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Toshiba Satellite U920t Series User Manual
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Toshiba Satellite U920t Series User Manual

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Summary of Contents for Toshiba Satellite U920t Series

  • Page 1 User's Manual Satellite U920t series...

  • Page 2: Table Of Contents

    Satellite U920t series Table of Contents Chapter 1 TOSHIBA Legal, Regulatory and Safety Copyright, Disclaimer and Trademarks ..........1-1 Regulatory Information ................. 1-2 Video Standard Notice ................1-7 OpenSSL Toolkit License Issues ............1-7 ENERGY STAR® Program ..............1-10 Disposing of the computer and the computer's batteries ....1-11 General Precautions ................
  • Page 3 Utilities and Applications ..............5-1 Special features ..................5-3 TOSHIBA Password utility ..............5-5 TOSHIBA System Settings ..............5-7 TOSHIBA Media Player by sMedio TrueLink+ ........5-14 TOSHIBA PC Health Monitor .............. 5-15 System Recovery ................5-16 Chapter 6 Troubleshooting Problem solving process ..............

  • Page 4: Chapter 1 Toshiba Legal, Regulatory And Safety

    TOSHIBA computers. Copyright, Disclaimer and Trademarks Copyright © 2012 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.

  • Page 5: Regulatory Information

    Satellite U920t series Bluetooth is a trademark owned by its proprietor and used by TOSHIBA under license. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

  • Page 6: Fcc Conditions

    Satellite U920t series recommended by TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s External RGB monitor port, Universal Serial Bus (USB 2.0 and 3.0) ports, HDMI port and microphone jack. Changes or modifications made to this equipment, not expressly approved by TOSHIBA or parties authorized by TOSHIBA could void the user’s authority...

  • Page 7: Working Environment

    EMC (Electromagnetic Compatibility) and safety standards. However, TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented. In this case the persons who have connected/implemented those options/cables have to provide assurance that the system (PC plus options/cables) still fulfils the required standards.
  • Page 8 Note that Canadian Department of Communications (DOC) regulations provide, that changes or modifications not expressly approved by TOSHIBA Corporation could void your authority to operate this equipment. This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

  • Page 9: Following Information Is Only For Turkey

    The new European Union (EU) chemical regulation, REACH (Registration, Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007. TOSHIBA will meet all REACH requirements and is committed to provide our customers with information about the chemical substances in our products according to REACH regulation.

  • Page 10: Video Standard Notice

    For more detailed information about recycling of this product, please visit our website (http://www.toshiba- india.com) or contact call center (1800-200-8674). These symbols may not stick depending on the country and region where you purchased.
  • Page 11 Satellite U920t series ------------------------ /*===================================================== Copyright (c) 1998-2011 The OpenSSL Project. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 12 Satellite U920t series ---------------------------------- /* Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) All rights reserved. This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netscapes SSL. This library is free for commercial and non-commercial use as long as the following conditions are aheared to.

  • Page 13: Energy Star Program

    ENERGY STAR logo on the computer and the following information applies. TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency. Your computer...

  • Page 14: Disposing Of The Computer And The Computer's Batteries

    Satellite U920t series Disposing of the computer and the computer's batteries Contact an authorized TOSHIBA service provider for details regarding how to dispose of the computer and the batteries. General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability.

  • Page 15: Instruction Manual For Safety And Comfort

    Satellite U920t series Extreme heat, cold, or humidity. Liquids and corrosive chemicals. Stress injury Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use. It also includes information on work space design, posture and lighting that can help reduce physical stress.

  • Page 16: Information For Wireless Devices

    If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please visit http://www.pc.support.global.toshiba.com, if you have any questions about using Wireless LAN or Bluetooth Card from TOSHIBA. In Europe visit http://www.toshiba-europe.com/computers/tnt/bluetooth.htm User's Manual...

