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Sony SRS-XV500 Help Manual
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Sony SRS-XV500 Help Manual

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Help Guide
Wireless Speaker
SRS-XV500
Model: YY7855E
The following explains how to use this speaker. Select a topic from the navigation pane.
Design and specifications are subject to change without notice.
Use the latest versions of the software pre-installed on the speaker and "Sony | Music Center."
Getting Started
Parts and controls
Carrying/placing the speaker
Power source/charging
Charging the speaker
Turning the power on
Turning the power off
Using the BLUETOOTH standby (auto power on) function
Charging a USB device such as a smartphone or iPhone
Auto Standby (power saving) function
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Summary of Contents for Sony SRS-XV500

  • Page 1 The following explains how to use this speaker. Select a topic from the navigation pane. Design and specifications are subject to change without notice. Use the latest versions of the software pre-installed on the speaker and “Sony | Music Center.” Getting Started...
  • Page 2 Lighting function Turning on/off the speaker’s light (Lighting function) Making connections USB device Connecting with a USB device BLUETOOTH® device Pairing and connecting with BLUETOOTH devices ® Connecting with a computer via a BLUETOOTH connection (Windows Connecting with a computer via a BLUETOOTH connection (Mac) Multipoint connection Connecting the speaker concurrently with 2 BLUETOOTH devices (multipoint connection) Listening to music...
  • Page 3 Using “Sony | Music Center” What you can do with “Sony | Music Center” Installing “Sony | Music Center” Using “Fiestable” What you can do with “Fiestable” Installing “Fiestable” Information About the indicators Updating the pre-installed software Notes on use...
  • Page 4 Unable to add a speaker for the Party Connect function Unable to connect the speaker concurrently with 2 devices (multipoint connection) Microphone There is no microphone sound There is acoustic feedback Reset Restarting the speaker Initializing the speaker Specifications Specifications 5-053-791-11(1) Copyright 2024 Sony Corporation...

  • Page 5: Parts And Controls

    Help Guide Wireless Speaker SRS-XV500 Parts and controls (power) button with indicator CHARGE indicator Direct function keys...
  • Page 6 The port and jacks on the speaker are not designed for water resistant. Do not use the speaker in places where the speaker is likely to have water splashed on it. When you are finished with using the speaker, be sure to securely close the cap. Related Topic About the indicators 5-053-791-11(1) Copyright 2024 Sony Corporation...
  • Page 7 Help Guide Wireless Speaker SRS-XV500 Carrying/placing the speaker To carry the speaker Before carrying the speaker, disconnect all the cables connected to the speaker. Grasp the top and bottom handles with both hands, and then lift and move the speaker.
  • Page 8 5-053-791-11(1) Copyright 2024 Sony Corporation...

  • Page 9: Charging The Speaker

    2 seconds brings the speaker out of Battery Care mode and you hear voice guidance (Battery Care mode, OFF) from the speaker. You can place/bring the speaker into/out of Battery Care mode with “Sony | Music Center” as well. Connect the speaker to an AC outlet to charge it.
  • Page 10 1% - 20%: “Low Battery” Hint By using “Sony | Music Center,” you can activate/deactivate the voice guidance associated with the remaining battery power that you hear when you turn on the speaker. Built-in battery life (while the speaker is not in Battery Care mode and a BLUETOOTH connection is established) Approx.
  • Page 11 Even if you do not intend to use the speaker for a long time, charge the built-in battery sufficiently once every 6 months to maintain its performance. Related Topic Turning the power on Notes on charging What you can do with “Sony | Music Center” 5-053-791-11(1) Copyright 2024 Sony Corporation...

  • Page 12: Turning The Power On

    In the event that the CHARGE indicator flashes 3 times in orange and then the speaker turns off when the speaker is turned on, the built-in battery is empty and needs to be charged. Related Topic Turning the power off Charging the speaker Turning on/off the speaker’s light (Lighting function) 5-053-791-11(1) Copyright 2024 Sony Corporation...

