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Toshiba Satellite C40-B User Manual
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Toshiba Satellite C40-B User Manual

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Summary of Contents for Toshiba Satellite C40-B

  • Page 1 User's Manual Satellite C40-B...

  • Page 2: Table Of Contents

    Table of Contents Chapter 1 TOSHIBA Legal, Regulatory, and Safety Copyright, Disclaimer and Trademarks ..........1-1 Regulatory Information ................. 1-2 Video Standard Notice ................1-8 ENERGY STAR® Program ..............1-9 Disposing of the computer and the computer's batteries ....1-9 Optical disc drive safety instructions ..........
  • Page 3 Utilities and Applications ..............5-1 Special features ..................5-3 TOSHIBA Password Utility ..............5-6 TOSHIBA System Settings ..............5-8 USB Charge .................... 5-9 TOSHIBA PC Health Monitor .............. 5-11 System Recovery ................5-13 Chapter 6 Troubleshooting Problem-solving process ..............6-1 Hardware and system checklist ............
  • Page 4 User's Manual...

  • Page 5: Chapter 1 Toshiba Legal, Regulatory, And Safety

    © 2014 TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.

  • Page 6: Regulatory Information

    ® The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Toshiba Corporation and its affiliates is under license. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

  • Page 7: Fcc Conditions

    2.0 and 3.0) ports, HDMI port and Headphone/Microphone combo jack. Changes or modifications made to this equipment, not expressly approved by TOSHIBA or parties authorized by TOSHIBA could void the user’s authority to operate the equipment. FCC conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference.

  • Page 8: Working Environment

    TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented. In this case the persons who have connected/implemented those options/cables have to provide assurance that the system (PC plus options/cables) still fulfils the required standards.
  • Page 9 For more detailed information about the collection and recycling programmes available in your country, please visit our website ( www.toshiba.eu/recycling ) or contact your local council office or the retail outlet where you purchased the product. User's Manual...
  • Page 10 Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007, with phased deadlines to 2018. Toshiba will meet all REACH requirements and is committed to provide our customers with information about the presence in our articles of substances included on the candidate list according to REACH regulation.

  • Page 11: Following Information Is Only For Turkey

    Toshiba meets all requirements of Turkish regulation 28300 “Restriction of the use of certain hazardous substances in electrical and electronic equipment”.

  • Page 12: Video Standard Notice

    Video Standard Notice THIS PRODUCT IS LICENSED UNDER THE AVC, THE VC-1 AND MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (I) ENCODING VIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS ("VIDEO") AND/OR (II) DECODING AVC, VC-1 AND MPEG-4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NONCOMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH...

  • Page 13: Energy Star® Program

    ENERGY STAR logo on the computer and the following information applies. TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency. Your computer...

  • Page 14: General Precautions

    General Precautions TOSHIBA computers are designed to optimize safety, minimize strain, and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer.
  • Page 15 Provide adequate ventilation Always make sure that your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep Mode).

  • Page 16: Cleaning The Computer

    Heat injury Avoid prolonged physical contact with the computer. If the computer is used for long periods, its surface can become very warm. While the temperature will not feel hot to the touch, if you maintain physical contact with the computer for a long time, for example if you rest the computer on your lap or if you keep your hands on the palm rest, your skin might suffer a low-heat injury.

  • Page 17: Instruction Manual For Safety And Comfort

    Turn off (shut down) the computer. Disconnect the AC adaptor and all peripherals before moving the computer. Close the display panel. Do not pick up the computer by its display panel. Before carrying your computer, shut it down, disconnect the AC adaptor and allow it to cool down.
  • Page 18 Please read. A note is a hint or advice that helps you make best use of your equipment. User's Manual 1-14...

  • Page 19: Chapter 2 Getting Started

    This chapter provides an equipment checklist, and basic information to start using your computer. If you use an operating system that was not pre-installed by TOSHIBA, some of the features described in this manual might not function properly. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.

  • Page 20: Using Your Computer For The First Time

    Right-click Click the right Touch Pad control button once. Right-click the mouse once. Press and hold on the touch screen (only for touch screen models). Double-click Tap the Touch Pad or click the left Touch Pad control button twice. Left-click the mouse twice. Tap the touch screen twice (only for touch screen models).

