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Toshiba Portégé Z830 User Manual
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Toshiba Portégé Z830 User Manual

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User's Manual
Portégé Z830 / Satellite
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Summary of Contents for Toshiba Portégé Z830

  • Page 1 User's Manual Portégé Z830 / Satellite Z830...

  • Page 2: Table Of Contents

    Inserting a memory media ..............3-22 Removing a memory media ..............3-22 External monitor .................. 3-23 HDMI ..................... 3-24 Security lock ..................3-26 Optional TOSHIBA Accessories ............3-26 Sound System ..................3-26 Video mode ..................3-28 Computer Handling ................3-29 Heat dispersal ..................3-30 Chapter 4 Utilities &...
  • Page 3 Portégé Z830 / Satellite Z830 Utilities and Applications ..............4-1 Special features ..................4-6 Using the TOSHIBA Sleep Utility ............4-8 Using the TOSHIBA Face Recognition ..........4-10 TOSHIBA Password Utility ..............4-13 HW Setup ....................4-16 TOSHIBA PC Health Monitor .............. 4-21 System Recovery ................
  • Page 4 Intel Corporation. Windows, Microsoft and Windows logo are registered trademarks of Microsoft Corporation. Bluetooth is a trademark owned by its proprietor and used by TOSHIBA under license. HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.

  • Page 5: Fcc Information

    Only peripherals complying with the FCC class B limits may be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s External RGB monitor port, Universal Serial Bus (USB...
  • Page 6 EMC (Electromagnetic Compatibility) and safety standards. However, TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented. In this case the persons who have connected/implemented those options/cables have to provide assurance that the system (PC plus options/cables) still fulfils the required standards.

  • Page 7: Video Standard Notice

    Portégé Z830 / Satellite Z830 Any consequences resulting from the use of this product in working environments that are not approved are not the responsibility of TOSHIBA. The consequences of the use of this product in non-approved working environments may be: Interference with other devices or machines in the near surrounding area.
  • Page 8 Note that Canadian Department of Communications (DOC) regulations provide, that changes or modifications not expressly approved by TOSHIBA Corporation could void your authority to operate this equipment. This Class B digital apparatus meets all requirements of the Canadian Interference-Causng Equipment Regulations.

  • Page 9: Following Information Is Only For Turkey

    The new European Union (EU) chemical regulation, REACH (Registration, Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007. TOSHIBA will meet all REACH requirements and is committed to provide our customers with information about the chemical substances in our products according to REACH regulation.
  • Page 10 ENERGY STAR logo on the computer and the following information applies. TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency. Your computer...

  • Page 11: Preface

    Portégé Z830 / Satellite Z830 Preface Congratulations on your purchase of this computer. This powerful notebook computer provides excellent expansion capability, includes multimedia functionality, and is designed to provide years of reliable, high-performance computing. This manual tells how to set up and begin using your computer. It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting.
  • Page 12 Portégé Z830 / Satellite Z830 Messages Messages are used in this manual to bring important information to your attention. Each type of message is identified as shown below. Indicates a potentially hazardous situation, which could result in death or serious injury, if you do not follow instructions. Pay attention! A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment.

  • Page 13: General Precautions

    Portégé Z830 / Satellite Z830 General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer.

  • Page 14: Instruction Manual For Safety And Comfort

    Portégé Z830 / Satellite Z830 Stress injury Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use. It also includes information on work space design, posture and lighting that can help reduce physical stress.

  • Page 15: Chapter 1 Getting Started

    Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.

  • Page 16: Getting Started

    Portégé Z830 / Satellite Z830 TOSHIBA Value Added Package TOSHIBA Web Camera Application TOSHIBA Face Recognition TOSHIBA Fingerprint Utility TOSHIBA Service Station TOSHIBA PC Health Monitor TOSHIBA Sleep Utility User's Manual (this manual) You may not have all the software listed above depending on the model you purchased.

  • Page 17: Connecting The Ac Adaptor

    DC power and reduces the voltage supplied to this computer. Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.

  • Page 18: Opening The Display

    Portégé Z830 / Satellite Z830 Connect the power cord to the AC adaptor. Figure 1-1 Connecting the power cord to the AC adaptor (2-pin plug) Figure 1-2 Connecting the power cord to the AC adaptor (3-pin plug) Either a 2-pin or 3-pin adaptor/cord will be included with the computer depending on the model.

  • Page 19: Turning On The Power

    Portégé Z830 / Satellite Z830 Figure 1-4 Opening the display panel 1. Display panel Use reasonable care when opening and closing the display panel. Opening it vigorously or slamming it shut could damage the computer. Be careful not to open the display panel too far as this could put stress on the display panel’s hinges and cause damage.

