Revision A: • MXZ-3C24NA, MXZ-3C30NA and MXZ- 4C36NA have been added. Please void OBH702. INDOOR UNIT OUTDOOR UNIT No. OBH702 utilized REVISED EDITION-A SERVICE MANUAL R410A Models MXZ-3C24NA MXZ-3C30NA Indoor unit service manual MSZ-FE·NA Series (OBH542) MXZ-4C36NA MSZ-GE·NA Series (OBH548) MFZ-KA·NA Series (OBH568)
Revision A: • MXZ-3C24NA, MXZ-3C30NA and MXZ-4C36NA have been added. Use the specifi ed refrigerant only Never use any refrigerant other than that specified. Doing so may cause a burst, an explosion, or fire when the unit is being used, serviced, or disposed of.
PART NAMES AND FUNCTIONS MXZ-3C24NA MXZ-3C30NA MXZ-4C36NA Air inlet (Back and side) Air outlet Drain outlet MXZ-5C42NA MXZ-2C20NAHZ MXZ-3C24NAHZ MXZ-3C30NAHZ Air inlet (Back and side) Air outlet Drain outlet OBH702A...
NOISE CRITERIA CURVES MXZ-3C24NA MXZ-3C30NA FAN SPEED FUNCTION SPL(dB LINE FAN SPEED FUNCTION SPL(dB LINE High Cooling High Cooling High Heating High Heating NC-70 NC-70 NC-60 NC-60 NC-50 NC-50 NC-40 NC-40 NC-30 NC-30 APPROXIMATE APPROXIMATE THRESHOLD OF THRESHOLD OF HEARING FOR...
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MXZ-5C42NA MXZ-2C20NAHZ FAN SPEED FUNCTION SPL(dB LINE FAN SPEED FUNCTION SPL(dB LINE High Cooling High Cooling High Heating High Heating NC-70 NC-70 NC-60 NC-60 NC-50 NC-50 NC-40 NC-40 NC-30 NC-30 APPROXIMATE APPROXIMATE THRESHOLD OF THRESHOLD OF HEARING FOR HEARING FOR NC-20 NC-20 CONTINUOUS...
REFRIGERANT SYSTEM DIAGRAM MXZ-3C24NA Unit: inch (mm) MXZ-3C30NA R.V.coil Refrigerant flow in heating Refrigerant flow in cooling Accumulator Compressor Service port High pressure switch Compressor shell Muffler temperature thermistor Service port RT62 Union Header(Gas) Stop valve Indoor unit A 4-way valve...
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Operating Range MXZ-3C24NA MXZ-3C30NA Indoor intake air temperature Outdoor intake air temperature Maximum 95°FDB, 71°FWB 115°FDB Cooling Minimum 67°FDB, 57°FWB 14°FDB Maximum 80°FDB, 67°FWB 75°FDB, 65°FWB Heating Minimum 70°FDB, 60°FWB 6°FDB, 5°FWB MAX. REFRIGERANT PIPING LENGTH & PIPE SIZE SELECTION...
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MXZ-4C36NA Unit: inch (mm) R.V.coil Refrigerant flow in heating Refrigerant flow in cooling Accumulator Compressor Service port High pressure switch Compressor shell Muffler temperature thermistor Service port RT62 Union Header(Gas) Stop valve 4-way valve Indoor unit A (with service port) Indoor unit B Header (Evaporator) muffler...
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Operating Range MXZ-4C36NA Indoor intake air temperature Outdoor intake air temperature Maximum 95°FDB, 71°FWB 115°FDB Cooling Minimum 67°FDB, 57°FWB 14°FDB Maximum 80°FDB, 67°FWB 75°FDB, 65°FWB Heating Minimum 70°FDB, 60°FWB 6°FDB, 5°FWB MAX. REFRIGERANT PIPING LENGTH & PIPE SIZE SELECTION MXZ-4C36NA Piping length each indoor unit (a, b, c, d) 82 ft.
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Unit: inch (mm) MXZ-5C42NA R.V.coil Refrigerant flow in heating Refrigerant flow in cooling Accumulator Compressor Compressor shell Service port temperature Oil separator thermistor RT62 High pressure switch Union Service port Header(Gas) Indoor unit A 4-way valve Indoor unit B Stop valve Header(Evaporator) (with service port) Indoor unit C...
