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Preface This maintenance manual describes how to perform hardware service maintenance for the Toshiba Personal Computer Satellite, referred to as the Satellite Series in this manual. The procedures described in this manual are intended to help service technicians isolate faulty Field Replaceable Units (FRUs) and replace them in the field.
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For example: Read Only Memory (ROM) Keys Keys are used in the text to describe many operations. The key top symbol as it appears on the keyboard is printed in boldface type. Key operation Satellite M640/ProM640 Series Maintenance Manual...
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Text that you are instructed to type in is shown in the boldface type below: DISKCOPY A: B: The display Text generated by the computer that appears on its display is presented in the typeface below: Format complete System transferred Satellite M640/ProM640 Series Maintenance Manual...
Optical Drive Troubleshooting ..................25 2.10 Modem Troubleshooting ....................28 2.11 Express card Troubleshooting ................... 30 2.12 Wireless LAN Troubleshooting ..................32 2.13 Camera Troubleshooting ....................34 2.14 Bluetooth Troubleshooting ....................36 2.15 Bridge Media Slot Troubleshooting .................. 38 Satellite M640/ProM640 Series Maintenance Manual...
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3.10 Mouse (Pad) Test ..........................21 3.11 LCD Pixels Mode Test ........................22 3.12 Magnetic Switch Test ........................23 3.13 LAN Test ............................25 3.14 RTC Test ............................27 3.15 BUTTON TEST ..........................28 3.16 1st HDD Test ..........................30 Satellite M640/ProM640 Series Maintenance Manual...
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3.18 Write DMI ..........................33 3.19 3D Sensor Test ........................... 35 3.20 TP TYPE R/W TEST ......................... 39 3.21 EE--PROM Setting ........................42 3.22 Toshiba Logo set ........................46 3.23 Dynabook Logo set ........................48 Chapter 4 Replacement Procedures Figure 4.1 Removing the battery pack................. 4-8 Figure 4.3 Removing the memory from the laptop.............
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Board Layout ....................... B-1 Appendix C Pin Assignments ......................C-1 Appendix D Keyboard Scan/Character Codes ................. D-1 Appendix E Key Layout ........................E-1 Appendix F Series Screw Torque List ....................F-1 Appendix G Reliability ........................G-1 Satellite M640/ProM640 Series Maintenance Manual...
1 Hardware Overview Features The Toshiba Satellite M600/M640/M645/M647 Series computer is a full-size PC notebook based on a Dual Core Processor, providing high-speed processing capabilities and advanced features. The computer employs a lithium ion battery that allows it to operate without a DC-in connection for extended periods of time.
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( DDR3, 512MB/1GB/2GB) Keyboard (BTO) The computer is equipped with an illuminated Toshiba 2010 A4 keyboard with 86/87 keys, including keyboard overlays to provide all the features of the 104-key enhanced keyboard. It is a Windows 7 compliant keyboard featuring a Windows key and application keys.
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1.1 Features 1 Hardware Overview Universal Serial Bus (USB) Ports The computer has three USB 2.0 ports. It is supported to daisy-chain a maximum of 127 USB devices. The serial data transfer rate is 480 Mbps or 12 Mbps and 1.5 Mbps. These ports support PnP installation and hot plugging.
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1 Hardware Overview 1.1 Features supports sending and receiving of SD and HD video/audio and control signals. Headphones/Line out Jack This jack connects digital speakers or stereo headphones (16 ohm minimum). When connected to digital speakers or headphones, the internal speaker is automatically disabled. Microphone/ Line-in Jack A 3.5mm mini microphone jack enables connection of a three-conductor microphone for monaural input and also enables the connection of a stereo device for audio input.
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1.1 Features 1 Hardware Overview Bluetooth (BTO) Some computers in this series offer Bluetooth wireless communication functionality, which eliminates the need for cables between electronic devices such as computers and printers. When implemented, Bluetooth provides a fast, reliable and secure means to achieve wireless communication in a small space.
1 Hardware Overview 1.1 Features Figure 1-1A shows the computer and its system unit configuration. Figure 1-1A ID Parts Description Placement Part A Satellite M600/M640/M645/M647 Maintenance Manual...
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1.1 Features 1 Hardware Overview The system unit of the computer consists of the following components: Processor (BTO) ® The computer is equipped with the following Intel processor: ® Intel Arrandale Processor Memory (BTO) The computer has two SODIMM slots that come standard with 1GB, 2GB or 4GB BTO to meet various memory requirements.
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1 Hardware Overview 1.1 Features Graphics Controller ® Intel 5 Series Chipset as integrated graphics solution Following External Graphic solution: − NVIDIA ® N11P-LP1/N11M-OP1/N11P-LP2/N11M-GE2 HDMI 1.3-CEC Support DVI-D supported by conversion cable from HDMI Express Card Controller Support USB/PCI Express signals One Express Card slot 34 Audio Controller Realtek Azalia ALC269-VB5...
1.2 2.5-inch HDD 1 Hardware Overview 2.5-inch HDD The computer contains an extremely low-profile, lightweight and high-performance HDD. The HDD incorporates 9.5 mm height magnetic disk and mini-Winchester type magnetic heads. The HDD interface conforms to Serial ATA. Storage capacities supported are 250, 320, 500 and 640GB.
1 Hardware Overview 1.3 DVD Super Multi (+-R Double Layer) DVD Super Multi (+-R Double Layer) The DVD Super Multi drive accepts 12-cm (4.72-inch) and 8-cm (3.15-inch) discs. At maximum, the drive can play back a DVD at 8x speed, read CD-ROM at 24x speed, and write CD-R at 24x speed, CD-RW at 16x speed, DVD-R at 8x speed, DVD-RW at 6x speed, DVD+R at 8x speed, DVD+R (DL) at 6x speed, DVD-R (DL) at 6x speed, DVD+RW at 8x speed and DVD-RAM at 5x speed.
1.4 BD-RE and BD-Combo drives 1 Hardware Overview BD-RE and BD-Combo drives The BD-RE and BD-Combo drives accept 12-cm (4.72-inch) and 8-cm (3.15-inch) discs and can play BDs, DVDs and CDs. At maximum the drives can playback BD at 6x speed, DVD at 8x speed, read CD-ROM at 24x speed.
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1 Hardware Overview 1.4 BD-RE and BD-Combo drives Table 1-3 Blu-ray Disc Drive specifications Item BD-ROM Mode DVD-ROM Mode CD-ROM Mode 33.3 (U-DMA transfer mode 2) Data Transfer Rate (Mbytes/s) 16.6 (PIO mode 4, Multiword DMA mode 2) Access Time (ms) Average Random Access Data Buffer Size (Mbytes) BD-Combo:...
1.5 Power Supply 1 Hardware Overview Power Supply The power supply unit provides constant voltage (19V) for the system board and performs the following functions: 1. Power input monitor Checks whether the AC adapter (DC power supply) is connected to the computer. Checks whether the battery pack is connected to the computer.
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1 Hardware Overview 1.5 Power Supply 6. Output monitor Monitors the voltage output to the system block (load/logic circuit side). Monitors the voltage, over-voltage, input/output current of the battery pack. Monitors the internal temperature of the battery pack. Monitors the supply voltage from the AC adapter. Satellite M600/M640/M645/M647 Maintenance Manual 1-16...
1.6 Batteries 1 Hardware Overview Batteries The computer has the following two types of batteries: Main Battery Pack Real Time Clock (RTC) Battery 1.6.1 Main Battery The main battery pack serves as the computer's main power source when the AC adapter is not attached.
1 Hardware Overview 1.6 Batteries NOTE: The time required for normal charge depends on the power consumption by the system. Using a fluorescent lamp and frequently accessing the disk consumes more power and lengthens the charge time. Any of the following can stop battery charge: 1.
2 Troubleshooting Procedures Troubleshooting Introduction Chapter 2 describes how to determine if a Field Replaceable Unit (FRU) in the computer is causing the computer to malfunction. The FRUs covered are: 1. Display 7. Optical driver 13. HDMI CEC 19. 3D Sensor 2.
Ask the user if a password is registered, if it is, ask him or her to enter the password. Verify with the customer that Toshiba Windows7 is installed on the hard disk. Operating systems that were not preinstalled by Toshiba can cause the computer to malfunction.
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2 Troubleshooting Procedures S T A R T C o n n e c t th e A C a d a p te r to th e D C - IN s o c k e t P e rfo rm th e P o w e r S u p p ly T ro u b le s h o o tin g p ro c e d u re s Is th e D C -IN L E D o n ? in s e c tio n 2 .3...
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2 Troubleshooting Procedures Perform the Keyboard Does typed characters appear correctly? Troubleshooting procedures in section 2.6 Insert Test Media, Then run the diagnostics test program. Perform the USB memory disk Is the diagnostics test loaded? Troubleshooting procedures in section 2.5 Allow each test to perform automatically After confirming which...
