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Toshiba CL10W User Manual
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Toshiba CL10W User Manual

Toshiba CL10W User Manual

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CL10/CL10W/L10W/L12/L12t/L12W

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Summary of Contents for Toshiba CL10W

  • Page 1 User's Manual CL10/CL10W/L10W/L12/L12t/L12W...

  • Page 2: Table Of Contents

    System Recovery (For models with Recovery Media Creator pre- installed) ....................2-18 Chapter 3 The Grand Tour The Grand Tour for CL10-C/L10-C ............3-1 The Grand Tour for CL10W-C/L10W-C ..........3-8 Magnets location (CL10W-C/L10W-C) ..........3-15 Internal Hardware Components ............3-16 Power Condition Descriptions ............3-18 Chapter 4 Operating Basics Operating in Tablet Mode (CL10W-C/L10W-C) ........
  • Page 3 Utilities and Advanced Usage Utilities and Applications ..............5-1 Special features ..................5-4 TOSHIBA Password Utility ..............5-6 TOSHIBA System Settings ..............5-8 TOSHIBA PC Health Monitor ..............5-9 TOSHIBA Product Improvement Program ........5-10 TOSHIBA Setup Utility ................ 5-11 Chapter 6 Troubleshooting Problem-solving process ..............

  • Page 4: Chapter 1 Toshiba Legal, Regulatory, And Safety

    © 2015 TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.

  • Page 5: Regulatory Information

    ® The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Toshiba Corporation and its affiliates is under license. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.
  • Page 6 Bus (USB 2.0 and 3.0) ports, HDMI port and Headphone/Microphone combo jack. Changes or modifications made to this equipment, not expressly approved by TOSHIBA or parties authorized by TOSHIBA could void the user’s authority to operate the equipment. FCC conditions This device complies with part 15 of the FCC Rules.
  • Page 7 EMC (Electromagnetic Compatibility) and safety standards. However, TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented. In this case the persons who have connected/implemented those options/cables have to provide assurance that the system (PC plus options/cables) still fulfils the required standards.
  • Page 8 Note that Canadian Department of Communications (DOC) regulations provide, that changes or modifications not expressly approved by TOSHIBA Corporation could void your authority to operate this equipment. This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
  • Page 9 Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007, with phased deadlines to 2018. Toshiba will meet all REACH requirements and is committed to provide our customers with information about the presence in our articles of substances included on the candidate list according to REACH regulation.
  • Page 10 Toshiba meets all requirements of Turkish regulation 28300 “Restriction of the use of certain hazardous substances in electrical and electronic equipment”.

  • Page 11: Video Standard Notice

    Video Standard Notice THIS PRODUCT IS LICENSED UNDER THE AVC, THE VC-1 AND MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (I) ENCODING VIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS ("VIDEO") AND/OR (II) DECODING AVC, VC-1 AND MPEG-4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NONCOMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH...

  • Page 12: Energy Star® Program

    Disposing of the computer and the computer's batteries The computer's battery is not user-accessible. Contact an authorized TOSHIBA service provider for details regarding how to dispose of the computer and the batteries. General Precautions TOSHIBA computers are designed to optimize safety, minimize strain, and withstand the rigors of portability.
  • Page 13 observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the following general precautions and to note the cautions included in the text of the manual. Provide adequate ventilation Always make sure that your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep Mode).
  • Page 14 Heat injury Avoid prolonged physical contact with the computer. If the computer is used for long periods, its surface can become very warm. While the temperature will not feel hot to the touch, if you maintain physical contact with the computer for a long time, for example if you rest the computer on your lap or if you keep your hands on the palm rest, your skin might suffer a low-heat injury.

  • Page 15: Safety Icons

    Make sure all disk/disc activity has ended before moving the computer. Turn off (shut down) the computer. Disconnect the AC adaptor and all peripherals before moving the computer. Close the display panel. Do not pick up the computer by its display panel. Before carrying your computer, shut it down, disconnect the AC adaptor and allow it to cool down.
  • Page 16 A caution informs you that improper use of equipment or failure to follow instructions might cause data loss, equipment damage, or might result in minor or moderate injury. Please read. A note is a hint or advice that helps you make best use of your equipment.

