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UNINTERRUPTIBLE POWER SYSTEM (UPS) 4300 SERIES INSTALLATION AND OPERATION MANUAL THREE PHASE - 30/50 KVA Part # 64524-003 June 2012 4300 Series Installation and Operation Manual...
Product Use and Warranty Restrictions The Toshiba products listed in this document are intended for usage in general electronics applications (computer, personal equipment, office equipment, measuring equipment, industrial robotics, domestic appliances, etc.). These Toshiba products are neither intended nor warranted for usage in equipment that requires extraordinarily high quality and/or reliability or where a malfunction or failure may cause loss of human life or bodily injury (Unintended Usage).
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Unless otherwise specified, the warranty period for the UPS or UPS part is 36 months from the shipment date (see Toshiba International Corporation bill of lading). Unless otherwise specified, the warranty period for a UPS battery is 24 months from the shipment date (see Toshiba International Corporation bill of lading).
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Toshiba International Corporation reserves the right, without prior notice, to update information, make product changes, or discontinue any product or service identified in this publication. Toshiba is a registered trademark of the Toshiba Corporation. All other product or trade references appearing in this manual are registered trademarks of their respective owners.
Introduction This manual provides information on how to safely operate your 4300 Series Uninterruptible Power System (UPS). This manual includes a section of general safety instructions that describes the warning labels and symbols that are used throughout the manual. Read the manual completely before installing, operating, or performing maintenance on this equipment.
Ground Symbol indicates the location of the equipment grounding conductor. Electrical - Voltage & Shock Hazard Symbol indicates parts inside may cause electric shock. Explosion Hazard Symbol indicates parts may explode. 4300 Series Installation and Operation Manual...
Be trained in the proper care and use of protective equipment such as safety shoes, rubber gloves, hard hats, safety glasses, face shields, flash clothing, etc., in accordance with established safety practices. • Be trained in rendering first aid. For further information on workplace safety visit www.osha.gov. 4300 Series Installation and Operation Manual...
Factory Authorized Personnel Factory authorized personnel have been factory trained and certified to install, service, and repair the UPS. Contact the Toshiba Customer Support Center for assistance in locating the factory authorized personnel nearest you. Important Safety Instructions The following contains important instructions that should be followed during the installation, operation, and maintenance of the 4300 Series UPS.
(computer, personal equipment, office equipment, measuring equipment, industrial robotics, domestic appliances, etc.). These Toshiba products are neither intended nor warranted for use in equipment that, if a malfunction or failure occurs, may result in loss of human life or bodily injury (collectively referred to as “Unintended Usage”).
UPS. (See Figure 4.1 Exterior Handling label.) The UPS may be packed in a crate for extra protection during transportation. Avoid impact or vibration against the UPS during transportation. DO NOT expose the UPS directly to water. 4300 Series Installation and Operation Manual...
DO NOT tilt UPS when lifting and/or transporting. Minimize the impact when lowering the UPS to the floor. Insert the forks here 7 in. 13.7 in. 7 in. 4300 Side View - Fork Access Dimensions in Channel Base FIGURE 4.1 -TRANSPORTING UPS BY FORKLIFT 4300 Series Installation and Operation Manual...
• Locations that are subject to extreme temperature changes or high humidity • Locations that are subject to high levels of dust or metal particles • Locations that are subject to excessive vibration • Inclined floor surfaces 4300 Series Installation and Operation Manual...
Electrical shock, injury or UPS failure may occur if non-authorized technicians attempt to modify or relocate the UPS. Please contact Toshiba Customer Support Center if you plan to move or make modifications to the UPS 4300 Series Installation and Operation Manual...
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3) Always ground the unit to reduce the potential for electrical shock and to help reduce electrical noise. 4) A separate ground cable should be run inside the conduit with the input power, output power, and control circuits. 4300 Series Installation and Operation Manual...
NOTICE Follow the torque criteria for tightening screws. Loose connections may cause fire due to heating. See Chapter 9 - UPS Wiring 4300 Series Installation and Operation Manual...
