Contents Before working inside your computer......12 ..................12 Before you begin After working inside your computer......13 Safety instructions............14 Recommended tools............ 16 System board components...........17 Screw list..............19 Removing the right-side cover........22 ....................22 Procedure Replacing the right-side cover........24 ....................24 Procedure Removing the front cover..........25 ...................25 Prerequisites...
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Removing the slim optical drive........28 ...................28 Prerequisites ....................28 Procedure Replacing the slim optical drive........31 ....................31 Procedure ..................31 Post-requisites Removing the light bar..........32 ...................32 Prerequisites ....................32 Procedure Replacing the light bar..........34 ....................34 Procedure ..................34 Post-requisites Removing the memory module........
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Removing the logo board..........41 ................... 41 Prerequisites ....................41 Procedure Replacing the logo board..........43 ....................43 Procedure ..................43 Post-requisites Removing the front-panel light board......44 ...................44 Prerequisites ....................44 Procedure Replacing the front-panel light board......47 ....................47 Procedure ..................47 Post-requisites Removing the solid-state drive........
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Removing the coin-cell battery........56 ..................56 Prerequisites ....................57 Procedure Replacing the coin-cell battery........58 ....................58 Procedure ..................58 Post-requisites Removing the 3.5-inch hard drive........59 ..................59 Prerequisites ....................59 Procedure Replacing the 3.5-inch hard drive........ 61 ....................61 Procedure ..................
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Removing the graphics card........68 ...................68 Prerequisites ....................68 Procedure Replacing the graphics card......... 71 ....................71 Procedure ..................71 Post-requisites Removing the VR heat sink..........72 ...................72 Prerequisites ....................72 Procedure Replacing the VR heat sink.......... 74 ....................74 Procedure ..................74 Post-requisites Removing the processor fan........75 ...................75 Prerequisites...
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Removing the processor-cooling assembly....82 ...................82 Prerequisites ....................82 Procedure Replacing the processor-cooling assembly....85 ....................85 Procedure ..................85 Post-requisites Removing the processor..........86 ...................86 Prerequisites ....................86 Procedure Replacing the processor..........88 ....................88 Procedure ..................89 Post-requisites Removing the power-supply unit.........90 ..................90 Prerequisites ....................
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Removing the front bezel ........... 96 ..................96 Prerequisites ....................96 Procedure Replacing the front bezel..........98 ....................98 Procedure ..................98 Post-requisites Removing the power-button board......99 ..................99 Prerequisites ....................99 Procedure Replacing the power-button board......102 ..................... 102 Procedure ..................102 Post-requisites Removing the antenna..........
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Removing the bottom cover........110 ..................110 Prerequisites ....................110 Procedure Replacing the bottom cover........112 ....................112 Procedure ..................112 Post-requisites Removing the rear cover..........113 ..................113 Prerequisites ....................113 Procedure Replacing the rear cover..........116 ....................116 Procedure ..................116 Post-requisites Removing the system board........117 ..................
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................... 124 Prerequisites ..................125 Procedure ................125 Post-requisites Flashing the BIOS............126 Diagnostics..............127 Getting help and contacting Dell........ 129 ................129 Self-help resources ..................130 Contacting Dell...
Before working inside your computer NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Before you begin Save and close all open files and exit all open applications. Shut down your computer. Click Start → Power →...
After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Replace all screws and ensure that no stray screws remain inside your computer. Connect any external devices, peripherals, or cables you removed before working on your computer.
CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www.dell.com/regulatory_compliance.
Screw list The following table provides the list of screws that are used for securing different components to the computer. Table 1. Screw list Component Secured to Screw type Quantity Screw image Right-side Chassis 6-32UNCx6.3 cover Light bar Chassis M3x5 Solid-state System board M2x3.5...
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Component Secured to Screw type Quantity Screw image Graphics-card Chassis 6-32UNCx3.6 bracket Graphics card Chassis 6-32UNCX3.6 Chassis 6-32UNCx3.6 Power-supply Chassis 6-32UNCx6.3 unit cover Power-supply Chassis 6-32UNCx6.3 unit Front cover Chassis 6-32UNCX3.6 Optical drive Chassis M3x5 Front I/O panel Chassis M3x5 Top cover Chassis M3x5...
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Component Secured to Screw type Quantity Screw image Bottom cover Chassis M3x5 Top bracket Chassis M3x5 System board Chassis 6-32UNCx6.3...
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Remove the two screws (6-32UNCx6.3) that secure the cover to the chassis.
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Release the computer cover by sliding it towards the back of the computer and lift the cover off the chassis.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the tabs on the computer cover with the slots on the chassis and slide it towards the front of the computer.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the right-side cover. Procedure Remove the screw (6-32UNCx3.6) that secures the front cover to the chassis.
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Grasp and release the front cover tabs sequentially from the top, by moving them outward from the front bezel.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align and insert the front-cover tabs into the front-panel slots and snap into place.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the right-side cover. Remove the front cover.
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Pull to slide the slim optical-drive assembly out through the front of the computer. Using your finger tips, pry the slim optical-drive bracket from the optical drive.