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2 Troubleshooting Procedures If the diagnostics program cannot detect an error, the problem may be intermittent. The test program should be executed several times to isolate the problem. When a problem has been located, perform the appropriate troubleshooting procedures as follows: Please 1.
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2 Troubleshooting Procedures Other problems that are not covered by the diagnostics program may be discovered by a user. 1. If an error is detected when using an external USB device, perform the External USB Devices Troubleshooting procedures in Section 2.6 2.
2 Troubleshooting Procedures Power Supply Troubleshooting ST A R T C heck P ower Supply Status (P rocedure 1) A re the D C -IN and R eplace adaptor / battery B attery LE D s lit? (P rocedure 2) Y es C heck power supply connections...
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2 Troubleshooting Procedures as instructed. The flowchart in Figure 2-2 gives a summary of the process. The procedures described in this section are: Procedure 1: Power status check Procedure 2: Adaptor / battery replacement Procedure 3: Power supply connection check Procedure 4: Diagnostic check Procedure 5: Internal connection check Procedure 1...
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2 Troubleshooting Procedures Table 2-2 DC-IN LED AC-IN LED Power supply status Solid on AC power exists (LED is solid White). No AC power exists. To check the power supply status, install a battery pack and connect an AC adaptor to the DC-IN port on the computer and to a power supply.
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2 Troubleshooting Procedures Procedure 3 Power supply connection check The power supply wiring diagram is shown below: AC adaptor cord AC power cord System Battery adaptor board Any of the connectors may be disconnected. Perform Check 1. Check 1 Disconnect the AC power cord from wall outlet. Check the power cable for breaks.
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2 Troubleshooting Procedures Procedure 4 Diagnostic check The power supply may not charge the battery pack. Perform the following procedures: 1. Reinstall the battery pack. 2. Attach the AC adaptor and turn on the power. If you cannot turn on the power, go to Procedure 5.
2 Troubleshooting Procedures Display Troubleshooting S T A R T P e rfo rm e x te r n a l d is p la y c h e c k ( P r o c e d u re 1 ) D o e s th e e x te rn a l d is p la y fu n c tio n o k ? P e r fo rm d ia g n o s tic c h e c k...
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2 Troubleshooting Procedures This section describes how to determine if the computer’s display is functioning properly. The process is outlined in Figure 2-3. Start with Procedure 1 and continue with the other procedures as instructed. Procedure 1: External display check Procedure 2: Diagnostic check Procedure 3: Connector and replacement check Procedure 1...
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2 Troubleshooting Procedures Procedure 3 Connector and replacement check The LCD module and system board are connected to the display circuits. Any of these components may be damaged. Refer to Chapter 4, Replacement Procedures, for instructions on how to disassemble the computer and then perform the following checks: Check 1 Make sure the DDR RAM module is seated properly.
2 Troubleshooting Procedures Keyboard Troubleshooting S T A R T P e r f o r m d i a g n o s t i c c h e c k ( P r o c e d u r e 1 ) K e y b o a r d i s n o t W a s a k e y b o a r d f a u l t y .
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2 Troubleshooting Procedures Procedure 1: Diagnostic check Procedure 2: Connector and replacement check Procedure 1 Diagnostic check test and Diagnostics Run the Program, which will automatically execute the Keyboard Test. Tests and Diagnostics Refer to Chapter 3, for more information on how to run the program. If an error is located, go to Procedure 2.
2 Troubleshooting Procedures External USB Devices Troubleshooting S T A R T P e r f o r m e x t e r n a l d e v i c e a n d c o n n e c t i o n c h e c k ( P r o c e d u r e 1 ) D o e s t h e d e v i c e f u n c t i o n c o r r e c t l y w h e n...
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2 Troubleshooting Procedures To determine if the computer’s external USB devices are functioning properly, perform the following procedures. Figure 2-5 outlines the process. Start with Procedure 1 and continue as instructed. Procedure 1: External device and connection check Procedure 2: Replace system board Procedure 1 External device and connection check The USB device may be damaged or the connection may be faulty.
2 Troubleshooting Procedures Touch Pad Troubleshooting S T A R T P e r f o r m T o u c h p a d c h e c k ( P r o c e d u r e 1 ) D o e s T o u c h p a d f u n c t i o n o k ? P e r f o r m d i a g n o s t i c...
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2 Troubleshooting Procedures To determine if the computer’s built-in Touchpad is functioning properly, perform the following procedures. Figure 2-7 outlines the process. Start with Procedure 1 and continue as instructed. Procedure 1: Diagnostic test Procedure 2: Touchpad connection check Procedure 3: Touchpad replacement check Procedure 1 Diagnostic test Run the Diagnostic Program, which will automatically execute the Touchpad test.
2 Troubleshooting Procedures Speaker Troubleshooting S T A R T P e r f o r m a u d i o s o u r c e t e s t ( P r o c e d u r e 1 ) S p e a k e r s a r e n o t D o a l l s o u r c e s h a v e f a u lt y .
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2 Troubleshooting Procedures To determine if the computer’s built-in speakers are functioning properly, perform the following procedures. Figure 2-8 outlines the process. First adjust the speaker volume to an appropriate level. Start with Procedure 1 and continue as instructed. Procedure 1: Audio source test Procedure 2: Earphone test Procedure 3: Connection check Procedure 4: Replacement check...
2 Troubleshooting Procedures Optical Drive Troubleshooting START Perform audio CD check (Procedure 1) Perform drive- Audio CD functions ok? cleaning check (Procedure 2) Perform software check (Procedure 3) Perform diagnostic test (Procedure 4) Perform connection and replacement check (Procedure 5) Replace system board Figure 2.9-1 Optical drive troubleshooting process Satellite/Satellite Pro M600/M640/M645/M647 Series/Dynabook TX/AX Series Maintenance Manual...
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2 Troubleshooting Procedures This section describes how to determine if the computer’s internal optical drive is functioning properly. The Satellite/Satellite Pro A660/A665/A667 Series/Dynabook TX/AX Series Maintenance Manual module bays can accommodate the following optical drives: DVD SuperMulti supporting +-R Double Rayer Blue-Ray ODD supporting Figure 2-9 outlines the process.
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2 Troubleshooting Procedures Procedure 4 Connection check and replacement check The optical drive connects to the system board. The drive may be disconnected, or the drive or system board may be damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks: Check 1 Make sure the drive is firmly connected to the system board.
2Troubleshooting Procedures 2.10 Modem Troubleshooting START Perform telephone line connection check (Procedure 1) Check / replace Computer unable to telephone line and detect telephone signal? connections Perform connection check (Procedure 2) Perform replacement check (Procedure 3) Replace system board Figure 2.10-1 Modem troubleshooting process Satellite/Satellite Pro M600/M640/M645/M647 Series/Dynabook TX/AX Series Maintenance Manual...
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2Troubleshooting Procedures This section describes how to determine if the computer's modem is functioning properly. Figure 2-10 outlines the process. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required. Procedure 1: Telephone line connection check Procedure 2: Modem card connection check Procedure 3: Modem card replacement check Procedure 1...
2Troubleshooting Procedures 2.11 Express card Troubleshooting S T A R T P e rfo rm E x p re s s c a rd te s t (P ro c e d u re 1 ) D o e rro rs o c c u r d u rin g E x p re s s c a rd u n it E x p re s s c a rd te s t? is n o t fa u lty .
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2Troubleshooting Procedures This section describes how to determine if the Express card player is functioning properly. The process is summarized in Figure 2-11. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required. Procedure 1: Express card test Procedure 2: Express card socket replacement check Procedure 1 Express card test...
2Troubleshooting Procedures 2.12 Wireless LAN Troubleshooting START Perform Wireless LAN connection check (Procedure 1) Wireless LAN system is not faulty. Continue Was a wireless LAN problem delected? troubleshooting - refer to Figure 2-10 Perform connector and replacement check (Procedure 2) Replace wireless LAN antenna/unit Replace system board Figure 2.12-1 Wireless LAN troubleshooting process...
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2Troubleshooting Procedures Color of antenna Assemble location White antenna Main/1 Black antenna Aux/2 The wireless LAN antenna wire, wireless LAN unit or system board may each be the source of a wireless LAN fault. Any of these components may be damaged. To determine if the computer’s wireless LAN system is functioning properly, perform the following procedures.
2Troubleshooting Procedures 2.13 Camera Troubleshooting Figure 2.13-1 Camera troubleshooting process Satellite/Satellite Pro M600/M640/M645/M647 Series/Dynabook TX/AX Series Maintenance Manual...
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2Troubleshooting Procedures The Camera board or system board may be the reason of a Camera fault. Either of these two components may be damaged. To determine if the computer’s Camera is functioning properly, perform the following procedures. Figure 2-13 outlines the process. Start with Procedure 1 and continue with the other procedures as instructed.
