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Toshiba PORTEGE M780 Maintenance Manual
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Toshiba PORTEGE M780 Maintenance Manual

Toshiba PORTEGE M780 Maintenance Manual

Personal computer
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Table of Contents

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See also: User Manual
Toshiba Personal Computer
PORTEGE M780 Maintenance Manual
First edition January 2010
TOSHIBA CORPORATION
File Number 960-809
[CONFIDENTIAL]
Downloaded from LpManual.com Manuals

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Summary of Contents for Toshiba PORTEGE M780

  • Page 1 Toshiba Personal Computer PORTEGE M780 Maintenance Manual First edition January 2010 TOSHIBA CORPORATION File Number 960-809 [CONFIDENTIAL] Downloaded from LpManual.com Manuals...
  • Page 2 © 2010 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed with respect to the use of the information contained herein.
  • Page 3 NOTE: “Note” contains general information that relates to your safe maintenance service. Improper repair of the computer may result in safety hazards. Toshiba requires service technicians and authorized dealers or service providers to ensure the following safety precautions are adhered to strictly.
  • Page 4 The manual is divided into the following parts: Chapter 1 Hardware Overview describes the PORTEGE M780 system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems. Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service.
  • Page 5 Text that you are instructed to type in is shown in the boldface type below: DISKCOPY A: B: The display Text generated by the computer that appears on its display is presented in the type face below: Format complete System transferred PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] Downloaded from LpManual.com Manuals...

  • Page 6: Table Of Contents

    2.5-inch Hard Disk Drive.................... 19 Optical Drive (ODD) ....................22 Keyboard........................25 TFT Color Display...................... 26 Power Supply ......................27 Batteries ........................30 1.9.3 RTC battery......................... 32 1.10 AC Adapter ......................... 33 PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] Downloaded from LpManual.com Manuals...
  • Page 7 Touch screen Troubleshooting................. 2-59 2.18 Sound Troubleshooting.................... 2-61 2.19 Bridge media Slot Troubleshooting ................. 2-63 2.20 PCI ExpressCard Slot Troubleshooting ..............2-64 2.21 Fingerprint sensor Troubleshooting................. 2-65 2.22 3G Troubleshooting: Not Used................2-69 PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] Downloaded from LpManual.com Manuals...
  • Page 8 Wireless LAN Test Program (Intel-made a/b/g/n Setting up of REF PC) (Not Used) 3- 3.28 Wireless LAN Test Program on DUT PC (Intel-made)........... 3-78 3.30 Sound Test program....................3-89 3.31 SETUP ........................3-90 3.33 . Starting TOSHIBA Test & Diagnostic ..............3-98 viii PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] Downloaded from LpManual.com Manuals...
  • Page 9 4.22 HDD cable/Bluetooth cable ..................4-62 4.23 MDC ........................4-63 4.24 ExpressCard ......................4-65 4.25 Battery cable holder ....................4-67 4.26 Pen holder assembly ....................4-68 4.27 Sensor board......................4-69 PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] Downloaded from LpManual.com Manuals...
  • Page 10 Keyboard Scan/Character Codes ..............D-1 Appendix E Key Layout.....................E-1 Appendix F Wiring Diagrams.................... F-1 Appendix G BIOS rewrite Procedures ................G-1 Appendix H EC/KBC rewrite Procedures ................. H-1 Appendix I Reliability......................I-1 PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] Downloaded from LpManual.com Manuals...

  • Page 11: Chapter 1 Hardware Overview

    1 Hardware Overview Chapter 1 Hardware Overview PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] Downloaded from LpManual.com Manuals...
  • Page 12 1 Hardware Overview [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 13 LCD Module..................25 Power Supply ......................26 Batteries ........................29 1.9.1 Main Battery..................29 1.9.2 Battery Charging Control ..............30 1.9.3 RTC battery ................... 31 1.10 AC Adapter ......................... 32 PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] Downloaded from LpManual.com Manuals...
  • Page 14 Table 1-7 Battery specifications .................... 29 Table 1-8 Time required for charges ..................30 Table 1-9 Data preservation time................... 31 Table 1-10 RTC battery charging/data preservation time ............. 31 Table 1-11 AC adapter specifications..................32 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 15: Features

    There some models and options. Refer to the Parts List for the configuration of each model and options.  Microprocessor ® The Toshiba PORTEGE M780 Series Personal Computer is equipped with an Intel Processor. The PC comes in with one of the following speeds: Intel® Arrandale Processor...
  • Page 16 Two DDR3-1066 SDRAM slots. Memory modules can be installed to provide a maximum of 8GB. Memory modules are available in 1024MB, 2048MB and 4096MB sizes.  Chipset The Toshiba PORTEGE M780 Series Personal Computer is Equipped with Intel Ibex peak QM57 .  VGA Controller The internal graphics controller in Intel Processor(Core i*) is used..
  • Page 17 This port has eSATA (External Serial ATA) function. Some models are equipped with a eSATA/USB combo port. A Charge power supply (When a computer is power-on or sleep) to USB ports on the left side of computer. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] Downloaded from LpManual.com Manuals...
  • Page 18  RJ45 LAN jack  External monitor port  DC IN 15V jack  Security lock slot  Universal Serial Bus 2.0 port (four)  DVI port [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 19 When it is enabled, Bluetooth provides the wireless personal area network environment which is safe and trustworthy, that is quick and easy. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] Downloaded from LpManual.com Manuals...
  • Page 20 - ESC/Rotation button - Windows-Security tablet button - Wireless Assist button - Wireless Presentation button  3G(Some models) The computer is equipped with PCI Express Mini Card type 3G card 1-10 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 21: Figure 1-1 Front Of The Computer

    1 Hardware Overview The front of the computer is shown in figure 1-1. Figure 1-1 Front of the computer PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 1-11 Downloaded from LpManual.com Manuals...

  • Page 22: Figure 1-2 System Unit Configuration

    1 Hardware Overview The system unit configuration is shown in figure 1-2. Figure 1-2 System unit configuration 1-12 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 23: System Unit Block Diagram

    1 Hardware Overview System Unit Block Diagram Figure 1-3 is a block diagram of the system unit. Figure 1-3 System unit block diagram PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 1-13 Downloaded from LpManual.com Manuals...
  • Page 24 1 Hardware Overview The system unit is composed of the following major components:  Microprocessor ® The Toshiba PORTEGE M780 Series Personal Computer is equipped with an Intel Processor. The PC comes in with one of the following speeds: Intel® Arrandale Processor...
  • Page 25 8GB. Memory modules are available in 1024MB, 2048MB and 4096MB sizes. - 204-pin slot - DDR3-1066 support  Chipset The Toshiba PORTEGE M780 Series Personal Computer is Equipped with Intel Ibex peak QM57 .  VGA Controller The internal graphics controller in Intel Processor(Core i*) is used.
  • Page 26  Wireless LAN  One PCI Express Mini Card slot1 Intel 802.11(a/b/g/n):13ch-Puma Peak 2x2 MOW-HMC Atheros 802.11(b/g/n)13ch-HB95 MOW-HMC  Supports Wireless Communication SW  Bluetooth  V2.1 module  Antenna built-in 1-16 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 27  Thermistor (Crestline-GM, memory, ODD, HDD, 3G:not used )  Fingerprints sensor: Authen Tec maid  3G (Not Used) • 3G card in the PCI Express Mini card slot PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 1-17 Downloaded from LpManual.com Manuals...

  • Page 28: Inch Floppy Disk Drive (Usb External)

    (G8AC0000B320) Items 720KB mode 1.44MB mode Data transfer rate FDD part 250K bits/second 500K bits/second Full speed mode (12M bits/second) Disk rotation speed 300rpm Track density 5.3 track/mm (135TPI) 1-18 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 29: Inch Hard Disk Drive

    Data transfer speed (Mb/s) To/Form Media 116.2 MB/s Max To/Form Host 150 MB/s (Genli) Data buffer size (MB/s) Positioning Time(read and Read: 12ms seek time) Motor startup time (s) PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 1-19 Downloaded from LpManual.com Manuals...
  • Page 30 7,200 Data transfer rate 1245 Disk-buffer to/from media(Mbps) Buffer-host data transfer 3.0/1.5 max. (Ggit/sec) Data buffer size 16384KB Positioning Time(read and Read: 12ms seek time) Motor startup time (s) 1-20 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 31: Table 1-3 2.5-Inch Hdd Specifications

    320GB Speed (RPM) 5,400 Internal transfer speed 464-1148 typ (Mb/s) Host transfer rate (Gbit/sec) Data buffer size(Kbyte) 8192 Positioning Time(read and Read: 12ms seek time) Motor startup time (s) PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 1-21 Downloaded from LpManual.com Manuals...

  • Page 32: Optical Drive (Odd)

    The DVD Super Multi drive accommodates either 12 cm (4.72-inch) or 8 cm (3.15-inch) CD- ROM, DVD-ROM, CD-R, CD-RW, DVD-R, DVD+R, DVD-RW, DVD+RW, DVD-RAM, DVD-R DL and DVD+R DL. The specifications are listed in Table 1-4. Figure 1-6 DVD Super Multi drive 1-22 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 33: Table 1-4 Dvd Super Multi Drive Specifications

    DVD:DVD-ROM, DVD-R, DVD+R, DVD-RW DVD+RW, DVD-RAM Supported Formats CD: Sound CD, CD-ROM, CD-R, CD-RW, Multi-session (Photo CD, CD extra) DVD:DVD-ROM, DVD-Video, DVD-R, DVD-R DL, DVD+R, DVD+R DL, DVD-RW, DVD+RW, DVD-RAM PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 1-23 Downloaded from LpManual.com Manuals...

  • Page 34: Keyboard

    JIS. The keyboard is connected to membrane connector on the system board and controlled by the keyboard controller. Figure 1-7 is a view of the keyboard. See Appendix E about a layout of the keyboard. Figure 1-7 Keyboard 1-24 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 35: Tft Color Display

    Table 1-5 LCD module specifications Specifications Item 12.1-inch WXGA TFT (TMD G33C0005W110) Number of Dots 1,280(W) x 800(H) Dot spacing (mm) 0.204(H) x 0.204(V) Display range (mm) 261.12(H) x 163.2(V) PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 1-25 Downloaded from LpManual.com Manuals...

  • Page 36: Power Supply

    6. Provides more accurate detection of a low battery. 7. Calculates the remaining battery capacity. 8. Controls the transmission of the status signal of the main battery. The power supply output rating is specified in Table 1-6. 1-26 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 37: Table 1-6 Power Supply Output Rating

    × DDR3-SDRAM 0.75 MR0R75- ○ ○ ○ × × × DDR3-SDRAM 1.05 1R05M- ○ /× × × × × × (G)MCH, JTAG M-E3V ○ × × × × × PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 1-27 Downloaded from LpManual.com Manuals...
  • Page 38 M5V& ○ ○ ○ ○ ○ × LED, EC/KBC, Dock ○ ○ ○ ○ ○ × EC/KBC, GPIO Expander, Acceleration sensor, AMP,TPM 2.0-3.6 ○ ○ ○ ○ ○ ○ 1-28 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 39: Batteries

    The removable main battery pack is the computer’s main power source when the AC adaptor is not attached. The main battery maintains the state of the computer when the computer enters in sleep mode. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 1-29 Downloaded from LpManual.com Manuals...

  • Page 40: Table 1-8 Time Required For Charges

    If any of the following occurs, the battery charge process stops. 1. The battery becomes fully charged. 2. The AC adaptor or battery is removed. 3. The battery or output voltage is abnormal. 1-30 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 41: Table 1-9 Data Preservation Time

    Table 1-10 lists the charging time and data preservation period of the RTC battery. Table 1-10 RTC battery charging/data preservation time Status Time Charging Time (power on) 8 hours Data preservation period (full charge) 30 days PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 1-31 Downloaded from LpManual.com Manuals...

  • Page 42: Ac Adapter

    G71C000A5210 (2-pin) G71C000A6210 (3-pin) Power 75W (Peak 90W) Input voltage 100V/240V Input frequency 50Hz to 60Hz Input current 1.3 A(MAX) (100V-240V) B Output voltage Output current 5A (Peak 6A)) 1-32 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 43 Troubleshooting Procedures Chapter 2 Troubleshooting Procedures PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] Downloaded from LpManual.com Manuals...

  • Page 44: Chapter 2 Troubleshooting Procedures

    Troubleshooting Procedures [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 45 Procedure 1 Diagnostic Test Program Execution Check....2-40 2.7.2 Procedure 2 Connector Check and Replacement Check.....2-40 Touch pad Troubleshooting ..................2-41 2.8.1 Procedure 1 Diagnostic Test Program Execution Check....2-41 2.8.2 Procedure 2 Connector Check and Replacement Check.....2-42 PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] Downloaded from LpManual.com Manuals...
  • Page 46 2.19.1 Procedure 1 Check on Windows OS...........2-63 2.19.2 Procedure 2 Connector Check and Replacement Check.....2-63 2.20 PCI ExpressCard Slot Troubleshooting ..............2-64 2.21 Fingerprint sensor Troubleshooting..............2-65 2.22 3G Troubleshooting: Not Used................2-69 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 47 Table 2-3 Error code......................2-16 Table 2-4 Debug port error status (1/2) pending ..............2-27 Table 2-5 FDD error code and status...................2-32 Table 2-6 2.5” Hard disk drive error code and status............2-38 PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] Downloaded from LpManual.com Manuals...

  • Page 48: Troubleshooting

    2. Implements for debugging port check  Toshiba MS-DOS system FD  RS-232C cross cable  Test board with debug port test cable  PC for displaying debug port test result [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 49 2.3 Power Supply Troubleshooting. (1) Cable connection is described in the figure as line. (2) Pin connection is described in the figure as arrow. <e.g> Connection of modem PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] Downloaded from LpManual.com Manuals...

  • Page 50: Troubleshooting Flowchart

    Before going through the flowchart steps, verify the following:  Ask him or her to enter the password if a password is registered.  Verify with the customer that Toshiba Windows is installed on the hard disk. Non- Windows operating systems can cause the computer to malfunction.
  • Page 51 Troubleshooting Procedures Figure 2-1 Troubleshooting flowchart (1/2) PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] Downloaded from LpManual.com Manuals...
  • Page 52 Troubleshooting Procedures Figure 2-1 Troubleshooting flowchart (2/2) 2-10 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 53 13. If an error is detected on the Tablet Pen test, perform the Tablet Pen Troubleshooting Procedures in Section 2.16. 14. If an error is detected on the Touch screen test, perform the Touch screen Troubleshooting Procedures in Section 2.17. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 2-11 Downloaded from LpManual.com Manuals...
  • Page 54 17. If a malfunction is detected on the PCI ExpressCard, perform the PCI ExpressCard Troubleshooting Procedures in Section 2.20. 18. If a malfunction is detected on the fingerprint sensor, perform the Fingerprint Sensor Troubleshooting Procedures in Section 2.21. 2-12 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 55: Power Supply Troubleshooting

    Blinks orange once The system is driven by only a battery and the battery level (at being switched on) is low. Doesn’t light Any condition other than those above. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 2-13 Downloaded from LpManual.com Manuals...
  • Page 56 Check 2 If the DC IN icon does not light, go to Procedure 3. Check 3 If the battery icon does not light orange or blue, go to Procedure 4. NOTE: Use a supplied AC adapter G71C000A5210 (2-pin)/ G71C000A6210 (3-pin). 2-14 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 57: Procedure 2 Error Code Check

    Interval between data bits Off for half second The error code begins with the least significant digit. Example: Error code 11h (Error codes are given in hexadecimal format.) Start PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 2-15 Downloaded from LpManual.com Manuals...
  • Page 58 Current from the DC power supply is over 0.5A when there is no load. The compensation value of [0A] is not within the limits from design data (± 481mA). 2-16 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 59: Main Battery

    E5V voltage is under 4.50V when the computer is powered on. E5V voltage is under 4.50V when the computer is booting up. E5V voltage is under 4.50V when EV power is maintained. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 2-17 Downloaded from LpManual.com Manuals...
  • Page 60 Error code Meaning PPV voltage is over 1.68V. PPV voltage is under 0.00V when the computer is powered on. PPV voltage is under 0.55V when the computer is booting up. 2-18 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 61 Error code Meaning PTV voltage is over 1.26V. PTV voltage is under 0.00V when the computer is powered on. PTV voltage is under 0.55V when the computer is booting up. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 2-19 Downloaded from LpManual.com Manuals...
  • Page 62  Connect a new AC adapter and AC power cord. If the problem still occurs, go to Procedure 5. Check 3 In the case of error code 21h:  Go to Procedure 3. Check 4 For any other errors, go to Procedure 5. 2-20 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 63: Procedure 3 Connection Check

    Check 3 Make sure the battery pack is installed in the computer correctly. If the battery is properly installed and the battery icon still does not light, go to Procedure 4. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 2-21 Downloaded from LpManual.com Manuals...

