Page 1 ® Portégé Series User’s Guide If you need assistance: ❖ Toshiba’s Support Web site pcsupport.toshiba.com ❖ Toshiba Global Support Centre Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see page 169 in this guide.
Page 2 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA,...
Page 3 ❖ Consult the dealer or an experienced radio/TV technician for help. TOSHIBA is not responsible for any radio or television interference caused by unauthorized modification of the devices included with this equipment, or the substitution or attachment of connecting cables and equipment other than specified by TOSHIBA.
Page 4: Industry Canada Requirement
Only Peripherals complying with the FCC Class B limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer's parallel port, monitor port, USB port, PS/2 port (Port availability depends on model selected).
Page 5: Telephone Company Procedures
If trouble is experienced with this equipment, for repair or limited warranty information, please contact Toshiba Corporation, Toshiba America Information Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Support Centre within the United States at (800) 457-7777 or Outside the United States at (949) 859-4273.
Page 6: Fax Branding
Fax Branding The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including Fax machines, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message and the telephone number of the sending...
Page 7: Wireless Interoperability
USOC RJ11C. Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: ❖...
Page 8: Wireless Lan And Your Health
The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Page 9 Canada – Industry Canada (IC) This device complies with RSS 210 of Industry Canada. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population;...
Page 10 EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: This product is carrying the CE-Mark in accordance with the related European Directives. Responsible for CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss, Germany. VCCI Class B Information...
Page 11 2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment.
Page 12: Device Authorization
The interference range of this equipment is less than 40m. 2,400 MHz to 2,483.5 MHz. It is possible to avoid the band of mobile object identification systems. 3. TOSHIBA Direct PC Monday – Friday: 10:00 – 17:00 Toll Free Tel: 0120-15-1048...
Page 13 Approved Countries/Regions for use for the Atheros AR5BMB-43/44 and AR5BMB5 Mini PCI Wireless Network Adapters This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. NOTE This device works on passive scan only.
Page 14 Anmeldung im Outdoor-Bereich notwendig, aber nicht genehmigungspflichtig.Bitte mit Händler die Vorgehensweise abstimmen. France: Restricted frequency band: only channels 1 to 7 (2400 MHz and 2454 MHz respectively) may be used outdoors in France. Please contact A.R.T. (http://www.art-telecom.fr) for applicable procedures to follow. Bande de fréquence restreinte: seuls les canaux 1- 7 (2400 et 2454 MHz respectivement) doivent être utilisés endroits extérieur en France.
Page 15 European Community Countries Denmark, Finland, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Sweden, UK Iceland, Spain O: allowed ×: forbidden ❖ To remain in conformance with European spectrum usage laws for Wireless LAN operation, the above 2.4 GHz and 5 GHz channel limitations apply. The user should use the wireless LAN utility to check the current channel of operation.
Page 16 Approved Countries/Regions for use for the Atheros AR5001X Mini PCI Wireless Network Adapter This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. NOTE This device works on passive scan only.
Page 17: Wireless Lan Card
Mexico Norway Singapore Switzerland Approved Countries/Regions for use for the Toshiba Mini PCI Wireless LAN Card This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table.
Page 18: Bluetooth Wireless Technology Interoperability
Bluetooth Wireless Technology Interoperability ® Bluetooth Cards from TOSHIBA are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to: ❖ Bluetooth Specification as defined and approved by The Bluetooth Special Interest Group.
Page 19 Always use Bluetooth cards from TOSHIBA in order to enable wireless networks over two or more (up to a total of seven) TOSHIBA portable computers using these cards. Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or pcsupport.toshiba.com in the United States for...
Page 20: Bluetooth Wireless Technology And Your Health
The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized.
Page 21: Regulatory Statements
Regulatory statements This product complies with any mandatory product specification in any country/ region where the product is sold. In addition, the product complies with the following: European Union (EU) and EFTA This equipment complies with the R&TTE directive 1999/5/EC and has been provided with the CE mark accordingly.
Page 22 2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment.
Page 23 CD-RW drive, Multi-drive or any other optical drive. You could damage the drive. You would also be exposed to laser light or other safety hazards, resulting in serious injury. Always contact an authorized Toshiba service provider, if any repair or adjustment is required.
Page 24 Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.
Page 25 Systems Incorporated in the United States and/or other countries. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners.
Page 26: Table Of Contents
Keeping yourself comfortable ...38 Precautions...38 Important information on your computer’s Setting up your computer ...40 Setting up your software...40 Registering your computer with Toshiba ...41 Adding optional external devices...41 Connecting to a power source ...42 Charging the main battery...44 cooling fan ...39...
Page 27 Using the computer for the first time ...45 Opening the display panel ...45 Your computer’s features and specifications ...46 Turning on the power...46 Adding memory (optional) ...47 Installing a memory module ...48 Removing a memory module...53 Checking total memory ...54 Hard Drive Recovery Utilities ...55 Creating Recovery CDs/DVDs ...56 Hard Disk Drive Recovery Options ...57...
Page 28 Starting a program using the Start Saving your work ...90 Printing your work ...92 Backing up your work ...93 Restoring your work ...94 Toshiba’s online resources ...94 Chapter 3: Mobile Computing... 95 Toshiba’s energy-saver design...95 Running the computer on battery power ...95 Battery Notice ...96 Power management ...97...
Page 29 Recording sounds...120 Using external speakers or headphones...121 Using tablet mode...121 Preparing to use the tablet ...121 Using tablet mode...123 Using the Toshiba tablet pen...124 Returning the computer to its original Using PC Cards...125 Inserting a PC Card ...125 from, the Internet...119 configuration...124...
Page 30 TOSHIBA Zooming Utility...146 TOSHIBA Button Support...147 TOSHIBA Rotation Utility ...148 Tablet PC Settings...149 Windows Mobility Center ...151 Toshiba Tablet Access Code Utility ...152 Trusted Platform Module (TPM) ...153 TOSHIBA Accessibility ...154 Fingerprint Authentication Utility...155 Fingerprint utility limitations ...155 Fingerprint Enrollment ...155 Fingerprint Logon ...156...
Page 31 Printer problems ...187 Wireless networking problems ...188 DVD operating problems...190 Develop good computing habits ...191 Data and system configuration backup in If you need further assistance...197 Before you contact Toshiba ...197 Contacting Toshiba ...198 reader ...163 ® operating system is not ®...
Page 32 Contents Other Toshiba Internet Web sites...199 Toshiba’s worldwide offices...199 Appendix A: Hot Keys...201 Hot Key Cards ...201 Using the Hot Key Cards ...202 Application Cards...203 Using the Application Cards...203 Card Case...204 Hot Key Functions...205 Volume Mute ...205 Instant security ...206 Power plan...208...
Page 33: Introduction
Introduction Welcome to the world of powerful, portable, multimedia computing. With your Toshiba notebook computer, your work and entertainment can accompany you wherever you go. NOTE This notebook is compatible with European Union Directive 2002/ 95/EC, Restriction of the use of certain Hazardous Substances in electrical and electronic equipment (RoHS), which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE.
Page 34: This Guide
Toshiba’ s Web site at pcsupport.toshiba.com. While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all subject to change without notice.
Page 35: Safety Icons
Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
Page 36: Other Documentation
To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com. If you have a problem or need to contact Toshiba, see Goes Wrong” on page 169.
Page 37: Chapter 1: Getting Started
Chapter 1 Getting Started This chapter provides tips for working comfortably, summarizes how to connect components, and explains what to do the first time you use your notebook computer. Selecting a place to work Your computer is portable and designed to be used in a variety of circumstances and locations.
