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212
If Something Goes Wrong
DVD operating problems
DVD operating problems
If you experience a problem playing DVDs, you may be able to fix
the problem yourself.
For general problems playing a DVD title, try the following steps:
1
Verify that the disc is in a format that the drive supports.
2
Ensure that the disc is properly inserted in the drive tray.
3
Use the DVD Player software that came with your computer to view
DVD movies.
4
Clean the disc and try again.
A dirty drive can also cause audio problems. If you have tried
several discs and all fail, consider sending your drive to an
authorized service provider to get it cleaned.
5
Verify that your computer recognizes your optical drive by
clicking Start, and then Computer. The optical drive should
appear in the list.
6
See
on using Device Manager to view the optical drive properties.
7
Check the Toshiba Web site for new information on optical
drives and their operation.
A blank screen appears while watching a DVD-ROM movie
or title.
Change the setting for when to turn off the display using the
following steps:
1
Click Start, Control Panel, System and Maintenance, and
then Power Options.
2
Click Choose when to turn off the display.
3
Select Never on When to turn off the display.
4
Click Save changes.
The screen saver runs while you are watching a movie or title.
If the screen saver is enabled, it runs on top of any movie or title
you are watching. To disable the screen saver:
1
Right-click on the desktop and click Personalize in the menu.
2
Select None for the screen saver.
3
Click OK.
"Checking device properties" on page 197
for instructions
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