  • Page 17: Chapter 2 Getting Started

    This chapter provides an equipment checklist, and basic information to start using your computer. If you use an operating system that was not pre-installed by TOSHIBA, some of the features described in this manual might not function properly. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.

  • Page 18: Short Name

    Satellite CL10-C/CL10t-C/CL15-C/CL15t-C CL10-C Satellite L10-C/L10t-C/L15-C/L15t-C/L12-C/L12t-C L10-C Satellite CL10W-C/CL15W-C CL10W-C Satellite Radius 11 CL10W-C/CL15W-C L10W-C Satellite L10W-C/L15W-C/L12W-C Satellite Radius 11 L10W-C/L15W-C/L12W-C Using your computer for the first time Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer.
  • Page 19 Turning on the power Initial setup Use a virus-check program and make sure that it is updated regularly. Never format storage media without checking its content - formatting destroys all stored data. It is a good idea to back up the internal storage or other main storage device to external media periodically.
  • Page 20 The display panel can be opened to any angle up to 360 degrees which offers you the flexibility and versatility to operate your computer in one of the following defined modes. Figure 2-2 Opening the display panel to any angel (CL10W-C/L10W-C) User's Manual...
  • Page 21 Laptop mode Flat mode Stand mode Tent mode Tablet mode Keyboard and Touch Pad are temporarily disabled when you operate the computer in stand, tent or tablet mode. User's Manual...
  • Page 22 (as shown in the following figure) and the other hand holding the palm rest down so that the main body of the computer is not raised. Figure 2-3 Opening the display panel (CL10W-C/L10W-C) 1. Display panel Use reasonable care when opening and closing the display panel. Opening...
  • Page 23 Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
  • Page 24 Figure 2-4 Connecting the power cord to the AC adaptor (2-pin plug) Figure 2-5 Connecting the power cord to the AC adaptor (3-pin plug) Either a 2-pin or 3-pin adaptor/cord is included with the computer depending on the model. Connect the DC output plug of the AC adaptor to the DC IN 19 V jack on your computer.

  • Page 25: Getting To Know Windows

    Figure 2-7 Turning on the power 1. Power button Product appearance depends on the model you purchased. Initial setup The Windows Startup Screen is the first screen displayed when you turn on the power. To install the operating system properly, follow the on-screen instructions on each screen.
  • Page 26 Task view Task view ( ) is launched from Windows taskbar at the bottom of the screen. Task view allows you to view the apps that are currently running. Also, you can create custom desktops so that running apps can be grouped for entertainment, productivity, or what you just want.

  • Page 27: Turning Off The Power

    Sign-in options Windows offers a number of sign-in options including Password ( ), PIN ( ) and Picture password ( ) authentication to prevent from unauthorized access. If you have multiple sign-in methods set for a user account, you can select an option on the Windows login screen by clicking sign-in options.
  • Page 28 Note that keyboard keys can only be used if the Wake-up on Keyboard option is enabled within the TOSHIBA System Settings. If the computer enters Sleep Mode while a network application is active, the application might not be restored when the computer is next turned on and the system returns from Sleep Mode.
  • Page 29 To use the Hybrid Sleep function, configure it in the Power Options. Benefits of Sleep Mode The Sleep Mode feature provides the following benefits: Restores the previous working environment more rapidly than the Hibernation Mode feature. Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Sleep Mode feature.
  • Page 30 Data will be lost if you disconnect the AC adaptor before the save is completed. To prevent data loss, do not switch to Hibernation Mode while transferring data to external media, such as USB devices, memory media, or other external memory devices. Benefits of Hibernation Mode The Hibernation Mode feature provides the following benefits: Saves data to the internal storage when the computer automatically...

  • Page 31: System Recovery (For Models Without Recovery Media Creator Pre-Installed)

    Media Restoring the pre-installed software from the Internal Storage If you choose TOSHIBA Maintenance Utility to erase the internal storage, all data including the operating system and recovery image will be deleted. In that case, you cannot create recovery media or restore the pre-installed software from the recovery image.
  • Page 32 To perform this restoration, do the following: When you reinstall the Windows operating system, internal storage will be reformatted and all data will be lost. Make sure to use the default Boot Mode option in TOSHIBA Setup Utility before restoring. Launch the TOSHIBA Setup Utility.
  • Page 33 "Recovery Media", the "Recovery Media" cannot be created. However, if you have already created a "Recovery Media", you can use it to restore the recovery image. If you have not created "Recovery Media", contact TOSHIBA support for assistance. Restoring the pre-installed software from the Internal...