Page 38: Keeping Yourself Comfortable
Extreme heat, cold, or humidity. ❖ Liquids and corrosive chemicals. Keeping yourself comfortable The Toshiba Instruction Manual for Safety and Comfort, that shipped with your computer, contains helpful information for setting up your work environment and tips for working comfortably throughout the day.
Page 39: Important Information On Your Computer's Cooling Fan
❖ Never turn off the computer if a drive light indicates a drive is active. Turning off the computer while it is reading from or writing to a disk/disc or flash media may damage the disk/disc or flash media, the drive, or both. ❖...
Page 40: Setting Up Your Computer
Getting Started Setting up your computer NOTE The cooling fan location will vary depending on the computer. Setting up your computer TECHNICAL NOTE: You must complete all setup steps up to and including external or internal components to your computer. These components include, but are not limited to, a mouse, keyboard, printer, memory, and PC Cards.
Page 41: Registering Your Computer With Toshiba
If you decide not to register at that time, you can either double-click the Toshiba Registration icon on your desktop or go to the Toshiba Web site at www.register.toshiba.com Product Registration will not diminish Customer rights under the Toshiba limited Warranty.
Page 42: Connecting To A Power Source
Be careful if you use a multiple connector. An overload on one socket could cause a fire or electric shock, possibly resulting in serious injury. Always use the TOSHIBA AC adaptor that was provided with your computer and the TOSHIBA Battery Charger (that may have been provided with your computer), or use AC adaptors and battery chargers specified by TOSHIBA to avoid any risk of fire or other damage to the computer.
Page 43 To connect AC power to the computer: Connect the power cord/cable to the AC adaptor. (Sample Illustration) Connecting the power cord/cable to the AC adaptor Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm.
Page 44: Charging The Main Battery
Getting Started Charging the main battery ❖ Glows blue when the main battery is fully charged ❖ Is unlit when the main battery has discharged, the battery is not charging, or the AC adaptor is not plugged into the computer or AC outlet ❖...
Page 45: Using The Computer For The First Time
Using the computer for the first time The computer is now ready for you to turn it on and begin using it. Opening the display panel Lift the display panel. NOTE When opening or closing the display panel, place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel.
Page 46: Your Computer's Features And Specifications
Getting Started Using the computer for the first time To learn how to rotate the display panel or use your computer in tablet mode, see NOTE While in Primary Landscape mode, you can use Fn+Spacebar to change the screen resolution. Your computer’s features and specifications Certain notebook chassis are designed to accommodate all possible configurations for an entire product Series.
Page 47: Adding Memory (Optional)
You may want to increase the computer’s memory if you use complex software or process large amounts of data. NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See Getting Started Adding memory (optional)
Page 48: Installing A Memory Module
Getting Started Adding memory (optional) Installing a memory module An additional memory module can be installed in the memory module slot on the base of the computer. You will need a small Phillips screwdriver for this procedure. If the computer has been running recently, the memory module may be hot.
Page 49 Remove the main battery. For information on removing the main battery, see “Removing the battery from the computer” on page 106. Close the display panel and turn the computer upside down to locate the memory module slot cover. (Sample Illustration) Locating the memory module slot cover Using a small Phillips screwdriver, loosen the screw that secures the memory module slot cover.
Page 50 Getting Started Adding memory (optional) Static electricity can damage the memory module. Before you handle the module, touch a grounded metal surface to discharge any static electricity you may have built up. Avoid touching the connector on the memory module or on the computer.
Page 51 Firmly press the memory module into the memory slot’s socket at approximately a 30-degree angle (to the horizontal surface of the computer). (Sample Illustration) Inserting the memory module into the socket Once the module’s connector is fully inserted into the socket, press downward on the top edge of the module to seat the module into the latches at the sides of the socket.
Page 52 Getting Started Adding memory (optional) Front of computer Memory slot (Sample Illustration) Inserting the memory module into the slot Replace the memory module slot cover and secure it using the screw. Re-insert the main battery. For more information on inserting the main battery, see Turn the computer right side up.
Page 53: Removing A Memory Module
Removing a memory module If you need to remove a memory module: Complete steps page 48 to shut down the computer and open the memory module slot cover. Do not try to remove a memory module with the computer turned on. You can damage the computer and the memory module.
Page 54: Checking Total Memory
Getting Started Adding memory (optional) Gently lift the memory module to a 30-degree angle and slide it out of the slot. Front of computer Memory slot (Sample Illustration) Removing the memory module Replace the memory module slot cover and secure it using the screw.
Page 55: Hard Drive Recovery Utilities
If the computer does not recognize the memory configuration, turn off the computer and remove the memory module slot cover (complete steps and then check that the module is inserted completely into the socket and lined up squarely with the socket latches. NOTE From time to time, Windows “Windows...
Page 56: Creating Recovery Cds/Dvds
The system will prompt you to insert the appropriate number of blank CDs or DVDs to copy the Hard Drive Recovery Utilities. If your optical disc drive is not writable, contact Toshiba Customer Support to obtain the Recovery media for your system.
Page 57: Hard Disk Drive Recovery Options
Select the items you want to copy by clicking the check box next to the item’s Name—recovery files, applications (original bundled drivers and applications), or both the recovery files and applications. Click Burn. Insert the first blank CD or DVD into your CD/DVD writable drive when prompted.
Page 58 HDD: Make sure the computer is turned off. Press and hold the powering on the computer. When the computer powers on, the Toshiba Recovery Wizard screen displays. (Sample Image) Toshiba Recovery Wizard screen (zero) key on your keyboard while...
Page 59 Be sure to save your work to external media first. On the Toshiba Recovery Wizard screen, select Recovery of Factory Default Software, then click Next. The Recovery of Factory Default Software screen appears.
Page 60 The Recovery Wizard allows you to delete all data and partitions from the hard disk. To delete the data and partitions from your hard disk: On the Toshiba Recovery Wizard screen, select Erase the hard disk, then click Next. The next screen lists the two methods you can choose: ❖...
Page 61 (for example, a D: drive) those partitions and any information on them will not be affected and will remain intact. To recover only your C: drive: On the Toshiba Recovery Wizard Screen, select Recovery of Factory Default Software, then click Select Recover without changing the hard drive partitions.
Page 62 When the initial screen displays, press The boot menu appears. Using the arrow keys, select the CD/DVD option and press . The system will boot up to the Toshiba Recovery Wizard Enter screen. Please refer to page 57, to explain the available recovery options.
Page 63: Installing Drivers And Applications
Highlight the hard disk drive in the Volume list to display its status in the lower portion of the screen. Installing drivers and applications The Toshiba Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications:...
Page 64: Control Buttons
Getting Started Using external display devices NOTE Because the TouchPad is much smaller than the display screen, moving your cursor across the screen often means having to move your finger several times across the TouchPad in the preferred direction. Once you have positioned your cursor, you can click it into place by either double-tapping the TouchPad or clicking the control buttons.
Page 65: Directing The Display Output When You Turn On The Computer
Connecting an external monitor or projector You can easily attach an external monitor or projector to your computer if you need a larger screen. To do this: Connect the monitor’s video cable to the RGB (monitor) port on the left side of the computer. Connect the device’s power cable to a live electrical outlet.
Page 66: Adjusting The Quality Of The External Display
Getting Started Using an external keyboard ❖ Swap = Switch Primary Display between Internal Display and External Monitor when using Extended Desktop (Sample Image) Display options window Release the Adjusting the quality of the external display To obtain the best picture quality from your television (or other video display device), you may need to adjust the video settings.
