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Toshiba U925t-S2300 User Manual
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Toshiba U925t-S2300 User Manual

Satellite u925t-s2300
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Satellite
U920t Series
User's Guide
If you need assistance:
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many commonly asked technical questions plus many
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"If Something Goes Wrong" on
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Summary of Contents for Toshiba U925t-S2300

  • Page 1 U920t Series User’s Guide If you need assistance: Technical support is available online at Toshiba’s Web site at support.toshiba.com. At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads.
  • Page 2 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA,...
  • Page 3 Only Peripherals complying with the FCC Class B limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer's ports.

  • Page 4: Wireless Interoperability

    Cet appareil numérique de la classe B est conformé à la norme NMB-003 du Canada. Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: ❖...

  • Page 5: Wireless Lan And Your Health

    Because Wireless LAN products operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Wireless LAN is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.

  • Page 6: Regulatory Information

    The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
  • Page 7 NOTE The above caution applies to products that operate with an 802.11a radio device. EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: Supplementary *The product complies with the Information: requirements of the Low Voltage Directive 73/23/EEC, the EMC Directive 89/336/EEC and/or the R&TTE Directive...
  • Page 8 This Directive applies to EU member countries only and does not apply to end users in other countries such as the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life strategies for our products.
  • Page 9 2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment.

  • Page 10: Device Authorization

    FH: This equipment uses FH-SS modulation. The interference range of this equipment is less than 10m. This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. 3. TOSHIBA Direct PC Monday – Friday: 10:00 – 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850...
  • Page 11 Voor privé-gebruik buiten gebouw over publieke groud over afstand kleiner dan 300m geen registratie bij BIPT/IBPT nodig; voor gebruik over afstand groter dan 300m is wel registratie bij BIPT/IBPT nodig. Voor registratie of licentie kunt u contact opnemen met BIPT. Dans le cas d’une utilisation privée, à...
  • Page 12 European Community 5150-5250 MHz 5250-5350 MHz 5470-5725 MHz Countries Channels: 36, 40, 44, Channels: 52, 56, 60, Channels: 100, 104, 108, 112, 116, 120, 124, 128, 132, 136, 140 Indoor Only Indoor Only Indoor/Outdoor Denmark, Finland, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Sweden, UK...

  • Page 13: Bluetooth Wireless Technology Interoperability

    Europe or support.toshiba.com in the United States for more information. When you use Bluetooth cards from TOSHIBA close to 2.4 GHz Wireless LAN devices, Bluetooth transmissions might slow down or cause errors. If you detect certain interference while you use Bluetooth cards from TOSHIBA, always change the frequency, move your computer to the area outside of the interference range of 2.4 GHz Wireless LAN devices (40 meters/43.74 yards...

  • Page 14: Bluetooth Wireless Technology And Your Health

    The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized.

  • Page 15: Regulatory Statements

    (Sample shown below. Location of the label and manufacturing information may vary.) Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.
  • Page 16 EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING. TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL.
  • Page 17 Systems Incorporated in the United States and/or other countries. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners.
  • Page 18 Computer Recycling Information As part of a commitment to people and the future, Toshiba promotes the efficient use of resources by working to achieve our zero-waste-to-landfill goal at all our production sites. In addition to our existing waste reduction and recycling policies, Toshiba is strongly committed to reducing electronic waste.

  • Page 19: Table Of Contents

    Contents Introduction................25 This guide ...............27 Safety icons ............28 Other icons used..........28 Your computer’s features and specifications ..29 Other documentation ..........29 Service options ............29 Chapter 1: Getting Started............30 Selecting a place to work ........30 Setting up a work environment ......30 Keeping yourself comfortable ......31 Computer user comfort recommendations ..31 Good Working Posture ........31...
  • Page 20 Charging the main battery........41 Using the computer for the first time ......41 Initial setup ............42 Setting up your software........42 Registering your computer with Toshiba ....42 To Shut down your computer .........43 To Restart your computer ........43 To place your computer in Sleep mode....44 Adding optional external devices......45...
  • Page 21 Starting an app ............72 Starting an app from the Start screen ....72 Saving your work ............73 Backing up your work ..........73 Toshiba’s online resources ........74 Chapter 3: Mobile Computing........... 75 Toshiba’s energy-saver design........75 Running the computer on battery power ....75 Battery Notice ...........76...
  • Page 22 Contents Using the eco power plan ........84 Changing the main battery ........84 Taking care of your battery ........85 Safety precautions ..........85 Maintaining your battery ........85 Disposing of your computer ........85 Traveling tips ............86 Chapter 4: Exploring Your Computer’s Features..... 87 Exploring the Start screen........87 Charms .............88 Tiles ..............89...
  • Page 23 Cooling Performance Diagnostic Tool....112 PC Diagnostic Tool Utility ........113 PC Health Monitor..........114 Recovery Media Creator........115 Service Station............115 TOSHIBA Application Installer.......116 Chapter 6: If Something Goes Wrong ........117 Problems that are easy to fix ........117 Problems when you turn on the computer....118 ®...
  • Page 24 Contents If you need further assistance.......139 Contacting Toshiba .........139 Other Toshiba Internet Web sites......139 Toshiba’s worldwide offices........140 Appendix A: TOSHIBA Function Keys........141 Functions ..............141 Help file............142 Display brightness ..........142 Output (Display switch) .........143 Disabling or enabling the touch pad....144 Media buttons ..........144 Volume Mute ..........145...