  • Page 20: Starting Up For The First Time

    Portégé Z830 / Satellite Z830 Press and hold the computer's power button for two or three seconds. Figure 1-6 Turning on the power 1. Power button Starting up for the first time The Windows 7 Startup Screen will be the first screen displayed when you turn on the power.

  • Page 21: Sleep Mode

    Portégé Z830 / Satellite Z830 Do not turn the computer or peripheral devices back on immediately - wait a short period to avoid any potential damage. Sleep Mode If you have to interrupt your work, you are able to turn off the power without exiting from your software by placing the computer into Sleep Mode.

  • Page 22: Hibernation Mode

    Portégé Z830 / Satellite Z830 Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Sleep Mode feature. Allows the use of the panel power off feature. Executing Sleep Mode You can also enable Sleep Mode by pressing FN + F3 - please refer to the Hot key functions...
  • Page 23 Portégé Z830 / Satellite Z830 Data will be lost if you disconnect the AC adaptor before the save is completed. Wait for the SSD indicator to go out. Benefits of Hibernation Mode The Hibernation Mode feature provides the following benefits: Saves data to the Solid State Drive when the computer automatically shuts down because of a low battery condition.

  • Page 24: Restarting The Computer

    Portégé Z830 / Satellite Z830 Do not turn the computer or devices back on immediately. Wait a moment to let all capacitors fully discharge. Restarting the computer Certain conditions require that you reset the computer, for example if: You change certain computer settings. An error occurs and the computer does not respond to your keyboard commands.

  • Page 25: Chapter 2 The Grand Tour

    Portégé Z830 / Satellite Z830 Chapter 2 The Grand Tour This chapter identifies the various components of the computer - it is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, please refer to the Legal Footnotes section in Appendix C.

  • Page 26: Left Side

    Portégé Z830 / Satellite Z830 Battery indicator The Battery indicator shows the condition of the battery's charge - green indicates the battery is fully charged, orange indicates the battery is charging, and flashing orange indicates a low battery condition. Please refer to Chapter 5, Power and Power-Up Modes for more information on this feature.

  • Page 27: Right Side

    Portégé Z830 / Satellite Z830 Keep foreign metal objects, such as screws, staples and paper clips, out of the Memory media slot. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. Right side The following figure shows the computer’s right side.

  • Page 28: Back

    Portégé Z830 / Satellite Z830 Back The following figure shows the computer’s back. Figure 2-4 The back of the computer 1. LAN jack 5. HDMI out port 2. Cooling vents 6. DC IN 19V jack 3. Universal Serial Bus (USB 2.0) port 7.

  • Page 29: Underside

    Portégé Z830 / Satellite Z830 DC IN 19V jack The AC adaptor connects to this jack in order to power the computer and charge its internal batteries. Please note that you should only use the model of AC adaptor supplied with the computer at the time of purchase - using the wrong AC adaptor can cause damage to the computer.
  • Page 30 14. Fingerprint Sensor* 4. LCD Sensor switch (not shown) 15. Touch Pad control buttons 5. Display hinge 16. DC IN indicator 6. TOSHIBA Presentation button 17. Power indicator 7. TOSHIBA eco button 18. Battery indicator 8. Power button 19. SSD indicator 9.
  • Page 31 You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger. TOSHIBA Web Camera Application will help you to add various video effects to your video or photograph.
  • Page 32 Windows Mobility Center. This function is supported with some models. TOSHIBA eco button Press this button to launch the TOSHIBA eco Utility. TOSHIBA eco Utility can be used only in ® Windows Power button Press this button to turn the computer's power on and off.
  • Page 33 Portégé Z830 / Satellite Z830 Fingerprint Sensor This sensor enables you to enroll and recognize a fingerprint. For detailed information on Fingerprint Sensor, refer to chapter 3, Using the Fingerprint Sensor. Some models are equipped with a Fingerprint Sensor. Touch Pad control The control buttons located below the Touch Pad buttons allow you to select menu items or manipulate text...

  • Page 34: Internal Hardware Components

    Footnotes section in Appendix C. The processor type varies depending on model. To check which type of processor is included in your model, open the TOSHIBA PC Diagnostic Tool Utility by clicking Start -> All Programs -> TOSHIBA -> Support & Recovery -> PC Diagnostic Tool.
  • Page 35 The size of the Solid State Drive varies depending on the model. To check which type of SSD is included in your model, open the TOSHIBA PC Diagnostic Tool Utility by clicking Start -> All Programs -> TOSHIBA -> Support & Recovery -> PC Diagnostic Tool.