Page 67: Connecting A Printer
Connecting a printer NOTE Your printer documentation may require you to install the printer software before physically connecting the printer to your computer. If you do not install the software as instructed by the printer manufacturer, the printer may not function correctly. Read the documentation that came with your printer.
Page 68: Connecting An Optional External Diskette Drive
Getting Started Connecting an optional external diskette drive Click Add a printer in the Command Bar. The Add Printer Wizard appears. (Sample Image) Add Printer Wizard Follow the on-screen instructions to set up your printer. Connecting an optional external diskette drive Some operations, such as creating a password service diskette, require a diskette drive designed for use with 3.5-inch diskettes.
Page 69: Turning Off The Computer
To connect an optional external USB diskette drive, connect the cable to one of the computer’s USB ports. (Sample Illustration) Connecting an optional external USB diskette drive Turning off the computer Pressing the power button before shutting down the Windows operating system could cause you to lose your work.
Page 70 Getting Started Turning off the computer TECHNICAL NOTE: Before using the Shut Down option to turn off your computer, save your files and make sure all disk/disc activity lights are off. If you change your mind and decide to continue working after all, wait a few seconds before turning the computer on again.
Page 71 Sleep mode The Sleep command places the computer into a power-saving mode. Sleep saves the current state of the computer to memory so that, when you restart the computer, you can continue working from where you left off. NOTE After your computer sleeps for an extended period of time, the ®...
Page 72: Using The Shut Down Command
Getting Started Turning off the computer Using the Shut Down command The Shut down command completely shuts down the computer without saving your work or the current state of the computer. This command closes all open programs, shuts down the operating system, and then turns off your computer.
Page 73 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen Click Power buttons and lid to display the actions that you can configure. Select the options you want from the drop-down lists. ❖...
Page 74: Using And Configuring Hibernation Mode
Getting Started Turning off the computer Restarting your computer To start the computer up again, press the power button until the on/off light glows blue. If you turn off the computer by closing the display panel, you can start it again by opening the display panel. Using and configuring Hibernation mode To turn off the computer using the Hibernation command: Click Start, and then click the arrow next to the Lock button in...
Page 75 Click Change plan settings under the power plan to be customized. The Edit Plan Settings window appears. Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen Click Power buttons and lid to display the actions that you can configure.
Page 76: Using And Configuring Sleep Mode
Getting Started Turning off the computer Once the computer is configured, you can place it into Hibernation mode by either pressing the power button or closing the display panel, depending on the Hibernation options set. Starting again from Hibernation mode To start up the computer from Hibernation mode, press the power button until the on/off light glows blue.
Page 77 Configuring Sleep mode options You can place the computer into Sleep mode by either pressing the power button or closing the display panel. You can also specify an amount of time after which the computer automatically goes into Sleep mode. To use any of these methods, you first need to enable them using the Power Options feature.
Page 78 Getting Started Turning off the computer Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen Click Power buttons and lid to display the actions that you can configure.
Page 79: Closing The Display Panel
(Sample Illustration) Rotating the screen By orienting the screen so it is perpendicular to the keyboard, and then simply rotating and folding the screen over the keyboard, your system is ready to use in tablet mode, with the included Toshiba tablet pen. Getting Started...
Page 80 Getting Started Using your computer in tablet mode When rotating the LCD screen of your computer, be sure to slowly turn the screen in the proper direction, and do not apply excessive force or speed. (Sample Illustration) Using the computer in tablet mode To remove the tablet pen, locate the pen along the left edge of the computer, then slide the pen’s clip forward to pop the pen loose, and then pull the pen out of the front side of the computer.
Page 81: Customizing Your Computer's Settings
Do not pick up the computer by its display panel or by the back (where the ports are located). Doing so could damage the system. Getting Started Caring for your computer “Power Plans” on page 109. 104. There are “Toshiba Utilities”...
Page 82: Using A Computer Lock
You may want to secure your computer to a heavy object such as your desk. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: Wrap the cable through or around some part of a heavy object.
Page 83: Chapter 2: Learning The Basics
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the disk. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.
Page 84: Using The Keyboard
Learning the Basics Using the keyboard It is easy to put off backing up because it takes time. However, if your hard disk suddenly fails, you will lose all the data on it unless you have a separate backup copy. For more information, “Data and system configuration backup in the Windows®...
Page 85: Character Keys
Character keys Typing with the character keys is very much like typing on a typewriter, except that: ❖ The space bar creates a space character instead of just passing over an area of the page. ❖ The lowercase letter l (el) and the number 1 are not interchangeable.
Page 86: Ctrl, Fn, And Alt Keys
Learning the Basics Using the keyboard Ctrl, Fn, and Alt keys Ctrl (Sample Illustration) Ctrl, Fn, and Alt keys , and Ctrl program you are using. For more information, see your program documentation. Function keys The function keys (not to be confused with the keys at the top of the keyboard.
Page 87: Overlay Keys
Overlay keys The keys with gray numbers and symbols on the front of them form the numeric and cursor overlay. This overlay lets you enter numeric data or control the cursor as you would using the 10-key keypad on a desktop computer’s keyboard. (Sample Illustration) Numeric and cursor control overlay Using the overlay to type numeric data The keys with the numbers on their right front are the numeric...
Page 88: Starting A Program
Learning the Basics Starting a program Starting a program The easiest way to start a program is to double-click the name of the file that contains the information you want to work on. To find the file, use the Start menu or Windows If you prefer to open the program first, you have four options.
Page 89: Starting A Program From Windows
Starting a program from Windows If a program is not listed in the All Programs menu, you can start it from Windows your computer’s contents as a hierarchy or “tree.” You can easily see the contents of each drive and folder on your computer. To use this method, you should know the file name and location of the program’s executable file (this file ends with .exe).
Page 90: Starting A Program Using The Start Search Field
Learning the Basics Saving your work Starting a program using the Start Search field This example uses the Start menu’s Start Search field to start WordPad: Click Start to display the Start menu. The Start Search field appears at the bottom of the Start menu. (Sample Image) Start Search field in Start menu Start typing the program’s name in the Start Search field.
Page 91 Saving files ® In your Windows Click Browse folders. If you are working with a document that already has a file name, this is all you need to do. If you created a new document, your program displays a Save As dialog box. Use this dialog box to specify where to store the document and to give it a file name.
Page 92: Printing Your Work
Learning the Basics Printing your work File names The Windows contain up to 260 characters and can include spaces. Some applications do not support long file names and require file names limited to no more than eight characters. You may use all the letters, numbers, and other characters on the keyboard, except for these characters: \ / ? : * “...
Page 93: Backing Up Your Work
To print a file: If your printer is not on, turn it on now. In your Windows The program displays a Print dialog box. (Sample Image) Print dialog box Specify the print parameters. For example, the range of pages and number of copies to print. Click Print.
Page 94: Restoring Your Work
Make sure the backup version is the one you want before overwriting the existing file. Toshiba’s online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades.
Page 95: Chapter 3: Mobile Computing
It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been set by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer periods while traveling.
Page 96: Battery Notice
This is normal for all batteries. To purchase a new battery pack, see the accessories information that shipped with your computer or visit the Toshiba Web site at accessories.toshiba.com. Use only batteries designed to work with your Toshiba notebook computer.
Page 97: Power Management
Never leave batteries in the battery charger for more than a week at a time. Doing so may reduce the potential charge of the battery. Always use the battery charger specified by Toshiba. You can order a Toshiba battery charger from Toshiba’s Web site at accessories.toshiba.com.