  • Page 17: Wireless Devices And Your Health

    Because Wireless products operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Wireless products is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
  • Page 18 Satellite U920t series Italy: For private use, a general authorization is required if WAS/ RLAN’s are used outside own premises. For public use, a general authorization is required. Luxembourg: Implemented General authorization required for network and service supply. Norway: Implemented...
  • Page 19 Satellite U920t series Restrictions for Use of 5470-5725MHz Frequencies in Europe Italy: For private use, a general authorization is required if WAS/ RLAN’s are used outside own premises. Luxembourg: Implemented General authorization required for network and service supply Russian Limited e.i.r.p 100mW.
  • Page 20 Satellite U920t series (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement." The County Code Selection feature is disabled for products marketed in the US/Canada. For product available in the USA/ Canada markets, only channel 1~11 can be operated.
  • Page 21 If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations.

  • Page 22: Device Authorization

    Satellite U920t series 4 : The interference range of this equipment is less than 40m. : This equipment uses a frequency bandwidth from 2,400MHz to 2,483.5MHz. It is possible to avoid the band of mobile object identification systems. 3. Indication for Bluetooth The indication shown below appears on this equipment.

  • Page 23: Radio Approvals For Wireless Devices

    Satellite U920t series Radio approvals for wireless devices Approved Countries/Regions for Wireless Devices This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment in the countries/regions which are not listed in the table below.

  • Page 24: Legal Footnotes

    (41°F to 86°F) or >25°C (77°F) at high altitude (all temperature references are approximate and may vary depending on the specific computer model - please refer to your computer documentation or visit the TOSHIBA website at www.pcsupport.toshiba.com for details). CPU performance may also vary from specifications due to design configuration.
  • Page 25 For optimum performance, use your computer product only under recommended conditions. Read additional restrictions in your product documentation. Contact TOSHIBA technical service and support, refer to TOSHIBA support section for more information.

  • Page 26: Battery Life

    Published battery life numbers are achieved on select models and configurations tested by TOSHIBA at the time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power.

  • Page 27: Messages

    Satellite U920t series electromagnetic environment, obstacles, access point design and configuration, and client design and software/hardware configurations. The actual transmission speed will be lower than the theoretical maximum speed. Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media.

  • Page 28: Chapter 2 Getting Started

    Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.

  • Page 29: Using Your Product For The First Time

    Satellite U920t series Right-click Click the right Touch Pad control button once. Right click the mouse once. Press and hold on the touch screen (only for touch screen models). Double-click Tap the Touch Pad or click the left Touch Pad control button twice.
  • Page 30 Satellite U920t series Use a virus-check program and make sure it is updated regularly. Never format storage media without checking its content - formatting destroys all stored data. It is a good idea to periodically back up the internal SSD or other main storage device to external media.

  • Page 31: Changing To The Laptop Mode

    Satellite U920t series Disconnect the AC adaptor before Moving or lifting up the computer in Laptop mode. Disconnect the AC adaptor, USB device and HDMI cable on the back of the computer before sliding the display panel. Disconnect the AC adaptor and all peripherals/cables while operating the computer in Photography mode.

  • Page 32: Connecting The Ac Adaptor

    Satellite U920t series Figure 2-4 Changing to the Laptop mode Do not lift the computer by the display panel. Connecting the AC adaptor Attach the AC adaptor when you need to charge the battery or you want to operate from AC power. It is also the fastest way to get started, because the battery pack will need to be charged before you can operate from battery power.
  • Page 33 DC power and reduces the voltage supplied to this computer. Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.

  • Page 34: Turning On The Power

    Satellite U920t series Figure 2-5 Connecting the power cord to the AC adaptor (2-pin plug) Figure 2-6 Connecting the power cord to the AC adaptor (3-pin plug) Either a 2-pin or 3-pin adaptor/cord will be included with the computer depending on the model.

  • Page 35: Turning Off The Power

    Satellite U920t series Press and hold the computer's power button to turn on the computer. Figure 2-8 Turning on the power 1. Power button Initial setup The Windows 8 Startup Screen will be the first screen displayed when you turn on the power. Follow the on-screen instructions on each screen in order to properly install the operating system.

  • Page 36: Restarting The Computer

    Satellite U920t series Never turn off the power while a disk (disc) is being accessed, otherwise you may lose data or damage the disk. Never turn off the power while an application is running. Doing so could cause loss of data.