  • Page 34: System Recovery (For Models With Recovery Media Creator Pre-Installed)

    Media Restoring the pre-installed software from the Recovery Partition If you choose TOSHIBA Maintenance Utility to erase the internal storage, all data including the operating system and recovery partition will be deleted. In that case, you cannot create recovery media or restore the pre- installed software from the recovery partition.
  • Page 35 To perform this restoration, do the following: When you reinstall the Windows operating system, the internal storage will be reformatted and all data will be lost. Make sure to use the default Boot Mode option in TOSHIBA Setup Utility before restoring. User's Manual...
  • Page 36 Recovery Media. However, if you have already created a "Recovery Media", you can use it to restore the recovery partition. If you have not created "Recovery Media", contact TOSHIBA support for assistance. Restoring the pre-installed software from the Recovery Partition A portion of the total internal storage space is configured as a hidden recovery partition.
  • Page 37 Click Start -> Power and then select Restart. Hold down 0 (zero) key and then release this key one second after the computer is power on. Select Troubleshoot -> TOSHIBA Maintenance Utility -> TOSHIBA HDD Recovery. Follow the on-screen instructions to finish the recovery.

  • Page 38: Chapter 3 The Grand Tour

    Satellite CL10-C/CL10t-C/CL15-C/CL15t-C CL10-C Satellite L10-C/L10t-C/L15-C/L15t-C/L12-C/L12t-C L10-C Satellite CL10W-C/CL15W-C CL10W-C Satellite Radius 11 CL10W-C/CL15W-C Satellite L10W-C/L15W-C/L12W-C L10W-C Satellite Radius 11 L10W-C/L15W-C/L12W-C The Grand Tour for CL10-C/L10-C Front with the display closed (CL10-C/L10-C) The following figure shows the front of the computer with the display panel in the closed position.
  • Page 39 Figure 3-1 Front of the computer with display panel closed (CL10-C/L10-C) 1. DC IN/Battery indicator 3. Wireless communication indicator 2. Power indicator Product appearance depends on the model you purchased. DC IN/Battery The DC IN/Battery indicator shows the condition indicator of the DC IN and the battery charge status.
  • Page 40 Figure 3-2 The left side of the computer (CL10-C/L10-C) 1. DC IN 19 V jack 5. HDMI out port 2. Power button 6. Universal Serial Bus (USB 3.0) port 3. Power indicator 7. Memory media slot 4. External RGB monitor port* * Provided with some models.
  • Page 41 USB 3.0 port(s) might work as USB 2.0 port(s) when operating in USB Legacy Emulation mode. Note that it is not possible to confirm the operation of all functions of all USB devices that are available. Some functions associated with a specific device might not operate properly.
  • Page 42 Universal Serial Bus One Universal Serial Bus port, which complies to (USB 2.0) port the USB 2.0 standard, is provided on the right side of the computer. The USB 2.0 port is not compatible with USB 3.0 devices. LAN jack This jack lets you connect to a LAN.
  • Page 43 Figure 3-5 The underside of the computer (CL10-C/L10-C) 1. Stereo speakers 2. Force Shut down hole Product appearance depends on the model you purchased. Stereo speakers The speakers emit sound generated by your software as well as audio alarms, such as low battery condition, generated by the system.
  • Page 44 Figure 3-7 Top side of the touch screen model (CL10-C/L10-C) 1. Microphone 6. Display screen 2. Web Camera LED 7. Display hinges 3. Web Camera 8. Keyboard 4. Microphone* 9. Touch Pad 5. Wireless communication antennas 10. Touch Pad control buttons (not shown) * Provided with some models.