Make sure all the warning labels are installed in the appropriate locations. ALL MATERIALS USED MUST Allow equipment to cool before BE UL RECOGNIZED If a label is missing or illegible, contact Toshiba Customer Support Center or an servicing. authorized representative. WARNING AREA BACKGROUND COLOR: ANSI WARNING ORANGE...
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The warning labels identified on the previous page are located on the front and interior of the UPS. Their location is shown in Figures 6.2 - 6.3. FIGURE 6.2 – EXTERNAL WARNING LABEL FIGURE 6.3 – INTERNAL WARNING LABEL LOCATIONS 4300 Series Installation and Operation Manual...
Ozone (O Less than or equal to 0.002 PPM Hydrochloric acid mist (HCl) Less than or equal to 0.1 mg/m Operating Precautions Initial startup/commissioning of the UPS should be performed by factory authorized personnel. 4300 Series Installation and Operation Manual...
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UPS. 4) If using the UPS to provide power to motors that require high starting current or with motors that require a long starting time, call Toshiba support for guidance in over sizing the UPS for lock rotor current.
3) The maximum ambient operating temperature is 86 °F (30 °C) at 1.0 PF, and 104 °F (40 °C) at 0.8 PF. 4) Only factory authorized personnel should service the UPS. Contact Toshiba for the nearest authorized service center. 5) Battery/Flywheel servicing should be performed by factory authorized personnel only.
UPS to move it. Always use a crane, forklift, or pallet jack for transporting and positioning the UPS. Pushing/pulling on the sides of the unit to move it may result in damage to the UPS. See Figure 4.1 Exterior Handling label. 4300 Series Installation and Operation Manual...
Do not remove the fan covers until UPS start up. The fan covers should be removed by factory authorized personnel. Packing materials should be disposed by the appropriate means. • Immediately report any abnormalities to Toshiba Customer Support Center or an authorized representative. UPS Clearance Maintain the indicated clearance during installation.
FIGURE 8.2 ANCHOR BOLT INSTALLATION DETAIL 30/50 kVA 4 x 0.63 in. Dia. (16 mm) Back 26.7 in.. (677 mm) Front 19.0 in. (483 mm) FIGURE 8.3 HOLE LOCATIONS/DIMENSIONS ON BOTTOM OF UPS 4300 Series Installation and Operation Manual...
Access Port (Front) (Front) 16.75 in. 2.67 in. 16.75 in. 2.67 in. (425 mm) (67 mm) (425 mm) (67 mm) 20.0 in. (559 mm) FIGURE 8.4 - TOP AND BOTTOM CABLE KNOCKOUT PLATES (LOOKING DOWN) 4300 Series Installation and Operation Manual...
AND IDENTIFICATION Description Front Panel Display Locking Door Latch with op- tional Lockout/Tagout Hasp Upper Deadfront Middle Deadfront Lower Deadfront MCCB - Primary Input Circuit Breaker (Optional) Secondary Input Circuit Breaker (Optional) Air filter 4300 Series Installation and Operation Manual...
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Box Lugs (Optional) TB2 with Second- ary Input Power Box Lugs TB3 - (Side-Wall Mounted) Terminals for Battery Cabinet Breaker Shunt Trip and Aux. Shunt Trip DC Power Supply Ground Bus Bottom Cable Access Port 4300 Series Installation and Operation Manual...
Multiple Battery Cabinets No more than two Toshiba 4300 Battery Cabinets may be connected in parallel to the 4300. DC Backup Source cabinets that are not line up and match may be combined to extend the UPS backup runtime. Typically these cabinets must be connected with either a bus structure or to a single point con- nection outside the UPS.
(12 mm) diameter bolt hole. The ground bus has 33/64 in. (13 mm) bolt holes. The connect the crimp terminal and ground bus together using a 7/16 in. (10 mm) diameter bolt. FIGURE 9.5 - UPS GROUND BUS 4300 Series Installation and Operation Manual...
