Page 1 Satellite Pro User’s Guide If you need assistance: Toshiba’s Support Web site pcsupport.toshiba.com Toshiba Global Support Centre Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see page 160 in this guide.
Page 2 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA,...
Page 3 Only Peripherals complying with the FCC Class B limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer's ports.
Page 4: Industry Canada Requirement
This device must accept any interference received, including interference that may cause undesired operation. Contact either: Toshiba’s Support Web site at pcsupport.toshiba.com. Or call the Toshiba Global Support Centre: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 Industry Canada Requirement This Class B digital apparatus complies with Canadian ICES-003.
Page 5: Telephone Company Procedures
Toshiba Corporation, Toshiba America Information Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Support Centre within the United States at (800) 457-7777 or Outside the United States at (949) 859-4273. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Page 6 Alarm Equipment If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. Instructions for IC CS-03 Certified Equipment NOTICE: The Industry Canada label identifies certified equipment.
Page 7: Wireless Interoperability
Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: The IEEE 802.11 Standard on Wireless LANs (Revision A/B/G), as defined and approved by the Institute of Electrical and Electronics Engineers.
Page 8: Regulatory Information
The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Page 9 The above Caution information applies to products that operate with an 802.11a device. EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: This product is carrying the CE-Mark in accordance with the related European Directives. The party responsible for CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss, Germany.
Page 10 This Directive applies to EU member countries only and does not apply to end users in other countries such as the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life strategies for our products.
Page 11 2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations.
Page 12: Device Authorization
The interference range of this equipment is less than 40m. 2,400 MHz to 2,483.5 MHz. It is possible to avoid the band of mobile object identification systems. 3. TOSHIBA Direct PC Monday – Friday: 10:00 – 17:00 Toll Free Tel: 0120-15-1048...
Page 13: Radio Approvals For Wireless Devices
Radio Approvals for Wireless Devices NOTE The following information is dependent on what type of wireless device is in your computer. Not all devices are available on all models. Approved Countries/Regions for use for the Atheros AR5BXB72 2.4 + 5GHz 11n minicard This equipment is approved to the radio standard by the countries/regions in the following table.
Page 14 Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ For private usage outside buildings across public grounds over less than Belgique: 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is required for private usage outside buildings across public grounds over more than 300m.
Page 15 Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries European Community Countries Austria Belgium, France, Switzerland/Liechtenstein Denmark, Finland, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Sweden, UK Iceland, Spain O: allowed x: forbidden To remain in conformance with European spectrum usage laws for Wireless LAN operation, the above 2.4 GHz and 5 GHz channel limitations apply.
Page 16 Approved Countries/Regions for use for the Atheros AR5BXB63 11g minicard This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. NOTE This device works on passive scan only. A peer-to-peer mode is not available in 802.11a and Turbo Mode.
Page 17 Approved Countries/Regions for the Realtek This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Austria Bangladesh Bosnia and Herzegovina Canada Colombia Cyprus Ecuador...
Page 18 Approved Countries/Regions for use for the ® Intel PRO/Wireless 3945ABG Network Connection This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. NOTE An adhoc mode is available in Ch1-Ch11(802.11b/g), An Infrastructure mode is available in Ch1-Ch11 (802.11b/g)
Page 19 11a, 11b, 11g and 11n wireless are based on IEEE 802.11a, 802.11b, 802.11g and 802.11n respectively. The IEEE 802.11n specification has not been finalized and is currently in draft release. The TOSHIBA 11a/b/g/n Wireless LAN Adapters are based on the Draft Release, Version 1.0, of the IEEE 802.11n specification.
Page 20: Bluetooth Wireless Technology Interoperability
Always use Bluetooth cards from TOSHIBA in order to enable wireless networks over two or more (up to a total of seven) TOSHIBA portable computers using these cards. Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or pcsupport.toshiba.com in the United States for...
Page 21: Bluetooth Wireless Technology And Your Health
Approved Countries/Regions for use (Bluetooth technology) ® Bluetooth Card from Toshiba equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Argentina Belgium...
Page 22: Regulatory Statements
The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized.
Page 23 2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations.
Page 24 This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is impossible to avoid the band of mobile object identification systems. 3. TOSHIBA Direct PC Monday – Friday: 10:00 – 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850...
Page 25 (Sample shown below. Location of the label and manufacturing information may vary.) Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.
Page 26 EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING. TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL.
Page 27 Card is a trademark of Fuji Photo Film, Co., Ltd. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners.
Page 28: Table Of Contents
Keeping yourself comfortable ...41 Precautions...41 Important information on your computer’s Setting up your computer ...43 Setting up your software...44 Registering your computer with Toshiba ...45 Adding optional external devices...45 Connecting to a power source ...46 Charging the main battery...48 cooling fan ...43...
Page 29 Using the computer for the first time ...49 Opening the display panel ...49 Your computer’s features and specifications ...50 Turning on the power ...50 Adding memory (optional) ...51 Installing a memory module ...52 Removing a memory module...58 Checking total memory ...59 Hard Drive Recovery Utilities ...60 Creating Recovery DVDs...60 Hard Disk Drive Recovery options ...61...
Page 30 Playing an audio CD...100 Playing optical media ...100 Recording optical media ...101 Removing a disc with the computer on...101 Removing a disc with the computer off ...102 Caring for optical discs ...102 Toshiba’s online resources ...102 keyboard ...88 ® keys ...89 field...93 ®...
Page 31 Chapter 3: Mobile Computing...103 Toshiba’s energy-saver design...103 Running the computer on battery power ...104 Battery Notice ...104 Power management ...105 Using additional batteries ...105 Charging batteries...105 Charging the main battery...106 Charging the RTC battery...106 Monitoring main battery power...107 Determining remaining battery power...108 What to do when the main battery runs low ...109...
Page 32 Using an instant password...141 Using a supervisor password...142 Using a user password ...143 Deleting a user password...144 TOSHIBA PC Diagnostic Tool Utility...145 TOSHIBA SD™ Memory Card Format Utility ...146 Mouse Utility ...147 TOSHIBA Hardware Setup...148 TOSHIBA Zooming Utility...152 TOSHIBA Button Support...153 CD/DVD Drive Acoustic Silencer ...154...
Page 33 Wireless networking problems ...179 DVD operating problems...182 Develop good computing habits ...183 Data and system configuration backup in the If you need further assistance...188 Before you contact Toshiba ...188 Contacting Toshiba ...189 Other Toshiba Internet Web sites...189 Toshiba’s worldwide offices...190 ®...
Page 34 Contents Appendix A: Hot Keys/TOSHIBA Cards...192 Hot Key Cards ...192 Using the Hot Key Cards ...193 Application Cards...194 Using the Application Cards...195 Card Case...195 Hot key functions ...196 Volume Mute ...196 Lock (Instant security) ...197 Power plan ...198 Sleep mode ...199 Hibernation mode ...200...
