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Battery
If you suspect a problem with the battery, check the DC IN indicator as
well as the indicators for the battery. For information on indicators and
battery operation see Chapter 6, Power and Power-Up Modes.
Problem
Battery doesn't power
the computer
Battery doesn't
charge when the AC
power cord is
attached (Battery
indicator does not
glow amber)
Battery doesn't power
the computer as long
as expected
Satellite A30 Series
Procedure
The battery may be discharged. Connect the AC
power cord to charge the battery.
If the battery is completely discharged, it will not
begin charging at once. Wait a few minutes.
If the battery still does not charge, make sure the
outlet is supplying power. Plug in an appliance
and see if it works. If it doesn't, try another
power source.
Check whether the battery is hot or cold. If the
battery is too hot or too cold, it will not charge
properly. Let it reach room temperature.
Unplug the AC adaptor and remove the battery
to make sure the terminals are clean. If
necessary wipe them with a soft dry cloth
dipped in alcohol.
Connect the AC adaptor and replace the battery.
Check the Battery indicator. If it does not glow,
let the computer charge the battery for at least
20 minutes. If the Battery indicator glows after
20 minutes, let the battery continue to charge for
at least another 20 minutes before turning on the
computer.
If the indicator still does not glow, the battery
may be at the end of its operating life. Replace it.
If you do not think the battery is at the end of its
operating life, see your dealer.
Check the power consumption settings in the
TOSHIBA Power Management Utility. Consider
using a power saving mode.
Troubleshooting
8-6
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