  • Page 64: Procedure 4 Charging Check

    Battery pack may be faulty. Replace it with a new one. If the problem still occurs, perform Check 2. Check 2 System board may be faulty. Replace it with a new one. 2-22 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 65: System Board Troubleshooting

    Procedure 1 and continue with the other procedures as instructed. The procedures described in this section are: Procedure 1: Message Check Procedure 2: Debugging Port Check Procedure 3: Diagnostic Test Program Execution Check Procedure 4: Replacement Check PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 2-23 Downloaded from LpManual.com Manuals...

  • Page 66: Procedure 1 Message Check

    The following error message appears when data stored in RAM under the resume function is lost because the battery has become discharged or the system board is damaged. Go to Procedure 3. WARNING: RESUME FAILURE. PRESS ANY KEY TO CONTINUE. 2-24 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 67 (17) PIC #2 ERROR (18) KBC ERROR (19) HDC ERROR (20) HDD #0 ERROR (21) HDD #1 ERROR (22) NO FDD ERROR (23) TIMER INTERRUPT ERROR (24) RTC UPDATE ERROR PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 2-25 Downloaded from LpManual.com Manuals...

  • Page 68: Procedure 2 Debugging Port Check

    6. When the D port status is FFFFh (normal status), go to Procedure 4. 7. When the D port status falls into any status in Table 2-4, execute Check 1. 2-26 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 69 BIOSROM IC3000/IC3002 (BIOS ROM) Bootblock Completion of updating of F00C BIOSROM IC3000/IC3002 (BIOS ROM) Boot block End of Boot Block processin F00D BIOSROM IC3000/IC3002 (BIOS ROM) g. IRT shift PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 2-27 Downloaded from LpManual.com Manuals...
  • Page 70 ROM), CN1400, CN1410 (RAM Conn.) end of option ROM CN1400, CN1410 (RAM F114 execution Conn.) Determination of a boot devi CN1400, CN1410 (RAM F115 Conn.) F116 SC initialization start IC3200 (EC/KBC) 2-28 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 71 If any other D port status error code is displayed, perform Procedure 3. D port error code is as follows: Error code Contents F003h or F004h SC initialization error F00Bh BIOS update error F117h Exception check error F121h Clock generator error PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 2-29 Downloaded from LpManual.com Manuals...

  • Page 72: Procedure 3 Diagnostic Test Program Execution Check

    2.4.4 Procedure 4 Replacement Check System board may be faulty. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and replace system board with a new one. 2-30 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 73: Usb Fdd Troubleshooting

    Procedure 2. Detailed operation is given in Chapter 3, Tests and Diagnostics. If the test program cannot be executed on the computer, go to Procedure 3. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 2-31...

  • Page 74: Procedure 2 Diagnostic Test Program Execution Check

    “write enable”. If any other message appears, perform Check 2. Write protected Check 2 Make sure the floppy disk is formatted correctly. If it is, go to Procedure 3. 2-32 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 75: Procedure 3 Connector Check And Replacement Check

    1. Cable can not be disconnected from the connector. 2. Cable is connected straight to the connector. 3. Cable is connected all the way seated in the connector. 4. Cable or connector can not be broken. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 2-33 Downloaded from LpManual.com Manuals...
  • Page 76 Check 4 Check 4 System board and USB / Sound board may be faulty. Replace it with a new one following the steps in Chapter 4, Replacement Procedures. 2-34 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 77: Hdd Troubleshooting

    User’s Manual. 2.6.1 Procedure 1 Partition Check Insert the Toshiba DOS system disk and start the computer. Perform the following checks: Check 1 Input C: and press Enter. If you cannot change to drive C, go to Check 2. If you can change to drive C, go to Procedure 2.

  • Page 78: Procedure 2 Message Check

    2.5” HDD(s) and the connector(s) of system board may be defective (Refer to the steps described in Chapter 4, Replacement Procedures for disassembling.). Insert HDD(s) to the connector(s) firmly. If it is (or they are) firmly connected, go to Procedure 3. 2-36 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 79: Procedure 3 Format Check

    If HDD is formatted, set the 2.5” HDD partition using DOS FDISK command. If you cannot format the 2.5” HDD using the Tests and Diagnostic program, go to Procedure 4. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 2-37 Downloaded from LpManual.com Manuals...

  • Page 80: Procedure 4 Diagnostic Test Program Execution Check

    HDD - DRIVE NOT READY HDD - WRITE FAULT HDD - STATUS ERROR HDD - BAD SECTOR HDD - ACCESS TIME ERROR HDD - NO HDD HDD - DMA CRC ERROR 2-38 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 81: Procedure 5 Connector Check And Replacement Check

    Chapter 4, Replacement Procedures and check the operation. If the problem still exists, perform Check 3. Check 3 System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 2-39 Downloaded from LpManual.com Manuals...

  • Page 82: Keyboard Troubleshooting

    Chapter 4, Replacement Procedures. If the problem still occurs, perform Check 3. Check 3 System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. 2-40 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 83: Touch Pad Troubleshooting

    3, Tests and Diagnostics, for more information on how to perform the test program. If an error occurs, go to Procedure 2. If an error does not occur, touch pad is functioning properly. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 2-41...
  • Page 84 Chapter 4, Replacement Procedures. If the problem still occurs, perform Check 4. Check 4 System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. 2-42 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 85: Display Troubleshooting

    Make sure the LCD cable is securely connected to CN5601 on the system board. If the connection is loose, reconnect firmly and restart the computer. If there is still an error, go to Procedure 3. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 2-43...
  • Page 86 Check 3 Check 3 The display controller on the system board may be damaged. Replace the system board with a new one following the instructions in Chapter 4, Replacement Procedures. 2-44 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 87: Optical Disk Drive Troubleshooting

    Make sure the SATA ODD is firmly connected to CN1910 on the system board. If any of the connections are loose, reconnect firmly and repeat Procedure 1. If there is still an error, go to Check 2. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 2-45 Downloaded from LpManual.com Manuals...
  • Page 88 Chapter 4, Replacement Procedures. If the problem still exists, perform Check 3. Check 3 System board may be faulty. Replace it with new one following the instructions in Chapter 4, Replacement Procedure. 2-46 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 89: Modem Troubleshooting

    Make sure the following connections are firmly connected. If any connector is disconnected, connect it firmly and return to Procedure 1. If the problem still occurs, perform Check 2. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 2-47 Downloaded from LpManual.com Manuals...
  • Page 90 Replacement Procedure. If the problem still occurs, perform Check 4. Check 4 System board may be faulty. Replace it with a new one following the instruction in Chapter 4, Replacement Procedure. 2-48 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 91: Lan Troubleshooting

    LAN cable may be faulty. Replace it with a new one. If the problem still occurs, perform Check 3. Check 3 System board may be faulty. Replace it with a new one following the instruction in Chapter 4, Replacement Procedure. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 2-49 Downloaded from LpManual.com Manuals...

  • Page 92: Wireless Lan Troubleshooting

    LAN. Perform the test following the instructions described in Chapter 3, Tests and Diagnostics. If the computer passes the test, the function is correctly working. If the computer does not pass the test, perform Procedure 2. 2-50 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 93 Wireless LAN card. If wireless LAN antenna cables are not connected properly, connect them firmly and perform Procedure 1. If the problem still occurs, go to the procedure 3. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 2-51...

  • Page 94: Procedure 3 Replacement Check

    Chapter 4, Replacement Procedures. If the problem still occurs, perform Check 3. Check3 System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. 2-52 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 95: Bluetooth Troubleshooting

    Make sure the Bluetooth is firmly connected to CN4440 on the system board. If any of the connections are loose, reconnect firmly and repeat Procedure 1. If there is still an error, go to Check 2. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 2-53...
  • Page 96 Chapter 4, Replacement Procedures. If the problem still exists, perform Check 4. Check 4 The system board may be damaged. Replace it with a new one following the 2-54 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 97: Web Camera Troubleshooting

    The web camera may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures and check the operation. If the problem still exists, perform Check 3. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 2-55 Downloaded from LpManual.com Manuals...
  • Page 98 Procedures. If the problem still exists, perform Check 4. Check 4 The system board may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. 2-56 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 99: Tablet Pen Troubleshooting

    Check 2 The tablet pen might be defective. Replace the tablet pen with a new one and check if the tablet pen is working properly. If there is still an error, execute Procedure 3. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 2-57...
  • Page 100 Procedures. If the problem still exists, perform Check 4. Check 4 The system board may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. 2-58 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 101: Touch Screen Troubleshooting

    Make sure the “click” function works properly when you touch the display with the finger. If it does not work properly, go to Procedure 2. When both the functions work correctly, the touch screen is not defective. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 2-59...
  • Page 102 Procedures and check the operation. If the problem still exists, perform Check 3. Check 4 The system board may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. 2-60 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 103: Sound Troubleshooting

    The connection of sound system is shown in the following figure. As the connection may be defective, disassemble the computer and check each connection. If the problem still occurs, go to Procedure 3. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 2-61...
  • Page 104 Chapter 4, Replacement Procedures. If the problem still occurs, perform Check Check 5 System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. 2-62 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 105: Bridge Media Slot Troubleshooting

    Chapter 4 Replacement Procedures. If the problem continues, perform Check 3. Check 3 System board may be faulty. Replace it with a new one following the step in Chapter 4 Replacement Procedures. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 2-63 Downloaded from LpManual.com Manuals...

  • Page 106: Pci Expresscard Slot Troubleshooting

    (3) Make sure that the following device is recognized on the Device Manager window. USB 2.0 5in1 ExpressCard USB Device (4) After confirmation, take a “Safety Remove” procedure and pull out the USB2.0 5in1 ExpressCard. 2-64 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 107: Fingerprint Sensor Troubleshooting

    2. Slide slowly your finger from the first joint to fingertip at constant speed. When not recognized, adjust the speed. Fingerprint Fingerprint sensor sensor PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 2-65 Downloaded from LpManual.com Manuals...
  • Page 108 Once the fingerprint is successfully read for the third time, the message successfully combined will be displayed beneath the fingerprint images. Click the Next button. 2-66 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 109 When not authenticated well, warning message appears. If you fail continually ten times or more, you can not use the fingerprint authentication about one minute. When not authenticated, type the password to logon to Windows. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 2-67...
  • Page 110 Procedures. If the problem still exists, perform Check 4. Check 4 The system board may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. 2-68 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 111: Troubleshooting: Not Used

    The test program for EU870DT1 should use the WINDOWS version. If the computer passes the test, the function is correctly working. If the computer does not pass the test, perform Procedure 2. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 2-69 Downloaded from LpManual.com Manuals...
  • Page 112 Check 3. Check 3 The system board may be defective or damaged. Replace the board with a new one following the instructions in Chapter 4, Replacement Procedures. 2-70 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 113: Tests And Diagnostics

    Tests and Diagnostics Chapter 3 Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] Downloaded from LpManual.com Manuals...
  • Page 114 Tests and Diagnostics [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 115 Error Code and Error Status Names................. 3-41 3.19 Hard Disk Test Detail Status ................... 3-44 3.20 ONLY ONE TES ..................... 3-46 3.20.1 Program Description ................3-46 3.20.2 Operations ..................3-46 3.21 Head Cleaning......................3-60 PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] Downloaded from LpManual.com Manuals...
  • Page 116 Maintenance (WinPE&FreeDos) Test Program Operation ........3-97 3.32.1 . Outline ....................3-97 3.32.2 Outline of Specification ..............3-97 3.33 . Starting TOSHIBA Test & Diagnostic ..............3-98 3.33.1 Starting from CD ................3-98 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 117 Details of HTML Log File ............... 3-184 3.37 Maintenance (WinPE&FreeDos) Test Program Supplementary Information ..3-190 3.37.1 Outline ....................3-190 3.37.2 Notices and Restrictions (Win PE T&D) ......... 3-190 3.37.3 Notices and Restrictions (Freedos) ..........3-191 PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] Downloaded from LpManual.com Manuals...
  • Page 118 Table 3-1 Subtest names (1/2) .................... 3-18 Table 3-2 Error codes and error status names (1/3)............3-41 Table 3-3 Hard disk controller status register contents ............3-44 Table 3-4 HDC Error register contents................3-45 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 119: The Diagnostic Test

     SYSTEM TEST  MEMORY TEST  KEYBOARD TEST  DISPLAY TEST  FLOPPY DISK TEST  PRINTER TEST ［It is not supported ］  ASYNC TEST  HARD DISK TEST PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] Downloaded from LpManual.com Manuals...

  • Page 120: H/W (Hardware) Initial Information Setting Tool

     A cleaning kit to clean the floppy disk drive heads (Head Cleaning)  An external display supporting monitor ID (Expansion test)  A CD test media TOSHIBA CD-ROM TEST DISK or ABEX TEST CD-ROM (Sound test)  A DVD test media (DVD-ROM TEST DISK TSD-1) (Sound test) ...

  • Page 121: Heatrun Test Program

     The Diagnostics Disk (Main T&D) 3.1.3 Heatrun test program The heatrun test starts automatically after the selection. You will need the following equipment to perform this program.  The Diagnostics Disk (Main T&D) PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] Downloaded from LpManual.com Manuals...

  • Page 122: Executing The Diagnostic Test

    2. After replacing the system board, execute the subtest04 “DMI information recovery” and subtest08 “System configuration display” in 3.4 Setting of the hardware configuration in order to copy the DMI information and system information from the floppy disk. 3-10 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 123: Diagnostics Menu (T&D)

    Set the highlight bar to 3, and press Enter. The following DIAGNOSTIC TEST MENU will appear: TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTICS MENU : 1 - DIAGNOSTIC TEST 2 – ONLY ONE TEST...
  • Page 124 Set the highlight bar to 1, and press Enter. The following DIAGNOSTIC TEST MENU will appear: TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTIC TEST MENU : 1 - SYSTEM TEST 2 - MEMORY TEST...
  • Page 125 Selecting YES of TEST LOOP increases the pass counter by one, each time the test cycle ends and restarts the test cycle. Selecting NO returns the process to the subtest menu after the test is complete. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-13...

  • Page 126: H/W Initial Information Setting Tool

    For more details on this test, refer to the section 3.3. 3.2.3 Heatrun test program Heatrun test starts executing the same subtest as 3.23 RUNNING TEST. For more details on this test, refer to the section 3.4. 3-14 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 127: Setting Of The Hardware Configuration

    5. “Enter Bundle Number?” is displayed. Input the computer’s PCN/Bundle number and press Enter. (e.g. PMSREQ3Q34H/S0123456789) 6. “Write data OK (Y/N)?” is displayed. To write the DMI information to the Flash ROM, press Y, and then Enter. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-15 Downloaded from LpManual.com Manuals...
  • Page 128 This subtest writes all the DMI data in the floppy disk into the new PCB. NOTE: Since the data of UUID is updated every time when this subtest, DMI information recovery, is done, the saved UUID data is not written. 3-16 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 129: Heatrun Test

    When the heatrun test ends, following message appears in the display. ************************************************ HEATRUN TEST END ************************************************ Press any key to continue... Press any key and return to the startup menu. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-17 Downloaded from LpManual.com Manuals...

  • Page 130: Subtest Names

    Gradation & Mode test for VGA All dot on/off for LCD “H” pattern display LCD Brightness FLOPPY DISK Sequential read Sequential read/write Random address/data Write specified address Read specified address 3-18 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 131 Real time Backup memory Real time carry NDP test EXPANSION PCMCIA wraparound [Not supported] RGB monitor ID CD-ROM Sequential read /DVD-ROM Read specified address Random address/data RW 1point W/R/C PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-19 Downloaded from LpManual.com Manuals...

  • Page 132: System Test

    *** Test Fan Revolution High speed Start Make sure the fan rotates at high speed, then press Enter. After a while, the fan rotating will stop. Subtest 03 Geyserville 3-20 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 133 UUID Number : XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Model Number : XXXXXX-XXXXX PCN/BND Number : XXXXXXXXXX Press [Enter] to EXIT To exit this subtest and return to the SYSTEM test menu, press Enter. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-21 Downloaded from LpManual.com Manuals...