Pin switches are shown in their inactive states. For example, if battery voltage is low, pin 7 will be connected to pin 5. Pin number 3 is not used. System Common Bypass Active Battery Voltage Low UPS On-Line Battery Discharge Fault Signal Detect TABLE 10.1 - COMMUNICATION INTERFACE 4300 Series Installation and Operation Manual...
DB9 female connector located to on the inside of the UPS door just to the right of the Display PCB. For reference, the pinout of the connector is illustrated below. NOTE: Use the cross cable provided by Toshiba to avoid potential communications problems. RS-232C CONNECTOR PIN ASSIGNMENT...
RemotEye III Network Card The RemotEye III is an optional network card for the Toshiba UPS. This card is located on the back side of the UPS door next to DB9. The card provides a network, or LAN-based communication interface for the UPS.
50 / 60 Hz Frequency Regulation +/- 0.1% in free running mode Frequency Synchronization +/- 0.5/1.0/1.5/ Hz (+/- 1 Hz std.) Switch selectable by technician Frequency Slew Rate 1 Hz to 3 Hz (in 0.5 Hz steps) 4300 Series Installation and Operation Manual...
Maintenance Bypass Cabinet Standards UL 1778, cUL, NEC, ISO9001, ISO14001, ANSI C62.41 (IEEE 587), NEMA PE1- 1993 Warranty See Toshiba Warranty Policy for Full Details Operation Diagnosis Input OV Protection Standard Internal Temperature UPS gives indication of internal temperature, alarm when high temp Event Data Storage 16 –...
TABLE 11.2 - THERMAL LOSS AT VARIOUS LOADS BTU/hr. Loss at Percent Full Load 30 kVA* 50 kVA % Full Load 100% 8,153 15,019 4,883 11,181 3,336 7695 3,156 4856 2047 3412 * Subject to change without notice. 4300 Series Installation and Operation Manual...
The display may not respond if the button press is too short. Touch Screen Display and Control Panel Touch Screen Display Indicators Display On-Line/Fault Reset Button Warning AC Input Bypass/On-Line EPO - Emergency Power Switch Off Switch FIGURE 12.1 – UPS DISPLAY PANEL 4300 Series Installation and Operation Manual...
Green - Flashing Input or Bypass voltage is over specified range. Green - OFF Input or Bypass voltage is under specified range. NOTE: On-Line/Fault LEDs - Appear Amber if Green and Red flash concurrently. 4300 Series Installation and Operation Manual...
Menu TABS - Top level menu. Touch a Tab to activate the display mode Data display area Update - Displays current status and operation hints. Footer Bar - Displays Faults, Warnings, and UPS Operating Mode. FIGURE 12.3 – TOUCHSCREEN DISPLAY COMPONENTS (INITIAL MAIN DISPLAY) 4300 Series Installation and Operation Manual...
Warning - Displays last warning sensed by UPS. Multiple frequent warnings of the same type may induce a fault condition. UPS Mode - Selected operating mode. FIGURE 12.5 – FOOTER BAR DISPLAY COMPONENTS 4300 Series Installation and Operation Manual...
Security Level (USR, ADM) Warning Buzzer Switch/Status (press for ON, press again for OFF) Touchscreen Enable/Disable Quick View Selector (press for Quick View, press again for Normal View) FIGURE 12.6 - TOUCHSCREEN CONTROLS 12.7 Quick Access Toolbar 4300 Series Installation and Operation Manual...
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OFF disables all touchscreen areas except the TOUCH button. Quick View On/Off Selector - Press to toggle between Normal view and Quick view. Quick view displays a simultaneous summary of the Input/Output/Bypass/DC Voltages and Currents 4300 Series Installation and Operation Manual...
Q. VIEW ON - Toggles between Quick View and standard view (Q. VIEW OFF) (Tab Buttons) (TAB Selection Buttons) MAIN MONITOR INPUT CTL&CFG HIST OUTPUT DSP&EX BATT SETUP INPUT OUTPUT BATT CTL&CFG HIST DSP&EX RECORD FAULT BACKUP OPERATION FAULT HELP WARNING STATUS FIGURE 12.7 - MENU TREE 4300 Series Installation and Operation Manual...