  • Page 25: Introduction

    You can wake the computer from Sleep mode by pressing the power button. See the “Mobile Computing” section of the Toshiba User’s Guide for more information on using power management settings to conserve computer energy.
  • Page 26 (RoHS), which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers’ commitment to meeting RoHS requirements by conducting component sampling inspections during the product design approval process.

  • Page 27: This Guide

    Toshiba’s Web site at support.toshiba.com. While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all subject to change without notice.

  • Page 28: Safety Icons

    Introduction Safety icons Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.

  • Page 29: Your Computer's Features And Specifications

    To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. If you have a problem or need to contact Toshiba, see “If Something Goes Wrong” on page...

  • Page 30: Chapter 1: Getting Started

    Chapter 1 Getting Started This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. Please read the safety instruction information on the Quick Start document (that shipped with your computer) carefully and make sure you fully understand the instructions before you attempt to use your computer in order to avoid potential hazards that could cause...

  • Page 31: Keeping Yourself Comfortable

    Getting Started Selecting a place to work ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones. ❖ Rapid changes in temperature or humidity and sources of temperature change such as air conditioner vents or heaters.

  • Page 32: Using The Notebook With An External Keyboard, Mouse Or Monitor

    Getting Started Selecting a place to work ❖ Avoid glare: position the notebook so that light sources (lamps or windows) do not shine or reflect directly into your eyes. Place the notebook display away from bright light sources or reduce the light intensity from windows by using blinds. Glare on the notebook display may cause eye strain, eye fatigue or headaches.

  • Page 33: Typing Style

    Getting Started Selecting a place to work ❖ Alternative keyboards, such as the split curved keyboard, may improve shoulder and arm comfort. ❖ Select a mouse that is comfortable for you to use. ❖ Don’t rest your wrists on the edge of the keyboard or on the work surface when typing.

  • Page 34: Mobile Computing Tips

    Getting Started Selecting a place to work ❖ Take short, strategically spaced rest breaks to avoid eye strain and body fatigue. For example, stand up and walk around or stretch for a few minutes every hour. ❖ Taking regular breaks is especially important if you are working long hours on your computer or working on a deadline.

  • Page 35: Check List

    Getting Started Selecting a place to work For more specific recommendations on the safety and comfort of your computer environment, customers in the United States may visit the United States Department of Labor, Occupational Safety & Health Administration Web site at: http://www.osha.gov/SLTC/etools/computerworkstations/ Check list ❏...
  • Page 36 Getting Started Selecting a place to work Never allow any liquids to spill into any part of your computer, and never expose the computer to rain, water, seawater or moisture. Exposure to liquid or moisture can cause electric shock or fire, resulting in damage or serious injury.

  • Page 37: Important Information On Your Computer's Cooling Fan

    Getting Started Selecting a place to work Handle discs carefully. Avoid touching the surface of the disc. Grasp it by its center hole and edge. If you handle the disc incorrectly, you could damage the disc and possibly lose data. ❖...

  • Page 38: Setting Up Your Computer

    Getting Started Setting up your computer Setting up your computer TECHNICAL NOTE: You must complete all setup steps up to and including “Setting up your software” on page 42 before adding external or internal components to your computer. These components include, but are not limited to, a mouse, keyboard, printer, and memory.
  • Page 39 Getting Started Connecting to a power source Always use the TOSHIBA AC adaptor that was provided with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
  • Page 40 Getting Started Connecting to a power source Plug the AC adaptor cord into the DC-IN on the back of the computer. (Sample Illustration) Connecting the AC adaptor cord to the computer Connect the power cord/cable to a live electrical outlet. The AC power light on the indicator panel glows white.

  • Page 41: Charging The Main Battery

    Getting Started Charging the main battery Charging the main battery NOTE The computer’s battery is not accessible by the user. Before using the battery to power the computer, you must charge the battery. To charge the battery, leave the computer plugged into an AC power source with the computer turned off until the battery light glows white.

  • Page 42: Initial Setup

    Product. Product registration can be completed by one of three methods: From the Toshiba Web site at register.toshiba.com: Type in the requested information and complete the registration process. From the Start screen: Type Registration while in the Start screen, locate and complete the registration process.

  • Page 43: To Shut Down Your Computer

    Getting Started To Shut down your computer To Shut down your computer From the Start or Desktop screen, move your pointer over the upper or lower right corner of the screen. ® When the Windows Charms appear, click the Settings ( Charm.

  • Page 44: To Place Your Computer In Sleep Mode

    Getting Started To place your computer in Sleep mode In the lower right of the screen click the Power ( ) icon. Restart option Power (Sample Image) Restart Highlight Restart, and then click the Restart option. The computer closes all open applications, and restarts the operating system.

  • Page 45: Adding Optional External Devices

    Contact the location you purchased the computer at for more information on adding memory to your computer. Toshiba will not be responsible for any product damage, data loss, service or part replacement made necessary by improper installation of a memory module.
  • Page 46 Getting Started Recovering the Internal Storage Drive Recovery option Description Refresh your PC This option allows you to refresh your system without (with user’s data) losing your data. “Refresh your PC (with user’s data)” on page Reset your PC This option allows you to remove all data from your ®...