  • Page 45: The Grand Tour For Cl10W-C/L10W-C

    The Grand Tour for CL10W-C/L10W-C Front with the display closed (CL10W-C/L10W-C) The following figure shows the front of the computer with the display panel in the closed position. User's Manual...
  • Page 46 Figure 3-8 Front of the computer with display panel closed (CL10W-C/L10W-C) 1. DC IN/Battery indicator 3. Wireless communication indicator 2. Power indicator DC IN/Battery The DC IN/Battery indicator shows the condition indicator of the DC IN and the battery charge status. White...
  • Page 47 DC IN 19 V jack The AC adaptor connects to this jack in order to power the computer and charge its internal batteries. Note that you must only use the model of AC adaptor supplied with the computer at the time of purchase.
  • Page 48 Right side (CL10W-C/L10W-C) The following figure shows the right side of the computer. Figure 3-10 The right side of the computer (CL10W-C/L10W-C) 1. Volume up/down button 3. Universal Serial Bus (USB 2.0) port 2.
  • Page 49 The following figures show the underside of the computer. Ensure that the display is closed before the computer is turned over to avoid causing any damage. Figure 3-12 The underside of the computer (CL10W-C/L10W-C) 1. Stereo speakers 2. Force Shut down hole...
  • Page 50 Figure 3-13 The front of the computer with the display panel open (CL10W-C/L10W- 1. Microphone 6. Display screen 2. Web Camera LED 7. Display hinges 3. Web Camera 8. Keyboard 4. Microphone* 9. Touch Pad 5. Wireless communication antennas 10. Touch Pad control buttons (not shown) * Provided with some models.
  • Page 51 Wireless Depending on the configuration of your communication computer, one or all of the following antennas are antennas built-in: Wireless LAN Wireless LAN/Bluetooth Do not cover the wireless communication antennas area with any metal objects, otherwise the wireless function might not work. Legal Footnote (Wireless LAN) For more information regarding Wireless LAN, refer to the Legal Footnotes...

  • Page 52: Magnets Location (Cl10W-C/L10W-C)

    Magnets location (CL10W-C/L10W-C) Please read the following information before using the computer. Figure 3-14 Magnets location (CL10W-C/L10W-C) The computer contains magnets that might interfere with pacemakers, defibrillators, or other medical devices. If you wear a pacemaker, keep at least 5 inches (approximately 13 cm) of separation between your medical device and the computer.

  • Page 53: Internal Hardware Components

    Battery pack This computer includes a battery pack inside. However, do not attempt to dismount or replace it by yourself. Contact an authorized TOSHIBA service provider, if necessary. The rechargeable lithium-ion battery pack provides power to the computer when the AC adaptor is not connected.
  • Page 54 The capacity of the hard disk drive varies depending on the model. To check which type of internal storage is included in your model, open the TOSHIBA PC Health Monitor utility by clicking PC Health Monitor under TOSHIBA group in All apps, and then click PC Information.

  • Page 55: Power Condition Descriptions

    Legal Footnote (Graphics Processing Unit (GPU)) For more information regarding Graphics Processing Unit (GPU), refer to Legal Footnotes section. Intel ® Display Power Saving Technology Intel GPU models might include the Display Power Saving Technology feature that can save the power consumption of the computer by optimizing picture contrast on the internal LCD.
  • Page 56 Power on Power off (no operation) AC adaptor Remaining • Operates battery capacity • LED: off connected is above low battery trigger point Remaining • Operates battery capacity • LED: flashes is below low amber battery trigger point Remaining Computer shuts battery capacity down is exhausted...
  • Page 57 Flashing white Indicates that the computer is in Sleep Mode and that there is sufficient power available (AC adaptor or battery) to maintain this condition. No light Under any other conditions, the indicator does not light. User's Manual 3-20...

  • Page 58: Chapter 4 Operating Basics

    Operating in Tablet Mode (CL10W-C/L10W-C) When operating the computer in tablet mode, observe the following instructions. Figure 4-1 Operating the computer in tablet mode (CL10W-C/L10W-C) Remove all external peripheral devices and their connection cables from the computer before carrying. Hold the computer firmly on your forearm.

  • Page 59: Using The Touch Screen

    Figure 4-2 Rotating the computer sideways (CL10W-C/L10W-C) When the computer is in laptop and flat mode, however, the screen orientation will always be in Landscape mode. Avoid having direct contact with the other edges of the hand held device while the wireless device is turned on and transmitting. Only factories installed wireless transmitter can be used with this hand held device to satisfy RF exposure compliance.

