Sony STR-DH750 Help Manual

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Reference manual (69 pages)

Startup manual (2 pages)

Service manual (80 pages)

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Table of Contents

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Summary of Contents for Sony STR-DH750

Page 1 MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Use this Help Guide when you have any questions on how to use the receiver. In this Help Guide, STR-DH750 is used for illustration purposes unless when otherwise indicated. Preparation Enjoying Video and Sound Using BLUETOOTH Features (for STR-DH750 only)
Page 2: Table Of Contents
Compatible iPhone/iPod models ..................Notes on iPhone/iPod ....................... Enjoying audio content stored on an iPhone/iPod via the USB port ......... Enjoying audio content stored on a BLUETOOTH device (for STR-DH750 only) ..........................Compatible iPhone/iPod models ..................Playing content from a USB device ..................
Page 3 ............. Enjoying high-fidelity sound (Pure Direct) ................. Using BLUETOOTH Features (for STR-DH750 only) ..............Enjoying audio content stored on a BLUETOOTH device (for STR-DH750 only) ............................Compatible BLUETOOTH version and profiles (for STR-DH750 only) ......Turning the BLUETOOTH function on/off (BT Power) (for STR-DH750 only) ..........................
Page 4 Configuring speaker settings ....................Adjusting the sound balance automatically (Auto Calibration) ........Using bi-amplifier connections (for STR-DH750 only) ............ Using the sleep timer ......................Using the sleep timer ...................... Checking information on the receiver ..................Viewing information on the display panel ...............
Page 5 Viewing information on the display panel ............... Reverting to the factory default settings ................. Parts and Controls .......................... Receiver ..........................Front panel (STR-DH750) ....................Front panel (STR-DH550) ....................Rear panel (STR-DH750) ....................Rear panel (STR-DH550) ....................Indicators on the display panel ..................
Page 6 [Reading] is displayed for an extended time, or it takes a long time before playback starts........................ An audio file cannot be played..................BLUETOOTH devices (for STR-DH750 only) ................. Pairing cannot be done (for STR-DH750 only)............... Cannot make a BLUETOOTH connection (for STR-DH750 only)........TOC-5...
Page 7 The sound skips or fluctuates, or the connection is lost (for STR-DH750 only)..........................The sound of your BLUETOOTH device cannot be heard on the receiver ( for STR-DH750 only)...................... Severe humming or noise (for STR-DH750 only)............SongPal application is closed (for STR-DH750 only).
Page 8: Preparation
Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Preparation Before using Installing and connecting speakers Connecting audio-visual devices and the antennas (aerials) Turning on the receiver/preparing the remote control Initial setup of the receiver Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 9 Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Enjoying Video and Sound Basic operations Playing content from an iPhone/iPod Playing content from a USB device Listening to the radio Enjoying sound effects Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 10 MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Using BLUETOOTH Features (for STR-DH750 only) Enjoying audio content stored on a BLUETOOTH device (for STR-DH750 only) Controlling the receiver using a smartphone or tablet device (SongPal) (for STR-DH750 only) Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 11: Configuring Speaker Settings
MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Using Other Features Interlocking with BRAVIA TV and other devices (“BRAVIA” Sync) Configuring video and sound settings Configuring speaker settings Using the sleep timer Checking information on the receiver Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 12 MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Adjusting Settings Easy Setup Speaker Settings Audio Settings HDMI Settings Input Settings System Settings Using the menu on the display panel Reverting to the factory default settings Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 13 Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Parts and Controls Receiver Remote control Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 14 Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Announcements Specifications Trademarks Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 15 MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Troubleshooting Error messages Power Image Sound Tuner iPhone/iPod USB devices BLUETOOTH devices (for STR-DH750 only) “BRAVIA” Sync (Control for HDMI) Remote control If the problem is not solved Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 16 Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Notes on use June 2013 Before use To make full use of this content, please read the following notes thoroughly. Please note that they are subject to change without prior notice. Recommended system environment The following system environments are recommended for displaying this content.
Page 17 Handling of personal information obtained from websites Sony may use cookies, web beacons or similar technologies to make statistical analysis of customers’ usage of this content while preserving anonymity. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 18: Procedure To Start Using The Receiver
MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Before using Procedure to start using the receiver Supplied accessories Digital audio formats supported by the receiver Notes on connecting cables Using HDMI connections Using MHL (Mobile High-Definition Link) connections Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 19: Installing And Connecting Speakers
Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Installing and connecting speakers Installing speakers Connecting speakers Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 20: Connecting Audio-Visual Devices And The Antennas (Aerials)
Connecting a TV Connecting devices with HDMI jacks Connecting devices with jacks other than HDMI jacks Connecting an iPhone, iPod, or USB device Connecting an MHL-compatible mobile device Connecting the antennas (aerials) Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 21: Turning On The Receiver/Preparing The Remote Control
Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Turning on the receiver/preparing the remote control Setting the voltage selector Inserting batteries into the remote control Turning on the receiver Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 22: Initial Setup Of The Receiver
Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Initial setup of the receiver Setting up the receiver using the Easy Setup Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 23: Basic Operations
Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Basic operations Using the menu on the TV screen Enjoying video/sound from the connected device Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 24: Playing Content From An Iphone/Ipod
Playing content from an iPhone/iPod Compatible iPhone/iPod models Notes on iPhone/iPod Enjoying audio content stored on an iPhone/iPod via the USB port Enjoying audio content stored on a BLUETOOTH device (for STR-DH750 only) Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 25: Playing Content From A Usb Device
Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Playing content from a USB device Compatible USB devices and USB specifications Notes on USB devices Enjoying audio content stored on a USB device Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 26: Listening To The Radio
Presetting FM/AM radio stations (Preset Memory) Tuning to a station directly (Direct Tuning) Changing the AM tuning scale (for USA and Canadian models only) Receiving RDS broadcasts (for European and Australian models only) Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 27: Enjoying Sound Effects
Resetting sound fields to the default settings Notes on sound fields Enjoying clear sound at a low volume level (Night Mode) Adjusting the equalizer (Equalizer) Selecting the Auto Calibration type (Calibration Type) Enjoying high-fidelity sound (Pure Direct) Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 28: Enjoying Audio Content Stored On A Bluetooth Device (For Str-Dh750 Only)
Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Enjoying audio content stored on a BLUETOOTH device (for STR-DH750 only) Compatible BLUETOOTH version and profiles (for STR-DH750 only) Turning the BLUETOOTH function on/off (BT Power) (for STR-DH750 only) Enjoying audio content stored on a BLUETOOTH device with a one-touch connection (NFC) (for STR-...