  • Page 37: Executing Sleep Mode

    Please note that keyboard keys can only be used if the Wake- up on Keyboard option is enabled within the TOSHIBA System Settings. If the computer enters Sleep Mode while a network application is active, the application might not be restored when the computer is next turned on and the system returns from Sleep Mode.

  • Page 38: Hibernation Mode

    Satellite U920t series Press the power button. Please note that this feature must be enabled within the Power Options. When you turn the power back on, you can continue where you left when you shut down the computer. When the computer is in Sleep Mode, the Power indicator will blink amber.

  • Page 39: Starting Hibernation Mode

    Satellite U920t series Starting Hibernation Mode To enter Hibernation Mode, follow the steps below. Click the Settings charm. Click Power and then select Hibernate. In order to show Hibernate in Power menu, you need to setup according to the following steps: 1.

  • Page 40: Chapter 3 The Grand Tour

    Satellite U920t series Chapter 3 The Grand Tour This chapter identifies the various components of the computer - it is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, please refer to the Legal Footnotes section.

  • Page 41: Power Indicator

    Satellite U920t series Figure 3-2 Front of the computer with display panel opened 1. DC IN/Battery indicator 8. Display screen 2. Power indicator 9. Windows button 3. Wireless communication indicator 10. Keyboard 4. Microphone* 11. Touch Pad 5. Web Camera LED (front) 12.
  • Page 42 Satellite U920t series Wireless The Wireless communication indicator glows communication amber when the Bluetooth, Wireless LAN or indicator Wireless WAN functions are turned on. Only some models are equipped with Bluetooth and Wireless LAN functions. Some models are equipped with a Wireless WAN module.

  • Page 43: Left Side

    Satellite U920t series Legal Footnote (LCD) For more information regarding LCD, please refer to the Legal Footnotes section. Windows button Press this button to show the Start screen. Keyboard The internal keyboard provides the dedicated cursor control keys, keys. Refer to the The Keyboard section for details.

  • Page 44: Right Side

    Satellite U920t series Power button Press and hold this button to turn the computer's power on or off. Volume up/down Press these buttons to increase or decrease the buttons volume. Orientation lock Switch to lock/unlock automatic rotation of the button screen orientation.

  • Page 45: Back

    Satellite U920t series Both the internal and external microphones will be disabled if you use a headset other than the type as shown below. Ground Right Left Memory media slot This slot lets you insert an SD™/SDHC™/ SDXC™ memory card, miniSD™/microSD™...
  • Page 46 Satellite U920t series Universal Serial Bus One Universal Serial Bus port, which complies to (USB 3.0) port the USB 3.0 standard, is provided on the back of the computer. The USB 3.0 port is compliant with USB 3.0 standard and backward compatible with USB 2.0 devices.

  • Page 47: Underside

    Satellite U920t series Do not touch the slide rails on the middle of the back of the display panel. It could cause damage or malfunction, possibly resulting in injury to your fingers. Underside The following figure shows the underside of the computer. You should ensure that the display is closed before the computer is turned over to avoid causing any damage.
  • Page 48 The processor type varies depending on model. To check which type of processor is included in your model, open the TOSHIBA PC Diagnostic Tool Utility by clicking Desktop -> Desktop Assist -> Support & Recovery -> TOSHIBA PC Diagnostic Tool.
  • Page 49 Satellite U920t series Under certain unusual conditions of prolonged non-use and/or exposure to high temperatures, the SSD may be vulnerable to data retention errors. Legal Footnote (Solid State Drive (SSD) Capacity) For more information regarding Solid State Drive (SSD) Capacity, please...

  • Page 50: Intel Rapid Start Technology

    Satellite U920t series Intel ® Display Power Saving Technology Intel GPU model may include the Display Power Saving Technology feature that can save the computer's power consumption by optimizing picture contrast on the internal LCD. This feature can be used if the computer is:...

  • Page 51: Monitoring Of Power Condition

    Satellite U920t series ® When Intel Rapid Start Technology is enabled, switching from Sleep Mode to Hibernation Mode consumes power. When you carry your computer aboard on an aircraft or in places where electronic devices are regulated or controlled, always power off your computer.
  • Page 52 Satellite U920t series Power on Power off (no operation) AC adaptor Remaining • Operates battery capacity • LED: off connected is above low battery trigger point Remaining • Operates battery capacity • LED: flashes is below low amber battery trigger...