  • Page 60: Using The Touch Pad

    Slide Drag your finger on the touch screen to move through what is on the screen. Swipe Quickly move your finger in from the edge of the screen, without pausing when you first touch it. Swipe from the left edge: views all your open apps in task view.

  • Page 61: The Keyboard

    Two-Finger Scroll Place two fingers down and slide them vertically or horizontally from anywhere on the Touch Pad. This allows you to operate the scroll bars of a window. Some of the Touch Pad operations described in this section are only supported in certain applications.
  • Page 62 Some functions show the toast notification at the edges of the screen. Those toast notifications are enabled by default. You can disable them in the Function Key settings. To access it, click System Settings -> Function Key under TOSHIBA group in All apps. User's Manual...

  • Page 63: Battery

    The RTC battery of the computer must be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled, or disposed of. Dispose of the battery as required by local ordinances or regulations.
  • Page 64 Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions. Charge the battery pack only in an ambient temperature from 5 through 35 degrees Celsius. Otherwise, the electrolyte solution might leak, battery pack performance might deteriorate, and the battery life might be shortened.
  • Page 65 The DC IN/Battery indicator might show a rapid decrease in battery operating time when you try to charge a battery under the following conditions: The battery has not been used for a long time. The battery has completely discharged and been left in the computer for a long time.

  • Page 66: Lan

    How you use optional devices, such as a USB device, to which the battery supplies power Whether you enable Sleep Mode, which can conserve battery power if you are frequently turning the computer off and on Where you store your programs and data Whether you close the display panel when you are not using the keyboard - closing the display saves power.
  • Page 67 The Wake-up on LAN function consumes power even when the system is off. Leave the AC adaptor connected while using this feature. The Link speed (10/100 megabits per second) changes automatically depending on the network conditions (connected device, cable or noise and so on).

  • Page 68: Memory Media

    Plug one end of the cable into the LAN jack. Press gently until you hear the latch click into place. Figure 4-4 Connecting the LAN cable 1. LAN jack 2. LAN cable Plug the other end of the cable into a LAN hub connector or router. Check with your LAN administrator and hardware or software vendor before using or configuring a network connection.
  • Page 69 Points to note about the memory media card SD/SDHC/SDXC memory cards comply with SDMI (Secure Digital Music Initiative), which is a technology adopted to prevent unlawful copy or playback of digital music. For this reason, you cannot copy or play back protected material on another computer or other device, and you cannot reproduce any copyrighted material except for your personal enjoyment.
  • Page 70 The card is designed so that it can be inserted only one way. Do not try to force the card into the slot. Set the write-protect switch to the lock position, if you do not want to record data. Memory cards have a limited lifespan, so it is important to back up important data.
  • Page 71 Press the memory media gently to ensure a firm connection is made. The memory media will be partially out of the slot. Figure 4-6 Inserting memory media 1. Memory media slot 2. Memory media Product appearance depends on the model you purchased. Make sure that the memory media is oriented properly before you insert it.

  • Page 72: External Display

    External Display Your computer video capabilities can be enhanced with additional displays. External displays allow you to share your desktop or extend the desktop area. Connecting an external display Your computer comes with a built-in display, but you can also connect other external displays via available ports on the computer.
  • Page 73 The HDMI out port HDMI (High-Definition Multimedia Interface) port digitally transfers both video and audio data without reducing the quality. HDMI-compatible external display devices including televisions can be connected via the HDMI port. To connect an HDMI-compatible display device, do the following: To connect a device to the HDMI out port, you must purchase a suitable HDMI cable.

  • Page 74: Security Lock

    To use the internal speakers on your computer, select Speakers. To use the television or the external monitor that you have connected to the computer, select a different playback device. Click the Set Default button. Click OK to close the Sound dialog. Settings for display video on HDMI To view video on the HDMI display device, be sure to configure the following settings otherwise you might find that nothing is displayed.

  • Page 75: Optional Toshiba Accessories

    1. Security lock slot 2. Security lock Product appearance depends on the model you purchased. Optional TOSHIBA Accessories To make your computer even more powerful and convenient to use, you can add a number of options and accessories. For reference, the following...
  • Page 76 Microphone Level To change the microphone recording level, do the following: Right-click on the speaker icon on the Windows Taskbar, and select Recording devices from the sub menu. Select Microphone, and click Properties. On the Levels tab, move the Microphone slider to increase or decrease the microphone volume level.