Page 29: Controlling The Receiver Using A Smartphone Or Tablet Device (Songpal) (For Str-Dh750 Only)
Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Controlling the receiver using a smartphone or tablet device (SongPal) (for STR-DH750 only) Controlling the receiver using a smartphone or tablet device (SongPal) (for STR-DH750 only) Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 30 Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Interlocking with BRAVIA TV and other devices (“BRAVIA” Sync) What is “BRAVIA” Sync? Preparing for “BRAVIA” Sync Interlocking other devices using an HDMI connection (“BRAVIA” Sync) Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 31 MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Configuring video and sound settings Enjoying sound of TV broadcasts from the receiver Switching between digital and analog audio (Input Mode) Using other video/audio input jacks (Audio Input Assign) Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 32: Adjusting The Sound Balance Automatically (Auto Calibration)
Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Configuring speaker settings Adjusting the sound balance automatically (Auto Calibration) Using bi-amplifier connections (for STR-DH750 only) Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 33: Using The Sleep Timer
Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Using the sleep timer Using the sleep timer Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 34: Checking Information On The Receiver
Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Checking information on the receiver Viewing information on the display panel Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 35: Easy Setup
Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Easy Setup Setting up the receiver using the Easy Setup Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 36: Speaker Settings
Performing Auto Calibration Selecting the Auto Calibration type (Calibration Type) Selecting the speaker pattern (Speaker Pattern) Setting the assignment for the speaker terminals (SB Assign) (for STR-DH750 only) Adjusting the speaker level (Manual Setup) Adjusting the speaker size (Manual Setup) Adjusting the speaker distance (Manual Setup) Setting the crossover frequency of the speakers (Crossover Freq.)
Page 37: Audio Settings
Selecting a sound field (Sound Field) Synchronizing audio with video output (A/V Sync.) Adjusting the volume automatically (Auto Volume) Selecting the language of digital broadcasts (Dual Mono) Compressing the dynamic range (D.Range Comp.) Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 38: Hdmi Settings
Setting the level of the subwoofer (Subwoofer Level) Speeding up the display when switching the HDMI input (Fast View) Automatically switching the input when an MHL device is played (MHL Auto Input) Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 39: Input Settings
Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Input Settings Changing the assignment and display for the input jacks Changing the name for each input (Name In) Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 40: System Settings
Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 System Settings Selecting the language (Language) Setting standby mode (Auto Standby) Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 41: Using The Menu On The Display Panel
Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Using the menu on the display panel Operating the receiver with the menu on the display panel Viewing information on the display panel Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 42: Reverting To The Factory Default Settings
Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Reverting to the factory default settings Reverting to the factory default settings Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 43: Receiver
Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Receiver Front panel (STR-DH750) Front panel (STR-DH550) Rear panel (STR-DH750) Rear panel (STR-DH550) Indicators on the display panel Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 44: Remote Control
Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Remote control Remote control Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 45: Specifications
Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Specifications Specifications Supplied accessories Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 46: Trademarks
Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Trademarks Trademarks Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 47: Error Messages
Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Error messages PROTECTOR USB FAIL List of messages after Auto Calibration measurements iPhone/iPod message list USB message list Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 48: Power
Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Power The receiver is turned off automatically. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 49: Image
No 4K image appears on the TV. No image is output from the TV when the receiver is in standby mode. The OSD menu does not appear on the TV screen. The display panel is turned off. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 50: Sound
A test tone is not output from the speakers. A test tone is output from a different speaker than the speaker displayed on the TV screen. No sound is output from the TV when the receiver is in standby mode. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 51: Tuner
The FM stereo reception is poor. You cannot tune to radio stations. RDS does not work (for European and Australian models only). The RDS information that you want does not appear (for European and Australian models only). Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 52: Iphone/Ipod
STR-DH750/STR-DH550 iPhone/iPod The sound is distorted. There is no sound from an iPhone/iPod. An iPhone/iPod cannot be charged. An iPhone/iPod cannot be operated. The ringtone volume of an iPhone does not change. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 53: Usb Devices
A USB device cannot be connected to the USB port. Erroneous display. [Reading] is displayed for an extended time, or it takes a long time before playback starts. An audio file cannot be played. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 54: Bluetooth Devices (For Str-Dh750 Only)
Cannot make a BLUETOOTH connection (for STR-DH750 only). The sound skips or fluctuates, or the connection is lost (for STR-DH750 only). The sound of your BLUETOOTH device cannot be heard on the receiver (for STR-DH750 only). Severe humming or noise (for STR-DH750 only).
Page 55: Bravia" Sync (Control For Hdmi)
“BRAVIA” Sync (Control for HDMI) The Control for HDMI function does not work. The Audio Return Channel (ARC) function does not work. An MHL-compatible source device cannot be charged. No image from an MHL-compatible source device. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 56: Remote Control
Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Remote control The remote control does not function. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 57: If The Problem Is Not Solved
Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 If the problem is not solved Reverting to the factory default settings Resetting sound fields to the default settings Customer support websites Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 58 Setting up the receiver using the Easy Setup Hint The image quality depends on the connecting jack. We recommend that you connect your devices via an HDMI connection if they have HDMI jacks. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 59 MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Supplied accessories Startup Guide (1) Reference Guide (1) Remote control (1) R03 (size AAA) batteries (2) FM wire antenna (aerial) (1) AM loop antenna (aerial) (1) Optimizer microphone (1) Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 60 Dolby Digital [DOLBY D] Maximum number of channels: 5.1 Connection with the receiver: COAXIAL/OPTICAL, HDMI (*3) Dolby Digital EX [DOLBY D EX] (for STR-DH750 only) Maximum number of channels: 6.1 Connection with the receiver: COAXIAL/OPTICAL, HDMI (*3) Dolby Digital Plus [DOLBY D +] Maximum number of channels: 7.1 (*4)
Page 61 Signals with a sampling frequency of more than 96 kHz are played at 96 kHz or 88.2 kHz. These formats are compatible with MHL when you connect a MHL-compatible source device to the HDMI VIDEO IN (MHL) jack. The signals will be output as 5.1 channel for STR-DH550. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 62 All of the digital audio jacks are compatible with 32 kHz, 44.1 kHz, 48 kHz, and 96 kHz sampling frequencies. If you want to connect several digital devices, but cannot find an unused input “Using other video/audio input jacks (Audio Input Assign).” Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 63 STR-DH750/STR-DH550 Using HDMI connections High-Definition Multimedia Interface (HDMI) is an interface that transmits video and audio signals in digital format. Connecting Sony “BRAVIA” Sync-compatible devices using HDMI cables simplifies operations. See “Interlocking other devices using an HDMI connection (“BRAVIA” Sync).”...
Page 64 [Pass Through] is set to [On] (*) or [Auto]. For USA, Canadian, and Australian models only Related Topic Changing the name for each input (Name In) Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 65 STR-DH750/STR-DH550 Installing speakers STR-DH750 allows you to use up to a 7.2-channel system (7 speakers and two subwoofers). STR-DH550 allows you to use up to a 5.2-channel system (5 speakers and two subwoofers). Typical examples of speaker system configurations are as follows.
Page 66 For STR-DH750 only. Notes on connections to the SPEAKERS SURROUND BACK/BI-AMP/FRONT HIGH/FRONT B terminals If connecting only one surround back speaker, connect it to the L (+/-) terminals.