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Lift the slim optical-drive assembly off the slim optical-drive bracket. Remove the slim optical-drive bezel from the optical drive.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align and snap the slim optical-drive bezel to the optical drive. Place the slim optical-drive assembly on the slim optical-drive bracket and snap the slim optical-drive assembly in place.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the right-side cover. Procedure Disconnect the light bar cable from its connector on the chassis.
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Slide and remove the light bar from the chassis.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align and slide the light bar into the slot on the chassis. Replace the screw (M3x5) that secures the light bar to the chassis.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the right-side cover. Procedure Lay the computer on the left side and locate the memory card slot on the...
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Using your fingertips, spread apart the securing clip at each end of the memory- module slot until the memory module pops up. Slide and remove the memory module from the memory-module slot. NOTE: If the memory module is difficult to remove, gently ease the memory module back and forth to remove it from the slot.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the notch on the memory module with the tab on the memory-module slot and insert the memory module into the memory-module slot.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the right-side cover. Remove the front cover.
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Disconnect the USB 3.0 cable from the system board. Remove the two screws (M3x5) that secures the front I/O panel to the chassis. Pull out the front I/O panel along with the cables, through the front of the computer.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Slide the front I/O panel into the front I/O panel bay through the front of the computer.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the right-side cover. Remove the front cover.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the logo board with the slot on the chassis and replace the two screws (M3x5) that secures the logo board to the chassis.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the right-side cover. Remove the front cover.
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Remove the front panel light-board cable from the routing guides on the chassis. Press the tab and release it form the routing guide on the chassis and disconnect the front light bar cable from the logo board. Remove the screw (M3x5) that secures the front panel light-board to the chassis.
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Remove the front panel light-board from the chassis.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the front panel light-board cable to the slot on the chassis. Replace the screw (M3x5) that secures the front panel light-board to the chassis.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive. CAUTION: To avoid data loss, do not remove the solid-state drive while the computer is in sleep or on state.
Procedure Lay the computer on the left side and locate the solid-state drive slot on the system board. Remove the screw (M2x3.5) that secures the solid-state drive to the system board. Slide and lift the solid-state drive off the system board.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive. Procedure Adhere the thermal pad to the system board.
Press the other end of the solid-state drive down and replace the screw (M2x3.5) that secures the solid-state drive to the system board. Place the computer in an upright position. Post-requisites Replace the right-side cover.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the right-side cover. Procedure Lay the computer on the left side and locate the wireless card on the system...
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Remove the screw (M2x3.5) that secures the wireless card to the system board. Lift the wireless-card bracket off the wireless card. Disconnect the antenna cables from the wireless card. Slide and remove the wireless card from the wireless-card slot.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Connect the antenna cables to the wireless card. Place the wireless-card bracket over the wireless card.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery.
Procedure Lay the computer on the left side and locate the coin-cell battery on the system board. Press the tab on the coin-cell battery socket. Release the coin-cell battery out of its socket.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Insert the coin-cell battery into the battery socket with the positive side facing up, and snap the battery into place.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the right-side cover. Procedure Lay the computer on the left side and disconnect the power cable from the hard drive.
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Lift the hard-drive assembly out of the slot on the side-chassis. Remove the four screws (6-32UNCx3.6) that secure the hard-drive bracket to the hard drive. Lift the hard drive off the hard-drive bracket.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Place the hard drive in the hard-drive bracket. Align the screw holes on the hard drive with the screw holes on the hard-drive bracket.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the right-side cover. Procedure Lay the computer on the left side and disconnect the power cable from the 3.5- inch hard drive.
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Lift the hard-drive assembly from the side-chassis. NOTE: Note the orientation of the hard drive so that you can replace it correctly. Remove the four screws (M3x3.5) that secure the hard-drive bracket to the hard drive. Lift the hard drive off the hard-drive bracket.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Place the hard drive in the hard-drive bracket. Align the screw holes on the hard drive with the screw holes on the hard-drive bracket.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the right-side cover. Procedure NOTE: Note the orientation of the fan while removing the so that you can replace it correctly.
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Pull the system fan to release it from the rubber grommets on the chassis and remove the fan from the chassis.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the slots on the system fan with the rubber grommets on chassis. Route the rubber grommets through the slots on system fan and pull the rubber grommets until the fan snaps into position.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the right-side cover. Procedure Press the tab and disconnect the graphics-card cable from the graphics card.
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Lift the graphics-card bracket off the chassis. Remove the two screws (6-32UNCx3.6) that secures the graphics card to the chassis. Push the securing tab on the PCIe slot away from the graphics card, grasp the card by its top corner, and ease it out of the slot.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the graphics card with the slot on the chassis. Align and place the graphics card into the slot on system board and press down firmly until the graphics card snaps into place.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. WARNING: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the three captive screws on the VR heat sink with the slots on the system board.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the right-side cover. Procedure NOTE: Applicable only for computers shipped with processor fan.
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Lift the release-lever on the heat sink. Press the lever and release it from the securing tabs on both sides of the processor.
