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Pointing device
If you are using a PS/2 or serial mouse, also refer to Chapter 8, Optional
devices, and to your mouse documentation.
AccuPoint II
Problem
On-screen pointer
does not respond to
AccuPoint II operation
PS/2 mouse
Problem
On-screen pointer
does not respond to
PS/2 mouse operation
Serial mouse
Problem
On-screen pointer
does not respond to
serial mouse operation
User's Manual
Procedure
If a PS/2 mouse is connected, check the
Hardware Setup or TSETUP program. The
Pointing Device option should be set to
Simultaneous to use both the AccuPoint and a
PS/2 mouse.
If problems persist, contact your dealer.
Procedure
Check that the PS/2 mouse cable's 6-pin
connector is firmly connected to the
mouse/keyboard port.
You may have connected the mouse after turning
the computer on. Turn off the computer, make
sure the mouse is firmly connected and turn the
computer back on.
Is your software configured to recognise the
mouse? Check the software documentation.
If problems persist, contact your dealer.
Procedure
Check for a firm connection between the
computer's serial port and the cable's 9-pin
connector.
Did you connect the mouse before turning on the
computer?
Is the Serial port option in Hardware Setup
or TSETUP program set properly?
Is your software configured to recognise the
mouse? Check the software documentation.
In Windows 98, set the Serial item in Power
Save Mode Properties to On.
If problems persist, contact your dealer.
Troubleshooting 9-11
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