Page 67 [Speaker Pattern] in the Speaker Settings menu. Related Topic Notes on connecting cables Using bi-amplifier connections (for STR-DH750 only) Selecting the speaker pattern (Speaker Pattern) Setting the assignment for the speaker terminals (SB Assign) (for STR-DH750 only) Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 68 Connecting a TV compatible with the Audio Return Channel (ARC) function via an HDMI connection HDMI cable (not supplied) Sony recommends that you use an HDMI-authorized cable or Sony HDMI cable. Connecting a TV incompatible with the Audio Return Channel (ARC) function via an HDMI connection...
Page 69 Audio cable (not supplied) HDMI cable (not supplied) Sony recommends that you use an HDMI-authorized cable or HDMI cable made by Sony. Connecting a TV without HDMI jacks The solid lines show recommended connections and the dashed lines show alternative connections.
Page 70 Enjoying sound of TV broadcasts from the receiver Controlling HDMI devices (Control for HDMI) Passing HDMI signals through (Pass Through) Setting the HDMI audio signal output of connected devices (HDMI Audio Out) Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 71 If your device does not have an HDMI jack, see “Connecting devices with jacks other than HDMI jacks.” HDMI cable (not supplied) Sony recommends that you use an HDMI-authorized cable or Sony HDMI cable. Satellite tuner, cable TV tuner PlayStation3 DVD recorder...
Page 72 Related Topic Notes on connecting cables Using HDMI connections Changing the name for each input (Name In) Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 73 Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Connecting devices with jacks other than HDMI jacks Connect devices to the receiver as illustrated below. The solid lines show recommended connections and the dashed lines show alternative connections. Be sure to disconnect the AC power cord (mains lead) before connecting cables.
Page 74 Related Topic Notes on connecting cables Changing the name for each input (Name In) Using other video/audio input jacks (Audio Input Assign) Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 75 Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Connecting an iPhone, iPod, or USB device Connect an iPhone, iPod or USB device as illustrated below. USB cable (not supplied) iPhone, iPod, or USB device Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 76 This receiver supports MHL 2 technology. Mobile device MHL cable (not supplied) Use an MHL 2-compliant cable. Sony recommends that you use an MHL cable made by Sony. MHL Direct Attach Device Related Topic Using MHL (Mobile High-Definition Link) connections...
Page 77 To prevent noise pickup, keep the AM loop antenna (aerial) away from the receiver and other devices. Be sure to fully extend the FM wire antenna (aerial). After connecting the FM wire antenna (aerial), keep it as horizontal as possible. Related Topic Notes on connecting cables Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 78 If not, use a screwdriver to set the selector to the correct position before connecting the AC power cord (mains lead) to a wall outlet. The voltage selector may differ depending on the area. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 79 If you do not intend to use the remote control for an extended period of time, remove the batteries to avoid possible damage from battery leakage and corrosion. When the receiver no longer responds to the remote control, replace both of the batteries with new ones. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 80 (on/standby) again. Note After you turn off the receiver, [STANDBY] flashes on the display panel. Do not disconnect the AC power cord (mains lead) while [STANDBY] is flashing. This may cause a malfunction. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 81 If the Easy Setup screen does not appear or you want to display the Easy Setup screen manually, you can display it by selecting [Settings] - [Easy Setup] from the home menu. Related Topic Adjusting the sound balance automatically (Auto Calibration) Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 82 When [OPTIONS] appears in the lower right portion of the TV screen, you can display the function list by pressing OPTIONS and selecting a related function. To return to the previous screen, press RETURN. To exit the menu, press HOME to display the home menu, then press HOME again. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 83 Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Enjoying video/sound from the connected device 1. Switch the input of the TV to the input to which the receiver is connected. 2. Press HOME. The home menu is displayed on the TV screen.
Page 84 To turn the volume up or down quickly Turn the knob quickly. Press and hold one of the buttons. To make fine adjustments Turn the knob slowly. Press one of the buttons and release it immediately. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 85 (2nd through 5th generation) iPod: iPod classic iPod nano: iPod nano (3rd through 7th generation) When connected via BLUETOOTH (for STR-DH750 only) iPhone: iPhone 5s/iPhone 5c/iPhone 5/iPhone 4s/iPhone 4/iPhone 3GS iPod touch: iPod touch (4th and 5th generation)
Page 86 STR-DH750/STR-DH550 Notes on iPhone/iPod Sony cannot accept responsibility in the event that data recorded to an iPhone/iPod is lost or damaged when using an iPhone/iPod connected to this receiver. iPhone/iPod is charged when connected to the receiver while the receiver is turned on.
Page 87 : Moves to the start of the previous/current or next track. REPEAT: Enters repeat mode. SHUFFLE: Enters shuffle mode. iPhone CTRL: Selects the iPod/iPhone control mode. Related Topic Connecting an iPhone, iPod, or USB device Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 88 MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Enjoying audio content stored on a BLUETOOTH device (for STR-DH750 only) 1. Place the BLUETOOTH device within 1 meter (3.3 feet) of the receiver. 2. Press BLUETOOTH on the receiver to select the BLUETOOTH function.
Page 89 Press OPTIONS while the input is set to [BLUETOOTH], then select [Pair Device]. Related Topic Controlling a BLUETOOTH device using the remote control (for STR-DH750 only) Checking the information of a connected BLUETOOTH device (for STR-DH750 only) Setting the Bluetooth Standby mode (BT Standby) (for STR-DH750 only)
Page 90 Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Compatible USB devices and USB specifications Verified Sony USB devices You can use the following Sony USB devices on this receiver: Walkman: NW-A857/A860 NW-E053/E060/E083 NW-F800 NW-M505 NW-S756/S760/S770/S785 NW-WH303 NW-Z1000/Z1070 NWD-W260/W273 NWZ-A864 NWZ-B162F/B173F NWZ-E053/E363/E373/E385/E463/E575/E585...
Page 91: Usb Specifications
Compatibility with all encoding/writing software, recording devices and recording media cannot be guaranteed. The receiver does not play files encoded with DRM. Compatible USB device Mass Storage Class Maximum current 500 mA Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 92 The playback order for the receiver may differ from the playback order of the connected USB device. If folders that have no audio files are selected, [No track] appears. When playing a very long track, some operations may cause playback delay. Related Topic USB message list Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 93 : Starts or pauses playback. : Stops playback. : Moves to the start of the previous/current or next track. REPEAT: Enters repeat mode. SHUFFLE: Enters shuffle mode. Related Topic Connecting an iPhone, iPod, or USB device Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 94 Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Listening to FM/AM radio You can listen to FM and AM broadcasts through the built-in tuner. Before operation, be sure you have connected the FM and AM antennas (aerials) to the receiver. 1. Select [Listen] - [FM] or [AM] from the home menu.