Page 35: Introduction
You can wake the computer from Sleep mode by pressing the power button. See the “Mobile Computing” section of the Toshiba User’s Guide for more information on using power management settings to...
Page 36 (RoHS), which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers’ commitment to meeting RoHS requirements by conducting component sampling inspections during the product design approval process.
Page 37: This Guide
Toshiba’s Web site at pcsupport.toshiba.com. While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all subject to change without notice.
Page 38: Safety Icons
Introduction Safety icons Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
Page 39: Other Documentation
To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com. If you have a problem or need to contact Toshiba, see Goes Wrong” on page Introduction Other documentation warranty.toshiba.com...
Page 40: Chapter 1: Getting Started
Chapter 1 Getting Started This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. The “Instruction Manual for Safety and Comfort,” that is shipped with your computer, contains important safety information.
Page 41: Keeping Yourself Comfortable
Extreme heat, cold, or humidity. Liquids and corrosive chemicals. Keeping yourself comfortable The Toshiba Instruction Manual for Safety and Comfort, included with your computer, contains helpful information for setting up your work environment and tips for working comfortably throughout the day.
Page 42 Getting Started Selecting a place to work Read the “Avoid extended contact between computer base/palm rest and skin” section in the “Instruction Manual for Safety and Comfort” that is shipped with your computer. Never place a heavy object on the computer and be careful not to drop a heavy object onto the computer.
Page 43: Important Information On Your Computer's Cooling Fan
Important information on your computer’s cooling fan Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode).
Page 44: Setting Up Your Software
Getting Started Setting up your computer NOTE Please handle your computer carefully to avoid scratching or damaging the surface. Setting up your software When you turn on the computer for the first time, do not turn off the power again until the operating system has loaded completely. NOTE The names of windows displayed, and the order in which windows appear, may vary according to your software setup choices.
Page 45: Registering Your Computer With Toshiba
Product registration can be completed by either double-clicking the Toshiba Registration icon on your desktop or by visiting the Toshiba Web site at www.register.toshiba.com. Failure to complete Product Registration will not diminish Customer rights under the Toshiba standard limited Warranty.
Page 46: Connecting To A Power Source
TOSHIBA Battery Charger (that may have been provided with your computer), or use AC adaptors and battery chargers specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor or Battery Charger could cause fire or damage to the computer possibly resulting in serious injury.
Page 47 To connect AC power to the computer: Connect the power cord/cable to the AC adaptor. (Sample Illustration) Connecting the power cord/cable to the AC adaptor Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm.
Page 48: Charging The Main Battery
Getting Started Charging the main battery The computer’s main battery light gives you an indication of the main battery’s current charge: Glows amber while the main battery is being charged (AC adaptor connected) Glows green when the main battery is fully charged Is unlit when the main battery has discharged, the battery is not charging, or the AC adaptor is not plugged into the computer or AC outlet...
Page 49: Using The Computer For The First Time
NOTE Battery life and charge time may vary depending on the applications, power management settings, and features used. Using the computer for the first time The computer is now ready for you to turn it on and begin using it. Opening the display panel Facing the front of the computer, locate the center of the display panel.
Page 50: Your Computer's Features And Specifications
Getting Started Using the computer for the first time Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high- precision technology.
Page 51: Adding Memory (Optional)
You may want to increase the computer’s memory if you use complex software or process large amounts of data. NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See Getting Started Adding memory (optional)
Page 52: Installing A Memory Module
Getting Started Adding memory (optional) Installing a memory module Memory modules can be installed in the memory module slots on the base of the computer. You will need a small Phillips screwdriver for this procedure. If the computer has been running recently, the memory module may be hot.
Page 53 If the computer is on, begin at step 1; otherwise, skip to step 3. Click Start, and then click the arrow next to the lock button in the lower-right corner of the Start menu. The Shut Down menu appears. Start (Sample Image) Shut Down menu Click Shut Down.
Page 54 Getting Started Adding memory (optional) Using a small Phillips screwdriver, loosen the captive screws that secure the memory module slot cover. (Sample Illustration) Removing the memory module slot cover Remove the memory module slot cover. Place the screws and the cover in a safe place so that you can retrieve them later.
Page 55 NOTE If your system has the memory modules stacked on top of one another, you must remove the top module first before removing/installing the bottom module. NOTE For this model Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A.
Page 56 Getting Started Adding memory (optional) Firmly press the memory module into the memory slot’s socket at approximately a 30-degree angle (to the horizontal surface of the computer). (Sample Illustration) Inserting the memory module into the socket Once the module’s connector is fully inserted into the socket, press downward on the top edge of the module to seat the module into the latches at the sides of the socket.
Page 57 (Sample Illustration) Inserting the memory module into the slot NOTE For this model Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A. Replace the memory module slot cover and secure it using the screws.
Page 58: Removing A Memory Module
Getting Started Adding memory (optional) Removing a memory module If you need to remove a memory module: Complete steps page 52 to shut down the computer and open the memory module slot cover. Do not try to remove a memory module with the computer turned on. You can damage the computer and the memory module.
Page 59: Checking Total Memory
Gently lift the memory module to a 30-degree angle and slide it out of the slot. (Sample Illustration) Removing the memory module Replace the memory module slot cover and secure it using the screws. Re-insert the main battery. For more information on inserting the main battery, see Turn the computer right side up.
Page 60: Hard Drive Recovery Utilities
Getting Started Hard Drive Recovery Utilities If the computer does not recognize the memory configuration, turn off the computer and remove the memory module slot cover (complete steps and then check that the module is inserted completely into the socket and lined up squarely with the socket latches. NOTE From time to time, Windows “Windows...
Page 61: Hard Disk Drive Recovery Options
DVDs to copy the hard drive recovery. If your optical disc drive is not writable, contact Toshiba Customer Support to obtain the Recovery media for your system. The Toshiba Global Support Centre in the United States is (800) 457-7777, outside the United States it is (949) 859-4273. To create recovery DVDs:...
Page 62 Press and hold the powering on the computer. When the computer powers on, the Toshiba Recovery Wizard screen displays. (Sample Image) Toshiba Recovery Wizard screen Select one of the options, and then click Next. The options are: Recovery of Factory Default Software...
Page 63 Be sure to save your work to external media first. On the Toshiba Recovery Wizard screen, select Recovery of Factory Default Software, and then click Next. The Recovery of Factory Default Software screen appears.
Page 64 The Recovery Wizard allows you to delete all data and partitions from the hard disk. To delete the data and partitions from your hard disk: On the Toshiba Recovery Wizard screen, select Erase the hard disk, and then click Next. The next screen lists the two methods you can choose: Delete all data and partitions from the hard disk—This...
Page 65 To recover only your C: drive: On the Toshiba Recovery Wizard Screen, select Recovery of Factory Default Software, and then click Next. Select Recover without changing the hard drive partitions.
Page 66: Hard Disk Drive Recovery Using The Recovery Media
When the initial screen displays, press The boot menu appears. Using the arrow keys, select the DVD option and press The system will boot up to the Toshiba Recovery Wizard screen. Please refer to page 61, to explain the available recovery options.