Page 98: Charging The Main Battery
Mobile Computing Charging batteries Charging the main battery To charge the main battery while it is in your computer, plug the computer into a live electrical outlet. The battery charges whether the computer is on or off. TECHNICAL NOTE: The recharging of the battery cannot occur when your computer is using all of the power provided by the AC adaptor to run applications, features, and devices.
Page 99: Monitoring Main Battery Power
NOTE The above error message may vary by computer model. The RTC battery does not charge while the computer is turned off even when the AC adaptor is charging the computer. The RTC battery charges when the computer is powered on. If the RTC battery is low, the real-time clock and calendar may display the incorrect time and date, or stop working.
Page 100 Mobile Computing Monitoring main battery power NOTE If the AC power light flashes amber during charging, either a battery pack is malfunctioning, or it is not receiving correct input from the AC power supply. Disconnect the AC power cord/cable and remove the battery pack. “Changing the main battery”...
Page 101: Determining Remaining Battery Power
Determining remaining battery power Wait at least 16 seconds after turning on the computer before trying NOTE to monitor the remaining battery power. The computer needs this time to check the battery’s remaining capacity and perform its calculations. Highlight the power icon on the Notification Area. A pop-up message displays the remaining battery power as a percentage.
Page 102: Setting Battery Notification
Mobile Computing Monitoring main battery power If you have Hibernation mode enabled (the default), the computer copies the details of your open programs and files to the hard disk before shutting down. For more information on using Hibernation, “Hibernation mode” on page 70. Setting battery notification You can set two notifications.
Page 103: Conserving Battery Power
Conserving battery power How long a fully charged battery pack lasts when you are using the computer depends on a number of factors, such as: ❖ How the computer is configured ❖ How much you use the hard disk, optical drive, diskette drives, or other optional devices ❖...
Page 104: Power Plans
Mobile Computing Monitoring main battery power Power Plans You can choose a predefined Power Plan or select your own combination of power options. To do this: Click Start, Control Panel, Mobile PC, and then Power Options. The Windows (Sample Image) Windows Select an appropriate plan for your work environment or create your own custom plan.
Page 105: Using A Hot Key To Set The Power Plan
By default the three power plans Balanced, Power saver, and High performance are satisfactory for most people an do not need to be edited. The Power saver plan is the best used for maximum battery time. The High performance plan will give you the shortest battery time, but the highest performance from your computer.
Page 106: Changing The Main Battery
Mobile Computing Changing the main battery Changing the main battery When your main battery has run out of power, you have two options: plug in the AC adaptor or install a charged main battery. Never short circuit the battery pack by either accidentally or intentionally bringing the battery terminals in contact with another conductive object.
Page 107 Slide and hold the battery release latch to release the battery. (Sample Illustration) Sliding the battery release latch Lift up the discharged battery at the notch next to the latch and pull the battery out of the computer. (Sample Illustration) Removing the battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately.
Page 108: Inserting A Charged Battery
Mobile Computing Changing the main battery Inserting a charged battery To insert a battery: Wipe the terminals of the charged battery with a clean cloth to ensure a good connection. Insert the charged battery into the slot until the latch clicks. The battery pack has been designed so that you cannot install it with reverse polarity.
Page 109: Taking Care Of Your Battery
If a battery is leaking or damaged, replace it immediately. Use protective gloves when handling a damaged battery. ❖ To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com. ❖ A reverse polarity condition should be avoided with all batteries.
Page 110: Maintaining Your Battery
Mobile Computing Taking care of your battery Maintaining your battery Fully discharging your battery pack will allow better accuracy of the battery meter. To fully discharge your battery pack ❖ Periodically, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges.
Page 111: Disposing Of Used Batteries
If you cannot find the information you need elsewhere, call Toshiba at: (800) 457-7777. Toshiba is dedicated to preserving the environment by sponsoring Call2Recycle, a program of the Rechargeable Battery Recycling Corporation.
Page 112: Traveling Tips
❖ Always travel with the computer in a carrying case. Toshiba offers a choice of carrying cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs.
Page 113: Chapter 4: Exploring Your Computer's Features
Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your notebook computer. Exploring the desktop The desktop is the launching pad for everything you can do in the ® Windows operating system. You use its features to start programs, find documents, set up system components, and perform most other computing tasks.
Page 114: Finding Your Way Around The Desktop
Exploring Your Computer’s Features Exploring the desktop Finding your way around the desktop Your computer’s desktop includes several standard features: icons, Start button, Taskbar, Notification Area, and background pattern. Icons Start button Taskbar (Sample Image) Windows Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking the icon.
Page 115 ® Windows Media on your computer and on the Internet. NOTE If you place the cursor over an icon, a popup description of the file contents appears. Your desktop may contain other icons depending on your configuration. See Windows information on each icon and how to use it. Start button You use the Start button to: ❖...
Page 116: Setting Up For Communications
To avoid this delay, you can reconfigure the Windows LAN port. To disable the LAN port: Click Start, and then All Programs. Double-click the Toshiba folder. Double-click the Utilities folder. Click HWSetup. Click on the LAN tab. ®...
Page 117: An Overview Of Using The Internet
In the Built-in LAN section, select Disable. Click Apply. Your LAN port is now disabled. To enable the Ethernet LAN port, repeat steps one through seven, but select Enable in the Built-in LAN section. Using Wireless LAN connectivity NOTE Wireless connectivity and some features may require you to purchase additional software, external hardware or services.
Page 118: The Internet
Exploring Your Computer’s Features An overview of using the Internet The Internet The Internet is an association of thousands of networks and millions of computers around the world connected by communications lines. They all work together to share information. The World Wide Web The World Wide Web (or “Web”) is a subset of the Internet—a collection of interlinked documents (located on computers connected to the Internet) that work together using a specific...
Page 119: Internet Features
To visit a desired Web site, type in the Web address. The Web address, or Uniform Resource Locator (URL), is a unique identifier for that computer system linked to the Internet. Web addresses can also appear within a Web page’s text, and are known as links. Clicking a link automatically transfers your Web browser to that site.
Page 120: Exploring Audio Features
Exploring Your Computer’s Features Exploring audio features Exploring audio features You can use your computer to record sounds using the computer’s internal microphone or an optional external microphone. You can play sound files or audio CDs using the built-in speaker, headphones, or external speakers.
Page 121: Using External Speakers Or Headphones
Using external speakers or headphones Your computer is equipped with a full stereo sound system with an internal speaker. Instead of using the internal speakers, you can connect headphones or a pair of external stereo speakers. Before putting on headphones to listen, turn the volume down. Do not set the volume too high when using headphones.
Page 122 By default, the computer desktop will automatically rotate to primary portrait view. For more information on changing tablet screen settings, see To send the video to an external monitor, use the Cross Menu button (the Cross-Functional button) and select the display option. “TOSHIBA Rotation Utility” on page 148.
Page 123: Using Tablet Mode
To protect the computer’s display, make sure you change from computer mode to tablet mode before you turn the computer upside down. Use the Toshiba tablet pen on the tablet as you would any pointing device or pen. (Sample Illustration) Writing on the tablet Exploring Your Computer’s Features...
Page 124: Using The Toshiba Tablet Pen
When you are finished using the tablet, follow the steps below to return the computer to its original configuration: Return the Toshiba tablet pen to its slot on the front left side of the computer. Lift the display panel to its upright position.