Page 95 5. Repeat steps 1 to 4 to store another station. You can store stations as follows: AM band: AM 1 to AM 30 FM band: FM 1 to FM 30 Related Topic Naming preset stations (Name Input) Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 96 AM: 10 kHz (*) Europe and Australia FM: 50 kHz AM: 9 kHz The AM tuning scale can be changed. For details, see “ Changing the AM tuning scale (for USA and Canadian models only).” Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 97 Note Depending on the settings, the receiver may take some time to change the AM tuning scale. All preset stations will be erased when you change the tuning scale. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 98 Some letters that can be displayed on the TV screen cannot be displayed on the display panel. Hint You can check the frequency while a Program Service name is displayed by pressing DISPLAY repeatedly. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 99 The receiver may play signals at a lower sampling frequency than the actual sampling frequency of the input signals, depending on the audio format. [PLIIx Movie] or [PLIIx Music] may not appear, depending on the speaker pattern you select (for STR-DH750 only).
Page 100 1. Turn off the receiver. 2. Hold down MUSIC and press (on/standby) on the receiver. [S.F. CLEAR] appears on the display panel and all sound fields are reset to their default setting. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 101: For Str-Dh750 Only
[Multi Stereo], [PLII Movie], [PLII Music], [PLIIx Movie] (*), [PLIIx Music] (*), [HD-D.C.S.] or [Portable Audio] is selected. For STR-DH750 only If you connect a subwoofer This receiver will generate a low frequency signal for output to the subwoofer when there is no LFE signal, which is a low-pass sound effect output from a subwoofer to a 2-channel signal.
Page 102 You can also set the Night Mode function on and off by using NIGHT MODE on the receiver. While the Night Mode is turned on, the bass, treble, and effect levels increase, and [D.Range Comp.] is automatically set to [On]. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 103 Depending on the audio format, the receiver may play signals at a lower sampling frequency than the original sampling frequency of the input signals. Hint You can also select [Equalizer] in [Sound Effects] from the home menu. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 104 3. Select the setting you want. Full Flat: Makes the measurement of frequency from each speaker flat. Engineer: Sets to “the Sony listening room standard” frequency characteristics. Front Ref. (Front Reference): Adjusts the characteristics of all of the speakers to match the characteristics of the front speaker.
Page 105 [Equalizer], [Night Mode], [Auto Volume] and [D.Range Comp] do not work when the Pure Direct function is selected. Hint You can also use the PURE DIRECT button on the receiver to turn the Pure Direct function on or off. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 106 Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Compatible BLUETOOTH version and profiles (for STR-DH750 only) “Profile” refers to a standard set of capabilities for various BLUETOOTH product capabilities. This receiver supports the following BLUETOOTH version and profiles: Compatible BLUETOOTH version: BLUETOOTH Specification Version 3.0 Compatible BLUETOOTH profiles: A2DP (Advanced Audio Distribution Profile): Receives high-quality audio content.
Page 107 Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Turning the BLUETOOTH function on/off (BT Power) (for STR-DH750 only) You can turn the BLUETOOTH function on or off. The NFC function is also turned on/off in conjunction with this setting. 1. Press BLUETOOTH on the receiver.
Page 108 Adjust the volume of the BLUETOOTH device first. If the volume level is still too low, adjust the volume level of the receiver. Compatible smartphones Smartphones with the NFC function (compatible OS: Android 2.3.3 or later) Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 109 Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Controlling a BLUETOOTH device using the remote control (for STR-DH750 only) You can operate a BLUETOOTH device using the following buttons on the remote control: : Starts or pauses playback. : Stops playback.
Page 110: Controlling The Receiver Using A Smartphone Or Tablet Device (Songpal For Str-Dh750 Only)
“SongPal” does not support the iPad. Related Topic Notes on iPhone/iPod Compatible BLUETOOTH version and profiles (for STR-DH750 only) Enjoying audio content stored on a BLUETOOTH device with a one-touch connection (NFC) (for STR-DH750 only) SongPal application is closed (for STR-DH750 only). Notes on use...
Page 111: What Is "Bravia" Sync
STR-DH750/STR-DH550 What is “BRAVIA” Sync? The “BRAVIA” Sync function allows communication between Sony products such as TVs, Blu-ray Disc players, DVD players, and AV amplifiers that support the Control for HDMI function. Control for HDMI is a mutual control function standard used by HDMI CEC (Consumer Electronics Control) for HDMI (High-Definition Multimedia Interface).
Page 112: Preparing For "Bravia" Sync
7. Repeat steps 5 and 6 for other devices for which you want to use the Control for HDMI function. Note Perform the steps above again if you unplug the HDMI cable or change the connection. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 113: Interlocking Other Devices Using An Hdmi Connection ("Bravia" Sync)
STR-DH750/STR-DH550 Interlocking other devices using an HDMI connection (“BRAVIA” Sync) By connecting Sony devices that support the “BRAVIA” Sync using an HDMI cable (not supplied), operations are simplified as follows: Enjoying an input source from a connected device immediately (One-Touch Play)
Page 114: Enjoying Sound Of Tv Broadcasts From The Receiver
HDMI Settings menu to output the sound of the TV from the TV speaker and the speakers connected to the receiver. Related Topic Switching between digital and analog audio (Input Mode) Connecting a TV Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 115 When [Analog Direct] is being used, audio input is set to [Analog]. You cannot select other modes. Hint You can also use INPUT SELECTOR on the receiver to select the input in step 1. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 116: Using Other Video/Audio Input Jacks (Audio Input Assign)
When you assign the digital audio input, the Input Mode setting may change automatically. One reassignment is allowed for each input. If no sound is output from the jacks which you have assigned, also check the Input Mode settings. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 117 This receiver is equipped with a D.C.A.C. (Digital Cinema Auto Calibration) function which allows you to perform automatic calibration. For details on performing this function, see the following topics: Before you perform Auto Calibration Connecting the optimizer microphone Selecting the front speakers (for STR-DH750 only) Performing Auto Calibration Related Topic About Auto Calibration...
Page 118 MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Using bi-amplifier connections (for STR-DH750 only) If you are not using surround back speakers or front high speakers, you can connect the front speakers to the SPEAKERS SURROUND BACK/BI-AMP/FRONT HIGH/FRONT B terminals using a bi-amplifier connection.
Page 119 [SLEEP] lights up on the display panel of the receiver when sleep timer is being used. Hint To check the remaining time before the receiver turns off, press SLEEP. The remaining time appears on the display panel. The sleep timer will be canceled if you press (on/standby). Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 120 [PURE.DIRECT] appears on the display panel when the Pure Direct function is activated. Stream information may not be displayed. Note Characters or marks in some languages may not be displayed. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 121 Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Performing Auto Calibration You can perform automatic calibration from where you are sitting. 1. Select [Settings] - [Speaker Settings] from the home menu. 2. Select [Auto Calibration]. 3. Follow the instructions on the TV screen, then press to select [Start].