  • Page 134: Memory Test

    Data: FFh, FFh, FFh, FFh, FFh, 00h, 00h, 00h, 00h, FFh, FFh, FFh, 00h, FFh, 00h, 00h, FFh, 00h, 00h, FFh, FFh, FFh, FFh, 00h, 00h, 00h, AAh 3-22 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 135: Keyboard Test

    Appendix D. KEYBOARD TEST IN PROGRESS 302000 Scan code Character code Keytop Ins Lock Caps Lock Num Lock Scroll Lock Ctrl Left Shift Right Shift PRESS [Enter] KEY PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-23 Downloaded from LpManual.com Manuals...

  • Page 136: Display Test

    This subtest displays bands of gradations for mixed colors, then for red, green, and blue. Next, it displays eight solid colors full screen: red, semi-red, green, semi-green, blue, semi-blue, white, and semi-white. Each color displays for three seconds. 3-24 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 137 All dot on/off for LCD This subtest displays an all-white screen then an all-black screen. The display changes automatically every three seconds, then returns to the DISPLAY TEST menu. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-25 Downloaded from LpManual.com Manuals...
  • Page 138 Super-Bright —> Bright —> Semi-Bright —> Bright —> Super-Bright After displaying with Super-Bright of LCD brightness, return to the DISPLAY TEST menu. Subtest 08 LCD EDID Information (not use) Subtest 09 External EDID read/compare (not use) 3-26 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 139: Floppy Disk Test

    01 - Sequential read 02 - Sequential read/write 03 - Random address/data 04 - Write specified address 05 - Read specified address 99 - Exit to DIAGNOSTIC TEST MENU PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-27 Downloaded from LpManual.com Manuals...
  • Page 140 This subtest writes the data specified by an operator to a specified track, head, and address. Subtest 05 Read specified address This subtest reads data from a track, head, and address specified by an operator. 3-28 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 141: Printer Test

    Subtest 01 Ripple Pattern This subtest prints characters for codes 20h through 7Eh line-by-line while shifting one character to the left at the beginning of each new line. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-29 Downloaded from LpManual.com Manuals...
  • Page 142 This subtest checks the output and bi-directional modes of the data control and status lines through the parallel port wraparound connector (34M741986G01). (Both output and bi-directional modes are tested.) 3-30 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 143: Async Test

    Wraparound (board) NOTE: To execute this subtest, a RS-232C wraparound connector must be connected to the RS-232C port. This subtest checks the data send/receive function through the wraparound connector. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-31 Downloaded from LpManual.com Manuals...

  • Page 144: Hard Disk Test

    3. This message is used to select whether or not the HDD status is displayed on the screen. The HDC status is described in section 3.20. Select 1 or 2. Detail status display (1:no, 2:yes) 3-32 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 145 3. Random Subtest 03 Random address/data This subtest writes random data in a random length to random addresses. This data is then read and compared to the original data. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-33 Downloaded from LpManual.com Manuals...
  • Page 146 Subtest 09 W-R-C specified address This subtest writes data to a specified cylinder and head on the HDD, then reads the data and compares it to the original data. 3-34 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 147: Real Timer Test

    Writes 1-bit of “off” data (FEh through 7Fh) to address 0Eh through 7Fh Writes the data pattern AAh and 55h to the address 0Eh to 7Fh Then the subtest reads and compares this data with the original data. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-35...
  • Page 148 The real time increments are automatically executed and the following is displayed: Current date : 01-01-2000 Current time : 00:00:00 PRESS [Enter] KEY TO EXIT TEST To exit the test, press Enter. 3-36 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 149: Ndp Test

    If exists, the bit is “1”. Test only when the high-speed operation processor exists. Subtest 01 NDP test This test checks the following functions of NDP:  Control word  Status word  Bus  Addition  Multiplication PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-37 Downloaded from LpManual.com Manuals...

  • Page 150: Expansion Test

    00004 40,80 Wait line (40<xx<80) 00005 Other lines (BSY#, BVD1) NN=21, 00 NOTE: Select the subtest number01, The following message will appear: Test slot number select (1:slot0, 2:slot1, 0:slot0&1)? 3-38 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 151 Connect a wraparound connector to CRT monitor for the test of ID acquisition. This subtest is executed by using VESA command. CAUTION: It becomes NG because the priority is given to the internal monitor in a simultaneous display mode. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-39 Downloaded from LpManual.com Manuals...

  • Page 152: Cd-Rom/Dvd-Rom Test

    To execute the CD-ROM/DVD-ROM test, select 12 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. NOTE: For the subtest 01, 02 and 03, use the TOSHIBA CD-ROM TEST DISK TDY-01 or ABEX TEST CD-ROM TCDR-702 and DVD-ROM TEST DISK TSD-1. For the subtest 04, use a CD-RW on the market.

  • Page 153: Error Code And Error Status Names

    HUB - CLEAR FEATURE1 ERROR HUB - SET FEATURE ERROR(Enab.) HUB - CLEAR FEATURE2 ERROR USB - OVER CURRENT ERROR USB - GET DESCR.ERROR(SECOND) Display VRAM SIZE NOT SUPPORT PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-41 Downloaded from LpManual.com Manuals...
  • Page 154 HDD - RECORD NOT FOUND ERROR HDD - ECC ERROR HDD - HDC ERROR HDD - SEEK ERROR HDD - TIME OUT ERROR HDD - ECC RECOVER ENABLE HDD - DRIVE NOT READY 3-42 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 155 BAD COMMAND /DVD-ROM ILLEGAL LENGTH UNIT ATTENTION MEDIA CHANGE REQUEST MEDIA DETECTED ADDITIMAL SENSE BOUNDARY ERROR CORRECTED DATA ERROR DRIVE NOT READY SEEK ERROR TIME OUT RESET ERROR ADDRESS ERROR PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-43 Downloaded from LpManual.com Manuals...

  • Page 156: Hard Disk Test Detail Status

    “1” … Correctable data error is corrected. “0” … Not used (Index) “1” … Index is sensed. “0” … Normal (Error) “1” … The previous command was terminated with an error. 3-44 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 157 “0” … The hard disk found track 0 during a recalibrate (Track 0) command. “1” … The hard disk could not find track 0 during a recalibrate command. —— Not used PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-45 Downloaded from LpManual.com Manuals...

  • Page 158: Only One Tes

    ..Press test number [1-9, A-E9, 99] ? Select the subtest number you want to test and press Enter. To return to the Common Test menu, select 99 and press Enter. 3-46 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 159 Press Del + Enter to end the test. NOTE: The actual display may be different from the above image, according to the model. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-47...
  • Page 160 < > (1) or (2) corresponding to the BUTTONS pressed touch pad switch highlights. To end this subtest, press two touch pad switches at the same time. 3-48 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 161 NG message appears in the display if an error is found during the test. Confirm the connection of cable, and then execute the test again. Press 9 and Enter to return to ONLY ONE TEST menu. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-49...
  • Page 162 Press Enter and following message appears in the display. Check [DC-IN]&[Power]&[Main Battery]LED= Green Check if the color of the message changes orange to green alternately. Press Enter and return to the ONLY ONE TEST menu. 3-50 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 163 The following message appears in the display. Presses in the direction of 4 corner and the center X 1 2 3 4 5 * * * * * Press Function button! PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-51 Downloaded from LpManual.com Manuals...
  • Page 164 Press TOSHIBA Presentation button. OK message appears in the display if the test ends without an error. Press any key return to each Steps if NG! or Press any key message apprears 3-52 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 165 Press any key return to each Steps if NG! or Press any key message apprears. If the test ends successfully, the display returns to the ONLY ONE TEST menu. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-53 Downloaded from LpManual.com Manuals...
  • Page 166 Front upward Flat desk The figure below shows the name and position of each side. (heaven surface) Right side Back Front Left side 3-54 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 167 When any trouble in the above setting is found, the following message appears and the test halts. Then press Enter and return to the Only One Test menu. ** Setting ERROR! ** Press [Enter] key PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-55 Downloaded from LpManual.com Manuals...
  • Page 168 NG message appears in the display if a defective is found during the test. Subtest A E2PROM (MAC/GUID) It checks whether the MAC address, GUID of IEEE1394 information are written. 3-56 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 169 (If the compensation value is wrong, the touch panel cannot be used during Windows operation.) In the both cases, when the test ends normally, the computer will reboot in order to rewrite the program of the digitizer again. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-57 Downloaded from LpManual.com Manuals...
  • Page 170 Don't turn off the power by any means until the ONLY ONE TEST menu appears again Subtest D Intel Shirley Peak (MAC) The functional check of and a MAC Address check are carried Shirley Peak out. 3-58 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 171 - High Speed SD Card (V1.10 optional) for High Speed (max 50MHz) - SDHC (>= 4GB) Supported * SDIO devices are not supported As for the SD card specification which can be used in WINDOWS, check the product specification. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-59 Downloaded from LpManual.com Manuals...

  • Page 172: Head Cleaning

    2. Remove the Diagnostics Disk from the FDD, then insert the cleaning disk and press Enter. 3. When the message appears, the FDD head cleaning has begun. “cleaning start” 4. The display automatically returns to the DIAGNOSTIC MENU when the program is completed. 3-60 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 173: Log Utilities

    6. Write data (WD) 7. Read data (RD) 8. HDC status (HSTS) 9. Error status name (ERROR STATUS NAME) If the power switch is turned off, the error information will be lost. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-61 Downloaded from LpManual.com Manuals...

  • Page 174: Operations

    3. In the case of “error retry OK,” a capital “R” will be placed at the beginning of the error status. However, it is not added to the error count. 3-62 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 175: Running Test

    Enter. If you execute the selectable test, follow the indication message in the display. After setting the selectable test, the test starts automatically. To terminate the program, press Ctrl + Break. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-63 Downloaded from LpManual.com Manuals...

  • Page 176: Floppy Disk Drive Utilities

    This program displays the contents of the floppy disk and the designated sectors of the hard disk on the display. 4. HDD ID READ This program reads the hard disk ID and displays hard disk information. 3-64 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 177: Operations

    After the floppy disk is formatted, the following message will appear: Format complete Another format (1:Yes/2:No) ? (e) Typing 1 displays the message from step (c) above. Typing 2 returns the test to the DIAGNOSTIC MENU. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-65 Downloaded from LpManual.com Manuals...
  • Page 178 Another copy (1:Yes/2:No) ? (g) To copy another disk, type 1 and the message from step (a) is displayed again. Entering 2 returns the test program to the DIAGNOSTIC MENU. 3-66 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 179 ---Max. address --- [LBA ] = XXXXXXXXX LBA number ???????? (j) Set the LBA number you want to dump. The system will access the disk and dump a list. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-67 Downloaded from LpManual.com Manuals...
  • Page 180 Model No. = XXXXXXX = XXXXXXX NOTE: Only when a 2nd HDD is installed, [Drive #2] message appears in the display. Press Enter to return to the FDD UTILITIES MENU. 3-68 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 181: System Configuration

    15. Math co-processors 16. Floppy Disk Drive [Track/Head/Sector] 17. Hard Disk Drive [Sector/Drive size/Manufacture code] 18. Optical Disk Drive [Maker/Drive type/Manufacture code/Product code] 19. T&D total version 20. Date/Time PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-69 Downloaded from LpManual.com Manuals...

  • Page 182: Operations

    = XXXXX, (XXXXX GB) [XXXXXXXXXXXXXXXXX] - ODD = XXXX XXXXXXXX XXXXXXXXX [XXXXXXXXXXXX] - T&D Total Version = VX.XX Press [Enter] Key [Date = XXXX-YY-ZZ, XX:YY:ZZ] Press Enter to return to the DIAGNOSTIC MENU. 3-70 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 183: Wireless Lan Test Program (Atheros)

    1. Slide the wireless communication switch to “ON” position. 2. Check the card type according to the following procedure: Click [Start] -> [All Programs] -> [TOSHIBA] -> [Utilities] -> [PC Diagnostic Tool]. Check the “Network”. If the “ ” , “...
  • Page 184 LAN card or no available access point is found. In this case, check the antenna cable connection to the wireless LAN card by disassembling the computer following the steps described in Chapter 4, Replacement Procedures. 3-72 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 185: Wireless Lan Test Program (Intel-Made A/B/G/N Setting Up Of Ref Pc) (Not Used)

    1. Copy the R100VWL5.ZIP (wireless LAN program for maintenance, common to Calexico, Golan and Kedron) to REF PC and unzip it. Then “Clx_Res” folder is created and the following three programs are copied in it. PACKET.SYS PACKET.INF WTWINSVR.EXE PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-73 Downloaded from LpManual.com Manuals...
  • Page 186 Open “My Computer” window and click “My Network places” on the left column. Click “View network connections” on the left column. The “Network Connections” window appears. Double-click “Local Area Connection”. Network Connections window 3-74 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 187 Select “Protocol” on the “Select Network Component Type” window and click “Add…” button. Select Network Component Type window Click “Have Disk…” button on the “Select Network Protocol” window. Select Network Protocol window PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-75 Downloaded from LpManual.com Manuals...
  • Page 188 When the installation is completed, “Local Area Connection Properties” will appear. Confirm that the “DDK PACKET Protocol“ is added. Click “Close” button to finish the setup of REF PC. Local Area Connection Properties window 3-76 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 189 Then the following screen will appear. Start the test program on DUT. Screen while running the wtwinsvr program The REF PC is waiting for the start of the test program on DUT. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-77...

  • Page 190: Wireless Lan Test Program On Dut Pc (Intel-Made)

    6 : Communication test of 11b mode for 5300/5350 module 7 : Communication test of 11g mode for 5300/5350 module 8 : All the tests of WiFi Link 5300/5350 Module (MAC Check,communication test) ************************************************************* 3-78 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 191 When pressing any key, the following message is displayed **************************************** 11b Communication Test : NG !! tx=a antenna : rx = a antenna **************************************** Press any key and return to the test menu. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-79 Downloaded from LpManual.com Manuals...
  • Page 192 When pressing any key, the following message is displayed **************************************** 11a Communication Test : NG !! tx=a antenna : rx = a antenna **************************************** Press any key and return to the test menu. 3-80 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 193 All the tests is executed in the order of Communication test of 11a mode, Communication test of 11b mode and Communication test of 11g mode. When any error has detected, the test finishes. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-81...

  • Page 194: Lan/Modem/Bluetooth/Ieee1394 Test Program

    ICHx GbE (i82540) Diagnostics program ##### #################################################################### 1 .... (i82562 + ICHx) 2 .... (GbE) ******************************************************************** ..Press test number [1-2] ? Press the number you want to test and press Enter. 3-82 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 195 < RECEIVE > NOTE: The menu displayed by your computer may be slightly different from the one shown above. If a defective is found, NG message will appear in the display. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-83 Downloaded from LpManual.com Manuals...
  • Page 196 CE Test Complete NOTE: The menu displayed by your computer may be slightly different from the one shown above. If a defective is found, NG message will appear in the display. 3-84 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 197: Modem Test

    ...Press Key (Y = OK , N =NG) If the color in the LED of the connection checker is orange, press Y, otherwise, press N. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-85 Downloaded from LpManual.com Manuals...

  • Page 198: Bluetooth Test

    (A mobile phone with the Bluetooth function is also available.) ・ A Bluetooth card should be installed on the target computer. Install the Bluetooth function by clicking [All Programs] -> [TOSHIBA] -> [Bluetooth] -> [Bluetooth Settings]. Test procedure 1.
  • Page 199 If the BT address of the responder device does not appear, check the Bluetooth card condition and antenna cable connection to the Bluetooth card by disassembling the computer following the steps described in Chapter 4, Replacement Procedures. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-87...

  • Page 200: Ieee1394 Test

    This program is executed in the responder machine to initialize the responder machine with the IEEE1394 cable connected to the target machine before executing subtest 01. Subtest03 1394 GUID Display This program checks the GUID of IEEE1394. 3-88 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 201: Sound Test Program

    Tests and Diagnostics 3.30 Sound Test program Sound TEST disk cannot be used in PORTEGE M780. Therefore, please test the sound on Windows OS. 1) Play a music file. 2) click TOSHIBA-> utility -> "PC diagnostic tool." to test the sound Please check operation of speakers by one of methods.

  • Page 202: Setup

    CPU Speed HDD1/SSD1 Total Memory Size System BIOS Version EC Version ATM Setup Prompt Language Security menu User Password Supervisor Password HDD1/SDD1 Password Mode HDD User Password Clear TPM Owner 3-90 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 203: Power Management Menu

    USB KB/Mouse Legacy Emulation USB-FDD Legacy Emulation USB Memory BIOS Support Type Change Boot Order System Configuration Exit menu ■ Load Setup Defaults ■ Discard Changes ■ Exit Saving Changes PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-91 Downloaded from LpManual.com Manuals...