  • Page 13: Turning The Power Off

    (power) indicator in orange to indicate the BLUETOOTH standby function is active At the time of purchase, the BLUETOOTH standby function is deactivated. Related Topic Auto Standby (power saving) function Using the BLUETOOTH standby (auto power on) function 5-053-791-11(1) Copyright 2024 Sony Corporation...
  • Page 14 BLUETOOTH standby function of the speaker is not activated. Turn on the speaker. (power) indicator lights up in green. Tap [Music Center] on your smartphone, etc. to start up the application. Music Center Tap [SRS-XV500].
  • Page 15 Tap [Settings]. Tap [Power Option]. Tap the check box for [Bluetooth Standby] to select the check box. The selected check box indicates that the BLUETOOTH standby function is activated. Go back to the top screen for the speaker (the screen in step The change to the settings is put in effect.
  • Page 16 5-053-791-11(1) Copyright 2024 Sony Corporation...
  • Page 17 Help Guide Wireless Speaker SRS-XV500 Charging a USB device such as a smartphone or iPhone You can charge a USB device, such as a smartphone or iPhone, by connecting it to the speaker via USB. Even if the speaker is not connected to an AC outlet, its built-in battery can supply power to a USB device.
  • Page 18 5-053-791-11(1) Copyright 2024 Sony Corporation...
  • Page 19 No music (sound) is playing on a USB device connected to the PLAY/CHARGE OUTPUT port (USB). Hint You can turn on or off the Auto Standby function by using “Sony | Music Center.” Note While a microphone or a guitar is connected to the speaker, the Auto Standby function is turned off.
  • Page 20 5-053-791-11(1) Copyright 2024 Sony Corporation...
  • Page 21 Help Guide Wireless Speaker SRS-XV500 Turning on/off the speaker’s light (Lighting function) The speaker lights up with the music to liven up the atmosphere. When you purchase the speaker, the lighting function is set to on. Turn on the speaker.
  • Page 22 By using the “Illumination” function on “Sony | Music Center,” you can turn on/off the lighting function or choose the various lighting modes. By using the “Illumination” function on “Fiestable,” you can change the lighting color of the speaker's light as well.
  • Page 23 AC power cord (mains lead) as well as the jacks and ports (AC IN/USB/AUDIO IN/MIC/GUITAR) behind the cap are not designed for water resistant. Connect a USB device to the PLAY/CHARGE OUTPUT port (USB). Tap USB on the speaker. Related Topic Listening to music of a USB device 5-053-791-11(1) Copyright 2024 Sony Corporation...
  • Page 24 Help Guide Wireless Speaker SRS-XV500 Pairing and connecting with BLUETOOTH devices Pairing is the process required to mutually register the information on BLUETOOTH devices to be connected wirelessly. To pair with a second or subsequent BLUETOOTH device, perform the following pairing procedure for each device.
  • Page 25 In the event that the speaker is paired with a BLUETOOTH device for the first time after purchase or in the event after the speaker is initialized (the speaker has no pairing information), the speaker automatically enters pairing mode when it is turned on. Proceed to step When the indicator is flashing slowly The speaker is searching for BLUETOOTH connections.
  • Page 26 Depending on the BLUETOOTH device, the speaker may be reconnected with the device right after it is turned on. For details, refer to the operating instructions supplied with your BLUETOOTH device. When the indicator stays lit The speaker has been connected to the BLUETOOTH device. To connect to other BLUETOOTH devices, follow one of the procedures below.
  • Page 27 Perform the pairing procedure on the BLUETOOTH device to detect the speaker. When a list of detected devices appears on the display of the BLUETOOTH device, select “SRS-XV500.” If a passkey is required on the display of the BLUETOOTH device, enter “0000.”...
  • Page 28 When using the Stereo Pair function or the Party Connect function, you cannot use the multipoint connection capability. Related Topic Connecting the speaker concurrently with 2 BLUETOOTH devices (multipoint connection) Listening to music of a device via a BLUETOOTH connection Terminating the BLUETOOTH connection (After use) 5-053-791-11(1) Copyright 2024 Sony Corporation...
  • Page 29 Help Guide Wireless Speaker SRS-XV500 ® Connecting with a computer via a BLUETOOTH connection (Windows Pairing is the process required to mutually register the information on BLUETOOTH devices to be connected wirelessly. It is necessary to pair a device with the speaker to be able to make a BLUETOOTH connection for the first time. Perform the same procedures to pair to other devices.
  • Page 30 Check the (BLUETOOTH) indicator for activity. When the indicator is double flashing After you pair the speaker with a BLUETOOTH device for the first time since purchase or initialize the speaker (the speaker has no pairing information), the speaker automatically enters pairing mode when it is turned on. Proceed to step When the indicator is flashing slowly The speaker is searching for BLUETOOTH connections.
  • Page 31 To reconnect the speaker with one of the BLUETOOTH devices that have been paired with the speaker before, proceed to step The speaker will automatically be connected with the computer just by turning on the BLUETOOTH function on the computer. Depending on the BLUETOOTH device, the speaker may be reconnected with the device right after it is turned on.