  • Page 47: Creating Recovery Media

    Creating recovery media NOTE To purchase an optional external writable optical disc drive for creating recovery DVDs, please visit the Toshiba Web site at accessories.toshiba.com It is strongly recommended that you create recovery media. If the recovery files on your internal storage drive become corrupted or are deleted, you can restore your system from your recovery media.
  • Page 48 Getting Started Recovering the Internal Storage Drive The TOSHIBA Recovery Media Creator dialog box displays. (Sample Image) TOSHIBA Recovery Media Creator dialog box Select DVD or USB Flash from the drop-down list, depending on the type of external media you want to use.

  • Page 49: Restoring From Recovery Media

    Getting Started Recovering the Internal Storage Drive Click the Create button in the TOSHIBA Recovery Media Creator utility dialog box. Follow the on-screen prompts to complete the copy process. NOTE If you are copying the recovery files to DVDs, be sure to label each DVD in the set sequentially (for example, “1 of 3,”...

  • Page 50: Refresh Your Pc (With User's Data)

    Refresh your PC (with user’s data) Using “Refresh your PC” recovers your internal storage drive to factory default state and attempts to save your data. Toshiba does not guarantee successful data back-up. Please make a complete back up of your data to external media before executing the recovery. For more information, see “Backing up your work”...
  • Page 51 Getting Started Recovering the Internal Storage Drive You can recover the factory default software (refresh your PC), while the computer will attempt to back up your data using the utilities stored on your computer’s internal storage drive: TECHNICAL NOTE: Your data will be copied into the backup folder. All of the data will be moved to this folder during the recovery process, however the current directory structure will be retained.
  • Page 52 Get Started. The “Refresh your PC” screen appears. (Sample Image) Refresh your PC screen Toshiba does not guarantee successful data back up. Be sure to save your work to external media before executing the recovery (see “Backing up your work” on page 73).

  • Page 53: Reset Your Pc

    Getting Started Recovering the Internal Storage Drive Your system will restart. The “Refreshing your PC” window appears. When the process ® is complete your system will reboot your Windows operating system. Reset your PC The recovery process deletes information stored on the internal storage drive.
  • Page 54 Getting Started Recovering the Internal Storage Drive Scroll down to “Remove everything and reinstall Windows,” and click Get Started. The “Reset your PC” screen appears. (Sample Image) Reset your PC screen Click the Next button. The “Do you want to fully clean your drive” screen appears. (Sample Image) Do you want to fully clean your drive screen Select one of the following options: ❖...

  • Page 55: Installing Drivers And Applications

    NOTE Selecting the “Fully clean the drive” option may take several hours. Installing drivers and applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications:...

  • Page 56: Using The Computer In Tablet Mode

    Getting Started Using the computer in Tablet mode Search field (Sample Image) Installing drivers and applications Click Next. Click the item you want to install. Click Install. Follow the on-screen prompts to complete the installation process. Using the computer in Tablet mode The computer can be used as a tablet computer, a normal laptop computer, or to take photographs.

  • Page 57: Using The Back Camera In Photography Mode

    Getting Started Using the computer in Tablet mode (Sample Image) Laptop mode (Sample Image) Photography mode Disconnect the AC adaptor before moving or lifting the computer in Laptop mode. Disconnect the AC adaptor, USB device and HDMI cable on the back of the computer before sliding the display panel.

  • Page 58: Calibrating Digital Compass

    Getting Started Using the computer in Tablet mode (Sample Image) Holding the computer in Photography mode Calibrating digital compass If you have downloaded a compass application, to use this feature, please note that the performance of any compass feature will vary depending on environmental conditions.
  • Page 59 Getting Started Using the computer in Tablet mode Slide the display panel to the end as far as you can. (Sample Image) Sliding the display panel While holding down the main body with your palms to ensure the main body of the computer is not raised, slowly lift the display panel with your fingers.

  • Page 60: Changing The Screen Orientation

    Getting Started Using the computer in Tablet mode Changing the Screen Orientation If you are operating the computer in Tablet mode, you can change the screen orientation to Portrait mode by rotating the tablet clockwise. The screen orientation automatically changes according to the rotation angle detected.

  • Page 61: Using The Touch Screen

    Getting Started Using the Touch Screen Using the Touch Screen The computer is equipped with a touch screen. You can use your finger to manipulate icons, buttons, menu items, the on-screen keyboard, and other items on the touch screen. Tap—Simply tap your finger once on the touch screen to activate an item, such as an app.
  • Page 62 Getting Started Using the touch pad ❖ Zoom in for a close-up view ❖ Zoom out to see more information at once Touch pad Primary control button Secondary control button (Sample Illustration) The touch pad and associated control buttons ❖ Refer to the table below for specific instructions on performing each operation.
  • Page 63 Getting Started Using the touch pad Do the following: Example: Open or activate an Move the pointer to the item you want to open/activate. item Do one of the following: ❖ Tap the touch pad twice in rapid succession (Sample Illustration) ❖...

  • Page 64: Adjusting Touch Pad Settings

    NOTE Touch pad setting options vary by computer model. The touch pad settings are accessible through the Mouse Properties option of the Windows Control Panel. For more information, please visit support.toshiba.com.

