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P800 Series User’s Guide If you need assistance: Technical support is available online at Toshiba’s Web site at support.toshiba.com. At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads.
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TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA,...
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Only Peripherals complying with the FCC Class B limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer's ports.
Cet appareil numérique de la classe B est conformé à la norme NMB-003 du Canada. Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: ❖...
Because Wireless LAN products operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Wireless LAN is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
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The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
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NOTE The above caution applies to products that operate with an 802.11a radio device. EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: Supplementary *The product complies with the Information:...
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This Directive applies to EU member countries only and does not apply to end users in other countries such as the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life strategies for our products.
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2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment.
Device Authorization This device obtains the Technical Regulation Conformity Certification and the Technical Conditions Compliance Approval, and it belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Radio Law and the Telecommunications Business Law of Japan.
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Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries European Community 5150-5250 MHz 5250-5350 MHz 5470-5725 MHz Countries Channels: 36, 40, 44, Channels: 52, 56, 60, Channels: 100, 104, 108, 112, 116, 120, 124, 128, 132, 136, 140 Indoor Only Indoor Only Indoor/Outdoor...
Europe or support.toshiba.com in the United States for more information. When you use Bluetooth cards from TOSHIBA close to 2.4 GHz Wireless LAN devices, Bluetooth transmissions might slow down or cause errors. If you detect certain interference while you use Bluetooth cards from TOSHIBA, always change the frequency, move your computer to the area outside of the interference range of 2.4 GHz Wireless LAN devices (40 meters/43.74 yards...
The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized.
Taiwan Article 14 Unless approved, for any model accredited low power radio frequency electric machinery, any company, trader or user shall not change the frequency, increase the power or change the features and functions of the original design. Article 17 Any use of low power radio frequency electric machinery shall not affect aviation safety and interfere with legal communications.
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Because Wireless WAN products operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Wireless WAN is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels...
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Part 2 section 1093. Exposure to Radio Frequency Radiation The radiated output power of the TOSHIBA Wireless WAN Card is far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless WAN Card shall be used in such a manner that the potential for human contact during normal operation is minimized.
Regulatory Information The TOSHIBA Wireless WAN Card must be installed and used in strict accordance with the manufacturer’s instructions as described in the user documentation that comes with the product. This device complies with the following radio frequency and safety standards.
You would also be exposed to laser light or other safety hazards, resulting in serious injury. Always contact an authorized Toshiba service provider, if any repair or adjustment is required. Location of the Required Label (Sample shown below. Location of the label and manufacturing information may...
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Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.
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Blu-ray and Blu-ray Disc are trademarks of the BD Association. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners.
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Computer Recycling Information As part of a commitment to people and the future, Toshiba promotes the efficient use of resources by working to achieve our zero-waste-to-landfill goal at all our production sites. In addition to our existing waste reduction and recycling policies, Toshiba is strongly committed to reducing electronic waste.
Contents Introduction................28 This guide ...............30 Safety icons ............31 Other icons used..........31 Your computer’s features and specifications ..32 Other documentation ..........32 Service options ............32 Chapter 1: Getting Started............33 Selecting a place to work ........33 Setting up a work environment ......33 Keeping yourself comfortable ......34 Computer user comfort recommendations ..34 Good Working Posture ........34...
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Charging the main battery........44 Using the computer for the first time ......44 Initial setup ............45 Setting up your software........45 Registering your computer with Toshiba ....45 To Shut down your computer .........46 To Restart your computer ........46 To place your computer in Sleep mode....47 Adding optional external devices......48...
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Playing optical media ........85 Recording optical media ........85 Removing a disc with the computer on.....86 Removing a disc with the computer off ....86 Toshiba’s online resources ........87 Chapter 3: Mobile Computing........... 88 Toshiba’s energy-saver design........88 Running the computer on battery power ....88 Battery Notice ...........89...
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Contents Charging the RTC battery........91 Monitoring battery power ........92 Determining remaining battery power....93 What to do when the main battery runs low ..93 Setting battery notifications ......94 Conserving battery power ........95 Power Plans............95 Using the eco power plan ........97 Changing the main battery ........97 Removing the battery from the computer ..97 Inserting a charged battery .......99 Taking care of your battery ........100...
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Function Key ............128 PC Diagnostic Tool Utility ........129 PC Health Monitor..........130 Recovery Media Creator........131 Service Station............131 TOSHIBA Application Installer.......132 Chapter 6: If Something Goes Wrong........133 Problems that are easy to fix ........133 Problems when you turn on the computer....134 ®...
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If you need further assistance.......159 Contacting Toshiba .........159 Other Toshiba Internet Web sites......159 Toshiba’s worldwide offices........160 Appendix A: TOSHIBA Function Keys........161 Functions ..............161 Help file............162 Display brightness ..........162 Output (Display switch) .........163 Disabling or enabling the touch pad....164 Media buttons ..........164...