  • Page 32 Wake the computer up if the computer is in standby (sleep) or hibernation mode. Register the speaker to the computer. On Windows 11 Click the [Start] button, then [Settings]. Click [Bluetooth & devices]. Click the [Bluetooth] switch to turn on the BLUETOOTH function, and then click [Add device].
  • Page 33 Select [SRS-XV500]. If a passkey* is required, enter “0000.” If [SRS-XV500] does not appear, perform the operation again from step The passkey may be called a “passcode,” “PIN code,” “PIN number,” or “password.” After pairing, the BLUETOOTH connection establishes automatically and [Connected music] or [Connected voice, music] will be displayed on the screen.
  • Page 34 Select [SRS-XV500]. If a passkey* is required, enter “0000.” If [SRS-XV500] does not appear, perform the operation again from step The passkey may be called a “passcode,” “PIN code,” “PIN number,” or “password.” After pairing, the BLUETOOTH connection establishes automatically and [Connected music] or [Connected...
  • Page 35 Click the [Start] button, then [Settings]. Click [Devices]. Select [SRS-XV500] under “Audio” on the [Bluetooth & other devices] tab, and then click [Connect]. The icon on the screen may look different from what you actually see. When a BLUETOOTH connection is established, [Connected music] or [Connected voice, music] will be...
  • Page 36 Follow the on-screen instructions to establish a BLUETOOTH connection. When a BLUETOOTH connection is established, you hear the notification sound from the speaker and the activity of the (BLUETOOTH) indicator changes from flashing to lit. If the connection attempt fails, repeat the procedure from step Hint The above instructions on the computer are provided as an example.
  • Page 37 Related Topic Connecting the speaker concurrently with 2 BLUETOOTH devices (multipoint connection) Listening to music of a device via a BLUETOOTH connection Terminating the BLUETOOTH connection (After use) 5-053-791-11(1) Copyright 2024 Sony Corporation...
  • Page 38 Help Guide Wireless Speaker SRS-XV500 Connecting with a computer via a BLUETOOTH connection (Mac) Pairing is the process required to mutually register the information on BLUETOOTH devices to be connected wirelessly. It is necessary to pair a device with the speaker to be able to make a BLUETOOTH connection for the first time. Perform the same procedures to pair to other devices.
  • Page 39 Check the (BLUETOOTH) indicator for activity. When the indicator is double flashing After you pair the speaker with a BLUETOOTH device for the first time since purchase or initialize the speaker (the speaker has no pairing information), the speaker automatically enters pairing mode when it is turned on. Proceed to step When the indicator is flashing slowly The speaker is searching for BLUETOOTH connections.
  • Page 40 To reconnect the speaker with one of the BLUETOOTH devices that have been paired with the speaker before, proceed to step The speaker will automatically be connected with the computer just by turning on the BLUETOOTH function on the computer. Depending on the BLUETOOTH device, the speaker may be reconnected with the device right after it is turned on.
  • Page 41 Search for the speaker on the computer. Click [ (System Preferences)] - [Bluetooth] in the taskbar on the right-bottom of the screen. Select [SRS-XV500] from the Bluetooth screen, then click [Pair]. Follow the on-screen instructions to establish a BLUETOOTH connection.
  • Page 42 (BLUETOOTH) indicator changes from flashing to lit. If the connection attempt fails, repeat the procedure from step Click the speaker icon in the top-right of the screen and select [SRS-XV500] from [Output Device]. You can enjoy playing back music, etc. from your computer.
  • Page 43 When using the Stereo Pair function or the Party Connect function, you cannot use the multipoint connection capability. Related Topic Connecting the speaker concurrently with 2 BLUETOOTH devices (multipoint connection) Listening to music of a device via a BLUETOOTH connection Terminating the BLUETOOTH connection (After use) 5-053-791-11(1) Copyright 2024 Sony Corporation...
  • Page 44 Help Guide Wireless Speaker SRS-XV500 Connecting the speaker concurrently with 2 BLUETOOTH devices (multipoint connection) While the speaker is connected concurrently with 2 BLUETOOTH devices via BLUETOOTH connections, you can do the following: Switching the music playback source between 2 devices You can switch the music playback source from one device to the other without reestablishing the BLUETOOTH reconnection.
  • Page 45 Operate the second BLUETOOTH device to search for the speaker. Follow the on-screen instructions to establish a BLUETOOTH connection. When a BLUETOOTH connection is established, you hear the notification sound from the speaker and the activity of the (BLUETOOTH) indicator changes from flashing to lit. Changing the BLUETOOTH devices in multipoint connection While keeping the speaker connected with 2 devices in multipoint connection, you can attempt to connect another device via a BLUETOOTH connection.
  • Page 46 As long as the BLUETOOTH function is activated on a BLUETOOTH device that has previously been connected with the speaker, the speaker is reconnected with the device right after the speaker is turned on. You can perform operations including establishment and disconnection of BLUETOOTH connections by using “Sony | Music Center.”...