Page 67: Installing Drivers And Applications
Highlight the hard disk drive in the Volume list to display its status in the lower portion of the screen. Installing drivers and applications The Toshiba Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications:...
Page 68: Scrolling With The Touchpad
Getting Started Using the TouchPad™ NOTE Because the TouchPad is much smaller than the display screen, moving your cursor across the screen often means having to move your finger several times across the TouchPad in the preferred direction. Once you have positioned your cursor, you can click it into place by either double-tapping the TouchPad or clicking the control buttons.
Page 69: Using External Display Devices
Using external display devices Your computer comes with a built-in display, but you can also connect an external display device to an available video port. Connecting an external monitor or projector You can easily attach an external monitor or projector to your computer if you need a larger screen.
Page 70: Adjusting The Quality Of The External Display
Getting Started Using an external keyboard LCD—Internal display only LCD + CRT—Internal display and external monitor simultaneously CRT—External monitor only LCD + CRT Multi Monitor—Internal display and external monitor, with one acting as the primary display and the other as an extended desktop Swap—Switch primary display between internal display and external monitor when using extended desktop (Sample Image) Display options window...
Page 71: Connecting A Printer
Connecting a printer NOTE Your printer documentation may require you to install the printer software before physically connecting the printer to your computer. If you do not install the software as instructed by the printer manufacturer, the printer may not function correctly. Read the documentation that came with your printer.
Page 72: Connecting An Optional External Diskette Drive
Getting Started Connecting an optional external diskette drive Click Start, Control Panel, Hardware and Sound, and then under Printers, click Add a printer. The Add Printer Wizard appears. (Sample Image) Add Printer Wizard Follow the on-screen instructions to set up your printer. Connecting an optional external diskette drive Some operations, such as creating a password service diskette, require a diskette drive designed for use with 3.5-inch diskettes.
Page 73: Turning Off The Computer
To connect an optional external USB diskette drive, connect the cable to one of the computer’s USB ports. (Sample Illustration) Connecting an drive Turning off the computer Pressing the power button before shutting down the Windows operating system could cause you to lose your work. Make sure the system indicator panel’s storage drive light and the drive-in-use light are off.
Page 74 Getting Started Turning off the computer TECHNICAL NOTE: Before using the Shut Down option to turn off your computer, save your files and make sure all disk/disc activity lights are off. If you change your mind and decide to continue working after all, wait a few seconds before turning the computer on again.
Page 75 Sleep mode The Sleep command places the computer into a power-saving mode. Sleep saves the current state of the computer to memory so that, when you restart the computer, you can continue working from where you left off. NOTE After your computer sleeps for an extended period of time, the ®...
Page 76: Using The Shut Down Command
Getting Started Turning off the computer Using the Shut Down command The Shut down command completely shuts down the computer without saving your work or the current state of the computer. This command closes all open programs, shuts down the operating system, and then turns off your computer.
Page 77 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen Click Power buttons and lid to display the actions that you can configure. Select the options you want from the drop-down lists. NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC...
Page 78: Using And Configuring Hibernation Mode
Getting Started Turning off the computer Once the computer is configured, you can turn it off by either pressing the power button or closing the display panel, depending on the options set. Restarting your computer To start the computer up again, press the power button until the on/off light glows green.
Page 79 Click Start, Control Panel, System and Maintenance, and then Power Options. The Power Options window appears. Click Change plan settings under the power plan to be customized. The Edit Plan Settings window appears. Click Change advanced power settings. The Advanced settings tab of the Power Options window appears.
Page 80: Using And Configuring Sleep Mode
Getting Started Turning off the computer Power button action Set this option to Hibernate if you want the computer to go into Hibernation mode when you press the power button. Start menu power button Set this option to Hibernate if you want the computer to go into Hibernation mode when you click the power button in the Start menu.
Page 81 Click Sleep. The computer saves the status of all open programs and files to the memory, turns off the display, and enters into a low-power mode. The on/off light blinks amber indicating the computer is in Sleep mode. Configuring Sleep mode options You can place the computer into Sleep mode by either pressing the power button or closing the display panel.
Page 82 Getting Started Turning off the computer Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen Click Power buttons and lid to display the actions that you can configure.
Page 83: Closing The Display Panel
Click Apply. Click OK. Once the computer is configured, you can place it into Sleep mode by either pressing the power button or closing the display panel, depending on the Sleep options set. Starting again from Sleep mode To start up the computer from Sleep mode, press the power button until the on/off light glows green.
Page 84: Cleaning The Computer
You may want to secure your computer to a heavy object such as your desk. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: Wrap the cable through or around some part of a heavy object.
Page 85 Insert the cable’s locking end into the security lock slot on your computer, then engage the locking device. The computer is now securely locked. (Sample Illustration) Attaching security lock cable Getting Started Caring for your computer...
Page 86: Chapter 2: Learning The Basics
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the internal storage drive. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.
Page 87 Back up your files to disks (or other removable media) on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the data on it unless you have a separate backup copy.
Page 88: Using The Keyboard
Learning the Basics Using the keyboard Using the keyboard Your computer’s keyboard contains character keys, control keys, function keys, and special Windows functionality of a full-size keyboard. (Sample Illustration) Keyboard Character keys Typing with the character keys is very much like typing on a typewriter, except that: The space bar creates a space character instead of just passing over an area of the page.
Page 89: Ctrl, Fn, And Alt Keys
Ctrl, Fn, and Alt keys (Sample Illustration) Ctrl, Fn, and Alt keys Ctrl , and program you are using. For more information, see your program documentation. Function keys The function keys (not to be confused with the keys at the top of the keyboard. (Sample Illustration) Function keys through programmed functions when pressed.
Page 90: Overlay Keys
Learning the Basics Using the keyboard Overlay keys The keys with gray numbers and symbols on the front of them form the numeric and cursor overlay. This overlay lets you enter numeric data or control the cursor as you would using the 10-key keypad on a desktop computer’s keyboard.
Page 91: Starting A Program
Starting a program The easiest way to start a program is to double-click the name of the file that contains the information you want to work on. To find the file, use the Start menu or Windows If you prefer to open the program first, you have four options. You can: Double-click the icon for the program on your desktop Use the Start menu Use Windows...
Page 92: Starting A Program From Windows Explorer
Learning the Basics Starting a program Starting a program from Windows If a program is not listed in the All Programs menu, you can start it from Windows your computer’s contents as a hierarchy or “tree.” You can easily see the contents of each drive and folder on your computer. To use this method, you should know the file name and location of the program’s executable file (this file ends with .exe).
Page 93: Starting A Program Using The Start Search Field
Starting a program using the Start Search field This example uses the Start menu’s Start Search field to start WordPad: Click Start to display the Start menu. The Start Search field appears at the bottom of the Start menu. Start Search field (Sample Image) Start Search field in Start menu...