  • Page 53: Specifications

    Satellite U920t series Power indicator Check the Power indicator to determine the power status of the computer - the following indicator conditions should be noted: White Indicates power is being supplied to the computer and the computer is turned on.

  • Page 54: Power Requirements

    Satellite U920t series Power Requirements AC adaptor 100-240V AC 50 or 60 Hz (cycles per second) Computer 19V DC AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used.
  • Page 55 Satellite U920t series For the United States and Canada, two pin plug configuration must be a 2-15P (250V) or 1-15P (125V) and three pin plug configuration must be 6-15P (250V) or 5-15P (125V) as designated in the U.S. National Electrical code handbook and the Canadian Electrical Code Part II.

  • Page 56: Chapter 4 Operating Basics

    Satellite U920t series Chapter 4 Operating Basics This chapter describes the basic operations of your computer, highlights the precautions that should be taken when using it. Changing the Screen Orientation If you are operating the computer in tablet mode, you can change the screen orientation to Portrait mode by rotating the tablet sideways.

  • Page 57: The Keyboard

    Satellite U920t series You can use your finger to manipulate icons, buttons, menu items, the onscreen keyboard, and other items on the touch screen. Simply tap your finger once on the touch screen to open whatever you tap, such as an app.

  • Page 58: Keyboard Indicators

    Satellite U920t series Keyboard indicators The following figure shows the position of the CAPS LOCK indicator which shows the following conditions: When the CAPS LOCK indicator glows, the keyboard will produce capitals when any letter is typed. Figure 4-2 Keypad indicator 1.

  • Page 59: Windows Special Keys

    Some functions will show the toast notification at the edges of the screen. Those toast notifications are disabled at factory default. you can enable them in the TOSHIBA Function Key application. To access it, click Desktop -> Desktop Assist -> Tools & Utilities ->...

  • Page 60: Wireless Communications

    Satellite U920t series application key has the same function as the secondary (right) mouse button. This key activates the Start screen. This key has the same function as the secondary (right) mouse button. Generating ASCII characters Not all ASCII characters can be generated using normal keyboard operation, but you are able to generate these characters using their specific ASCII codes.

  • Page 61: Card Specifications

    TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Card Specifications...

  • Page 62: Radio Characteristics

    Satellite U920t series Compatibility IEEE 802.11 Standard for Wireless LANs Wi-Fi (Wireless Fidelity) certified by the Wi- Fi Alliance. The "Wi-Fi CERTIFIED" logo is a certification mark of the Wi-Fi Alliance. Network Operating Microsoft Windows Networking System Media Access CSMA/CA (Collision Avoidance) with...

  • Page 63: Worldwide Operation

    This Bluetooth Stack is based on the Bluetooth specification, depending on the model you purchased. However, TOSHIBA cannot confirm the compatibility between any computing products and/or other electronic devices that use Bluetooth, other than TOSHIBA notebook computers.

  • Page 64: Battery

    The computer's RTC battery is a Ni-MH battery and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled or disposed. Dispose of the battery as required by local ordinances or regulations.

  • Page 65: Charging The Batteries

    Satellite U920t series Charging the batteries When the power in the battery pack becomes low, the DC IN/Battery indicator will flash amber to indicate that only a few minutes of battery power remain. If you continue to use the computer while the DC IN/Battery indicator flashes, the computer will enable Hibernation Mode so that you do not lose any data, and automatically turn itself off.

  • Page 66: Monitoring Battery Capacity

    Satellite U920t series In such cases you should follow the steps as detailed below: Fully discharge the battery by leaving it in the computer with the power on until the system automatically turns itself off. Connect the AC adaptor to the DC IN 19V jack of the computer, and to a wall outlet that is supplying power.

  • Page 67: Peripheral Devices

    Satellite U920t series Whether you close the display panel when you are not using the keyboard - closing the display saves power. The environmental temperature - operating time decreases at low temperatures. Whether you enable Sleep and Charge function. Batteries exhausted time When you turn off the power of your computer with batteries fully charged, the batteries will be exhausted within the following approximate period.

