Page 1 Help Guide Digital Still Camera DSC-H400 Use this Help Guide when you have any questions on how to use the camera. How to use Before Use Confirming the operation method Shooting Useful shooting functions Viewing Changing settings Using with your computer Precautions/About this camera Troubleshooting If you have problems...
Page 2 Troubleshooting Warning indicators and messages Situations this camera has difficulty handling List of Topics How to use Troubleshooting Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 3: Table Of Contents
Table Of Contents Help Guide DSC-H400 ........................Before Use ............................Names of parts ........................List of icons displayed on the screen ..................Using the strap ........................Using the internal memory ...................... Confirming the operation method ....................Shooting ............................Shooting images ........................
Page 4 If you have problems ........................Troubleshooting ..........................Battery pack and power ......................Shooting still images/movies ....................Viewing images ........................Computers ..........................Memory card ........................... Internal memory ........................Printing ........................... Others ............................. Warning indicators and messages ....................Situations this camera has difficulty handling ................
Page 5: Before Use
Help Guide How to use Digital Still Camera DSC-H400 Before Use Names of parts List of icons displayed on the screen Using the strap Using the internal memory Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 6: Confirming The Operation Method
Help Guide How to use Digital Still Camera DSC-H400 Confirming the operation method Confirming the operation method Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 7: Shooting
Help Guide How to use Digital Still Camera DSC-H400 Shooting Shooting images Selecting the shooting mode based on the subject Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 8: Useful Shooting Functions
Help Guide How to use Digital Still Camera DSC-H400 Useful shooting functions Zoom DISP (Display Setting) Using the flash Selecting image size Adjusting the focus Advanced shooting Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 9: Viewing
Help Guide How to use Digital Still Camera DSC-H400 Viewing Viewing still images Deleting images Viewing movies Viewing panorama images Printing still images Useful viewing functions Viewing images on a TV Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 10: Changing Settings
Help Guide How to use Digital Still Camera DSC-H400 Changing settings Setup menu Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 11: Using With Your Computer
Help Guide How to use Digital Still Camera DSC-H400 Using with your computer Recommended computer environment Using the software Connecting the camera to the computer Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 12: Precautions/About This Camera
Help Guide How to use Digital Still Camera DSC-H400 Precautions/About this camera Precautions On cleaning Number of still images and recordable time of movies Using the camera abroad About this camera Trademarks Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 13 Help Guide Troubleshooting Digital Still Camera DSC-H400 If you have problems If you have problems Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 14 Help Guide Troubleshooting Digital Still Camera DSC-H400 Troubleshooting Battery pack and power Shooting still images/movies Viewing images Computers Memory card Internal memory Printing Others Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 15 Help Guide Troubleshooting Digital Still Camera DSC-H400 Warning indicators and messages Warning indicators and messages Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 16 Help Guide Troubleshooting Digital Still Camera DSC-H400 Situations this camera has difficulty handling Situations this camera has difficulty handling Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 17 Help Guide List of Topics Digital Still Camera DSC-H400 How to use Before Use Names of parts Names of parts List of icons displayed on the screen List of icons displayed on the screen Using the strap Using the shoulder strap Using the internal memory Using internal memory Confirming the operation method...
Page 18 Useful shooting functions Zoom Zoom Digital Zoom DISP (Display Setting) DISP (Display Setting) Using the flash Flash Selecting image size Image size Image size when shooting Sweep Panorama Image size when shooting movies Adjusting the focus Focus TRACKING FOCUS Advanced shooting Easy Mode Shooting Direction in Sweep Panorama AF Illuminator...
Page 19 Deleting images Viewing movies Viewing movies Viewing panorama images Playing back panoramic images Printing still images Print (DPOF) Printing still images Useful viewing functions View Mode Slideshow Rotate Protect Viewing images on a TV Viewing an image on a Standard Definition (SD) TV Changing settings Setup menu Disp.
Page 20: On Cleaning
Number of still images and recordable time of movies Number of still images Recordable time of movies Using the camera abroad Using the camera abroad On TV color systems About this camera License Trademarks Trademarks Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 21: If You Have Problems
Help Guide List of Topics Digital Still Camera DSC-H400 Troubleshooting If you have problems If you have problems If you have problems Troubleshooting Battery pack and power Cannot insert the battery pack into the camera Cannot turn on the camera Power turns off suddenly Remaining charge indicator is incorrect Charge lamp of the camera flashes while charging the battery...
Page 22: Computers
Date or time is incorrect Warning indicators and messages Warning indicators and messages Messages Situations this camera has difficulty handling Situations this camera has difficulty handling Situations this camera has difficulty handling Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 23 Help Guide Digital Still Camera DSC-H400 Notes on use June 2013 Before use To make full use of this content, please read the following notes thoroughly. Please note that they are subject to change without prior notice. Recommended system environment The following system environments are recommended for displaying this content.
Page 24 This content uses cookies. To use services incorporating cookies, you need to set your browser to allow cookies. Handling of personal information obtained from websites Sony may use cookies, web beacons or similar technologies to make statistical analysis of customers’ usage of this content while preserving anonymity.
Page 25: How To Use
Help Guide How to use Digital Still Camera DSC-H400 Names of parts Names of parts Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 26 Help Guide How to use Digital Still Camera DSC-H400 List of icons displayed on the screen List of icons displayed on the screen Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 27 How to use Digital Still Camera DSC-H400 Using the strap Using the shoulder strap Attaches the strap and place it over your shoulder to prevent the camera from damage by being dropped. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 28 Help Guide How to use Digital Still Camera DSC-H400 Using the internal memory Using internal memory The camera has approximately 55 MB of internal memory. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 29 You can select various shooting functions easily from the MENU button. Using MENU items (Viewing) You can select various viewing functions easily from the MENU button. Changing camera settings You can change settings on the [Settings] screen. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 30 Help Guide How to use Digital Still Camera DSC-H400 Shooting images Shooting still images Shooting movies Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 31 Help Guide How to use Digital Still Camera DSC-H400 Selecting the shooting mode based on the subject List of mode dial functions Sets the mode dial to the desired function. Intelligent Auto You can shoot still images with settings adjusted automatically. Scene Recognition Scene Recognition operates in Intelligent Auto mode.