  • Page 204: Accessing The Setup Program

    Tests and Diagnostics 3.31.2 Accessing the SETUP Program Turn on the power SW. then press F2. The following display appears. Main menu screen 3-92 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 205 Tests and Diagnostics Security menu screen Power Management menu screen PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-93 Downloaded from LpManual.com Manuals...
  • Page 206 Tests and Diagnostics Advanced menu screen Exit menu screen 3-94 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 207 The Factory Preset Configuration When you access SETUP, the current configuration is displayed. 1. To show the factory preset configuration, press [F9] key. 2. To accept the default settings, press [Y] key. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-95 Downloaded from LpManual.com Manuals...
  • Page 208 Tests and Diagnostics How to change setup Options Since a help is displayed on the right-hand side of each menu screen, it is referred to. 3-96 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 209: Maintenance (Winpe&Freedos) Test Program Operation

    Tests and Diagnostics 3.32 Maintenance (WinPE&FreeDos) Test Program Operation 3.32.1 . Outline This document explains how to operate T&D that is released through TOSHIBA Test & Diagnostic CD. 3.32.2 Outline of Specification The TOSHIBA Test & Diagnostic CD already released includes WindowsPE T&D (hereafter, referred as WinPE T&D) and Freedos T&D (hereafter, referred as Fdos T&D) and...

  • Page 210: Starting Toshiba Test & Diagnostic

    3.33 . Starting TOSHIBA Test & Diagnostic 3.33.1 Starting from CD 1. Load the TOSHIBA Test & Diagnostic Discs into the optical disc drive and turn off the computer's power. 2. While holding down F12 key on the keyboard, turn on your computer - when the logo screen appears, release the F12 key.
  • Page 211 When the above-mentioned screen is displayed, it is "Enter" again. Press a key. Next, WindowsPE starts. NOTE: When keys other than "Enter" are pressed, or when pushing nothing, Windows of HDD starts.. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-99 Downloaded from LpManual.com Manuals...

  • Page 212: Windows Pe T&D

    To execute the above test, start the machine after connecting all of the equipment * In particular, if LAN router is connected after OS is activated, IP address is not assigned to 3-100 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 213: Starting T&D

    After the startup of the OS, unless CD volume name is WINTDCD or USB volume name is WINTDUSB, WinPE T&D does not start automatically. Note: If the system starts up from the TOSHIBA Test & Diagnostic CD, WinPE T&D in the USB memory starts when the USB memory created in section 3-5-2 is connected.

  • Page 214: System Information Menu

    Tests and Diagnostics 3.34.3 System Information Menu If you set the TOSHIBA Test & Diagnostic CD to the ODD drive and run WinPE T&D, the following test selection screen is displayed. (For further details, refer to Chapter 2.) Hereinafter, System Information will be described in detail.
  • Page 215 Information if you click a desired item of the System Information displayed in Information tree. ▼ Detail of system information Displays detailed information of the item selected in Information tree. The detailed information will be given in section 3-3-2. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-103 Downloaded from LpManual.com Manuals...
  • Page 216 Displays Socket Name of the CPU. CPU Description0-1 Displays Processor Name of the CPU and CPUID (Family, Model, Stepping). L2 Cache0 - 1 Displays the second cache (KB) of the CPU 3-104 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 217 PC. Other Disk0 - 3 Displays the name and the capacity (GB) of the HDD other than the above three HDD types which is connected to the PC PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-105 Downloaded from LpManual.com Manuals...
  • Page 218 If more than one keyboard is connected, the information of up to 4 keyboards are displayed. Mouse0 - 3 Displays the name of the mouse connected to the PC. For the touchpad, (Touchpad) follows the mouse name. 3-106 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 219: Test Menu

    ▼ Testing time Updates the testing time and displays it in real time during the execution of the test. ▼ Test setting and Result This will be explained in section 3-4-2. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-107 Downloaded from LpManual.com Manuals...
  • Page 220 Note: The test item grayed out indicates that the test environment is not ready and its explanation is displayed in the Status field. The following table lists the statuses to be displayed on the screen and explains their meanings. 3-108 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 221 The test was successful The test failed ▼ ERROR …Updates the number of error occurrences in each test in real time during a test and displays it. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-109 Downloaded from LpManual.com Manuals...
  • Page 222 [STOP] button is clicked, the test is terminated Note: The test item grayed out indicates that the test is not ready yet and you cannot select 3-110 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 223 1) Display of log file If you click on the log file name displayed on the screen, the content of the log file is displayed in the text format. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-111 Downloaded from LpManual.com Manuals...
  • Page 224 XML, An XML log file is similarly displayed as a HTML log file. 2-3) If you click the [Save] button, the destination selection screen is displayed. Select the destination and click the [OK] button. 3-112 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 225 If the [OK] button is clicked without selecting a destination, the following warning message appears on the screen. 2-4) If a destination confirmation message is displayed, click the [OK] button. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-113 Downloaded from LpManual.com Manuals...
  • Page 226 2-5) If the log file is successfully saved to the destination, the following confirmation screen is displayed and click the [OK] button. 2-6) After saving the log files, click the [Close] button to close the Management screen. 3-114 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 227: System Utility Menu

    ▼ Detail … Explanation of each utility is described. If you point to the utility which you wish to execute and click it, the utility starts. Utility item Detail of utility PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-115 Downloaded from LpManual.com Manuals...

  • Page 228: Test Setting Menu

    Note: Each setting item does not become effective unless it clicks the Apply button. Note: When validating each setting item, a warning message may be displayed if there is a problem. 3-116 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 229 When the Apply button is clicked and it is judged that test time exceeds 30 minutes, the following warning messages are displayed. O.K. : Setup is validated. Cancellation : Setup is canceled. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-117 Downloaded from LpManual.com Manuals...
  • Page 230 ▼ Target drive list drive for a test is set up. As for the default value, all the drives are chosen. It is necessary to certainly check one or more drives. ▼ Default…setup is changed into a default value. 3-118 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 231 It is necessary to certainly check one or more paths. Note: Please be sure to choose one or more path(s). The Apply button becomes invalid when a setup is an invalid value. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-119...
  • Page 232 Use the arrow keys to operate on the screen. Move the cursor to [FreeDOS for TD] and press the Enter key. If [reboot] is selected, the PC is rebooted. 3-120 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 233 Tests and Diagnostics This utility extracts the contents of TOSHIBA Test & Diagnostic to the specified USB memory to provide the environment which allows you to start the test from the USB memory and conduct it. If the utility is executed, the following screen is displayed.
  • Page 234 ▼ Attribute ID and Name … Displays Attribute ID and the content of the Attribute IDs. ▼ Data value … Displays Attribute value and Worst value. ▼ RAW data … Displays raw data. Note: The SMART information is only for reference. 3-122 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 235 Number of alternative sector events Current pending sector count Number of currently defective sectors Off-line scan uncorrectable sector Number of sectors that could not be count corrected during Off-line scan PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-123 Downloaded from LpManual.com Manuals...
  • Page 236 UltraDMA CRC error count Number of CRC errors occurred during data transference in the UltraDMA mode DFh Load/Unload retry count Number of reloads of more than a certain amount of times 3-124 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 237: Details Of Each Test Function

    An offset position is computed in the following formula. A head address is changed whenever a test carries out a loop. A different domain by that cause can be tested. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-125 Downloaded from LpManual.com Manuals...
  • Page 238 When set up to 100%, the Sequential Read test over all the area of HDD is carried out. Subject of examination : The setting rate of all the HDD area (from a head address to LBA) (%) 1 time of reading size: 64 K bytes 3-126 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 239 The Error Count on the test screen is zoomed in and (NG) is displayed in the Result field on the WinPE T&D screen. The detail of the error is printed to the log of WinPE T&D. Move details are as shown below. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-127...
  • Page 240 XX is LAB value. Read Hdd Check Size Error The size read by the HDD Address=XX read command does not correspond to the specified size. XX is LAB value. 3-128 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 241 It will be referred to as "1PASS" if the reading test of all the specified PATH files is completed. 2) Test screen ▼ File Name: Displays the name of the file being verified with full path. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-129 Downloaded from LpManual.com Manuals...
  • Page 242 The file name of the file in which an error occurred is printed to the log of WinPE T&D. (The following example indicates the case where an error was found in file A .) Name of file being verified [HDDL] ERROR0000=(2008/09/10, 12:00:00) C:¥file-A 3-130 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 243 ▼ Test detail: Displays the detail of the test being executed in the order of Address Test, Stack HIght/Low Test and Burst Transfer Test. ▼ Progress status: Displays the progress status of the test with the progress bar. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-131...
  • Page 244 Memory Compar Error An error occurred during ( Stack High/Low Test ) Stack High/Low Test Memory Compar Error An error occurred during ( Burst Transfer Test ) Burst Transfer Test. 3-132 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 245 Removal disk 2) Test screen ▼ Test detail: The drive under test execution is displayed.. ▼ Progress status: Displays the progress status of the test with the progress bar. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-133 Downloaded from LpManual.com Manuals...
  • Page 246 File Access Error.xx: Failed in the file access. xx indicates drive name. Space size Error. Code (xx :) There is no sufficient free space for thefile size. xx indicates drive name. 3-134 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 247 ■ In the case of PASS The PASS Count on the test screen is zoomed in and (OK) is displayed in the Result field on the WinPE T&D screen. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-135 Downloaded from LpManual.com Manuals...
  • Page 248 The Addressing data of the data in which an error occurred is printed to the log of WinPE T&D. (When an error occurs at 000007FF ) [ODD] ERROR0000=(2008/09/10, 12:00:00)000007FF 3-136 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 249 ■ In the case of PASS The PASS Count display on the test screen is zoomed in and (OK) is displayed in the Result field on the WinPE T&D screen. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-137 Downloaded from LpManual.com Manuals...
  • Page 250 Wrote xx bytes Communication data size unmatched xx indicates reception size recvfrom failed: xx In-use API error xx indicates error code. timed out. Time out occurred. 3-138 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 251 ■ In the case of FAIL The Error Count on the test screen is zoomed in and (NG) is displayed in the Result field on the WinPE T&D screen. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-139 Downloaded from LpManual.com Manuals...
  • Page 252 The detail of the error is printed to the log of WinPE T&D. More details are as shown below. Message Explanation Remarks The ALU test made an An error occurred error. duringprocessing of ALU. The FPU test made an An error occurred error. duringprocessing of FPU. 3-140 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 253 The PASS Count display on the test screen is zoomed in and (OK) is displayed in the Result field on the WinPE T&D screen. ■ In the case of FAIL This test only performs gradation display by visual check and does not execute error judgment. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-141 Downloaded from LpManual.com Manuals...
  • Page 254 The Error Count on the test screen is zoomed in and (NG) is displayed in the Result field on the WinPE T&D screen. The detail of the error is printed to the log of WinPE T&D. More details are as shown below. 3-142 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 255 Failed in writing to the file. Code(xx). zx indicates file code Note: The test causes error if the floppy disk is write-protected. Make sure that the floppy disk is not write-protected. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-143 Downloaded from LpManual.com Manuals...
  • Page 256 WinPE T&D screen. ■ In the case of FAIL The Error Count on the test screen is zoomed in and (NG) is displayed in the Result field on 3-144 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 257 Failed the file access Error.xx: xx indicates drive name. Space size There is no sufficient free space Error.Code(xx:) for the file with the specified size. xx indicates drive name. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-145 Downloaded from LpManual.com Manuals...
  • Page 258 All the displays are updated once as the time reaches the year 2000. Moreover, seconds later, the validity of the setting is checked Internally and the result is judged. 3-146 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 259 The information of the time at which an error occurred is printed to the log of WinPE T&D. More details are as shown below. (The following example indicates that a time difference of 2 seconds has occurred in the timer setting.) [TIMER] ERROR0000=(2008/09/10, 13:11:20) (TIME-1)00:00:05 (TIME-2)00:00:07 PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-147 Downloaded from LpManual.com Manuals...
  • Page 260 ■Simple Mode / Detail Mode The same operation is carried out whichever it chooses. 2) Test screen The arrangement of a keyboard is displayed on the display of PC. 3-148 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 261 Next, it returns to the state immediately after starting. Note: The check of the "FN" key should press "FN" and "F3" simultaneously. It does not react, even if it presses only the "FN" key. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-149...
  • Page 262 A4 Mode+10Key Mode." When you test a keyboard with a ten key, choose "US Keyboard A4 Mode+10Key Mode" by the combo box of the keyboard layout upper left stage. 3-150 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 263 ■ In the case of FAIL The Error Count on the test screen is zoomed in and (NG) is displayed in the Result field on the WinPE T&D screen. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-151 Downloaded from LpManual.com Manuals...
  • Page 264 ■Simple Mode / Detail Mode The same operation is carried out whichever it chooses. 2) Test screen If a mouse test start is carried out, the above-mentioned screen will be displayed. 3-152 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 265 3) The cursor position is expressed in the lower part of a screen as X coordinates and Y coordinates. 4) Test items other than the cursor position become effective only on this screen. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-153...
  • Page 266 ■ In the case of FAIL The Error Count on the test screen is zoomed in and (NG) is displayed in the Result field on the WinPE T&D screen. 3-154 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 267 ■ In the case of FAIL The Error Count on the test screen is zoomed in and (NG) is displayed in the Result field on the WinPE T&D screen. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-155 Downloaded from LpManual.com Manuals...