  • Page 68: Memory Media

    Satellite U920t series capacities so that you can easily transfer data from devices, such as digital cameras and Personal Digital Assistants. Keep foreign objects out of the Memory media slot. Never allow metal objects, such as screws, staples and paper clips, to enter the Memory media slot.

  • Page 69: Media Care

    Satellite U920t series The maximum capacity of SD memory cards is 2GB. The maximum capacity of SDHC memory cards is 32GB. The maximum capacity of SDXC memory cards is 64GB. Card Type Capacities 8MB, 16MB, 32MB, 64MB, 128MB, 256MB, 512MB, 1GB, 2GB...

  • Page 70: Inserting A Memory Media

    Satellite U920t series For more details on using memory cards, see manuals accompanying the cards. About the write-protect The memory media cards have a function for protect. SD Card (SD memory card, SDHC memory card and SDXC memory card) Set the write-protect switch to the lock position, if you do not want to record data.

  • Page 71: Removing A Memory Media

    Satellite U920t series Removing a memory media The following instructions apply to all types of supported media devices. To remove a memory media, follow the steps as detailed below: Click the Desktop tile and open the Safely Remove Hardware and Eject Media icon on the Windows Taskbar.

  • Page 72: Settings For Display Video On Hdmi

    Satellite U920t series The system is shutting down. When you connect a television or external monitor to the HDMI port, the display output device is set to HDMI. When you unplug the HDMI cable and re-plug it, please wait at least 5 seconds before you re-plug the HDMI cable again.

  • Page 73: Optional Toshiba Accessories

    Satellite U920t series Optional TOSHIBA Accessories You are able to add a number of options and accessories in order to make your computer even more powerful and convenient to use. For reference, the following list details some of the items that are available from your...

  • Page 74: Realtek Hd Audio Manager

    Satellite U920t series Your computer may be preinstalled with SRS Premium Sound HD or SRS Premium Sound 3D depending on the model you purchased. For more information, please refer to the help file. Realtek HD Audio Manager You can confirm and change the audio configuration using the Realtek HD Audio Manager.

  • Page 75: Gps Function

    Satellite U920t series If you are running some applications (for example a 3D application or video playback and so on), you may see some disturbance, flickering or frame dropping on your screen. If that occurs, adjust the resolution of display, lowering it until the screen is displayed properly.

  • Page 76: Heat Dispersal

    Satellite U920t series Never spray cleaner directly onto the computer or let liquid run into any part of it. Never use harsh or caustic chemical products to clean the computer. Moving the computer While the computer is designed for flexible day-to-day usage you should exercise a few simple precautions when moving it in order to help ensure trouble-free operation.

  • Page 77: Chapter 5 Utilities And Advanced Usage

    For details on TOSHIBA PC Diagnostic tool, see the help file. TOSHIBA Password This utility allows you to set a password in order utility to restrict access to the computer.
  • Page 78 To access this utility, click Desktop -> Desktop Assist -> Tools & Utilities -> eco Utility. For details on TOSHIBA eco Utility, see the help file. TOSHIBA Media This software is a multimedia player which can Player by be used to play back video, music and photo.

  • Page 79: Special Features

    You may not have all the software listed above depending on the model you purchased. Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use. Access each function using the following procedures.
  • Page 80 Satellite U920t series Function keys Function keys are specific key combinations that let you quickly change the system configuration directly from the keyboard without running a system program. Display automatic This feature automatically cuts off power to the computer's display panel when there is no...

  • Page 81: Toshiba Password Utility

    TOSHIBA Password utility The TOSHIBA Password utility provides two levels of password security: User and Supervisor. Passwords set by the TOSHIBA Password utility function are different from the Windows password. User Password To start the utility, click the following items: Desktop ->...
  • Page 82 If your computer does not load the BIOS Setup utility, please refer to the Troubleshooting section. If you forget your HDD User Password, TOSHIBA will NOT be able to assist you, and your HDD will be rendered COMPLETELY and PERMANENTLY INOPERABLE. TOSHIBA will NOT be held...