  • Page 21: Connecting The Ac Adaptor

    Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
  • Page 22 Always use or purchase power cables that comply with the legal voltage and frequency specifications and requirements in the country of use. Failure to do so could result in a fire or electric shock, possibly resulting in serious injury. The supplied power cord conforms to safety rules and regulations in the region the computer is bought and should not be used outside this region.

  • Page 23: Opening The Display

    Connect the DC output plug of the AC adaptor to the DC IN 19V jack on your computer. Figure 2-3 Connecting the DC output plug to the computer 1. DC IN 19V jack 2. DC output plug Product appearance depends on the model you purchased. Plug the power cord into a live wall outlet.

  • Page 24: Turning On The Power

    Do not put your fingers in the gap between the LCD panel and battery pack when closing your LCD, otherwise your fingers might get hurt. Be careful not to open the display panel too far as this could put stress on the display panel’s hinges and cause damage.

  • Page 25: Initial Setup

    Figure 2-5 Turning on the power 1. Power button Product appearance depends on the model you purchased. Initial setup The Windows Startup Screen is the first screen displayed when you turn on the power. To install the operating system properly, follow the on-screen instructions on each screen.
  • Page 26 Power Options icon The Start screen provides you a convenient way to enter the Shut Down/ Sleep/Hibernation Mode. You can click the power icon ( ) on the upper right of the Start screen and then select the mode you want. Charms Use the Windows charms to start apps, find documents, set up system components, and perform most other computing tasks.

  • Page 27: Turning Off The Power

    Sign-in options Windows offers a number of sign-in options including Password ( PIN ( ) and Picture password ( ) authentication to prevent from unauthorized access. If you have multiple sign-in methods set for a user account, you can select an option on the Windows login screen by clicking sign-in options.

  • Page 28: Sleep Mode

    Note that keyboard keys can only be used if the Wake-up on Keyboard option is enabled within the TOSHIBA System Settings. If the computer enters Sleep Mode while a network application is active, the application might not be restored when the computer is next turned on and the system returns from Sleep Mode.

  • Page 29: Hibernation Mode

    Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Sleep Mode feature. Allows the use of the panel power off feature. Executing Sleep Mode You can enter Sleep Mode in one of following ways: Click the power icon ( ) on the Start screen and then select Sleep.

  • Page 30: Starting Hibernation Mode

    Benefits of Hibernation Mode The Hibernation Mode feature provides the following benefits: Saves data to the Hard Disk Drive when the computer automatically shuts down because of a low battery condition. You can return to your previous working environment immediately when you turn on the computer.
  • Page 31 Do not turn the computer or devices back on immediately. Wait a moment to let all capacitors fully discharge. User's Manual 2-13...

  • Page 32: Chapter 3 The Grand Tour

    Chapter 3 The Grand Tour This chapter identifies the various components of the computer. It is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, refer to the Legal Footnotes section.

  • Page 33: Left Side

    Wireless The Wireless communication indicator glows communication amber when the Bluetooth or Wireless LAN indicator functions are turned on. Only some models are equipped with Bluetooth and Wireless LAN functions. Memory media slot This slot lets you insert an SD™/SDHC™/ SDXC™...
  • Page 34 LAN jack This jack lets you connect to a LAN. The adaptor has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), or Fast Ethernet LAN (100 megabits per second, 100BASE-TX). Some models are equipped with a Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T).

  • Page 35: Right Side

    2.6GB and 5.2GB DVD-RAM media cannot be read from or written to. Cooling vents The cooling vents help the processor to avoid overheating. Right side The following figure shows the right side of the computer. Figure 3-3 The right side of the computer 1.

  • Page 36: Back

    Cooling vents The cooling vents help the processor to avoid overheating. Security lock slot A security cable can be attached to this slot and then connected to a desk or other large object in order to deter theft of the computer. Back The following figure shows the back of the computer.