Toolbar: Touch ON/OFF The touchscreen can be turned OFF (locked) by pressing the TOUCH ON/OFF button. With TOUCH OFF, only the TOUCH button is active, the rest of the display will not respond to touch. 4300 Series Installation and Operation Manual...
Changes current display mode: Press repeatedly to display alternately the current in Amps (A), or as a % of rated current (%). The highlighted icon indicates the current display mode. Displays DC Bus voltage, Battery voltage, and Battery discharge current. FIGURE 12-9 QUICK VIEW DISPLAY 4300 Series Installation and Operation Manual...
The Main tab displays the UPS Serial Number and Typeform. Main Tab Components Function Serial Number - UPS Serial Number Typeform - UPS typeform Information Bar - Randomly displays status, helpful hints, acronym definitions every two seconds. FIGURE 12.10 – MAIN TAB COMPONENTS 4300 Series Installation and Operation Manual...
See the Mimic Display current Flow Indicator illustration on the following page. The figure below illustrates the data displayed when the corresponding button is pressed. MONITOR TAB FIGURE 12-11 MONITOR TAB DISPLAY OPTIONS 4300 Series Installation and Operation Manual...
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UPS operates in: Off, Bypass, On-Line, and Backup. The figure below illustrates the display for each of these modes. Mode: OFF Mode: Bypass Mode: On-line Mode: Backup FIGURE 12-12 MIMIC DISPLAY CURRENT FLOW INDICATOR 4300 Series Installation and Operation Manual...
Control and Configuration - UPS time/date/status, faults, warnings, password management UPS Operation time, Number of Faults, Backup, Operations. Display and Ext Comm. - Disp. S/W version, buzzer status, display calibration values. RemotEye I/P address, data and network status. FIGURE 12.13 - PARAMETER CATEGORIES 4300 Series Installation and Operation Manual...
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Characters ( . , - : / ) Write Write information (Enter) (Pressing Quit without first press- ing Write will cause the newly entered data to be lost.) Quit Exit keypad. Example 3 - Binary choice (On/Off, Enable/Disable, Contact A/Contact B) 4300 Series Installation and Operation Manual...
See Fig. 2-10 A, B. After the touchscreen has been recalibrated the display will indicate that the calibration routine has passed. Press Quit to return to the main display. See Fig. 2-10 C. FIGURE 12-14 TOUCHSCREEN DISPLAY CALIBRATION 4300 Series Installation and Operation Manual...
Auto-Page in Record and Help - Pressing will cause the records to auto-page every 2 seconds. The button will alternately blink in black- on-white/white-on-black while in Auto-Page mode. Press the button again to stop Auto-Page. FIGURE 12.15 - RECORDS 4300 Series Installation and Operation Manual...
Pressing Auto-Page will cause the records to auto-page every 2 seconds. The button will alternately blink in black-on-white/white-on-black while in Auto-Page mode. Press the button again to exit Auto-Page mode. FIGURE 12.16 - HELP CATEGORIES 4300 Series Installation and Operation Manual...
Output Overcurrent – UPS is over- Shutdown excess equipment to reduce load. loaded. PHBRER Bypass phase rotation error. Bypass phase rotation is reversed. Switch any two input cable connections: A and B, B and C, or C and A. 4300 Series Installation and Operation Manual...
Charger not within specifications. tive for service. Current Limit – UPS not within Contact the nearest Toshiba authorized representa- specifications. tive for service. EEUPDER EEPROM Update error. Contact the nearest Toshiba authorized representa- tive for service. 4300 Series Installation and Operation Manual...
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Restore On-Line operation as soon as possible. VIOV Input Overvoltage – Input voltage Depends on UPS mode. exceeds UPS specifications. VIUV Input Undervoltage – Input volt- Depends on UPS mode. age less than UPS specifications. 4300 Series Installation and Operation Manual...
No action needed. Inverter mode. Inverter is running (it can be On- Line, Battery Test, or Backup) LANSD UPS goes to Shutdown triggered from LAN SD Deactivate LAN shutdown signal (shutdown) circuit. to reset. 4300 Series Installation and Operation Manual...