Page 32 How to use Digital Still Camera DSC-H400 Zoom Zoom You can enlarge the image when shooting. The camera's optical zoom function can enlarge images up to 63×. Digital Zoom Selects digital zoom mode. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 33 Help Guide How to use Digital Still Camera DSC-H400 DISP (Display Setting) DISP (Display Setting) Sets the display setting mode. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 34 Help Guide How to use Digital Still Camera DSC-H400 Using the flash Flash When shooting in low light or backlit conditions, you can brighten the subject by using flash. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 35 Image size when shooting movies The larger the size of the movie image, the higher the image quality. The higher the amount of data used per second (average bit-rate), the smoother the playback image. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 36 You can change the focus method. Use the menu when it is difficult to get proper focus in auto focus mode. TRACKING FOCUS Tracks the subject and adjusts focus automatically even when the subject is moving. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 37 Help Guide How to use Digital Still Camera DSC-H400 Advanced shooting Easy Mode Allows you to shoot still images using the minimum necessary functions. Shooting Direction in Sweep Panorama Sets the direction in which the camera will be panned when shooting in Sweep Panorama mode. AF Illuminator The AF illuminator supplies fill light to focus more easily on a subject in dark surroundings.
Page 38 The flash strobes two or more times before shooting to reduce the red-eye phenomenon when using flash. Write Date Sets whether to record a shooting date on the still image. Grid Line With reference to grid lines, you can easily set a subject in a horizontal/vertical position. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 39 You can play back still images. Playback zoom You can enlarge the image being played back. Image Index When you play back images, you can display multiple images at the same time. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 40 Help Guide How to use Digital Still Camera DSC-H400 Deleting images Deleting images You can select and delete unwanted images. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 41 Help Guide How to use Digital Still Camera DSC-H400 Viewing movies Viewing movies You can play back recorded movies. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 42 Help Guide How to use Digital Still Camera DSC-H400 Viewing panorama images Playing back panoramic images You can view an entire panoramic image with automatic scrolling. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 43 DPOF (Digital Print Order Format) is a function that you can specify the images of the memory card that you want to print out later. Printing still images You can print still images using the following methods. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 44 Images are automatically played back in succession. Rotate A still image can be rotated. Use this to display a horizontal orientation image in vertical orientation. Protect You can protect recorded images against accidental erasure. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 45 Viewing images on a TV Viewing an image on a Standard Definition (SD) TV You can view images recorded on the camera in standard picture quality by connecting the camera to a Standard Definition (SD) TV. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 46 Help Guide How to use Digital Still Camera DSC-H400 Setup menu Disp. Resolution Adjusts the image quality on the screen for shooting. Beep Selects the sound produced when you operate the camera. Monitor Brightness Selects screen brightness from level 1 to 5. The screen becomes brighter as the number rises. Language Setting Selects the language to be used in menu items, warnings and messages.
Page 47 File Number Selects the method used to assign file numbers to images. Area Setting Sets the area in which you are using this camera. Date & Time Setting Sets date and time again. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 48 Help Guide How to use Digital Still Camera DSC-H400 Recommended computer environment Recommended computer environment Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 49 Help Guide How to use Digital Still Camera DSC-H400 Using the software PlayMemories Home Music Transfer Installing PlayMemories Home Software for Mac Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 50 Connecting the camera to the computer Connecting the camera to the computer Importing images to a computer PlayMemories Home allows you to easily import images. Disconnecting the camera from the computer Disconnects the camera from the computer. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 51 Help Guide How to use Digital Still Camera DSC-H400 Precautions Precautions Backup of various settings, date and time Battery pack Notes on charging the battery pack Memory card Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 52 Help Guide How to use Digital Still Camera DSC-H400 On cleaning On cleaning Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 53 Help Guide How to use Digital Still Camera DSC-H400 Number of still images and recordable time of movies Number of still images Recordable time of movies Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 54 Help Guide How to use Digital Still Camera DSC-H400 Using the camera abroad Using the camera abroad On TV color systems Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 55 Help Guide How to use Digital Still Camera DSC-H400 About this camera License Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 56 Help Guide How to use Digital Still Camera DSC-H400 Trademarks Trademarks Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 57: Troubleshooting
Help Guide Troubleshooting Digital Still Camera DSC-H400 If you have problems If you have problems If you experience trouble with the camera, try the following solutions. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 58 Power turns off suddenly Remaining charge indicator is incorrect Charge lamp of the camera flashes while charging the battery Battery is not charged even if the Charge lamp turns off and charging is finished Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 59 Help Guide Troubleshooting Digital Still Camera DSC-H400 Shooting still images/movies Cannot record images Image is blurred Image is out of focus Zoom does not work Cannot select the Face Detection function Flash does not work Fuzzy white circular spots appear in images shot using flash Close-up shoot function (Macro) does not work Date and time are not displayed on the screen F value and shutter speed flash when you press and hold the shutter button halfway down...
Page 60 Dots appear and remain on the screen Cannot shoot images in succession Same image is shot several times Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 61 Help Guide Troubleshooting Digital Still Camera DSC-H400 Viewing images Cannot play back images Date and time are not displayed Cannot display images in index mode Cannot hear music during slideshow Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 62 Your computer does not recognize the camera Cannot import images Image and sound are interrupted by noise when you view a movie on a computer Images once exported to a computer cannot be viewed on the camera Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 63 Help Guide Troubleshooting Digital Still Camera DSC-H400 Memory card You have formatted a memory card by mistake Images are recorded on internal memory even when a memory card is inserted into the camera Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 64 Internal memory Cannot play back or record images using internal memory Cannot copy stored data in internal memory to a memory card Cannot copy memory card data or computer data to internal memory Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 65 Help Guide Troubleshooting Digital Still Camera DSC-H400 Printing Images are printed with both edges cut off Cannot print images with date Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 66 Camera turns off with the lens portion extended Camera becomes warm when you use it for a long time Clock Set screen appears when you turn on the camera Date or time is incorrect Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 67 Help Guide Troubleshooting Digital Still Camera DSC-H400 Warning indicators and messages Messages Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 68 Help Guide Troubleshooting Digital Still Camera DSC-H400 Situations this camera has difficulty handling Situations this camera has difficulty handling Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 69 Help Guide How to use Digital Still Camera DSC-H400 Names of parts...