2Troubleshooting Procedures 2.14 Bluetooth Troubleshooting Figure 2.14-1 Bluetooth troubleshooting process Satellite/Satellite Pro M600/M640/M645/M647 Series/Dynabook TX/AX Series Maintenance Manual...
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2Troubleshooting Procedures The Bluetooth antenna wire, Bluetooth module or system board may be the reason of a Bluetooth fault. Any of these components may be damaged. To determine if the computer’s Bluetooth is functioning properly, perform the following procedures. Figure 2-14 outlines the process.
2Troubleshooting Procedures 2.15 Bridge Media Slot Troubleshooting START Perform Bridge Media Slot test (Procedure 1) Do errors occur during Bridge Media Slot Bridge Media Slot test? unit is not faulty. Bridge Media Slot socket replacement check (Procedure 2) Replace system board Figure 2.15-15 in 1 card troubleshooting process Satellite/Satellite Pro M600/M640/M645/M647 Series/Dynabook TX/AX Series Maintenance Manual...
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2Troubleshooting Procedures This section describes how to determine if the Bridge Media Slot player is functioning properly. The process is summarized in Figure 2-15. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required. Procedure 1: Bridge Media Slot test Procedure 2: Bridge Media Slot replacement check Procedure 1...
2Troubleshooting Procedures 2.16 HDD/SSD Troubleshooting Figure 2-16 HDD/SDD troubleshooting process Satellite/Satellite Pro M600/M640/M645/M647 Series/Dynabook TX/AX Series Maintenance Manual...
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2Troubleshooting Procedures The HDD/SSD or system board may be the reason of a HDD/SSD fault. Either of these two components may be damaged. To determine if the computer’s HDD/SDD is functioning properly, perform the following procedures. Figure 2-16 outlines the process. Start with Procedure 1 and continue with the other procedures as instructed.
2Troubleshooting Procedures 2.17 CRT Troubleshooting S T A R T P e r f o r m C R T c o n n e c t i o n c h e c k ( P r o c e d u r e 1 ) D o e s r e p l a c e m e n t R e p l a c e C R T C R T c a b l e...
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2Troubleshooting Procedures Procedure 1: CRT connection check Procedure 2: CRT set check Procedure 1 CRT connection check The CRT cable may be damaged or the connections may be loose. Use windows application to check device can work fine or not. Perform Check 1: Check 1 Make sure CRT cable is firmly plugged into both the CRT set and the CRT port of the computer.
2Troubleshooting Procedures 2.18 HDMI Troubleshooting S T A R T P e r f o r m H D M I c o n n e c t i o n c h e c k ( P r o c e d u r e 1 ) D o e s r e p l a c e m e n t H D M I R e p l a c e H D M I c a b l e...
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2Troubleshooting Procedures To determine if the computer’s HDMI port is functioning properly, perform the following procedures. Figure 2-18 outlines the process. Start with Procedure 1 and continue as instructed. Procedure 1: HDMI connection check Procedure 2: HDMI set check Procedure 1 HDMI CEC connection check The HDMI cable may be damaged or the connections may be loose.
2Troubleshooting Procedures 2.19 MIC Troubleshooting Figure 2.19-1 MIC troubleshooting process Satellite/Satellite Pro M600/M640/M645/M647 Series/Dynabook TX/AX Series Maintenance Manual...
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2Troubleshooting Procedures The MIC line or system board may be the reason of a MIC fault. Either of these two components may be damaged. To determine if the computer’s MIC is functioning properly, perform the following procedures. Figure 2-19 outlines the process. Start with Procedure 1 and continue with the other procedures as instructed.
2Troubleshooting Procedures 2.20 Finger printer troubleshooting Figure 2.20-1 Finger printer troubleshooting process Satellite/Satellite Pro M600/M640/M645/M647 Series/Dynabook TX/AX Series Maintenance Manual...
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2Troubleshooting Procedures The Finger printer board or system board may be the reason of a finger printer fault. Either of these two components may be damaged. To determine if the computer’s Finger printer is functioning properly, perform the following procedures. Figure 2-20 outlines the process. Start with Procedure 1 and continue with the other procedures as instructed.
2Troubleshooting Procedures 2.21 E-SATA Troubleshooting START Perform E-SATA device check (Procedure 1) Is E-SATA transmission ok? Perform diagnostic check (Procedure 2) E-SATA port and transmission are not Was an E-SATA problem detected? faulty. Continue troubleshooting - refer to Figure 2.1 Perform connection and replacement check (Procedure 3) Replace system board...
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2Troubleshooting Procedures To determine if the computer’s E-SATA system is functioning properly, perform the following procedures. Figure 2-21 outlines the process. Start with Procedure 1 and continue with the other procedures as instructed. Procedure 1: E-SATA device check Procedure 2: Windows Application check Procedure 3: Connection and replacement check Procedure 1 E-SATA device check...
2Troubleshooting Procedures 2.22 3D Sensor Troubleshooting Figure 2.22-13D sensor troubleshooting process The operation or system board may be the reason of 3D sensor fault. Either of these two may be damaged. To determine if the computer’s 3D is functioning properly, perform the Satellite/Satellite Pro M600/M640/M645/M647 Series/Dynabook TX/AX Series Maintenance Manual...
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2Troubleshooting Procedures following procedures. Figure 2-24 outlines the process. Start with Procedure 1 and continue with the other procedures as instructed. Procedure 1: Diagnostic test Procedure 2: Replacement check Procedure 1 Diagnostic test Run the functioning Program on Windows model, which will display the 3D test result. If tests and diagnostics result abnormal go to Procedure 2.
2Troubleshooting Procedures 2.23 Sleep & Charge Troubleshooting Figure 2.23-1 Sleep & Charge troubleshooting process Satellite/Satellite Pro M600/M640/M645/M647 Series/Dynabook TX/AX Series Maintenance Manual...
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2Troubleshooting Procedures The system board may be the reason of a Sleep & Charge fault. The system board may be damaged. To determine if the computer’s Sleep & charge is functioning properly, perform the following procedures. Figure 2-25 outlines the process. Start with Procedure 1 and continue with the other procedures as instructed.
2Troubleshooting Procedures 2.24 Sleep & Play music Troubleshooting Figure 2.24-1 Sleep & Play music troubleshooting process The system board may be the reason of a Sleep & Play music fault. The system board may be damaged. To determine if the computer’s Sleep & Play music is functioning properly, Satellite/Satellite Pro M600/M640/M645/M647 Series/Dynabook TX/AX Series Maintenance Manual...
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2Troubleshooting Procedures perform the following procedures. Figure 2-25 outlines the process. Start with Procedure 1 and continue with the other procedures as instructed. Procedure 1: windows application test Procedure 2: Replacement check Procedure 1 windows application test Test Sleep & Play music function with Audio loopback line and Multimedia sound system with line in and line out port, check the device can work fine or not.
2Troubleshooting Procedures 2.25 3G Troubleshooting START Perform diagnostic test (Procedure 1) 3G system is not faulty. Continue Was a 3G problem detected? troubleshooting - refer to Figure 2.1 Perform connector and replacement check (Procedure 2) Replace 3G antenna/unit Replace system board Figure 2.25-13G troubleshooting process Satellite/Satellite Pro M600/M640/M645/M647 Series/Dynabook TX/AX Series Maintenance Manual...
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2Troubleshooting Procedures Notes: 3G Antenna assemble rule as below: color of antenna Assemble location Red antenna Main/1 Blue antenna Aux/2 The 3G antenna wire, 3G unit or system board may each be the source of a 3G fault. Any of these components may be damaged.
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2Troubleshooting Procedures Procedure 2: Connector and replacement check The 3G antenna, 3G unit or system board may be disconnected or damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures , and perform the following checks. Check 1 Make sure that the 3G antenna is firmly connected to the 3G module (refer to Chapter 4 for instructions) and that the 3G module is securely slotted into the system board.
2Troubleshooting Procedures 2.26 LAN Troubleshooting S T A R T P e r f o r m d i a g n o s t i c c h e c k ( P r o c e d u r e 2 ) L A N i s n o t f a u l t y .
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2Troubleshooting Procedures To determine if the computer’s LAN port is functioning properly, perform the following procedures. Figure 2-19 outlines the process. Start with Procedure 1 and continue as instructed. Procedure 1: Diagnostic check Procedure 2: Connector and replacement check Procedure 1 Diagnostic check test and Diagnostics Run the...
2Troubleshooting Procedures 2.27 Ambient Light Sensor Troubleshooting Figure 2-27 Ambient Light Sensor troubleshooting process Satellite/Satellite Pro M600/M640/M645/M647 Series/Dynabook TX/AX Series Maintenance Manual...
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2Troubleshooting Procedures The Cap sensor board or system board may be the reason of an Ambient Light Sensor fault. Either of these two components may be damaged. To determine if the computer’s Ambient Light Sensor is functioning properly, perform the following procedures. Figure 2-31 outlines the process.