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Operating Range MXZ-5C42NA Indoor intake air temperature Outdoor intake air temperature Maximum 95°FDB, 71°FWB 115°FDB Cooling Minimum 67°FDB, 57°FWB 14°FDB Maximum 80°FDB, 67°FWB 75°FDB, 65°FWB Heating Minimum 70°FDB, 60°FWB 6°FDB, 5°FWB MAX. REFRIGERANT PIPING LENGTH & PIPE SIZE SELECTION MXZ-5C42NA Piping length each indoor unit (a, b, c, d, e) 82 ft.
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Unit: inch (mm) MXZ-2C20NAHZ R.V.coil Refrigerant flow in heating Refrigerant flow in cooling Accumulator Compressor Compressor shell Service port temperature Oil separator thermistor RT62 High pressure switch Union Header(Gas) Service port 4-way valve Indoor unit A Stop valve Header(Evaporator) (with service port) Outdoor Capillary tube 2-way...
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Operating Range MXZ-2C20NAHZ Indoor intake air temperature Outdoor intake air temperature Maximum 95°FDB, 71°FWB 115°FDB Cooling Minimum 67°FDB, 57°FWB 14°FDB Maximum 80°FDB, 67°FWB 75°FDB, 65°FWB Heating Minimum 70°FDB, 60°FWB -12°FDB, -13°FWB MAX. REFRIGERANT PIPING LENGTH & PIPE SIZE SELECTION MXZ-2C20NAHZ Piping length each indoor unit (a, b) 82 ft.
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MXZ-3C24NAHZ Unit: inch (mm) MXZ-3C30NAHZ R. V. coil Refrigerant flow in heating Refrigerant flow in cooling Accumulator Compressor Compressor shell Service port temperature Oil separator thermistor RT62 High pressure switch Union Header(Gas) Service port Indoor unit A 4-way valve Stop valve Header(Evaporator) (with service port) Indoor unit B...
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Operating Range MXZ-3C24NAHZ MXZ-3C30NAHZ Indoor intake air temperature Outdoor intake air temperature Maximum 95°FDB, 71°FWB 115°FDB Cooling Minimum 67°FDB, 57°FWB 14°FDB Maximum 80°FDB, 67°FWB 75°FDB, 65°FWB Heating Minimum 70°FDB, 60°FWB -12°FDB, -13°FWB MAX. REFRIGERANT PIPING LENGTH & PIPE SIZE SELECTION MXZ-3C24NAHZ MXZ-3C30NAHZ Piping length each indoor unit (a, b, c) 82 ft.
PUMPING DOWN When relocating or disposing of the air conditioner, pump down the system following the procedure below so that no refriger- ant is released into the atmosphere. 1) Turn off the breaker. 2) Connect the gauge manifold valve to the service port of the stop valve on the gas pipe side of the outdoor unit. 3) Fully close the stop valve on the liquid pipe side of the outdoor unit.
DATA Model MXZ-3C24NA Indoor type Non-Duct (06+06+09) Duct (09+09+09) Item Unit Cooling Heating Cooling Heating Total Capacity Btu/h 22,000 25,000 23,600 24,600 – – – – – Input 1.62 1.75 2.10 1.90 Electrical Power supply (V, phase, Hz) 208/230, 1, 60...
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Model MXZ-4C36NA Indoor type Non-Duct (09+09+09+09) Duct (09+09+09+09) Item Unit Cooling Heating Cooling Heating Total Capacity Btu/h 35,400 36,000 34,400 34,400 – – – – – Input 3.76 3.02 3.94 3.10 Electrical Power supply (V, phase, Hz) 208/230, 1, 60 circuit Input 3.672...
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Model MXZ-5C42NA Indoor type Non-Duct (06+09+09+09+09) Duct (09+09+09+09+09) Item Unit Cooling Heating Cooling Heating Capacity Btu/h 40,500 45,000 37,500 41,000 Total Input 4.41 3.58 4.17 3.47 Power supply (V, phase, Hz) 208/230, 1, 60 Input 4.300 3.465 3.870 3.270 Electrical circuit Comp.