Page 70 1. Mode dial 2. Shutter button 3. For shooting: W/T (Zoom) lever For viewing: (Index) lever / (Playback zoom) lever 4. Self-timer lamp/AF illuminator 5. Lens 6. Flash 7. Finder adjustment dial 8. Flash pop-up button 9. Hook for shoulder strap 10.
Page 71 Help Guide How to use Digital Still Camera DSC-H400 List of icons displayed on the screen List of shooting mode icons List of viewing mode icons Battery charge remaining Low battery warning Image size/Panorama image size/Movie size Picture Effect...
Page 72 Bracket Shooting Bracket Setting Shooting mode Scene Selection , , , Scene Recognition icon White Balance Metering Mode Vibration warning Cont. Shooting Settings Zoom scaling Tracking focus AE/AF lock ISO400 ISO number NR slow shutter Shutter speed F4.0 Aperture value +2.0EV Exposure Compensation AF range finder frame indicator...
Page 73 2014-1-1 9:30 AM Recorded date/time of the playback image Recording folder Playback folder Number of recordable images 100Min Recordable time Recording media/Playback media (Memory card, internal memory) Eye-Fi Mode display AF Illuminator Flash mode Red-eye reduction Flash charging 12/12 Image number/Number of images recorded in selected date range, folder Changing folder Self-timer Face detection...
Page 74 AF range finder frame Spot metering cross-hairs Protect Print order (DPOF) ×2.0 Playback zoom View mode Playback Playback bar 0:00:12 Counter Volume Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 75 Digital Still Camera DSC-H400 Using the shoulder strap Attaches the strap and place it over your shoulder to prevent the camera from damage by being dropped. 1. Attach both tips of the strap. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 76 By making a USB connection between the camera and a computer with a USB cable, you can transfer data stored in internal memory to a computer. However you cannot transfer data on a computer to internal memory. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 77 Press the up/down/right/left side of the control button to move the selection frame. Selecting an image to be played back Press the right or left side of the control button to play back the next/previous image. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 78 1. Press the ON/OFF (Power) button and set the camera to shooting mode. 2. Press the MENU button to display the Menu screen. 3. Select the desired menu item with on the control button. 4. Press on the control button. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 79 (Playback) button to switch to playback mode. 2. Press the MENU button to display the Menu screen. 3. Select the desired menu item with on the control button. 4. Press on the control button. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 80 Help Guide How to use Digital Still Camera DSC-H400 Changing camera settings You can change settings on the [Settings] screen. 1. Press the MENU button to display the Menu screen. 2. Select (Settings) with on the control button, then press to display the setup screen.
Page 81 Help Guide How to use Digital Still Camera DSC-H400 Shooting still images 1. Set the mode dial to (Intelligent Auto), then press the ON/OFF (Power) button. 2. Hold the camera steady to determine the composition of the still image. 3. Press the shutter button halfway down to focus. When the image is in focus, a beep sounds and the indicator lights.
Page 82 Contrast between the subject and the background is poor. Subject is seen through glass. Subject is moving quickly. There is reflective light or shiny surfaces. Subject is backlit or there is a flashing light. Related Topic Zoom Viewing still images Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 83 Help Guide How to use Digital Still Camera DSC-H400 Shooting movies 1. Set the mode dial to (Movie Mode), then press the ON/OFF (Power) button. 2. Press the MOVIE button to start recording. 3. Press the MOVIE button again to stop recording. Note The operating sound of the lens may be recorded when the zoom function operates while shooting a movie.
Page 84 Help Guide How to use Digital Still Camera DSC-H400 List of mode dial functions Sets the mode dial to the desired function. (Intelligent Auto): You can shoot still images with settings adjusted automatically. (Program Auto): You can shoot with exposure adjusted automatically (both shutter speed and aperture value (F value)). Also you can select various settings using the menu.
Page 85 Shutter Speed Priority Shooting Manual Exposure Shooting Shooting movies Shooting panoramic images Scene Selection Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 86 Digital Still Camera DSC-H400 Intelligent Auto You can shoot still images with settings adjusted automatically. 1. Set the mode dial to (Intelligent Auto). 2. Shoot with the shutter button. Related Topic Scene Recognition Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 87 If the camera recognizes a condition, icons such as (Tripod) or (Move) are displayed on the second line. The camera may recognize both the scene and condition, or just one. Related Topic Intelligent Auto Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 88 You can shoot with exposure adjusted automatically (both shutter speed and aperture value). Also you can select various settings using the menu. 1. Set the mode dial to (Program Auto). 2. Shoot with the shutter button. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 89 Help Guide How to use Digital Still Camera DSC-H400 Shooting panoramic images You can create a panoramic image from composite images. 1. Open the menu and select (Sweep Panorama) from the shooting modes. 2. Align the camera with the end of the subject to be shot and press the shutter button fully. 3.
Page 90 Vertical direction Horizontal direction First press the shutter button halfway so that you can lock focus and exposure. Then press the shutter button fully down and pan or tilt the camera. If a section with greatly varied shapes or scenery is concentrated along a screen edge, the image composition may fail.
Page 91 There is too much camera shake. Related Topic Shooting Direction in Sweep Panorama Image size when shooting Sweep Panorama Playing back panoramic images Picture Effect Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 92 Help Guide How to use Digital Still Camera DSC-H400 Scene Selection You can shoot with preset settings according to the scene. 1. Set the mode dial to (Scene Selection). 2. Select the desired mode - on the control button. If you want to select another Scene Selection mode, select from MENU. (Portrait): You can shoot images with a softer atmosphere for portraits and flowers, etc.