Page 122 Before you perform Auto Calibration Checking Auto Calibration results Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 123 You can select the speaker pattern according to the speaker system which you are using. 1. Select [Settings] - [Speaker Settings] from the home menu. 2. Select [Speaker Pattern]. 3. Select the speaker pattern you want. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 124 Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Setting the assignment for the speaker terminals (SB Assign) (for STR-DH750 only) You can select the speaker pattern and set the assignment for the SPEAKERS SURROUND BACK/BI- AMP/FRONT HIGH/FRONT B terminals. 1. Select [Settings] - [Speaker Settings] from the home menu.
Page 125 You can adjust the level of each speaker (front left/right, front high left/right (*1), center, surround left/right, surround back left/right (*1) and subwoofer). for STR-DH750 only 1. Select [Settings] - [Speaker Settings] from the home menu. 2. Select [Manual Setup].
Page 126 Adjusting the speaker size (Manual Setup) You can adjust the size of each speaker (front left/right, front high left/right (*1), center, surround left/right and surround back left/right (*1)). for STR-DH750 only 1. Select [Settings] - [Speaker Settings] from the home menu. 2. Select [Manual Setup].
Page 127 You can adjust the distance from where you are sitting to each speaker (front left/right, front high left/right (*), center, surround left/right, surround back left/right (*) and subwoofer). for STR-DH750 only 1. Select [Settings] - [Speaker Settings] from the home menu.
Page 128 4. Press to set the crossover frequency. Note This function does not work when headphones are connected. The surround back speakers will be set to the same setting as that of the surround speakers (for STR-DH750 only). Notes on use 4-488-933-11(1)
Page 129 To adjust the level of all speakers at the same time, press +/–. You can also use MASTER VOLUME on the receiver. The adjusted value is shown on the TV screen during adjustment. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 130 1. Select [Settings] - [Speaker Settings] from the home menu. 2. Select [Distance Unit]. 3. Select the setting you want. feet: The distance is displayed in feet. meter: The distance is displayed in meters. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 131 Off (Delay time: 0ms): The audio output is not delayed. Note The receiver may play signals at a lower sampling frequency than the actual sampling frequency of the input signals, depending on the audio format. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 132 Be sure to reduce the volume level before you turn this function on or off. The Auto Volume function may not work, depending on the audio format. This function does not work when [Analog Direct] is being used. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 133 Main/Sub: Sound in the main language will be output through the front left speaker and sound in the sub language will be output through the front right speaker simultaneously. Main: Sound in the main language will be output. Sub: Sound in the sub language will be output. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 134 On: The dynamic range is compressed as intended by the recording engineer. Auto: The dynamic range is compressed automatically when there is a flag in the sound source that recommends using the D.Range Comp. function. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 135 When the receiver is in standby mode, the (on/standby) indicator on the front panel lights up in amber if [Control for HDMI] is set to [On]. Related Topic Preparing for “BRAVIA” Sync Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 136 Auto: The receiver outputs HDMI signals to the TV from the HDMI TV OUT jack when the TV is turned on while the receiver is in the standby mode. Sony recommends this setting if you are using a “BRAVIA” Sync-compatible Sony TV. This setting saves power in the standby mode compared to the [On] setting.
Page 137 TV, even when playing back multi-channel source. When you connect the receiver to a video device (projector, etc.), sound may not be output from the receiver. In this case, select [AMP]. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 138 Auto: Automatically sets the level to 0 dB or +10 dB, depending on the audio stream. +10 dB 0 dB Note This setting is invalid when [FM], [AM], [USB], or [BLUETOOTH] (*) is selected. For STR-DH750 only Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 139 1. Select [Settings] - [HDMI Settings] from the home menu. 2. Select [Fast View]. 3. Select the setting you want. Auto: You can select HDMI input faster than normal selection. Off: The Fast View function is not available. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 140 This allows you to turn the function that automatically switches input to the MHL device input on or off when the MHL device is played. 1. Select [Settings] - [HDMI Settings] from the home menu. 2. Select [MHL Auto Input]. 3. Select [On] or [Off]. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 141 Name In You can change the name displayed on the Watch/Listen menu. For details on how to set the name for each input, see “Changing the name for each input (Name In).” Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 142 You can move the input position backward and forward by pressing 5. Repeat step 4 to input characters one by one, then press The name you entered is registered. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 143 Selecting the language (Language) You can select the language of messages on the screen. 1. Select [Settings] - [System Settings] from the home menu. 2. Select [Language]. 3. Select the language you want. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 144 This function does not work when [FM] or [AM] is selected as the input. If you use the Auto Standby mode and the sleep timer at the same time, the sleep timer has priority. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 145 Press AMP MENU. Note Some parameters and settings may appear dimmed on the display panel. This means that they are either unavailable or fixed and unchangeable. Related Topic Menu list (on the display panel) Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 146 [CLEARING] appears on the display panel for a while, then changes to [CLEARED *]. Note It takes a few minutes for the memory to be cleared completely. Do not turn the receiver off until [CLEARED *] appears on the display panel. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 147 Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Front panel (STR-DH750) (on/standby) 2. SPEAKERS 3. TUNING MODE, TUNING +/– Press to operate a tuner (FM/AM). Press TUNING +/– to scan a station. 4. NFC sensor 5. A.F.D./2CH, MOVIE, MUSIC 6. Display panel 7.
Page 148 [Pass Through] is set to [On] (*) or [Auto]. Indicator turns off when the receiver is in standby mode and [Control for HDMI], [Pass Through], and [Bluetooth Standby] are set to [Off]. For USA, Canadian, and Australian models only Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 149 Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Front panel (STR-DH550) (on/standby) 2. SPEAKERS Press repeatedly to turn on or off the speaker system. 3. TUNING MODE, TUNING +/– Press to operate a tuner (FM/AM). Press TUNING +/– to scan a station.
Page 150 [Pass Through] is set to [On] (*) or [Auto]. Indicator turns off when the receiver is in standby mode and [Control for HDMI], and [Pass Through] are set to [Off]. For USA, Canadian, and Australian models only Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 151 Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Rear panel (STR-DH750) 1. HDMI IN/OUT (*) jacks 2. AM ANTENNA terminal 3. FM ANTENNA terminal 4. SPEAKERS terminals 5. SUBWOOFER OUT jacks 6. AUDIO IN jacks 7. VIDEO IN/OUT (*) jacks 8. COAXIAL IN jack 9.
Page 152 6. AUDIO IN jacks 7. VIDEO IN/OUT (*) jacks 8. COAXIAL IN jack 9. OPTICAL IN jacks You must connect your TV to MONITOR OUT to watch images from the selected input. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 153 Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Indicators on the display panel 1. USB Lights up when an iPhone/iPod or USB device is detected. 2. Input indicator Lights up to indicate the current input. HDMI The receiver recognizes devices connected via an HDMI IN jack.