  • Page 36: Intel Display Power Saving Technology

    Portégé Z830 / Satellite Z830 Display controller The display controller interprets software commands into hardware commands that turn particular parts on the screen on or off. The display controller also controls the video mode and uses industry standard rules to govern the screen resolution and the maximum number of colors that can be displayed at any one time.
  • Page 37 Portégé Z830 / Satellite Z830 If you want to enable this feature, under the conditions mentioned above, select the Display Power Saving Technology check box. User's Manual 2-13...

  • Page 38: Chapter 3 Operating Basics

    Portégé Z830 / Satellite Z830 Chapter 3 Operating Basics This chapter describes the basic operations of your computer, highlights the precautions that should be taken when using it. Using the Touch Pad To use the Touch Pad, simply touch and move your fingertip across it in the direction you want the on-screen pointer to go.

  • Page 39: The Keyboard

    Portégé Z830 / Satellite Z830 Drag and drop: Tap to select the item(s) you want to move, leave your finger on the Touch Pad after the second tap and then move the item(s) to their new destination. The Keyboard The computer’s keyboard layouts are compatible with a 104/105-key enhanced keyboard - by pressing some keys in combination, all of the 104/105-key enhanced keyboard functions can be performed on the computer.

  • Page 40: Hot Key Functions

    Portégé Z830 / Satellite Z830 F1 through F12 are called function keys because they execute programmed functions when pressed and, when used in combination with the FN key, those keys marked with icons also execute specific functions on the computer. Soft keys: FN key combinations The FN (function) is used in combination with other keys to form soft keys.

  • Page 41: Hot Keys

    For more information, please refer to the TOSHIBA Flash Cards Help file. To access this help, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Flash Cards. In the Settings for Flash Cards window, click the Help button.

  • Page 42: Fn Sticky Key

    FN Sticky key You can use the TOSHIBA Accessibility Utility to make the FN key sticky, that is, you can press it once, release it, and then press an "F Number" key. To start the TOSHIBA Accessibility utility, click Start -> All Programs ->...

  • Page 43: Keypad Overlay

    Portégé Z830 / Satellite Z830 Keypad overlay Your computer's keyboard may not have a separate numeric keypad but includes a numeric keypad overlay which functions like one - this is located in the center of the keyboard with the relevant keys having grey letters at their front edge.

  • Page 44: Using The Fingerprint Sensor

    Portégé Z830 / Satellite Z830 Generating ASCII characters Not all ASCII characters can be generated using normal keyboard operation, but you are able to generate these characters using their specific ASCII codes. Hold down ALT with the overlay on or ALT + FN with overlay off. Using the overlay keys, type the ASCII code of the character you require.

  • Page 45: Points To Note About The Fingerprint Sensor

    Portégé Z830 / Satellite Z830 Figure 3-5 Swipe the finger 1. Sensor Avoid swiping with your finger stiff or pressed too hard onto the sensor, and take care to ensure that the center of the fingerprint is touching the sensor before swiping. Either of these conditions may cause fingerprint reading to fail.
  • Page 46 Please also refer to the fingerprint utility Help file for more information. You can start it using the following method: Click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Fingerprint Utility. The main screen is displayed. Click ? in the lower left corner of the screen.

  • Page 47: Fingerprint Utility Limitations

    TOSHIBA does not guarantee that the fingerprint utility technology will be completely secure or error-free, or that it will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the fingerprint software.
  • Page 48 Delete the fingerprint data for the currently logged in user Click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Fingerprint Utility, or double click the utility icon in the Taskbar. Swipe your finger across the fingerprint sensor.

  • Page 49: Windows Logon Via Fingerprint Authentication

    Authentication screen is displayed. This will switch the password input screen across to the keyboard-based one. You must ensure that you use the TOSHIBA Password Utility to register a User Password before using the Fingerprint boot authentication and its extended function to allow fingerprints to be used to access the computer when it is turned on.
  • Page 50 How to Enable Fingerprint boot authentication and Single Sign-On feature It is necessary to first enroll your fingerprint with the TOSHIBA Fingerprint Utility prior to enabling and configuring the boot authentication and Single Sign-On feature. You should check that your fingerprint is enrolled before configuring the settings.

  • Page 51: Wireless Communications

    Portégé Z830 / Satellite Z830 Wireless communications The computer’s wireless communication function supports some wireless communication devices. Only some models are equipped with both Wireless LAN and Bluetooth functions. Do not use the Wireless LAN (Wi-Fi) or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields.