  • Page 83: Toshiba System Settings

    LAN, Task Scheduler, etc) may not work. You must turn the computer back on to retry password entry. TOSHIBA System Settings This section explains how to use the TOSHIBA System Settings to configure your computer, and provides information on settings for various functions.
  • Page 84 Tools & Utilities -> System Settings . TOSHIBA System Settings window The TOSHIBA System Settings window contains a number of tabs to allow specific functions of the computer to be configured. In addition there are also three buttons: OK, Cancel and Apply.
  • Page 85 Satellite U920t series The port with the icon ( ) has Sleep and Charge function. You can use the Sleep and Charge function to charge certain USB-compatible external devices such as mobile phones or portable digitalmusic players. Move the slider to enable or disable this funtion.
  • Page 86 Satellite U920t series Metal paper clips or hair pins/clips will generate heat if they come into contact with USB ports. Do not allow USB ports to come into contact with metal products, for example when carrying the computer in your bag.
  • Page 87 The boot device selection methods described above will not change the boot priority settings that have been configured in TOSHIBA System Settings. In addition, if you press a key other than one of those listed, or if...
  • Page 88 Satellite U920t series Boot speed This option allows you to select system boot-up speed. Fast Reduces system boot-up time. System can boot only from the built-in HDD and only internal LCD and keyboard are supported during the boot process. Normal System boots up at normal speed.
  • Page 89 Satellite U920t series Enabled Enables the Wake-up on Keyboard function. Disabled Disables the Wake-up on Keyboard function. Legacy USB Support Use this option to enable or disable USB Legacy Emulation. If your operating system does not support USB, you can still use a USB mouse and keyboard by setting the Legacy USB Support item to enabled.

  • Page 90: Toshiba Media Player By Smedio Truelink

    If you disable a device or function, you must re-enable it before you can use it again. TOSHIBA Media Player by sMedio TrueLink+ Please be aware of the following limitations when you use the TOSHIBA Media Player by sMedio TrueLink+: Notes on use This software is a multimedia player which can be used to play back video, music and photo.

  • Page 91: Toshiba Pc Health Monitor

    Operating TOSHIBA Media Player by sMedio TrueLink+ The steps for playing a video file on a local library: Click My Local Library on the Start Page of TOSHIBA Media Player. Click a video file to playback. The steps for playing a music file on a local library: Click My Local Library on the Start Page of TOSHIBA Media Player.

  • Page 92: System Recovery

    Once enabled, you may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via Uninstall a program in the Control Panel. Doing so will automatically delete all collected information from the HDD.

  • Page 93: Creating Recovery Media

    Satellite U920t series Creating Recovery Media Restoring the pre-installed software from your created Recovery Media Restoring the pre-installed software from the Recovery Hard Disk Drive Creating Recovery Media This section describes how to create Recovery Media. Be sure to connect the AC adaptor when you create Recovery Media.
  • Page 94 Satellite U920t series Insert the first blank disc into the optical disc drive tray, or Insert the USB Flash Memory into one available USB port. Click Desktop -> Desktop Assist -> Support & Recovery -> Recovery Media Creator. After Recovery Media Creator starts, select the type of media and the title you wish to copy, and then click the Create button.
  • Page 95 Desktop Assist -> All Programs -> TOSHIBA -> Applications and Drivers. TOSHIBA Media Player by sMedio TrueLink+ application is not included in the setup files above but can be downloaded from Windows Store. If you have previously chosen to remove the recovery partition and are trying to create "Recovery Media", you will see the following message: "The...
  • Page 96 Satellite U920t series If your computer does not load the Recovery options, please refer to the Troubleshooting section. You can also perform the restoration through PC settings in the operating system: Click the Settings charm and click Change PC settings.

  • Page 97: Troubleshooting

    In reality many problems can be solved simply, but a few may require help from TOSHIBA Support - if you find you need to consult others, be prepared to describe the problem in as much detail as possible.

  • Page 98: Analyzing The Problem

    Always try to make detailed notes of your observations and keep them in a permanent error log - this will help you to describe your problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made will help to identify the problem faster.

  • Page 99: If Something Goes Wrong

    Before using a peripheral device or application software that is not an authorized TOSHIBA part or product, make sure the device or software can be used with your computer. Use of incompatible devices may cause injury or may damage your computer.