  • Page 47: Listening To Music Of A Usb Device

    Connect a USB device to the PLAY/CHARGE OUTPUT port (USB). Tap USB on the speaker. (play) on the speaker to start playback. You can use “Sony | Music Center” for playback operations or effortless music selection from the music list on the USB device. With (play) on the speaker, you can perform the following operations as well.
  • Page 48 Do not use the PLAY/CHARGE OUTPUT port (USB) in places where the speaker is likely to have water splashed on it. The supplied AC power cord (mains lead) as well as the jacks and ports (AC IN/USB/AUDIO IN/MIC/GUITAR) behind the cap are not designed for water resistant. Related Topic Connecting with a USB device 5-053-791-11(1) Copyright 2024 Sony Corporation...
  • Page 49 Help Guide Wireless Speaker SRS-XV500 Listening to music of a device via a BLUETOOTH connection You can enjoy listening to music of a BLUETOOTH device and operate it by the speaker via a BLUETOOTH connection if it supports the following BLUETOOTH profiles.
  • Page 50 Start playback on the BLUETOOTH device. Adjust the volume by tapping –/+ (volume) on the speaker or operating the BLUETOOTH device. When you tap –/+ (volume) on the speaker or adjust the volume on the BLUETOOTH device, the (power) indicator flashes once or 3 times. Depending on the BLUETOOTH device you are using, the (power) indicator on the speaker may not flash even if you adjust the volume on the BLUETOOTH device.
  • Page 51 Noise or sound interruption may occur depending on the BLUETOOTH device connected with the speaker, the communication environment or the usage environment. Related Topic Terminating the BLUETOOTH connection (After use) Charging the speaker 5-053-791-11(1) Copyright 2024 Sony Corporation...
  • Page 52 When the speaker is connected with BLUETOOTH devices, all the connections are automatically disconnected and reestablished, and then the preference turns effective. When using “Sony | Music Center” Pair the speaker with a BLUETOOTH device, such as a smartphone. When a BLUETOOTH connection is established, you hear the notification sound from the speaker.
  • Page 53 BLUETOOTH device and ambient conditions. In such a case, change the BLUETOOTH connection quality to the “Priority on Stable Connection” preference. Related Topic Using the BLUETOOTH standby (auto power on) function What you can do with “Sony | Music Center” Supported codecs 5-053-791-11(1) Copyright 2024 Sony Corporation...

  • Page 54: Supported Codecs

    AAC is mainly used by Apple products such as iPhone that can provide a higher sound quality than that of SBC. LDAC LDAC is an audio coding technology developed by Sony that enables transmission of High-Resolution (Hi-Res) Audio contents, even via BLUETOOTH connections.

  • Page 55: Terminating The Bluetooth Connection (After Use)

    When you finish playing music, the BLUETOOTH connection may terminate automatically depending on the BLUETOOTH device. Related Topic Turning the power off What you can do with “Sony | Music Center” Auto Standby (power saving) function 5-053-791-11(1) Copyright 2024 Sony Corporation...