2Troubleshooting Procedures 2.28 Wimax Troubleshooting START Perform Wimax connection check (Procedure 1) Wimax system is not faulty. Continue Was a W imax problem delected? troubleshooting - refer to Figure 2-1 Perform connector and replacement check (Procedure 2) Replace Wimax antenna/unit Replace system board Figure 2-28 Wimax troubleshooting process Satellite/Satellite Pro M600/M640/M645/M647 Series/Dynabook TX/AX Series Maintenance Manual...
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2Troubleshooting Procedures Notes: Wimax Antenna assemble rule as below: Color of antenna Assemble location White antenna Main/1 Black antenna Aux/2 The Wimax antenna wire, Wimax unit or system board may each be the source of a Wimax fault. Any of these components may be damaged. To determine if the computer’s Wimax system is functioning properly, perform the following procedures.
3 Tests and Diagnostics Chapter 3 Tests and Diagnostics Satellite M600/M640/M645/M647 Series, Dynabook TX/AX Series...
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3.18 Write DMI ..........................32 3.19 3D Sensor Test ......................... 34 3.20 TP TYPE R/W TEST ....................... 38 3.21 EE--PROM Setting ........................42 3.22 Toshiba Logo set ........................45 3.23 Dynabook Logo set ........................48 Satellite/Satellite Pro M600/M640/M645/M647 Series, Dynabook TX/AX Series...
Write DMI TEST 3D SENDOR TEST TP TYPE R/W TEST EE-PROM Setting TOSHIBA LOGO SET DYNABOOK LOGO SET You will need the following equipment to perform some of the Diagnostic test programs. The diagnostics USB memory The diagnostics CD disk...
M. BUTTON TEST N. 1st HDD TEST O. RDMI TEST P. WDMI TEST Q. 3D SENSOR TEST R. TP TYPE R/W TEST S. EE-PROM Setting T. TOSHIBA LOGO SET U. DYNABOOK LOGO SET Satellite/Satellite Pro M600/M640/M645/M647 Series, Dynabook TX/AX Series...
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3 Tests and Diagnostics The below display will show up at the beginning of T&D program If the test result passes, the following display will show up: Satellite/Satellite Pro M600/M640/M645/M647 Series, Dynabook TX/AX Series...
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3 Tests and Diagnostics If an error is detected and a test fails, the following message displays: Whether test result are “PASS” or “FAIL”, Then press any key for next actions – Will go back main menu and copying test log file onto diskette is necessary. Satellite/Satellite Pro M600/M640/M645/M647 Series, Dynabook TX/AX Series...
3 Tests and Diagnostics 3.3 Display Configuration This Item will show the unit configuration. It includes: CPU (CPU type /Speed) DDRAM SIZE Panel ID HDD1 type & capacity (Vendor ID. Model .Firmware) VGA CHIP TYPE / VRAM size Wireless type Battery cell (3cell;6cell;9cell;12cell) LAN Type Bluetooth...
3 Tests and Diagnostics 3.4 Audio sound test The beep sound test program need the user confirm the speaker function by hearing the sound. And the speaker will send out music during test. NOTE: Remember to tune up the volume as “Maximum” before this test starts. Before Sound test start, you may see notice as below picture: Press any key, then the program will test below item: 1.
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3 Tests and Diagnostics If the function test fail, you can press “N” to stop test, and then it will display as below; Press any key, the program will return to the below display, and you can press “Y” or “N” to judge the result.
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3 Tests and Diagnostics Satellite/Satellite Pro M600/M640/M645/M647 Series, Dynabook TX/AX Series...
3 Tests and Diagnostics 3.5 Fan ON/OFF/Speed Test The FAN test need the user sense the wind to judge whether the fan is working. And follow the below procedures for this test: The computer will let the fan be “ON” after any key pressed. Feel the wind or listen the rotating sound to check whether the fan is working or not.
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3 Tests and Diagnostics If FAN RPM check is NG, it will show as below: Satellite/Satellite Pro M600/M640/M645/M647 Series, Dynabook TX/AX Series...
3 Tests and Diagnostics 3.6 Main Battery Charge Test NOTE: The AC adaptor should be connected to successfully run this test . 65W with 19V DC for UMA SKU . 75W with 19V DC for Arrandale CPU and N11M VGA .
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3 Tests and Diagnostics Satellite/Satellite Pro M600/M640/M645/M647 Series, Dynabook TX/AX Series...
3 Tests and Diagnostics 3.7 FDD Test NOTE: Before running the FDD test, prepare a formatted work diskette (1.44 MB). Need to insert FDD when power on machine. Otherwise the Floppy can not be detected. The Floppy Disk Test includes three subtests of the: 1.
3 Tests and Diagnostics 3.8 Memory check This test will check if the computer’s Memory Frequency and Size is correct in every slot. Before Memory test start, you should choice the below item: 1. Memory Read test 2. Memory Write test 3.
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3 Tests and Diagnostics Memory Write Test Memory Read & Write Test Satellite/Satellite Pro M600/M640/M645/M647 Series, Dynabook TX/AX Series...
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3 Tests and Diagnostics Memory Info Test Satellite/Satellite Pro M600/M640/M645/M647 Series, Dynabook TX/AX Series...
3 Tests and Diagnostics 3.9 Keyboard Test The keyboard test checks the all keys function. NOTE: The Num Lock and the Overlay mode must be off to execute the keyboard test. Before keyboard test starts, the keyboard matrix code should be chosen as below display: 1.
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3 Tests and Diagnostics Satellite/Satellite Pro M600/M640/M645/M647 Series, Dynabook TX/AX Series...
3 Tests and Diagnostics 3.10 Mouse (Pad) Test The Mouse test allows the user to select and assign values to the following, using the Touch Pad or “Tab” key to move between selections: Mouse Speed (on a scale from slow to fast) Acceleration (Off, Low, Medium, High) Button Assignments (Left + Right / Right button, either Unassigned or Drag Lock)
3. Tests and Diagnostics 3.11 LCD Pixels Mode Test This LCD pixels mode test checks whether video display is fine. This test includes two modes of the test: 1. Text Mode - including 40*25 (16 colors) and 80*25 (2/16colors) and 320*200(4/16 colors) and 640*200(2/16 colors) and 640*480(2/16 colors) and 640*350(4 colors) 2.
3 Tests and Diagnostics 3.12 Magnetic Switch Test The Magnetic switch test checks the Magnetic function of the unit. When LCD cover closed, the Magnetic should enable to turn off the display. Follow below steps to run this test: 1. Close the LCD cover. 2.
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3 Tests and Diagnostics 2>.If the Magnetic switch tests pass, it will show below display: Satellite/Satellite Pro M600/M640/M645/M647 Series, Dynabook TX/AX Series...
3 Tests and Diagnostics 3.13 LAN Test The LAN test checks the LAN full-duplex environment. NOTE: LAN loopback needs to plug in before test begins. And LAN information will show on the test screen: IO Base – Port: A000H IRQ – BH, it’s “IRQ B”. Node –...
3 Tests and Diagnostics If an error is detected and a test fails, the following message displays: 3.14 RTC Test Check the computer’s RTC (Real Time Clock) and calendar functions by comparing the Free-DOS and CMOS values. Satellite/Satellite Pro M600/M640/M645/M647 Series, Dynabook TX/AX Series...
3 Tests and Diagnostics The test runs automatically. The screen should display as below, indicating whether the test is passed or failed when finished. 3.15 BUTTON TEST NOTE: Only for eight buttons SKU. The tool for eight buttons SKU, the Screen would display as below: Satellite/Satellite Pro M600/M640/M645/M647 Series, Dynabook TX/AX Series...
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3 Tests and Diagnostics Mechanical type buttons x 7 to relate with above showed. Satellite/Satellite Pro M600/M640/M645/M647 Series, Dynabook TX/AX Series...
3 Tests and Diagnostics BUTTON A BUTTON B Wireless on/off BUTTON C Illumination on/off BUTTON D CD/DVD Play/Pause BUTTON E Mute BUTTON F Volume - BUTTON G Volume + 3.16 1 HDD Test The HDD test allows the user to verify the 1 HDD ok or not.
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3 Tests and Diagnostics The screen will display as below picture to show the subtest is passed or failed when finished: If it is show the picture as below, it means HDD function is OK Satellite/Satellite Pro M600/M640/M645/M647 Series, Dynabook TX/AX Series...
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3 Tests and Diagnostics If the picture shows as below, it means he HDD function is NG NOTE: Press “Ctrl+Fn+Break” key to exit the HDD test program. Satellite/Satellite Pro M600/M640/M645/M647 Series, Dynabook TX/AX Series...
3 Tests and Diagnostics 3.17 Read DMI Compal write Toshiba Part No (version), Toshiba Serial No (Serial No), Product Name, OEM string and UUID, If you want to double check the DMI data, please select Read DMI item, the figure below will be displayed: 3.18 Write DMI...