Page 125: Using Pc Cards
Using PC Cards TECHNICAL NOTE: For PCMCIA-compatible PC Cards, check the package to make sure they conform to the PCMCIA 2.1 standard (or later). Other cards may work with your computer, but are likely to be much more difficult to set up and use. Your notebook computer comes with a PC Card slot and supports two types of PC Cards that you can install: ❖...
Page 126: Removing A Pc Card
Exploring Your Computer’s Features Using PC Cards Removing a PC Card Be sure to disable the PC Card prior to removing it. Otherwise, the system may be damaged. NOTE Before removing a PC Card, make sure that no applications or system services are using the card.
Page 127: Chapter 5: Toshiba Utilities
TOSHIBA Assist ❖ Toshiba Application Installer ❖ Supervisor password ❖ User password ❖ TOSHIBA Security Assist ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility ❖ Mouse Utility ❖ Toshiba Hardware Setup ❖ TOSHIBA Zooming Utility ❖ TOSHIBA Button Support ❖...
Page 128: Toshiba Assist
Fingerprint Authentication Utility ❖ ConfigFree™ TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access TOSHIBA Assist, do one of the following: ❖ Double-click the TOSHIBA Assist shortcut icon on the desktop.
Page 129: Connect
Connect The features available in this category are: ❖ ConfigFree™ ❖ Bluetooth ❖ Bluetooth Local COM Settings (Sample Image) TOSHIBA Assist window – Connect tab Connectivity Doctor ® Settings Toshiba Utilities TOSHIBA Assist...
Page 130: Secure
Toshiba Utilities TOSHIBA Assist Secure The features available in this category are: ❖ Supervisor password ❖ User password ❖ TOSHIBA Security Assist (Sample Image) TOSHIBA Assist window – Secure tab...
Page 131: Protect & Fix
Protect & Fix The features available in this category are: ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility (Sample Image) TOSHIBA Assist window – Protect & Fix tab Toshiba Utilities TOSHIBA Assist...
Page 132: Optimize
Toshiba Utilities TOSHIBA Assist Optimize The features available in this category are: ❖ Mouse Utility ❖ TOSHIBA Accessibility ❖ Toshiba Hardware Setup ❖ TOSHIBA Button Support ❖ TOSHIBA Rotation Utility (Sample Image) TOSHIBA Assist window – Optimize tab...
Page 133: Toshiba Application Installer
Toshiba Application Installer The Toshiba Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: Double-click the Toshiba Application Installer icon on the Windows Click Next. (Sample Image) Toshiba Application Installer screen Click the item(s) you want to install.
Page 134: Setting Passwords
When you set a password, you must enter the password before you can work on your computer again. Toshiba supports several types of passwords on your computer: ❖ An instant password—Secures your open programs and files when leaving the computer temporarily.
Page 135: Using A Supervisor Password
Toshiba is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access the computer.
Page 136 Shut down the system to complete the process. Deleting a supervisor password To delete a supervisor password: Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. On the left side, click the Secure tab.
Page 137: Using A User Password
Toshiba is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer.
Page 138: Deleting A User Password
Follow the on-screen instructions to remove the user password. TOSHIBA Security Assist The TOSHIBA Security Assist Utility acts as a “command center” where you can set up various passwords or other security features, and see how these features can be used with each other to increase security even further, or to simplify the ways that you protect your system.
Page 139 Sleep or Hibernation. ❖ Screen Saver: Set up what you want your system to do when it comes back from the Windows Toshiba Utilities TOSHIBA Security Assist ® accounts on this ® account password, ®...
Page 140 Toshiba Utilities TOSHIBA Security Assist ❖ Setting for resuming from standby or hibernation: Set up what you want your system to do when it resumes from Standby/Sleep or Hibernation ❖ Setting for closing the lid: Set up what you want your system to do when the LCD display panel is closed or re- opened.
Page 141: Toshiba Pc Diagnostic Tool Utility
Refer to the online Help documentation within the application for additional help. To use the TOSHIBA PC Diagnostic Tool utility: Click Start, All Programs, Toshiba, Utilities, and then PC Diagnostic Tool, or click the PC Diagnostic Tool icon in the Protect &...
Page 142: Toshiba Hdd Protection Utility
Toshiba Utilities TOSHIBA HDD Protection Utility TOSHIBA HDD Protection Utility The TOSHIBA HDD Protection utility controls your computer’s hard disk drive (HDD) protection feature, which parks the HDD whenever motion is detected on the computer. Using this utility, you can enable or disable hard disk drive (HDD) protection, and set the motion detector’s sensitivity level for AC power and battery...
Page 143: Mouse Utility
The settings you can change are divided into these categories: ❖ Buttons ❖ Pointers ❖ Pointer options ❖ Hardware ❖ Advanced You may see additional categories depending on your particular pointing device. Adjust the settings as desired, then click OK. Assist. Toshiba Utilities Mouse Utility...
Page 144: Toshiba Hardware Setup
Toshiba Hardware Setup Toshiba Hardware Setup is the Toshiba configuration management tool available through the Windows ❖ Click Start, All Programs, Toshiba, Utilities, and then HW Setup. The Toshiba Hardware Setup screen appears. (Sample Image) Toshiba Hardware Setup screen – General tab...
Page 145 By changing any of the options that appear in the dialog boxes and clicking Apply, you can reconfigure that function. Any options that you change will become default settings when you restart your system. Toshiba Utilities Toshiba Hardware Setup key, or the right or key. Enter...
Page 146: Toshiba Zooming Utility
Adobe Acrobat ❖ Icons on the desktop To access the TOSHIBA Zooming Utility: Click Start, All Programs, Toshiba, Utilities, and then SmoothView. The TOSHIBA Zooming Utility Properties screen appears. (Sample Image) TOSHIBA Zooming Utility Properties screen Select the desired option(s).
Page 147: Toshiba Button Support
To zoom in, hold down the down the key and press For more information about how to use the TOSHIBA Zooming utility, right-click the click Help. TOSHIBA Button Support TOSHIBA Button Support allows you to customize the Mail button. This button is located under the display.
Page 148: Toshiba Rotation Utility
Toshiba Utilities TOSHIBA Rotation Utility TOSHIBA Rotation Utility The Toshiba Rotation utility allows you to change the default setting of the display format (primary portrait) to three other display formats: ❖ Primary landscape ❖ Primary portrait ❖ Secondary portrait ❖...
Page 149: Tablet Pc Settings
❖ The Display tab can be used to change the screen’s orientation. However, it is recommended that you use the TOSHIBA Rotation Utility screen’s orientation. Toshiba Utilities Tablet PC Settings (see...
Page 150 Toshiba Utilities Tablet PC Settings ❖ The Buttons tab allows you to specify an action when a Tablet button is pressed. After making your selections, click Change, choose an Action, and then click OK. (Sample Image) Tablet and Pen Settings Tablet Buttons tab ❖...
Page 151: Windows Mobility Center
(Sample Image) Cross Menu Utility screen Move the Cross-Functional button up or down, or right to left to select an option. Press the Cross-Functional button to select or activate an option. Toshiba Utilities Windows Mobility Center...
Page 152: Toshiba Tablet Access Code Utility
However, be sure to create a code that you can easily remember. To access the utility: Click Start, All Programs, Toshiba, Tablet PC, and then Tablet Access Code Logon Utility. The first time you access this utility, a popup prompts you to enable the utility.