  • Page 65: Disabling Or Enabling The Touch Pad

    Getting Started Using external display devices Disabling or enabling the touch pad The touch pad is enabled by default. To enable/disable the touch pad, press . For more information, see “Disabling or enabling the touch pad” on page 144. Connecting an external device You can easily attach an external device your computer.

  • Page 66: Connecting An Hdmi™-Compatible Television Or Display Device

    Getting Started Using external display devices Connecting an HDMI™-compatible television or display device To connect an HDMI™-compatible television or display device to the computer: ❖ Connect one end of an HDMI™ cable (not included with your computer) to the HDMI™ Out port on the side of your computer, and then connect the other end of the cable to your television or display device.

  • Page 67: Adjusting The Quality Of The External Display

    Getting Started Customizing your computer’s settings ❖ Second screen only (Sample Image) Display options window NOTE The ( keys navigate through the options without activating a selection. Press to activate a selection. ENTER NOTE You may also use the key, and then press to activate a ENTER selection.

  • Page 68: Caring For Your Computer

    Getting Started Caring for your computer You may also wish to customize your power usage settings. For more information, see “Power Plans” on page 83. There are additional custom settings you can choose. See “Utilities” on page Caring for your computer This section gives tips on cleaning and moving your computer.

  • Page 69: Chapter 2: Learning The Basics

    Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the internal storage drive. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.

  • Page 70: Using The Keyboard

    Learning the Basics Using the keyboard ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the data on it unless you have a separate backup copy.

  • Page 71: Function Keys

    Learning the Basics Using the keyboard Function keys The function keys (not to be confused with the key) are the 12 keys at the top of the keyboard. (Sample Illustration) Function keys through are called function keys because they execute programmed functions when pressed.

  • Page 72: Mouse Properties

    Learning the Basics Mouse properties Mouse properties Mouse properties allow you to change your pointing device or mouse settings. To access Mouse properties: Move your pointer over the upper or lower right corner of the ® screen. When the Windows Charms appear click the Search ) Charm, click Settings and, in the Search field, type Mouse.

  • Page 73: Saving Your Work

    Learning the Basics Saving your work Below is an example using the Search field to start an app: Move your pointer over the upper or lower right corner of the ® screen. When the Windows Charms appear click the Search ) Charm.

  • Page 74: Toshiba's Online Resources

    Toshiba’s online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades.

  • Page 75: Chapter 3: Mobile Computing

    It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer periods while traveling.

  • Page 76: Battery Notice

    This is normal for all batteries. To purchase a new battery pack, see the accessories information included with your computer or visit the Toshiba Web site at accessories.toshiba.com. Use only batteries designed to work with your Toshiba computer.

  • Page 77: Power Management

    Changes to these settings may result in system performance or stability issues. Users who are not completely familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba’s Customer Support Center. Charging the main battery The battery needs to be charged before you can use it to power the computer.

  • Page 78: Charging The Rtc Battery

    Mobile Computing Running the computer on battery power The battery may not start charging immediately under the following conditions: ❖ The battery is extremely hot or cold. To ensure that the battery charges to its full capacity, wait until it reaches room temperature (50 to 80 degrees Fahrenheit, 10 to 26 degrees Celsius).

  • Page 79: Monitoring Main Battery Power

    Mobile Computing Monitoring main battery power NOTE It is seldom necessary to charge the RTC battery because it charges while the computer is on. If the RTC battery is low, the real-time clock and calendar may display the incorrect time and date or stop working.

  • Page 80: Determining Remaining Battery Power

    Mobile Computing Monitoring main battery power HINT: Be careful not to confuse the battery light ( ), the ON/OFF light ( ), and the power button light near the upper-right corner of the keyboard. When the ON/OFF light or power button light flashes amber, it ®...

  • Page 81: What To Do When The Main Battery Runs Low

    Mobile Computing Monitoring main battery power TECHNICAL NOTE: The computer drains the battery faster at low temperatures. Check your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit. The computer calculates the remaining battery charge based on your current rate of power use and other factors such as the age of the battery.

  • Page 82: Conserving Battery Power

    Mobile Computing Monitoring main battery power Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. Double-click Battery to display the battery options. (Sample Image) Advanced settings tab of Power Options screen Configure the alarm settings to suit your needs. Conserving battery power How long a fully charged battery pack lasts when you are using the computer depends on a number of factors, such as:...

  • Page 83: Power Plans

    Mobile Computing Monitoring main battery power ® Microsoft has combined these options into preset Power Plans. Using one of these power plans lets you choose between maximum power savings and peak system performance. You may also set individual power-saving options to suit your own needs. The following sections describe how to choose a Power Plan and discuss each power-saving option.

  • Page 84: Using The Eco Power Plan

    If you find that a new battery is needed, contact the location you purchased the computer at for more information on replacing the battery. Toshiba will not be responsible for any product damage, data loss, service or part replacement made necessary by improper installation of a new battery.

  • Page 85: Taking Care Of Your Battery

    Do not expose the computer to fire. The battery could explode. Do not turn on the computer’s power again until an authorized Toshiba service provider has checked it for safety. Continued use could cause a fire or rupture possibly resulting in serious injury or computer failure including but not limited to the loss of data.

  • Page 86: Traveling Tips

    ❖ Always travel with the computer in a carrying case. Toshiba offers a choice of carrying cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs.