Page 94 Learning the Basics Saving your work Saving files In your Windows Click Browse folders. If you are working with a document that already has a file name, this is all you need to do. If you created a new document, your program displays a Save As dialog box.
Page 95: Printing Your Work
File names The Windows contain up to 260 characters and can include spaces. Some applications do not support long file names and require file names limited to no more than eight characters. You may use all the letters, numbers, and other characters on the keyboard, except for these characters: \ / ? : * "...
Page 96: Backing Up Your Work
Learning the Basics Backing up your work In your Windows The program displays a Print dialog box. (Sample Image) Print dialog box Specify the print parameters. For example, the range of pages and number of copies to print. Click Print. Backing up your work Back up all the files you create in case something happens to your computer.
Page 97: Restoring Your Work
Restoring your work To restore information from your backup media to your internal storage drive, use the Restore page in the backup program. Look in the online Help or your operating system documentation for information on restoring files. TECHNICAL NOTE: When restoring files, the backup program prompts you if you try to overwrite a file that already exists on the internal storage drive.
Page 98: Optical Drive Components
Learning the Basics Using the optical drive Optical drive components The optical drive is located on the side of the computer. Your optical drive may look like this: Drive in-use indicator light Eject button Manual eject hole (Sample Illustration) Optical drive Drive in-use indicator light—Indicates when the drive is in use.
Page 99 Grasp the tray and pull it fully open. (Sample Illustration) Drive tray fully extended Hold the disc by its edges and check that it is free of dust. If the disc is dusty, clean it as described in discs” on page 102.
Page 100: Playing An Audio Cd
If you insert the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. Push the disc tray in by pressing gently on the center of the tray until it clicks into place.
Page 101: Recording Optical Media
Due to manufacturing and quality variations in third party optical media (e.g., CD or DVD) or optical media players/recorders, in certain cases, your Toshiba optical drive may not record on certain optical media that bear the applicable logo, or play back optical media recorded by other computers or optical media recorders.
Page 102: Removing A Disc With The Computer Off
Toshiba’s online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades.
Page 103: Chapter 3: Mobile Computing
It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you...
Page 104: Running The Computer On Battery Power
This is normal for all batteries. To purchase a new battery pack, see the accessories information included with your computer or visit the Toshiba Web site at accessories.toshiba.com. Use only batteries designed to work with your Toshiba computer.
Page 105: Power Management
Never leave batteries in the battery charger for more than a week at a time. Doing so may reduce the potential charge of the battery. Always use the battery charger specified by Toshiba. You can order a Toshiba battery charger from Toshiba’s Web site at accessories.toshiba.com.
Page 106: Charging The Main Battery
Mobile Computing Charging batteries Charging the main battery To charge the main battery while it is in your computer, plug the computer into a live electrical outlet. The battery charges whether the computer is on or off. TECHNICAL NOTE: The recharging of the battery cannot occur when your computer is using all of the power provided by the AC adaptor to run applications, features, and devices.
Page 107: Monitoring Main Battery Power
If the RTC battery is low, the real-time clock and calendar may display the incorrect time and date, or stop working. To recharge the RTC battery, plug the computer into a live electrical outlet and leave the computer powered on for 24 hours. NOTE It is seldom necessary to charge the RTC battery because it charges while the computer is on.
Page 108: Determining Remaining Battery Power
Mobile Computing Monitoring main battery power HINT: Be careful not to confuse the battery light ( ), and the power button light (near the upper-left corner of the keyboard). When the on/off light or power button light flashes amber, it indicates that the system is suspended (using the Windows operating system Sleep command).
Page 109: What To Do When The Main Battery Runs Low
Highlight the power icon in the Notification Area. A pop-up message displays the remaining battery power as a percentage. With repeated discharges and recharges, the battery’s capacity gradually decreases. A frequently used older battery does not power the computer for as long as a new battery, even when both are fully charged.
Page 110: Conserving Battery Power
Mobile Computing Monitoring main battery power To change the default notification settings: Click Start, Control Panel, Mobile PC, and then Power Options. The Power Options window appears. Click Change plan settings under the power plan to be customized. The Edit Plan Settings window appears. Click Change advanced power settings.
Page 111: Power Plans
Enable Sleep or Hibernation, which saves power when you turn off the computer and turn it back on again Use the Windows These power-saving options control the way in which the computer is configured. By using them, you can increase the length of time you can use the computer before you need to recharge the battery.
Page 112: Using A Hot Key To Set The Power Plan
Mobile Computing Monitoring main battery power To edit a plan or to edit advanced settings, continue to the following NOTE steps. Click Change Plan Settings to choose the plan you want to edit. This screen allows you to change basic settings. Click Change Advanced Settings to access settings for battery notification levels, internal storage drive power save time, etc.
Page 113: Changing The Main Battery
While continuing to press desired Power Plan. The Power Plan options are: Balanced, Power Saver, and High Performance. Release the The hot key card disappears. You are now in the selected mode. Changing the main battery When your main battery has run out of power, you have two options: plug in the AC adaptor or install a charged main battery.
Page 114 Mobile Computing Changing the main battery Slide the battery release lock to the unlocked position. (Sample Illustration) Unlocking the battery release lock Slide the battery release latch to release the battery. Pull the discharged battery out of the computer. (Sample Illustration) Removing the battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately.
Page 115: Inserting A Charged Battery
Inserting a charged battery To insert a battery: Wipe the terminals of the charged battery with a clean cloth to ensure a good connection. Insert the charged battery into the slot until the latch clicks. The battery pack has been designed so that you cannot install it with reverse polarity.
Page 116: Taking Care Of Your Battery
If a battery is leaking or damaged, replace it immediately. Use protective gloves when handling a damaged battery. To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com. A reverse polarity condition should be avoided with all batteries.
Page 117: Maintaining Your Battery
Maintaining your battery Fully discharging your battery pack will allow better accuracy of the battery meter. To fully discharge your battery pack: Periodically, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges.
Page 118 If you cannot find the information you need elsewhere, call Toshiba at: (800) 457-7777. In addition, Toshiba’s recycling initiatives include recycling programs, events and consumer promotions. For details, visit www.ToshibaDirect.com, select Recycling &...
Page 119: Traveling Tips
Never leave your computer on a sunny ledge or in a place where it could get wet or covered in dust. Always travel with the computer in a carrying case. Toshiba offers a choice of carrying cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs.
Page 120: Chapter 4: Exploring Your Computer's Features
Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your computer. Exploring the desktop The desktop is the launching pad for everything you can do in the ® Windows operating system. You use its features to start programs, find documents, set up system components, and perform most other computing tasks.
Page 121: Finding Your Way Around The Desktop
Finding your way around the desktop Your computer’s desktop includes several standard features: icons, Start button, Taskbar, Notification Area, and background pattern. Icons Start button (Sample Image) Windows Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking the icon.
Page 122 Exploring Your Computer’s Features Exploring the desktop Your desktop may contain other icons depending on your configuration. See Windows information on each icon and how to use it. Start button You use the Start button to: Start programs Open documents Adjust system settings Find files Access Windows...