Page 153: Trusted Platform Module (Tpm)
NOTE This section only applies to systems with TPM. Your Toshiba computer includes the TPM (Trusted Platform Module), which is a security encryption device for your system’s hard disk drive. TPM is already included on your system, but needs to be installed and enabled using the following procedures.
Page 154: Toshiba Accessibility
Toshiba Utilities TOSHIBA Accessibility TOSHIBA Accessibility The TOSHIBA Accessibility utility allows you to use the create a hot key combination with one of the function keys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the press it once, release it, and then press a function key to activate the hot key function.
Page 155: Fingerprint Authentication Utility
Toshiba does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of the fingerprint software or utility.
Page 156: Fingerprint Logon
Toshiba Utilities Fingerprint Authentication Utility NOTE If you do not use a Windows define a new (non-empty) one. This is not necessary, but a password improves the security of your software. If your system supports power-on security, a Power-on button is also displayed above each enrolled fingerprint.
Page 157: Power-On Security
Your hardware must support Power-on security to use the single logon feature. You must have administrative privileges to change settings. (You must click the Elevate Administrative Privileges for users setting at the bottom of the Control Center window.) Toshiba Utilities Fingerprint Authentication Utility ® operating system ®...
Page 158: Control Center
Toshiba Utilities Fingerprint Authentication Utility To enable power-on security single logon: Open the Control Center and go to Settings - System Settings. Select Logon. Check the Allow power-on security single sign-on check box. (Logon support must be enabled for this option to be accessible.)
Page 159: Password Bank
You enter the required information only once, during Web page or dialog registration. When the window is displayed again, all the data is entered automatically when you scan your fingerprint on the reader. Registered Web pages can also be accessed directly from the Biomenu. Toshiba Utilities Fingerprint Authentication Utility...
Page 160 Toshiba Utilities Fingerprint Authentication Utility Biomenu Biomenu provides access to the utility’s features and settings. It is available in several variants or skins. To view or select other Biomenu skins, open the Control Center and select Settings, User Settings. Swipe your finger to open Biomenu. If fingerprint verification is configured to invoke another action (e.g., display a registered page),...
Page 161 You are logged on to the computer and want to replay a registered dialog. To replay a registration: Display the dialog to be replayed. Use the reader. Optional—If the hint for replaying dialogs is displayed, confirm that you want to replay the registration. The registration is replayed. Toshiba Utilities...
Page 162 Select a registration. Click Delete. How to Delete the Fingerprint Data Fingerprint data is stored in the non-volatile memory. If the computer changes ownership, Toshiba recommends the following procedure: Click Start, All Programs, Protector Suite QL, and then Control Center.
Page 163: Care And Maintenance Of Your Fingerprint Reader
Static electricity is a common cause of reader failures, especially during dry seasons such as winter. ❖ Clean the reader with a lint-free cloth. Do not use detergent to clean the reader. Fingerprint Authentication Utility key and select each fingerprint until they are all Toshiba Utilities...
Page 164 Toshiba Utilities Fingerprint Authentication Utility ❖ Avoid the following finger conditions for enrollment or recognition as they may result in fingerprint enrollment errors or a drop in the fingerprint recognition success rate. ❖ Soaked or swollen finger (e.g., after taking bath) ❖...
Page 165: Fingerprint Reader Limitations
Toshiba does not guarantee that the fingerprint reader will recognize the enrolled user or accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of this fingerprint recognition software or utility.
Page 166: Getting Started
ConfigFree. ❖ Double-click the ConfigFree icon ❖ Press the TOSHIBA Assist button (if applicable to your system) to open the TOSHIBA Assist, and then click the ConfigFree icon. ❖ Click the ConfigFree icon then click the desired utility. NOTE If your computer is not connected to a network, the ConfigFree icon in the Notification Area is displayed with an “X.”...
Page 167 TCP/IP settings—includes DHCP, IP address, subnet mask, default gateway, DNS server, and WINS server settings ❖ Personal firewall settings for Internet connections ❖ ® Bluetooth Security Level (for example, high or medium) ❖ Enable UAC (User Account Control) setting Toshiba Utilities ConfigFree™ ® starts ® antennas...
Page 168 Toshiba Utilities ConfigFree™ To create a profile: Click the Move the pointer to Profile. Click Open Settings. The ConfigFree Profile Settings window appears. (Sample Image) ConfigFree Profile Settings window Click Add to start the Create Profile Wizard. icon in the Notification Area.
Page 169: Chapter 6: If Something Goes Wrong
This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter.
Page 170: Problems When You Turn On The Computer
If Something Goes Wrong Problems when you turn on the computer Click the Applications tab. If a program has stopped responding, the words “not responding” appear beside its name in the list. Select the program you want to close, then click End Task. Closing the failed program should allow you to continue working.
Page 171 Problems when you turn on the computer The computer starts but when you press a key nothing happens. Verify that the active program accepts text input. Try clicking your mouse on an area where you can type text and try typing again. Your computer may be in Sleep mode and have a software or resource conflict.
Page 172 Try turning the computer on again. If the computer starts normally, the AC adaptor may be defective and will need to be replaced (see the Toshiba Web site at accessories.toshiba.com). If the AC power light starts flashing, remove the battery, and continue with the steps below.
Page 173: The Windows Operating System Is Not Working
The Windows® operating system is not working Verify that the AC adaptor is the correct unit for your computer model. The computer may not be able to start from an AC adaptor that is rated for less current (amperage) than the computer requires, even if the rated voltage is correct, and the plug fits correctly in the DC-IN socket.
Page 174: Internet Problems
If Something Goes Wrong The Windows® operating system is not working ❖ Safe Mode with Command Prompt ❖ Enable Boot Logging ❖ Enable low-resolution video (640x480) ❖ Last Known Good Configuration (advanced) ❖ Directory Services Restore Mode ❖ Debugging Mode ❖...
Page 175: The Windows Operating System Can Help You
Click one of the options listed in the window and then follow the on-screen instructions. You can connect to Support Online by clicking Microsoft Customer Support or by going to Toshiba support at pcsupport.toshiba.com. Resolving a hardware conflict If you receive an error message telling you there is a device driver conflict or a general hardware problem, try using Windows and Support to troubleshoot the problem first.
Page 176: Fixing A Problem With Device Manager
If Something Goes Wrong Resolving a hardware conflict The device most recently connected to the system is the one most likely to be causing a conflict. Resolving conflicts There are several things you can do to resolve hardware conflicts: ❖ Get the most recent drivers from the manufacturer.
Page 177: Memory Problems
❖ The Resources tab, which lists resources assigned to the monitor, optional external optical drive, optional external diskette drive, and other power-using functions. This tab does not appear if the device is not using resources. ❖ The Driver tab, which displays the drivers being used by the device.
Page 178: Power And The Batteries
If Something Goes Wrong Resolving a hardware conflict Power and the batteries Your computer receives its power through the AC adaptor and power cord/cable or from the system batteries (battery, optional secondary battery, and real-time clock (RTC) battery). Power problems are interrelated. For example, a faulty AC adaptor or power cord/cable will neither power the computer nor recharge the batteries.
Page 179: Keyboard Problems
After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. To purchase a new battery pack, see your accessories information that shipped with your computer, or visit the Toshiba Web site at accessories.toshiba.com.
Page 180: Display Problems
If Something Goes Wrong Resolving a hardware conflict Display problems Here are some typical display problems and their solutions: The screen is blank. Display Auto Off may have gone into effect. Press any key to activate the screen. You may have activated the instant password feature by pressing simultaneously.