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Model MXZ-3C24NAHZ Indoor type Non-Duct (06+06+09) Duct (09+09+09) Item Unit Cooling Heating Cooling Heating Capacity Btu/h 22,000 25,000 23,600 24,600 Total Input 1.63 1.73 2.36 1.88 Power supply (V, phase, Hz) 208/230, 1, 60 Input 1.564 1.661 2.180 1.760 Electrical circuit Comp.
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8-1. OPERATING RANGE (1) POWER SUPPLY Guaranteed Voltage Model Rating MXZ-3C24NA MXZ-2C20NAHZ MXZ-3C30NA MXZ-3C24NAHZ Min. 198 V 208 V 230 V Max. 253 V 208/230 V 60 Hz 1 Outdoor unit MXZ-4C36NA MXZ-3C30NAHZ MXZ-5C42NA (2) OPERATION Intake air Indoor Outdoor...
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MXZ-3C24NA MXZ-3C30NA MXZ-4C36NA MXZ-5C42NA MXZ-2C20NAHZ MXZ-3C24NAHZ MXZ-3C30NAHZ The standard specifications apply only to the operation of the air conditioner under normal conditions. Since operating conditions vary according to the areas where these units are installed, the following information has been pro- vided to clarify the operating characteristics of the air conditioner under the conditions indicated by the performance curve.
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MXZ-5C42NA MXZ-2C20NAHZ MXZ-3C24NAHZ MXZ-3C30NAHZ Cooling capacity (at Rated frequency) 11.3 13.8 13.5 17.1 15.6 Indoor intake air Wet-bulb 10.5 12.7 12.4 15.8 14.4 temperature(°F) 11.7 11.4 14.5 13.2 10.7 10.5 13.2 12.1 12.0 10.9 10.7 Outdoor intake air Dry-bulb temperature(°F) Total input (Cooling : at Rated frequency Indoor intake air Wet-bulb...
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8-3. CAPACITY AND INPUT CORRECTION BY MEANS OF INVERTER OUTPUT FREQUENCY (OUTDOOR UNIT: MXZ-3C24NA MXZ-3C30NA MXZ-4C36NA) 1. 06-class unit in single operation <HEAT>Total input <COOL>Total input <HEAT>Capacity <COOL>Capacity Frequency Frequency Frequency Frequency 2. 09-class unit in single operation <HEAT>Capacity <HEAT>Total input <COOL>Total input...
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(OUTDOOR UNIT: MXZ-5C42NA MXZ-2C20NAHZ MXZ-3C24NAHZ MXZ-3C30NAHZ) 1. 06-class unit in single operation <HEAT>Total input <COOL>Total input <HEAT>Capacity <COOL>Capacity Frequency Frequency Frequency Frequency 2. 09-class unit in single operation <HEAT>Capacity <HEAT>Total input <COOL>Capacity <COOL>Total input Frequency Frequency Frequency Frequency 3. 12-class unit in single operation <HEAT>Total input <COOL>Total input <HEAT>Capacity...
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8-4. OUTDOOR LOW PRESSURE AND OUTDOOR UNIT CURRENT 1. 06-class unit in single operation (OUTDOOR UNIT : MXZ-3C24NA MXZ-3C30NA MXZ-4C36NA) (1) COOL operation Data is based on the condition of indoor <How to work fixed-frequency operation> humidity 50% 1. Set emergency switch to COOL or HEAT. The switch is located Air flow speed : High on indoor unit.
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2. 09-class unit in single operation (OUTDOOR UNIT : MXZ-3C24NA MXZ-3C30NA MXZ-4C36NA) (1) COOL operation Data is based on the condition of indoor <How to work fixed-frequency operation> humidity 50% 1. Set emergency switch to COOL or HEAT. The switch is located Air flow speed : High on indoor unit.
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3. 12-class unit in single operation (OUTDOOR UNIT : MXZ-3C24NA MXZ-3C30NA MXZ-4C36NA) (1) COOL operation Data is based on the condition of indoor <How to work fixed-frequency operation> humidity 50% 1. Set emergency switch to COOL or HEAT. The switch is located Air flow speed : High on indoor unit.