  • Page 77: Chapter 5 Utilities And Advanced Usage

    To access this utility, click System Settings under TOSHIBA group in All apps. TOSHIBA Setup TOSHIBA Setup Utility is a BIOS setup utility that Utility provides you a menu-based user interface so that you can easily view and change BIOS settings.
  • Page 78 Depending on the usage situation, the life cycle of battery might not be extended properly. To access this utility, click eco Utility under TOSHIBA group in All apps. For details on TOSHIBA eco utility, see the help file. TOSHIBA Service This application allows your computer to...
  • Page 79 To access this utility, click PC Health Monitor under TOSHIBA group in All apps. This utility is only provided with some models. For details on TOSHIBA PC Health Monitor, see the help file. TOSHIBA Product The TOSHIBA Product Improvement Program...

  • Page 80: Special Features

    You might not have all the software listed in this section depending on the model you purchased. Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use. Access each function using the following procedures.
  • Page 81 System automatic This feature automatically shuts down the system Sleep/Hibernation into either Sleep Mode or Hibernation Mode when there is no input or hardware access for a Mode specified time. This can be specified in the Power Options. Power on password Two levels of password security, supervisor and user, are available to prevent unauthorized access to your computer.

  • Page 82: Toshiba Password Utility

    Passwords set by the TOSHIBA Password Utility function are different from the Windows password. User Password To start the utility, click the following items under TOSHIBA group in All apps: Password Utility -> User Password User authentication might be required to validate user rights when using TOSHIBA Password Utility to delete or change passwords, and so on.
  • Page 83 Refer to the TOSHIBA Setup Utility section for further information. If you forget your HDD User Password, TOSHIBA will NOT be able to assist you, and your HDD will be rendered COMPLETELY and PERMANENTLY INOPERABLE. TOSHIBA will NOT be held...

  • Page 84: Toshiba System Settings

    To run TOSHIBA System Settings, click System Settings under TOSHIBA group in All apps. The TOSHIBA System Settings window contains a number of tabs to allow specific functions of the computer to be configured. In addition there are also three buttons: OK, Cancel and Apply.

  • Page 85: Toshiba Pc Health Monitor

    Some options shown in gray are possible to confirm their status. TOSHIBA System Settings screen might have the following tabs: General—Allows you to view the current BIOS version or change certain settings back to their default values Display—Allows you to select the internal LCD and/or external monitor when the computer boots up Boot Options—Allows you to change the sequence in which your...

  • Page 86: Toshiba Product Improvement Program

    You can disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via Uninstall a program in the Control Panel.

  • Page 87: Toshiba Setup Utility

    TOSHIBA obligations under its standard limited warranty. TOSHIBA standard limited warranty terms and limitations apply. TOSHIBA Setup Utility TOSHIBA Setup Utility is a BIOS setup utility that provides you a menu- based user interface so that you can easily view and change BIOS settings.
  • Page 88 Yes or select Exit -> Exit Saving Changes -> Yes. The computer will restart immediately. Navigating the utility (CL10W-C/L10W-C) TOSHIBA Setup Utility can be navigated through the touch screen. Some buttons on the computer are also designated to execute the corresponding key function on the keyboard. Details are described as...

  • Page 89: Troubleshooting

    In reality many problems can be solved simply, but a few might require help from TOSHIBA Support. If you find you need to consult others, be prepared to describe the problem in as much detail as possible.
  • Page 90 Always try to make detailed notes of your observations and keep them in a permanent error log - this helps you to describe your problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made helps to identify the problem faster.
  • Page 91 Before using a peripheral device or application software that is not an authorized TOSHIBA part or product, make sure that the device or software can be used with your computer. Use of incompatible devices might cause injury or might damage your computer.