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3 Tests and Diagnostics 1. Write Product (32) 2. Write Serial (64) 3. Write Version (32) 4. Write OME string (64) 5. Back to test title After write OK, you should reboot the system that can make the setting effective, or you can write next data before reboot system, the figure below will displayed: NOTE: should input correct DMI data, and should reboot the system that can make the setting effective.
3 Tests and Diagnostics 3.19 3D Sensor Test This test will check 3D Sensor function by your computer successful or not. Satellite/Satellite Pro M600/M640/M645/M647 Series, Dynabook TX/AX Series...
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3 Tests and Diagnostics NOTE: Steps 1 Keep test unit on platform which must be a flat horizontal surface, then click enter to test NOTE: Steps 2 Keep test unit vertical with platform, then click to test Satellite/Satellite Pro M600/M640/M645/M647 Series, Dynabook TX/AX Series...
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3 Tests and Diagnostics NOTE: Steps 3 Turn run 90 degree whirl, then click enter to test NOTE: Steps 4 Go on Turn run 90 degree whirl, then click enter to test Satellite/Satellite Pro M600/M640/M645/M647 Series, Dynabook TX/AX Series...
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3 Tests and Diagnostics NOTE: Step5 Go on Turn run 90 degree whirl, then click enter to test Check test result as below picture, PASS will show “OK”, FAIL will show “NG”. Satellite/Satellite Pro M600/M640/M645/M647 Series, Dynabook TX/AX Series...
3 Tests and Diagnostics 3.20 TP TYPE R/W TEST This T/P TYPE R/W test checks the computer’s T/P TYPE and users write T/P vendor ID into EEPROM Satellite/Satellite Pro M600/M640/M645/M647 Series, Dynabook TX/AX Series...
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3 Tests and Diagnostics The test runs automatically. The screen should display as below, indicating whether the test is passed or failed when finished. Satellite/Satellite Pro M600/M640/M645/M647 Series, Dynabook TX/AX Series...
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3 Tests and Diagnostics If write T/P type fail, the screen would display as below If read T/P type fail, the screen would display as below If W/R T/P type passes, the screen would display as below Satellite/Satellite Pro M600/M640/M645/M647 Series, Dynabook TX/AX Series...
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3 Tests and Diagnostics Satellite/Satellite Pro M600/M640/M645/M647 Series, Dynabook TX/AX Series...
3 Tests and Diagnostics 3.21 EE--PROM Setting This EE-PROM SETTING will set the computer’s function status into EEPROM, included supported function and no support function. NOTE: Should perform EE-PROM SETTING once change M/B. It defined as normal rule. The screen should display as below: a.
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3 Tests and Diagnostics For example: If you want to set MIC function, please press “a” or “A”, the screen will display as below: Please check related information to judge this unit whether has MIC function. If this unit has MIC function, press “Y” then program will set MIC enable automatically as below: If this unit has no MIC function, press “N”...
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3 Tests and Diagnostics You can select “m” or “M” disable all not support function, program will perform automatically as below: Press any key you can go back to EE-PROM SETTING option as below: If you select “n” or “N”, program will go back to the Main Menu as below: Satellite/Satellite Pro M600/M640/M645/M647 Series, Dynabook TX/AX Series...
3 Tests and Diagnostics 3.22 Toshiba Logo set Set the computer’s Toshiba Logo for other region except Japan SKU. Satellite/Satellite Pro M600/M640/M645/M647 Series, Dynabook TX/AX Series...
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The screen should display as below, indicating whether the test is passed or failed when finished. Press any key continue to auto set, if write OK, the following message displays: When Toshiba Logo set finish, please restart machine, when show below Logo: Satellite/Satellite Pro M600/M640/M645/M647 Series, Dynabook TX/AX Series...
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3 Tests and Diagnostics Satellite/Satellite Pro M600/M640/M645/M647 Series, Dynabook TX/AX Series...
3 Tests and Diagnostics 3.23 Dynabook Logo set Set the computer’s Dynabook Logo for Japan SKU. The screen should display as below, indicating whether the test is passed or failed when finished. Press any key continue to auto set, if write OK, the following message displays: When Dynabook Logo set finish, please restart machine, when show below Logo: Satellite/Satellite Pro M600/M640/M645/M647 Series, Dynabook TX/AX Series...
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3 Tests and Diagnostics Satellite/Satellite Pro M600/M640/M645/M647 Series, Dynabook TX/AX Series...
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4 Replacement Procedures Chapter 4 Contents General ........................4-1 Safety Precautions ..................4-2 Before You Begin................... 4-4 Disassembly Procedures................. 4-5 Assembly Procedures ..................4-5 Tools and Equipment ..................4-6 Screw Tightening Torque................4-6 Colors of Screw Shanks ................. 4-7 Symbols of Screws on the Laptop Body ............4-7 Symbol examples ...................
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4 Replacement Procedures Disassembling the ODD (Tray-load) ............4-22 Assembling the ODD ................... 4-23 Keyboard ......................4-24 Removing the Keyboard................4-24 Installing the Keyboard ................4-27 Logic Upper Assembly..................4-28 Removing the Logic Upper Assembly ............4-28 Installing the Logic Upper Assembly ............4-30 4.10 Speakers .......................
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4 Replacement Procedures Disassembling the ODD Bracket and ODD Board (Slot-load)....4-48 Assembling the ODD Bracket and ODD Board (Slot-load) ......4-49 4.18 Membrane Power Board..................4-50 Removing the Membrane Power Board ............4-50 Installing the Membrane Power Board ............4-50 4.19 Display Assembly ....................
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4 Replacement Procedures Figures Figure 4.1 Removing the battery pack................... 4-8 Figure 4.3 Removing the memory from the laptop.............. 4-11 Figure 4.4 Removing the HDD door..................4-13 Figure 4.5 Removing the HDD pack from the HDD bay ............ 4-14 Figure 4.6 Removing the HDD aluminum foil ..............4-15 Figure 4.7 Removing the WLAN card.................
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4 Replacement Procedures Figure 4.32 Removing the Slot-load ODD ................4-47 Figure 4.33 Disassembling the Slot-load ODD ..............4-48 Figure 4.34 Removing the membrane power board............. 4-50 Figure 4.35 Removing the display assembly ............... 4-51 Figure 4.36 Removing the LCD bezel screws ..............4-53 Figure 4.37 Prying up the LCD bezel ..................
4.1 General 4 Replacement Procedures 4.1 General This chapter explains how to disassemble the laptop and replace Field Replaceable Units (FRUs). Some replacement procedures may not require you to remove all the surrounding FRUs to replace only one FRU. The chart below shows the FRUs in the order in which they should be removed in a top-down manner, irrespective of their physical locations.
DANGER: Always use the original batteries or replacement batteries authorized by Toshiba. Batteries other than those differ in specifications and are incompatible with the laptop. They may burst or explode. To avoid leakage of alkaline solutions, never heat or disassemble the battery packs.
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For AC input, be sure to use the AC adapter and AC power cable that come with your laptop or Toshiba-recommended equivalents. To avoid the risk of electrical shock, make sure that all the replacement components meet the specifications of the laptop and that all the cables and connectors are fastened securely.
4 Replacement Procedures 4.1 General Before You Begin Before you begin to disassemble the laptop, keep in mind the precautions and advice in this section. Always begin disassembly by removing the AC adapter and battery pack. Remove the optional parts and accessories as well. The procedures for removing the batteries will be explained later.
4.1 General 4 Replacement Procedures Disassembly Procedures The cable connectors come in these two basic types: Pressure plate connectors Normal pin connectors To remove a pressure plate connector, pull up the tabs on either side of the connector's plastic pressure plate and gently pull the cable out of the connector. To reconnect the cable to the pressure plate's connector, raise the pressure plate up to a satisfactory height and slide the cable into the connector.
4 Replacement Procedures 4.1 General Tools and Equipment For your safety and that of other people in the working environment, it is strongly recommended that you use electrostatic discharge (ESD) equipment. The proper use of this equipment will ensure successful repair work and reduce the costs for repairing damaged components. The equipment and tools required for disassembly and reassembly are: One 2 mm Phillips screwdriver One 4 mm flat-blade screwdriver...
4.1 General 4 Replacement Procedures Colors of Screw Shanks For easy identification of the correct screws, the screw shanks are colored according to their lengths, as follows: Screws of an odd-numbered length Blue Screws of a special length Black Screws of a special length are those of a length having decimal places (i.e. 16mm). Symbols of Screws on the Laptop Body For easy maintenance, the screw types are shown on the laptop body as symbols.
4 Replacement Procedures 4.2 Battery 4.2 Battery Removing the Battery Pack Remove the battery pack according to the following procedures and Figure 4.1. CAUTION: When handling the battery packs, use care not to short circuit the terminals. Do not drop, hit, twist, or bend the battery packs. Do not scratch or break up their casing. 1.
Always dispose of the battery packs as required by local ordinances or regulations. Use only replacement batteries recommended by Toshiba. NOTE: Visually check the battery's terminals. If they are dirty, clean them with a dry cloth.
