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Troubleshooting
If you experience trouble with your camera, try the following solutions.
1 Check the items below, and refer to "Cyber-shot Handbook" (PDF).
If a code such as "C/E:ss:ss" appears on the screen, refer to "Cyber-shot
Handbook."
2 Remove the battery pack, and insert the battery pack again after about one
minute, and turn on the power.
3 Initialize the settings (page 24).
4 Consult your Sony dealer or local authorized Sony service facility.
Please understand that you give your consent that the contents of the internal memory may be
checked when you send your camera to be repaired.
Battery pack and power
The battery pack cannot be installed.
Install the battery pack correctly using the tip of the battery pack to push the battery eject
•
lever (page 11).
Cannot turn on the camera.
•
Install the battery pack correctly (page 11).
The battery pack is discharged. Install charged battery pack (page 10).
•
The battery pack is dead. Replace it with a new one.
•
Use a recommended battery pack (page 9).
•
The power turns off suddenly.
If you do not operate the camera for about three minutes while the power is on, the camera
•
turns off automatically to prevent wearing down the battery pack. Turn on the camera again
(page 13).
The battery pack is dead. Replace it with a new one.
•
The battery cannot be charged.
You cannot charge the battery with the AC adaptor (not supplied).
•
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