Page 93 With a faster shutter speed, moving subjects (people running, moving cars, splashing water, etc.) will appear stationary. With a slower shutter speed, moving subjects (flowing river, etc.) will portray more natural aspects of motion. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 94 With a higher aperture value (narrower aperture), the depth of field in front of and behind the subject is deeper, portraying more landscape depth. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 95 Help Guide How to use Digital Still Camera DSC-H400 Manual Exposure Shooting You can shoot at your favorite exposure by manually setting shutter speed and aperture value. 1. Set the mode dial to (Manual Exposure Shooting). 2. Press on the control button. 3.
Page 96 You can shoot in this condition, but exposure readjustment is recommended. You cannot select shutter speed and aperture (F value) when the self-timer is set to [Self-portrait One Person] or [Self-portrait Two People]. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 97 Zoom is locked to the W side in Sweep Panorama mode. The operating sound of the lens is recorded when the zoom function operates while shooting a movie. Related Topic Digital Zoom Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 98 Help Guide How to use Digital Still Camera DSC-H400 Digital Zoom Selects digital zoom mode. The camera enlarges the image using optical zoom (up to 63×). When the zoom scale is exceeded, the camera uses either smart or precision digital zoom. 1.
Page 99 Help Guide How to use Digital Still Camera DSC-H400 DISP (Display Setting) Sets the display setting mode. 1. Press (Display Setting) on the control button. 2. Select the desired mode with the control button. (OFF): Displays only images. (Detailed Info): Displays information.
Page 100 The histogram also appears when playing back a single image, but you cannot adjust exposure. The histogram does not appear when: Recording/playing back movies Viewing vertical orientation images Rotating still images Shooting/viewing in [Sweep Panorama] The histogram may not appear for images recorded using other cameras. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 101 Help Guide How to use Digital Still Camera DSC-H400 Flash When shooting in low light or backlit conditions, you can brighten the subject by using flash. In addition, the flash helps to reduce camera shake. 1. Press the flash unit pop-up button to raise the flash. When the flash unit is not raised, the flash mode is set to (Off) automatically.
Page 102 When shooting with flash and zoom is set to W, the shadow of the lens may appear on the screen, depending on shooting conditions. If this happens, set the zoom to T and shoot with flash again. When not using flash, keep the flash down. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 103 When you print still images recorded at a 16:9 aspect ratio or panorama images, both edges may be cut off. Image size in Easy Mode 1. MENU - [Still Image Size] - desired size Large (Default setting): Shoots images in [20M] size. Small: Shoots images in [5M] size. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 104 (Wide): (Horizontal: 7152 × 1080) (Vertical: 4912 × 1920) Shoots images using wide size. (360°): (Horizontal: 11520 × 1080) Shoots 360-degree images. Related Topic Shooting panoramic images Shooting Direction in Sweep Panorama Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 105 Shoots highest quality movies for display on High Definition TV. (1280x720(Standard)): 6 Mbps Shoots standard quality movies for display on High Definition TV. (VGA (640×480)): 3 Mbps Shoots an image size suitable for WEB upload. Related Topic Shooting movies Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 106 Help Guide How to use Digital Still Camera DSC-H400 Focus You can change the focus method. Use the menu when it is difficult to get proper focus in auto focus mode. AF stands for "Auto Focus," a function that adjusts focus automatically. The selected AF range finder frame appears on the screen.
Page 107 (AF lock). 2. When the AE/AF lock indicator (B) stops flashing and remains on, return to the fully composed shot, and press the shutter button fully down. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 108 When the camera is set to [Aperture Priority Shooting], [Shutter Speed Priority Shooting] or [Manual Exposure Shooting]. Tracking focus will automatically be canceled when the subject disappears from the screen or has failed to be tracked. Related Topic Cannot select the Face Detection function Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 109 Help Guide How to use Digital Still Camera DSC-H400 Easy Mode Allows you to shoot still images using the minimum necessary functions. The text size increases and indicators become easier to see. 1. MENU - (Easy Mode) - on the control button 2.
Page 110 (Left): Pan from right to left. (Up): Pan from down to up. (Down): Pan from up to down. Note [Up] and [Down] cannot be selected when [Image Size] is set to [360°]. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 111 AF operates with priority on subjects located near the center of the frame. The AF illuminator emits very bright light. Although there is no health hazard, do not look directly into the AF illuminator emitter at close range. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 112 When the image shot is underexposed, adjust [Exposure Compensation] to the plus side. Note If you shoot a subject in extremely bright or dark conditions, or when you use flash, exposure adjustment may not be effective. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 113 Align the spot metering cross hairs (A) on the subject to meter one part of the subject (Spot metering). This function is useful when the subject is backlit or when there is strong contrast between the subject and background. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 114 [Focus], [White Balance], and [Exposure Compensation] are adjusted for the first image, and these settings are also used for other images. When internal memory or a memory card is full, the burst stops. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 115 Help Guide How to use Digital Still Camera DSC-H400 Self-Timer You can shoot with a 10-second or 2-second delay using the self-timer. 1. Press (Self-Timer) on the control button. 2. Select the desired mode with the control button. (Off)(Default setting): Does not use the self-timer.
Page 117 When you set [White Balance] to other than [Auto] color tone is shifted based on the selected white balance. Note You cannot select [White Balance] when the mode dial is set to (Scene Selection). Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 118 Depending on shooting conditions, it may not be possible to obtain correction effects. Only [ISOAUTO] or values from [ISO 80] to [ISO 800] can be set for the ISO value when [DRO plus] is set. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 119 Help Guide How to use Digital Still Camera DSC-H400 Selects luminous sensitivity when the camera is set to Program Auto. In Movie mode, [ISO] is fixed to [Auto]. 1. MENU - (ISO) - desired mode (Auto)(Default setting): Sets ISO sensitivity automatically. You can reduce image blurring in dark locations or with moving subjects by increasing ISO sensitivity (select a larger number).
Page 120 Help Guide How to use Digital Still Camera DSC-H400 White Balance Color tones are adjusted according to surrounding light conditions. Use this function if image color appears unnatural. 1. MENU - (White Balance) - desired mode (Auto)(Default setting): Adjusts white balance automatically so that colors appear natural. (Daylight): Adjusts for outdoors conditions on a fine day, evening views, night scenes, neon signs, fireworks, etc.