  • Page 37: Front With The Display Open

    Do not block the cooling vents. Keep foreign metal objects, such as screws, staples, and paper clips, out of the cooling vents. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. Carefully clean the dust on the surface of the cooling vents using a soft cloth.
  • Page 38 Figure 3-7 Top side of the touch screen model 1. Microphone 8. Display hinges 2. Web Camera LED 9. Power button 3. Web Camera 10. Power indicator 4. Microphone* 11. Keyboard 5. Wireless communication antennas 12. Touch Pad (not shown) 6.
  • Page 39 Display screen 35.6 cm (14.0") LCD screen, might be configured with the following resolution depending on the model you purchased: HD, 1366 horizontal x 768 vertical pixels FHD, 1920 horizontal x 1080 vertical pixels Be aware that, when the computer is operating on the AC adaptor, the image displayed on the internal screen is somewhat brighter than when it operates on battery power.

  • Page 40: Internal Hardware Components

    To check which type of processor is included in your model, open the TOSHIBA PC Health Monitor utility by clicking PC Health Monitor under TOSHIBA group in the Apps view, and then click PC Information. Legal Footnote (CPU) For more information regarding CPU, refer to the Legal Footnotes section.
  • Page 41 To check which type of HDD/SSD is included in your model, open the TOSHIBA PC Health Monitor utility by clicking PC Health Monitor under TOSHIBA group in the Apps view, and then click PC Information. Note that part of the hard disk overall capacity is reserved as administration space.
  • Page 42 Graphics Processing Graphics processing unit (GPU) performance Unit might vary depending on product model, design configuration, applications, power management settings and features utilized. GPU performance is only optimized when operating in AC power mode and might decrease considerably when operating in battery power mode. Legal Footnote (Graphics Processing Unit (GPU)) For more information regarding Graphics Processing Unit (GPU), refer to Legal Footnotes...

  • Page 43: Power Condition Descriptions

    ® Vari-Bright ™ ® ™ AMD GPU models might include the AMD Vari-Bright feature that can save the power consumption of the computer by optimizing picture contrast on the internal LCD. This feature can be used if the computer is: running under battery mode using the internal LCD display only The Vari-Bright feature can be enabled in the AMD VISION Engine Control...

  • Page 44: Power Indicator

    Power on Power off (no operation) AC adaptor Remaining • Operates battery capacity • LED: off connected is above low battery trigger point Remaining • Operates battery capacity • LED: flashes is below low amber battery trigger point Remaining Computer shuts battery capacity down is exhausted...
  • Page 45 Flashing white Indicates that the computer is in Sleep Mode and that there is sufficient power available (AC adaptor or battery) to maintain this condition. No light Under any other conditions, the indicator does not light. User's Manual 3-14...

  • Page 46: Chapter 4 Operating Basics

    Chapter 4 Operating Basics This chapter describes the basic operations of your computer, and highlights the precautions that must be taken when using it. Using the Touch Screen Some models are equipped with a touch screen. You can use your finger to manipulate icons, buttons, menu items, the on- screen keyboard, and other items on the touch screen.

  • Page 47: Using The Touch Pad

    Swipe Quickly move your finger in from the edge of the screen, without pausing when you first touch it. Swipe from the left edge: shows your recently opened apps, and so on. Swipe from the right edge: opens or closes the charms (Search, Share, Start, Devices, Settings).

  • Page 48: The Keyboard

    Swipe Quickly move your finger in from the edge of the Touch Pad, without pausing when you first touch Swipe from the left edge: shows your recently opened apps. Swipe from the right edge: opens or closes the charms (Search, Share, Start, Devices, Settings). Swipe from the top edge: opens or closes the app command bar.

  • Page 49: Function Key

    You can configure the function keys’ mode as "Special function mode" or "Standard F1-F12 mode" by clicking System Settings -> Keyboard under TOSHIBA group in the Apps view. "Special function mode" allows you to use special functions without pressing the FN key.

  • Page 50: Windows Special Keys

    Those toast notifications are disabled by default. You can enable them in the TOSHIBA Function Key application. To access it, click Function Key under TOSHIBA group in the Apps view. Windows special keys The keyboard provides two keys that have special functions in Windows, ®...

  • Page 51: Using Optical Disc Drives

    Some types and formats of DVD-R DL and DVD+R DL discs might be unreadable. Using optical disc drives The full-size drive provides high-performance execution of disc based programs. You can run either 12 cm (4.72") or 8 cm (3.15") discs without an adaptor.

