DVD-ROM drive
For more information, refer to Chapter 4, Operating Basics.
Problem
You cannot access a
DVD in the drive
Some DVD/CDs run
correctly, but others
do not
DVD does not play
correctly in an optional
Expansion Station
Satellite Pro M10 Series
Procedure
Make sure the drive's drawer is securely closed.
Press gently until it clicks into place.
Open the drawer and make sure the DVD is
properly seated. It should lie flat with the label
facing up.
A foreign object in the drawer could block laser
light from reading the DVD. Make sure there is
no obstruction. Remove any foreign object.
Check whether the DVD is dirty. If it is, wipe it
with a clean cloth dipped in water or a neutral
cleaner. See the Media care section in
Chapter 4, Operating Basics, for details on
cleaning.
Check the Slim Select Bay lock on the bottom of
the computer. It should be in the lock position.
Check Device Manager, if DVD-ROM is not
displayed as the Slim Select Bay module,
remove the DVD-ROM drive and reinsert it.
The software or hardware configuration may be
causing a problem. Make sure the hardware
configuration matches your software's needs.
Check the DVD/CD's documentation.
Check the type of DVD/CD you are using. The
drive supports:
DVD-ROM:
DVD-ROM, DVD-Video
CD-ROM:
Enhanced CD (CD-EXTRA), Photo
CD, CD-R (read only), CD-ROM,
CD-Rewritable (read only),
CD-ROM XA Mode 2 (Form1,
Form2), CD-DA, CD-Text
Check the region code on the DVD. It must
match that on the DVD drive. Region codes are
listed in the DVD-ROM drive section in
Chapter 2, The Grand Tour.
Some video discs might not play properly in a
Expansion Station. Play the disc in the
DVD-ROM drive installed in the computer.
If problems persist, contact your dealer.
Troubleshooting
9-9