4 Replacement Procedures 4.3 Memory 4.3 Memory Removing the Optional Memory Remove the optional memory according to the following procedures and Figures 4.2 and 4.3. Make sure the laptop is turned off. CAUTION: Remove the optional memory after turning off the laptop. If this is violated, the laptop or memory can be damaged.
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4.3 Memory 4 Replacement Procedures CAUTION: Do not touch the connectors on the memory or in the laptop. Contaminated connectors can cause memory access problems. 4. Pull the memory out at a 45 degree angle, using care to avoid touching the connectors. Figure 4.3 Removing the memory from the laptop 5.
4 Replacement Procedures 4.3 Memory Installing the Optional Memory Install the optional memory according to the following procedures. Make sure the laptop is turned off. CAUTION: Install the optional memory after turning off the laptop. If this is violated, the laptop or memory can be damaged.
4.4 HDD 4 Replacement Procedures 4.4 HDD Removing the HDD Remove the HDD (hard disk drive) according to the following procedures and Figures 4.4, 4.5 and 4.6. CAUTION: Do not press on the top or bottom of the drive. Applying such pressure can either corrupt the data in the drive or damage the drive.
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4 Replacement Procedures 4.4 HDD 2. Pull the tab left to release the HDD pack and then remove the HDD pack from the HDD bay, as indicated in Figure 4.5. Figure 4.5 Removing the HDD pack from the HDD bay NOTE: Do not disassemble the HDD pack when it is working normally.
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4.4 HDD 4 Replacement Procedures 4. Remove the four M3x3 screws securing the HDD aluminum foil, in the order indicated in Figure 4.6. 5. Remove the HDD aluminum foil. M3x3*4 Figure 4.6 Removing the HDD aluminum foil CAUTION: Do not apply pressure to the top or bottom of the drive. NOTE: HDD foil screws are specific to this unit and screws from previous systems are not compatible and must not be used.
4 Replacement Procedures 4.4 HDD Installing the HDD Install the HDD according to the following procedures. CAUTION: To avoid damage, always hold the HDD only by its sides. 1. Place the HDD aluminum foil onto the HDD. 2. Secure the HDD aluminum foil to the HDD with four M3x3 screws, as indicated in Figure 4.6.
4.5 WLAN Card 4 Replacement Procedures 4.5 WLAN Card Removing the WLAN Card Remove the WLAN card according to the following procedures and Figure 4.7. 1. Remove one M2x3 screw securing the WLAN card, as indicated in Figure 4.7. The card pops up automatically.
4 Replacement Procedures 4.5 WLAN Card Installing the WLAN Card Install the WLAN card according to the following procedures. 1. Route the black antenna cable around the memory door screw hole. 2. Connect the two antenna cables to the WLAN card. Connect the white WLAN antenna (main) to the #1 connector, and the black WLAN antenna (auxiliary) to the #2 connector.
4.6 WWAN Card 4 Replacement Procedures 4.6 WWAN Card Removing the WWAN Card Remove the WWAN card according to the following procedures and Figure 4.8. 1. Disconnect the two antenna cables from the WWAN card. 2. Remove one M2x3 screw securing the WWAN card, as indicated in Figure 4.8. The card pops up automatically.
4 Replacement Procedures 4.6 WWAN Card Installing the WWAN Card Install the WWAN card according to the following procedures. 1. Connect the two antenna cables to the WWAN card. Connect the red WWAN antenna (main) to the #1 connector, and the blue WWAN antenna (auxiliary) to the #2 connector. 2.
4.7 ODD (Tray-load) 4 Replacement Procedures 4.7 ODD (Tray-load) Removing the ODD (Tray-load) Remove the ODD (optical disc drive) according to the following procedures and Figure 4.9. 1. Turn the laptop upside down. 2. Remove one M2x3 screw securing the ODD. 3.
4 Replacement Procedures 4.7 ODD (Tray-load) Installing the ODD Install the ODD according to the following procedures. 1. Insert the ODD into the ODD bay. 2. Slide the ODD inward until it meets the end. 3. Secure the ODD with one M2x3 screw, as indicated in Figure 4.9. Disassembling the ODD (Tray-load) NOTE: Do not disassemble the ODD when it is working normally.
4.7 ODD (Tray-load) 4 Replacement Procedures ODD bezel hook ODD bezel hook Figure 4.11 Hooks on the inside of the Tray-load ODD bezel Assembling the ODD Assemble the ODD according to the following procedures. 1. Seat the ODD bezel in the correct position. 2.
4 Replacement Procedures 4.8 Keyboard 4.8 Keyboard Removing the Keyboard Remove the Keyboard according to the following procedures and Figures 4.12, 4.13, 4.14 and 4.15. 1. Turn the laptop upside down. 2. Remove the two M2.5x8 screws securing the keyboard. 3.
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4.8 Keyboard 4 Replacement Procedures 5. Slightly lift the back edge of the keyboard to reveal the keyboard FPC, as indicated in Figure 4.13. Figure 4.13 Lifting the keyboard 6. Undo the locking and disconnect the keyboard FPC from the motherboard, as indicated in Figure 4.14.
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4 Replacement Procedures 4.8 Keyboard Figure 4.14 Disconnecting the keyboard FPC 7. Flip over the keyboard. 8. Unlock and disconnect the keyboard backlight FFC from the motherboard, as indicated in Figure 4.15. Satellite M600/M640/M645/M647 Maintenance Manual 4-26...
4.8 Keyboard 4 Replacement Procedures Figure 4.15 Disconnecting the keyboard backlight FFC 9. Remove the keyboard. Installing the Keyboard Install the keyboard according to the following procedures. 1. Connect the keyboard FPC to the motherboard. 2. Connect the backlight keyboard FFC to the motherboard. 3.
4 Replacement Procedures 4.9 Logic Upper Assembly 4.9 Logic Upper Assembly Removing the Logic Upper Assembly Remove the logic upper assembly according to the following procedures and Figures 4.16, 4.17 and 4.18. 1. Turn the laptop upside down. 2. Remove the following thirteen screws, as indicated in Figure 4.16: −...
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4.9 Logic Upper Assembly 4 Replacement Procedures 3. Turn the laptop upright. 4. Remove one M2.5x15 screw and three M2.5x8 screws securing the logic upper assembly. 5. Disconnect the speaker cables, CAP sensor FFC, light bar FFC and touch pad FFC from the motherboard, as indicated in Figure 4.17.
4 Replacement Procedures 4.9 Logic Upper Assembly 6. Pry up the logic upper assembly by the back edge and then lift it from the laptop, as shown in Figure 4.18. Figure 4.18 Removing the logic upper assembly from the laptop Installing the Logic Upper Assembly Install the logic upper assembly according to the following procedures.
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4.9 Logic Upper Assembly 4 Replacement Procedures 4. Secure the logic upper assembly with one M2x3 screw, one M2.5x15 screw and three M2.5x8 screws, as indicated in Figure 4.17. 5. Turn the laptop upside down. 6. Secure the logic upper assembly with thirteen screws as indicated in Figure 4.16: −...
4 Replacement Procedures 4.10 Speakers 4.10 Speakers Removing the Speakers Remove the speakers according to the following procedures and Figure 4.19. 1. Remove the two M2.5x6 screws securing the speakers to the back of the logic upper assembly. 2. Remove the left and right speakers from the logic upper assembly. M2.5x6*2 Figure 4.19 Removing the speakers Installing the Speakers...
4.11 Logo Board 4 Replacement Procedures 4.11 Logo Board Removing the Logo Board Remove the logo board according to the following procedures and Figure 4.20. 1. Remove one M2.5x4 screw securing the logo board to the back of the logic upper assembly.
4 Replacement Procedures 4.11 Logo Board Installing the Logo Board Install the logo board according to the following procedures. 1. Place the logo board on the back of the logic upper assembly. 2. Connect the logo board FFC to the touch pad switch board. 3.
4.12 Touch Pad Assembly 4 Replacement Procedures 4.12 Touch Pad Assembly Removing the touch pad Assembly Remove the touchpad assembly according to the following procedures and Figures 4.21 and 4.22. 1. Remove the two M2.5x3 screws securing the touch pad light bar to the back of the logic upper assembly and then remove the touch pad light bar, as indicated in Figure 4.21.
4 Replacement Procedures 4.12 Touch Pad Assembly M2.5x4*1 Figure 4.22 Disconnecting the touch pad switch board FFC and finger print board FFC 5. Remove the fingerprint board (if the fingerprint board is present). Installing the Touch Pad Assembly Install the touch pad assembly according to the following procedures. 1.
4.13 Bluetooth Module 4 Replacement Procedures 4.13 Bluetooth Module Removing the Bluetooth module Remove the Bluetooth module according to the following procedures and Figures 4.23 and 4.24. 1. Disconnect and gently pry up the Bluetooth cable from the motherboard. 2. Push the Bluetooth module downward to release it from the trough on the logic lower assembly, and remove the Bluetooth module.