  • Page 52: Removing Discs

    Lay the disc, label side up, in the disc tray. Figure 4-3 Inserting a disc 1. Laser lens When the disc tray is fully opened, the edge of the computer covers the disc tray slightly. Therefore, you must turn the disc at an angle when you place it in the disc tray.

  • Page 53: Writable Discs

    When the disc tray pops open slightly, wait a moment to make sure the disc has stopped spinning before pulling the disc tray fully open. The disc extends slightly over the sides of the disc tray so you can grasp it. Gently lift out the disc. Push the center of the disc tray to close it.

  • Page 54: Important Message

    Also be aware that in no event does TOSHIBA guarantee the operation, quality or performance of any disc. User's Manual...

  • Page 55: When Writing Or Rewriting

    CD-R: TAIYO YUDEN CO., Ltd. MITSUBISHI KAGAKU MEDIA CO., LTD. CD-RW: (Multi-Speed, High-Speed and Ultra-Speed) MITSUBISHI KAGAKU MEDIA CO., LTD. DVD-R: DVD Specifications for Recordable Disc for General Version 2.0 TAIYO YUDEN Co.,Ltd. (for 8x and 16x speed media) MITSUBISHI KAGAKU MEDIA CO., LTD. (for 8x and 16x speed media) DVD-R DL: MITSUBISHI KAGAKU MEDIA CO., LTD.

  • Page 56: 3D Playback On An External 3D Device

    Do not perform any of the following actions: Change users in the Operating Systems. Operate the computer for any other function, including such tasks as using a mouse or Touch Pad, or closing/opening the display panel. Start a communication application. Apply impact or vibration to the computer.

  • Page 57: Battery

    Due to the possibility of impact on vision development, viewers of 3D video images should be aged 6 or older. Children and teenagers might be more susceptible to health issues associated with viewing in 3D and should be closely supervised to avoid prolonged viewing without rest.

  • Page 58: Charging Time

    You must recharge a battery pack when it becomes discharged. Procedures To recharge a battery pack, connect the AC adaptor to the DC IN 19V jack and plug the other end into a working outlet. The DC IN/Battery indicator glows amber while the battery is being charged. Charging Time The following table shows the approximate time required to charge an exhausted battery fully.

  • Page 59: Monitoring Battery Capacity

    Charge the battery until the DC IN/Battery indicator glows white. Repeat these steps two or three times until the battery recovers normal capacity. Monitoring battery capacity Remaining battery power can be monitored using the following methods. Clicking the battery icon on the Windows Taskbar Via the Battery Status in the Windows Mobility Center window Wait at least 16 seconds after turning on the computer before trying to monitor the remaining operating time.

  • Page 60: Lan

    Batteries exhausted time When you turn off the power of your computer with batteries fully charged, the batteries exhaust within the following approximate period. Battery type Sleep Mode Shut Down Mode Battery pack (32Wh, 4 about 22 hours about 28 days cell) Battery pack (45Wh, 4 about 30 hours...

  • Page 61: Lan Cable Types

    The Link speed (10/100/1000 megabits per second) changes automatically depending on the network conditions (connected device, cable or noise and so on). LAN cable types The computer must be configured properly before connecting to a LAN. Logging onto a LAN using the computer’s default settings could cause a malfunction in LAN operation.

  • Page 62: Memory Media

    Plug one end of the cable into the LAN jack. Press gently until you hear the latch click into place. Figure 4-5 Connecting the LAN cable 1. LAN jack 2. LAN cable Plug the other end of the cable into a LAN hub connector or router. Check with your LAN administrator and hardware or software vendor before using or configuring a network connection.

  • Page 63: Media Care

    Points to note about the memory media card SD/SDHC/SDXC memory cards comply with SDMI (Secure Digital Music Initiative), which is a technology adopted to prevent unlawful copy or playback of digital music. For this reason, you cannot copy or play back protected material on another computer or other device, and you cannot reproduce any copyrighted material except for your personal enjoyment.

  • Page 64: Inserting Memory Media

    The card is designed so that it can be inserted only one way. Do not try to force the card into the slot. Do not leave a card partially inserted in the slot. Press the card until you hear it click into place. Set the write-protect switch to the lock position, if you do not want to record data.