Page 121 Do not shake or strike the camera while [One Push Set] is in progress. When flash mode is set to [On]or [Slow Synchro], white balance is adjusted to the condition with the flash emitting. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 122 Help Guide How to use Digital Still Camera DSC-H400 Picture Effect You can shoot a still image with original texture, according to the desired effect. 1. Set the mode dial to (Program Auto), (Shutter Speed Priority Shooting), (Aperture Priority Shooting) or (Manual Exposure Shooting).
Page 123 Adds a green filter-like hue and darkens the surroundings. (Magenta hue): Adds a magenta filter-like hue and darkens the surroundings. Note It is recommended that you shoot a test image in advance for some subjects. Related Topic Picture Effect Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 124 (Red)(Default setting): Extracts red only. (Green): Extracts green only. (Blue): Extracts blue only. (Yellow): Extracts yellow only. Note Images may not retain the selected color, depending on the subject. Related Topic Picture Effect Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 125 You can select [Face Detection] only when the focus mode is set to [Multi AF] and the metering mode is set to [Multi]. The Face Detection function does not operate when you use the digital zoom. Up to eight faces of your subjects can be detected. Related Topic TRACKING FOCUS Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 126 Help Guide How to use Digital Still Camera DSC-H400 Red Eye Reduction The flash strobes two or more times before shooting to reduce the red-eye phenomenon when using flash. 1. Set the camera to shooting mode. 2. MENU - (Settings) - (Shooting Settings) - [Red Eye Reduction] - desired mode - Auto(Default setting): When the Face Detection function is activated, the flash strobes automatically to reduce the red-eye phenomenon.
Page 127 If you shot images with the date once, you cannot delete the date from the images later. Dates are doubly printed, if you set the camera to superimpose the dates when printing. The recorded time of the image cannot be superimposed on the image. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 128 1. Set the camera to shooting mode. 2. MENU - (Settings) - (Shooting Settings) - [Grid Line] - desired mode - Displays grid lines. The grid lines are not recorded. Off(Default setting): Does not display grid lines. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 129 If the camera detects images not registered in the Image Database File on the memory card, a registration screen with the message "Files found which were not recognized Import files" will be displayed. To view unregistered images, register them by selecting [OK]. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 130 4. Change the zoom scale with the W/T (zoom) lever. Turn the W/T (zoom) lever to the T side ( ) to zoom in, W side ( ) to zoom out. Press on the control button to cancel playback zoom. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 131 Help Guide How to use Digital Still Camera DSC-H400 Image Index When you play back images, you can display multiple images at the same time. 1. Set the camera to playback mode. 2. Turn the W/T (zoom) lever to the W side ( ) to display the image index screen.
Page 132 Help Guide How to use Digital Still Camera DSC-H400 Deleting images You can select and delete unwanted images. You can also delete images from the MENU button. 1. Set the camera to playback mode. (Delete) button - operate in accordance with the screen. All in This Folder: Deletes all images in the selected date range or folder at once.
Page 133 : Displays the volume control screen. Adjust the volume using and determine with , then the volume control screen disappears. Note You may not be able to play back some movies shot using other cameras. Related Topic View Mode Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 134 Return to the full view by the W side of the zoom lever. Note A panoramic image recorded using another camera may appear in an image size different from the original one, or may not be played back correctly with scrolling. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 135 Select the image to clear the DPOF registration, then press on the control button in the same procedure as when making a mark. The mark disappears and the DPOF registration is cleared. Related Topic Printing still images Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 136 Before you take image data to a shop, always copy (back up) your data. Note When you print still images shot in [16:9] mode, both edges may be cut off. You cannot print panoramic images, depending on the printer. Related Topic Print (DPOF) Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 137 ) repeatedly until the Calendar is displayed. Use the control button to select , then select the month you want to display. Select the date and press view images of the selected date in index mode. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 138 Help Guide How to use Digital Still Camera DSC-H400 Slideshow Images are automatically played back in succession. 1. Set the camera to playback mode. 2. MENU - (Slideshow) - desired slideshow - on the control button (Continuous Playback): Starts playback from the currently displayed image. (Slideshow with music): Plays back still images in succession along with effects and music.
Page 139 You can transfer a desired music file from your CDs or MP3 files to the camera to play back during a slideshow. To transfer music, install the Music Transfer software to your computer. Related Topic Music Transfer Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 140 Protected still images You may not be able to rotate images shot with other cameras. When viewing images on a computer, the image rotation information may not be reflected, depending on the software. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 141 Select the image for which you want to cancel protection, and unlock it by pressing on the control button as the same procedure to protect it. The indicator disappears, and the protection is released. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 142 4. Press ON/OFF (Power) button, then set the camera to playback mode. Images shot with the camera appear on the TV. Select the desired image with the control button. Note When using the camera abroad, it may be necessary to switch [Video Out]. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 143 Displays the image on the screen in standard image quality. Note The battery power may decrease faster when [Disp. Resolution] is set to [High]. In Sweep Panorama and Movie Mode, [Disp. Resolution] is set to [High]. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 144 Shutter: Turns on the shutter sound when you press the shutter button. On(Default setting): Turns on the beep/shutter sound when you press the control button/shutter button. Off: Turns off the beep/shutter sound. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 145 (Main Settings) - [Monitor Brightness] - desired mode - Note The brighter the screen, the faster the battery pack runs out. The screen grows dark if you do not operate the camera while the power is on. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 146 Digital Still Camera DSC-H400 Language Setting Selects the language to be used in menu items, warnings and messages. 1. MENU - (Settings) - (Main Settings) - [Language Setting] - desired mode - Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 147 Even if you execute this function, images are retained. 1. MENU - (Settings) - (Main Settings) - [Initialize] - [OK] - Note Be sure not to remove the battery pack while initializing. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 148 You can select whether or not the function guide is displayed when you operate the camera. 1. MENU - (Settings) - (Main Settings) - [Function Guide] - desired mode - On(Default setting): Off: Sets whether to display the function guide. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 149 Sets the video output signal to NTSC mode (e.g., for the USA, Japan). PAL: Sets the video output signal to PAL mode (e.g., for Europe, China). Related Topic On TV color systems Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 150 (with Windows 7, Windows 8, Windows Vista, Windows XP, Mac OS X) Note When [USB Connect Setting] is set to [PTP/MTP], you cannot export movies to a computer. To export movies to a computer, set [USB Connect Setting] to [Mass Storage]. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 151 (Main Settings) - [USB Power Supply] - desired mode - On(Default setting): Uses [USB Power Supply] function when a USB connection is established. Off: Does not use [USB Power Supply] function when a USB connection is established. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 152 Select this setting in cases where images of both the memory card and internal memory are not displayed when the camera is connected to a device other than a computer. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 153 Help Guide How to use Digital Still Camera DSC-H400 Eye-Fi You can use the upload function by using a commercially available Eye-Fi card. The menu screen of the auto upload function is displayed only when the Eye-Fi card is inserted in the memory card slot of the camera.