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Input and output are synchro- nized. TIMEDSD UPS is counting down prior to shutdown. Immediately shut down the load equipment in an orderly fashion and then press the STOP key. A warning has occurred. See Warning record. 4300 Series Installation and Operation Manual...
HH is the two digit hour followed by a colin (:) MM is the two digit month. AM/PM is before or after noon. Press Write to set the time. Press Quit to exit System Time setup. 4300 Series Installation and Operation Manual...
Any load devices will lose power. Ensure that all sensitive loads have been previously shut down. To completely stop the UPS, open/turn off the input breaker MCCB, and the secondary Input breaker if available. 4300 Series Installation and Operation Manual...
Nominal voltage (V 288 Vdc 288 Vdc Alarm voltage (V 246 Vdc 246 Vdc Shutdown voltage (V 230 Vdc 230 Vdc CURRENT VOLTAGE Shutdown Voltage TIME 100% Battery Capacity FIGURE 13.1 - TYPICAL BATTERY DISCHARGE CURVE 4300 Series Installation and Operation Manual...
“trickle charge” to keep the batteries a maximum charge capacity. CURRENT VOLTAGE CHARGING BATTERY CURRENT CHARGE VOLTAGE CHARGE DISCHARGE SHUT-OFF POINT FULLY CHARGED TIME PERIOD 1 PERIOD 2 PERIOD 3 FIGURE 13.2 - TYPICAL BATTERY CHARGING CURVE 4300 Series Installation and Operation Manual...
The buzzer can be disabled permanently by selecting the Settings tab then setting the parameter Buzzer Disable to Disable. This will disable the alarm so that no alarm sounds for any Fault or Warning condition. 4300 Series Installation and Operation Manual...
Air Filter Kit - Replacement air filter for the 4300 front door filter. • Kick Plate Set - Easily installed kick plates that match the color and texture of the UPS exterior. (See Appendix B.) Contact the factory for pricing. 4300 Series Installation and Operation Manual...
4.75 in. (121 mm) x 16.5 in. (419 mm) Unit and Shipping Weights TABLE 15.3 - UNIT AND SHIPPING WEIGHTS Unit Weight Shipping Weight Model Pounds Kilograms Pounds Kilograms 30 kVA 50 kVA Subject to change without notice. 4300 Series Installation and Operation Manual...
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Professional Engineer within your local area for proper size selections. INTERNATIONAL CORPORATION TOSHIBA 13131 West Little York Road Houston, TX 77041 Telephone: 800.231.1412; 713.466.0277 Fax: 713.896.5212 Corporate Web Site: www.tic.toshiba.com Group Web Site: www.toshibaups.com 4300 Series Installation and Operation Manual...
Tools Required None - The kick plates consist of the F/B panels that magnetically latch to the welded base of the 4300 Series cabi- nets and a second pair (sides) that magnetically latch to the F/B plates. Installing 4310-30/50-KP-A...
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Slide the F/B kick plate back until it make contact with both the C-channel base skids. STEP 5: Attach the rear F/B Plate to the back of the UPS Repeat Step B4 for the F/B kick plate at the rear of the UPS. 4300 Series Installation and Operation Manual...
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(Figure B5), and the back F/B kick plate will extend out about a quarter inch beyond the vertical back plane of the UPS (Figure B6). Figure B4 Figure B5 Figure B6 Back Kick Plate Side Kick Front Kick Plate Plate 4300 Series Installation and Operation Manual...
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The 4310-30/50-KP-B Kick Plate Kit contains one pair of F/B kick plates. This kit is required for each standard ad- ditional 4300 Series add on frame, such as the 431A and 431B. The 431M is already provided with a base skirt.
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INDUSTRIAL DIVISION 13131 West Little York Road, Houston, Texas 77041 Tel (713) 466-0277 Fax. (713) 466-8773 US (800) 231-1412 Canada (800) 872-2192 Mexico 01/800/527-1204 www.Toshiba.com/ind Printed in the U.S.A.