  • Page 65: Removing Memory Media

    Press the memory media gently to ensure a firm connection is made. The memory media will be partially out of the slot. Figure 4-7 Inserting memory media 1. Memory media slot 2. Memory media Product appearance depends on the model you purchased. Make sure that the memory media is oriented properly before you insert it.

  • Page 66: Connecting An External Display

    External displays allow you to share your desktop or extend the desktop area. Connecting an external display Your computer comes with a built-in display, but you can also connect other external displays via available ports on the computer. Some models might include the Triple Monitor function that can display image on Triple Monitor independently.
  • Page 67 The HDMI out port HDMI (High-Definition Multimedia Interface) port digitally transfers both video and audio data without reducing the quality. HDMI-compatible external display devices including televisions can be connected via the HDMI port. Some models can support ultra high definition (3840 x 2160 pixels) display on compatible external display devices via HDMI output port.

  • Page 68: Wireless Display

    1. Click Control Panel -> Hardware and Sound -> Sound under Windows System in the Apps view. 2. In the Playback tab, select the playback device which you want to switch to. 3. To use the internal speakers on your computer, select Speakers. To use the television or the external monitor that you have connected to the computer, select a different playback device.

  • Page 69: Changing The Display Settings

    In the Settings charm, click Change PC settings -> PC and devices -> Devices. Click Add a device. Your computer starts searching for the Wireless display device. After the Wireless display device is searched, follow the on-screen instructions to finish connection. After the connection is established, the name of the Wireless display device will appear under Projectors.

  • Page 70: Optional Toshiba Accessories

    Optional TOSHIBA Accessories To make your computer even more powerful and convenient to use, you can add a number of options and accessories. For reference, the following list details some of the items that are available from your reseller or...

  • Page 71: Realtek Hd Audio Manager

    On the Enhancements tab, select the sound effects you would like, and click Apply. Realtek HD Audio Manager You can confirm and change the audio configuration using the Realtek HD Audio Manager. To launch the Realtek HD Audio Manager: Click Control Panel -> Hardware and Sound -> Realtek HD Audio Manager under Windows System in the Apps view.
  • Page 72 To open the Screen Resolution dialog, click Control Panel -> Appearance and Personalization -> Display -> Change display settings under Windows System in the Apps view. If you are running some applications (for example a 3D application or video playback), you might see some disturbance, flickering, or frame dropping on your screen.

  • Page 73: Chapter 5 Utilities And Advanced Usage

    For details on this utility, see the help file. TOSHIBA Password This utility allows you to set a password in order Utility to restrict access to the computer. To access this utility, click Password Utility under TOSHIBA group in the Apps view. User's Manual...
  • Page 74 To access this utility, click System Settings under TOSHIBA group in the Apps view. TOSHIBA Setup TOSHIBA Setup Utility is a BIOS setup utility that Utility provides you a menu-based user interface so that you can easily view and change BIOS settings.

  • Page 75: Special Features

    Windows Store applications are not included in the setup files above but can be downloaded from Windows Store. Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use. User's Manual...
  • Page 76 Access each function using the following procedures. To access the Power Options, click Control Panel -> System and Security -> Power Options under Windows System in the Apps view. Display automatic This feature automatically cuts off power to the computer's display panel when there is no power off keyboard input for a specified time, with power being restored the next time a key is pressed.
  • Page 77 Sleep Mode If you have to interrupt your work, you can use this feature to allow you to turn off power to the computer without exiting from your software. Data is maintained in the computer's main memory so that when you next turn on the power, you can continue working right where you left off.

  • Page 78: Toshiba Password Utility

    Passwords set by the TOSHIBA Password Utility function are different from the Windows password. User Password To start the utility, click the following items under TOSHIBA group in the Apps view: Password Utility -> User Password User authentication might be required to validate user rights when using TOSHIBA Password Utility to delete or change passwords, and so on.

  • Page 79: Supervisor Password

    To end the BIOS Setup, press F10, and then select Yes to accept the changes. The computer will restart. If you forget your HDD User Password, TOSHIBA will NOT be able to assist you, and your HDD will be rendered COMPLETELY and PERMANENTLY INOPERABLE.