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4. 15-class unit in single operation (OUTDOOR UNIT : MXZ-3C24NA MXZ-3C30NA MXZ-4C36NA) (1) COOL operation Data is based on the condition of indoor <How to work fixed-frequency operation> humidity 50% 1. Set emergency switch to COOL or HEAT. The switch is located Air flow speed : High on indoor unit.
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5. 18-class unit in single operation (OUTDOOR UNIT : MXZ-3C24NA MXZ-3C30NA MXZ-4C36NA) (1) COOL operation Data is based on the condition of indoor <How to work fixed-frequency operation> humidity 50% 1. Set emergency switch to COOL or HEAT. The switch is located Air flow speed : High on indoor unit.
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6. 24-class unit in single operation (OUTDOOR UNIT : MXZ-3C30NA MXZ-4C36NA) (1) COOL operation Data is based on the condition of indoor <How to work fixed-frequency operation> humidity 50% 1. Set emergency switch to COOL or HEAT. The switch is located Air flow speed : High on indoor unit.
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7. 06-class unit in single operation (OUTDOOR UNIT : MXZ-5C42NA MXZ-2C20NAHZ MXZ-3C24NAHZ MXZ-3C30NAHZ) (1) COOL operation Data is based on the condition of indoor <How to work fixed-frequency operation> humidity 50% 1. Set emergency switch to COOL or HEAT. The switch is located Air flow speed : High on indoor unit.
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8. 09-class unit in single operation (OUTDOOR UNIT : MXZ-5C42NA MXZ-2C20NAHZ MXZ-3C24NAHZ MXZ-3C30NAHZ) (1) COOL operation Data is based on the condition of indoor <How to work fixed-frequency operation> humidity 50% 1. Set emergency switch to COOL or HEAT. The switch is located Air flow speed : High on indoor unit.
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9. 12-class unit in single operation (OUTDOOR UNIT : MXZ-5C42NA MXZ-2C20NAHZ MXZ-3C24NAHZ MXZ-3C30NAHZ) (1) COOL operation Data is based on the condition of indoor <How to work fixed-frequency operation> humidity 50% 1. Set emergency switch to COOL or HEAT. The switch is located Air flow speed : High on indoor unit.
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10. 15-class unit in single operation (OUTDOOR UNIT : MXZ-5C42NA MXZ-2C20NAHZ MXZ-3C24NAHZ MXZ-3C30NAHZ) (1) COOL operation Data is based on the condition of indoor <How to work fixed-frequency operation> humidity 50% 1. Set emergency switch to COOL or HEAT. The switch is located Air flow speed : High on indoor unit.
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11. 18-class unit in single operation (OUTDOOR UNIT : MXZ-5C42NA MXZ-3C24NAHZ MXZ-3C30NAHZ) (1) COOL operation Data is based on the condition of indoor <How to work fixed-frequency operation> humidity 50% 1. Set emergency switch to COOL or HEAT. The switch is located Air flow speed : High on indoor unit.
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12. 24-class unit in single operation (OUTDOOR UNIT : MXZ-5C42NA MXZ-3C30NAHZ) (1) COOL operation Data is based on the condition of indoor <How to work fixed-frequency operation> humidity 50% 1. Set emergency switch to COOL or HEAT. The switch is located Air flow speed : High on indoor unit.
SERVICE FUNCTIONS MXZ-3C24NA MXZ-3C30NA MXZ-4C36NA MXZ-5C42NA MXZ-2C20NAHZ MXZ-3C24NAHZ MXZ-3C30NAHZ 10-1. PRE-HEAT CONTROL If moisture gets into the refrigerant cycle, or when refrigerant is liquefied and collected in the compressor, it may interfere the start-up of the compressor. To improve start-up condition, the compressor is energized even while it is not operating.
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10-2. AUTO LINE CORRECTING Outdoor unit has an auto line correcting function which automatically detects and corrects improper wiring or piping. Improper wiring or piping can be automatically detected by pressing the piping/wiring correction switch (SW871). When improper wiring or piping is detected, wiring lines are corrected. This will be completed in about 10 to 20 minutes.