  • Page 52: Card Specifications

    TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Card Specifications...

  • Page 53: Bluetooth Wireless Technology

    Portégé Z830 / Satellite Z830 regulations may impose a number of limitations to the use of wireless communication equipment. Radio Frequency Band 5GHz (5150-5850 MHz) (Revision a and n) Band 2.4GHz (2400-2483.5 MHz) (Revision b/g and n) The range of the wireless signal is related to the transmit rate of the wireless communication.

  • Page 54: Lan

    This Bluetooth Stack is based on the Bluetooth Version 1.1/1.2/2.0+EDR/ 2.1+EDR/3.0/3.0+HS specification, depending on the model you purchased. However, TOSHIBA cannot confirm the compatibility between any computing products and/or other electronic devices that use Bluetooth, other than TOSHIBA notebook computers.

  • Page 55: Lan Cable Types

    Portégé Z830 / Satellite Z830 LAN cable types The computer must be configured properly before connecting to a LAN. Logging onto a LAN using the computer’s default settings could cause a malfunction in LAN operation. Check with your LAN administrator regarding set-up procedures.

  • Page 56: Optional Devices

    External monitor HDMI device Other Security lock Optional TOSHIBA accessories Memory media slot The computer is equipped with a Memory media slot that can accommodate some kinds of memory media with various memory capacities so that you can easily transfer data from devices, such as digital cameras and Personal Digital Assistants.

  • Page 57: Memory Media

    Portégé Z830 / Satellite Z830 The slot does not support Magic Gate functions. Figure 3-7 Examples of memory media Secure Digital (SD) microSD card MultiMediaCard Card adaptor and (MMC) microSD card Memory media This section provides the important safety precautions in order to handle your memory media.

  • Page 58: Media Care

    Portégé Z830 / Satellite Z830 Memory media format New media cards are formatted according to specific standards. If you wish to reformat a media card, be sure to do so with a device that uses media cards. Formatting an memory media card Memory media cards are sold already formatted in conformity to specific standards.

  • Page 59: Inserting A Memory Media

    Portégé Z830 / Satellite Z830 About the write-protect The memory media cards have a function for protect. SD Card (SD memory card, SDHC memory card and SDXC memory card) Set the write-protect switch to the lock position, if you do not want to record data.

  • Page 60: External Monitor

    Portégé Z830 / Satellite Z830 Open the Safely Remove Hardware and Eject Media icon on the Windows Taskbar. Point to memory media and click the left Touch Pad control button. Press the memory media to partially extend it out of the computer. Grasp the media and remove it.

  • Page 61: Hdmi

    Portégé Z830 / Satellite Z830 Please refer to the The Keyboard section for further details on using hot keys to change the display setting. Do not disconnect the external monitor while in Sleep or Hibernation Mode. Turn off the computer before disconnecting the external monitor. When displaying desktop at external analog monitor, desktop is sometimes displayed on the center of the monitor with black bars around desktop (with small size).

  • Page 62: Settings For Display Video On Hdmi

    Portégé Z830 / Satellite Z830 The computer is completely turned off. Do not do so when the computer is in Sleep Mode or Hibernation Mode. When you connect a television or external monitor to the HDMI port, the display output device is set to HDMI. When you unplug the HDMI cable and re-plug it, please wait at least 5 seconds before you re-plug the HDMI cable again.

  • Page 63: Security Lock

    For reference, the following list details some of the items that are available from your reseller or TOSHIBA dealer: Universal AC Adaptor If you frequently use your computer at more than...

  • Page 64: Volume Mixer

    Portégé Z830 / Satellite Z830 Volume Mixer The Volume Mixer utility lets you control the audio volume for playback of devices and applications under Windows. To launch the Volume Mixer utility, right click on the speaker icon on the Taskbar, and select Open Volume Mixer from the sub menu. To adjust the volume level of speakers or headphones, move the Speakers slider.

  • Page 65: Video Mode

    Portégé Z830 / Satellite Z830 Power Management The audio controller in your computer can be turned off when the audio function is not used. To adjust the configuration of audio power management, click the Power Management button When audio power management is enabled, the circle button at the upper left of the Power Management is blue and convex.

  • Page 66: Computer Handling

    Portégé Z830 / Satellite Z830 To open the Screen Resolution dialog, click Start -> Control Panel -> Appearance and Personalization -> Display -> Change display settings. If you are running some applications (for example a 3D application or video playback and so on), you may see some disturbance, flickering or frame dropping on your screen.