You can wake the computer from Sleep mode by pressing the power button. See the “Mobile Computing” section of the Toshiba User’s Guide for more information on using power management settings to conserve computer energy.
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(RoHS), which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers’ commitment to meeting RoHS requirements by conducting component sampling inspections during the product design approval process.
Toshiba’s Web site at support.toshiba.com. While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all subject to change without notice.
Introduction Safety icons Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. If you have a problem or need to contact Toshiba, see “If Something Goes Wrong” on page...
Chapter 1 Getting Started This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. Please read the safety instruction information on the Quick Start document (that shipped with your computer) carefully and make sure you fully understand the instructions before you attempt to use your computer in order to avoid potential hazards that could cause...
Getting Started Selecting a place to work ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones. ❖ Rapid changes in temperature or humidity and sources of temperature change such as air conditioner vents or heaters.
Getting Started Selecting a place to work ❖ Avoid glare: position the notebook so that light sources (lamps or windows) do not shine or reflect directly into your eyes. Place the notebook display away from bright light sources or reduce the light intensity from windows by using blinds. Glare on the notebook display may cause eye strain, eye fatigue or headaches.
Getting Started Selecting a place to work ❖ Alternative keyboards, such as the split curved keyboard, may improve shoulder and arm comfort. ❖ Select a mouse that is comfortable for you to use. ❖ Don’t rest your wrists on the edge of the keyboard or on the work surface when typing.
Getting Started Selecting a place to work ❖ Take short, strategically spaced rest breaks to avoid eye strain and body fatigue. For example, stand up and walk around or stretch for a few minutes every hour. ❖ Taking regular breaks is especially important if you are working long hours on your computer or working on a deadline.
Getting Started Selecting a place to work For more specific recommendations on the safety and comfort of your computer environment, customers in the United States may visit the United States Department of Labor, Occupational Safety & Health Administration Web site at: http://www.osha.gov/SLTC/etools/computerworkstations/ Check list ❏...
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Getting Started Selecting a place to work Never allow any liquids to spill into any part of your computer, and never expose the computer to rain, water, seawater or moisture. Exposure to liquid or moisture can cause electric shock or fire, resulting in damage or serious injury.
Getting Started Selecting a place to work ❖ Keep the computer and disks away from objects that generate strong magnetic fields, such as large stereo speakers. Information on some disks is stored magnetically. Placing a magnet too close to a disk can erase important files. Handle discs carefully.
Getting Started Setting up your computer Setting up your computer TECHNICAL NOTE: You must complete all setup steps up to and including “Setting up your software” on page 45 before adding external or internal components to your computer. These components include, but are not limited to, a mouse, keyboard, printer, and memory.
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Getting Started Connecting to a power source Always use the TOSHIBA AC adaptor that was provided with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
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Getting Started Connecting to a power source Plug the AC adaptor cord into the DC-IN on the side of the computer. (Sample Illustration) Connecting the AC adaptor cord to the computer Connect the power cord/cable to a live electrical outlet. The AC power light on the indicator panel glows white.
Getting Started Charging the main battery Charging the main battery Before using the battery to power the computer, you must charge the battery. To charge the battery, leave the computer plugged into an AC power source with the computer turned off until the battery light glows white.
Product. Product registration can be completed by one of three methods: From the Toshiba Web site at register.toshiba.com: Type in the requested information and complete the registration process. From the Start screen: Type Registration while in the Start screen, locate and complete the registration process.
Getting Started To Shut down your computer To Shut down your computer From the Start or Desktop screen, move your pointer over the upper or lower right corner of the screen. ® When the Windows Charms appear, click the Settings ( Charm.
Getting Started To place your computer in Sleep mode In the lower right of the screen click the Power ( ) icon. Restart option Power (Sample Image) Restart Highlight Restart, and then click the Restart option. The computer closes all open applications, and restarts the operating system.
Adding optional external devices Adding optional external devices NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See “Setting up your software” on page After starting your computer for the first time you may want to: ❖...
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Getting Started Adding memory (optional) To avoid damaging the computer’s screws, use a Phillips screwdriver of the correct size that is in good condition. Installing a memory module with the computer’s power on may damage the computer, the module, or both. The computer has two memory slots—Slot A and Slot B.
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Getting Started Adding memory (optional) Highlight Shut down while holding the Shift key, and then click the Shut down option. The computer closes all open applications, shuts down the operating system, and then turns off. Unplug and remove any cables connected to the computer, including the AC adaptor.
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Getting Started Adding memory (optional) Place the screw(s) and the cover in a safe place so that you can retrieve them later. Static electricity can damage the memory module. Before you handle the module, touch a grounded metal surface to discharge any static electricity you may have built up.
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Getting Started Adding memory (optional) aligning the connector’s notch with the matching key in the socket. notch latch connector latch (Sample Illustration) Aligning the memory module with the socket Firmly press the memory module into the memory slot’s socket at approximately a 30-degree angle (to the horizontal surface of the computer).