Page 123: Setting Up For Communications
Setting up for communications To connect to the Internet, use an online service, or communicate across the telephone lines with another computer, you need: A browser or communications program An Internet Service Provider (ISP) or online service if you plan to use the Internet A way to connect to the ISP (for example modem/ ®...
Page 124: Connecting A Modem To A Telephone Line
For specific information about connecting to a LAN or WAN, consult your network administrator. Send a fax directly from your computer For more detailed information regarding your computer’s modem, visit Toshiba’s Web site at accessories.toshiba.com. ® access. If your computer has ®...
Page 125 Before you can communicate using the modem, you need to connect it to a telephone line. Your computer’s built-in modem port provides an RJ-11 jack, allowing you to connect the modem to a standard voice-grade telephone line. Plug one end of a telephone cable (purchased separately) into the modem port on the side of the computer.
Page 126: An Overview Of Using The Internet
Exploring Your Computer’s Features An overview of using the Internet An overview of using the Internet The following sections give a quick introduction to the Internet and some of its exciting features, under these headings: The Internet The World Wide Web Internet Service Providers Connecting to the Internet Surfing the Internet...
Page 127: Connecting To The Internet
Connecting to the Internet To connect to the Internet, you need: A modem and telephone line, or a LAN connection A Web browser An Internet Service Provider (ISP) account Once you have established an ISP account, you can connect to the Internet.
Page 128: Uploading To, And Downloading Files From, The Internet
Exploring Your Computer’s Features Exploring audio features Internet chat rooms A chat room is a Web site that offers a place where people with similar interests and ideas communicate in real-time, one-on- one or in groups, by typing messages which are instantly viewed by others on their computer screens.
Page 129: Using External Speakers Or Headphones
Click Start, All Programs, Accessories, and then Sound Recorder. (Sample Image) Sound Recorder screen Click the Start Recording button. Speak normally into the microphone. When you have finished recording, click the Stop Recording button. The Save As dialog box appears. To save the file, type a file name, and then click Save.
Page 130: Web Camera
Exploring Your Computer’s Features Web Camera Web Camera (Available on certain models) Your computer may come with a built-in Web Camera. With this Web Camera you can do the following: Take pictures and record videos with your computer Chat with others and have them see you while using instant messaging (IM) programs Have video conference calls NOTE...
Page 131: Removing An Expresscard
Insert the ExpressCard. (Sample Illustration) Inserting an ExpressCard When the card is almost all the way into the slot, push firmly but gently to ensure a firm connection with the computer. Do not force the card into position. Removing an ExpressCard Prepare the card for removal by clicking the Safely Remove Hardware icon in the Notification Area and then selecting the card or device you want to remove.
Page 132: Using The Bridge Media Adapter Slot
PDAs, digital cameras, digital video camcorders, etc. The Bridge Media Adapter slot may also support other types of media. For a complete list of supported media, visit Toshiba’s Web site at accessories.toshiba.com. NOTE Do not use the Copy Disk function for this type of media. To copy...
Page 133: Removing Memory Media
Removing memory media Prepare the media for removal by clicking the Safely Remove Hardware icon in the Notification Area and then selecting the card or device you want to remove. If the system is unable to prepare the media for safe removal, a message will tell you to try again later.
Page 134: Chapter 5: Utilities
TOSHIBA Assist TOSHIBA Application Installer Supervisor password User password TOSHIBA PC Diagnostic Tool Utility TOSHIBA SD™ Memory Card Format Utility Mouse Utility TOSHIBA Hardware Setup TOSHIBA Zooming Utility TOSHIBA Button Support CD/DVD Drive Acoustic Silencer...
Page 135: Toshiba Assist
TOSHIBA Accessibility ConfigFree® TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access TOSHIBA Assist, do one of the following: Double-click the TOSHIBA Assist shortcut icon on the desktop.
Page 136: Connect
Utilities TOSHIBA Assist Connect The features available in this category are: ConfigFree Bluetooth Bluetooth (Sample Image) TOSHIBA Assist window – Connect tab ® Connectivity Doctor ® Settings ® Local COM Settings...
Page 137: Secure
Secure The features available in this category are: Supervisor password User password (Sample Image) TOSHIBA Assist window – Secure tab Utilities TOSHIBA Assist...
Page 138: Protect & Fix
Utilities TOSHIBA Assist Protect & Fix The features available in this category are: TOSHIBA PC Diagnostic Tool Utility (Sample Image) TOSHIBA Assist window – Protect & Fix tab...
Page 139: Optimize
The features available in this category are: TOSHIBA SD™ Memory Card Format Utility Mouse Utility TOSHIBA Hardware Setup TOSHIBA Zooming Utility TOSHIBA Button Support CD/DVD Drive Acoustic Silencer TOSHIBA Accessibility (Sample Image) TOSHIBA Assist window – Optimize tab Utilities TOSHIBA Assist...
Page 140: Toshiba Application Installer
Utilities TOSHIBA Application Installer TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: Double-click the TOSHIBA Application Installer icon on the Windows Click Next.
Page 141: Setting Passwords
When you set a password, you must enter the password before you can work on your computer again. Toshiba supports several types of passwords on your computer: An instant password—Secures your open programs and files when leaving the computer temporarily.
Page 142: Using A Supervisor Password
Toshiba is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer.
Page 143: Using A User Password
Toshiba is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer.
Page 144: Deleting A User Password
TOSHIBA Assist. The TOSHIBA Assist window appears. On the left side, click the Secure tab. Click the User Password icon. The Password tab of the TOSHIBA Hardware Setup window appears. (Sample Image) Password tab of Hardware Setup window Select Registered.
Page 145: Toshiba Pc Diagnostic Tool Utility
Refer to the online Help documentation within the application for additional help. NOTE The TOSHIBA PC Diagnostic Tool utility may show tests for features you do not have. This is normal and does not indicate a problem. To use the TOSHIBA PC Diagnostic Tool utility:...
Page 146: Toshiba Sd™ Memory Card Format Utility
This utility is used to format SD Adapter slot. To format an SD memory card using this utility: Click Start, All Programs, Toshiba, Utilities, and then SD Memory Card Format. The TOSHIBA SD Memory Card Format screen appears. (Sample Image) TOSHIBA SD Memory Card Format screen Select the drive corresponding to the SD memory card.
Page 147: Mouse Utility
To access the Mouse utility: Click Start, Control Panel, and then Mouse under Hardware and Sound, or click the Mouse icon in the Optimize tab of TOSHIBA The Mouse Properties screen appears. (Sample Image) Mouse Properties screen The settings you can change are divided into these categories:...
Page 148: Toshiba Hardware Setup
Windows system. To access it: Click Start, All Programs, Toshiba, Utilities, and then HWSetup, or click the TOSHIBA Hardware Setup icon in the Optimize tab of The TOSHIBA Hardware Setup screen appears. (Sample Image) TOSHIBA Hardware Setup screen – General tab...