  • Page 268: Dos T&D

    Devices to be tested and Test devices (Abbreviated names) CPU ： Central Processing Unit RAM ： Random access memory ROM ： Read only memory TIM ： Real Timer 、 Backup memory(128bytes) CRT ： Display unit 3-156 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 269 Tests and Diagnostics HDD ： Hard disk drive KB ： Keyboard FDD ： Floppy disk drive 3.35.1.2 Test program configuration This test program is configured as below: PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-157 Downloaded from LpManual.com Manuals...
  • Page 270 Random address/data Cross talk & peak shift Partial Read Write specified address Read specified address Sequential write W-R-C specified address REAL TIMER Real time Backup memory Real time carry 3-158 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 271 3.35.2 How to start T&D 3.35.2.1 Diagnostics main menu Set the TOSHIBA Test & Diagnostic CD to the ODD drive and turn the power of the system If you select Freedos on the BOOT selection screen then the test program is loaded and the following test selection screen is displayed.
  • Page 272 1) FLLPPY DISK TEST The following message will appear Select the media mode and start track to be tested, then press Enter. 3-160 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 273 HDC status is described in section 3.20. Select 1 or 2. [1]: The detail status is not displayed. (Only pressing the [Enter] key is also considered valid.) [2]: The detail status is displayed. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-161 Downloaded from LpManual.com Manuals...
  • Page 274 When you select any subtest item, you are taken to the test mode described in the detail of each test function in section 4-6. Pressing the [Esc] key or selecting [99] returns to the test selection screen described in section 3-31-4-2-2T 3-162 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 275 At this time, the following operation guide is displayed on the right side of the screen. [NO]: When an error occurs, the error status is displayed. The error counter is incremented by 1 and you are taken to the next test step. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-163...
  • Page 276 If you press the [Ctrl] + [Alt] + [Break] keys during a test, the test is discontinued and the screen returns to the subtest menu described in section 3-31-4.2.3. 3-164 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 277 USB - OVER CURRENT ERROR USB - GET DESCR.ERROR(SECOND)' DISPLAY EE VRAM SIZE NOT SUPPORT FDD - BAD COMMAND ERROR FDD - ADDRESS MARK NOT FOUND FDD - WRITE PROTECTED PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-165 Downloaded from LpManual.com Manuals...
  • Page 278 HDD - DRIVE NOT READY HDD - WRITE FAULT HDD - STATUS ERROR HDD - BAD SECTOR HDD - ACCESS TIME ERROR HDD - NO HDD HDD - DMA CRC ERROR 3-166 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 279 8：C-Read ： USB Flash Memory Log Read 9：C-Write ： USB Flash Memory Log Writefs Note: Error logs can be saved to a FD or the USB flash memory with the name of *ERRORLOG.TXT.. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-167 Downloaded from LpManual.com Manuals...
  • Page 280 ‐ ‐ 04 （ Stress Test ） Display 01 （ VRAM read / write for VGA ） Real Timer 02 （ Backup memory ） 01 （ Sequential read ） 3-168 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 281 If you press the [Esc] key or select [9], the screen returns to the main menu described in section 4.2.1. 1) DUMP This program displays the contents of the floppy disk and the designated sectors of the hard disk on the display. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-169 Downloaded from LpManual.com Manuals...
  • Page 282 Write double words of the data to the initial address of the data in 64KB units and the initial address + 4, then read the written data byte by byte and compare the result with the original data. 3-170 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 283 2) Protected Mode This subtest writes constant data and address data (from 1MB to maximum MB), and reads the new data and compares the result with the original data. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-171 Downloaded from LpManual.com Manuals...
  • Page 284 Step 3: Sequential Write (Fixed pattern 2 MMX version FFFFAAAA55550000h ） : Sequential Read and Compare Step 5: JMP + Write (Address pattern 1) 0, 1/2 increment 1/4, 3/4 decrement 3-172 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 285 Step 7: JMP ＋ Write (Address pattern 2) 1/4. 3/4 increment 0, 1/2 decrement : JMP ＋ Read and Compare Step11: Dword Transfer ( Data is an 32-bit shift data) : Step 11 bit-reversed pattern PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-173 Downloaded from LpManual.com Manuals...
  • Page 286 The 88 key (compatible with the 106 key) is not tested because this key operating in overseas mode uses the different character code table (Not for Japan model). 3-174 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 287 5) All dot on / off for LCD This subtest displays an all-white screen then an all-black screen. The display changes automatically every three seconds, then returns to the DISPLAY TEST menu. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-175 Downloaded from LpManual.com Manuals...
  • Page 288 3 mode) to test. It is because when FDD#1 becomes greater than FDD#2 in the 2FDD test, a correct data cannot be created because of insufficient test data amount. (the test data is created with the #1 sector size.) 3-176 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 289 11 ＝ abnormal （ FDD ready ） SE ： Seek end EC ： Equipment check (track 0 is detected) NR ： Not ready HD ： Head address US1 ／ US0 ： Unit select PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-177 Downloaded from LpManual.com Manuals...
  • Page 290 DD ： Data error (data field) NC ： No cylinder SH ： Scan equal hit SN ： Scan not satisfied BC ： Bad cylinder MD ： Missing address mark (data field) 3-178 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 291 ‘ EB6DB6 ‘ 2 cylinder ‘ 149249 ‘ 3 cylinder ‘ 63B63B ‘ 4 cylinder ‘ 9C49C4 ‘ 5 cylinder ‘ 2DB6DB ‘ 6 cylinder ‘ D24924 ‘ 7 cylinder PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-179 Downloaded from LpManual.com Manuals...
  • Page 292 Note: For the serial ATA, this message is not displayed correctly. HDC status = X X X X HDC error register (P – 1f7h) HDC status register (P – 1f1h) 3-180 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 293 1: Data error occurrence （ corrected data ） 0: Not used IDX （ index ） 1: Index detection 0: Normal termination ERR （ error ） 1: End with error PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-181 Downloaded from LpManual.com Manuals...
  • Page 294 ABT （ about ） 1: Illegal command or command abort 0: Track 0 detection TK0 （ track zero ） 1: Track 0 not detection (When recalibrated) 0 - - - 3-182 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 295 3) Real time carry Set the constant value as below and check carry of the timer. Month Date Year Hour Min. Sec. 12 - 31 - 2008 23 : 59 : 58 PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-183 Downloaded from LpManual.com Manuals...

  • Page 296: Maintenance (Winpe&Freedos) Test Program Supplementary Information

    CPU Clock1 Current Clock of CPU, Max Clock CPU Socket1 Name of CPU socket CPU Description1 Name of CPU processor, CPUID(Family, Model, Stepping) L2 Cache1 Second cache of CPU 3-184 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 297 Multitask is displayed. When performed in Sequential, Sequential is displayed. CPU Stress If CPU stress is applied, Yes is displayed. If not applied, No is displayed. Limit pass count The number of passes of a test specified. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-185 Downloaded from LpManual.com Manuals...
  • Page 298 * The current version does not support it. Over-all Displays the results of all of the tests. judgment ●indicates that the test is OK. ▲indicates that there is any problem in the test. 3-186 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 299 Memory Compar Error ( Stack It is recorded when an error occurs in High/Low Test ) Stack High/Low Test. Memory Compar Error ( Burst It is recorded when an error occurs in PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-187 Downloaded from LpManual.com Manuals...
  • Page 300 It is recorded when sendto goes wrong. Wrote ??? bytes It is recorded when the written-in size is not in agreement. recvfrom failed: ??? It is recorded when recvfrom goes 3-188 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 301 [KEYBOARD] Keyboard Error.Code(0x???) It records, when the Fail button is clicked by a keyboard test. [MOUSE] Mouse Error.Code(0x???) It records, when the Fail button is clicked by a Mouse test. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-189 Downloaded from LpManual.com Manuals...
  • Page 302 Do not remove the CD containing this T&D test program or the USB memory during the test. This CD or this USB memory include an operational program for the test, if it is removed, the test cannot be continued and ends in an error. 3-190 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 303 If the USB FDD drive or the floppy disk on the disk drive is removed during an FDD test, a time-out error occurs and then the program hangs up. Do not remove the FDD drive or the floppy disk during the FDD test. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-191...

  • Page 304: Chapter 4 Replacement Procedures

    Chapter 4 Replacement Procedures [CONFIDENTIAL] Downloaded from LpManual.com Manuals...
  • Page 305 4. Replacement Procedures 4-ii [CONFIDENTIAL] PORTÉGÉ M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 306 4. Replacement Procedures Chapter 4 Contents Overview........................4-1 Battery pack ......................4-10 ExpressCard /Bridge media ..................4-12 4.3.1 ExpressCard .................... 4-12 4.3.2 Bridge media.................... 4-13 Tablet PC pen......................4-14 Reserve pen case ..................... 4-15 HDD........................4-16 Slim select bay module ................... 4-20 Memory module (slot B)..................
  • Page 307 4. Replacement Procedures 4.29 Speaker........................4-74 4.30 Hinge assembly....................... 4-76 4.31 LCD unit/Touch panel/Digitizer ................4-80 4.32 Switch board/Fingerprint sensor board..............4-101 4.33 Web camera board ....................4-103 4.34 Wireless antenna/Internal microphone/Web camera cable........4-104 4-iv [CONFIDENTIAL] PORTÉGÉ M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 308 4. Replacement Procedures Figures Figure 4-1 Removing the battery pack................4-10 Figure 4-2 Removing the ExpressCard ................4-12 Figure 4-3 Removing the Bridge media................4-13 Figure 4-4 Removing the tablet PC pen................4-14 Figure 4-5 Removing the reserve pen case ................ 4-15 Figure 4-6 Removing the HDD slot cover.................
  • Page 309 4. Replacement Procedures Figure 4-31 Removing the heat sink (with fan) ..............4-53 Figure 4-32 Removing the fan ................... 4-54 Figure 4-33 Removing the CPU ..................4-55 Figure 4-34 Installing the CPU ..................4-56 Figure 4-35 Applying silicon grease.................. 4-57 Figure 4-36 Removing the system board (1) ..............

  • Page 310: Overview

    4.1 Overview 4 Replacement Procedures Replacement Procedures Overview This chapter describes the procedure for removing and replacing the field replaceable units (FRUs) in the PC. It may not be necessary to remove all the FRUs in order to replace one. The chart below provides a guide as to which other FRUs must be removed before a particular FRU can be removed.
  • Page 311 Please read the following safety instructions before disassembling the computer and always follow the instructions while working on the computer. DANGER: 1) Always use the genuine battery that is authorized by Toshiba or compatible with the unit. Since other battery packs have different specifications, they may be incompatible with the unit, and may burst or explode.
  • Page 312 4.1 Overview 4 Replacement Procedures Before You Begin Take note of the following points before starting work. Always remove the AC adapter and battery pack before commencing any of the procedures. The procedure for removing the battery pack is described in section “4.2. Battery Pack”. Do not disassemble the computer unless it is operating abnormally.
  • Page 313 4 Replacement Procedures 4.1 Overview Disassembly Procedure Four main types of cable connector are used.  Pressure plate connector  Spring connector  Back flip connector  Normal pin connector When disconnecting a pressure plate connector, lift up the tag on one side of the plastic pressure plate on the connector and pull the cable out from the connector.
  • Page 314 4.1 Overview 4 Replacement Procedures Assembly Procedure After the computer has been disassembled and the part that caused the fault has been repaired or replaced, the computer must be reassembled. Take note of the following general points when assembling the computer. ...
  • Page 315 4 Replacement Procedures 4.1 Overview Rev B NOTE: When assembling the computer, follow the gap standard in the figure below. COVER - FACE SHEET COVER - T-PAD BUTTON COVER - T- PAD BUTTON LCD COVER - LCD TOP COVER ODD - BASE ODD - BASE BASE - HINGE REARCOVER [CONFIDENTIAL]...
  • Page 316 4.1 Overview 4 Replacement Procedures Rev B Mark Gap standard Mark Gap standard Mark Gap standard LCD COVER – LCD TOP COVER LCD COVER – LCD TOP COVER BASE – FRONT COVER (Around) BASE – BATTERY BASE – HDD COVER (Around) COVER - BASE BASE –...
  • Page 317 CAUTION: Overtightening can damage components and screws; undertightening can result in electrical shorts or other damage if screws or components come loose. NOTE: Toshiba recommends that you use an electric screwdriver for quick and easy operations.  0.167 Nm (1.7 kgf cm) M2 (2mm) ...
  • Page 318 4.1 Overview 4 Replacement Procedures Grip Color Some screws have a colored grip area to help you determine the length of the screw.  Even numbered length screws: Brown  Odd numbered length screws: White  Special length screw: Blue “Special length screw”...

  • Page 319: Battery Pack

    4 Replacement Procedures 4.2 Battery pack Battery pack Removing the battery pack The following describes the procedure for removing the battery pack. (See Figure 4-1.) CAUTION: Take care not to short circuit the terminals when removing the battery pack. Similarly, do not drop, knock, scratch, disassemble, twist, or bend the battery pack.
  • Page 320 Dispose always the used batteries pack in accordance with the laws and ordinances of your local authority. Use only the batteries approved by Toshiba. NOTE: Check visually the battery terminals and clean off any dirt with a dry cloth.

  • Page 321: Expresscard /Bridge Media

    4 Replacement Procedures 4.3 ExpressCard /Bridge media ExpressCard /Bridge media 4.3.1 ExpressCard Removing the ExpressCard The following describes the procedure for removing the ExpressCard . (See Figure 4-2.) CAUTION: Insert or remove the ExpressCard in accordance with any instructions in the ExpressCard manual or the manuals of the computer system you are using.

  • Page 322: Bridge Media

    4.3 ExpressCard /Bridge media 4 Replacement Procedures 4.3.2 Bridge media Removing the Bridge media (SD Card/Memory Stick/xD Picture Card/ MultiMediaCard) The following describes the procedure for removing the Bridge media. (See Figure 4-3.) CAUTION: Insert or remove the Bridge media in accordance with any instructions in the Bridge media manual or the manuals of the computer system you are using.

  • Page 323: Tablet Pc Pen

    4 Replacement Procedures 4.4 Tablet PC pen Tablet PC pen Removing the Tablet PC pen The following describes the procedure for removing the tablet PC pen. (See Figure 4-4.) 1. Push the tablet PC pen in the tablet PC pen slot, so that it protrudes slightly. 2.

  • Page 324: Reserve Pen Case

    4.5 Reserve pen case 4 Replacement Procedures Reserve pen case Removing the Reserve pen case The following describes the procedure for removing the reserve pen case. (See Figure 4-5.) 1. Close the display and turn over the computer 2. Push slightly the point shown by the arrow using an object with a thin tip. 3.

  • Page 325: Hdd

    4 Replacement Procedures 4.6 HDD Removing the HDD The following describes the procedure for removing the HDD. (See Figure 4-6 to 4-8.) CAUTION: Take care not to press on the top and bottom of the HDD. Pressure may cause data loss or damage to the device. 1.
  • Page 326 4.6 HDD 4 Replacement Procedures 2. Hold the tab to raise the HDD assembly straight and pull out the HDD assembly from the connector of the HDD cable. NOTE: When removing the HDD assembly, be careful not to tear the tab. If the tab is torn, replace the HDD holder with a new one.

  • Page 327: Hdd

    4 Replacement Procedures 4.6 HDD 3. Place the HDD assembly on a flat surface and remove the following screws fixing the HDD holder.  M3.04.0C 4 FLAT HEAD screw 4. Separate the HDD holder and HDD. HDD holder (HDD frame and tab) M3.0x4.0C FLAT HEAD M3.0x4.0C FLAT HEAD...
  • Page 328 4.6 HDD 4 Replacement Procedures Installing the HDD The following describes the procedure for installing the HDD. (See Figure 4-6 to 4-8.) CAUTION: Do not hold the HDD by its top and bottom flat surfaces. It may damage the HDD. 1.

  • Page 329: Slim Select Bay Module

    4 Replacement Procedures 4.7 Slim select bay module Slim select bay module Removing the slim select bay module The following describes the procedure for removing the slim select bay module. (See Figure 4-9 and 4-10.) The explanation and figure shown below indicate the optical drive removing/installing. CAUTION: Do not put fingers in the slim select bay slot.
  • Page 330 4.7 Slim select bay module 4 Replacement Procedures 4. Remove the following screw and connector base from the optical drive assembly.  M2.03.0C 2 S-THIN HEAD screw 5. Remove the following screws and ODD side assembly from the optical drive assembly ...
  • Page 331 4 Replacement Procedures 4.7 Slim select bay module  M2.03.0C 2 S-THIN HEAD screw 3. Insert the slim select bay module into the slot to connect it to the connector on the system board. Press to ensure a firm connection. 4.

  • Page 332: Memory Module (Slot B)

    4.8 Memory module (slot B) 4 Replacement Procedures Memory module (slot B) CAUTION: The power must be turned off when you remove the memory module. Removing the memory module with the power on risks damaging the module or the computer itself. Do not touch the memory module terminals.
  • Page 333 4 Replacement Procedures 4.8 Memory module (slot B) 2. Open the left and right latches and remove the memory module. Latch Latch Memory module Figure 4-12 Removing the memory module (slot B) 4-24 [CONFIDENTIAL] PORTÉGÉ M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 334 4.8 Memory module (slot B) 4 Replacement Procedures Installing the memory module To install the memory module, make sure the computer is in boot mode and powered off. Then perform the following procedure. (See Figure 4-11 and 4-12.) 1. Insert the memory module into the connector slantwise (terminal side first) and press it to connect firmly.

  • Page 335: Fan Hood

    4 Replacement Procedures 4.9 Fan hood Fan hood NOTE: When repairing the PC, clean the fan hood and heat sink with a vacuum cleaner and cotton sticks, and remove dusts with tweezers. Removing the Fan hood The following describes the procedure for removing the fan hood. (See Figure 4-13.) 1.
  • Page 336 4.9 Fan hood 4 Replacement Procedures Installing the Fan hood The following describes the procedure for installing the fan hood. (See Figure 4-13.) 1. Install the fan hood into the slot. 2. Set the fan hood cover with the guide under the base and secure it with the following screw.

  • Page 337: Keyboard

    4 Replacement Procedures 4.10 Keyboard 4.10 Keyboard Removing the keyboard The following describes the procedure for removing the keyboard. (See Figure 4-14 to 4-17.) 1. Turn the computer face up. 2. Open the display and make it flat. 3. Insert your finger into the slit and lift up the keyboard holder to remove. 4.
  • Page 338 4.10 Keyboard 4 Replacement Procedures 5. Lift the top edge of the keyboard while releasing latch and turn it face down on the palm rest while releasing the guides from the slits. Guide Keyboard Slit Guide Latch Figure 4-15 Removing the screw PORTÉGÉ...
  • Page 339 4 Replacement Procedures 4.10 Keyboard 6. Remove the following screw and keyboard cover.  M2.53.0C 1 S-THIN HEAD screw M2.5x3.0C S-THIN HEAD Keyboard cover Figure 4-16 Removing the keyboard cover 7. Disconnect the keyboard cable from the connector CN3240 on the system board and remove the keyboard.
  • Page 340 4.10 Keyboard 4 Replacement Procedures Installing the keyboard The following describes the procedure for installing the keyboard. (See Figure 4-14 to 4-17.) 1. Place the keyboard face down on the palm rest. 2. Connect the keyboard cable to the connector CN3240 on the system board. CAUTION: Extra portion of the keyboard cable must be put under the palm rest.