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Getting Started Adding memory (optional) latch latch (Sample Illustration) Pressing down on the memory module Do not force the memory module into position. The memory module should be completely inserted into the socket and level when secured in place. Back of computer Slot B Slot A (Sample Illustration) Inserting the memory module into the slot...
Getting Started Adding memory (optional) Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode).
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Getting Started Adding memory (optional) Do not try to remove a memory module with the computer turned on. You can damage the computer and the memory module. Do not remove the memory module while the computer is in Sleep or Hibernation mode.
Getting Started Adding memory (optional) Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode).
Getting Started Recovering the Internal Storage Drive NOTE ® From time to time, Windows will display a pop-up that says, “Do you want to allow the following program to make changes to this computer?” This is a security feature to prevent programs or people from doing things on your computer without your permission.
Getting Started Recovering the Internal Storage Drive ❖ NOTE During the recovery process your computer must be connected to an external power source via the AC adaptor. ❖ When you restore your system, only the operating system files, applications, and drivers originally shipped with the computer are restored.
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Charm and, in the Search field, type Recovery Media Creator. In the list that appears, click your selection. The TOSHIBA Recovery Media Creator dialog box displays. (Sample Image) TOSHIBA Recovery Media Creator dialog box Select DVD or USB Flash from the drop-down list, depending on the type of external media you want to use.
Refresh your PC (with user’s data) Using “Refresh your PC” recovers your internal storage drive to factory default state and attempts to save your data. Toshiba does not guarantee successful data back-up. Please make a complete back up of your data to external media before executing the recovery. For more information, see “Backing up your work”...
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Getting Started Recovering the Internal Storage Drive You can recover the factory default software (refresh your PC), while the computer will attempt to back up your data using the utilities stored on your computer’s internal storage drive: TECHNICAL NOTE: Your data will be copied into the backup folder. All of the data will be moved to this folder during the recovery process, however the current directory structure will be retained.
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Recovering the Internal Storage Drive The “Refresh your PC” screen appears. (Sample Image) Refresh your PC screen Toshiba does not guarantee successful data back up. Be sure to save your work to external media before executing the recovery (see “Backing up your work” on page 82).
Getting Started Recovering the Internal Storage Drive Your system will restart. The “Refreshing your PC” window appears. When the process ® is complete your system will reboot your Windows operating system. Reset your PC The recovery process deletes information stored on the internal storage drive.
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Getting Started Recovering the Internal Storage Drive Scroll down to “Remove everything and reinstall Windows,” and click Get Started. The “Reset your PC” screen appears. (Sample Image) Reset your PC screen Click the Next button. The “Do you want to fully clean your drive” screen appears. (Sample Image) Do you want to fully clean your drive screen Select one of the following options: ❖...
NOTE Selecting the “Fully clean the drive” option may take several hours. Installing drivers and applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications:...
Getting Started Using the touch pad Search field (Sample Image) Installing drivers and applications Click Next. Click the item you want to install. Click Install. Follow the on-screen prompts to complete the installation process. Using the touch pad NOTE Some of the touch pad operations described in this section are only supported in certain applications, and only on certain models.
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Getting Started Using the touch pad ❖ Zoom in for a close-up view ❖ Zoom out to see more information at once Touch pad ON/OFF indicatorlight Touch pad Secondary control button Primary control button (Sample Illustration) The touch pad and associated control buttons Refer to the table below for specific instructions on performing each operation.
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Getting Started Using the touch pad Do the following: Example: Open or activate an Move the pointer to the item you want to open/activate. item Do one of the following: ❖ Tap the touch pad twice in rapid succession (Sample Illustration) ❖...
NOTE Touch pad setting options vary by computer model. The touch pad settings are accessible through the Mouse Properties option of the Windows Control Panel. For more information, please visit support.toshiba.com.
Getting Started Using external display devices Disabling or enabling the touch pad The touch pad is enabled by default. To enable/disable the touch pad, do one of the following: ❖ Press the touch pad ON/OFF ( ) button. ❖ Press .
Getting Started Using external display devices RGB (Monitor) port ® HDMI Out port* *Available on certain models (Sample Illustration) Video ports on left side of computer Selecting video cables ® To connect a device to the HDMI Out port, you must purchase an ®...
Getting Started Using external display devices NOTE You can change the display settings by pressing the ( keys, or by configuring the display properties settings. Directing the display output when you turn on the computer Once you have connected an external display device, you can choose to use the internal display only, the external device only, or both simultaneously.
Getting Started Customizing your computer’s settings NOTE The ( keys navigate through the options without activating a selection. Press to activate a selection. ENTER NOTE You may also use the key, and then press to activate a ENTER selection. Adjusting the quality of the external display To obtain the best picture quality from your television (or other video display device), you may need to adjust the video settings.
You may want to secure your computer to a heavy object such as your desk. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: Wrap the cable through or around some part of a heavy object.