  • Page 87: Chapter 4: Exploring Your Computer's Features

    Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your computer. Exploring the Start screen The Start screen is the launching pad for everything you can do in ® the Windows operating system, providing new and easy ways to access everything from your favorite apps and Web sites to your contacts and other important information.

  • Page 88: Charms

    Exploring Your Computer’s Features Exploring the Start screen For detailed information on the new Windows 8 functionality, refer ® to the Windows Help and Support. App tiles ® (Sample Image) Windows Start screen Charms ® Use the Windows Charms to start apps, find documents, set up system components, and perform most other computing tasks.

  • Page 89: Tiles

    Exploring Your Computer’s Features Exploring the desktop Tiles Tiles can be accessed and launched from the Start screen. Typical Start screen tiles are the Desktop tile and Mail tile, as well as tiles representing all other applications downloaded to your system.
  • Page 90 Exploring Your Computer’s Features Exploring the desktop You may see various icons displayed on your system desktop, for example: Recycle Bin—Holds files you have deleted. You may be able to retrieve these files until you empty the Recycle Bin. ❖ TECHNICAL NOTE: If you delete a large number of files or very large files from the internal storage drive, there may be insufficient space available in the Recycle Bin to hold these files.

  • Page 91: Touch Screen Navigation

    Exploring Your Computer’s Features Exploring the desktop Typical tasks in the notification area are Current time, Power usage mode, network connectivity status, and speaker volume. To activate a specific task, click the appropriate notification area icon. Notifications There are many types of notifications you can employ to help you with the many tasks you perform every day.

  • Page 92: Windows ® Store

    Exploring Your Computer’s Features ® Windows Store Drag—Touch and hold an item for a moment and then, without lifting your finger, move the item until you reach the target position. For example, drag items on the Home screen to reposition them. Swipe or slide—To swipe or slide, quickly move your finger across the surface of the screen without pausing.

  • Page 93: Exploring Audio Features

    NOTE To enable or disable wireless communication, use the key. For more information see “TOSHIBA Function Keys” on page 141. NOTE When Airplane mode is OFF, the wireless indicator light will be lit.

  • Page 94: Using External Speakers Or Headphones

    Exploring Your Computer’s Features Exploring audio features ® Windows Charms appear click the Search ( ) Charm and, in the Search field, type Sound Recorder. Start Recording/Stop Recording button (Sample Image) Sound Recorder screen Click the Start Recording button. Speak normally into the microphone. When you have finished recording, click the Stop Recording button.

  • Page 95: Using The Cameras

    Exploring Your Computer’s Features Using the Cameras Using the Cameras Your computer may come with dual built-in Web Cameras, one on the front of the display panel and one on the back. With these Cameras you can do the following: ❖...

  • Page 96: Inserting Memory Media

    Exploring Your Computer’s Features Using the Memory card reader Inserting memory media NOTE To locate your Memory card reader please refer to your Quick Start document. The following instructions apply to all types of supported media devices. Turn the media so that the contacts (metal areas) are face down. Remove the memory card reader cover.
  • Page 97 Exploring Your Computer’s Features Using the Memory card reader Gently press the card inward to release it. The card pops out slightly. Grasp the card and pull it straight out. (Sample Illustration) Removing memory media Do not remove memory media while data is being written or read. ®...

  • Page 98: Chapter 5: Utilities

    Chapter 5 Utilities Your computer includes several utilities designed to help you to reconfigure your system to best meet your individual needs. Together, these allow you to ascertain certain system details, set additional options, or change default options. These utilities are described in this chapter.

  • Page 99: Desktop Assist

    Recovery Media Creator ❖ Service Station ❖ TOSHIBA Application Installer Desktop Assist The Desktop Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access Desktop Assist from the Start screen begin typing Desktop Assist, or while in the Desktop screen double-click the Desktop Assist icon.

  • Page 100: Media & Entertainment

    Utilities Desktop Assist Media & Entertainment (Sample Image) Desktop Assist window – Media & Entertainment tab...

  • Page 101: Tools & Utilities

    Utilities Desktop Assist Tools & Utilities The features that may be available in this category are: ❖ ® eco Utility ❖ Supervisor password ❖ User password ❖ System Settings ❖ Function Key (Sample Image) Desktop Assist window – Tools & Utilities tab...

  • Page 102: Support & Recovery

    The features that may be available in this category are: ❖ Cooling Performance Diagnostic Tool ❖ PC Diagnostic Tool Utility ❖ PC Health Monitor ❖ Recovery Media Creator ❖ Service Station ❖ TOSHIBA Application Installer ❖ User’s Guide (Sample Image) Desktop Assist window – Support & Recovery tab...

  • Page 103: Eco Utility

    Utilities ® eco Utility ® eco Utility ® The eco Utility monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. ® To access the eco Utility From the Start screen begin typing eco Utility, or while in the Desktop screen double-click the Desktop Assist icon.

  • Page 104: Setting Passwords

    TOSHIBA is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer.
  • Page 105 Utilities Setting passwords (Sample Image) Supervisor Password tab Click Set. Enter your password, and then enter it again to verify. Click Set. NOTE Under User Policy, this option may or may not ask for password verification. Click OK to save your password as a text file. Click Save.