  • Page 341: Memory Module (Slot A)

    4 Replacement Procedures 4.11 Memory module (slot A) 4.11 Memory module (slot A) CAUTION: The power must be turned off when you remove the memory module. Removing the memory module with the power on risks damaging the module or the computer itself. Do not touch the memory module terminals.
  • Page 342 4.11 Memory module (slot A) 4 Replacement Procedures 2. Open the left and right latches and remove the memory module. Latch Latch Memory module Figure 4-19 Removing the memory module (slot A) PORTÉGÉ M780 Maintenance Manual (960-809) [CONFIDENTIAL] 4-33 Downloaded from LpManual.com Manuals...
  • Page 343 4 Replacement Procedures 4.11 Memory module (slot A) Installing the memory module To install the memory module, make sure the computer is in boot mode and powered off. Then perform the following procedure. (See Figure 4-18 and 4-19.) 1. Insert the memory module into the connector slantwise (terminal side first) and press it to connect firmly.

  • Page 344: Wireless Lan Card/Robson Card

    4.12 Wireless LAN card/Robson card 4 Replacement Procedures 4.12 Wireless LAN card/Robson card Removing the Wireless LAN card/Robson card To remove the wireless LAN card/Robson card, follow the steps below. (See Figure 4-20 to 4-22.) CAUTION: Do not try to remove the wireless LAN card/Robson card with the computer turned on.
  • Page 345 4 Replacement Procedures 4.12 Wireless LAN card/Robson card 2. Remove the following screws and disconnect the Robson card from the connector on the system board.  M2.04.0B 2 S-THIN HEAD screw M2.04.0B S-THIN HEAD Robson card Figure 4-21 Removing the Robson card 4-36 [CONFIDENTIAL] PORTÉGÉ...

  • Page 346: Wireless Lan Card/Robson Card

    4.12 Wireless LAN card/Robson card 4 Replacement Procedures 3. Disconnect the wireless LAN antenna cables (black, white) from the wireless LAN card using an antenna coaxial cable disconnector. 4. Remove the following screws and disconnect the wireless LAN card from the connector on the system board.
  • Page 347 4 Replacement Procedures 4.12 Wireless LAN card/Robson card Installing the Wireless LAN card/Robson card To install the wireless LAN card/Robson card, follow the steps below. (See Figure 4-20 to 4- 22.) CAUTION: Be sure to switch the computer off before installing the wireless LAN card. Otherwise, the computer or the wireless LAN card may be damaged.

  • Page 348: Card (3G Model Only)

    4.13 3G card (3G model only) 4 Replacement Procedures 4.13 3G card (3G model only) Removing the 3G card To remove the 3G card, follow the steps below. (See Figure 4-23.) CAUTION: Do not try to remove the 3G card with the computer turned on. The computer or the 3G card can be damaged.
  • Page 349 4 Replacement Procedures 4.13 3G card (3G model only) Installing the 3G card To install the 3G card, follow the steps below. (See Figure 4-23) CAUTION: Be sure to switch the computer off before installing the 3G card. Otherwise, the computer or the3G card may be damaged. 1.

  • Page 350: Base Assembly And Cover Assembly

    4.14 Base assembly and Cover assembly 4 Replacement Procedures 4.14 Base assembly and Cover assembly Removing the base assembly and cover assembly The following describes the procedure for removing the base assembly and cover assembly. (See Figure 4-24 to 4-26.) 1.
  • Page 351 4 Replacement Procedures 4.14 Base assembly and Cover assembly 3. Stand the display 90 degrees. 4. Turn the display clockwise 90 degrees and remove the following screws.  M2.510.0B 2 FLAT HEAD screw 5. Remove the hinge rear cover. M2.510.0B FLAT HEAD Hinge rear cover Figure 4-25 Removing the base assembly and cover assembly (2) 4-42...
  • Page 352 4.14 Base assembly and Cover assembly 4 Replacement Procedures 6. Return the display counterclockwise in the original position, close the display and turn over the computer. 7. Remove the following screws.  M2.516.0B 3 (“16” in the figure below) FLAT HEAD screw ...
  • Page 353 4 Replacement Procedures 4.14 Base assembly and Cover assembly Installing the base assembly and cover assembly The following describes the procedure for installing the base assembly and cover assembly. (See Figure 4-24 and 4-26.) 1. Place the base assembly onto the cover assembly and secure them with the following screws.

  • Page 354: Slim Select Bay Latch

    4.15 Slim select bay latch 4 Replacement Procedures Replacement Procedures 4.15 Slim select bay latch Removing the Slim select bay latch The following describes the procedure for removing the slim select bay latch. (See Figure 4- 26.) 1. Remove the slim select bay cap on the bottom while pushing two latches inside to release them.
  • Page 355 4 Replacement Procedures 4.15 Slim select bay latch Installing the Slim select bay latch The following describes the procedure for installing the slim select bay latch (See Figure 4- 26). 1. Set the spring to the slim select bay latch. 2.

  • Page 356: Battery Lock Assembly

    4.16 Battery lock assembly 4 Replacement Procedures 4.16 Battery lock assembly Removing the Battery lock assembly The following describes the procedure for removing the battery lock assembly. (See Figure 4-27.) 1. Remove the battery lock assembly from the slot while pushing it in the direction in the figure below.

  • Page 357: Rtc Battery

    4 Replacement Procedures 4.17 RTC battery 4.17 RTC battery CAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the laws and ordinances of your local authority. Removing the RTC battery The following describes the procedure for removing the RTC battery. (See Figure 4-28.) 1.
  • Page 358 4.17 RTC battery 4 Replacement Procedures Installing the RTC battery The following describes the procedure for installing the RTC battery. (See Figure 4-28.) 1. Connect the RTC battery cable to the connector CN9300 on the system board. 2. Set the RTC battery to the slot and stick the insulator in place. PORTÉGÉ...

  • Page 359: Bluetooth Module

    4 Replacement Procedures 4.18 Bluetooth module 4.18 Bluetooth module Removing the Bluetooth module The following describes the procedure for removing the Bluetooth module. (See Figure 4- 29.) CAUTION: Do not try to remove the Bluetooth module with the computer turned on. You can damage the computer or Bluetooth module.
  • Page 360 4.18 Bluetooth module 4 Replacement Procedures Installing the Bluetooth module The following describes the procedure for installing the Bluetooth module. (See Figure 4-29.) 1. Turn up the black sheet. 2. Connect the Bluetooth cable to the connector on the Bluetooth module. 3.

  • Page 361: Front Panel

    4 Replacement Procedures 4.19 Front panel 4.19 Front panel Removing the Front panel The following describes the procedure for removing the front panel. (See Figure 4-30.) 1. Remove the front panel from the base assembly while lifting the system board up slightly. Front panel Figure 4-30 Removing the front panel Installing the Front panel...

  • Page 362: Fan/Heat Sink/Cpu

    4.20 Fan/Heat sink/CPU 4 Replacement Procedures 4.20 Fan/Heat sink/CPU Removing the Fan/Heat sink/CPU The following describes the procedure for removing the fan/heat sink/CPU. (See Figure 4-31 to 4-35.) 1. Disconnect the fan cable from the connector CN3380 on the system board. 2.
  • Page 363 4 Replacement Procedures 4.20 Fan/Heat sink/CPU 4. Set the flat plate under the fan so that stress is not given to the assembly while disassembling and assembling. 5. Remove the following screws and separate the fan and heat sink.  M2.54.0B 2 FLAT HEAD screw NOTE: Remove/Install the fan on the flat plate.
  • Page 364 4.20 Fan/Heat sink/CPU 4 Replacement Procedures 6. Unlock the CPU by turning the cam counterclockwise on the CPU socket by 180 degrees with a flat-blade screwdriver. 7. Remove the CPU. Figure 4-33 Removing theCPU CAUTION: When removing the CPU, lift it up right above. Otherwise, pins of the CPU may be damaged.
  • Page 365 4 Replacement Procedures 4.20 Fan/Heat sink/CPU Installing the CPU/fin/DC fan To install the CPU/fin/DC fan, follow the steps below and refer to Figure 4-31 to 4-35. 1. Make sure that the cam of the CPU socket is in the unlock (OPEN) position. 2.
  • Page 366 4.20 Fan/Heat sink/CPU 4 Replacement Procedures 4. When silicon grease is already applied to the CPU or fin, wipe them off with a cloth in advance. 5. Apply new grease (Shin-Etsu Chemical Co. X-23-7921-5) on the CPU using a special syringe as shown in the following figure.
  • Page 367 4 Replacement Procedures 4.21 System board 4.21 System board Removing the System board The following describes the procedure for removing the system board. (See Figure 4-36 and 4-37.) 1. Turn up the insulator and disconnect the speaker cable and microphone cable from the connector CN6150 and CN6070 on the system board.

  • Page 368: System Board

    4.21 System board 4 Replacement Procedures 3. Turn up the black sheet and peel off the acetate tape. 4. Lift up the system board and disconnect the sensor cable from the connector CN9530 on the system board. NOTE: Do not try to remove the system board with the sensor cable being connected. 5.
  • Page 369 4 Replacement Procedures 4.21 System board Installing the system board The following describes the procedure for installing the system board. (See Figure 4-36 and 4-37.) 1. Set the system board to the cover assembly. 2. Lift up the system board and connect the sensor cable to the connector CN9530 on the system board.
  • Page 370 4.21 System board 4 Replacement Procedures Rev B 8. Turn up the insulator and connect the speaker cable and microphone cable to the connector CN6150 and CN6070 on the system board. NOTE: When installing a new system board, stick new keyboard supports on the system board according to the model.

  • Page 371: Hdd Cable/Bluetooth Cable

    4 Replacement Procedures 4.22 HDD cable/Bluetooth cable 4.22 HDD cable/Bluetooth cable Removing the HDD cable/Bluetooth cable The following describes the procedure for removing the HDD cable/Bluetooth cable. (See Figure 4-38.) 1. Peel off the insulator and disconnect the HDD cable from the connector CN1900 on the system board.

  • Page 372: Mdc

    4.23 MDC 4 Replacement Procedures 4.23 MDC Removing the MDC The following describes the procedure for removing the MDC. (See Figure 4-39.) 1. Remove the following screws securing the MDC.  M2.04.0B 2 BIND screw 2. Turn up the insulator. 3.
  • Page 373 4 Replacement Procedures 4.23 MDC Installing the MDC The following describes the procedure for installing the MDC. (See Figure 4-39.) 1. Connect the MDC cable to the connector on the MDC. 2. Connect the MDC to the connector CN3010 on the system board. 3.

  • Page 374: Expresscard

    4.24 ExpressCard 4 Replacement Procedures 4.24 ExpressCard Removing the ExpressCard The following describes the procedure for removing the PC card slot. (See Figure 4-40 .) 1. Remove the following screws securing the ExpressCard slot.  M2.03.0C 2 S-THIN HEAD screw ...

  • Page 375: Expresscard

    4 Replacement Procedures 4.24 ExpressCard Installing the ExpressCard slot The following describes the procedure for installing the ExpressCard slot. (See Figure 4-40.) 1. Set the ExpressCard slot and secure it with the following screws.  M2.03.0C 2 S-THIN HEAD screw ...

  • Page 376: Battery Cable Holder

    4.25 Battery cable holder 4 Replacement Procedures 4.25 Battery cable holder Removing the Battery cable holder The following describes the procedure for removing the battery cable holder. (See Figure 4- 41.) 2. Remove the following screw and battery cable holder from the slot. ...

  • Page 377: Pen Holder Assembly

    4 Replacement Procedures 4.26 Pen holder assembly 4.26 Pen holder assembly Removing the Pen holder assembly The following describes the procedure for removing the pen holder assembly. (See Figure 4- 42.) 1. Remove the pen holder assembly from the slot. Hole Pen holder assembly Guide...

  • Page 378: Sensor Board

    4.27 Sensor board 4 Replacement Procedures 4.27 Sensor board Removing the Sensor board The following describes the procedure for removing the sensor board. (See Figure 4-43.) 1. Remove the sensor board from the slot. 2. Disconnect the sensor cable from the connector on the sensor board. Sensor cable Sensor board Hole...

  • Page 379: Touch Pad

    4 Replacement Procedures 4.28 Touch pad 4.28 Touch pad Removing the Touch pad The following describes the procedure for removing the touch pad. (See Figure 4-44 to 4-46.) 1. Peel off the glass tapes. 2. Disconnect the relay cable from the connector on the touch pad. 3.
  • Page 380 4.28 Touch pad 4 Replacement Procedures 4. Disconnect the touch pad cable and relay cable from the connector on the button board. 5. Turn over the touch pad assembly and peel off the button board. CAUTION: Do not reuse the removed button board. Cable Connector Button board...

  • Page 381: Touch Pad

    4 Replacement Procedures 4.28 Touch pad 6. Peel off the touch pad. CAUTION: Do not reuse the removed touch pad. Touch pad Figure 4-46 Removing the touch pad (3) 4-72 [CONFIDENTIAL] PORTÉGÉ M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 382 4.28 Touch pad 4 Replacement Procedures Installing the Touch pad The following describes the procedure for installing the touch pad. (See Figure 4-44 to 4-46.) 1. Stick a new touch pad on the palm rest cover in place. CAUTION: When installing a new touch pad, follow the steps below. 1.

  • Page 383: Speaker

    4 Replacement Procedures 4.29 Speaker 4.29 Speaker Removing the speaker The following describes the procedure for removing the speaker. (See Figure 4-47.) 1. Remove the speaker covers while releasing latches. 2. Peel off the acetate tapes and take the speakers out from the speaker slots. Speaker cover Latch Acetate tape...
  • Page 384 4.29 Speaker 4 Replacement Procedures Installing the speaker The following describes the procedure for installing the speaker. (See Figure 4-47.) 1. Place the speakers to the slots on both sides. 2. Install the speaker covers to the slots on both sides while hooking the latches. 3.

  • Page 385: Hinge Assembly

    4 Replacement Procedures 4.30 Hinge assembly 4.30 Hinge assembly Removing the Hinge assembly The following describes the procedure for removing the hinge assembly. (See Figure 4-48 and 4-50.) 1. Release the cables from the guides of the cable holder. Cable Figure 4-48 Removing the hinge assembly (1) 4-76 [CONFIDENTIAL]...
  • Page 386 4.30 Hinge assembly 4 Replacement Procedures W-LAN Antenna Cable(Black) 3G Antenna Cable (Red) W-LAN Antenna Cable(Gray) 3G Antenna Cable (Blue) W-LAN Antenna Cable(White) W-LAN Antenna Cable(Gray) 3G Antenna Cable (Blue) FWGAN PCB 3G Antenna Cable (Blue) Figure 4-49 Removing the hinge assembly (1) (3G model only) PORTÉGÉ...
  • Page 387 4 Replacement Procedures 4.30 Hinge assembly 2. Remove the following screws and cable holder.  M2.510.0B FLAT HEAD screw 2 3. Open the display at the right angle to the palm rest covers and turn the display clockwise 90 degrees and remove the hinge assembly. 4.
  • Page 388 4.30 Hinge assembly 4 Replacement Procedures Installing the Hinge assembly The following describes the procedure for installing the hinge assembly. (See Figure 4-48 and 4-50.) 1. Set the hinge spacer, hinge assembly and cable holder in place and secure them with the following screws.

