startup. A hidden text file
called BOOTLOG.TXT contains a record of all the components
and drivers being loaded during startup and the status of each.
When Step by Step Confirmation is selected, all these files that
comprise the startup directory can be viewed line by line to trou-
bleshoot a problem.
Command Prompt Only
Selecting Command Prompt Only starts the basic operating sys-
tem with all the startup files and device drivers.
Use this option when you want to run MS-DOS or Windows 95
commands. This option is for advanced user's who are familiar
with MS-DOS and know what these commands do.
Safe Mode Command Prompt Only
Selecting Safe Mode Command Prompt Only bypasses the system
startup files and displays the command prompt.
Use this option under the following conditions:
When Windows 95 fails to start even in Safe Mode.
When you want to run MS-DOS commands such as edit to
make changes to your startup files.
When you want to avoid loading HIMEM.SYS (extended
memory manager), or IFSHLP.SYS (file system manager).
Windows 95 Can Help You
If Windows 95 has started properly, but you still have a problem
using your computer, Windows 95 Help can assist you in trouble-
shooting the problem.
To open Windows 95 troubleshooting aid, follow these steps:
1 Click the Start button and click Help.
The Help Topics: Windows Help dialogue box displays.
Part I: Getting To Know Your Computer