  • Page 80: Toshiba System Settings

    To run TOSHIBA System Settings, click System Settings under TOSHIBA group in the Apps view. The TOSHIBA System Settings window contains a number of tabs to allow specific functions of the computer to be configured. In addition there are also three buttons: OK, Cancel and Apply.

  • Page 81: Usb Charge

    Sleep Mode, Hibernation Mode, or shutdown state. To set USB Sleep and Charge feature, click System Settings -> Sleep and Charge under TOSHIBA group in the Apps view. Move the slider to enable or disable the Sleep and Charge function.
  • Page 82 External devices connected to the USB bus power (DC5V) function that interfaces with the power ON/OFF of the computer might always be in an operational state. When there is a current overflow of the external devices connected to the compatible ports, USB bus power (DC5V) supply might be stopped for safety reasons.

  • Page 83: System On Cdp Charge

    “System ON CDP Charge Mode” and “USB Sleep and Charge function”. TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor application proactively monitors a number of system functions such as power consumption, battery health (for models with battery), and the system cooling, informing you of significant system conditions.

  • Page 84: Starting The Toshiba Pc Health Monitor

    You can disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via Uninstall a program in the Control Panel.

  • Page 85: System Recovery

    A message is displayed if any changes which might interfere with the operation of the program are detected. Follow the instructions displayed on-screen in the message. System Recovery There is a hidden partition allocated on the Hard Disk Drive for the System Recovery Options in the event of a problem.
  • Page 86 Insert the first blank disc into the optical disc drive tray, or insert the USB Flash Memory into one available USB port. Click Recovery Media Creator under TOSHIBA group in the Apps view. After Recovery Media Creator starts, select the type of media and the title you wish to copy, and then click the Create button.

  • Page 87: Recovery Hard Disk Drive

    Recovery Media. However, if you have already created a "Recovery Media", you can use it to restore the recovery partition. If you have not created "Recovery Media", contact TOSHIBA support for assistance. Restoring the pre-installed software from the Recovery Hard Disk Drive A portion of the total Hard Disk Drive space is configured as a hidden recovery partition.
  • Page 88 Select Reset your PC. Follow the on-screen instructions to finish the recovery. You can also perform the restoration through PC settings in the operating system: Click the Settings charm and click Change PC settings. Click Update and recovery under PC settings and then click Recovery.

  • Page 89: Troubleshooting

    In reality many problems can be solved simply, but a few might require help from TOSHIBA Support. If you find you need to consult others, be prepared to describe the problem in as much detail as possible.

  • Page 90: Analyzing The Problem

    Always try to make detailed notes of your observations and keep them in a permanent error log - this helps you to describe your problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made helps to identify the problem faster.

  • Page 91: If Something Goes Wrong

    Before using a peripheral device or application software that is not an authorized TOSHIBA part or product, make sure that the device or software can be used with your computer. Use of incompatible devices might cause injury or might damage your computer.

  • Page 92: Hardware And System Checklist

    Verify that the computer is on by looking at the Power indicator. If the indicator is glowing, the computer is on. Also, try turning the computer off and then on. If you are using an AC adaptor, verify that the computer is receiving power from the external power source by looking at the DC IN/Battery indicator.

  • Page 93: Overheating Power Down

    If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact TOSHIBA Support. AC power If you have trouble turning on the computer with the AC adaptor connected, check the status of the DC IN/Battery indicator.
  • Page 94 Refer to your software documentation to ensure garbled that it is not remapping the keyboard in any way (remapping involves changing or reassigning the function of each key). If you are still unable to use the keyboard, you should contact TOSHIBA Support. User's Manual...

  • Page 95: Internal Display Panel

    - if so remove it and try to start the Drive computer again. If this has no effect, check the Boot Priority Options setting within the TOSHIBA System Settings. Slow performance The files on the Hard Disk Drive might be fragmented.

  • Page 96: Memory Media Card

    If you are still unable to resolve the problem, contact TOSHIBA Support. Pointing device If you are using a USB mouse, you should also refer to both the mouse section and the documentation supplied with your mouse.

  • Page 97: Usb Mouse

    Sound -> Mouse under Windows System in sensitive enough. the Apps view. If you are still unable to resolve the problem, contact TOSHIBA Support. USB mouse Problem Procedure On-screen pointer In this instance, the system might be busy. Try...

