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Toshiba Satellite P775 Series Manual page 69

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2Troubleshooting Procedures
The Camera board or system board may be the reason of a Camera fault. Either of these two
components may be damaged. To determine if the computer's Camera is functioning
properly, perform the following procedures. Figure 2-11 outlines the process. Start with
Procedure 1 and continue with the other procedures as instructed.
Procedure 1: Windows Application test
Procedure 2: Perform Software check
Procedure 3: Replace Glasses check
Procedure 4: Connector and replacement check
Procedure 1
Windows Application test
Run the functioning Program in windows, which will display the Camera test result.
If tests and diagnostics result abnormal and if 3D Camera is go to Procedure 2, or else go
straight to Procedure 4. If an error is not located, the Camera system is functioning properly.
Procedure 2
Perform Software check
Ensure that the appropriate driver and camera AP which is support 3D effect have been
installed on the computer.
Procedure 3
Replace Glasses check
The Glasses may be damaged. Replace it with a new one which supports 3D effect. If the
problem still exists, go to Procedure 4.
Procedure 4
Connector and replacement check
The Camera board or system board may be disconnected or damaged. Disassemble the
computer following the steps described in Chapter 4, Replacement Procedures, and perform
the following checks.
Check 1
Make sure that the Camera board FFC is securely slotted into the system board. If
the problem persists, go to Check 2.
Check 2
The Camera board may be damaged. Replace it with a new one following the
instructions in Chapter 4. If the problem still exists, perform Check 3.
Check 3
The system board may be damaged. Replace it with a new one following the
instructions in Chapter 4.
Satellite P770/P775 Series Maintenance Manual
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