  • Page 106: Using A User Password

    TOSHIBA is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer.

  • Page 107: System Settings

    Utilities System Settings System Settings System Settings is the TOSHIBA configuration management tool ® available through the Windows operating system. To access it: To access System Settings from the Start screen begin typing System Settings, or while in the Desktop screen double-click the Desktop Assist icon.

  • Page 108: Sleep And Charge

    Utilities Sleep and Charge ❖ CPU—Allows you to set conditions for the CPU ❖ General—Allows you to view the current BIOS version or change certain settings back to their default values ❖ Keyboard—Allows you to access the wake-on keyboard function, or to configure the function keys ❖...
  • Page 109 Utilities Sleep and Charge are compliant with the USB specification. In those cases, power on the computer to charge the device. NOTE ❖ When “USB Sleep and Charge function” is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF.

  • Page 110: Enabling/Disabling Usb Sleep And Charge

    Utilities Sleep and Charge Metal paper clips or hair pins/clips will generate heat if they come into contact with USB ports. Do not allow USB ports to come into contact with metal products, for example when carrying the computer in your bag. Enabling/Disabling USB Sleep and Charge This utility can be used to enable or disable the USB Sleep and Charge function.

  • Page 111: Function Key

    Utilities Function Key NOTE With certain external devices, the USB Sleep and Charge function may not work no matter which charging mode you select. In those cases, disable USB Sleep and Charge in the utility and turn the computer on to charge the device, or use a different charging device. Function Key Turns notifications for touch pad and backlit keyboard status ON/OFF.

  • Page 112: Cooling Performance Diagnostic Tool

    Utilities Cooling Performance Diagnostic Tool Cooling Performance Diagnostic Tool The Cooling Performance Diagnostic Tool is a utility that checks the cooling performance of the system to ensure the cooling fans are operating properly. To use the Cooling Performance Diagnostic Tool: From the Start screen begin typing Cooling Performance Diagnostic Tool, or while in the Desktop screen double-click the Desktop Assist icon.

  • Page 113: Pc Diagnostic Tool Utility

    Utilities PC Diagnostic Tool Utility PC Diagnostic Tool Utility This utility can help diagnose problems with devices in your computer. Refer to the online Help documentation within the application for additional help. NOTE The PC Diagnostic Tool utility may show tests for features you do not have.

  • Page 114: Pc Health Monitor

    This information is used to identify and provide a notification of system conditions that may affect the performance of your TOSHIBA computer. It may also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA's authorized service providers.

  • Page 115: Recovery Media Creator

    Utilities Recovery Media Creator Recovery Media Creator The Recovery Media Creator utility enables you to create recovery media that can be used to return your system to its out-of-box state, if necessary. For detailed information on using the utility to create recovery media, see “Creating recovery media”...

  • Page 116: Toshiba Application Installer

    Utilities TOSHIBA Application Installer TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: To access TOSHIBA Application Installer from the Start screen begin typing Application Installer, or while in the Desktop screen double-click the Desktop Assist icon.

  • Page 117: Chapter 6: If Something Goes Wrong

    This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter.

  • Page 118: Problems When You Turn On The Computer

    If Something Goes Wrong Problems when you turn on the computer Select the application you want to close, then click End Task. Closing the failed application should allow you to continue working. If it does not, continue with the next step. Close the remaining applications one by one by selecting the application name, then End Task.
  • Page 119 If Something Goes Wrong Problems when you turn on the computer The computer displays the WARNING RESUME FAILURE/Windows Error message. Recovery – Windows did not shut down successfully To continue, select Start Windows normally. This can happen if the computer was put into Sleep mode and the battery has discharged.

  • Page 120: The Windows Operating System Is Not Working

    The output specifications of the AC adaptor must match the input specifications of the computer. If the specifications do not match, locate and use the AC adaptor that shipped with your computer. If the specifications do match, contact Toshiba. See “Contacting Toshiba” on page 139.
  • Page 121 If Something Goes Wrong ® The Windows operating system is not working You now have several options: Refresh your computer ❖ Your files and personalization settings won't change ❖ Your computer settings will be changed back to their defaults ❖ ®...

  • Page 122: Internet Problems

    If Something Goes Wrong ® The Windows operating system is not working Startup Settings In previous Operating Systems the majority of the options found on this menu were available by pressing the key during the ® Windows boot process: ❖ Enable low resolution video mode ®...

  • Page 123: The Windows Operating System Can Help You

    ❖ Click one of the options listed in the window and follow the instructions You can connect to Support Online by going to Toshiba support at support.toshiba.com. Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of a device.

  • Page 124: Checking Device Properties

    Your computer has two memory module slots. Both slots are located under the keyboard and should only be accessed by a Toshiba authorized service provider. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work.

  • Page 125: Power And The Batteries

    If Something Goes Wrong Power and the batteries Power and the batteries Your computer receives its power through the AC adaptor and power cord/cable or from the system batteries (battery and real-time clock (RTC) battery). Power problems are interrelated. For example, a faulty AC adaptor or power cord/cable will neither power the computer nor recharge the batteries.

  • Page 126: Keyboard Problems

    If Something Goes Wrong Keyboard problems After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. For more information on maintaining battery power, see “Taking care of your battery”...
  • Page 127 If Something Goes Wrong Display problems The screen does not look correct. You can change the display settings by clicking a blank area of the desktop with the secondary control button, then clicking Personalize. This opens the Personalization window. Choose a theme for your desktop background, under Colors, Sounds, and Screen Saver, or change the settings for each of these components individually.