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Getting Started Caring for your computer Insert the cable’s locking end into the security lock slot on your computer, then engage the locking device. The computer is now securely locked. (Sample Illustration) Attaching security lock cable...
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the internal storage drive. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.
Learning the Basics Using the keyboard ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the data on it unless you have a separate backup copy.
Used in combination with the key, function keys marked with icons execute specific functions on the computer. For example, turns the touch pad ON/OFF. For more information, see “TOSHIBA Function Keys” on page 161.
Learning the Basics Mouse properties ® Special Windows keys ® Windows Application key ® (Sample Illustration) Special Windows keys Your computer’s keyboard has one key and one button that have ® special functions in Windows ❖ ® Windows key—Toggles between the Desktop screen and the last app opened on the Start screen.
Learning the Basics Touch Screen Touch Screen (Available on certain models.) Your computer may be enabled with a touch screen feature. Starting an app To Start an app on the Start screen, move your pointer over the appropriate tile and click to open. To Start an app from the Desktop, move your pointer over the upper ®...
Learning the Basics Saving your work Saving your work Before you turn off the computer using the Shut down command, save your work on the internal storage drive, external media, flash media, or optical disc. This is one of the most important rules of computing.
Learning the Basics Using the optical disc drive NOTE For optimum DVD performance, it is recommended that you play DVDs while running the computer on AC power. NOTE When viewing DVD movies use the DVD Player software that came with your computer. Optical disc drive components The optical disc drive is located on the side of the computer.
Learning the Basics Using the optical disc drive Media control buttons The media control buttons located above the keyboard allow you mute the sound and play audio CDs or DVD movies when the computer is on. Volume decrease button Play/pause button Next track Volume increase button button...
If you insert the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. Playing optical media If you insert an optical disc into the optical disc drive and the Auto-Run feature does not automatically start your disc, try launching the optical disc manually.
Due to manufacturing and quality variations in third party optical media (e.g., CD or DVD) or optical media players/recorders, in certain cases, your Toshiba optical disc drive may not record on certain optical media that bear the applicable logo, or play back optical media recorded by other computers or optical media recorders.
Gently press the tray in to close it. Toshiba’s online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades.
It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer periods while traveling.
This is normal for all batteries. To purchase a new battery pack, see the accessories information included with your computer or visit the Toshiba Web site at accessories.toshiba.com. Use only batteries designed to work with your Toshiba computer.
Changes to these settings may result in system performance or stability issues. Users who are not completely familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba’s Customer Support Center. Charging the main battery The battery needs to be charged before you can use it to power the computer.
Mobile Computing Running the computer on battery power HINT: Once the battery is fully charged, we recommend that you periodically operate your computer on battery power until the battery discharges completely. Please make a complete back up of your data to external media before discharging the battery.
Mobile Computing Monitoring battery power Monitoring battery power The computer’s main battery light gives you an indication of the main battery’s current charge. ❖ Glows amber while the main battery is being charged (AC adaptor connected) ❖ Glows white when the main battery is fully charged NOTE Battery life and charge time may vary, depending upon power management settings, applications and features used.
Mobile Computing Monitoring battery power Determining remaining battery power NOTE Wait a few moments after turning on the computer before trying to monitor the remaining battery power. The computer needs this time to check the battery’s remaining capacity and perform its calculations.
Mobile Computing Monitoring battery power Setting battery notifications You can set two notifications. Each notification can be set to alert you when a specified percentage of remaining battery power has been reached. You can also set the computer to enter Sleep mode or Hibernation mode or to completely shut down when the notification goes off.
Mobile Computing Monitoring battery power Conserving battery power How long a fully charged battery pack lasts when you are using the computer depends on a number of factors, such as: ❖ How the computer is configured ❖ How much you use the internal storage drive, optical disc drive, or other optional devices ❖...
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Mobile Computing Monitoring battery power ® The Windows Power Options window appears. ® (Sample Image) Windows Power Options window Select an appropriate plan for your work environment or create your own custom plan. Click Create a power plan in the left pane to set up a new plan.
Mobile Computing Using the eco power plan Using the eco power plan This computer is equipped with the eco power plan. Operating the computer with this power plan enabled reduces electrical power consumption by slightly lowering system performance. For example, when this power plan is enabled, the brightness of the display is reduced and the interval before Sleep mode takes effect is shortened.
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Mobile Computing Changing the main battery Unplug and remove any cables connected to the computer, including the AC adaptor. Close the display panel and turn the computer upside down. Slide the battery release lock to the unlocked position. (Sample Illustration) Unlocking the battery release lock Slide and hold the battery release latch to release the battery.
Mobile Computing Changing the main battery Inserting a charged battery To insert a battery: Wipe the terminals of the charged battery with a clean cloth to ensure a good connection. Insert the charged battery into the slot until the latch clicks. The battery pack has been designed so that you cannot install it with reverse polarity.
If a battery is leaking or damaged, replace it immediately. Use protective gloves when handling a damaged battery. ❖ To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com. ❖ A reverse polarity condition should be avoided with all batteries.