Page 154 When playing a Dolby Digital or DTS format disc, make sure that you have completed the digital connections, that [Input Mode] is not set to [Analog], and [Analog Direct] is not selected. for STR-DH750 only Note The Dolby Pro Logic indicator (5) may not light up depending on the speaker pattern setting.
Page 155 (on/standby) Turns the receiver on or sets it to the standby mode. Saving power in standby mode Save power by setting [Control for HDMI], [Pass Through], and [Bluetooth Standby] (for STR-DH750 only) to [Off]. 2. Input buttons Select the device you want to use.
Page 156 Note The above explanations are intended to serve as examples. Depending on the model of your connected device, some functions explained in this section may not work with the supplied remote control. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 157 European and Australian model: 230 V AC, 50 Hz Reference power output for front, center, surround, surround back (for STR-DH750 only) and front high (for STR- DH750 only) speakers. Depending on the sound field settings and the source, there may be no sound output.
Page 158: Fm Tuner Section
±10 dB, 1 dB step INPUT SHORT (with sound field and equalizer bypassed). Weighted network, input level. FM tuner section Tuning range: 87.5 MHz – 108.0 MHz Antenna (aerial): FM wire antenna (aerial) Antenna (aerial) terminals: 75 ohms, unbalanced AM tuner section Tuning range (USA and Canada): 530 kHz –...
Page 159 3D: Side-by-Side (Half) 3D: Over-Under (Top-and-Bottom) 1920 × 1080p @ 50 Hz: 3D: Side-by-Side (Half) 3D: Over-Under (Top-and-Bottom) 1920 × 1080p @ 29.97/30 Hz: 2D (*3) 3D: Frame packing 3D: Side-by-Side (Half) (*3) 3D: Over-Under (Top-and-Bottom) (*3) 1920 × 1080p @ 25 Hz: 2D (*3) 3D: Frame packing 3D: Side-by-Side (Half) (*3)
Page 160 (4th and 5th generation) (*). You can use “SongPal” app with this receiver via BLUETOOTH (*). For STR-DH750 only BLUETOOTH section (for STR-DH750 only) Communication system: BLUETOOTH Specification version 3.0 Output: BLUETOOTH Specification Power Class 2 Maximum communication range: Line of sight approx. 10 m (33 feet) (*1) Frequency band: 2.4 GHz band (2.4000 GHz –...
Page 161: General Section
USA and Canadian models: 120 V AC, 60 Hz European model: 230 V AC, 50/60 Hz Australian model: 230 V AC, 50 Hz Power consumption STR-DH750: 240 W STR-DH550: 200 W Power consumption (during standby mode) STR-DH750: 0.3 W (When [Control for HDMI], [Pass Through], and [Bluetooth Standby] are set to [Off].) 0.5 W (When [Control for HDMI] and [Bluetooth Standby] are set to [On], and [Pass Through] is set to [Off].)
Page 162 Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. (for STR-DH750 only). All other trademarks and registered trademarks are of their respective holders. In this manual, ™ and ®...
Page 163 For STR-DH750 only The BLUETOOTH® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sony Corporation is under license. Other trademarks and trade names are those of their respective owners.
Page 164: Troubleshooting
After checking the above items and fixing any problems, plug in the AC power cord (mains lead) and turn on the receiver. If the problem persists, consult your nearest Sony dealer. Notes on use...
Page 165 An over-current from the (USB) port was detected. The receiver will automatically turn off after a few seconds. Check the iPhone/iPod or USB device, then unplug it and turn on the power again. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 166 A surround back speaker is connected only to the SPEAKERS SURROUND BACK/BI-AMP/FRONT HIGH/FRONT B R terminal. If connecting only one surround back speaker, connect it to the SPEAKERS SURROUND BACK/BI- AMP/FRONT HIGH/FRONT B L terminal (for STR-DH750 only). Either the front high left or front high right speaker is not connected.
Page 167 No device is connected: No iPhone or iPod is connected. No Music: No music was found. Headphones not supported: No sound is output from the headphones when an iPhone or iPod is connected. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 168 An incompatible USB device is connected, an unknown device is connected, or the USB device is connected through a USB hub. No device is connected: No USB device is connected or the connected USB device is not recognized. No track: No track was found. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 169 The receiver is turned off automatically. [Auto Standby] is set to [On]. The sleep timer function was activated. [PROTECTOR] was activated. Related Topic Setting standby mode (Auto Standby) Using the sleep timer PROTECTOR Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 170 Some playback devices need to be set up. Refer to the operating instructions supplied with each device. Be sure to use a High Speed HDMI cable when you view images or listen to sound, especially for 1080p, Deep Color (Deep Colour), 4K or 3D transmission. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 171 Depending on the TV or the video device, 3D images may not be displayed. Check the HDMI video formats supported by the receiver. Be sure to use a High Speed HDMI cable. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 172 TV and video device. Also, make sure you connect the video device to the 4K-compatible HDMI IN jack of this receiver. Be sure to use a High Speed HDMI cable. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 173 Make sure [Pass Through] is set to [On] (For USA, Canadian, and Australian models only) or [Auto] in the HDMI Settings menu. Related Topic Passing HDMI signals through (Pass Through) Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 174 OSD is only available when you connect the TV to the HDMI TV OUT jack. Press HOME to turn the OSD on. Check that the TV is connected correctly. Depending on the TV, the OSD menu may take some time to appear on the TV screen. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 175 If the PURE DIRECT indicator on the front panel lights up, press PURE DIRECT to turn off this function. Press DIMMER on the receiver to adjust the brightness of the display panel. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 176 If you cannot play multi-channel audio source, set [AMP] . However, the sound will not be output through the TV speaker. Sound may be interrupted when the sampling frequency, number of channels or audio format of audio output signals from the playback device is switched. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 177 Check that the connecting cables are not near a transformer or motor, and are at least 3 meters (10 feet) away from a TV set or fluorescent light. Move your audio device away from the TV. The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with alcohol. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 178 Depending on the selected sound field, sound may not be available from the subwoofer. There is no sound from the subwoofer when all speakers are set to [Large] and [Neo:6 Cinema] (*) or [Neo:6 Music] (*) is selected. for STR-DH750 only Notes on use 4-488-933-11(1)
Page 179 Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 There is no sound from a specific device. Check that the device is correctly connected to the corresponding audio input jacks. Check that the cable(s) used for the connection is (are) fully inserted into the jacks on both the receiver and the device.