Page 149 However, the “USB Sleep and Charge function” may not work with certain external devices even if they are compliant with the USB specification. In those cases, turn the power of the computer ON to charge the device. Utilities TOSHIBA Hardware Setup “Directing the...
Page 150 Utilities TOSHIBA Hardware Setup NOTE The “USB Sleep and Charge function” only works for compatible ports. When “USB Sleep and Charge function” is Enabled, USB bus power (DC 5V) will be supplied to compatible ports even when the power of the computer is turned OFF.
Page 151 Disabled. Changing the setting to Enabled enables the use of this function. To change the setting, launch TOSHIBA Hardware Setup and click on the USB tab. There are two modes, Mode-1 and Mode-2 in Enabled. For normal use, set the setting to Mode-1.
Page 152: Toshiba Zooming Utility
Adobe Acrobat Icons on the desktop To access the TOSHIBA Zooming Utility: Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Zooming Utility. The TOSHIBA Zooming Utility Properties screen appears. (Sample Image) TOSHIBA Zooming Utility Properties screen Select the desired option(s).
Page 153: Toshiba Button Support
To zoom in, hold down the down the key and press For more information about how to use the TOSHIBA Zooming Utility, right-click the click Help. TOSHIBA Button Support TOSHIBA Button Support allows you to customize the Mute and Media buttons. These buttons are located on the system control panel directly above the keyboard.
Page 154: Cd/Dvd Drive Acoustic Silencer
Click Silence Mode to make the drive run more slowly and quietly for listening to music or audio files on a CD. Click Normal Mode to run the drive at normal speed for transferring data. ® session. If you shut down, TOSHIBA Assist.
Page 155: Toshiba Accessibility
TOSHIBA Accessibility The TOSHIBA Accessibility utility allows you to use the create a hot key combination with one of the function keys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the press it once, release it, and then press a function key to activate the hot key function.
Page 156: Configfree
Click Start, All Programs, Toshiba, Networking, and then ConfigFree. Double-click the ConfigFree icon Press the TOSHIBA Assist button (if applicable to your system) to open the TOSHIBA Assist, and then click the ConfigFree icon. Click the ConfigFree icon then click the desired utility. ®...
Page 157: Configfree ® Utilities
NOTE If your computer is not connected to a network, the ConfigFree icon in the Notification Area is displayed with an “X.” ® ConfigFree Utilities Connectivity Doctor The Connectivity Doctor lets you analyze your network connections and fix network connection problems. Using Connectivity Doctor, you can view detailed network information by simply moving the mouse pointer.
Page 158 Utilities ConfigFree® Profile Settings The Profile Settings utility lets you save network settings in “profiles.” ConfigFree network settings and devices. You can switch network settings simply by selecting the profile with the desired settings. If you visit a client company occasionally, for example, you can set up a profile to match that environment and connect to the network.
Page 159 Click Open Settings. The ConfigFree Profile Settings window appears. (Sample Image) ConfigFree Profile Settings window Click Add to start the Create Profile Wizard. Utilities ConfigFree®...
Page 160: Chapter 6: If Something Goes Wrong
This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter.
Page 161: Problems When You Turn On The Computer
Click the Applications tab. If a program has stopped responding, the words “not responding” appear beside its name in the list. Select the program you want to close, then click End Task. Closing the failed program should allow you to continue working.
Page 162 If Something Goes Wrong Problems when you turn on the computer If you are using an AC adaptor, verify that the computer is receiving power from the external power source by looking at the AC power light. If the indicator is glowing, the computer is connected to a live external power source.
Page 163 Try turning the computer on again. If the computer starts normally, the AC adaptor may be defective and will need to be replaced (see the Toshiba Web site at accessories.toshiba.com). If the AC power light starts flashing, remove the battery, and continue with the steps below.
Page 164: The Windows Operating System Is Not Working
If Something Goes Wrong The Windows Verify that the AC adaptor is the correct unit for your computer model. The computer may not be able to start from an AC adaptor that is rated for less current (amperage) than the computer requires, even if the rated voltage is correct, and the plug fits correctly in the DC-IN socket.
Page 165: Internet Problems
The Windows Safe Mode with Command Prompt Enable Boot Logging Enable low-resolution video (640x480) Last Known Good Configuration (advanced) Directory Services Restore Mode Debugging Mode Disable automatic restart on system failure Disable Driver Signature Enforcement Start Windows When you highlight each option using the arrow keys, Windows displays information about each option at the bottom after Description.
Page 166: The Windows Operating System Can Help You
Click one of the options listed in the window and then follow the on-screen instructions. You can connect to Support Online by clicking Microsoft Customer Support or by going to Toshiba support at pcsupport.toshiba.com. Resolving a hardware conflict If you receive an error message telling you there is a device driver conflict or a general hardware problem, try using Windows and Support to troubleshoot the problem first.
Page 167: Fixing A Problem With Device Manager
The device most recently connected to the system is the one most likely to be causing a conflict. Resolving conflicts There are several things you can do to resolve hardware conflicts: Get the most recent drivers from the manufacturer. Disable the device. For an older device, remove it from the computer.
Page 168: Memory Problems
If Something Goes Wrong Resolving a hardware conflict The Resources tab, which lists resources assigned to the monitor, optional external optical drive, optional external diskette drive, and other power-using functions. This tab does not appear if the device is not using resources. The Driver tab, which displays the drivers being used by the device.
Page 169: Power And The Batteries
NOTE For this model Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A. Power and the batteries Your computer receives its power through the AC adaptor and power cord/cable or from the system batteries (battery, optional secondary battery, and real-time clock (RTC) battery).
Page 170: Keyboard Problems
After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. To purchase a new battery pack, see your accessories information included with your computer, or visit the Toshiba Web site at accessories.toshiba.com.
Page 171: Display Problems
Click Start, and then click the arrow next to the Lock button in the lower-right part of the Start menu. The Shut Down menu appears. Click Restart. The computer will restart and recognize the device. Display problems Here are some typical display problems and their solutions: The screen is blank.
Page 172 If Something Goes Wrong Resolving a hardware conflict The screen does not look right. You can change the display settings by clicking a blank area of the desktop with the secondary control button, then clicking Personalize. This opens the Personalization window. Click Windows Color and Appearance to choose the colors for the screen.
Page 173: Disk Or Internal Storage Drive Problems
the usage of the computer, the brightness of the screen will deteriorate. This is also an intrinsic characteristic of the screen technology. When the computer is operated on battery power, the screen will dim and you may not be able to increase the brightness of the screen while on battery power.
Page 174: Optical Drive Problems
If Something Goes Wrong Resolving a hardware conflict Your hard disk seems very slow. If you have been using your computer for a long time, your files may have become fragmented. Run Disk Defragmenter. To do this, click Start, All Programs, Accessories, System Tools, and then Disk Defragmenter.