  • Page 98: Usb Device

    If you are still unable to resolve the problem, contact TOSHIBA Support. USB device In addition to the information in this section, also refer to the documentation supplied with your USB device.
  • Page 99 Sleep and Charge Enable the Sleep and Charge function in the function. TOSHIBA System Settings. When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply might be stopped for safety reasons.

  • Page 100: Sound System

    Volume cannot be adjusted during Windows start up or shut down. If you are still unable to resolve the problem, contact TOSHIBA Support. External monitor Also refer to Operating Basics, and to the documentation supplied with your monitor for further information.
  • Page 101 Display error occurs Check that the cable connecting the external monitor to the computer is firmly attached. If you are still unable to resolve the problem, contact TOSHIBA Support. Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the LAN hub.

  • Page 102: Wireless Lan

    Bluetooth device is turned Check to ensure that no optional Bluetooth Adaptor is installed in the computer. The built-in Bluetooth hardware cannot operate simultaneously with another Bluetooth controller. If you are still unable to resolve the problem, contact TOSHIBA Support. User's Manual 6-14...

  • Page 103: Toshiba Support

    TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you might need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience might be related to software or the operating system so it is important that you investigate other sources of assistance first.

  • Page 104: Appendix Specifications

    Chapter 7 Appendix Specifications This section summarizes the technical specifications of the computer. Physical Dimensions The following physical dimensions do not include parts that extend beyond the main body. The physical dimensions might vary depending on the model you purchased. Size Approximately 344 (w) x 242.9 (d) x 23.0/24.0 (h) millimeters...

  • Page 105: External Rgb Monitor Port Pin Assignment

    Computer 19V DC External RGB monitor port pin assignment Signal Name Description Red Video Signal Green Video Signal Blue Video Signal Reserved Reserved Ground Ground Ground Ground Power Supply Ground Reserved Reserved Serial Data Signal HSYNC Horizontal Sync Signal VSYNC Vertical Sync Signal Serial Clock Signal I/O (I): Input to computer...

  • Page 106: Certification Agencies

    Current rating: Minimum 2.5 amperes Certification agencies China: U.S. and Canada: UL listed and CSA certified No. 18 AWG, Type SVT or SPT-2 Australia: Japan: DENANHO Europe: Austria: Italy: Belgium: CEBEC The Netherlands: KEMA Denmark: DEMKO Norway: NEMKO Finland: FIMKO Sweden: SEMKO France:...

  • Page 107: Information For Wireless Devices

    Australia Europe AS approved Approved by the appropriate agency Canada China CSA approved CCC approved Information for Wireless Devices Wireless Technology Interoperability The Wireless LAN is compatible with other LAN systems Direct Sequence Spread Spectrum (DSSS) /Orthogonal Frequency Division Multiplexing (OFDM) radio technology, and is compliant to: The IEEE 802.11 Standard on Wireless LANs (Revision a/b/g/n, b/g/n or Revision a/b/g/n/ac), as defined and approved by the Institute of...

  • Page 108: Wireless Devices And Your Health

    Because Wireless products operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes that Wireless products are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.

  • Page 109: Card Specifications

    If this occurs, the outsider might illegally access your system, eavesdrop, or cause the loss or destruction of stored data. TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Card Specifications Compatibility IEEE 802.11 Standard for Wireless LANs...

  • Page 110: Bluetooth Wireless Technology

    Radio Frequency Band 5 GHz (5150-5850 MHz) (Revision a and n) Band 2.4 GHz (2400-2483.5 MHz) (Revision b/g and n) The range of the wireless signal is related to the transmit rate of the wireless communication. Communications at lower transmit range might travel larger distances.

  • Page 111: Radio Links

    Radio links You can easily establish links between two or more devices, with these links being maintained even if the devices are not within a line-of-sight of each other. Radio Regulatory Information The Wireless device must be installed and used in strict accordance with the manufacturer’s instructions as described in the user documentation that comes with the product.
  • Page 112 Russian Limited e.i.r.p 100mW. Permitted to use Federation: only for indoor applications, closed industrial and warehouse areas, and on board aircraft. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight.
  • Page 113 check the current channel of operation. If operation is occurring outside of the allowable frequencies for outdoor use, as listed above, the user must contact the applicable national spectrum regulator to request a license for outdoor operation. Canada - Industry Canada (IC) This device complies with RSS-210 of the Industry Canada Rules.
  • Page 114 The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada’s website www.hc-sc.gc.ca Taiwan Article 12...
  • Page 115 If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations.