Page 180 Check that the selected digital audio input jack is not assigned to another input. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 181 MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 The left and right sound is unbalanced or reversed. Check that the speakers and device are connected correctly and securely. Adjust the sound level parameters using the Speaker Settings menu. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 182 Set [HDMI Audio Out] to [AMP] in the HDMI Settings menu. You can only enjoy High Bitrate Audio (DTS-HD Master Audio, Dolby TrueHD), DSD (for non-USA and Canadian models only) and Multi Channel Linear PCM with an HDMI connection. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 183 Make sure you have selected a sound field for movies or music. [PLII Movie], [PLII Music], [PLIIx Movie] (*), [PLIIx Music] (*), [Neo:6 Cinema] (*) and [Neo:6 Music] (*) do not work when the speaker pattern is set to 2/0 or 2/0.1. for STR-DH750 only Notes on use 4-488-933-11(1)
Page 184 A test tone is not output from the speakers. The speaker cables may not be connected securely. Check that they are connected securely and cannot be disconnected by pulling on them slightly. The speaker cables may have short-circuited. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 185 A test tone is output from a different speaker than the speaker displayed on the TV screen. The speaker pattern setup is incorrect. Make sure that the speaker connections and the speaker pattern match correctly. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 186 Make sure [Pass Through] is set to [On] (For USA, Canadian, and Australian models only) or [Auto] in the HDMI Settings menu. Related Topic Passing HDMI signals through (Pass Through) Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 187 Use a 75-ohm coaxial cable (not supplied) to connect the receiver to an outdoor FM antennas (aerial) as shown below. Receiver Outdoor FM antenna (aerial) Related Topic The FM stereo reception is poor. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 188 Perform the following procedure: 1. Select [Listen] - [FM] from the home menu. 2. Tune in the station you want. 3. Press OPTIONS. 4. Select [FM Mode] from the options menu. 5. Select [Mono]. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 189 No stations have been preset or the preset stations have been cleared (when tuning by scanning preset stations is used). Preset the stations. Press DISPLAY repeatedly on the remote control so that the frequency appears on the display panel. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 190 Make sure that you are tuned to an FM RDS station. Select a stronger FM station. The station you tuned to is not transmitting the RDS signal or the signal is weak. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 191 The RDS information that you want does not appear (for European and Australian models only). The service may be temporarily out of order. Contact the radio station and find out whether they actually provide the service in question. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 192 Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 The sound is distorted. Press - on the remote control repeatedly. You can also use MASTER VOLUME on the receiver. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 193 Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 There is no sound from an iPhone/iPod. Disconnect the iPhone/iPod and connect it again. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 194 Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 An iPhone/iPod cannot be charged. Check that the receiver is turned on. Make sure the iPhone/iPod is connected securely. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 195 Turn off the receiver, then disconnect the iPhone/iPod. Turn on the receiver again and reconnect the iPhone/iPod. You are using an incompatible iPhone/iPod. See “Compatible iPhone/iPod models” for the compatible device types. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 196 Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 The ringtone volume of an iPhone does not change. Adjust the ring volume using the controls on the iPhone. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 197 The USB device is not recognized. File or folder names are not displayed on this receiver. Playback is not possible. The sound skips. There is noise. Distorted sound is output. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 198 There is noise, skipping, or distorted sound. Turn off the receiver, reconnect the USB device, and then turn on the receiver. The music data itself contains noise, or the sound is distorted. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 199 Connect a compatible USB device. The USB device does not work properly. Refer to the section on how to deal with this problem in the operating instructions of the USB device. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 200 Playback does not start. Turn off the receiver, reconnect the USB device, and then turn on the receiver. Connect a compatible USB device. Select [USB] and select a folder/track, then press to start playback. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 201 Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 A USB device cannot be connected to the USB port. The USB device is being connected upside down. Connect the USB device in the correct orientation. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 202 Lower case letters (a to z) Numbers (0 to 9) Symbols (’ = < > * + , – . / @ [ \ ] _ `) Other characters may not be displayed correctly. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 203 The memory capacity is excessive. The internal memory is fragmented. We therefore recommend following these guidelines: Total folders on USB device: 256 or less (including [ROOT] folder) Total files per folder: 256 or less. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 204 Files that are encrypted, protected by passwords, etc. cannot be played. The receiver supports FAT16 and FAT32, but some USB devices may not support these FAT systems. For details, refer to the operating instructions of each USB device or contact the manufacturer. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 205 Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Pairing cannot be done (for STR-DH750 only). Move the BLUETOOTH device closer to the receiver. Pairing may not be possible if there are other BLUETOOTH devices near the receiver. In this case, turn off the other BLUETOOTH devices.
Page 206 Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Cannot make a BLUETOOTH connection (for STR-DH750 only). The BLUETOOTH device you attempted to connect does not support the A2DP profile, and cannot be connected with the receiver. Press BLUETOOTH on the receiver to connect to the last connected BLUETOOTH device.
Page 207 MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 The sound skips or fluctuates, or the connection is lost (for STR-DH750 only). The receiver and the BLUETOOTH device are too far apart. If there are obstructions between the receiver and your BLUETOOTH device, remove these or move the receiver and/or device avoid them.
Page 208 Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 The sound of your BLUETOOTH device cannot be heard on the receiver (for STR-DH750 only). Turn up the volume on your BLUETOOTH device first, and then adjust the volume using + (or MASTER VOLUME on the receiver).
Page 209 Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Severe humming or noise (for STR-DH750 only). If there are obstructions between the receiver and your BLUETOOTH device, remove them or move the receiver and/or device avoid them. If there is a device that generates electromagnetic radiation, such as a wireless LAN, other BLUETOOTH device, or a microwave oven nearby, move it away.
Page 210 Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 SongPal application is closed (for STR-DH750 only). Disconnect the BLUETOOTH connection on your smartphone, then reconnect it to the receiver again. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 211 Playback devices (Blu-ray Disc players, DVD players, etc.): up to 3 devices Tuner-related devices: up to 4 devices (the receiver uses one of them for its OSD operations.) AV receivers (audio systems): up to 1 device Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 212 Make sure your TV supports the ARC function. If your TV has multiple HDMI input jacks, make sure the receiver is connected to the one supports the ARC function. Related Topic Controlling HDMI devices (Control for HDMI) Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 213 Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 An MHL-compatible source device cannot be charged. Check that the receiver is turned on. Make sure the device is connected securely. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 214 Check the settings of your device. For details, refer to the operating instructions of your device. Check that the device is connected via an MHL cable to the HDMI VIDEO IN (MHL) jack. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 215 Point the remote control at the remote control sensor on the receiver. Remove any obstructions between the remote control and the receiver. Replace both of the batteries in the remote control with new ones if they are weak. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 216 Refer to the following websites for the latest information on the receiver. For customers in the USA: http://esupport.sony.com/ For customers in Canada: http://esupport.sony.com/CA/ For customers in Latin America: http://esupport.sony.com/LA For customers in Europe: http://support.sony-europe.com/ For customers in Australia: http://www.sony-asia.com/support Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 217 Front speaker (Right) Center speaker Surround speaker (Left) Surround speaker (Right) Subwoofer Hint As the subwoofer does not emit highly directional signals, you can place it wherever you want. Related Topic Connecting speakers Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 218 Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 7.1-channel speaker system using surround back speakers (for STR-DH750 only) You can enjoy high-fidelity reproduction of recorded sound from DVD or Blu-ray Disc software in 6.1-channel or 7.1-channel format. Front speaker (Left) Front speaker (Right)
Page 219 Place the surround back speakers as shown in the illustration below. The angles shown by should be the same. Hint As the subwoofer does not emit highly directional signals, you can place it wherever you want. Related Topic Connecting speakers Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 220 Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 7.1-channel speaker system using front high speakers (for STR-DH750 only) You can enjoy vertical sound effects by connecting additional two front high speakers. Front speaker (Left) Front speaker (Right) Center speaker Surround speaker (Left)
Page 221 2. Place the front high speakers at height angle of 20° ± 5°. Hint As the subwoofer does not emit highly directional signals, you can place it wherever you want. Related Topic Connecting speakers Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 222 Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 How to connect speaker cables Connect speaker cables as illustrated below. Strip the jacket to 10 mm (13/32 in) at each end of the speaker cables. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 223 Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Checking the information of a connected BLUETOOTH device (for STR-DH750 only) You can check the BLUETOOTH device information by pressing DISPLAY repeatedly. Each time you press DISPLAY, the display will change cyclically as follows:...