  • Page 67: Heat Dispersal

    Portégé Z830 / Satellite Z830 Before carrying your computer, shut it down, disconnect the AC adaptor and allow it to cool down - a failure to follow this instruction may result in minor heat injury. Be careful not to subject the computer to impact or shock - a failure to follow this instruction could result in damage to computer, computer failure or loss of data.

  • Page 68: Chapter 4 Utilities & Advanced Usage

    For further information on their operation, you may refer to each utility's online manual, help files or README.TXT file (if applicable). TOSHIBA Power Sav- TOSHIBA Power Saver provides you with the features of more various power supply managements. TOSHIBA PC Diag-...
  • Page 69 The TOSHIBA Password utility allows you to set Utility a password in order to restrict access to the computer. TOSHIBA Flash Cards The TOSHIBA Flash Cards provide a quick way to modify selected system functions. Hot key function HW Setup...
  • Page 70 To access this utility, click Start -> All Programs -> TOSHIBA -> Support & Recovery -> TOSHIBA Assist . TOSHIBA ConfigFree TOSHIBA ConfigFree is a suite of utilities that improve the ease and control of communication devices and network connections, help in the...
  • Page 71 You can track power savings by using eco mode continuously. To access this utility, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> eco Utility. TOSHIBA HDD/SSD This utility includes wizard functions to monitor...
  • Page 72 To access this utility, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> ReelTime. TOSHIBA Sleep Utility This utility is able to either enable or disable the following functions: Sleep and Charge: By connecting to the...

  • Page 73: Special Features

    You may not have all the software listed above depending on the model you purchased. Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use. Access each function using the following procedures.
  • Page 74 Portégé Z830 / Satellite Z830 Intelligent power sup- A microprocessor in the computer's intelligent power supply detects the battery's charge, automatically calculates the remaining battery capacity and protects electronic components from abnormal conditions such as a voltage overload from the AC adaptor. This can be specified in the Power Options.

  • Page 75: Using The Toshiba Sleep Utility

    Using the TOSHIBA Sleep Utility The TOSHIBA Sleep Utility is used for changing settings of the following function(s): Sleep and Charge It also displays the remaining battery capacity.

  • Page 76: Starting The Toshiba Sleep Utility

    USB ports. Do not allow USB ports to come into contact with metal products, for example when carrying the computer in your bag. Starting the TOSHIBA Sleep Utility To start the utility, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Sleep Utility. Enabling Sleep and Charge This utility can be used to enable and disable the Sleep and Charge function.

  • Page 77: Using The Toshiba Face Recognition

    AC adaptor is connected. Using the TOSHIBA Face Recognition TOSHIBA Face Recognition uses a face verification library to verify the face data of users when they log in to Windows. The user can thus avoid having to enter a password or the like, which makes the login process easier.

  • Page 78: How To Register The Face Recognition Data

    TOSHIBA does not guarantee that the face recognition utility will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the face recognition software or utility.

  • Page 79: How To Delete The Face Recognition Data

    Delete image data, account information, and personal record data created during registration. To delete the Face Recognition Data, follow the steps as described below: To launch this utility, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Face Recognition. The Management screen is displayed.

  • Page 80: Toshiba Password Utility

    Portégé Z830 / Satellite Z830 Windows Logon via TOSHIBA Face Recognition This section explains how to login to Windows with TOSHIBA Face Recognition. Two authentication modes are provided. 1:N Mode Login screen: If the face authentication tile is selected by default, you can log in without using the keyboard or mouse.

  • Page 81: User Password

    User Password To start the utility, point to or click the following items: Start -> All Programs -> TOSHIBA -> Support & Recovery -> TOSHIBA Assist -> SECURE -> User password User authentication may be required to validate user rights when using TOSHIBA Password Utility to delete or change passwords, etc.

  • Page 82: Supervisor Password

    If you forget your SSD User Password, TOSHIBA will NOT be able to assist you, and your SSD will be rendered COMPLETELY and PERMANENTLY INOPERABLE. TOSHIBA will NOT be held...

  • Page 83: Hw Setup

    Accessing HW Setup To run the HW Setup program, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> HWSetup. HW Setup window The HW Setup window contains a number of tabs (General, Display, CPU, Boot Setting, Keyboard, USB, SATA, LAN and Advanced) to allow specific functions of the computer to be configured.
  • Page 84 Portégé Z830 / Satellite Z830 Some options shown in grey are possible to confirm their status. General This window displays the BIOS/EC version and contains two buttons : Default and About. Default Return all HW Setup values to the factory settings.