  • Page 389: Lcd Unit/Touch Panel/Digitizer

    4 Replacement Procedures 4.31 LCD unit/Touch panel/Digitizer 4.31 LCD unit/Touch panel/Digitizer Removing the LCD unit/Touch panel/Digitizer The following describes the procedure for removing the LCD unit/touch panel/digitizer. (See Figure 4-51 to 4-55.) 1. Turn the display clockwise180 degrees and close the display on the palm rest cover. 2.
  • Page 390 4.31 LCD unit/Touch panel/Digitizer 4 Replacement Procedures 4. Remove the following screws securing the LCD assembly.  M2.04.0B 4 S-THIN HEAD screw 5. Raise the top edge of the LCD assembly on the display cover. M2.0x4.0B S-THIN HEAD M2.0x4.0B S-THIN HEAD LCD assembly M2.0x4.0B S-THIN HEAD...
  • Page 391 4 Replacement Procedures 4.31 LCD unit/Touch panel/Digitizer 6. Turn up the insulator and peel off the glass tapes. 7. Disconnect the LCD cable and digitizer cable from the connectors on the back of the LCD unit. CAUTION: When removing the cables, be careful not to damage the connectors. 8.
  • Page 392 4.31 LCD unit/Touch panel/Digitizer 4 Replacement Procedures CAUTION: Read the following instructions before handling the touch panel. Touch panels are made of glass having sharp edges and corners; workers must wear gloves not to cut their fingers or skin when handling. Touch panels are made of glass;...
  • Page 393 4 Replacement Procedures 4.31 LCD unit/Touch panel/Digitizer The LCD mask must not touch any part of the transparent area; it will cause unexpected input. Inside edge of the LCD mask must be between the transparent area and the operation guaranteed active area. The LCD mask must not touch film in the transparent area. We recommend the part that secures the touch panel to be an elastic material.
  • Page 394 4.31 LCD unit/Touch panel/Digitizer 4 Replacement Procedures 9. Peel off the glass tape and disconnect the touch panel cable from the connector on the LCD assembly. CAUTION: When removing the cable, be careful not to damage the connectors. 10. Peel off the acetate tapes and separate the touch panel and LCD unit/digitizer. LCD unit/digitizer Acetate tape Glass tape...
  • Page 395 4 Replacement Procedures 4.31 LCD unit/Touch panel/Digitizer CAUTION: Read the following instructions before handling the Digitizer. Do not disassemble or modify the digitizer sensor unit; it may damage sensitive parts inside the digitizer sensor unit, and dusts or scratches may mar the device. Be careful of sharp edges of the sensor board;...
  • Page 396 4.31 LCD unit/Touch panel/Digitizer 4 Replacement Procedures To attain maximum performance, abide by the following precautions. a. Attach the digitizer sensor unit flat on the bottom surface of LCD panel. b. Affix three sides of the digitizer sensor unit to corners securely using single-coated or double-coated adhesive tape.
  • Page 397 4 Replacement Procedures 4.31 LCD unit/Touch panel/Digitizer The CMOS LSIs used in the digitizer sensor unit are very sensitive to ESD (Electro-Static Discharge). Person handling the digitizer sensor unit shall be grounded with wristband. Tools such as a soldering iron, screwdriver and working benches shall be grounded. Do not apply excessive mechanical forces to install the digitizer sensor unit;...
  • Page 398 4.31 LCD unit/Touch panel/Digitizer 4 Replacement Procedures There is a portion where the bezel is sticking out because of the digitizer guide. Do not press and rub the portion with bare hands or it may result cut your finger. Do not make any scratches on the B/L and TAB by the edge of the digitizer when installing the digitizer because it may result to break the TAB or make scratches on the B/L and cause display function failure.
  • Page 399 4 Replacement Procedures 4.31 LCD unit/Touch panel/Digitizer Do not pull up the PCB hardly when installing the digitizer because it may result to give stress on the TAB or PCB and cause the display function failure. Make sure that three latches fit the digitizer securely. If the latches are not locked securely, it may result to move the digitizer and give stress on the TAB or PCB and cause the display function failure.
  • Page 400 4.31 LCD unit/Touch panel/Digitizer 4 Replacement Procedures Do not put any instrument on the LCD module because it may result to make scratch on the cell, polarization sheet or B/L and break the TAB and may cause the display function failure.
  • Page 401 4 Replacement Procedures 4.31 LCD unit/Touch panel/Digitizer Do not hold, press and rub the TAB because it may result to break the TAB and cause the display function failure. 4-92 [CONFIDENTIAL] PORTÉGÉ M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 402 4.31 LCD unit/Touch panel/Digitizer 4 Replacement Procedures Make sure to put the LCD module on the flat place. If the LCD module is put on the uneven place, it may result to break the TAB, make scratch on the B/L or polarization sheet and cause the display function failure.
  • Page 403 4 Replacement Procedures 4.31 LCD unit/Touch panel/Digitizer 11. Slide out the digitizer toward the arrow pointing while peeling off the digitizer of the LCD unit. (The digitizer is stuck on the LCD unit with double-sided tapes.) CAUTION: Do not reuse the removed digitizer. Digitizer Figure 4-55 Removing the digitizer 4-94...
  • Page 404 4.31 LCD unit/Touch panel/Digitizer 4 Replacement Procedures Installing the LCD unit/Touch panel/Digitizer The following describes the procedure for installing the LCD unit/touch panel/digitizer. (See Figure 4-51 to 4-55.) CAUTION: When installing the LCD unit/touch panel/digitizer, be careful of the followings. Standards of dirt of the digitizer and dirt between the digitizer and LCD are followings.
  • Page 405 4 Replacement Procedures 4.31 LCD unit/Touch panel/Digitizer 1. Peel off separators of double-sided tapes on the back of a new digitizer. 2. Slide a new digitizer into the back pocket of the LCD and fix it with the double-sided tape. NOTE: When installing a new digitizer, follow the instructions below.
  • Page 406 4.31 LCD unit/Touch panel/Digitizer 4 Replacement Procedures Make sure the digitizer is inserted under the metal guides. Do not make a gap between the digitizer and LCD. Guide Guide Guide Guide 3. Set the LCD unit/digitizer on the touch panel and stick the acetate tapes in place. 4.
  • Page 407 4 Replacement Procedures 4.31 LCD unit/Touch panel/Digitizer 7. Place the LCD assembly to the display cover and secure it with the following screws.  M2.04.0B 4 S-THIN HEAD screw NOTE: For models with a digitizer and touch panel, be careful not to put the LCD cable under the metal plate of the touch panel.
  • Page 408 4.31 LCD unit/Touch panel/Digitizer 4 Replacement Procedures 8. Set the LCD mask to the display cover while securing the latches. NOTE: When setting the LCD mask, wipe the LCD with a soft cloth and make the back of the LCD mask clean with an ionizer. NOTE: For models with a LCD/digitizer (without touch panel), set the protection board to the LCD mask and secure them with the double-sided tape.
  • Page 409 4 Replacement Procedures 4.31 LCD unit/Touch panel/Digitizer NOTE: When replacing the LCD mask with a new one, stick a new black sheet in place. There are two types of black sheet, one type (for web camera model) masks the web camera portion, and the other (for no web camera model) does not mask the web camera portion.

  • Page 410: Switch Board/Fingerprint Sensor Board

    4.32 Switch board/Fingerprint sensor board 4 Replacement Procedures 4.32 Switch board/Fingerprint sensor board Removing the Switch board/Fingerprint sensor board The following describes the procedure for removing the switch board/fingerprint sensor board. (See Figure 4-56.) 1. Remove the following screw securing the switch board and pull up the switch board. ...
  • Page 411 4 Replacement Procedures 4.32 Switch board/Fingerprint sensor board Installing the Switch board/Fingerprint sensor board The following describes the procedure for installing the switch board/fingerprint sensor board. (See Figure 4-56.) 1. Connect the fingerprint sensor cable to the connector on the back of the fingerprint sensor board.

  • Page 412: Web Camera Board

    4.33 Web camera board 4 Replacement Procedures 4.33 Web camera board Removing the Web camera board The following describes the procedure for removing the web camera board. (See Figure 4- 57.) 1. Disconnect the web camera cable from the connector on the web camera board and remove the web camera board.

  • Page 413: Wireless Antenna/Internal Microphone/Web Camera Cable

    4 Replacement Procedures4.34 Wireless LAN antenna/Internal microphone/Web camera cable 4.34 Wireless LAN antenna/Internal microphone/Web camera cable Removing the Wireless LAN antenna/Internal microphone/Web camera cable Wireless LAN antennas/internal microphone/web camera cable are included in a LCD cover assembly (hinge assembly is also included). When the wireless LAN antennas or internal microphone or web camera cable are/is defective, replace with a new LCD cover assembly.
  • Page 414 4.34 Wireless LAN antenna/Internal microphone/Web camera cable4 Replacement Procedures LCD cover assembly M2.5x6.0B FLAT HEAD M2.5x6.0B FLAT HEAD Hinge assembly Figure 4-59 Removing the wireless LAN antenna/3G antenna/Internal microphone/webcamera cable(3G model only) Installing the Wireless LAN antenna/Internal microphone/Web camera cable The following describes the procedure for installing the LCD cover assembly.

  • Page 415: Appendices

    Appendices [CONFIDENTIAL] Downloaded from LpManual.com Manuals...
  • Page 416 Appendices App-ii [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 417 CN4612 USB (Port1) interface connector (4-pin) ..........C-17 C.16 CN1970 eSATA/USB interface connector (20-pin)..........C-17 C.17 CN5080 CRT interface connector (15-pin)............C-18 C.18 CN5601 LCD interface connector (34-pin) ............C-19 C.19 CN6070 Int MIC connector (2-pin) ..............C-20 PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] App-iii Downloaded from LpManual.com Manuals...
  • Page 418 CN2662 3G interface connector (3-pin) .............C-30 C.39 CN2663 WLAN interface connector (3-pin) ............C-30 Appendix D Keyboard Scan/Character Codes ..............D-1 Appendix E Key Layout.....................E-1 United Kingdom (UK) Keyboard ................E-1 United States (US) Keyboard................. E-1 App-iv [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 419 Appendix F Wiring Diagrams ................... F-1 RGB Monitor Loopback Connector ................ F-1 LAN Loopback Connector..................F-1 Appendix G BIOS rewrite Procedures ................G-1 Appendix H EC/KBC rewrite Procedures............... H-1 Appendix I Reliability ......................I-1 PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] App-v Downloaded from LpManual.com Manuals...

  • Page 420: System Board (Fw3Sy＊)

    Table C.9 CN3010 MDC module interface connector (12-pin) ..........C-14 Table C.10 CN3240 Keyboard interface connector (34-pin)........C-15 Table C.11 CN3250 FW3TP* board interface connector (8-pin) .........C-15 Table C.12 CN4200 1394 interface connector (4-pin)..........C-16 App-vi [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 421 Table C.33 CN9541 System board interface connector (6-pin)........C-27 Touch Pad board (FWGTP*) Table C.34 CN3241 Touch PAD interface connector (12-pin) ........C-28 Table C.35 CN9570 System board interface connector (8-pin) ........C-28 PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] App-vii Downloaded from LpManual.com Manuals...
  • Page 422 Scan codes with Fn key..................D-6 Table D-5 Scan codes in overlay mode ................D-7 Table D-6 No.124 key scan code..................D-7 Table D-7 No.126 key scan code..................D-8 Table I-1 MTBF ........................ I-1 App-viii [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 423: Appendix A Handling The Lcd Module

    LCD cover before securing the module with screws. Do not force the module into place, because stress can affect its performance. Also, the panel’s polarized surface is easily scarred, so be careful when handling it. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] Downloaded from LpManual.com Manuals...
  • Page 424 4. If water or other liquid is left on the panel’s surface for a long period, it can change the screen’s tint or stain it. Be sure to quickly wipe off any liquid. [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 425 6. CMOS-LSI circuits are used in the module, so guard against damage from electrostatic discharge. Be sure to wear a wrist or ankle ground when handling the module. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] Downloaded from LpManual.com Manuals...
  • Page 426 8. Do not store the module at temperatures below specifications. Cold can cause the liquid crystals to freeze, lose their elasticity or otherwise suffer damage. 9. Do not disassemble the LCD module. Disassembly can cause malfunctions. [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 427 10. If you transport the module, do not use packing material that contains epoxy resin (amine) or silicon glue (alcohol or oxide). These materials can release gas that can damage the panel’s polarization. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] Downloaded from LpManual.com Manuals...
  • Page 428 Appendices Appendix A Handling the LCD Module [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 429: Appendix B Board Layout

    Appendix B Board Layout Appendices Appendix B Board Layout B.1 PORTÉGÉ M780 System board (FW3SY*) Front View Figure B-1 System board(FW3SY*) layout (front) PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 430 It is made to short-circuit when Debugging Port W3400 Check. It is indicated to Chaptor2 for details. IS2140 Media Bridge I/F connector IS2630 SIMM CARD SLOT: Not used IC1600 Ibex Peak-M (chip set) [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809 ) Downloaded from LpManual.com Manuals...
  • Page 431 Appendix B Board Layout Appendices B.2 PORTÉGÉ M780 System board (FWGSY*) Back View Figure B-2 System board(F SY*) layout (back) PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] Downloaded from LpManual.com Manuals...
  • Page 432 CN6150 Speaker connector CN3380 FAN I/F connector CN8810 Battery connector CN9300 RTC battery connector J4050 LAN I/F connector J6051 Ext MIC connector J6310 HP JACK J8800 DC-IN connector IS1050 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809 ) Downloaded from LpManual.com Manuals...
  • Page 433 Appendices B.3 SW board (FWGSW*,FWGNW*) View (front) (back) Figure B-3 SW board (FW3SW*) layout (front/back) W3SW Table B-3 board (F *) connector (front) Number Name System board I/F connector CN9542 PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] Downloaded from LpManual.com Manuals...
  • Page 434 B.4 Finger Sensor board (FWGFS*,FWGNF*) View (front) (back) Finger Sensor board (FW3FS Figure B-4 *) layout (front/back) Finger Sensor board W3FS Front Table B-4 *) connector ( Number Name CN9541 System board I/F connector [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809 ) Downloaded from LpManual.com Manuals...
  • Page 435 (back) Touch Pad board W3TP Figure B-5 *) layout (front/back) Touch Pad board W3TP Table B-5 *)connector (front) Number Name CN3241 Touch PAD I/F connector CN9570 System board I/F connector PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] Downloaded from LpManual.com Manuals...
  • Page 436 (front) (back) W3PN /back Figure B-6 Panel Sensor board(F *) layout (front Panel Sensor board W3PN back Table B-6 *) connector ( Number Name CN9531 System board I/F connector [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809 ) Downloaded from LpManual.com Manuals...

  • Page 437: Appendix C Pin Assignments

    ADQ02-B1P ADQ06-B1P ADQ03-B1P ADQ13-B1P ADQ09-B1P ADQ12-B1P ADQ08-B1P ADQS1-B1N ADM1-B1P ADQS1-B1P ASMRST-B1 ADQ14-B1P ADQ11-B1P ADQ15-B1P ADQ10-B1P ADQ21-B1P ADQ16-B1P ADQ20-B1P ADQ17-B1P ADQS2-B1N ADM2-B1P ADQS2-B1P ADQ19-B1P ADQ23-B1P ADQ18-B1P ADQ22-B1P ADQ25-B1P ADQ29-B1P ADQ24-B1P ADQ28-B1P PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] Downloaded from LpManual.com Manuals...
  • Page 438 1R5-B1V XACK0-B1P XACK1-B1P XACK0-B1N XACK1-B1N 1R5-B1V 1R5-B1V AMA10-B1P ABS1-B1P ABS0-B1P ARAS-B1N 1R5-B1V 1R5-B1V AWE-B1N ACS0-B1N ACAS-B1N AODT0-B1P 1R5-B1V 1R5-B1V AMA13-B1P AODT1-B1P ACS1-B1N 1R5-B1V 1R5-B1V NC（TEST） MRVREF－B0V ADQ36-B1P ADQ37-B1P ADQ32-B1P ADQ33-B1P [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 439 ADQ47-B1P ADQ43-B1P ADQ42-B1P ADQ53-B1P ADQ52-B1P ADQ48-B1P ADQ49-B1P ADQS6-B1N ADM6-B1P ADQS6-B1P ADQ55-B1P ADQ50-B1P ADQ54-B1P ADQ51-B1P ADQ61-B1P ADQ57-B1P ADQ56-B1P ADQ60-B1P ADQS7-B1N ADM7-B1P ADQS7-B1P ADQ59-B1P ADQ63-B1P ADQ58-B1P ADQ62-B1P TSDIM-P3N SMBDT1-P3P SMBCK1-P3P 0R75-P0V 0R75-P0V PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] Downloaded from LpManual.com Manuals...