Mobile Computing Disposing of used batteries Maintaining your battery Fully discharging your battery pack will allow better accuracy of the battery meter. To fully discharge your battery pack: ❖ Periodically, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges.
❖ Always travel with the computer in a carrying case. Toshiba offers a choice of carrying cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs.
Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your computer. Exploring the Start screen The Start screen is the launching pad for everything you can do in ® the Windows operating system, providing new and easy ways to access everything from your favorite apps and Web sites to your contacts and other important information.
Exploring Your Computer’s Features Exploring the Start screen For detailed information on the new Windows 8 functionality, refer ® to the Windows Help and Support. App tiles ® (Sample Image) Windows Start screen Charms ® Use the Windows Charms to start apps, find documents, set up system components, and perform most other computing tasks.
Exploring Your Computer’s Features Exploring the desktop Tiles Tiles can be accessed and launched from the Start screen. Typical Start screen tiles are the Desktop tile and Mail tile, as well as tiles representing all other applications downloaded to your system.
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Exploring Your Computer’s Features Exploring the desktop You may see various icons displayed on your system desktop, for example: Recycle Bin—Holds files you have deleted. You may be able to retrieve these files until you empty the Recycle Bin. ❖ TECHNICAL NOTE: If you delete a large number of files or very large files from the internal storage drive, there may be insufficient space available in the Recycle Bin to hold these files.
Exploring Your Computer’s Features ® Windows Store Typical tasks in the notification area are Current time, Power usage mode, network connectivity status, and speaker volume. To activate a specific task, click the appropriate notification area icon. Notifications There are many types of notifications you can employ to help you with the many tasks you perform every day.
NOTE To enable or disable wireless communication, use the key. For more information see “TOSHIBA Function Keys” on page 161. NOTE When Airplane mode is OFF, the wireless indicator light will be lit.
Exploring Your Computer’s Features Exploring audio features Exploring audio features You can use your computer to record sounds using the computer’s internal microphone (available on certain models) or an optional external microphone. You can listen to sound files or audio CDs using the built-in speakers, headphones, or external speakers.
Exploring Your Computer’s Features Using the Web Camera Using external speakers or headphones Your computer is equipped with a full stereo sound system with internal speakers. Instead of using the internal speakers, you can connect headphones or a pair of external stereo speakers. Before putting on headphones to listen, turn the volume down.
Exploring Your Computer’s Features Using the Memory card reader NOTE When the Web camera is not active the indicator light is off. Using the Memory card reader The Memory card reader supports the use of Secure Digital™ (SD™), Mini SD™, Micro SD™, SDHC, or SDXC media. These media can be used with a variety of digital products: digital music players, cellular phones, PDAs, digital cameras, digital video camcorders, etc.
Exploring Your Computer’s Features Using the Memory card reader When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which can destroy data. Removing memory media If you are not currently on the Desktop, choose the Desktop tile on the Start screen, otherwise skip to step 2.
Chapter 5 Utilities Your computer includes several utilities designed to help you to reconfigure your system to best meet your individual needs. Together, these allow you to ascertain certain system details, set additional options, or change default options. These utilities are described in this chapter.
Recovery Media Creator ❖ Service Station ❖ TOSHIBA Application Installer Desktop Assist The Desktop Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access Desktop Assist from the Start screen begin typing Desktop Assist, or while in the Desktop screen double-click the Desktop Assist icon.
Utilities Desktop Assist Media & Entertainment The feature available in this category is TOSHIBA Video Player (Sample Image) Desktop Assist window – Media & Entertainment tab...
Utilities Desktop Assist Tools & Utilities The features that may be available in this category are: ❖ ® eco Utility ❖ HDD Protection Utility ❖ Supervisor password ❖ User password ❖ System Settings ❖ Function Key (Sample Image) Desktop Assist window – Tools & Utilities tab...
The features that may be available in this category are: ❖ PC Diagnostic Tool Utility ❖ PC Health Monitor ❖ Recovery Media Creator ❖ Service Station ❖ TOSHIBA Application Installer ❖ User’s Guide (Sample Image) Desktop Assist window – Support & Recovery tab...
Utilities ® eco Utility ® eco Utility ® The eco Utility monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. ® To access the eco Utility From the Start screen begin typing eco Utility, or while in the Desktop screen double-click the Desktop Assist icon.
TOSHIBA is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer.
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Utilities Setting passwords (Sample Image) Supervisor Password tab Click Set. Enter your password, and then enter it again to verify. Click Set. NOTE Under User Policy, this option may or may not ask for password verification. Click OK to save your password as a text file. Click Save.
Utilities System Settings System Settings System Settings is the TOSHIBA configuration management tool ® available through the Windows operating system. To access it: To access System Settings from the Start screen begin typing System Settings, or while in the Desktop screen double-click the Desktop Assist icon.