  • Page 85: Boot Setting

    To change the boot drive, follow the steps below. Hold down F12 and boot the computer. when the TOSHIBA Leading Innovation >>> logo screen appears, release the F12 key. Use the up and down cursor keys to select the boot device you want and press ENTER.
  • Page 86 Portégé Z830 / Satellite Z830 Sets the USB memory to be the equivalent of a Solid State Drive (default). With this setting, the USB memory device can be used to start the computer as though it were a Solid State Drive based on the Solid State Drive settings within both the Boot Priority and SSD Priority options detailed previously.
  • Page 87 Portégé Z830 / Satellite Z830 SATA This feature allows you to set conditions for SATA. SATA Interface setting This feature allows you to set SATA interface setting. Performance Let SSD work with maximum performance. (Default) Battery life Let SSD work with battery life mode. If this setting is selected, this caused performance down.

  • Page 88: Toshiba Pc Health Monitor

    Once enabled, you may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via Uninstall a program in the Control Panel. Doing so will automatically delete all collected information from the SSD.

  • Page 89: System Recovery

    Portégé Z830 / Satellite Z830 Click Start -> All Programs -> TOSHIBA -> Support & Recovery -> PC Health Monitor. Click the icon ( ) in the notification area, then click the "Enable PC Health Monitor..." message the first time you run the application and "Run PC Health Monitor..."...

  • Page 90: Creating Recovery Media

    Portégé Z830 / Satellite Z830 Turn off the computer. While holding the F8 key, turn on the computer. The Advanced Boot Options menu will be displayed. Use the arrow keys to select Repair Your Computer and press ENTER. Follow the on-screen instructions. ®...
  • Page 91 Turn off the computer's power. While holding down F12 key on the keyboard, turn on your computer - when the TOSHIBA Leading Innovation >>> logo screen appears, release the F12 key. Use the up and down cursor key to select the appropriate option from the menu according to your actual recovery media.
  • Page 92 When drivers/utilities are installed, you can setup the respective drivers/ utilities from the following place. To open the setup files, Click Start -> All Programs -> TOSHIBA -> Support & Recovery -> Applications and Drivers. If you have previously chosen to remove the recovery partition and are trying to create "Recovery Media", you will see the following message: "The...
  • Page 93 Portégé Z830 / Satellite Z830 A menu will be displayed from which you should follow the on-screen instructions. User's Manual 4-26...

  • Page 94: Chapter 5 Power And Power-Up Modes

    Portégé Z830 / Satellite Z830 Chapter 5 Power and Power-Up Modes The computer's power resources include the AC adaptor, battery pack and any internal batteries. This chapter provides details on making the most effective use of these resources, and includes information on charging batteries, tips for saving battery power, and information on the different power-up modes.

  • Page 95: Monitoring Of Power Condition

    Portégé Z830 / Satellite Z830 Power on Power off (no operation) AC adaptor Remaining • Operates battery capacity • LED: connected is above low Battery off battery trigger point DC IN off Remaining • Operates battery capacity • LED: is below low Battery battery trigger point...

  • Page 96: Battery

    Indicates a problem with the power supply. You should initially try plugging the AC adaptor into another power outlet - if it still does not operate properly, you should contact TOSHIBA Support. No light Under any other conditions, the indicator does not light.

  • Page 97: Care And Use Of The Battery Pack

    You can change the Real Time Clock settings by turning on the computer while pressing the F2 key and then release F2 key when the TOSHIBA Leading Innovation >>> logo screen appears. Please refer to Chapter 6 Troubleshooting for further information.

  • Page 98: Monitoring Battery Capacity

    Portégé Z830 / Satellite Z830 The battery is extremely hot or cold (if the battery is extremely hot, it might not charge at all). To ensure the battery charges to its full capacity, you should charge it at room temperature of between 5°C to 35°C (41°F to 95°F).

  • Page 99: Power-Up Modes

    Portégé Z830 / Satellite Z830 System Sleep Mode System Hibernation Mode Display power off period Solid State Drive power off period How often and for how long you use the Solid State Drive and external disk(c) drives, for example, optical disc and floppy diskette drive. How much charge the battery contained to begin with.

  • Page 100: Panel Power On/Off

    Portégé Z830 / Satellite Z830 Shut Down Mode: The computer will shut down without saving data - in view of this you must always save your work before you turn the computer off. Hibernation Mode: Data in memory will be saved to the Solid State Drive.

  • Page 101: Troubleshooting

    In reality many problems can be solved simply, but a few may require help from TOSHIBA Support - if you find you need to consult others, be prepared to describe the problem in as much detail as possible.