  • Page 56: Turning On Or Off The Bluetooth Function

    BLUETOOTH function of the device remains active. Note You cannot perform the following operations when BLUETOOTH function is set to off: Pair and/or connect with BLUETOOTH device. Use “Sony | Music Center.” 5-053-791-11(1) Copyright 2024 Sony Corporation...
  • Page 57 Help Guide Wireless Speaker SRS-XV500 Listening to music of a portable audio device, etc. through a wired connection You can use the speaker by connecting a portable audio device, etc., to the speaker using an audio cable (commercially available). Note Before establishing a connection between the speaker and a portable audio device, turn down the volume of the speaker and the device to avoid any sudden loud sound output from the speaker.
  • Page 58 Tap AUDIO IN on the speaker. Turn on and start playback on the connected device. Adjust the volume to a moderate level on the connected device. If the volume is adjusted by operations on the connected portable audio device, the (power) indicator on the speaker will not flash.
  • Page 59 Be sure to close the cap completely after disconnecting the audio cable from the speaker. The cap plays a very important role in maintenance of the water resistant performance. Related Topic Auto Standby (power saving) function 5-053-791-11(1) Copyright 2024 Sony Corporation...
  • Page 60 You can take either of the following procedures for setup. At the time of purchase, the MEGA BASS sound effect is activated. On “Sony | Music Center,” tap [SRS-XV500] - [Settings] - [Sound] - [Sound Effect] - [MEGA BASS]. Tap MEGA BASS on the speaker.
  • Page 61 On “Sony | Music Center,” tap [SRS-XV500] - [Settings] - [Power Option], and then select [STAMINA]. While the STAMINA power option is activated, the lighting function and the sound effects, including MEGA BASS, are deactivated. 5-053-791-11(1) Copyright 2024 Sony Corporation...
  • Page 62 PLAY/CHARGE OUTPUT port (USB) or on the device that is connected to the AUDIO IN jack by an audio cable. While the speaker is in AUDIO IN or USB mode, you can set it up for the Stereo Pair function with “Sony | Music Center” as well.
  • Page 63 To avoid any sudden loud sound output from the speaker, turn down the volume of the speaker and a BLUETOOTH device or stop the playback on the BLUETOOTH device before establishing a connection with the BLUETOOTH device. Related Topic Using the BLUETOOTH standby (auto power on) function Installing “Sony | Music Center” Updating the pre-installed software 5-053-791-11(1) Copyright 2024 Sony Corporation...
  • Page 64 A microwave oven is in use near the speaker. A device that generates electromagnetic radiation is in use near the speaker. Use “Sony | Music Center” to set up the speaker for the Party Connect function. For details about “Sony | Music Center,” refer to the following URL: https://www.sony.net/smcqa/...
  • Page 65 PLAY/CHARGE OUTPUT port (USB) or on the device that is connected to the AUDIO IN jack by an audio cable. While the speaker is in AUDIO IN or USB mode, you can set it up for the Party Connect function with “Sony | Music Center” as well.

  • Page 66: Using An External Microphone

    Help Guide Wireless Speaker SRS-XV500 Using an external microphone You can output your voice from the speaker by connecting a dynamic microphone with a normal plug (Φ 6.3 mm) (commercially available). Turn the MIC level knob or the MIC and GUITAR level knob to MIN to reduce the microphone volume level.
  • Page 67 Do not use the MIC1 jack or MIC2/GUITAR jack in places where the speaker is likely to have water splashed on it. The supplied AC power cord (mains lead) as well as the jacks and ports (AC IN/USB/AUDIO IN/MIC/GUITAR) behind the cap are not designed for water resistant. Related Topic There is acoustic feedback 5-053-791-11(1) Copyright 2024 Sony Corporation...
  • Page 68 Help Guide Wireless Speaker SRS-XV500 Enjoying sound from a guitar You can listen to sound from your guitar by connecting it to the MIC2/GUITAR jack (Φ 6.3 mm) on the speaker. By connecting an external microphone to the MIC1 jack (Φ 6.3 mm) on the speaker, you can play the guitar and sing along as well.
  • Page 69 5-053-791-11(1) Copyright 2024 Sony Corporation...
  • Page 70 Be sure to use the latest version of “Sony | Music Center.” If you cannot connect the speaker and a BLUETOOTH device via a BLUETOOTH connection, or if there is a problem such as no sound being emitted, uninstall “Sony | Music Center” and try to connect via the BLUETOOTH connection again.
  • Page 71 Connecting the speaker concurrently with 2 BLUETOOTH devices (multipoint connection) Selecting the quality for music playback via a BLUETOOTH connection (Codec) Listening to music wirelessly with 2 speakers (Stereo Pair function) Enjoying wireless playback using multiple speakers (Party Connect function) Updating the pre-installed software 5-053-791-11(1) Copyright 2024 Sony Corporation...
  • Page 72 Be aware that “Sony | Music Center” and “Music Center for PC” are different apps. Be sure to use the latest version of “Sony | Music Center.” If you cannot connect the speaker and a BLUETOOTH device via a BLUETOOTH connection, or if there is a problem such as no sound being emitted, uninstall “Sony | Music Center” and try to connect via the BLUETOOTH connection again.