4 Replacement Procedures 4.13 Bluetooth Module 3. Disconnect the Bluetooth cable from the Bluetooth module, as indicated in Figure 4.24. Figure 4.24 Disconnecting the Bluetooth cable Installing the Bluetooth module Install the Bluetooth module according to the following procedures. 1. Connect the Bluetooth cable to the Bluetooth module. 2.
4.14 Motherboard 4 Replacement Procedures 4.14 Motherboard Removing the Motherboard Remove the motherboard according to the following procedures and Figures 4.25, 4.26 and 4.27. 1. Turn the laptop upside down. 2. Unlock and disconnect the power membrane FFC from the motherboard, as indicated in Figure 4.25.
4 Replacement Procedures 4.14 Motherboard M2.5x4*1 Figure 4.26 Removing the motherboard from the logic lower assembly Installing the Motherboard Install the motherboard according to the following procedures. 1. Align the port connectors on the right side of the motherboard to the corresponding openings in the logic lower assembly, and seat the motherboard in the logic lower assembly.
4.15 Thermal Fan (for UMA module) 4 Replacement Procedures 4.15 Thermal Fan (for UMA module) Removing the Thermal Fan Remove the thermal fan according to the following procedures and Figure 4.27. 1. Disconnect the thermal fan cable from the back of the motherboard. 2.
4 Replacement Procedures 4.16 CPU and Thermal Module 4.16 CPU and Thermal Module Removing the CPU and Thermal Module Remove the CPU thermal module according to the following procedures and Figures 4.28 and 4.29. CAUTION: When removing the thermal module, keep the following in mind: The thermal module can become very hot during operation.
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4.16 CPU and Thermal Module 4 Replacement Procedures 3. Remove the thermal module from the motherboard. For Discrete module 1. Disconnect the thermal fan cable. 2. Remove the seven spring screws securing the thermal module to the motherboard, in the sequence indicated in Figure 4.29.
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4 Replacement Procedures 4.16 CPU and Thermal Module Remove the CPU according to the following procedures and Figures 4.30. CAUTION: When removing the CPU, keep the following in mind: The CPU can become very hot during operation. Be sure to let it cool down before starting repair work.
4.16 CPU and Thermal Module 4 Replacement Procedures Installing the CPU and Thermal Module Install the CPU and Thermal Module according to the following procedures. 1. Make sure the cam is in the unlock position. 2. Seat the CPU on the socket, using care not to damage the pins. Align the CPU with the CPU socket by using the triangle as a guide.
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4 Replacement Procedures 4.16 CPU and Thermal Module Thermal grease Thermal pad Thermal pad Discrete module Figure 4.31 Reapplying the Shinetsu 7762 grease on the thermal module and removing any release papers 5. Place the thermal module on the motherboard. 6.
4.17 ODD (Slot-load) 4 Replacement Procedures 4.17 ODD (Slot-load) Removing the ODD (Slot-load) Remove the ODD (optical disc drive) according to the following procedures. 1. Lift and remove the ODD from the logic lower assembly, as indicated in Figure 4.32. Figure 4.32 Removing the Slot-load ODD CAUTION: Handle the ODD carefully.
4 Replacement Procedures 4.17 ODD (Slot-load) Installing the ODD Install the ODD according to the following procedures. 1. Insert the ODD into the ODD bay. Disassembling the ODD Bracket and ODD Board (Slot-load) NOTE: Do not disassemble the ODD when it is working normally. Disassemble or replace the ODD only if it fails.
4.17 ODD (Slot-load) 4 Replacement Procedures Assembling the ODD Bracket and ODD Board (Slot-load) Assemble the ODD according to the following procedures. 1. Insert the ODD board into the back of the ODD. 2. Secure the ODD board to the ODD with one M2x3 screw. 3.
4 Replacement Procedures 4.18 Membrane Power Board 4.18 Membrane Power Board NOTE: Please reuse the membrane power board. If the membrane power board is damaged, use a replacement. Removing the Membrane Power Board Remove the membrane power board according to the following procedures and Figure 4.34. 1.
4.19 Display Assembly 4 Replacement Procedures 4.19 Display Assembly Removing the Display Assembly CAUTION: Use care to avoid the antenna cable being caught between the display assembly and the laptop. Remove the display assembly according to the following procedures and Figure 4.35. 1.
4 Replacement Procedures 4.19 Display Assembly Installing the Display Assembly Install the display assembly according to the following procedures. 1. Seat the display hinge brackets in the logic lower assembly and secure it with four M2.5x4 screws. 2. Route the four antenna cables into the routing channel on the logic lower assembly. Satellite M600/M640/M645/M647 Maintenance Manual 4-52...
4.20 LCD Bezel 4 Replacement Procedures 4.20 LCD Bezel Removing the LCD Bezel Remove the LCD bezel according to the following procedures and Figures 4.36, 4.37 and 4.38. 1. Remove the four screw rubbers on the LCD bezel. 2. Remove the four M2.5x4 screws as shown in Figure 4.36. M2.5x4*4 Figure 4.36 Removing the LCD bezel screws 3.
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4 Replacement Procedures 4.20 LCD Bezel Figure 4.37 Prying up the LCD bezel 4. Work your way along the top and bottom inside edges of the LCD bezel until it is free of the LCD cover assembly. 5. Gently push the hinge caps downward and outward to release the inner hooks from the snaps securing them in place, as indicated in Figure 4.38.
4.20 LCD Bezel 4 Replacement Procedures Figure 4.38 Unhooking the hinge caps from the LCD hinges 6. Remove the hinge caps from the LCD hinges and remove the LCD bezel from the LCD cover assembly. Installing the LCD Bezel Install the LCD bezel according to the following procedures. NOTE: Take care not to pinch the antenna cables.
4 Replacement Procedures 4.21 LCD Module 4.21 LCD Module Removing the LCD Module Remove the LCD module according to the following procedures and Figures 4.39 and 4.40. 1. Remove the four M2.5x4 screws securing the LCD module to the LCD cover assembly, as indicated in Figure 4.39.
4.21 LCD Module 4 Replacement Procedures Figure 4.40 Disconnecting the camera cable from the camera 4. Lift and remove the LCD module from the LCD cover assembly. Installing the LCD Module Install the LCD module according to the following procedures. 1.
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4 Replacement Procedures 4.21 LCD Module M2x3*6 Figure 4.41 Removing the LCD hinges from the LCD panel 2. Turn the LCD panel over and place it face down on a protective surface, such as a foam pad. 3. Gently peel the clear connector tape from the back of the LCD panel and disconnect the LVDS cable connector, as indicated in Figure 4.42.
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4.21 LCD Module 4 Replacement Procedures Figure 4.42 Removing the LVDS cable from the LCD panel NOTE: Integrated Circuits (ICs) are fragile. Use extreme care not to apply pressure to the ICs along the edges of the LCD panel. Dispose of used LCD panels (fluorescent (FL) tubes) as required by local ordinances or regulations.
4 Replacement Procedures 4.21 LCD Module Assembling the LCD Module Assemble the LCD panel according to the following procedures and Figure 4.43. 1. Connect the LVDS cable to the LCD panel connector, and adhere the clear tape to the back of the LCD panel. 2.
4.22 Camera Module 4 Replacement Procedures 4.22 Camera Module Removing the Camera Module Remove the camera module according to the following procedures and Figure 4.44. 1. Carefully pry up the camera module from the LCD cover assembly. Figure 4.44 Removing the camera module Installing the Camera Module Install the camera module according to the following procedures.
4 Replacement Procedures 4.23 Antennas for WLAN 4.23 Antennas for WLAN NOTE: The disassembly and assembly of antennas for WLAN and WWAN are the same. Removing the Antennas for WLAN Remove the antennas for WLAN according to the following procedures and Figure 4.45. 1.
4.23 Antennas for WLAN 4 Replacement Procedures Installing the Antennas for WLAN Install the antennas for WLAN according to the following procedures. 1. Adhere the antennas to the correct positions on the LCD cover assembly. Note that the black antenna is placed in the top left corner and the white antenna is placed in the top right corner of the LCD cover assembly.
Appendix A Appendix A Handling the LCD Module Precautions for handling the LCD module The LCD module can be easily damaged during assembly or disassembly. Observe the following precautions when handling it to prevent damaging it. 1. When installing the LCD module in the display assembly, make sure that you seat it so that it is properly aligned and maximum visibility of the display is maintained.
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3. If the panel’s surface gets dirty or moist, wipe it with cotton or a soft cloth. If it is still dirty, try breathing on the surface to create a light condensate and wipe it again. If the surface is very dirty, we recommend a CRT cleaning agent. Apply the agent to a soft cloth and then wipe the panel’s surface.
