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TROUBLESHOOTING TIPS
Before calling for service, review this list. It may save you time and expense. This list includes common
occurrences that are not the result of defective workmanship or materials in this appliance.
Problem
Solution
Wall plug disconnected. Push plug fi rmly into wall outlet.
House fuse blown or circuit breaker tripped. Replace fuse with time delay type or reset
circuit breaker.
Air conditioner
Plug current device tripped. Press the RESET button.
does not start
Power is OFF. Turn power ON and set to desired setting.
Unit turned off and then on quickly. Turn unit off and wait 3 minutes before restarting.
Room temperature below 17°C (62°F). Cooling may not occur until room temperature
rises above 17°C (62°F).
Temperature sensing element touching cold coil, located behind air fi lter. Straighten tube
Air from unit
away from coil.
does not feel cold
enough
Reset to a lower temperature.
Compressor shut-off by changing modes. Wait approximately 3 minutes and listen for
compressor to restart when set in the COOL mode.
Outdoor temperature below 18°C (64°F). To defrost the coil, set FAN ONLY mode.
Air conditioner
cooling, but room is
Air fi lter may be dirty. Clean fi lter. Refer to Care and Cleaning section. To defrost, set to
too warm- ice forming
FAN ONLY mode.
on cooling coil behind
Thermostat set too cold for night-time cooling. To defrost the coil, set to FAN ONLY mode.
decorative front.
Then, set temperature to a higher setting.
Air fi lter may be dirty. Clean fi lter. Refer to Care and Cleaning section. To defrost, set
to FAN ONLY mode.
Air conditioner
Temperature is set too High, set temperature to a lower setting.
cooling, but room
Air directional louvers positioned improperly. Position louvers for better air distribution.
is too warm- NO
Front of units is blocked by drapes, blinds, furniture, etc. - restricts air distribution.
ice forming on
Clear blockage in front of unit.
cooling coil behind
Doors, windows, registers, etc. Open- cold air escapes. Close doors, windows, registers.
decorative front
Unit recently turned on in hot room. Allow additional time to remove "stored heat" from
walls, ceiling, fl oor and furniture.
Dirty air fi lter- air restricted. Clean air fi lter.
Air conditioner
turns on and off
Outside temperature extremely hot. Set FAN speed to a higher setting to bring air past
rapidly
cooling coils more frequently.
Air movement sound. This is normal . If too loud, set to a slower FAN setting.
Noise when unit is
Window vibration - poor installation. Refer to installation instructions or check with
cooling
installer.
Water dripping INSIDE
Improper installation. Tilt air conditioner slightly to the outside to allow water drainage.
when unit is cooling
Refer to installation instructions - check with installer. "
Water dripping
Unit removing large quantity of moisture from humid room. This is normal during
OUTSIDE when
excessively humid days.
unit is cooling
Remote sensing
Remote control not located within range. Place remote control within 20 feet & 180°,
deactivating
radius of the front of the unit.
prematurely (some
Remote control signal obstructed. Remove obstruction.
models)
Room too cold
Set temperature too low. Increase set temperature.
Page 34
User Manual
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