  • Page 100: Hardware And System Checklist

    Procedure Computer shuts Leave the computer off until it reaches room down automatically. temperature. If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact TOSHIBA Support. User's Manual...

  • Page 101: Ac Power

    If the AC adaptor still does not power the computer, you should contact TOSHIBA Support. Battery If you suspect a problem with the battery, you should check the status of the DC IN/Battery indicator.

  • Page 102: Real Time Clock

    Satellite U920t series Real Time Clock Problem Procedure The BIOS setting The charge in the Real Time Clock (RTC) battery and system date/ has run out - you will need to set the date and time time are lost. in the BIOS setup application by using the...

  • Page 103: Solid State Drive

    - if so remove it and try to start the Drive computer again. If this has no effect, check the Boot Priority setting within the TOSHIBA System Settings - please refer to the Boot Priority Options section for further information.

  • Page 104: Pointing Device

    Satellite U920t series Problem Procedure You cannot write to Remove the memory media card from the a memory media computer and check to ensure that it is not write card protected. You cannot read a Check to ensure the required file is actually on the...

  • Page 105: Usb Mouse

    Satellite U920t series Problem Procedure The on-screen In this instance, you should initially try changing pointer moves too the speed setting within the Mouse Control utility. fast or too slow To access this utility, click Desktop -> Desktop Assist -> Control Panel ->...

  • Page 106: Usb Device

    Satellite U920t series Problem Procedure The on-screen In this instance, you should initially try changing pointer moves too the speed setting within the Mouse Control utility. fast or too slow To access this utility, click Desktop -> Desktop Assist -> Control Panel ->...
  • Page 107 Satellite U920t series Problem Procedure I cannot use the Sleep and Charge function may be disabled. Sleep and Charge Enable the Sleep and Charge function in the function. TOSHIBA System Settings. When there is a current overflow of the external...

  • Page 108: Sound System

    Satellite U920t series Problem Procedure The "USB Wakeup When "System ON CDP Charge Mode" or "USB function" does not Sleep and Charge function" is enabled, the "USB work. WakeUp" function does not work for ports that support the Sleep and Charge function.

  • Page 109: Wireless Lan

    Satellite U920t series Problem Procedure Monitor does not After confirming that the monitor's power switch is turn on on, you should check the connections to make sure that the power cord/adaptor is firmly connected to the monitor and to a working power outlet.

  • Page 110: Toshiba Support

    TOSHIBA Support. TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first.
  • Page 111 Satellite U920t series TOSHIBA technical support If you are still unable to solve the problem and suspect that it is hardware related, visit TOSHIBA technical support website http://www.toshiba.co.jp/ worldwide/. User's Manual 6-15...

  • Page 112: Index

    Satellite U920t series Index Display controller 3-10 AC adaptor Documentation list 2-1 additional 4-18 connecting 2-5 Dual Pointing Device DC IN 19V jack 3-7 Touch Pad 6-8 Battery Equipment checklist 2-1 extending life 4-12 monitoring capacity 4-11 External monitor real time clock 3-10, 4-9...
  • Page 113 Satellite U920t series Problems AC power 6-5 Analyzing the problem 6-2 Battery 6-5 Keyboard Bluetooth 6-14 function keys 4-3 External monitor 6-12 Function keys F1...F12 4-3 Hardware and system problems 6-6 checklist 6-4 Windows special keys 4-4 HDD 6-7 Internal display panel 6-6...
  • Page 114 Satellite U920t series TOSHIBA Desktop Assist 5-1 TOSHIBA PC Diagnostic Tool 5-1 USB device problems 6-10 Video mode 4-19 Video RAM 3-10 Web Camera 3-3, 3-7 Wireless communication 4-5 Wireless LAN problems 6-13 User's Manual Index-3...

  • Page 115: Glossary

    Satellite U920t series Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AC: Alternating current ANSI: American National Standards Institute AMT: Intel Active Management Technology ASCII: American Standard Code for Information Interchange...
  • Page 116 Satellite U920t series LAN: local area network LCD: liquid crystal display LED: light emitting diode MB: megabyte MMC: multi media card OCR: optical character recognition (reader) PC: personal computer PCI: peripheral component interconnect RAM: random access memory RGB: red, green, and blue...

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