Utilities Sleep and Charge ❖ General—Allows you to view the current BIOS version or change certain settings back to their default values ❖ HDD Protection—Allows you to enable or disable HDD Protection ❖ Keyboard—Allows you to access the wake-on keyboard function, or to configure the function keys ❖...
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Utilities Sleep and Charge ❖ NOTE When “USB Sleep and Charge function” is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF. USB bus power (DC 5V) is similarly supplied to the external devices which are connected to the compatible ports.
Utilities Sleep and Charge Enabling/Disabling USB Sleep and Charge This utility can be used to enable or disable the USB Sleep and Charge function. To enable this function, select Enable. To disable this function, toggle the Enable button to the Disabled position. You can also control whether charging takes place when the computer is running on battery power.
Sleep and Charge Sleep and Music (Available on certain models.) Your Toshiba computer may be equipped with the “Sleep and Music” feature that allows you to listen to music stored on a portable audio device using the speakers of your computer, even when the computer is powered OFF.
Utilities HDD Protection Utility HDD Protection Utility The HDD Protection Utility controls your computer’s hard disk drive (HDD) protection feature, which parks the HDD whenever motion is detected on the computer. Using this utility, you can enable or disable hard disk drive (HDD) protection, and set the motion detector’s sensitivity level for AC power and battery power operation.
Utilities Function Key Function Key Turns notifications for touch pad status ON/OFF. (Sample Image) Function Key NOTE The Function option is disabled by default.
Utilities PC Diagnostic Tool Utility PC Diagnostic Tool Utility This utility can help diagnose problems with devices in your computer. Refer to the online Help documentation within the application for additional help. NOTE The PC Diagnostic Tool utility may show tests for features you do not have.
This information is used to identify and provide a notification of system conditions that may affect the performance of your TOSHIBA computer. It may also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA's authorized service providers.
Utilities Recovery Media Creator Recovery Media Creator The Recovery Media Creator utility enables you to create recovery media that can be used to return your system to its out-of-box state, if necessary. For detailed information on using the utility to create recovery media, see “Creating recovery media”...
Utilities TOSHIBA Application Installer TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: To access TOSHIBA Application Installer from the Start screen begin typing Application Installer, or while in the Desktop screen double-click the Desktop Assist icon.
This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter.
If Something Goes Wrong Problems when you turn on the computer Select the program you want to close, then click End Task. Closing the failed program should allow you to continue working. If it does not, continue with the next step. Close the remaining programs one by one by selecting the program name, then End Task.
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If Something Goes Wrong Problems when you turn on the computer The computer displays the WARNING RESUME FAILURE/Windows Error message. Recovery – Windows did not shut down successfully To continue, select Start Windows normally. This can happen if the computer was put into Sleep mode and the battery has discharged.
The output specifications of the AC adaptor must match the input specifications of the computer. If the specifications do not match, locate and use the AC adaptor that shipped with your computer. If the specifications do match, contact Toshiba. See “Contacting Toshiba” on page 159.
If Something Goes Wrong ® The Windows operating system is not working ❖ The operating system responds differently from the normal routine. ❖ The screen does not look right. Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new program or adding a device.
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If Something Goes Wrong ® The Windows operating system is not working Advanced options Clicking this option presents you with another set of options: System Restore ❖ System Restore allows you to use a Restore point to return the computer to a state at which it was performing properly. Restore points are created: ❖...
If Something Goes Wrong ® The Windows operating system is not working ❖ Enable Safe Mode ® Starts Windows with a minimal set of drivers and services. If the computer starts and runs in Safe Mode, you will know the Operating System is most likely working properly and that you should look to third-party applications or drivers for the source of your problem.
❖ Click one of the options listed in the window and follow the instructions You can connect to Support Online by going to Toshiba support at support.toshiba.com. Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of a device.
If Something Goes Wrong Memory problems From the list of device(s), click Device Manger. To view the device(s) installed, double-click the device type. The operating system displays the device Properties dialog box, which provides an array of tabs. They may include: ❖...
If Something Goes Wrong Power and the batteries Check for the error again. If the error recurs, remove the memory module entirely and check for the error again. If removing the memory module eliminates the error, the memory module may be faulty. If the error recurs without the memory module installed, the error is not caused by the memory module.
After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. To purchase a new battery pack, see your accessories information included with your computer, or visit the Toshiba Web site at accessories.toshiba.com.
If Something Goes Wrong Display problems The keyboard you connected may be defective or incompatible with the computer. Try using a different make of keyboard. Display problems Here are some typical display problems and their solutions: The screen is blank. Display Auto Off may have gone into effect.
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If Something Goes Wrong Display problems A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or the current settings do not work with your hardware. Reduce the size of the color palette to one that is supported by the computer’s internal display.
If Something Goes Wrong Disk or storage drive problems Disk or storage drive problems Problems with the storage drive or with external media usually show up as an inability to access the drive or as sector errors. Sometimes a drive problem may cause one or more files to appear to have garbage in them.