  • Page 102: Analyzing The Problem

    Always try to make detailed notes of your observations and keep them in a permanent error log - this will help you to describe your problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made will help to identify the problem faster.

  • Page 103: If Something Goes Wrong

    Before using a peripheral device or application software that is not an authorized TOSHIBA part or product, make sure the device or software can be used with your computer. Use of incompatible devices may cause injury or may damage your computer.

  • Page 104: Hardware And System Checklist

    If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact TOSHIBA Support. AC power If you have trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN/Battery indicator.
  • Page 105 If the AC adaptor still does not power the computer, you should contact TOSHIBA Support. Battery If you suspect a problem with the battery, you should check the status of the DC IN indicator as well as the Battery indicator.

  • Page 106: Real Time Clock

    BIOS setup application by using the following steps: Turn on the computer. Press the F2 key when the TOSHIBA Leading Innovation >>> logo screen appears - the BIOS setup application will load. Set the date in the System Date field.

  • Page 107: Solid State Drive

    - if so remove it and try to start the Drive computer again. If this has no effect, check the Boot Priority setting within the TOSHIBA HW Setup utility - please refer to the Boot Setting section in Chapter 4, Utilities &...

  • Page 108: Pointing Device

    If you are still unable to resolve the problem, contact TOSHIBA Support. Pointing device If you are using a USB mouse, you should also refer to both the mouse section in this chapter, and the documentation supplied with your mouse.

  • Page 109: Usb Mouse

    Within the Mouse Properties window, click the Pointer Options tab. Set the pointer speed as required and click If you are still unable to resolve the problem, contact TOSHIBA Support. The reaction of Adjust the touch Sensitivity. Touch pad is either To access it, click Start ->...

  • Page 110: Usb Device

    If you are still unable to resolve the problem, contact TOSHIBA Support. USB device In addition to the information in this section, please also refer to the documentation supplied with your USB device.
  • Page 111 Sleep and Charge function may be disabled. Sleep and Charge Select the "Enable Sleep and Charge" check box function. in the TOSHIBA Sleep utility to enable this function. When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply may be stopped for safety reasons.
  • Page 112 Basics for further information. Volume cannot be adjusted during Windows start up or shut down. If you are still unable to resolve the problem, contact TOSHIBA Support. External monitor Please also refer to Chapter 3, Operating Basics, and to the documentation supplied with your monitor for further information.
  • Page 113 Display error occurs Check that the cable connecting the external monitor to the computer is firmly attached. If you are still unable to resolve the problem, contact TOSHIBA Support. Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the LAN hub.

  • Page 114: Toshiba Support

    If you are still unable to resolve the problem, contact TOSHIBA Support. TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. User's Manual 6-14...

  • Page 115: Before You Call

    TOSHIBA technical support If you are still unable to solve the problem and suspect that it is hardware related, write to TOSHIBA at the location listed in the enclosed warranty booklet or visit www.toshiba-europe.com on the Internet. User's Manual...

  • Page 116: Specifications

    Portégé Z830 / Satellite Z830 Appendix A Specifications This appendix summarizes the computer’s technical specifications. Physical Dimensions Size 316 (w) x 227 (d) x 14.9/15.9 (h) millimeters (not including parts that extend beyond the main body). Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5°C (41°F) to 35°C...

  • Page 117: External Rgb Monitor Port Pin Assignment

    Portégé Z830 / Satellite Z830 External RGB monitor port pin assignment Signal Name Description Red Video Signal Green Video Signal Blue Video Signal Reserved Reserved Ground Ground Ground Ground Power Supply Ground Reserved Reserved Data Signal HSYNC Horizontal Sync Signal VSYNC Vertical Sync Signal Data Clock Signal...

  • Page 118: Ac Power Cord And Connectors

    Portégé Z830 / Satellite Z830 Appendix B AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Wire size: Minimum 0.75 mm...
  • Page 119 Portégé Z830 / Satellite Z830 6-15P (250V) or 5-15P (125V) as designated in the U.S. National Electrical code handbook and the Canadian Electrical Code Part II. The following illustrations show the plug shapes for the U.S.A. and Canada, the United Kingdom, Australia, Europe and China. United Kingdom UL approved BS approved...

  • Page 120: Legal Footnotes

    Portégé Z830 / Satellite Z830 Appendix C Legal Footnotes This chapter states the Legal Footnotes information applicable to TOSHIBA computers. Non-applicable Icons Certain computer chassis are designed to accommodate all possible configurations for an entire product series. Therefore, please be aware that...