  • Page 73: Available Controls

    Wireless Speaker SRS-XV500 What you can do with “Fiestable” “Fiestable” is an app for operating Sony audio devices compatible with “Fiestable” from smartphones, etc. Available controls DJ Control You can include sound effects (Isolator, etc.) in the music being played.
  • Page 74 You can enjoy various features including Karaoke, Voice Control, Party Light, Party Playlist, and Party King. Hint What you can control with “Fiestable” varies depending on the connected device. The specification and design of the app may change without notice. 5-053-791-11(1) Copyright 2024 Sony Corporation...
  • Page 75 Download “Fiestable” from Google Play (Play Store) or the App Store and install it. When the installation is complete, start “Fiestable” from the “Sony | Music Center” screen. Note Be sure to use the latest version of “Fiestable.”...

  • Page 76: About The Indicators

    Help Guide Wireless Speaker SRS-XV500 About the indicators CHARGE indicator (orange) Unlit Battery charging is complete. Battery charging is in progress. Slow flashing The built-in battery is running at 20% or less and needs to be charged. Flashes 3 times...
  • Page 77 (an electric circuit error). Follow the steps described in Restarting the speaker to restart (orange) the speaker. The software update was canceled by “Sony | Music Center.” Quadruple flashing The software update failed. (orange) Depending on the situation, you may not be able to see all flashing patterns.
  • Page 78 The speaker is in pairing mode. Double flashing The speaker is waiting for a BLUETOOTH device to connect to. Slow flashing MEGA BASS indicator (white) The sound effect is set to MEGA BASS. Unlit The sound effect is set to other than MEGA BASS. STAMINA indicator (white)
  • Page 79 (sharp) notes is set to +6, pressing the KEY CONTROL (sharp) button behind the cap on the rear side of the speaker makes the indicator flash 3 times. Related Topic Parts and controls What you can do with “Sony | Music Center”...
  • Page 80 5-053-791-11(1) Copyright 2024 Sony Corporation...
  • Page 81 Music Center Tap [SRS-XV500]. When a new version of the software is released, an update notice is displayed on the “Sony | Music Center” screen. Follow the instructions on the screen to update. As the software update progresses, the activity of the green (power) indicator changes (from 5 flashes to 4 flashes, a single flash, and then unlit).
  • Page 82 Note When an attempt to update the software fails, charge the rechargeable built-in battery until it is charged 40% or more. You can view the remaining power of the rechargeable built-in battery on “Sony | Music Center.” Related Topic Charging the speaker...

  • Page 83: Other Notes

    Help Guide Wireless Speaker SRS-XV500 Precautions On safety Refer to the Reference Guide supplied with the speaker. Important information such as the model name is located on the rear side of the speaker. If the speaker is not used for an extended period, unplug the AC power cord from the AC outlet. When unplugging the speaker, be sure to grasp the plug.
  • Page 84 Do not operate the touch sensor with a wet hand to avoid a malfunction. Even if you do not intend to use the speaker for a long time, charge the battery to its full capacity once every 6 months to maintain its performance. 5-053-791-11(1) Copyright 2024 Sony Corporation...

  • Page 85: Notes On Charging

    The rechargeable built-in battery has a life span. As time passes and the number of times that the built-in battery is used increases, the capacity of the rechargeable built-in battery slowly decreases. When the amount of time that the built-in battery can be used seems significantly shorter, despite having been fully charged, contact your nearest Sony dealer.
  • Page 86 5 °C and 35 °C (41 °F and 95 °F). At high temperature, the charging may stop or the volume may reduce to protect the battery. Related Topic Charging the speaker Restarting the speaker 5-053-791-11(1) Copyright 2024 Sony Corporation...