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If Something Goes Wrong Disk or storage drive problems Right-click the drive you wish to check. (Sample Image) Clicking on the drive In the pop-up menu, click Properties. The drive’s Properties box appears. Click the Tools tab. Click the Check button. The Error Checking box appears.
If Something Goes Wrong Optical disc drive problems Your data files are damaged or corrupted. Refer to your software documentation for file recovery procedures. Many software packages automatically create backup files. You may also be able to recover lost data using utility software. Consult your network administrator.
For more information regarding supported optical media formats, refer to the complete detail specifications for your computer at support.toshiba.com. If the problem is with an optical data disc, refer to the software’s documentation and check that the hardware configuration meets the program’s needs.
If Something Goes Wrong Wireless networking problems Make sure the printer cable is firmly attached to the computer and the printer. Run the printer’s self-test to check for any problem with the printer itself. Make sure you installed the proper printer drivers as shown in the instructions that came with the printer.
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NOTE To enable or disable wireless communication, use the Hot Key F12. For more information see “TOSHIBA Function Keys” on page 161. ❖ Use IPCONFIG to verify that the computer has a useful IP address one other than the private address of ®...
“Checking device properties” on page 140 for instructions on using Device Manager to view the optical disc drive properties. Check the Toshiba Web site for new information on optical disc drives and their operation. A blank screen appears while watching a DVD-ROM movie or title.
If Something Goes Wrong Develop good computing habits From the search list, click Choose when to turn off display. To keep the display from turning off, click Never in both drop down lists. Click Save changes. The screen saver runs while you are watching a movie or title. If the screen saver is enabled, it runs on top of any movie or title you are watching.
If Something Goes Wrong Develop good computing habits Read the user’s guides. It is very difficult to provide a fail-safe set of steps you can follow every time you experience a problem with the computer. Your ability to solve problems will improve as you learn about how the computer and its software work together.
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If Something Goes Wrong Develop good computing habits Under Restore settings select Turn on System Protection. Click OK. Click Create. In the input field, enter a name that is descriptive enough to be easily understood in the future, such as “Before installing Brand X Accounting app.”...
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An external hard drive is recommended in case the internal storage drive fails. No additional software is required. Most of the optical disc drives built into recent Toshiba portable computer models can write to (or ‘burn’) as well as read from optical discs.
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If Something Goes Wrong Develop good computing habits the state it was in prior to the installation, undoing any changes that the installation process introduced. ❖ Back up your critical data (see “Backing up your data or your ® entire computer with the Windows operating system”...
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If Something Goes Wrong Develop good computing habits USB Sleep and Charge is not working. USB Sleep and Charge may be disabled. Open the TOSHIBA Sleep and Charge utility to check if the feature is disabled and to enable it if necessary.
Toshiba’s Technical Support Web site For technical support, or to stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. Other Toshiba Internet Web sites toshiba.com...
Spain United States The Rest of Europe Toshiba America Information Toshiba Europe (I.E.) GmbH Systems, Inc. Hammfelddamm 8 9740 Irvine Boulevard D-4-1460 Neuss Irvine, California 92618 Germany United States For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm.
Appendix A TOSHIBA Function Keys TOSHIBA Function keys provide a quick way to modify selected system functions and to launch applications. Functions TOSHIBA Function keys are used to set or modify the following system functions: ❖ Help file ❖ Brightness control ❖...
TOSHIBA Function Keys Functions Help file This TOSHIBA Function key displays the help file. Display brightness This TOSHIBA Function key decreases the screen brightness. This TOSHIBA Function key increases the screen brightness.
TOSHIBA Function Keys Functions Output (Display switch) This TOSHIBA Function key cycles through the display options and highlights the available options. (Only the first option is available when you do not have an external monitor attached.) ❖ PC screen only ❖...
This TOSHIBA Function key allows you to start playing or pause the media currently playing. This TOSHIBA Function key allows you to go to the next track. This TOSHIBA Function key decreases the volume.
❖ Enables the wireless antenna (Airplane mode is OFF). Keyboard Function keys This TOSHIBA Function key allows you to zoom out. This TOSHIBA Function key allows you to zoom in. Zoom (Display resolution) This TOSHIBA Function key switches screen resolution.
Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. Canada UL approved CSA approved United Kingdom Europe VDA approved...
Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User’s Guide. Alternating Current BIOS Basic Input/Output System BD-ROM Blu-ray Disc Read-Only Memory bits per second Compact Disc CD-ROM Compact Disc Read-Only Memory...
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Glossary Dots Per Inch Digital Versatile (or Video) Disc DVD-ROM Digital Versatile (or Video) Disc Read-Only Memory eSATA external Serial Advanced Technology Attachment File Allocation Table Federal Communications Commission gigabyte GBps gigabytes per second Hard Disk Drive HDMI High-Definition Multimedia Interface High-Definition Multimedia Interface Consumer HDMI-CEC Electronics Control...