  • Page 121: Battery Life

    Portégé Z830 / Satellite Z830 conditions. Read additional restrictions in your product documentation. Contact TOSHIBA technical service and support, refer to TOSHIBA support section in Chapter 6, Troubleshooting for more information. 64-Bit Computing 64-bit processors are designed to take advantage of 32 and 64 bit computing.

  • Page 122: Wireless Lan

    Portégé Z830 / Satellite Z830 achieved on select models and configurations tested by TOSHIBA at the time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power. After going through many charge and discharge cycles, the battery will lose its ability to perform at maximum capacity and will need to be replaced.

  • Page 123: Copy Protection

    Portégé Z830 / Satellite Z830 Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media. User's Manual...

  • Page 124: Information For Wireless Devices

    The Wi-Fi CERTIFIED™ logo is a certification mark of the Wi-Fi Alliance Bluetooth wireless technology Interoperability Bluetooth™ Cards from TOSHIBA are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to: Bluetooth Specification Ver.

  • Page 125: Wireless Devices And Your Health

    Because Wireless products operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Wireless products is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
  • Page 126 Portégé Z830 / Satellite Z830 Italy: For private use, a general authorization is required if WAS/ RLAN’s are used outside own premises. For public use, a general authorization is required. Luxembourg: Implemented General authorization required for network and service supply. Norway: Implemented This subsection does not apply for...
  • Page 127 Portégé Z830 / Satellite Z830 Restrictions for Use of 5470-5725MHz Frequencies in Europe Italy: For private use, a general authorization is required if WAS/ RLAN’s are used outside own premises. Luxembourg: Implemented General authorization required for network and service supply Russian Limited e.i.r.p 100mW.
  • Page 128 Portégé Z830 / Satellite Z830 designed to provide reasonable protection against harmful interference in a residential installation. Refer to the FCC information section for the detailed information. Caution: Exposure to Radio Frequency Radiation The radiated output power of the Wireless device is far below the FCC radio frequency exposure limits.

  • Page 129: Important Notice

    If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations.

  • Page 130: Device Authorization

    Portégé Z830 / Satellite Z830 : This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is impossible to avoid the band of mobile object identification systems. 4. About the JEITA 5GHz Wireless LAN supports W52/W53/W56 Channel. Device Authorization This device obtains the Technical Regulation Conformity Certification and it belongs to the device class of radio equipment of low-power data...

  • Page 131: Radio Approvals For Wireless Devices

    Portégé Z830 / Satellite Z830 ® ® Intel Centrino Advanced-N + WiMAX 6250 Wireless LAN and WiMAX The Name of the radio equipment: 622ANXHMW DSP Research, Inc. Approval Number: D090856003 The following restrictions apply: Do not disassemble or modify the device. Do not install the embedded wireless module into other device.
  • Page 132 Portégé Z830 / Satellite Z830 Approved Countries/Regions for Intel ® Centrino ® Wireless-N + WiMAX 6150, Intel ® Centrino ® Advanced- N + WiMAX 6250 This equipment is approved to the radio standard by the countries/regions in the following table. An ad-hoc mode is not available in 802.11n mode.
  • Page 133 Equipment checklist 1-1 External monitor Battery indicator problems 6-13 Bluetooth Bluetooth Stack for External RGB monitor 2-5 Windows by Toshiba 4-3 problems 6-14 Boot Priority 4-18 Fingerprint Sensor using 3-7 FN + 1 (Reduce) 3-5 Cleaning the computer 3-29 FN + 2 (Enlarge) 3-5...
  • Page 134 Portégé Z830 / Satellite Z830 FN + F5 (Output) 3-4 LAN 4-20 SATA 4-20 FN + F6 (Brightness Down) USB 4-19 window 4-16 FN + F7 (Brightness Up) 3-4 FN + F8 (Wireless) 3-5 FN + F9 (Touch Pad) 3-5 Keyboard FN Sticky key 3-5 FN + space (Zoom) 3-5...
  • Page 135 6-12 Battery 6-5 Bluetooth 6-14 External monitor 6-12 Hardware and system checklist 6-4 Internal display panel 6-6 TOSHIBA Assist 4-3 Keyboard 6-6 TOSHIBA ConfigFree 4-3 LAN 6-13, 6-14 Memory Media Card 6-7 TOSHIBA HDD/SSD Alert Overheating power Utility 4-4...
  • Page 136 Portégé Z830 / Satellite Z830 Video mode 3-28 Video RAM 2-11 Web Camera 2-7 Wireless communication indicator 2-9 Wireless LAN problems 6-14 User's Manual Index-4...

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