  • Page 92: Hardware And System Checklist

    The computer does not load advanced options during startup By holding down one of the following keys or buttons during startup, your computer can load the following advanced options. Advanced option Key Button (CL10W-C/L10W-C) TOSHIBA Setup Volume down Utility Boot Menu...
  • Page 93 If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact TOSHIBA Support. AC power If you have trouble turning on the computer with the AC adaptor connected, check the status of the DC IN/Battery indicator.
  • Page 94 BIOS setup utility by using the following steps: Launch the BIOS setup utility. Refer to the TOSHIBA Setup Utility section for further information. Set the date in the System Date field. Set the time in the System Time field.
  • Page 95 Check to see whether there is a disc in the external boot from the optical disc drive - if so remove it and try to start internal storage the computer again. If this has no effect, check the Boot Priority Options setting within the TOSHIBA System Settings. User's Manual...
  • Page 96 As a last resort, you should reformat the internal storage and then reload the operating system and all other files and data. If you are still unable to resolve the problem, contact TOSHIBA Support. Memory Media Card For further information, refer to Operating Basics.
  • Page 97 Touch Pad is either To access it, click Control Panel -> Hardware too sensitive or not and Sound -> Mouse under Windows System sensitive enough. group in All apps. If you are still unable to resolve the problem, contact TOSHIBA Support. User's Manual...
  • Page 98 If you are still unable to resolve the problem, contact TOSHIBA Support. USB device In addition to the information in this section, also refer to the documentation supplied with your USB device.
  • Page 99 Volume cannot be adjusted during Windows start up or shut down. If you are still unable to resolve the problem, contact TOSHIBA Support. External monitor Also refer to Operating Basics, and to the documentation supplied with your monitor for further information.
  • Page 100 Display error occurs Check that the cable connecting the external monitor to the computer is firmly attached. If you are still unable to resolve the problem, contact TOSHIBA Support. Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the LAN hub.
  • Page 101 Bluetooth device is turned Check to ensure that no optional Bluetooth Adaptor is installed in the computer. The built-in Bluetooth hardware cannot operate simultaneously with another Bluetooth controller. If you are still unable to resolve the problem, contact TOSHIBA Support. User's Manual 6-13...

  • Page 102: Toshiba Support

    TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you might need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience might be related to software or the operating system so it is important that you investigate other sources of assistance first.

  • Page 103: Appendix Specifications

    Chapter 7 Appendix Specifications This section summarizes the technical specifications of the computer. Physical Dimensions The following physical dimensions do not include parts that extend beyond the main body. The physical dimensions might vary depending on the model you purchased. Size Approximately 289 (w) x 199 (d) x 19.9 (h) millimeters...
  • Page 104 Power Requirements AC adaptor 100-240V AC 50 Hz or 60 Hz (cycles per second) Computer 19 V DC External RGB monitor port pin assignment Signal Name Description Red Video Signal Green Video Signal Blue Video Signal Reserved Reserved Ground Ground Ground Ground Power Supply...

  • Page 105: Ac Power Cord And Connectors

    AC Power Cord and Connectors The AC input plug of the power cord must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Wire size: Minimum 0.75 mm...

  • Page 106: Information For Wireless Devices

    United Kingdom UL approved BS approved Australia Europe AS approved Approved by the appropriate agency Canada China CSA approved CCC approved State of Israel SII approved Information for Wireless Devices Wireless Technology Interoperability The Wireless LAN is compatible with other LAN systems Direct Sequence Spread Spectrum (DSSS) /Orthogonal Frequency Division Multiplexing (OFDM) radio technology, and is compliant to: The IEEE 802.11 Standard on Wireless LANs (Revision a/b/g/n, b/g/n...
  • Page 107 Because Wireless products operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Wireless products are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
  • Page 108 If this occurs, the outsider might illegally access your system, eavesdrop, or cause the loss or destruction of stored data. TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Card Specifications Compatibility IEEE 802.11 Standard for Wireless LANs...
  • Page 109 Wireless communication is often subject to local radio regulations. Although Wireless LAN wireless networking products have been designed for operation in the license-free 2.4 GHz and 5 GHz band, local radio regulations might impose a number of limitations to the use of wireless communication equipment.
  • Page 110 Worldwide operation The Bluetooth radio transmitter and receiver operate in the 2.4 GHz band, which is license-free and compatible with radio systems in most countries in the world. Radio links You can easily establish links between two or more devices, with these links being maintained even if the devices are not within a line-of-sight of each other.
  • Page 111 Restrictions for Use of 5150-5350MHz Frequencies in Europe Italy: For private use, a general authorization is required if WAS/ RLAN’s are used outside own premises. Luxembourg: Implemented General authorization required for network and service supply. Russian Limited e.i.r.p 100mW. Permitted to use Federation: only for indoor applications, closed industrial and warehouse areas,...
  • Page 112 Russian Limited e.i.r.p 100mW. Permitted to use Federation: only for indoor applications, closed industrial and warehouse areas, and on board aircraft. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight.
  • Page 113 The term “IC” before the equipment certification number only signifies that the Industry Canada technical specifications were met. USA-Federal Communications Commission (FCC) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 114 If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations.
  • Page 115 (1) (2) (3) 2.4: This equipment uses a frequency of 2.4 GHz. FH: This equipment uses FH-SS modulation. 1: The interference range of this equipment is less than 10m. : This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is impossible to avoid the band of mobile object identification systems.