Page 175 For more information regarding supported optical media formats, refer to the complete detail specifications for your computer at pcsupport.toshiba.com. If the problem is with an optical data disc, refer to the software’s documentation and check that the hardware configuration meets the program’s needs.
Page 176: Sound System Problems
If Something Goes Wrong Resolving a hardware conflict Sound system problems No sound is coming from the computer’s speakers. Adjust the volume control. Try pressing Fn + Esc Check that the volume control on the computer is turned up. If you are using external headphones or speakers, check that they are securely connected to your computer.
Page 177 Resolving ExpressCard Here are some common problems and their solutions: The slot appears to be dead. ExpressCards no longer work. Check the ExpressCard Click Start, Control Panel, System and Maintenance, and then Device Manager. Double-click the appropriate ExpressCard, which will be listed under one of the categories shown, for example: Disk drives, Network adapters, Other, etc.
Page 178: Printer Problems
If Something Goes Wrong Resolving a hardware conflict The system does not recognize your ExpressCard Refer to the ExpressCard Removing a malfunctioning card and reinstalling it can correct many problems. An ExpressCard Reinsert the card to make sure it is properly connected. If the card is attached to an external device, check that the connection is secure.
Page 179: Modem Problems
The other system may be busy or off line. Try making a test transmission to someone else. For more information regarding your system’s V.92 modem, visit the Toshiba Web site at pcsupport.toshiba.com. Wireless networking problems This section provides general troubleshooting tips for networking...
Page 180 To determine if your computer has an internal Wi-Fi the device list in Device Manager (part of the Windows Panel, Hardware and Sound). Some Toshiba models may have a Wireless antenna ON/OFF switch even though they do not have an...
Page 181 At the top-left of the Start menu, click command prompt. Enter IPCONFIG /ALL The IP address for each active network adapter will be displayed. Connect your computer directly to your router or broadband modem, by plugging a standard CAT5 Ethernet patch cable (sold separately) into your computer's RJ45 Ethernet port.
Page 182: Dvd Operating Problems
“Checking device properties” on page 167 on using Device Manager to view the optical drive properties. Check the Toshiba Web site for new information on optical drives and their operation. A blank screen appears while watching a DVD-ROM movie or title.
Page 183: Develop Good Computing Habits
Develop good computing habits Save your work frequently. You can never predict when your computer will lock, forcing you to close a program and lose unsaved changes. Many software programs build in an automatic backup, but you should not rely solely on this feature.
Page 184: Data And System Configuration Backup In The Windows
If Something Goes Wrong Develop good computing habits Data and system configuration backup in the Windows system The Windows for backing up your Windows and other important files. Take advantage of these features to protect yourself from much more difficult and time-consuming restoration procedures, and to safeguard your valuable data from loss.
Page 185 An external hard drive is recommended in case the internal storage drive fails. No additional software is required. Most of the optical drives built into recent Toshiba portable computer models can write to (or ‘burn’) as well as read from optical discs.
Page 186 If Something Goes Wrong Develop good computing habits Follow these steps to back up your computer or files to optical discs, or a storage drive: NOTE You cannot back up the computer while running on battery power. Connect the AC adaptor before continuing. Prepare your backup target by connecting it and/or inserting a blank optical disc in the drive.
Page 187 Have your factory Restore/Reconfiguration CD(s) on hand in case you need any files from them (available on certain models). Do not guess—follow directions carefully! It is often necessary to run an installation utility first—before connecting a new hardware item to the computer. If the device is connected first, it may be very difficult to complete the installation successfully.
Page 188: If You Need Further Assistance
For the detailed specifications for your computer, visit pcsupport.toshiba.com. Go to the Tech Support Center, select your particular model from the list and go to the Detailed Specifications for that model. For the number of a Toshiba dealer near you in the United States, call: (800) 457-7777.
Page 189: Contacting Toshiba
Toshiba’s Technical Support Web site For technical support, or to stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com Toshiba voice contact Before calling Toshiba, make sure you have: Your computer’s serial number...
Page 190: Toshiba's Worldwide Offices
Germany Japan Toshiba Corporation, PCO-IO 1-1, Shibaura 1-Chome Minato-Ku, Tokyo, 105-8001 Japan Mexico Toshiba de México S.A. de C.V. Sierra Candela No.111, 6to. Piso Col. Lomas de Chapultepec. CP 11000 Mexico, DF. United Kingdom Toshiba Information Systems (U.K) Ltd. Toshiba Court...
Page 191 United States Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm. If Something Goes Wrong Toshiba’s worldwide offices The Rest of Europe Toshiba Europe (I.E.) GmbH...
Page 192: Appendix A: Hot Keys/Toshiba Cards
Appendix A Hot Keys/TOSHIBA Cards Hot keys and TOSHIBA Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to set or modify the following system...
Page 193: Using The Hot Key Cards
To use the Hot Key Cards: Press and hold the The TOSHIBA Cards appear along the top of the screen. (Sample Image) Hot Key Card display Double-click the Card for the system function to be modified.
Page 194: Application Cards
TOSHIBA Zooming utility For more information, refer to Zooming Utility” on page Disc Creator utility This Application Card launches the TOSHIBA Disc Creator utility. TOSHIBA Hardware Setup utility For more information, refer to Hardware Setup” on page TOSHIBA Button Support utility For more information, refer to Support”...
Page 195: Using The Application Cards
Using the Application Cards To launch an application using the Application Cards: Press and hold the The TOSHIBA Cards display at the top of the screen. (Sample Image) TOSHIBA Card display Click the “stacked” card on the far right of the display. The Application Cards are hidden under this card.
Page 196: Hot Key Functions
Hot keys have a legend on the key indicating the option or feature the key controls. Volume Mute This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from the speakers or headphones.
Page 197: Lock (Instant Security)
Lock (Instant security) This TOSHIBA Card or hot key blanks the display. Selecting this Card or pressing the hot key displays the following options: (Sample Image) Security options hot key function activates instant security. The user Fn + F1 logon screen will appear and a user with a valid account will need to log back on to gain access to the computer.
Page 198: Power Plan
Hot Keys/TOSHIBA Cards Hot key functions Power plan This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. The properties of each power plan, and the power plans that are displayed by this function, are set in the Power Options window.
Page 199: Sleep Mode
Sleep mode This TOSHIBA Card or hot key places the computer into Sleep mode. For more information about Sleep mode, please see and configuring Sleep mode” on page Selecting this Card or pressing the hot key displays the following options:...
Page 200: Hibernation Mode
Hot Keys/TOSHIBA Cards Hot key functions Hibernation mode This TOSHIBA Card or hot key places the computer into Hibernation mode. If Hibernation mode is disabled, this hot key will not respond. For more information on Hibernation mode, see “Using and configuring Hibernation mode” on page...
Page 201: Output (Display Switch)
Output (Display switch) This TOSHIBA Card or hot key cycles through the power- on display options (only the first option is available when you do not have an external monitor attached) (the last option is available only if you are in Extended Display Mode).