  • Page 128: Disk Or Storage Drive Problems

    If Something Goes Wrong Disk or storage drive problems Small bright dots appear on your TFT display when you turn on your computer. Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high-precision technology.
  • Page 129 If Something Goes Wrong Disk or storage drive problems Right-click the drive you wish to check. (Sample Image) Clicking on the drive In the pop-up menu, click Properties. The drive’s Properties box appears. Click the Tools tab. Click the Check button. The Error Checking box appears.

  • Page 130: Sound System Problems

    If Something Goes Wrong Sound system problems Your data files are damaged or corrupted. Refer to your software documentation for file recovery procedures. Many software packages automatically create backup files. You may also be able to recover lost data using utility software. Consult your network administrator.

  • Page 131: Wireless Networking Problems

    If Something Goes Wrong Wireless networking problems You may have connected the printer while the computer is on. Disable Sleep mode, turn off the computer, and turn off the printer. Turn the printer back on, make sure it is online, and then turn the computer back on.
  • Page 132 NOTE To enable or disable wireless communication, use the key. For more information see “TOSHIBA Function Keys” on page 141. ❖ Use IPCONFIG to verify that the computer has a useful IP address one other than the private address of ®...

  • Page 133: Develop Good Computing Habits

    If Something Goes Wrong Develop good computing habits ® The Windows operating system wireless management utility does not work. ® If you are using an external Wi-Fi adapter (a USB adapter, or other variety), check if the adapter comes with its own management ®...

  • Page 134: Data And System Configuration Backup In The Windows Operating System

    If Something Goes Wrong Develop good computing habits Read the user’s guides. It is very difficult to provide a fail-safe set of steps you can follow every time you experience a problem with the computer. Your ability to solve problems will improve as you learn about how the computer and its software work together.
  • Page 135 If Something Goes Wrong Develop good computing habits Under Restore settings select Turn on System Protection. Click OK. Click Create. In the input field, enter a name that is descriptive enough to be easily understood in the future, such as “Before installing Brand X Accounting app.”...
  • Page 136 An external hard drive is recommended in case the internal storage drive fails. No additional software is required. Most of the optical disc drives built into recent Toshiba portable computer models can write to (or ‘burn’) as well as read from optical discs.
  • Page 137 If Something Goes Wrong Develop good computing habits General tips for installing hardware and software Here are a few tips to help ensure safe and easy installation of new hardware (printers, pointing devices, external hard drives, optical disc drive writers, scanners, etc.) and software (applications like ®...
  • Page 138 2 if no critical data has changed. USB Sleep and Charge is not working. USB Sleep and Charge may be disabled. Open the TOSHIBA Sleep and Charge utility to check if the feature is disabled and to enable it if necessary.

  • Page 139: If You Need Further Assistance

    Toshiba’s Technical Support Web site For technical support, or to stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. Other Toshiba Internet Web sites toshiba.com...

  • Page 140: Toshiba's Worldwide Offices

    Spain United States The Rest of Europe Toshiba America Information Toshiba Europe (I.E.) GmbH Systems, Inc. Hammfelddamm 8 9740 Irvine Boulevard D-4-1460 Neuss Irvine, California 92618 Germany United States For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm.

  • Page 141: Appendix A: Toshiba Function Keys

    Appendix A TOSHIBA Function Keys TOSHIBA Function keys provide a quick way to modify selected system functions and to launch applications. Functions TOSHIBA Function keys are used to set or modify the following system functions: ❖ Help file ❖ Display brightness ❖...

  • Page 142: Help File

    TOSHIBA Function Keys Functions Help file This TOSHIBA Function key displays the help file. Display brightness This TOSHIBA Function key decreases the screen brightness. This TOSHIBA Function key increases the screen brightness.

  • Page 143: Output (Display Switch)

    TOSHIBA Function Keys Functions Output (Display switch) This TOSHIBA Function key cycles through the display options and highlights the available options. (Only the first option is available when you do not have an external monitor attached.) ❖ PC screen only ❖...

  • Page 144: Disabling Or Enabling The Touch Pad

    This TOSHIBA Function key allows you to start playing or pause the media currently playing. This TOSHIBA Function key allows you to go to the next track. This TOSHIBA Function key decreases the volume.

  • Page 145: Volume Mute

    Enables the wireless antenna (Airplane mode is OFF). Keyboard function keys This TOSHIBA Function key allows you to zoom out. This TOSHIBA Function key allows you to zoom in. This TOSHIBA Function key turns the backlit keyboard ON and OFF.

  • Page 146: Appendix B: Power Cord/Cable Connectors

    Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. Canada UL approved CSA approved United Kingdom Europe VDA approved...