  • Page 87: Notes On Water Resistant Feature

    Help Guide Wireless Speaker SRS-XV500 Notes on water resistant feature Water resistant performance of the speaker The speaker, with the cap closed securely, complies with the water resistant specifications of IPX4 as described in “Degree of protection against splashing water” of the IEC60529 “Ingress Protection Rating (IP Code) .”...
  • Page 88 5-053-791-11(1) Copyright 2024 Sony Corporation...
  • Page 89 Especially in cold regions, be sure to wipe off the moisture after using the speaker. Leaving moisture on its surface may cause the speaker to freeze and malfunction. 5-053-791-11(1) Copyright 2024 Sony Corporation...

  • Page 90: About The Bluetooth Wireless Technology

    Help Guide Wireless Speaker SRS-XV500 About the BLUETOOTH wireless technology The BLUETOOTH wireless technology is a short-range wireless technology that enables communication between digital devices, such as smartphones and computers. Supported version and profiles of the BLUETOOTH standard A profile is a set of functions standardized for every characteristic of BLUETOOTH devices. The speaker supports the following version and profiles of the BLUETOOTH standard.
  • Page 91 A device with a built-in radio or tuner cannot be connected to the speaker via a BLUETOOTH connection since noise may occur in broadcasts. Locate the speaker farther away from a TV, radio or tuner, etc. since noise may occur in broadcasts. 5-053-791-11(1) Copyright 2024 Sony Corporation...
  • Page 92 SRS-XV500 Licenses This product contains software that Sony uses under a licensing agreement with the owner of its copyright. We are obligated to announce the contents of the agreement to customers under requirement by the owner of copyright for the software. Please access the following URL and read the contents of the license.
  • Page 93 Google, Android and Google Play are trademarks of Google LLC. The LDAC™ name is a trademark of Sony Group Corporation or its affiliates. The BLUETOOTH® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sony Group Corporation and its subsidiaries is under license.

  • Page 94: What Can I Do To Solve A Problem

    For customers in Europe: https://www.sony.eu/support For customers in China: https://service.sony.com.cn For customers in other countries/regions: https://www.sony-asia.com/support If the operations above do not work, consult your nearest Sony dealer. Related Topic Restarting the speaker Initializing the speaker 5-053-791-11(1) Copyright 2024 Sony Corporation...
  • Page 95 Charge the speaker in an ambient temperature between 5 °C and 35 °C (41 °F and 95 °F). Be aware that the room temperature may fall to 5 °C (41 °F) or lower depending on the season, for example, especially in wintertime. Related Topic Charging the speaker About the indicators Notes on charging 5-053-791-11(1) Copyright 2024 Sony Corporation...
  • Page 96 Acoustic feedback created while the microphone was in use may have triggered the product protection feature. Wait a while and then turn the speaker back on. Related Topic Charging the speaker Auto Standby (power saving) function There is acoustic feedback 5-053-791-11(1) Copyright 2024 Sony Corporation...
  • Page 97 Help Guide Wireless Speaker SRS-XV500 No sound/Sound from only one speaker/Low sound level/Distorted sound/Humming or noise in the speaker output Check that both the speaker and the connected device are turned on. Turn up the volume of the speaker and the connected device.
  • Page 98 Select “Priority on Stable Connection (SBC)” for the BLUETOOTH connection quality of the speaker. Install the latest version of “Sony | Music Center” on the connected device. If you cannot use the latest version of “Sony | Music Center” or you cannot connect the speaker and a BLUETOOTH device via a BLUETOOTH connection, uninstall “Sony | Music Center”...

  • Page 99: Sound Becomes Low While In Use

    The ambient temperature of the speaker is high. If the sound becomes low while in use, follow the procedure below. Turn off the speaker. Charge the built-in battery sufficiently. Related Topic Charging the speaker 5-053-791-11(1) Copyright 2024 Sony Corporation...
  • Page 100 USB device or contact its manufacturer. Use “Sony | Music Center” to resume normal playback mode. When the connected USB device has partitioned storage space, the speaker is only capable of playing the audio files stored in the first partition.
  • Page 101 The bit rate setting for creating or encoding audio files is low. Increase the bit rate and encode the original audio file on the USB device. Related Topic Connecting with a USB device 5-053-791-11(1) Copyright 2024 Sony Corporation...
  • Page 102 The USB device has many folders or files. The USB device has a highly complicated structure. The USB device has a memory capacity that is too large for the speaker to handle. The internal memory of the USB device is fragmented. 5-053-791-11(1) Copyright 2024 Sony Corporation...