Page 202: Display Brightness
To swap sides, select Swap Image Display. Display brightness This TOSHIBA Card decreases or increases the screen brightness. This hot key decreases the screen brightness. This hot key increases the screen brightness.
Page 203: Disabling Or Enabling Wireless Devices
Disabling or enabling wireless devices This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: Selecting this Card or pressing the hot key displays the following options: (Sample Image) Wireless communication options...
Page 204: Disabling Or Enabling The Touchpad
Hot Keys/TOSHIBA Cards Hot key functions Disabling or enabling the TouchPad™ This TOSHIBA Card or hot key enables/disables the TouchPad. For more information on using the TouchPad, see “Disabling or enabling the TouchPad™” on page Selecting this Card or pressing the hot key displays the...
Page 205: Zoom (Display Resolution)
Hot Keys/TOSHIBA Cards Hot key functions Zoom (Display resolution) This TOSHIBA Card or hot key switches screen resolution. Selecting this Card or pressing the hot key displays the following options: [Space bar] (Sample Image) Screen resolution options Cycle through the screen resolutions, then select the desired...
Page 206: Keyboard Hot Key Functions
This hot key turns the numeric overlay on and off. This hot key turns the scroll lock feature on and off. This hot key turns the TOSHIBA Zooming Utility to zoom-out. This hot key turns the TOSHIBA Zooming Utility to...
Page 207: Appendix B: Power Cord/Cable Connectors
Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA and Canada UL approved CSA approved Australia AS approved...
Page 208: Glossary
Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this user’s guide. BIOS CD-ROM CD-RW CMOS COM1 COM2 DIMM alternating current basic input/output system bits per second compact disc compact disc read-only memory compact disc rewrite memory...
Page 209 disk operating system dots per inch DSTN dual supertwist nematic digital versatile (or video) disc DVD-ROM digital versatile (or video) disc read-only memory enhanced capabilities port EPROM erasable programmable read-only memory file allocation table Federal Communications Commission gigabyte hard disk drive HTML Hypertext Markup Language IEEE...
Page 210 Glossary SDRAM SRAM SVGA Terms The following terms may appear in this user’s guide. active-matrix display — A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as a “TFT display,” in its simplest form there is one thin film transistor (TFT) for each cell.
Page 211 baud rate — The speed at which a communication device, such as a printer or modem, transmits information. Baud rate is the number of signal changes per second (not necessarily the same as bits per second). See also bits per second. BIOS (basic input/output system) —...
Page 212 Glossary central processing unit (CPU) — The chip that functions as the “brain” of the computer. It takes information from outside sources, such as memory or keyboard input, processes the information, and sends the results to another device that uses the information. character —...
Page 213 default — The setting selected by a program when the user does not specify an alternative setting. device — A component attached to the computer. Devices may be external (outside the computer’s case) or internal (inside the computer’s case). Printers, disk drives, and modems are examples of devices.
Page 214 Glossary double-click — To press and release the pointing device’s primary button rapidly twice without moving the pointing device. In the Windows button, unless otherwise stated. double-density diskette — A 3.5-inch diskette that can hold up to 720 KB of information (half the capacity of a high-density diskette). See also diskette, high-density diskette.
Page 215 file — A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document. file allocation table (FAT) — The section of an internal storage drive that keeps track of the location of stored files.
Page 216 Glossary Hibernation — A feature of many Toshiba computers that saves to the internal storage drive the current state of your work, including all open files and programs, when you turn the computer off. When you turn on the computer again, your work is returned to the same state it was when the computer was turned off.
Page 217 liquid crystal display (LCD) — A type of display that uses a liquid substance between two transparent electrode panels. When an electric current passes through the electrodes, the molecules in the liquid form a crystalline pattern that polarizes the light passing through it.
Page 218 Glossary network — A collection of computers and associated devices that are connected by communications facilities. A network allows you to share data and peripheral devices, such as printers, with other users and to exchange electronic mail. non-interlaced — A method of refreshing a computer screen, in which each pixel of every line is refreshed as the electron beam scans across and down the screen.
Page 219 Plug and Play — Generally, refers to the computer’s ability to automatically configure itself to work with peripheral devices. When capitalized, refers to a standard that, when followed by a device manufacturer, allows a computer to configure itself automatically to work with the device. pointing device —...
Page 220 Glossary RJ11 — A modular connector used on most U.S. telephone systems and direct-connect modems. The RJ11 connector is a 6-wire connector. ROM (read-only memory) — Non-volatile memory that can be read but not written to. Non-volatile here means that information in ROM remains whether or not the computer is receiving power.
Page 221 universal serial bus (USB) — USB is a serial bus that supports a data transfer rate of up to 480 Mbps (480 million bits per second). USB can connect up to 127 peripheral devices through a single all- purpose USB port. USB allows hot swapping of peripherals. See also bus, hot swapping, serial.
Page 222: Index
169 notifications 109 power plan 198 power plan hot key 112 real-time clock (RTC) 104 removing 113 BIOS Setup see TOSHIBA Hardware Setup Bridge Media Adapter inserting memory media 132 removing memory media 133 button power 51 start 122...
Page 223 cleaning 84 moving 84 non-system disk or disk error message 163 not accessing disk drives 162 running on battery power 104 setting up 43 warning resume failure message computer lock 84 computing tips 86 ConfigFree® 156 connecting to a power source 46 connection set up 124 control buttons 68...
Page 224 Index FAT (File Allocation Table) 173 file extensions 95 file, backing up 87 files backing up 96 printing 95 restoring 97 saving 93 Fn keys 89 function keys 89 hardware conflicts 166 resolving 167 headphones using 129 Help and Support Windows®...
Page 225 removing 113 memory adding 51 problem solving 168 removing memory module slot cover 54 memory module inserting 55 installation 52 removing 59 memory module slot 54 microphone 128 modem connecting to telephone line 124 problem solving 179 monitor 69 connecting 69 not working 171 mouse installing 70...
Page 226 172 checking device properties 167 computer hangs when ExpressCard® inserted 177 computer will not power up 161 contacting Toshiba 188 corrupted/damaged data files 174 Device Manager 167 disk drive is slow 174 display is blank 171 ExpressCard® 176...
Page 227 124 television adjusting display 70 Toshiba registering computer 45 worldwide offices 190 TOSHIBA Assist 135 TOSHIBA Hardware Setup 148 Toshiba online resources 102 traveling tips 119 troubleshooting DVD player general problems 182 external keyboard 170 keyboard 170...

This manual is also suitable for:

M300-s1002v Satellite pro m300 series

Toshiba M300-EZ1001V User Manual

Chapter 1: Getting Started

Chapter 2: Learning the Basics

Chapter 3: Mobile Computing

Chapter 4: Exploring Your Computer's Features

Chapter 5: Utilities

Chapter 6: If Something Goes Wrong

Appendix A: Hot Keys/Toshiba Cards

Appendix B: Power Cord/Cable Connectors

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Summary of Contents for Toshiba M300-EZ1001V