Dvd Operating Problems - Toshiba Portégé M100 Series User Manual
M100 user's guide
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Also See for Portégé M100 Series:
- Maintenance manual (268 pages) ,
- User manual (200 pages) ,
- Specifications (2 pages)
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DVD operating problems
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DVD operating problems
If you experience a problem playing DVDs, you may be able
to fix the problem yourself.
For general problems playing a DVD title, try the following
steps:
1
Check that the disc is in a format that the drive supports
DVD-ROM.
2
Ensure that the drive is properly installed in the
SelectBay. It must be inserted completely.
3
Ensure that the disc is properly inserted in the drive tray.
4
Ensure that the Display properties are not True Color (24-
bit). If it is set to 24-bit color, there will be a video format
error. To verify your display settings:
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5
Clean the disc and try again.
A dirty drive can also cause audio problems. If you have
tried several discs and all fail, consider sending your
drive to an authorized service provider to get it cleaned.
6
Verify that your computer recognizes your DVD-ROM
drive. To do this:
Double-click the My Computer icon on the desktop. The
DVD-ROM drive should appear in the list.
Click Start, Control Panel, Appearance and
Themes, and double-click Display.
Click on the Settings tab and check the Color
Palette. It should be set to High Color (16-bit).
If it is not set to High Color, change the settings to
16-bit color and click OK.
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