Page 181 The built-in screen flickers. Some flickering is a normal result of the way the screen produces colors. To reduce the amount of flickering, try using fewer colors. To change the number of colors displayed: Right-click in a blank area of the Windows Click Personalize, and then Display Settings.
Page 182: Disk Drive Problems
If Something Goes Wrong Resolving a hardware conflict Disk drive problems Problems with the hard disk or with a diskette drive usually show up as an inability to access the disk or as sector errors. Sometimes a disk problem may cause one or more files to appear to have garbage in them.
Page 183: Optical Drive (Optional) Problems
Your data files are damaged or corrupted. Refer to your software documentation for file recovery procedures. Many software packages automatically create backup files. You may also be able to recover lost data using utility software. Consult your network administrator. Some programs run correctly but others do not. This is probably a configuration problem.
Page 184: Sound System Problems
If Something Goes Wrong Resolving a hardware conflict You press the disc eject button, but the drive tray does not slide out. Make sure the computer is connected to a power source and turned on. The optical drive eject mechanism requires power to operate. Make sure a program is not accessing the drive and preventing it from ejecting.
Page 185: Pc Card Problems
The computer emits a loud, high-pitched noise. This is feedback between the microphone and the speakers. It occurs in any sound system when input from a microphone is fed to the speakers and the speaker volume is too loud. Adjust the volume control.
Page 186 If Something Goes Wrong Resolving a hardware conflict Double-click the appropriate PC Card. The operating system displays your PC Card’s Properties dialog box, which contains information about your PC Card configuration and status. The computer stops working (hangs) when you insert a PC Card.
Page 187: Printer Problems
Printer problems This section lists some of the most common printer problems. The printer will not print. Check that the printer is connected to a working power outlet, turned on and ready (on line). Check that the printer has plenty of paper. Some printers will not start printing when there are just two or three sheets of paper left in the tray.
Page 188: Wireless Networking Problems
Wi-Fi will be lit). NOTE To determine if your computer has an internal Wi-Fi the device list in Device Manager (part of the Windows Panel, Hardware and Sound). Some Toshiba models may have a ® Wi-F ® Wi-Fi ❖...
Page 189 Verify that the DHCP Enabled setting is set to Yes. Click Close. ❖ Use IPCONFIG to verify that the computer has a useful IP address—one other than the private address of 169.254.xxx.xxx assigned by Windows Click Start to open the Start menu. Type in the search field.
Page 190: Dvd Operating Problems
If Something Goes Wrong DVD operating problems Special considerations for the Windows Wired Equivalent Privacy (WEP) encryption is not enabled on the wireless access point. When you install a wireless access point device, the Windows operating system checks whether WEP encryption is enabled on the device.
Page 191: Develop Good Computing Habits
“Checking device properties” on page 176 on using Device Manager to view the optical drive properties. Check the Toshiba Web site for new information on optical drives and their operation. A blank screen appears while watching a DVD-ROM movie or title.
Page 192: Data And System Configuration Backup In The Windows Operating System
If Something Goes Wrong Develop good computing habits On a regular basis, back up the information stored on your hard disk. Use Windows DVD, or external hard disk. Here are some ways you can do this: ❖ Use the Windows entire computer to a CD, DVD, or external hard disk.
Page 193 Saving system configuration with Restore Points The System Restore feature of the Windows quickly creates Restore Points—‘snapshots’ of your Windows operating system configuration—and saves them for later recall. If you experience problems after installing some new hardware or software, you can easily select a previously established Control Point to ‘turn back the clock,’...
Page 194 DVDs, or hard drives. An external hard drive is recommended in case the internal hard drive fails. No additional software is required. Most of the CD and DVD drives built into recent Toshiba portable computer models can write to (or ‘burn’) as well as read from CDs.
Page 195 Click Control Panel. Click System and Maintenance. Click Backup and Restore Center. You can choose to back up some files or the entire computer. Click either Back up files or Back up computer. NOTE If you choose to back up your entire computer, you will be setting up a scheduled backup that will be performed periodically, and will only include the changes made since the last backup.
Page 196 If Something Goes Wrong Develop good computing habits The Windows though it does not directly support writing to CDs. For more information, click Start, Help and Support, or start the Backup utility by clicking Start, All Programs, Accessories, System Tools, Backup Status and Configuration. General tips for installing hardware and software Here are a few tips to help ensure safe and easy installation of new hardware (printers, pointing devices, external hard drives, DVD...
Page 197: If You Need Further Assistance
Since some problems may be related to the operating system or the program you are using, it is important to investigate other sources of assistance first. Try the following before you contact Toshiba: ❖ Review the troubleshooting information in your operating system documentation.
Page 198: Contacting Toshiba
Go to the Tech Support Center, select your particular model from the list and go to the Detailed Specifications for that model. For the number of a Toshiba dealer near you in the United States, call: (800) 457-7777. Contacting Toshiba If you still need help and suspect that the problem is hardware- related, Toshiba offers a variety of resources to help you.
Page 199: Other Toshiba Internet Web Sites
Germany Toshiba Europe GmbH Leibnizstraße 2 D-93055 Regensburg Germany Japan Toshiba Corporation, PCO-IO 1-1, Shibaura 1-Chome Minato-Ku, Tokyo, 105-8001 Japan Mexico Toshiba de México S.A. de C.V. Sierra Candela No.111, 6to. Piso Col. Lomas de Chapultepec. CP 11000 Mexico, DF.
Page 200 Spain United States Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm. United Kingdom Toshiba Information Systems (U.K) Ltd. Toshiba Court Weybridge Business Park Addlestone Road...
Page 201: Appendix A: Hot Keys
Hot Keys The TOSHIBA Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to modify the following system functions: ❖...
Page 202: Using The Hot Key Cards
To use the Hot Key Cards using the pointing device: Move the cursor to the top center edge of the screen. The TOSHIBA Cards appear along the top of the screen. (Sample Image) Hot Key Card display Double-click the Card for the system function to be modified.
Page 203: Application Cards
To launch an application using the Application Cards: Move the cursor to the top center edge of the screen. The TOSHIBA Cards display at the top of the screen. (Sample Image) TOSHIBA Card display Click the “stacked” card on the far right of the display. The Application Cards are hidden under this card.
Page 204: Card Case
203). To use the Card Case: Move the cursor to the top center edge of the screen. The TOSHIBA Cards appear at the top of the screen. An icon appears momentarily in the top-right corner. Click the (Sample Image) Starting Card Case The Card Case displays two rows of Cards.
Page 205: Hot Key Functions
Hot keys have a legend on the key indicating the option or feature the key controls. Volume Mute This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from the speakers or headphones.
Page 206: Instant Security
Hot Keys Hot Key Functions Instant security This TOSHIBA Card or hot key blanks the display. Selecting this Card or pressing the hot key displays the following options: (Sample Image) Security options ❖ ❖ Without a password hot key function turns off the display and activates instant security.
Page 207 Click one of the following: ❖ Choose a screen saver in the “Pick a task” section ❖ Display in the “or pick a Control Panel icon” section The Display Properties window appears. If you clicked Choose a screen saver, the Screen Saver tab has already been selected.
Page 208: Power Plan
Hot Keys Hot Key Functions Power plan This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. The properties of each power plan, and the power plans that are displayed by this function, are set in the Power Options window.
Page 209: Sleep Mode
Sleep mode This TOSHIBA Card or hot key places the computer into Sleep mode. For more information about Sleep mode, please see and configuring Sleep mode” on page Selecting this Card or pressing the hot key displays the following options: (Sample Image) Sleep options ❖...