  • Page 116: Device Authorization

    Device Authorization This device obtains the Technical Regulation Conformity Certification and it belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Telecommunications Business Law of Japan. ® ® Intel Centrino Wireless-N 7265 Wireless LAN and Bluetooth The Name of the radio equipment: 7265NGWBN DSP Research, Inc.

  • Page 117: Legal Footnotes

    If you use this equipment in the countries/regions which are not listed in the following table, contact TOSHIBA Support. As of December 2014 Austria Belgium Bulgaria Canada Cyprus Czech Rep Denmark Estonia Finland France Germany Greece Hong Kong Hungary Iceland...
  • Page 118 For optimum performance, use your computer product only under recommended conditions. Read additional restrictions in your product documentation. Contact TOSHIBA technical service and support, refer to TOSHIBA support section for more information.

  • Page 119: Battery Life

    Published battery life numbers are achieved on select models and configurations tested by TOSHIBA at the time of publication. Recharge time varies depending on usage. Battery might not charge while computer is consuming full power.

  • Page 120: Vcci Class B Information (Japan Only)

    electromagnetic environment, obstacles, access point design and configuration, and client design and software/hardware configurations. The actual transmission speed is lower than the theoretical maximum speed. Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media. VCCI Class B Information (Japan Only) この装置は、クラスＢ情報技術装置です。この装置は、家庭環境で使...
  • Page 121 The names "OpenSSL Toolkit" and "OpenSSL Project" must not be used to endorse or promote products derived from this software without prior written permission. For written permission, please contact openssl-core@openssl.org. Products derived from this software may not be called "OpenSSL" nor may "OpenSSL"...
  • Page 122 Copyright remains Eric Youngs, and as such any Copyright notices in the code are not to be removed. If this package is used in a product, Eric Young should be given attribution as the author of the parts of the library used. This can be in the form of a textual message at program startup or in documentation (online or textual) provided with the package.

  • Page 123: Freetype License Issues

    FreeType License Issues The FreeType Project LICENSE ---------------------------- 2006-Jan-27 Copyright 1996-2002, 2006 by David Turner, Robert Wilhelm, and Werner Lemberg Introduction ============ The FreeType Project is distributed in several archive packages; some of them may contain, in addition to the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project.
  • Page 124 ============ 0. Definitions -------------- Throughout this license, the terms `package`, `FreeType Project`, and `FreeType archive` refer to the set of files originally distributed by the authors (David Turner, Robert Wilhelm, and Werner Lemberg) as the `FreeType Project`, be they named as alpha, beta or final release. `You` refers to the licensee, or person using the project, where `using` is a generic term including compiling the project`s source code as well as linking it to form a `program` or `executable`.
  • Page 125 Redistribution in binary form must provide a disclaimer that states that the software is based in part of the work of the FreeType Team, in the distribution documentation. We also encourage you to put an URL to the FreeType web page in your documentation, though this isn`t mandatory.

  • Page 126: Index

    Index AC adaptor Equipment checklist 2-1 additional 4-25 External monitor connecting 2-3 problems 6-12 DC IN 19V jack 3-2 Graphics Processing Unit Battery 3-11 extending life 4-15 monitoring capacity 4-14 save mode 5-4 Hard disk drive Bluetooth 7-7 automatic power off 5-4 HDMI out port 3-4 Cleaning the computer 1-12 Cooling vents 3-4, 3-5, 3-9...
  • Page 127 4-19 down 6-5 removing 4-20 Power 6-4 Real-Time Clock 6-6 Sound system 6-12 Memory media slot 4-17 TOSHIBA support 6-15 Touch Pad 6-8 Moving the computer 1-12 USB device 6-10 USB mouse 6-9 MultiMediaCard removing 4-20 Recovery hard disk drive 5-15...
  • Page 128 Video RAM 3-10 Web Camera 3-7 Wireless communication 7-5 User's Manual Index-3...

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