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5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object, which could cause breakage or cracks. 6. CMOS-LSI circuits are used in the module, so guard against damage from electrostatic discharge.
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7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods. 8. Do not store the module at temperatures below its specifications. Cold can cause the liquid crystals to freeze, lose their elasticity or otherwise suffer damage. 9.
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10. If you transport the module, do not use packing material that contains epoxy resin (amine) or silicon glue (alcohol or oxime). These materials can release gas that can damage the panel’s polarization. [CONFIDENTIAL] Satellite A350 Series Maintenance Manual...
Appendix B Appendix B Board Layout B.1 System Board Top View (UMA) Figure B-1 System Board Layout (Top) [CONFIDENTIAL] Bordeaux 10/10G Maintenance Manual...
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B.2 System Board Bottom View (UMA) Figure B-2 System Board Layout (Bottom) [CONFIDENTIAL] Bordeaux 10/10G Maintenance Manual...
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Table B-1 System Board ICs (top and bottom) Number Name Platform Controller Hub (BD82HM55 SLGZS B3) Clock Generator (RTM890N-631-VB-GRT) EC (KB926QFE0) BIOS ROM (4MB SPI) EC ROM (256KB SPI) CODEC (ALC269Q-VB5-GR) Card Reader Controller (JMB385-QGAZ0C) LAN Controller (RTL8105E-VB-GR) HDMI Level Shift (ASM1442) Table B-2 System Board Connectors (top and bottom) Number Name...
Appendix C Pin Assignments System Board JFAN Table C-1 FAN I/F pin assignments (3-pin) Pin No. Signal name Pin No. Signal Name +FAN1 FAN_SPEED1 JLVDS Table C-2 LVDS I/F pin assignments (30-pin) Pin No. Signal name Pin No. Signal Name +3VS_LVDS_CAM LCD_EDID_CLK USB20_P11_R...
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JCRT Table C-3 CRT pin assignments (15-pin) Pin No. Signal name Pin No. Signal Name CRT_R_L CRT_G_L CRT_B_L +CRT_VCC CRT_DDC_DAT HSYNC VSYNC CRT_DDC_CLK JHDMI Table C-4 HDMI I/F pin assignments (19-pin) Pin No. Signal name Pin No. Signal Name HDMI_R_D2+ HDMI_R_D2- HDMI_R_D1+ HDMI_R_D1-...
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JHDD Table C-5 HDD I/F pin assignments (22-pin) Pin No. Signal name Pin No. Signal Name SATA_PTX_C _DRX_P1 SATA_PTX_C _DRX_N1 SATA_PRX_D SATA_PRX_D TX_N1 TX_P1 +3VS +3VS +3VS +5VS +5VS +5VS JODD0 Table C-6 SATA ODD I/F pin assignments (13-pin) Pin No. Signal name Pin No.
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JODD1 Table C-7 SATA ODD/B pin assignments (10-pin) Pin No. Signal name Pin No. Signal Name +5VS_ODD +5VS_ODD SATA_PRX_D SATA_PRX_D TX_P4_ODD TX_N4_ODD SATA_PTX_C _DRX_N4_OD SATA_PTX_C _DRX_P4_OD JESATA Table C-8 eSATA/USB I/F pin assignments (11-pin) Pin No. Signal name Pin No. Signal Name +USB_VCCB USB20_N3_RL...
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C.16 JLINE Table C-16 HEADPHONE Connector pin assignments (10-pin) Pin No. Signal name Pin No. Signal Name JGND HP_L_L HP_R_L NBA_PLUG GNDA C.17 JKB Table C-17 Keyboard Connector pin assignments (34-pin) Pin No. Signal name Pin No. Signal Name NUM_LED# CURS_LED# CAPS_LED# JKB4...
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C.18 JUSB0 Table C-18 1 USB Connector pin assignments (4-pin) Pin No. Signal name Pin No. Signal Name +USB_VCCA USB20_N0_R USB20_P0_R C.19 JUSB1 Table C-19 2 USB Connector pin assignments (4-pin) Pin No. Signal name Pin No. Signal Name +USB_VCCA USB20_N1_R USB20_P1_R C.20 JCS...
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C.24 J3GSIM Table C-24 3G CARD connector pin assignments (8-pin) Pin No. Signal name Pin No. Signal Name +UIM_PWR UIM_RESET UIM_CLK UIM_VPP UIM_DATA C.25 JSPKL Table C-25 SPKL connector pin assignments (4-pin) Pin No. Signal name Pin No. Signal Name SPK_L1 SPK_L2 C.26 JSPKR...
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C.28 JMDC Table C-28 MDC connector pin assignments (12-pin) Pin No. Signal name Pin No. Signal Name +MDC_VCC AZ_SDOUT_MD +3VALW AZ_SYNC_MD AZ_SDIN1_MD_R AZ_RST_MD# AZ_BITCLK_MD C.29 PJP1 Table C-29 AC Adaptor connector pin assignments (4-pin) Pin No. Signal name Pin No. Signal Name DC_IN_S1 DC_IN_S1...
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C.31 JTPL Table C-31 LED & Touch Button/B connector pin assignments (6-pin) Pin No. Signal name Pin No. Signal Name +5VS KSI6 KSO0 TP_LED# C.32 JKBL Table C-32 Keyboard backlight connector pin assignments (4-pin) Pin No. Signal name Pin No. Signal Name +5VS_LED [CONFIDENTIAL]...
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Appendix D Appendix D Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (1/4) Code set 1 Code set 2 Keytop Note Make Break Make Break ‘ ~ 7 & BkSp Satellite M30X Series Maintenance Manual...
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Table D-1 Scan codes (set 1 and set 2) (2/4) Code set 1 Code set 2 Keytop Note Make Break Make Break Caps Lock ‘ “ Enter Shift (L) No.102 , < . > Shift (R) Satellite M30X Series Maintenance Manual...
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Table D-1 Scan codes (set 1 and set 2) (3/4) Code set 1 Code set 2 Keytop Note Make Break Make Break Ctrl(L) Alt (L) Space ALT (R) Ctrl(R) ← Home ↑ ↓ PgUp PgDn → Satellite M30X Series Maintenance Manual...
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Table D-1 Scan codes (set 1 and set 2) (4/4) Code set 1 Code set 2 Keytop Note Make Break Make Break PrintSc Pause — — — — Notes: 1. * Scan codes differ by mode. 2. * Scan codes differ by overlay function. 3.
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Table D-2 Scan codes with left Shift key Code set 1 Code set 2 Make Break Make Break E0 AA E0 35 E0 B5 E0 2A E0 F0 12 E0 4A E0 F0 4A E0 12 E0 AA E0 52 E0 D2 E0 2A E0 F0 12 E0 70 E0 F0 70 E0 12 E0 AA E0 53 E0 D3 E0 2A E0 F0...
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Table D-3 Scan codes in Numlock mode Code set 1 Code set 2 Make Break Make Break E0 2A E0 52 E0 D2 E0 AA E0 12 70 E0 F0 70 E0 F0 12 E0 2A E0 53 E0 D3 E0 AA E0 12 71 E0 F0 71 E0 F0 12...
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Table D-5 Scan codes in overlay mode Code set 1 Code set 2 Keytop Make Break Make Break (–) Table D-6 No.124 key scan code Code set 1 Code set 2 Shift Make Break Make Break Prt Sc Common Ctrl + Shift + Alt + Satellite M30X Series Maintenance Manual...
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Table D-7 No.126 key scan code Key top Shift Code set 1 Code set 2 Make Make Pause Common Ctrl *: This key generates only make codes. Satellite M30X Series Maintenance Manual...
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Appendix E Key Layout United Status (US) Keyboard Figure US keyboard Traditional Chinese (CH) Keyboard Figure CH keyboard 3. Thai (TI) Keyboard...
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Figure TI keyboard 4. Korean (KO) Keyboard Figure KO keyboard 5. United Kingdom (UK) Keyboard...
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Figure UK keyboard 6. US International (UI) Keyboard Figure UI keyboard 7. Hebrew (HB) Keyboard...
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Torque Part number DISCRIPTION (kg-cm) Q’ty MA0000060G0 LCD PANEL TO LCD BREAKET(H/L) 1.2~1.5 MA000007JG0 LCD HINGE TO LCD COVER(H) 2.5~3.0 MA000007JG0 LCD HINGE TO LCD COVER(L) 2.5~3.0 MA000007JG0 LCD BEZEL TO LCD BRK TO LCD COVER(H) 2.5~3.0 MA000007JG0 LCD BEZEL TO LCD BRK TO LCD COVER(L) 2.5~3.0 MA0000060G0 ODD MODULE TO ODD BRK...
Appendix G Appendix G Reliability The following table shows MTBF (Mean Time Between Failures) for each component. Table G-1 MTBF Component Time (hours) 10,000 Keyboard 300,000 Optical (DVD/CD) drive AC adaptor [CONFIDENTIAL] Satellite A350/A350D Series Maintenance Manual...