TROUBLESHOOTING MXZ-3C24NA MXZ-3C30NA MXZ-4C36NA MXZ-5C42NA MXZ-2C20NAHZ MXZ-3C24NAHZ MXZ-3C30NAHZ 11-1. CAUTIONS ON TROUBLESHOOTING 1. Before troubleshooting, check the following: 1) Check the power supply voltage. 2) Check the indoor/outdoor connecting wire for miswiring. 2. Take care of the following during servicing.
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2. Flow chart of the detailed outdoor unit failure mode recall function Operational procedure The outdoor unit might be abnormal. Check if outdoor unit is abnormal according to the following procedures. Make sure that the remote controller is set to the failure mode recall function. 1 Regardless of normal or abnormal condition, 2 short beeps are emitted as the signal is received.
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3. Outdoor unit failure mode table LED indication The left lamp of Indoor/ (Outdoor P.C. OPERATION IN- Abnormal point outdoor unit Condition Remedy board) DICATOR lamp (Failure mode/protection) failure mode (Indoor unit) recall function LED 1 LED 2 None (Normal) Lighted Lighted 2-time fl...
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11-3. INSTRUCTION OF TROUBLESHOOTING • Check the indoor unit with referring to the indoor unit service manual, and confirm that there is any problem in the indoor unit. Then, check the outdoor unit with referring to this page. Operation start Check the outdoor unit LED indicator.
P.C. board. • Refer to 11-6. "Check of bus-bar voltage". Low out side tempera- The ambient became 10.4°F or less. ture protection(cooling) The ambient became 1.4°F or less. (MXZ-3C24NA, 11 times Not lighted — Low out side tempera- MXZ-3C30NA, MXZ-4C36NA, MXZ-5C42NA) ture protection(Heating) The ambient became -18°F or less.
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Indication Abnormal point / Con- Symptom Condition Remedy dition LED1(Red) LED2(Yellow) 21 'Outdoor unit A failure occurs 3 consecutive times within 30 13 times Not lighted Outdoor fan motor • Refer to 11-6. "Check of outdoor fan motor". stops and seconds after the fan gets started.
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Compressor Measure the resistance between terminals using a tester. (Winding temperature: 14°F ~ 104°F) Normal (Each phase) MXZ-3C24NA MXZ-3C30NA MXZ-4C36NA Measure the resistance between terminals using a tester. (Winding temperature: 14°F ~ 104°F) Normal (Each phase) MXZ-5C42NA MXZ-2C20NAHZ MXZ-3C24NAHZ MXZ-3C30NAHZ Outdoor fan motor Measure the resistance using a tester.
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11-6. TROUBLESHOOTING FLOW Outdoor unit does not operate. Check of power supply Check the main power supply circuit for proper connections. Turn ON the power supply. Is there voltage of 208/230 VAC in the Check the power supply cable. power supply terminal block? Is the output voltage from the outdoor Replace the outdoor control P.C.
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• When unit cannot operate neither by the remote controller nor by EMERGENCY OPERATION switch. Indoor unit does not operate. • When OPERATION INDICATOR lamp flashes ON and OFF in every 0.5-second. Outdoor unit does not operate. How to check miswiring and serial signal error (when outdoor unit does not work) Turn OFF the power supply.
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The cooling operation or heating operation does not operate. Check of R.V. coil CNAC Outdoor control CN712 P.C. board 1. Disconnect the lead wire leading to the compressor. Outdoor power 2. 3 minutes after turning ON the power supply, start EMERGENCY CNAC2 P.C.
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• When cooling, heat exchanger of non-operating indoor unit frosts. • When heating, non-operating indoor unit gets warm. Check of LEV CN791 Turn ON the power supply to the outdoor unit after checking LEV coil is CN792 Outdoor mounted to the LEV body securely. CN793 control CN794...
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• When heating, room does not get warm. • When cooling, room does not get cool. How to check inverter/compressor Disconnect the terminal of the compressor or the connector (CNMC) between the compressor and the outdoor power P.C. board. 3 minutes after the power supply is turned ON, start EMERGENCY OPERATION.
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• When thermistor is abnormal. Check of outdoor thermistors Replace the thermistor except RT64. Disconnect the connector in the following table and Abnormal In case that RT64 is abnormal, replace the measure the resistance of the thermistor to check outdoor power P.C. board since RT64 is combined whether the thermistor is normal or not.