Page 224 MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Setting the Bluetooth Standby mode (BT Standby) (for STR-DH750 only) You can set the Bluetooth Standby mode so that the receiver can be controlled by a BLUETOOTH device even when the receiver is in standby mode.
Page 225 Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Setting BLUETOOTH audio codecs (BT AAC/BT aptX) (for STR-DH750 only) You can enable and disable AAC (Advanced Audio Coding) or aptX audio. 1. Press BLUETOOTH on the receiver. You can also select [Listen] - [BLUETOOTH] from the home menu.
Page 226 You can move the input position backward and forward by pressing 6. Repeat step 5 to input characters one by one, then press The name you entered is registered. Canceling naming input Press RETURN. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 227 Only the volume and front speaker level can be adjusted when using this function. Note You cannot select [Analog Direct] while using the BD/DVD, GAME, or USB function. [Multi Stereo] does not work when multi-channel audio signals are being received. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 228 They bring the exciting and powerful sound of movie theaters into your home. HD-D.C.S.: HD Digital Cinema Sound (HD-D.C.S.) is Sony’s new innovative home theater technology using the latest acoustic and digital signal processing technologies. It is based on the precise response measurement data of a mastering studio.
Page 229 Performs Dolby Pro Logic II Music mode decoding. This setting is ideal for normal stereo sources such as CDs. PLIIx Music (PLIIX MS) (for STR-DH750 only): Performs Dolby Pro Logic IIx Music mode decoding. This setting is ideal for normal stereo sources such as CDs.
Page 230 2 channels except LFE signals. HP Direct (HP DIRECT): This mode is selected automatically if you use headphones when [Analog Direct] is selected. This mode outputs analog signals without processing by the equalizer, sound field, etc. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 231 When you play content on a device connected to the receiver via an HDMI connection, the receiver is also automatically turned on and switched to the appropriate HDMI input. Note Depending on the TV, the start of the content may not appear. Related Topic Passing HDMI signals through (Pass Through) Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 232 When [Control for HDMI] is set to [On], the [HDMI Audio Out] settings in the HDMI Settings menu will be set automatically based on the System Audio Control settings. Hint You can also operate this function using the TV menu. For details, refer to the operating instructions of the Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 233 TV. Some connected devices may not be turned off depending on their specifications. For details, refer to the operating instructions of the connected device. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 234 Switching the sound field for the scene selected on your TV (Scene: Sound field) Cinema: HD-D.C.S. Sports: Sports Music: Live Concert Animation: A.F.D. Auto Photo: A.F.D. Auto Game: A.F.D. Auto Graphics: A.F.D. Auto Note The sound field may not change depending on some TVs. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 235 [Dual Mono] or [A/V Sync]. Note Your TV must be able to access a broadband service to use the Home Theatre Control function. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 236 TV. Note The receiver is recognized as [Tuner] by the TV. Your TV must support the link menu. Some of the operations may not be available depending on the type of TV. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 237 If using a bi-amplifier connection or speakers with a front B connection, set the assignment for the SPEAKERS SURROUND BACK/BI-AMP/FRONT HIGH/FRONT B terminals properly. For details, see “Setting the assignment for the speaker terminals (SB Assign) (for STR-DH750 only).” Set the speaker output to a setting other than [SPK OFF]. For details, see “Selecting the front speakers (for...
Page 238 1. Connect the supplied optimizer microphone to the AUTO CAL MIC jack. 2. Set up the optimizer microphone. Place the optimizer microphone where you will sit and set it at the same height as your ears. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 239 Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Selecting the front speakers (for STR-DH750 only) You can select the front speakers you want to operate. Be sure to use the buttons on the receiver to perform this operation. 1. Press SPEAKERS repeatedly to select the front speaker system you want to operate.
Page 240 The D.C.A.C. is designed to achieve proper sound balance for your room. However, you can adjust the speaker levels manually according to your preference using [Test Tone]. Related Topic Outputting a test tone from each speaker (Test Tone) Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 241 If you connect a subwoofer with an auto standby function, set it to off (deactivated). Note Depending on the characteristics of the subwoofer you are using, the setup distance value may be different from the actual position. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 242 The measurement results may vary depending on the position of the subwoofer. However, continuing to use the receiver with that value does not cause problems. Related Topic List of messages after Auto Calibration measurements Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...
Page 243 Surround back speaker level [SB LEVEL] (for STR-DH750 only) (*2) SB -10.0 dB to SB +10.0 dB (0.5 dB interval) Surround back left speaker level [SBL LEVEL] (for STR-DH750 only) (*2) SBL -10.0 dB to SBL +10.0 dB (0.5 dB interval) Surround back right speaker level [SBR LEVEL] (for STR-DH750 only) (*2) SBR -10.0 dB to SBR +10.0 dB (0.5 dB interval)
Page 244 SB 1.00 m to SB 10.00 m (SB 3’3” to SB 32’9”) (0.01 m (1 inch) interval) Surround back left speaker distance [SBL DIST.] (for STR-DH750 only) (*2) SBL 1.00 m to SBL 10.00 m (SBL 3’3” to SBL 32’9”) (0.01 m (1 inch) interval) Surround back right speaker distance [SBR DIST.] (for STR-DH750 only) (*2)
Page 245 SW AUTO, SW +10 dB, SW 0 dB Fast View [FAST VIEW] AUTO, OFF MHL Auto Input [MHL.AUTO IN] ON, OFF BLUETOOTH settings [<BT>] (for STR-DH750 only) BLUETOOTH Standby mode [BT STANDBY] (*8) STBY ON, STBY OFF BLUETOOTH AAC [BT AAC] AAC ON, AAC OFF...
Page 246 You can only select this parameter if you select [HD-D.C.S.] as the sound field. For USA, Canadian, and Australian models only You can only select this parameter when a BLUETOOTH device is paired. X.XXX represents the version number. Notes on use 4-488-933-11(1) Copyright 2014 Sony Corporation...

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