Page 210: Hibernation Mode
Hot Keys Hot Key Functions Hibernation mode This TOSHIBA Card or hot key places the computer into Hibernation mode. If Hibernation mode is disabled, this hot key will not respond. For more information on Hibernation mode, see “Using and configuring Hibernation mode” on page...
Page 211: Display Modes
Display modes This TOSHIBA Card or hot key cycles through the power- on display options. The display modes are: ❖ ❖ ❖ ❖ ❖ To use a simultaneous mode, you must set the resolution of the internal display panel to match the resolution of the external display device.
Page 212: Display Brightness
Hot Keys Hot Key Functions Display brightness This TOSHIBA Card decreases or increases the screen brightness. This hot key decreases the screen brightness. This hot key increases the screen brightness. Selecting this Card or pressing either hot key displays the...
Page 213: Disabling Or Enabling Wireless Devices
Disabling or enabling wireless devices This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: ❖ ❖ ❖ ❖ Selecting this Card or pressing the hot key displays the following options: (Sample Image) Wireless communication options ❖...
Page 214: Disabling Or Enabling The Touchpad
Hot Keys Hot Key Functions Disabling or enabling the TouchPad This TOSHIBA Card or hot key enables/disables the TouchPad. For more information on using the TouchPad, see “Disabling or enabling the TouchPad™” on page Selecting this Card or pressing the hot key displays the...
Page 215: Keyboard Hot Key Functions
This hot key turns the numeric overlay on and off. This hot key turns the scroll lock feature on and off. This TOSHIBA Card or hot key switches screen resolution. Selecting this Card or pressing the hot key displays the...
Page 216: Appendix B: Power Cord/Cable Connectors
Appendix B Power Cord/Cable Connectors Your notebook computer features a universal power supply you can use worldwide. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA and Canada UL approved CSA approved Australia AS approved...
Page 217: Glossary
Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this user’s guide. BIOS CD-ROM CD-RW CMOS COM1 COM2 DIMM alternating current basic input/output system bits per second compact disc compact disc read-only memory compact disc rewrite memory...
Page 218 Glossary DSTN DVD-ROM digital versatile (or video) disc read-only memory EPROM HTML IEEE LPT1 MIDI PCMCIA SCSI disk operating system dots per inch dual supertwist nematic digital versatile (or video) disc enhanced capabilities port erasable programmable read-only memory file allocation table Federal Communications Commission gigabyte hard disk drive...
Page 219 SDRAM SRAM SVGA Terms The following terms may appear in this user’s guide. active-matrix display — A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as a “TFT display,” in its simplest form there is one thin film transistor (TFT) for each cell.
Page 220 Glossary baud rate — The speed at which a communication device, such as a printer or modem, transmits information. Baud rate is the number of signal changes per second (not necessarily the same as bits per second). See also bits per second. BIOS (basic input/output system) —...
Page 221 central processing unit (CPU) — The chip that functions as the “brain” of the computer. It takes information from outside sources, such as memory or keyboard input, processes the information, and sends the results to another device that uses the information. character —...
Page 222 Glossary device — A component attached to the computer. Devices may be external (outside the computer’s case) or internal (inside the computer’s case). Printers, disk drives, and modems are examples of devices. device driver — A program (called a “driver”) that permits a computer to communicate with a device.
Page 223 double-density diskette — A 3.5-inch diskette that can hold up to 720 KB of information (half the capacity of a high-density diskette). See also diskette, high-density diskette. download — (1) In communications, to receive a file from another computer through a modem or network. (2) To send font data from the computer to a printer.
Page 224 — The physical components of a computer system. Compare software. Hibernation — A feature of many Toshiba notebook computers that saves to the hard disk the current state of your work, including all open files and programs, when you turn the computer off. When you turn on the computer again, your work is returned to the same state it was when the computer was turned off.
Page 225 hot key — (1) A feature in which certain keys in combination with the key can set system options or control system parameters, such as the battery save mode. (2) A key or combination of keys that activates a memory resident program. hot swapping —...
Page 226 Glossary local area network — See LAN. logical drive — A section of a disk that is recognized by the operating system as a separate disk drive. A system’s logical drives may differ from its physical drives. For example, a single hard disk drive may be partitioned into two or more logical drives.
Page 227 non-system disk — A disk for storing programs and data that cannot be used to start the computer. Compare system disk. online — Available through the computer. Online may refer to information being read from your own computer’s hard disk, such as online documentation or online Help, or to information coming from another company on a company network or the Internet.
Page 228 Glossary port — A socket on the computer where you plug in a cable for connection to a network or a peripheral device. processor — See central processing unit (CPU). program — A set of instructions that can be executed by a computer. The general classes of programs (also called software) are operating system, application, and utility.
Page 229 “greater than” sign) indicating where users are to enter commands. Toshiba tablet pen — The writing instrument used with the tablet. It is stored on the left side of the computer. TFT display — See active-matrix display.
Page 230 Glossary utility — A computer program designed to perform a narrowly focused operation or solve a specific problem. Utilities are often related to computer system management. Web — See World Wide Web. Wi-Fi — A registered trademark term of the Wi-Fi for Wireless Fidelity, and is another term for the communication protocol to permit an Ethernet connection using wireless communication components.
Page 231: Index
178 notification 102 power plan 208 power plan hot key 105 real-time clock (RTC) 96 removing 106 BIOS Setup see Toshiba Hardware Setup button power 47 start 115 character keys 85 charging the battery 44 checking device properties 176...
Page 232 Index not accessing disk drives 171 running on battery power 95 setting up 40 warning resume failure message computer lock 82 computing tips 83 connecting to a power source 42 control buttons 64 Ctrl keys 86 desktop creating new icon 114 major features 114 desktop exploration 113 desktop icons 114...
Page 233 hardware conflicts 175 resolving 176 headphones using 121 Help and Support Windows® 175 Hibernation mode 70 configuring 74 starting again from 76 hot key display brightness 212 display modes 211 Hibernation mode 210 instant security 206 keyboard overlays 215 power plan 208 Sleep mode 209 volume mute 205 zooming 214...
Page 234 181 checking device properties 176 computer hangs when PC Card inserted 186 computer will not power up 170 contacting Toshiba 197 corrupted/damaged data files 183 Device Manager 176 disk drive is slow 182 display is blank 180...
Page 235 faulty memory 177 hardware conflict 175 high-pitched noise 185 Internet bookmarked site not found 174 Internet connection is slow 174 keyboard not responding 171 missing files/trouble accessing a disk 182 no sound 184 non-system disk or disk error 172 PC Card 185 checklist 185 error occurs 186 hot swapping fails 186...
Page 236 79 Taskbar 115 television adjusting display 66 Toshiba registering computer 41 worldwide offices 199 TOSHIBA Assist 128 Toshiba Hardware Setup 144 Toshiba online resources 94 Toshiba tablet pen 123 using 124 Toshiba utilities 127 traveling tips 112 troubleshooting DVD player...

This manual is also suitable for:

R400-s4831 R400-s4833 R400-s4931 Portege r405 series Portege r400 series Portege r400-100 ... Show all

Toshiba R400-S4832 User Manual

Chapter 1: Getting Started

Chapter 2: Learning the Basics

Chapter 3: Mobile Computing

Chapter 4: Exploring Your Computer's Features

Chapter 5: Toshiba Utilities

Chapter 6: If Something Goes Wrong

Appendix A: Hot Keys

Appendix B: Power Cord/Cable Connectors

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Summary of Contents for Toshiba R400-S4832