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• Fan motor does not operate or stops operating shortly after starting the operation. Check of outdoor fan motor Disconnect CNF1 and measure the CNF1 Outdoor control resistance of the outdoor fan motor. P.C. board Is the resistance of outdoor fan motor Measuring points Resistance Replace the outdoor fan motor.
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• When the operation frequency does not go up from the lowest frequency. Check of HPS Outdoor control CN63H P.C. board 1. Disconnect the connector CN63H in the outdoor control P.C. board. 2. Check the resistance of HPS after 1 minute has passed since the outdoor unit power supply was turned OFF. Infinity Replace HPS.
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Defrost thermistor (RT61) 11-7. TEST POINT DIAGRAM AND VOLTAGE Ambient temperature thermistor (RT65) Outdoor heat exchanger temperature 1. Outdoor control P.C. board thermistor (RT68) MXZ-3C24NA MXZ-3C30NA Serial signal 12 ~ 24 V 230 VDC Room A MXZ-4C36NA MXZ-5C42NA Room B Room C Room D Room E...
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2. Outdoor power P.C. board MXZ-3C24NA MXZ-3C30NA MXZ-4C36NA Output to drive compressor CN171 Fin temperature thermistor CN152 (RT64) Signal Transmission (From Outdoor Control P.C. board) 5 VDC pulse wave Connect to earth CNAC2 208/230 VAC Output F1 FUSE T6.3AL250V 208/230 VAC...
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2. Outdoor power P.C. board MXZ-5C42NA MXZ-2C20NAHZ MXZ-3C24NAHZ MXZ-3C30NAHZ CNDC Bus-bur voltage 290 - 370 VDC CN171 Output to drive compressor CNAC1 Connect to earth Fin temperature thermistor 208/230 V Output (RT64) F1 FUSE T6.3AL250V CN152 F2 FUSE Signal T6.3AL250V Transmission (From Outdoor Control P.C.
Pull the terminal while pull out the terminal pushing the locking slowly. Locking lever lever. Connector 12-1. MXZ-3C24NA MXZ-3C30NA MXZ-4C36NA Photos : MXZ-4C36NA NOTE: Turn OFF the power supply before disassembly. OPERATING PROCEDURE PHOTOS 1. Removing the panels Photo 1...
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OPERATING PROCEDURE PHOTOS 2. Removing the outdoor control P.C. board, the reac- Photo 4 tor and the outdoor power P.C. board Catches of the PB cover (1) Remove the top panel and the service panel (Refer to 1). (2) Disconnect the power supply and indoor/outdoor connect- ing wire.
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OPERATING PROCEDURE PHOTOS 3. Removing the fan motor Photo 7 (1) Remove the top panel, the service panel, and the front panel (Refer to 1). Propeller fan (2) Disconnect the power supply and indoor/outdoor connect- ing wire. (3) Disconnect the connector CNF1 on the outdoor control P.C. board.
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OPERATING PROCEDURE PHOTOS 5. Removing the expansion valve Photo 9 (1) Remove the top panel, and the service panel (Refer to 1). (2) Disconnect the power supply and indoor/outdoor connect- ing wire. (Gas recovery is not required if the unit is pumped down.) (3) Remove the LEV coils.
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12-2. MXZ-5C42NA MXZ-2C20NAHZ MXZ-3C24NAHZ MXZ-3C30NAHZ Photos : MXZ-3C30NAHZ NOTE: Turn OFF the power supply before disassembly. OPERATING PROCEDURE PHOTOS Photo 1 1. Removing the panels Screws of the top panel (1) Remove the screws fixing the top panel, and remove the top panel.
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OPERATING PROCEDURE PHOTOS Screw 2. Removing the outdoor control P.C. board, the reac- Photo 4 of the tor and the outdoor power P.C. board electrical (1) Remove the top panel, the service panel and the front parts panel (Refer to 1). (2) Disconnect the power supply and indoor/outdoor connect- Screws ing wire.
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OPERATING PROCEDURE PHOTOS 3. Removing the fan motor Photo 9 (1) Remove the top panel, the service panel, and the front Screw of the panel (Refer to 1). Screws of the outdoor fan motor VB fixture (2) Disconnect the power supply and indoor/outdoor connect- ing wire.