  • Page 147: Glossary

    Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User’s Guide. Alternating Current BIOS Basic Input/Output System BD-ROM Blu-ray Disc Read-Only Memory bits per second Compact Disc CD-ROM Compact Disc Read-Only Memory...
  • Page 148 Glossary Dots Per Inch Digital Versatile (or Video) Disc DVD-ROM Digital Versatile (or Video) Disc Read-Only Memory eSATA external Serial Advanced Technology Attachment File Allocation Table Federal Communications Commission gigabyte GBps gigabytes per second Hard Disk Drive HDMI High-Definition Multimedia Interface High-Definition Multimedia Interface Consumer HDMI CEC Electronics Control...
  • Page 149 Glossary Real-Time Clock Secure Digital SDRAM Synchronous Dynamic Random Access Memory Solid State Drive Thin Film Transistor Universal Serial Bus Uniform Resource Locator Wide Area Network World Wide Web Terms The following terms may appear in this User’s Guide. active-matrix display—A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology.
  • Page 150 Glossary backup—A copy of a file, usually on a removable disk, kept in case the original file is lost or damaged. Basic Input/Output System (BIOS)—See BIOS. baud rate—The speed at which a communication device, such as a printer or modem, transmits information. Baud rate is the number of signal changes per second (not necessarily the same as bits per second).
  • Page 151 Glossary cache—A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer’s main memory. See also CPU cache, L1 cache, L2 cache. CD—An individual compact disc. See also CD-ROM. CD-ROM (Compact Disc Read-Only Memory)—A form of high- capacity storage that uses laser optics instead of magnetic means for reading data.
  • Page 152 Glossary CPU—See Central Processing Unit (CPU). CPU cache—A section of very fast memory residing between the CPU and the computer’s main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache. cursor—An on-screen symbol (usually a flashing vertical line) that indicates the position where characters will appear when you enter data.
  • Page 153 Glossary disk drive—The device that reads and writes information and programs on external media or hard disk. It rotates the disk at high speed past one or more read/write heads. document—Any file created with an application and, if saved to disk, given a name by which it can be retrieved.
  • Page 154 Glossary file—A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document. File Allocation Table (FAT)—The section of a storage drive that keeps track of the location of stored files.
  • Page 155 HDMI cables. See also HDMI. Hibernation—A feature of many Toshiba computers that saves to the internal storage drive the current state of your work, including all open files and programs, when you turn the computer off. When you turn on the computer again, your work is returned to the same state it was when the computer was turned off.
  • Page 156 Glossary LAN (Local Area Network)—A group of computers or other devices dispersed over a relatively limited area and connected by a communications link that enables any device to interact with any other on the network. LED (Light Emitting Diode)—A solid state lamp (SSL) that uses light-emitting diodes (LEDs) as the source of light, which offers long life and high efficiency output.
  • Page 157 Glossary multi-function drive—A DVD drive that can read and write to CD and DVD media. multimedia—A combination of two or more media, such as sound, animation, and video in a computer program or presentation. Musical Instrument Digital Interface—See MIDI. network—A collection of computers and associated devices that are connected by communications facilities.
  • Page 158 Glossary pixel—Short for “picture element.” The smallest dot that can be produced on a screen or printer. Plug and Play—Generally, refers to the computer’s ability to automatically configure itself to work with peripheral devices. When capitalized, refers to a standard that, when followed by a device manufacturer, allows a computer to configure itself automatically to work with the device.
  • Page 159 Glossary resolution—A measure of the sharpness of the images that can be produced by a printer or displayed on a screen. For a printer, resolution is expressed in dots per inch (dpi). For a screen, it is expressed as the number of pixels available horizontally and vertically.
  • Page 160 Glossary ® Suspend—A feature of some Windows operating systems that allows you to turn off the computer without exiting your open applications and to continue from where you left off when you turn the computer on again. Swipe—Swipe an open window to the left or right of the screen to display the next or previous window.

  • Page 161: Index

    Index changing 84 charge indicator light 40 AC adaptor 38 charge time 77 AC power 77 charger 77 AC power light 38 charging 41 adding charging the real-time clock memory (optional) 45 (RTC) 78 optional external devices 45 conserving power 82 adequate ventilation determine remaining power 80 cooling fan 37...
  • Page 162 Index battery indicator light 80 desktop BIOS Setup creating new icon 89 see System Settings exploring the 89 icons 89 recycle bin 90 cameras standard features 88 using 95 Desktop Assist 99 caring for your computer 68 Media & Entertainment tab 100 charging the battery 41 Support &...
  • Page 163 Index files keyboard backing up 70 function keys 71 saving 73 special Windows® keys 71 Function Key 111 troubleshooting 126 Function Keys using 70 disabling or enabling wireless keys devices 145 function keys 71 Help file 142 Function keys 144 Laptop mode 56 backlit keyboard 145 change to 58...
  • Page 164 82 a place to work 30 precautions power plan options 83 safety 35 video cables 65 printer Service Station 115 troubleshooting 130 setting problem solving low battery notifications 81 contacting Toshiba 139 setting up Startup options 120 AC adaptor 38...
  • Page 165 Index adding memory (optional) 45 online resources 74 communications 92 registering computer computer 38 Toshiba Web site 42 worldwide offices 140 software 42 TOSHIBA Application Installer 116 work environment 30 TOSHIBA Function Keys settings functions 141 customize computer settings 67...
  • Page 166 Index power and batteries 125 Devices 88 printer 130 Search 88 restore points 134 Settings 88 screen does not look correct/ Share 88 flickers 127 Start 88 slow Internet connection 122 Windows® key 71 sound system 130 Windows® operating system trouble running programs 130 desktop 89 URL address not found 123...

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