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Lift the processor fan and heat-sink assembly off the system board. Remove the four screws (M3x7.26) that secures the processor fan to the heat- sink assembly. Lift the processor fan from the heat-sink.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the screw holes on the processor fan with the screw holes on the heat sink.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. WARNING: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage the system board and processor. NOTE: If either the system board or the heat sink is replaced, use the thermal pad provided in the kit to ensure that thermal conductivity is achieved.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the right-side cover. Procedure NOTE: Applicable only for computers with liquid cooling assembly configuration.
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Remove the screw (6-32UNCx3.6) that secures the fan to the chassis. Lift and release the fan from the chassis.
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Lift the processor-cooling assembly along with the fan off the system board.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the four captive screws on the processor-cooling assembly with the slot on the system board.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the right-side cover. Remove the...
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Press the release lever down and then push it away from the processor to release it from the tab. Extend the release lever completely and open the processor cover. Lift the processor off the processor socket.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: If either the processor or the heat sink is replaced, use the thermal grease provided in the kit to ensure that thermal conductivity is achieved.
When the processor is fully seated in the socket, pivot the release-lever down and place it under the tab on the processor cover. Place the computer in an upright position. Post-requisites Replace the processor-cooling assembly processor fan. Replace the right-side cover.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the right-side cover. Procedure NOTE: Note the routing of the cables while removing the power-supply unit so that you can replace them correctly.
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Disconnect the power cables from the hard disks. NOTE: For computers with graphics card, that has power cable connected, disconnect the power cable from the graphics card. Remove the four screws (6-32UNCx6.3) that secure the power-supply unit to the chassis.
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Press the clamp and slide the power-supply unit towards the front of the chassis and lift the power-supply unit, along with the cables, off the chassis.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Place the power supply on the chassis. Slide the power-supply unit towards the back of the chassis until it snaps into place.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the right-side cover. Procedure Lay the computer on the left side and remove the screw (M3x5) that secures the top cover to the chassis.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the tabs on the top cover with the slots on the chassis. Slide the top cover towards the front of the chassis and secure the top cover in place.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the right-side cover. Remove the front cover.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the front bezel to the slots on the chassis. Replace the 11 screws (M3x5) that secure the front bezel to the chassis and place the computer with the side-chassis facing up.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the right-side cover. Remove the front cover.
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Remove the power-button cable from the routing guides on the chassis. Press the tab on the power-button board to release the module from the top panel.
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Remove the power-button board along with its cable through the slot on the top panel.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Route the power-button board cable through the slot on the top panel. Align and snap the power-button module into the slot on the top panel.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the right-side cover. Remove the wireless card.
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Remove the antenna cables from the routing guide on the chassis.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the antenna cables to the slots on chassis and adhere the antenna cables to the chassis.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the right-side cover.
Procedure Lay the computer on the left side and remove the two screws (M3x5) that secure the left-side cover to the chassis. Carefully turn over the computer.
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Slide and lift the left-side cover off the chassis.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the tabs on the left-side cover with the slots on the chassis and snap the left-side cover to lock it in place.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the right-side cover. Procedure Lay the computer on the left side and remove the three screws (M3x5) that...
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Slide and remove the bottom cover from the chassis.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Tilt the computer towards the front until the base is facing up. Align the tabs on the bottom cover with the slots on the chassis and snap the bottom cover to lock it in place.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the right-side cover. Remove the power-supply unit.
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Place the computer with the left side-chassis facing up and release the slots on the rear cover from the tabs on the chassis and remove the rear cover from the chassis.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the slots on the rear cover with the tabs on the chassis and snap the cover in place.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
Procedure NOTE: Note the routing of all cables while removing the system board so that you can replace them correctly. Lay the computer on the left side and disconnect the front-audio cable from the system board. Disconnect the light-bar cable from the system board. Disconnect the processor-power cable from the system board.
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Disconnect the front chassis-fan cable from the system board. Remove the eight screws (6-32UNCx6.3) that secure the system board to the chassis.
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Lift the system board and remove it from the chassis.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
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Replace the wireless card. Replace the solid-state drive. Replace the memory module. Replace the right-side cover.
Entering BIOS setup program Turn on (or restart) your computer. During POST, when the DELL logo is displayed, watch for the F2 prompt to appear, and then press F2 immediately. NOTE: The F2 prompt indicates that the keyboard is initialized. This prompt can appear very quickly, so you must watch for it, and then press F2.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the right-side cover.
Procedure Remove the jumper plug from the password jumper-pins (PSWD) and connect it to the CMOS jumper-pins. Wait for 5 seconds and then replace the jumper plug to its original location. Post-requisites Replace the right-side cover.
Follow these steps to flash the BIOS: Turn on your computer. Go to www.dell.com/support. Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model.
Diagnostics The following table provides the different LED states and what they indicate. Table 2. LED states Power LED state Description • Hibernate or suspend to disk (S4) • Power is pff (S5) Solid Amber Boot failure: This is a system fault error condition, including the power supply.
Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 4. Self-help resources Information about Dell products and www.dell.com services Dell Help & Support app Tips Contact Support In Windows search, type Contact Support, and press Enter.
Enter the Service Tag number or Product ID in the search bar. Contacting Dell To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell. NOTE: Availability varies by country and product, and some services may not be available in your country.