Page 154 Eye-Fi cards that you insert into this product have "Endless Memory Mode" turned off. For details on setting "Endless Memory Mode", refer to the operating instructions supplied with the Eye-Fi card. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 155 It takes longer before the power turns off than when set to [Max]. Off: Does not use the Auto power-off function. Note The camera does not turn off automatically in the following situations: During slideshow During playing back movies During Eye-Fi connection Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 156 Save precious data on a computer, etc. 1. MENU - (Settings) - (Memory Card Tool) or (Internal Memory Tool) - [Format] - [OK] - Note Note that formatting permanently erases all data including even protected images. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 157 When you insert a memory card that was used with other equipment into the camera and shoot images, a new folder may be automatically created. Up to 4,000 images can be stored in one folder. When the folder capacity is exceeded, a new folder is automatically created. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 158 This item is not displayed when the internal memory is used to record images. You cannot select a folder with a number that has only " MSDCF" or " ANV01"as a recording folder. You cannot move recorded images to another folder. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 159 If a folder contains protected images, images other than protected images are deleted and the folder will remain. If a folder contains files that cannot be played back by the camera, you cannot delete a folder. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 160 ([Format] in [Internal Memory Tool]). A new folder is created on the memory card and all data will be copied to it. You cannot choose a specific folder and copy images to it. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 161 Reset: Starts from 0001 each time the folder is changed. (When the recording folder contains a file, a number one higher than the largest number is assigned.) Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 162 Help Guide How to use Digital Still Camera DSC-H400 Area Setting Sets the area in which you are using this camera. 1. MENU - (Settings) - (Clock Settings) - [Area Setting] - desired mode - [OK] - Home(Default setting): Uses the camera in your area. When the currently set area differs from your home area, you must make the Area Setting.
Page 163 3. [OK] - Date & Time Format: You can select the date and time display format. Summer Time: You can select Summer Time [On]/[Off]. Date & Time: You can set date and time. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 164 Help Guide How to use Digital Still Camera DSC-H400 Recommended computer environment You can check the system requirements for software at the following URL. www.sony.net/pcenv/ Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 165 You can edit still images, such as resizing (Resize) and cropping (Trimming). You can upload images to a network service. (An internet connection environment is required.) For other details, refer to the Help of PlayMemories Home. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 166 Preset-music saved on the camera Before starting up Music Transfer, perform MENU - (Settings) - (Main Settings) - [Download Music], and connect the camera to the computer. For other details, see the help in Music Transfer. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 167 It may be necessary to restart your computer. When the restart confirmation message appears, restart the computer following the instructions on the screen. DirectX may be installed depending on your computer’s system environment. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 168 Help Guide How to use Digital Still Camera DSC-H400 Software for Mac For details on software for Mac, access the following URL: http://www.sony.co.jp/imsoft/Mac/ Note The available software varies depending on the area. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 169 When connecting the camera to a computer using the dedicated USB cable, power feeding from the computer starts if [USB Power Supply] is set to [On]. ([On] is the default setting.) Related Topic USB Connect Setting LUN Setting Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 170 Then drag and drop the image file on to the hard disk icon. Note Set MENU - (Settings) - (Main Settings) - [USB Connect Setting] to [Mass Storage]. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 171 The disconnect icon may not appear when you use a Windows 7, Windows 8 computer. In this case, you can disconnect the camera from the computer without following the above steps. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 172 Help Guide How to use Digital Still Camera DSC-H400 Precautions Internal memory and memory card back up Do not turn off the camera, remove the battery pack, or remove the memory card while the access lamp is lit. Otherwise, the internal memory data or the memory card may be damaged. Be sure to make a backup copy to protect your data.
Page 173 (Japan Electronics and Information Technology Industries Association). Sony does not guarantee that the camera will play back images recorded or edited with other equipment, or that other equipment will play back images recorded with the camera. Notes on the screen and lens The screen is manufactured using extremely high-precision technology so over 99.99% of the pixels are operational...
Page 174 Insert a charged battery in the camera, or connect the camera to a wall outlet (wall socket) using the AC adapter (supplied) and leave the camera for 24 hours or more while the power of the camera is turned off. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 175 Help Guide How to use Digital Still Camera DSC-H400 Battery pack On charging the battery pack Charge the battery pack (supplied) before using the camera for the first time. You can charge the battery pack even if it is not completely discharged. In addition, even if the battery pack is not fully charged, you can use the partially charged capacity of the battery pack as is.
Page 176 Battery life varies according to how it is stored and operating conditions and environment in which each battery pack is used. Compatible battery pack The NP-BX1 (supplied) can be used with this model. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 177 The supplied AC Adaptor is dedicated to this camera. Do not connect with other electronic devices. Doing so may cause a malfunction. Also, make sure to use a genuine Sony AC Adaptor. If the Charge lamp of the camera flashes during charging, remove the battery pack being charged, and then insert the same battery pack into the camera securely again.
Page 178 Help Guide How to use Digital Still Camera DSC-H400 Memory card Memory card Memory card can be used in the camera is listed below. Memory Stick PRO Duo media: (Memory Stick XC-HG Duo media/Memory Stick PRO Duo media/Memory Stick PRO-HG Duo media) Memory Stick Micro media: (Memory Stick Micro (M2) media/Memory Stick Micro (Mark2) media) SD memory card:...