  • Page 440: Cn1410 Memory B Connector (200-Pin

    BDQ03-B1P BDQ07-B1P BDQ02-B1P BDQ13-B1P BDQ09-B1P BDQ12-B1P BDQ08-B1P BDQS1-B1N BDM1-B1P BDQS1-B1P BSMRST-B1 BDQ11-B1P BDQ14-B1P BDQ10-B1P BDQ15-B1P BDQ21-B1P BDQ16-B1P BDQ20-B1P BDQ17-B1P BDQS2-B1N BDM2-B1P BDQS2-B1P BDQ23-B1P BDQ19-B1P BDQ22-B1P BDQ18-B1P BDQ29-B1P BDQ25-B1P BDQ28-B1P BDQ24-B1P [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 441 1R5-B1V XBCK0-B1P XBCK1-B1P XBCK0-B1N XBCK1-B1N 1R5-B1V 1R5-B1V BMA10-B1P BBS1-B1P BBS0-B1P BRAS-B1N 1R5-B1V 1R5-B1V BWE-B1N BCS0-B1N BCAS-B1N BODT0-B1P 1R5-B1V 1R5-B1V BMA13-B1P BODT1-B1P BCS1-B1N 1R5-B1V 1R5-B1V NC（TEST） MRVREF－B0V BDQ37-B1P BDQ32-B1P BDQ36-B1P BDQ33-B1P PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] Downloaded from LpManual.com Manuals...
  • Page 442 BDQ46-B1P BDQ42-B1P BDQ47-B1P BDQ53-B1P BDQ48-B1P BDQ52-B1P BDQ49-B1P BDQS6-B1N BDM6-B1P BDQS6-B1P BDQ50-B1P BDQ54-B1P BDQ51-B1P BDQ55-B1P BDQ57-B1P BDQ61-B1P BDQ56-B1P BDQ60-B1P BDQS7-B1N BDM7-B1P BDQS7-B1P BDQ58-B1P BDQ62-B1P BDQ59-B1P BDQ63-B1P TSDIM-P3N SMBDT1-P3P SMBCK1-P3P 0R75-P0V 0R75-P0V [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 443: C Cn1900 Sata Hdd Interface Connector (20-Pin

    ZSTROD-P1N ZSTROD-P1P SBSTS-S3N C CN1900 SATA HDD interface connector (20-pin) Table C- 4 SATA HDD interface connector (20-pin) Pin No. Signal Name Pin No. Signal Name ZSTTHD-P1P ZSTTHD-P1N ZSTRHD-P1N ZSTRHD-P1P PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] Downloaded from LpManual.com Manuals...

  • Page 444: Is2520 Express Card Interface Connector (40-Pin

    Table C- 5 EXPRESS CARD interface connector (26-pin) Pin No. Signal Name Pin No. Signal Name ZUSBEX-E3N ZUSBEX-E3P CPUSB-E3N CRD-E3V CRD-E3V CRD1R5-P1V CRD1R5-P1V PEWAKE-E3N CRD-E3V CRDRST-E3N CRD-P3V CRD-P3V CRDCRQ-E3N CPPE-E3N XPECRD-P0N XPECRD-P0P ZERCRD-P1N ZERCRD-P1P ZETCRD-P1N ZETCRD-P1P [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 445: Cn2300 Docking Interface Connector (133-Pin

    Signal Name DCOUT DCOUT DOCDT1-S3N BT2VD BT2VD PSCL-S5P PSDA-S5P ZUSBDC-E3P ZUSBDC-E3N ZDVTX2-P3P ZDVTX2-P3N ZDVTX1-P3P ZDVTX1-P3N DVIDET-P3N DCOUT DCOUT DBT2OV-S5N BTMP2 CDCHG2-S5P DOPCONF-S5P XDVCLK-P3N XDVCLK-P3P ZDVTX0-P3P ZDVTX0-P3N DVISCL-P5P DVISDA-P5P LINK-E3N ZBIDDP-EXP ZBIDDN-EXN PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] Downloaded from LpManual.com Manuals...
  • Page 446 Signal Name ZBIDCN-EXN ZBIDCP-EXP DCOUT DCOUT PWRSW-S3N DDCON-P5P DILSON-S3P IDSDA-P3P IDSCL-P3P ACT-E3N ZBIDBN-EXN ZBIDBP-EXP ZBIDAN-EXN ZBIDAP-EXP DCOUT DCOUT EJCTRQ-S3N DHSYNC-P3P DVSYNC-P3P ZDTPA-P3P ZDTPA-P3N ZDTPB-P3N ZDTPB-P3P DGREEN-PXP PSCL-S5P PSDA-S5P DOCDT2-S3N C-10 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 447 Appendix C Pin Assignments Appendices Table C-6 Docking interface connector (133-pin) (3/3) Pin No. Signal Name Pin No. Signal Name DSKDC PVBAT2 PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] C-11 Downloaded from LpManual.com Manuals...

  • Page 448: Cn2600 Pci-E Mini Card Interface Connector (52-Pin

    Signal Name PEWAKE-E3N WLAN-E3V WCHDAT-P3P WCHCLK-P3P 1R5-P1V WLXRQ-E3N XPEWL-P0N XPEWL-P0P WLRFON-S3N PLTRS４-E3N ZERWL-P1N WLAN-E3V ZERWL-P1P WLDET-P3N 1R5-P1V ZETWL-P1N ZETWL-P1P ZUSBWM-E3N ZUSBWM-E3P WLAN-E3V WLAN-E3V WMLED-E3P XCLCK1-E1P CLDAT1-E1P 1R5-P1V CLRST1-E3N WLAN-E3V C-12 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 449: Cn2610 Pci-E Mini(3G) Card Interface Connector (52-Pin)* :Not Used

    :Not used Table C- 8 PCI-E Mini(3G) CARD interface connector (52-pin) Pin No. Signal Name Pin No. Signal Name UIMPWR-E3V UIMDAT-E3P UIMCLK-E3P UIMRST-E3P 3GRFON-S3N PLTRS4-E3N MINDET-P3N ZUSB3G-E3N ZUSB3G-E3P 3GLED-E3P PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] C-13 Downloaded from LpManual.com Manuals...

  • Page 450: Cn3010 Mdc Module Interface Connector (12-Pin

    Appendix C Pin Assignments CN3010 MDC module interface connector (12-pin) Table C- 9 MDC interface connector (12-pin) Pin No. Signal Name Pin No. Signal Name AZSDO1-E3P AZSYC1-E3P IC3010-1 AZRST1-E3N XAZBC1-E3P C-14 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 451: Cn3240 Keyboard Interface Connector (34-Pin

    KBSC01-S3N KBSC00-S3N CAPLED-P5N ARWLED-P5N NUMLED-P5N C.11 CN3250 FW3TP* board interface connector (8-pin) Table C-11 FW3TP* board interface connector (8-pin) Pin No. Signal Name Pin No. Signal Name IPDDAT-P5P IPDCLK-P5P PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] C-15 Downloaded from LpManual.com Manuals...

  • Page 452: Cn4200 1394 Interface Connector (4-Pin

    ZTPBP-P3P ZTPAN-P3N ZTPAP-P3P C.13 CN4440 Bluetooth interface connector (10-pin) Table C-13 Bluetooth interface connector (10-pin) Pin No. Signal Name Pin No. Signal Name WCHDA-P3P BTRST-S3N BTMDL-P3N WCHCLK-P3P ZUSBBT-E3N ZUSBBT-E3P C-16 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 453: Cn4610 Usb (Port2) Interface Connector (4-Pin

    ZUSBP1-E3P C.16 CN1970 eSATA/USB interface connector (20-pin) Table C- 16 eSATA/USB interface connector (20-pin) Pin No. Signal Name Pin No. Signal Name USB1PS-E5V ZUSBCA-E3N ZUSBCA-E3P ZSTTES-P1P ZSTTES-P1N ZSTRES-P1N ZSTRES-P1P PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] C-17 Downloaded from LpManual.com Manuals...

  • Page 454: Cn5080 Crt Interface Connector (15-Pin

    Appendix C Pin Assignments C.17 CN5080 CRT interface connector (15-pin) Table C-17 CRT interface connector (15-pin) Pin No. Signal Name Pin No. Signal Name MRED-PXP MGREEN-PXP MBLUE-PXP CRTSDA-P5P MHSYNC-P3P MVSYNC-P3P CRTSCL-P5P C-18 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 455: Cn5601 Lcd Interface Connector (34-Pin

    Pin No. Signal Name PNL-P2V PNL-P2V PNL-P2V PNL-P2V TSCL-P3P TSDA-P3P ZTXDA0-PYN ZTXDA0-PYP ZTXDA1-PYN ZTXDA1-PYP ZTXDA2-PYN ZTXDA2-PYP ZTXCKA-PYN ZTXCKA-PYP LEDBL0-GND LEDBL1-GND LEDBL2-GND LEDBL3-GND LEDBL4-GND LEDBL5-GND LEDBL-PYV LEDBL-PYV LEDBL-PYV LEDBL-PYV LEDBL-PYV LEDBL-PYV PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] C-19 Downloaded from LpManual.com Manuals...

  • Page 456: Cn6070 Int Mic Connector (2-Pin

    Pin No. Signal Name FANG0-P3P FPWM0-S3P C.22 CN8810 Battery connector (10-pin) Table C-22 Battery connector (10-pin) Pin No. Signal Name Pin No. Signal Name PVBL1 BTMP1 PVBL1 PSCL-S5P PSDA-S5P DBT1OV-S5N C-20 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 457: Cn9300 Rtc Battery Connector (3-Pin

    Pin No. Signal Name ZS_PWCHKF C.24 CN9530 FW3GPN* board interface connector (4-pin) Table C-24 FWGPN* board interface connector (4-pin) Pin No. Signal Name Pin No. Signal Name PNLOFR-S3N TPLOFR-S3N PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] C-21 Downloaded from LpManual.com Manuals...

  • Page 458: Cn9540 Fw3Fp*/Fw3Sw* Board Interface Connector (41-Pin

    J4050 LAN interface connector (12-pin) Table C-26 LAN interface connector (12-pin) Pin No. Signal Name Pin No. Signal Name ZBIDAP-EXP ZBIDAN-EXN ZBIDBP-EXP ZBIDCP-EXP ZBIDCN-EXN ZBIDBN-EXN ZBIDDP-EXP ZBIDDN-EXN LAN-E3V LINK-E3N LAN-E3V ACT-E3N C-22 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 459: J6051 Ext Mic Connector (5-Pin

    Signal Name Pin No. Signal Name HEADL-PXP HEADR-PXP DETCTA-P4N C.29 J8800 DC-IN connector (4-pin) Table C-29 DC-IN connector (4-pin) Pin No. Signal Name Pin No. Signal Name ADPDC ADPDC PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] C-23 Downloaded from LpManual.com Manuals...

  • Page 460: Is2140 Media Bridge Interface Connector (42-Pin

    FMC10-P3P FMC01-P3P FMC08-P3P FMC05-P3P FMC02-P3P FMCD0-P3N FMC-P3V FMC05-P3P FMC02-P3P FMC01-P3P FMC-P3V FMCD0-P3N FMCD1-P3N FMC02-P3P FMC03-P3P FMC04-P3P FMC05-P3P FMC06-P3P FMC07-P3P FMC08-P3P FMC09-P3P FMC10-P3P FMC11-P3P FMC12-P3P FMC13-P3P FMMSCK-P3P D2140-C1 FMC00-P3P FMC00-P3P C-24 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 461: Is2630 Simm Card Slot (12-Pin) :Not Used

    Appendix C Pin Assignments Appendices C.31 IS2630 SIMM CARD SLOT (12-pin) :Not used Table C-31 SIMM CARD SLOT (12-pin) Pin No. Signal Name Pin No. Signal Name UIPWRL-E3V UIRSTL-E3P UICLKL-E3P UIDATL-E3P PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] C-25 Downloaded from LpManual.com Manuals...

  • Page 462: Sw Board (Fw3Sw*)

    C.32 CN9542 System board interface connector (15-pin) Table C-32 System board interface connector (15-pin) Pin No. Signal Name Pin No. Signal Name GPBTNA-S3N GPBTNB-S3N PWRW-S3N KBRT00-S3N KBRT01-S3N KBRT02-S3N KBRT03-S3N KBRT04-S3N KBRT05-S3N KBRT06-S3N KBSC16-S3N C-26 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 463: Finger Sensor Board (Fw3Fp*)

    Finger Sensor board (FW3FP*) C.33 CN9541 System board interface connector (6-pin) Table C-33 System board interface connector (6-pin) Pin No. Signal Name Pin No. Signal Name FGSPON-S3N ZUSBFS-E3N ZUSBFS-E3P PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] C-27 Downloaded from LpManual.com Manuals...

  • Page 464: Touch Pad Board (Fwgtp*)

    Pin No. Signal Name IPDDAT-P5P IPDCLK-P5P C.35 CN9570 System board interface connector (8-pin) Table C-35 System board interface connector (8-pin) Pin No. Signal Name Pin No. Signal Name IPDCLK-P5P IPDDAT-P5P C-28 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 465: Panel Sensor Board (Fw3Pn*)

    Appendices Panel Sensor board (FW3PN*) C.36 CN9531 System board interface connector (4-pin) Table C-36 System board interface connector (4-pin) Pin No. Signal Name Pin No. Signal Name TPLOFR-S3N PNLOFR-S3N PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] C-29 Downloaded from LpManual.com Manuals...

  • Page 466: Antenna Board (Fw3An*): (3G Model Only)：Not Used

    Pin No. Signal Name Pin No. Signal Name (FL2660-6) C.39 CN2663 WLAN interface connector (3-pin) Table C-39 WLAN interface connector (3-pin) Pin No. Signal Name Pin No. Signal Name (FL2660-4) C-30 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 467 Appendix D Keyboard Scan/Character Codes Scan Codes Table D-1 Scan codes (set 1 and set 2) (1/4) Code set 1 Code set 2 Keytop Note Make Break Make Break ‘ ~ 7 & BkSp PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] Downloaded from LpManual.com Manuals...
  • Page 468 Table D-1 Scan codes (set 1 and set 2) (2/4) Code set 1 Code set 2 Keytop Note Make Break Make Break Caps Lock ‘ “ Enter Shift (L) No.102 , < . > Shift (R) [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 469 Table D-1 Scan codes (set 1 and set 2) (3/4) Code set 1 Code set 2 Keytop Note Make Break Make Break Ctrl Alt (L) Space ALT (R)  Home   PgUp PgDn   PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] Downloaded from LpManual.com Manuals...

  • Page 470: Appendix D Keyboard Scan/Character Codes

    5. * This key corresponds to key No. 42 in a 102-key model. 6. * Refer to Table D-6, No. 124 key scan code. 7. * Refer to Table D-7, No. 126 key scan code. [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 471 With left Shift With right Shift Set 1 E0 AA __________ E0 B6 E0 2A ___________ E0 36 Set 2 E0 F0 12 ________ E0 F0 59 E0 12 ___________ E0 59 PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] Downloaded from LpManual.com Manuals...
  • Page 472 E0 2F E0 F0 2F E0 F0 12 Table D-4 Scan codes with Fn key Code set 1 Code set 2 Keytop Make Break Make Break CTRL LALT ARROW NUMERIC Scrl [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...
  • Page 473 Break Make Break (–) Table D-6 No.124 key scan code Code set 1 Code set 2 Shift Make Break Make Break Prt Sc Common Ctrl  Shift  Alt  PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] Downloaded from LpManual.com Manuals...
  • Page 474 Table D-7 No.126 key scan code Shift Code set 1 Code set 2 Make Make Pause Common* E1 1D E1 F0 Ctrl* E0 46 7E E0 F0 *: This key generates only make codes. [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 475: Appendix E Key Layout

    Appendix E Key Layout Appendices Appendix E Key Layout United Kingdom (UK) Keyboard Figure E-1 UK keyboard United States (US) Keyboard Figure E-2 US keyboard PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] Downloaded from LpManual.com Manuals...
  • Page 476 Appendices Appendix E Key Layout Canadian French Keyboard Figure E-3 Canadian French keyboard [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 477: Appendix F Wiring Diagrams

    Appendix F Wiring diagrams Appendices Appendix F Wiring diagrams RGB Monitor Loopback Connector Figure F-1 RGB Monitor Loopback Connector LAN Loopback Connector Figure F-2 LAN Loopback Connector PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] Downloaded from LpManual.com Manuals...
  • Page 478 Appendices Appendix F Wiring diagrams [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 479: Appendix Gbios Rewrite Procedures

    3. If you fail to rewrite BIOS, then when you next turn on the power, a message may be displayed that the contents of the BIOS have been erased. In this case, insert the BIOS rewriting disk and the BIOS will be rewritten. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] Downloaded from LpManual.com Manuals...
  • Page 480 Appendices Appendix G BIOS rewrite procedures [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 481: Appendix Hec/Kbc Rewrite Procedures

    5. Turn on the power while holding down the Tab key. (Keep holding down the key until a beep sounds.) The EC/KBC rewriting starts. 6. When the EC/KBC rewrite is completed, the system is automatically turned off. PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] Downloaded from LpManual.com Manuals...
  • Page 482 Appendices Appendix H EC/KBC rewrite procedures [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

  • Page 483: Appendix I Reliability

    Appendix I Reliability The following table shows MTBF (Mean Time Between Failures). Table I-1 MTBF Time (hours) MTBF 5272.3 h* * In the case of the model corresponding to AMT PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] Downloaded from LpManual.com Manuals...

  • Page 484: Appendix I Reliability

    Appendices Appendix I Reliability [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Downloaded from LpManual.com Manuals...

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