  • Page 116: Legal Footnotes

    This equipment is approved to the radio standard by the countries/regions in the following table. If you use this equipment in the countries/regions which are not listed in the following table, contact TOSHIBA Support. As of June 2015 Austria Belgium...
  • Page 117 For optimum performance, use your computer product only under recommended conditions. Read additional restrictions in your product documentation. Contact TOSHIBA technical service and support, refer to TOSHIBA support section for more information.
  • Page 118 Published battery life numbers are achieved on select models and configurations tested by TOSHIBA at the time of publication. Recharge time varies depending on usage. Battery might not charge while computer is consuming full power.

  • Page 119: Vcci Class B Information (Japan Only)

    Wireless LAN The transmission speed over the wireless LAN and the distance over which wireless LAN can reach might vary depending on surrounding electromagnetic environment, obstacles, access point design and configuration, and client design and software/hardware configurations. The actual transmission speed is lower than the theoretical maximum speed.
  • Page 120 All advertising materials mentioning features or use of this software must display the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit." ( http://www.openssl.org/ ) The names "OpenSSL Toolkit" and "OpenSSL Project" must not be used to endorse or promote products derived from this software without prior written permission.
  • Page 121 This library is free for commercial and non-commercial use as long as the following conditions are aheared to. The following conditions apply to all code found in this distribution, be it the RC4, RSA, lhash, DES, etc., code; not just the SSL code. The SSL documentation included with this distribution is covered by the same copyright terms except that the holder is Tim Hudson (tjh@cryptsoft.com).

  • Page 122: Freetype License Issues

    The licence and distribution terms for any publically available version or derivative of this code cannot be changed. i.e. this code cannot simply be copied and put under another distribution licence [including the GNU Public Licence.] FreeType License Issues The FreeType Project LICENSE ---------------------------- 2006-Jan-27 Copyright 1996-2002, 2006 by...
  • Page 123 All rights reserved. """ Please replace <year> with the value from the FreeType version you actually use. Legal Terms ============ 0. Definitions -------------- Throughout this license, the terms `package`, `FreeType Project`, and `FreeType archive` refer to the set of files originally distributed by the authors (David Turner, Robert Wilhelm, and Werner Lemberg) as the `FreeType Project`, be they named as alpha, beta or final release.
  • Page 124 Redistribution of source code must retain this license file (`FTL.TXT`) unaltered; any additions, deletions or changes to the original files must be clearly indicated in accompanying documentation. The copyright notices of the unaltered, original files must be preserved in all copies of source files.

  • Page 125: Index

    Index AC adaptor additional 4-18 Equipment checklist 2-1 connecting 2-6 DC IN 19V jack 3-3, 3-10 External monitor problems 6-12 Battery extending life 4-9 Graphics Processing Unit monitoring capacity 4-8 3-17 save mode 5-5 Bluetooth 7-7 Hard disk drive automatic power off 5-4 Cleaning the computer 1-11 HDMI out port 3-3, 3-10 Cooling vents 3-16...
  • Page 126 4-13 down 6-5 removing 4-14 Power 6-5 Real-Time Clock 6-6 Sound system 6-11 Memory media slot 4-11 TOSHIBA support 6-14 Touch Pad 6-9 Moving the computer 1-11 USB device 6-10 USB mouse 6-10 MultiMediaCard removing 4-14 Recovery Media 2-16, 2-19...
  • Page 127 Video mode 4-19 Video RAM 3-17 Web Camera 3-7, 3-13 Wireless communication 7-5 User's Manual Index-3...

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