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Glossary Real-Time Clock Secure Digital SDRAM Synchronous Dynamic Random Access Memory Solid State Drive Thin Film Transistor Universal Serial Bus Uniform Resource Locator Wide Area Network World Wide Web Terms The following terms may appear in this User’s Guide. active-matrix display—A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology.
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Glossary backup—A copy of a file, usually on a removable disk, kept in case the original file is lost or damaged. Basic Input/Output System (BIOS)—See BIOS. baud rate—The speed at which a communication device, such as a printer or modem, transmits information. Baud rate is the number of signal changes per second (not necessarily the same as bits per second).
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Glossary cache—A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer’s main memory. See also CPU cache, L1 cache, L2 cache. CD—An individual compact disc. See also CD-ROM. CD-ROM (Compact Disc Read-Only Memory)—A form of high- capacity storage that uses laser optics instead of magnetic means for reading data.
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Glossary CPU—See Central Processing Unit (CPU). CPU cache—A section of very fast memory residing between the CPU and the computer’s main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache. cursor—An on-screen symbol (usually a flashing vertical line) that indicates the position where characters will appear when you enter data.
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Glossary disk drive—The device that reads and writes information and programs on external media or hard disk. It rotates the disk at high speed past one or more read/write heads. document—Any file created with an application and, if saved to disk, given a name by which it can be retrieved.
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Glossary file—A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document. File Allocation Table (FAT)—The section of a storage drive that keeps track of the location of stored files.
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HDMI cables. See also HDMI. Hibernation—A feature of many Toshiba computers that saves to the internal storage drive the current state of your work, including all open files and programs, when you turn the computer off. When you turn on the computer again, your work is returned to the same state it was when the computer was turned off.
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Glossary LAN (Local Area Network)—A group of computers or other devices dispersed over a relatively limited area and connected by a communications link that enables any device to interact with any other on the network. LED (Light Emitting Diode)—A solid state lamp (SSL) that uses light-emitting diodes (LEDs) as the source of light, which offers long life and high efficiency output.
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Glossary multi-function drive—A DVD drive that can read and write to CD and DVD media. multimedia—A combination of two or more media, such as sound, animation, and video in a computer program or presentation. Musical Instrument Digital Interface—See MIDI. network—A collection of computers and associated devices that are connected by communications facilities.
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Glossary pixel—Short for “picture element.” The smallest dot that can be produced on a screen or printer. Plug and Play—Generally, refers to the computer’s ability to automatically configure itself to work with peripheral devices. When capitalized, refers to a standard that, when followed by a device manufacturer, allows a computer to configure itself automatically to work with the device.
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Glossary resolution—A measure of the sharpness of the images that can be produced by a printer or displayed on a screen. For a printer, resolution is expressed in dots per inch (dpi). For a screen, it is expressed as the number of pixels available horizontally and vertically.
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Glossary ® Suspend—A feature of some Windows operating systems that allows you to turn off the computer without exiting your open applications and to continue from where you left off when you turn the computer on again. Swipe—Swipe an open window to the left or right of the screen to display the next or previous window.
Index Call2Recycle™ 102 care 100 AC adaptor 41 changing 97 AC power 90 charge indicator light 43 AC power light 41 charging 44 accessing charging the real-time clock network 108 (RTC) 91 adding conserving power 95 memory determine remaining power 93 check total memory 56 disposal 101 memory (optional) 48...
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100 AC adaptor cord to (DC-IN) 43 battery indicator light 92 computer to a network 108 BIOS Setup external device 71 see TOSHIBA Hardware Setup HDMI®-compatible TV or button display device 72 eject, optical disc drive 83 monitor 72...
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Index disposing of used batteries 101 function keys 79 removing with computer off 86 HDD Protection Utility 127 removing with computer on 86 headphones DVD player using 110 troubleshooting 152 DVDs icon using 82 desktop 105 moving to desktop 105 eco power plan 97 recycle bin 106 eco Utility®...
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75 notification area 106 notifications 107 maintaining your battery 101 manual eject hole online resources optical disc drive 83 Toshiba 87 media control buttons optical disc mute button 84 Auto-Run feature 85 next track button 84 handling 85...
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38 icons 31 printer precautions 38 troubleshooting 149 safety precautions problem solving battery 100 contacting Toshiba 159 saving files 82 Startup options 137 selecting projector a place to work 33 connecting 72 power plan options 95 video cables 72...
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Index Setup Wizard 45 registering computer work environment 33 Toshiba Web site 45 settings worldwide offices 160 customize computer settings 74 Toshiba accessories display output 73 memory 48 Shut down TOSHIBA Application Installer 132 button 49 TOSHIBA Function key computer 46...
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Index memory problems 141 missing files/trouble accessing a video projector drive 146 adjusting display 74 on-screen eject button 149 optical disc drive 148 warranty power and batteries 142 standard limited warranty 32 printer 149 Web Camera restore points 154 using 110 screen does not look correct/ Web sites 159 flickers 144...