  • Page 103: Unable To Pair The Speaker With A Bluetooth Device

    Depending on the specifications of the TV, no BLUETOOTH connection may be established between the speaker and the TV even though the TV has the BLUETOOTH function. Related Topic Pairing and connecting with BLUETOOTH devices About the indicators Initializing the speaker 5-053-791-11(1) Copyright 2024 Sony Corporation...
  • Page 104 For details, refer to the operating instructions supplied with the device. Select “Priority on Stable Connection (SBC)” for the BLUETOOTH connection quality of the speaker. Related Topic Selecting the quality for music playback via a BLUETOOTH connection (Codec) 5-053-791-11(1) Copyright 2024 Sony Corporation...
  • Page 105 (For details about the update procedure, see Updating the pre-installed software.) Update “Sony | Music Center” to the latest version before setting up the Stereo Pair function. For details about “Sony | Music Center,” refer to the following URL: https://www.sony.net/smcqa/ Make sure that the 2 speakers to connect for the function are located within 1 m (3.2 ft) from each other.
  • Page 106 (For details about the update procedure, see Updating the pre-installed software.) Update “Sony | Music Center” to the latest version before setting up the Party Connect function. For details about “Sony | Music Center,” refer to the following URL: https://www.sony.net/smcqa/ Make sure that all of the speakers to connect for the function are located within 1 m (3.2 ft).
  • Page 107 Unable to add a speaker for the Party Connect function To any group set up with “Sony | Music Center,” use “Sony | Music Center” to add a new speaker. For details about “Sony | Music Center,” refer to the following URL: https://www.sony.net/smcqa/...
  • Page 108 When using the Stereo Pair function or the Party Connect function, you cannot use the multipoint connection capability. Depending on the BLUETOOTH device, you may not be able to use the multipoint connection capability. Related Topic Connecting the speaker concurrently with 2 BLUETOOTH devices (multipoint connection) 5-053-791-11(1) Copyright 2024 Sony Corporation...
  • Page 109 Help Guide Wireless Speaker SRS-XV500 There is no microphone sound Turn the MIC level knob or the MIC and GUITAR level knob to adjust the microphone volume. Make sure that the microphone is turned on. 5-053-791-11(1) Copyright 2024 Sony Corporation...
  • Page 110 Bringing the microphone close to the speaker may cause acoustic feedback and, depending on the sound volume of the speaker, may trigger the product protection feature to automatically turn off the speaker. If this happens, wait a while and then turn the speaker back on. 5-053-791-11(1) Copyright 2024 Sony Corporation...
  • Page 111 After pairing the speaker with a new device, turn off the speaker and turn it back on, and then restart the speaker. Restarting the speaker may change its volume, function, or sound settings. 5-053-791-11(1) Copyright 2024 Sony Corporation...

  • Page 112: Initializing The Speaker

    The speaker is initialized. Settings such as volume, etc., are restored to the default settings, and all pairing information is deleted. Note The speaker cannot be initialized while the power is off. Related Topic Pairing and connecting with BLUETOOTH devices Restarting the speaker 5-053-791-11(1) Copyright 2024 Sony Corporation...

  • Page 113: Specifications

    Help Guide Wireless Speaker SRS-XV500 Specifications Speaker Speaker system 2-way, Bass reflex Speaker unit Woofer unit: Approx. 140 mm × 140 mm (5 5/8 in × 5 5/8 in) (2) Tweeter unit: Approx. 60 mm (2 3/8 in) dia. (2)
  • Page 114 11 Pro Max, iPhone 11 Pro, iPhone 11, iPhone XS Max, iPhone XS, iPhone XR, iPhone X, iPhone 8 Plus, iPhone 8, iPhone 7 Plus, iPhone 7, iPhone SE, iPhone 6s Plus, iPhone 6s, iPod touch (7th generation) (As of May 2023) 5-053-791-11(1) Copyright 2024 Sony Corporation...

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