Page 179 Do not strike, bend or drop the memory card. Do not disassemble or modify the memory card. Do not expose the memory card to water. Do not leave the memory card within the reach of small children. They might accidentally swallow it. Be aware that the memory card will be hot immediately after it has been used for a long time.
Page 180 Do not expose the camera to chemical products such as thinner, benzine, alcohol, disposable cloths, insect repellent, sunscreen or insecticide. Do not touch the camera with any of the above on your hand. Do not leave the camera in contact with rubber or vinyl for a long time. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 181 Help Guide How to use Digital Still Camera DSC-H400 Number of still images The number of still images may vary depending on the shooting conditions and the memory card. (Units: Images) Image Size 20M Internal memory 55 MB: 5 2 GB: 265 4 GB: 530 8 GB: 1050 16 GB: 2100...
Page 182 Even if the number of remaining shootable images is greater than 9,999, the ">9999" indicator appears. When an image shot with other cameras is played back on this camera, the image may not appear in the actual image size. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 183 Help Guide How to use Digital Still Camera DSC-H400 Recordable time of movies The table below shows the approximate maximum recording times. These are the total times for all movie files. Recordable time may vary depending on shooting conditions and the memory card. (h (hour), m (minute), s (second)) 1280x720(Fine) Internal memory 55 MB: -...
Page 184 Recordable time also varies depending on shooting conditions, subject or image quality/size settings. You cannot record movies to internal memory when the movie image size is [1280x720(Fine)] or [1280x720(Standard)]. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 185 You can use the AC Adaptor (supplied) in any country or region where the power supply is within 100 V to 240 V AC, 50 Hz/60 Hz. Note An electronic voltage transformer is unnecessary and its use may cause a malfunction. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 186 Indonesia, Italy, Kuwait, Malaysia, New Zealand, Norway, Poland, Portugal, Romania, Singapore, Slovak Republic, Spain, Sweden, Switzerland, Thailand, Turkey, United Kingdom, Viet Nam, etc. PAL-M system Brazil PAL-N system Argentina, Paraguay, Uruguay SECAM system Bulgaria, France, Greece, Guiana, Iran, Iraq, Monaco, Russia, Ukraine, etc. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 187 "PMHOME" - "LICENSE" folder. On the license of Music Transfer MPEG Layer-3 audio coding technology and patents licensed from Fraunhofer IIS and Thomson. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 188 Help Guide How to use Digital Still Camera DSC-H400 Trademarks The following marks are trademarks of Sony Corporation. , Cyber-Shot, , Memory Stick, , Memory Stick PRO, , Memory Stick Duo, , Memory Stick PRO Duo, , Memory Stick PRO-HG Duo,...
Page 189 2. Remove the battery pack, wait for about one minute, re-insert the battery pack, then turn on the power. 3. Initialize settings. 4. Consult your Sony dealer or local authorized Sony service facility. Be aware that by sending the camera for repair, you give consent that contents of internal memory, music files may be checked.
Page 190 Digital Still Camera DSC-H400 Cannot insert the battery pack into the camera Make sure the direction of the battery pack is correct, and insert it until the battery eject lever is locked. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 191 Make sure that the battery pack is inserted correctly. The battery pack will discharge by itself even if you do not use it. Charge the battery pack before use. Check that the battery pack type is compatible. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 192 If you do not operate the camera for a certain period of time while the power is on and [Power Save] is set to [Standard] or [Max], the camera turns off automatically to prevent wearing down the battery pack. Turn on the camera again. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 193 This is caused when you use the camera in an extremely hot or cold location. Battery capacity decreases over time and through repeated use. If decreased usage time between charges becomes significant, it is probably time to replace it with a new one. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 194 The Charge lamp of the camera flashes infrequently when you use a battery pack that has not been used for a long time. In such cases, remove the battery pack from the camera and re-insert it. For details, see "Battery pack". Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 195 This happens when you charge the battery pack in an extremely hot or cold location. Charge the battery pack within the proper charging temperature range of between 10°C to 30°C (50°F to 86°F). Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 196 Check the free capacity of internal memory or memory card. If it is full, do one of the following: Delete unnecessary images. Change the memory card. You cannot record images while charging the flash. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 197 Shoot images after pressing the shutter button halfway down to activate the Steadyshot function. The anti-blur function may not work properly when shooting night scenes. The use of a flash or tripod is recommended since the shutter speed becomes slow. Related Topic Flash Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 198 The subject is too close. When shooting, make sure to position the lens farther away from the subject than the shortest shooting distance (approximately 1 cm (0.03 ft.) (W)/350 cm (11.48 ft.) (T) from the lens). Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 199 You cannot use the optical zoom in Sweep Panorama mode. You cannot use the Smart zoom depending on the image size. You cannot use the digital zoom when: [Self-Timer] is set to [Self-portrait One Person] or [Self-portrait Two People]. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 200 Troubleshooting Digital Still Camera DSC-H400 Cannot select the Face Detection function You can select Face Detection only when focus mode is set to [Multi AF] and metering mode is set to [Multi]. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 201 [Night Scene] mode, [High Sensitivity] mode or [Fireworks] mode is selected in Scene Selection. Shooting in [Sweep Panorama] Shooting in Movie Mode Set the flash to [On] when Scene Selection mode is set to [Landscape], [Gourmet], [Pet], [Beach] or [Snow] mode. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 202 DSC-H400 Fuzzy white circular spots appear in images shot using flash Particles (dust, pollen, etc.) in the air reflected the flash light and appeared in the image. This is not a malfunction. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 203 The camera automatically adjusts focus. Press and hold the shutter button halfway down. Focus adjustment may take some time when shooting a close subject. [Landscape], [Night Scene] or [Fireworks] mode is selected in Scene Selection. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 204 Help Guide Troubleshooting Digital Still Camera DSC-H400 Date and time are not displayed on the screen While shooting, date and time are not displayed. They are displayed only during playback. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 205 Help Guide Troubleshooting Digital Still Camera DSC-H400 F value and shutter speed flash when you press and hold the shutter button halfway down The exposure is incorrect. Correct the exposure. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 206 Help Guide Troubleshooting Digital Still Camera DSC-H400 Image colors are not correct Adjust White Balance. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 207 This phenomenon is called smearing. This is not a malfunction. Smearing is not recorded on still images, but is recorded as streaks or uneven colors on Sweep Panorama images or movies. ("Bright areas" refers to the sun or electric lights which are much brighter than surroundings.) Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 208 Noise appears in the image when you view the screen in a dark place The camera is attempting to increase the visibility of the screen by temporarily brightening the image under conditions of low illumination. There is no effect on the recorded image. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 209 Set [Red Eye Reduction] to [Auto] or [On]. Shoot the subject at a distance closer than the flash range using flash. Light the room and shoot the subject. Related Topic Red Eye Reduction Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 210 Help Guide Troubleshooting Digital Still Camera DSC-H400 Dots appear and remain on the screen This is not a malfunction. These dots are not recorded. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 211 Help Guide Troubleshooting Digital Still Camera DSC-H400 Cannot shoot images in succession Internal memory or memory card is full. Delete unnecessary images. The battery level is low. Insert a charged battery pack. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 212 Help Guide Troubleshooting Digital Still Camera DSC-H400 Same image is shot several times Set [Cont. Shooting Settings] to [Single Shooting]. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 213 The camera is in USB mode. Disconnect the USB connection. Use PlayMemories Home to play images stored on a computer with this camera. Related Topic Disconnecting the camera from the computer Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 214 Help Guide Troubleshooting Digital Still Camera DSC-H400 Date and time are not displayed The screen display is set to display images only. Press the (Display Setting) button to display information. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 215 Help Guide Troubleshooting Digital Still Camera DSC-H400 Cannot display images in index mode The camera is set to Easy Mode. Cancel Easy Mode. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 216 Digital Still Camera DSC-H400 Cannot hear music during slideshow Slideshow is played back with [Continuous Playback]. Select [Slideshow with music] and play back. Transfer music files to the camera with Music Transfer. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 217 Connect the camera directly to your computer without passing through a USB hub or other device. Set [USB Power Supply] to [Off]. Your computer may recognize the camera. Related Topic USB Connect Setting Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 218 When you shoot images with a memory card formatted by a computer, you may not be able to import the images to a computer. Shoot using a memory card formatted by the camera. Related Topic Connecting the camera to the computer Format Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 219 Image and sound are interrupted by noise when you view a movie on a computer You are playing back the movie directly from the memory card. Import the movie to your computer using PlayMemories Home and play it back. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 220 DSC-H400 Images once exported to a computer cannot be viewed on the camera Use PlayMemories Home to copy images stored on a computer into this camera and view them on the camera. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 221 Help Guide Troubleshooting Digital Still Camera DSC-H400 You have formatted a memory card by mistake All data on the memory card is deleted by formatting. You cannot restore it. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 222 Digital Still Camera DSC-H400 Images are recorded on internal memory even when a memory card is inserted into the camera Make sure that the memory card is fully inserted into the camera. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 223 Help Guide Troubleshooting Digital Still Camera DSC-H400 Cannot play back or record images using internal memory There is a memory card inserted in the camera. Remove it. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 224 Help Guide Troubleshooting Digital Still Camera DSC-H400 Cannot copy stored data in internal memory to a memory card The memory card is full. Copy to a memory card with sufficient capacity. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 225 Help Guide Troubleshooting Digital Still Camera DSC-H400 Cannot copy memory card data or computer data to internal memory This feature is not available. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 226 When having images printed at a digital print shop, ask the shop whether they can print images without cutting off both edges. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 227 Using PlayMemories Home, you can insert the date on still images that have been recorded without a date. Related Topic Write Date Print (DPOF) Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 228 Help Guide Troubleshooting Digital Still Camera DSC-H400 The lens gets fogged Moisture condensation has occurred. Turn off the camera and leave it for about an hour before using it. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 229 Digital Still Camera DSC-H400 Camera turns off with the lens portion extended Do not attempt to force lens that has stopped moving. Insert a charged battery pack, then turn the camera on again. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 230 Troubleshooting Digital Still Camera DSC-H400 Camera becomes warm when you use it for a long time Leave the camera for a while with the power turned off. This is not a malfunction. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 231 Set the date and time again. The internal rechargeable backup battery has discharged. Insert a charged battery, and set aside for 24 hours or more with the power left off. Related Topic Date & Time Setting Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 232 Digital Still Camera DSC-H400 Date or time is incorrect The Area Setting is set to a different location than your current location. Change the setting by MENU - (Settings) (Clock Settings) - [Area Setting]. Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 233 Help Guide Troubleshooting Digital Still Camera DSC-H400 Messages The battery level is low. Charge the battery pack immediately. Depending on the conditions of use or the type of battery pack, the indicator may flash even though there are still 5 minutes to 10 minutes of remaining battery time left. System error.
Page 234 switch to the recording position. This is a read- only memory card. The camera cannot record or delete images on this memory card. No images No images that can be played back have been recorded in internal memory. No images that can be played back have been recorded in this folder of the memory card. No still images The selected folder or date does not contain a file that can be played back in a slideshow.
Page 235 1280x720 (Fine) is not supported with this memory card. 1280x720 (Standard) is not supported with this memory card. For recording movies, it is recommended that you use a memory card of 1 GB or larger. Turn the power off and on again The lens malfunction.
Page 236 Memory card Format Notes on use 4-488-060-11(1) Copyright 2014 Sony Corporation...
Page 237 Help Guide Troubleshooting Digital Still Camera DSC-H400 Situations this camera has difficulty handling The camera cannot take full advantage of some features under certain circumstances. When shooting under the following conditions, either recompose the shot or change shooting mode, then shoot the images again.

Sony Cyber-shot DSC-H400 Help Manual

Quick Links

Troubleshooting

Related Manuals for Sony Cyber-shot DSC-H400

Summary of Contents for Sony Cyber-shot DSC-H400

Table of Contents